• RELEVANCY SCORE 4.44

    DB:4.44:I I Only Get A White Screen When I Go To Sky Go Sport mz





    i cant get a picture only a white screen in sky go sport

    DB:4.44:I I Only Get A White Screen When I Go To Sky Go Sport mz

    I have been trolling through all the community posts and have found this for you.

    I have been having the same problem where I get the white screen when opening the Sky Desktop App from Windows 8 64 bit.

    I tried all of the suggestions, i.e. remove Silverlight, re-open app etc. None of those suggestions seemed to work.

    The only way I could get it to work was to do the following (in my case I purchased a Sky Store movie)

    1) Navigate through the Sky Web Site to Sky Go and choose the programme/ movie that you want to watch. Click to download the movie.

    2) I then got prompted to download Sky Go Desktop and Silverlight.

    3) After downloading and running those two apps I had the white screen issue that others have reported.

    4) I opened my web browser and navigated back to the Sky Web Site and through to Sky Go.

    5) I clicked on the same programme that I previously purchased/ downloaded but this time I waited a few seconds and I saw a "Watch" icon in the middle of the preview (picture) of the film. I clicked on that and after a few seconds there was a prompt stating that security components were being updated. I then saw a message saying that my device had been registered with Sky Go.

    After a few minutes the film started to play through my browser.

    6) I went back to the Sky Go app on my desktop and logged in, and I could see my download queue. So it seems resolved for me.

    I believe it is something to do with registering the laptop in Sky Go as a playback device.

    Regards




    Peter-WH
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 4.43

    DB:4.43: Bt Sport Without Sky Subscription 7s





    Can I get BT sport with a Sky HD box and card when I have cancelled my sky subscription? I keep getting conflicting info from BT and Sky?






    Solved!
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    DB:4.43: Bt Sport Without Sky Subscription 7s

    Thanks that makes sense never thought of the lack of recording makes the £15 seem a wee bit expensive now tho as all I was interested in was MOTO GP

  • RELEVANCY SCORE 4.40

    DB:4.40:Can I Get The Bt Sport App If I Order Bt Sport On ... xf





    I'd just like a bit of help clarifying something up as i'm struggling to understand how this works, so i've looked at the FAQ about the BT Sport App and found this:

    Who can get the BT Sport App?

    The BT Sport App and online access at btsport.com is included when you take the BT Sport Pack on the Sky Digital Satellite Platform or BT TV.

    If you're a BT Broadband customer but not a BT Sport television channel subscriber, you can add the BT Sport App and online access to your BT products by logging into My BTon or after 1 August.Then simply download the app from your device's app store, or go to btsport.com from 1 August to start viewing.

    Now I don't have BT Broadband/TV or anything but i'd really like to get BT Sport as it's now my only way to watch UFC, my grandad has Sky TV with sky sports at the moment and I use his Sky Go to watch the footy

    If I order BT Sport from his Sky account and pay the 12£ per month for bt sport, can I use the BT Sport App to watch the UFC/Footy etc?

    Can I get the BT Sport App if I order BT Sport on Sky is what i'm basically asking haha

    Thanks for reading, would love to sort this out before the UFC on Saturday!

    DB:4.40:Can I Get The Bt Sport App If I Order Bt Sport On ... xf


    Good oh. That's a nice clear summary table. The link in my previous page takes you to the order page. Oops! Take that back, the link doesn't work.

  • RELEVANCY SCORE 4.25

    DB:4.25:Sky Go On Ipad Says I Haven't Got Full Package zd



    Just got Ipad and downloaded the Sky App from the App store. I've logged in with my sky id but when I go to watch something it says I haven't got the entertainment package. I have the full package with movies and sport so why isn't it recognising it?

    I've gone onto Sky Go on my desktop and it has the Ipad as a device so what am I doing wrong?

    DB:4.25:Sky Go On Ipad Says I Haven't Got Full Package zd

    The same thing happens to me it's so frustrating. Can watch tv on my desktop but not able to view anything on the iPad and just keep getting the stupid advert which is so frustrating! Solution would be really appreciated

  • RELEVANCY SCORE 4.22

    DB:4.22:Bt Sport And Sky Sports ? az



    If I stay with BT and get the new Sport package how much will I have to pay BT to access Sky Sports too ?

    Simple question but I am struggling to find an answer to this ?

    Thank you in advance for replies :-)







    Solved!
    Go to Solution.

    DB:4.22:Bt Sport And Sky Sports ? az


    I'll just add that if you are looking to have BT TV for the live sports channels, then note that 'TV Essential Extra' is only £2 more and as well as the four main channels in HD and 16 extra entertainment channels, it also includes British Eurosport 1 and British Eurosport 2.

    Also if you want to upgrade a current package then this page is useful.

    http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=34210

  • RELEVANCY SCORE 4.10

    DB:4.10:Will Bt Sport Be Available On Virgin? ap



    As above.

    Thanks.

    edit: Apologies.....currently with old Virgin phone/internet deal and using Sky HD for tv. Considering 1/2 price Virgin offer for bb/tv/phone but no mention of BT Sport. I pay for Sky Sports for rugby Moto GP.







    Solved!
    Go to Solution.

    DB:4.10:Will Bt Sport Be Available On Virgin? ap


    Rumors are that it will be available soon.

    But they are just rumours.

  • RELEVANCY SCORE 4.08

    DB:4.08:Bt Sport fx



    Why can't I get BT sport, when I have the Sky sports package?

    DB:4.08:Bt Sport fx


    Hello

    All you need to do is ask BT to switch it on it will cost but if you have their broadband it will be free if not then you will have to pay!

  • RELEVANCY SCORE 4.05

    DB:4.05: Can I Watch Sky Go When I Am On Holiday In Spain [Edited] 3k



    ISPEND A LOT OF TIME IN SPAIN AND WOULD LIKE TO KNOW WHETHER I CAN USE SKY GO TO VIEW MY FAVOURITE CHANNELS IN SPAIN. SPORT AND FILMS







    Solved!
    Go to the solution

    DB:4.05: Can I Watch Sky Go When I Am On Holiday In Spain [Edited] 3k

    Hi @Mann06feb, 1973

    You won't be able to watch live TV on Sky Go in Spain I'm afraid.

    Thanks,




    Kei M
    Community Coordinator
    Community Welcome, Hints Tips
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  • RELEVANCY SCORE 4.02

    DB:4.02:Bt Sport Download Usage Rates 7k



    When watching BT Sport (or Sky Sports) via BT Infinity what is the GByte usage per hour...?

    If I am on the 40GByte monthly usage package...how many hours of Sky Sports can I expect to see in a month...?

    Thank you

    DB:4.02:Bt Sport Download Usage Rates 7k

    BT sport won't count towards your usage if you have BT Vision or Youview.If you stream it probably is around a gigabyte a game.

  • RELEVANCY SCORE 4.00

    DB:4.00: Sky Go zc


    Hi if I get sky go can I record live tv like a sport match? Can I watch or record when I am abroad?
    Thanks







    Solved!
    Go to the solution

    DB:4.00: Sky Go zc

    Thanks for your prompt reply

  • RELEVANCY SCORE 3.97

    DB:3.97: Sky Sport 1 3 Receiving Scrambled Pictures d7



    Sport 13 receivng " scrambled pictures " all other channels O.K.







    Solved!
    Go to the solution

    DB:3.97: Sky Sport 1 3 Receiving Scrambled Pictures d7


    Hi sidewater,

    You can find troubleshooting tips for picture problems here.

    If this has answered your question please mark it as an Accepted Solution.

    Thanks.




    Barry
    Community Coordinator
    Community Welcome, Hints Tips
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    New to the forum? Click hereTagging your posts and others with relevant key words is another way to help,
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  • RELEVANCY SCORE 3.95

    DB:3.95: Change Bt Sport ca



    i had bt sport on my previous sky box. i left sky and came back and i'm not sure how to change the BT sport over. Does anyone know?







    Solved!
    Go to the solution

    DB:3.95: Change Bt Sport ca


    If you're using the same Viewing Card, there's nothing to change over - BT Sport is associated with the Viewing Card, not the box. If it's a different Viewing Card, you need to get BT to change the registration to the new card. I'm not sure if you can do that via the BT Sport website, or whether you need to contact them direct (not Sky).

  • RELEVANCY SCORE 3.93

    DB:3.93:Problem With Sky Tv In Iphone 4s 3s


    I have download sky sport tv application and I paid for that when I want to watch live sport in sky go it says video unavailable ,
    And says you need the relevant subscription to watch this chinal . Plz advise me what should I do.

    DB:3.93:Problem With Sky Tv In Iphone 4s 3s


    Welcome to the Sky Forum ahmadarashb,

    Can you please advsie if you subscibe to a Sky Sports television package?

    Also have you tried to de-install the app, reboot your device (switch it off and on) and re-install the app again?

    Thanks




    Tricia07
    Community Coordinator
    Community Welcome, Hints Tips
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  • RELEVANCY SCORE 3.93

    DB:3.93:Does Skygo Work With Sky Wifi Hotspots pp



    can i get sky sports using sky wifi hotspots and do i need to get an old window7 computer to watch it as i can watch it on my phone or tablet see no point looking at something that small for sport

    DB:3.93:Does Skygo Work With Sky Wifi Hotspots pp


    You should be able to watch sky sports via the skygo website when at a sky wifi hotspot.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.92

    DB:3.92:Bt Tv And Infinity Just Installed - When Does Bt ... jd



    Hi

    New to these forums but have a question already.

    Have just had BT TV and infinity installed this morning. Sky Sports is working but BT Sport says I need to subscribe. I have tried to activate BT Sport for TV and app via My BT but it has not made any difference. Anyone know how long it should take for BT Sport to activate? Is it normal that it is not appearing straight away?

    Many thanks







    Solved!
    Go to Solution.

    DB:3.92:Bt Tv And Infinity Just Installed - When Does Bt ... jd


    For reference this is what my entitlements currently show.

    We've all experienced the fun of the support lines. The problem is that when you talk to the sales/accounts dept they say according to what they can see BT Sport has been ordered and it is a technical issue. When you talk to the level 1 technical support they are often poorly trained and will even deny any channels come over Infinity. You will be repeatedly asked to check your aerial or turn the box off/on

    Eventually you get passed to Fred in the 'people who know what they are doing' dept and he fixes the problem in 10 seconds.

  • RELEVANCY SCORE 3.90

    DB:3.90: Sky Go On Iphone 4. Only Has Sport Movies And News! 9k


    Hi, I thought having sky go meant I could watch live tv on my iPhone. When I download the app I only get channels I'm not allowed to watch. Is there any way of watching my current sky tv package on my phone? I don't have sport or movies!! It's a bit pointless otherwise.
    Thanks
    Jen






    Solved!
    Go to the solution

    DB:3.90: Sky Go On Iphone 4. Only Has Sport Movies And News! 9k


    CAN SOMEONE HELP ME THE SAME REMOVED IPAD AND COMPUTER FOR SKY GO ON I PHONE 4S AND ALL I GET IS MESSAGE SAYING VIDEO UNAVAILABLE...UNABLE TO CONECT TO STREAM ERROR 7 ...HELP

  • RELEVANCY SCORE 3.89

    DB:3.89: "Shutdown Stanby On Sky Sport 1 And2. 13



    When watching Sky Sports 1 and 2 a message comes up on the screen"Shut Down. Stand By O.K". I need to turn television off and on again to clear.

    Has anybody got any ideas why this happens ?

    Ray







    Solved!
    Go to the solution

    DB:3.89: "Shutdown Stanby On Sky Sport 1 And2. 13


    Hi alannah8,

    This doesn't sound like a Sky message and more of a TV error/on screen message, please have a lookin the TV manual or contact the TV manufacturer for more assistance if you are not able to find this option in the menus.

    If this resolves this question please mark this as an "accepted solution", if not please post on the relevant board on the forum to allow the community to provide further assistance.

    Thanks,




    Anne
    Community Coordinator
    Community Welcome, Hints Tips
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    New to the forum? Click hereTagging your posts and others with relevant key words is another way to help,
    it also counts towards forum rank.

  • RELEVANCY SCORE 3.87

    DB:3.87:3d Sport Tpical Sky Rip Off c7



    Can I ask why when I pay for the full sports package as well as the HD package I cannot watch sport in 3D with having the movies in 3D!!!?? what have the movies go to do with me watching a sporting event in 3D!!!??

    This a joke and blatant rip off, can someone for sky please explain to me how this can possibly be a policy?

    DB:3.87:3d Sport Tpical Sky Rip Off c7

    Hi gaskell83,

    Thank you for taking the time to join the Sky Help Forum and welcome to our community.

    I am sorry that you feel this way about the Sky 3D service. The 3D service is a free service offered to our customers subscribing to the full Sky package. If you were to decide that you wanted to watch sporting events in 3D, then you would be required to have the full package.

    This is theydecisionwhich has been made and will not be due to change any time soon.

    Sorry I could not be of any help.


  • RELEVANCY SCORE 3.87

    DB:3.87:Moving Bt Sport From Youview To Sky 13


    I have been using BT Sport on my YouView box for quite some time, but would like to use it on my Sky box now instead. I tried to activate it with the viewing card number online, but always get error messages.I do have a BT broadband connection (Infinity 150MBps) and an active Sky subscription - both at the same address.Unfortunately whatever problem I have, the hotline can't do anything after they find out that I have an FTTH connection






    Solved!
    Go to Solution.

    DB:3.87:Moving Bt Sport From Youview To Sky 13


    Hi Everyone,

    I just wanted to let you all know we got an order in place with the BT Fibre to the Home team and rombre has confirmed his BT sport is now working on his Sky box.

    Cheers

    Neil




    BTCare Community ModIf we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles. We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)We have launched a new newsletter, let us know what you think!

  • RELEVANCY SCORE 3.86

    DB:3.86: I Am Thinking Of Upgrading My Sky Box From Sky+ To Sky+Hd xc



    I currently have a sky+ box with full sky standard channel package, which includes Films and Sport. If I upgrade to an HD box can I receive HD terrestial programming (Freesat) without subscribing to any SkyHD package?







    Solved!
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    DB:3.86: I Am Thinking Of Upgrading My Sky Box From Sky+ To Sky+Hd xc

    Yes you will be able to receive the free HD channels.



    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.85

    DB:3.85:Bt Sport kc



    I am new to BT and want to receive (eventually) BT Sport via my current Sky HD receiver.The on line line application is simple enough,but does anyone know where BT will be on my Sky remote hand set?How will this work.Will another Channel appear on my Sky remote??







    Solved!
    Go to Solution.

    DB:3.85:Bt Sport kc

    Ok np loliechyd da



    sky twitter account a customer ask why sky go streams are worst then sd and yet bt and eurosports apps stream in hd. Reply from mod, oh thats easy the files for hd are some huge that sky go can't play them and no app can stream hd due to this and so when they say they are they're really sd streams, if there was any way around this we would have done it now.

  • RELEVANCY SCORE 3.84

    DB:3.84:No Multi-Room For Bt Sport On Sky? z7



    I was wondering why BT Sports have no Multi-Room avaliable? I find it a constant disappointment because Someone may be watching something else on the one TV and I can't watch it on my other Sky box. Can you please create a Multi-Room where I can watch BT Sport on my two Sky Boxes? Many Thanks.







    Solved!
    Go to Solution.

    DB:3.84:No Multi-Room For Bt Sport On Sky? z7


    there are umerous posts on the forum about this - if you have sky then this will help

    http://bt.custhelp.com/app/answers/detail/a_id/47857/kw/BT%20Sports%20on%20second%20sky%20box/c/6401...




    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • RELEVANCY SCORE 3.84

    DB:3.84:Bt Sport On Sky Help. 8d


    Just had BT infinity 2 and phone installed on Friday. When I try and submit my sky viewing card number it's says I need to pay £15 upfront and then £12 a month . Am I missing something?ThanksChris






    Solved!
    Go to Solution.

    DB:3.84:Bt Sport On Sky Help. 8d


    Greetings all,

    Looks like BT Sport had been ordered for a Bt Vision box in error. I had to cancel the BT Sport and then re-order it under a Sky box and viewing card number but everything is working now

    Cheers

    Craig




    BTCare Community ModIf we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”td-p/30"Ratings star on the left-hand side of the post.If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • RELEVANCY SCORE 3.83

    DB:3.83:When I Go To Sky Sport On My Ipad All I Get Is Error Code 3-25 Try Again When I Do I Get The Same 87


    OnWhen I go to sky sport on my iPad I keep getting error code 3-25 try again when I do the same thing happens, email

    DB:3.83:When I Go To Sky Sport On My Ipad All I Get Is Error Code 3-25 Try Again When I Do I Get The Same 87


    Hi Nanbrown,

    Are you using the Sky Sports for iPad app or Sky Go?

    Thanks.




    Barry
    Community Coordinator
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  • RELEVANCY SCORE 3.82

    DB:3.82:Bt Sport On Sky kj



    I am trying to get BT Sport on my Sky box. I spoke to the people at BT Sport who said it was set up and leave it for 24hrs.

    I have waited 48 hrs and still nothing. When I call BT Sport I get a message that they are unable to take my call. I phoned them when it opened this morning and still got this message.

    Can anyone help please?

    It have BT Sport working on my computer and tablet ok just not on my sky box.

    DB:3.82:Bt Sport On Sky kj


    I have the same problem as well, I guess it is due to the demand.

  • RELEVANCY SCORE 3.82

    DB:3.82:Bt Sport Stopped Working 8f



    At the beginning of the year I shifted from Virgin to BT Infinity chiefly in order to have the BT Sport channels. I have a Sky box through which BT sport channels have been received without difficulty until two weeks ago, when the signal diminished to the point where neither BT sport 1 or BT sport 2 were watchable because the pictures are freezing and sound keeps disappearing.

    I contacted BT who told me the problem was with Sky to because they supply the signal. Sky told me that, as the only channels that are affected are the two BT sport channels, plainly the problem is caused by BT.

    After hours of telephone ping pong between the two service providers I am no further forward. I tend to agree with Sky; my other channels are fine, so plainly BT are letting me down somewhere.

    Regardless, neither service provider seems interested in helping me.

    I would be grateful for some guidance regarding how to move forward.







    Solved!
    Go to Solution.

  • RELEVANCY SCORE 3.81

    DB:3.81:Question About The Bt Sport Free Weekend fz



    BT have made great fanfare about allowing free access to BT Sport this weekend starting from 6pm today.

    See http://sport.bt.com/watchnow/programmes/free-access-this-weekend-S11363841724478

    The way I read the announcement, all three channels would be available to those on the Sky platform. I mentioned this to someone I know who has Sky and they have told me that they can view BT Sport 1 (413 or 426) but not BT Sport 2 or ESPN.

    So my question is this ...

    Is the announcement a bit confusing and only BT Sport 1 is available for free, or does the Sky customer have to do anything to watch BT Sport 2 and ESPN, or have BT not set things up correctly?

    Can anybody who is not subscribed to BT Sport verify the situation on Sky?







    Solved!
    Go to Solution.

    DB:3.81:Question About The Bt Sport Free Weekend fz


    I guess it was just one of them weird things. Glad they can watch now anyway.

    Have a goodun

  • RELEVANCY SCORE 3.80

    DB:3.80: Does Activating Sky Sport 5 Increase The Length Of My Contact 3m



    I would like to watch Sky sport 5 and plan to activate my free subscription. I am currently off contract but will this start a new contract?







    Solved!
    Go to the solution

    DB:3.80: Does Activating Sky Sport 5 Increase The Length Of My Contact 3m


    If you are referring to your Sky Tv subscription, the answer is no it doesn't.

  • RELEVANCY SCORE 3.80

    DB:3.80:Sky Go sp


    I've got the app but every time I want to watch a sport
    channel it says I need to upgrade to sports..Wich I have help

    DB:3.80:Sky Go sp


    Hi leelee74,

    Welcome to the forum.

    When you log in to SkyGo are you using the primary account? The easiest way to check this is to log in to your MySky account and try to view your bill.

    If you can see the bill you are the primary account holder and should have access to the SkyGo content. If you can't see your bill then you are using the wrong Sky iD.

    Thanks,




    Barry
    Community Coordinator
    Community Welcome, Hints Tips
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  • RELEVANCY SCORE 3.79

    DB:3.79:Sky Go xa



    When i go to watch on i phone it saysthat i will have to be customer. i have full inc sport

    any ideas

    DB:3.79:Sky Go xa


    When i go to watch on i phone it saysthat i will have to be customer. i have full inc sport

    any ideas

  • RELEVANCY SCORE 3.79

    DB:3.79:Wrong Viewing Card! 9x


    Hi I entered the wrong Sky viewing card number to watch BT Sport when I ordered by broadband. Anyone know how I can change it?

    DB:3.79:Wrong Viewing Card! 9x


    Hi Steviejb2013,Welcome and thanks for posting. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.CheersDavid




    BTCare Community ModIf we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles. We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • RELEVANCY SCORE 3.78

    DB:3.78:Sky Go Issue On My I Phone 4 k7



    I have connected my i phone 4 to the sky go app however when selecting any main channels ie: sport/movies it states i dont have the relevant package everytime i try and use it, however i do have full sport and movies??

    So frustrating.

    Someone help please

    DB:3.78:Sky Go Issue On My I Phone 4 k7

    Hi moore78,

    Thank you for taking the time to join the Sky Help Forum and welcome to our community.

    I am sorry to read of the issues you are currently facing when it comes to your iphone 4 and Sky Go.

    When you are trying to access the Sky Go app, are you using your primary Sky ID? If it is your primary ID, you should be able to view your billhere.

    Thanks


  • RELEVANCY SCORE 3.76

    DB:3.76:Bt Sport On Sky zc


    Registered with BT Sport on Sky, but I don't have HD, just a normal silver viewing box. Can't afford any more. Will I still be able to see the BT Sport channels?

    DB:3.76:Bt Sport On Sky zc


    I don't have a Sky box myself, but the BT Sport pack consists of three channels in both SD and HD and as far as I'm aware they are currently as below on the Sky EPG. Have a look as you may be able to pick up promotional transmissions on the SD versions up to August. I don't know if there are any plans to renumber them before August.

    Sky EPG

    445 - BT Sport 1

    446 - BT Sport 2

    433 - ESPN

    413 - BT Sport 1 HD

    414 - BT Sport 2 HD

    417 - ESPN HD

  • RELEVANCY SCORE 3.75

    DB:3.75:I Have Just Added Bt Sport To My Sky Package. Can I Watch Bt Sport And Espn On Sky Go? 3c



    I have just added BT sport to my sky package. can i watch BT sport and ESPN on sky go? i couldn't see them listed in the on-line TV guide.

    DB:3.75:I Have Just Added Bt Sport To My Sky Package. Can I Watch Bt Sport And Espn On Sky Go? 3c


    Sorry they're not available via Sky Go.

    Have you got access to the BT Sport app?




    "All opinions are my own, other advice may be available and may differ from mine.
    I do not work for Sky, I'm just a customer like you!"

  • RELEVANCY SCORE 3.73

    DB:3.73:Sky Sport App Not Working On Z1 zx


    can i changed from sky sport to sportify due to sky sport app not working on z1

    DB:3.73:Sky Sport App Not Working On Z1 zx


    Hi RichardKnox

    Pop me a messagehereand I'll check it it's possible to change .

    Thanks

    Sukhi




  • RELEVANCY SCORE 3.73

    DB:3.73:Ht5209 Is There Any Way Of Streaming Sky Go, Movies And Sport Through The Apple Tv? kf


    I have an iPad with sky go and would like to stream it through the Apple TV, any thoughts?

  • RELEVANCY SCORE 3.73

    DB:3.73:Just About To Install Sky Multiroom ... Help 7z



    Became an Infinity customer and saw HD free for a year on BT Sport. I had a standard Sky box (SD). Didn't invoke BT Sport for free on my SD card. Instead decided to upgrade to Sky HD+ and keep the old box in a mutiroom subscription before giving over my Sky card number to BT. That is, use the HD Sky card to get the BT Sport in HD.

    Now I read all the angry posts aboutmultiroom and BT Sport ...

    Before I go ahead ... have I got this right ... BT will deliver BT Sport HDfor free on a single Multiroom Sky HD card?

    I don't want to go to allthis expense and then find that BT can't access Sky multiroom cards




    ___________________________Orwell only got the date wrong ...

    DB:3.73:Just About To Install Sky Multiroom ... Help 7z

    This thread suggests its bt who will not provide it even for a fee. http://community.bt.com/t5/BT-Sport/BT-Sport-and-S​ky-Multiroom-farcical/td-p/858320/page/4



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  • RELEVANCY SCORE 3.72

    DB:3.72:Bt Sport Via Sky+ Box 1a



    Afternoon all.

    I currently view BTSport via a Sky+ box. If I cancel my Sky subscription will I still be able to view BTSoprt on the Sky+ box.







    Solved!
    Go to Solution.

  • RELEVANCY SCORE 3.72

    DB:3.72: Sky Go On Iphone 3gs sk



    I have set up my daughter with a user id and have downloaded the SkyGo app onto her iphone 3gs. When shelogs into the app, she only has the choice of moves, sport or news. As we have not subscribed to movies or sport she is unable to watch them. She wants to watch programmes from the packs that we subscribe to, but is not being offered them. Please help.

    Thanks

    ps. I have checked - her user id on the iphone is registered devise for my sky go profile.







    Solved!
    Go to the solution

    DB:3.72: Sky Go On Iphone 3gs sk


    Thank you to both of you. We will wait and watch!

  • RELEVANCY SCORE 3.71

    DB:3.71: Cancel My Sky Movies And Sport s3


    Julie mcbain wohld like to cancel sky movie and sports. Thank you






    Solved!
    Go to the solution

    DB:3.71: Cancel My Sky Movies And Sport s3


    Locked as duplicate thread.




    Graham H
    Community Manager (TV Technical)
    Forum Help http://helpforum.sky.com/t5/help/faqpage
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.70

    DB:3.70:I Have Signed Up For Bt Sport Will I Be Able To Get It On Sky Go? xf



    i have signed up for bt sport will i be able to view on sky go ?

    DB:3.70:I Have Signed Up For Bt Sport Will I Be Able To Get It On Sky Go? xf


    BT Sport will not be on the Sky Go app but there is a seperate BT Sport app that you can download and install and use.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.70

    DB:3.70:Bt Sport On Sky Watch Through Bt App 99



    Ok I have Sky with BT Sport in the Living Room

    Now what I have read is that to watch BT Sport on my Android Device
    I need to Download The BT Sport App as it doesnt work through Sky Go, correct?

    So when I download the App it asks for BT ID and password, where and how do I get this or does this cost me more money?

    DB:3.70:Bt Sport On Sky Watch Through Bt App 99

    you need to be a BT customer to watch the app. http://sport.bt.com/pages/sport/?s_intcid=con_intban_btsport_pink_butt

  • RELEVANCY SCORE 3.69

    DB:3.69:Bt Sport Question 8k



    Hey is it possible can i add BT Sport 1 and BT Sport 2 to my Sky TV Package? If it's not possible does anyone know when? Thank you.

    DB:3.69:Bt Sport Question 8k


    It is possible to do this via BT themselves so you would either have to phone them up (they will need your Sky viewing card number) or go to the BT Sport website where again you can order these channels.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.68

    DB:3.68:Bt Sport On Freesat???? 8c



    I am an Infinity customer with a Freesat box, and decided that I would apply for (FREE) BT Sport, When applying I was informed that as I didn't have either Sky or Freeserve it would not be free, I would need to purchase a BT box @£49 and pay a monthly subscription of £5 per month, so for me and every other Freesat owner which part of this is FREE???? I think this is most unfair and should have been sorted out before offering this so called (FREE) service.







    Solved!
    Go to Solution.

    DB:3.68:Bt Sport On Freesat???? 8c

    drhowells wrote:

    There are obviously things that we don't know about then, because if it was that easy for BT to do and make money from, they would do it.

    True, but some people think running a Footsie 100 company is a doddle, like running a sweetshop.




    You can click the white star next to this message if you think it was helpful.

  • RELEVANCY SCORE 3.68

    DB:3.68:When Does Bt Sport Get Activated On My Sky Box Aft... 8d



    We ordered Unlimited BT Broadband last night and have since received a 'Welcome' email and an order confirmation email detailing all our package contents including BT Sport.

    We have Sky+ HD so will be viewing BT Sport on the TV and last night during the sign up process for broadband it asked us to enter our Sky viewing card number, which we did.

    This morning I downloaded the BT Sport app on my Hudl tablet and it told me I had to 'activate' BT Sport within MyBT. So I did that and it all went through fine. However on the Sky+ HD box, BT Sport isn't activated on the channels its supposed to be on. All I see is the default blue screen and a message informing me I need to call Sky to upgrade to get BT Sport.

    So - My question is, how long does it take for the Sky box to start letting me watch BT Sport on it? Or does BT Sport on the Sky+ HD box not begin to work until your broadband is fully up and running, in my case the date we've been given is the 16th June?

    DB:3.68:When Does Bt Sport Get Activated On My Sky Box Aft... 8d


    Useful info for others though, that they are working on Sky before your BT broadband activation date.

    You can order the HD versions of BT Sport 12 and ESPN on Sky for +£3 a month if you want to. I believe it's just a 30 day minimum term add-on that can be cancelled at any time after that with no notice required.

    http://sport.bt.com/pages/sport/BT-Sport-on-Sky/in​dex.html

  • RELEVANCY SCORE 3.68

    DB:3.68:Sky Not Go ! sx



    WHY DOES SKY GO TELL ME TO UPGRADE WHEN I AM ALREADY A SKY SPORT SUBSCRIBER

    DB:3.68:Sky Not Go ! sx


    Hi BACKFROMSYDNEY,

    You would need to sign in with the primary Sky iD to be able to use Sky Go. To check which Sky iD you are using please log in to your My Sky account and try to view your bill. If you cannot see your billing information you are not using the correct Sky iD.

    If this post has answered your question please mark as an Accepted Solution. If it does not answer your question please post in the forum for further assistance.

    Thanks,




    Barry
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

    New to the forum? Click hereTagging your posts and others with relevant key words is another way to help,
    it also counts towards forum rank.

  • RELEVANCY SCORE 3.67

    DB:3.67:Sky Subscription And Bt Sport 98



    Im wanting to cease my Sky Subscription and just keep the box for watching free to air channels, if I do this does the

    viewing card get deactivated and if so do I lose the ability to watch BT sport via Sky?

    DB:3.67:Sky Subscription And Bt Sport 98


    A cancelled sky subscription card 'reverts' to a free sat from sky card, which will enable you to watch BT Sport with that card on a sky card/box.

    Just like lots of people do, myself included.

  • RELEVANCY SCORE 3.66

    DB:3.66:When Is The Galaxy S4 Active Going To Be Supported For Sky Go zj



    I have had the Galaxy S4 Active for almost a year now, and it is still not supported by SKY Go, meanwhile I can use the BT Sport app, 4OD, BBC Iplayer and lots of apps, it is just Sky Go that is not working. When are Sky going to fix this ?

    DB:3.66:When Is The Galaxy S4 Active Going To Be Supported For Sky Go zj

    It really is a poor effort when infinitely smaller companies can get their act together to support a new phone within weeks of release. It's not even as if the spec of the S4a is vastly different to other samsung products.

  • RELEVANCY SCORE 3.66

    DB:3.66:Bt Sport/Espn Option Via Sky Sat jd



    I went for the Sky option for BT sport and ESPN back in Apr

    got a e-mail confirming the request.

    To date have no other e-mail confirming if I have been setup.

    Other peopl I know have already had a e-mail

    when I ring BT they say BT sport are not taking direct phone calls

    and I will have to wait until Thursday to find out if that have set me via SKY.

    Have any others had the same issue

    DB:3.66:Bt Sport/Espn Option Via Sky Sat jd


    no luck

    All I can see is this

    BT Sport is free to all BT broadband customers.
    Learn moreso after 4 attempts since Apr to get BT to setme up no JoyMODS could you help me please

  • RELEVANCY SCORE 3.66

    DB:3.66: Bt Sport How Much Through Sky 3x


    I would like to know how much it is to watch bt sport through sky.






    Solved!
    Go to the solution

    DB:3.66: Bt Sport How Much Through Sky 3x

    Hey thorn42tree and Mark39

    Thanks for posting on the community, its great to see people getting involved.

    I can see Mark39 has provided information on how to get BT Sport through your Sky Box, I hope this has been helpful.

    If you have any further questions please get back in touch.




    Tom
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.66

    DB:3.66:Unable To Get Sky Sports On Sky Go px



    Been watching sport on line for ages. suddenly lost all sky sports channels

    DB:3.66:Unable To Get Sky Sports On Sky Go px


    Been watching sport on line for ages. suddenly lost all sky sports channels

  • RELEVANCY SCORE 3.65

    DB:3.65:Sky Sport App Works But Sky Go Doesn't d7


    Hi It looks like I've the opposite problem to a lot of you. I can watch live sports on the sky sports app and news on the sky news app on my new iPad 3 but when I try on the sky go app it says maximum devices reached, when I've only got 1 pc registered on my devices page! Has anyone else had this problem?

    DB:3.65:Sky Sport App Works But Sky Go Doesn't d7


    I think I am experiencing the same problem.

    I only have 2 registered devices.

    I have an iPhone with just Sky Go. (This works fine)

    I have an iPad 3 with Sky Sports(this works fine). Sky News (this works fine)and Sky Go (This DOESn'T work).

    The following message is displayed: "Limited Reached, Want to use Sky Go on this device? Visit Manage Devices to replace a registered device with this one."

    I can remove bothSky Sports andSky News. Sky Go then works fine.

    Unfortunately the quality for the Sky Sports channels, and Sky News channel is not as good via Sky Go, compared to their individual apps.

    Which is a bit of a pain to be honest. Seems like an app priority conflict.

    If I have Sky Go on a device, I should be allowed the Sky Sports and Sky News (provided the same login is used) as these channels are within Sky Go, but of lesser quality via Sky Go.

    Hopefully this makes sense.

  • RELEVANCY SCORE 3.65

    DB:3.65:Bt Sport Without Sky Subscription 33



    I cancelled my Sky subscription a couple of years ago.

    My Sky box and viewing card still works for the free channels.

    Will I still be able to get BT Sport using my viewing card even though I don't have a Sky subscription?

    DB:3.65:Bt Sport Without Sky Subscription 33


    Similar problem but mine says that the viewing card is not known at this address.

    We did move house and I'm woindering if the card is stuck at the old address

  • RELEVANCY SCORE 3.65

    DB:3.65:Bt Sport On Sky And Youview+ Box ?? p9



    Forgetting any cost issues - is it possible to have BT Sport on both the Sky box and on the YouView box?

    On chat I was told yes - but you have have to pay full sub for the second version - the first being free.

    But when I called I was told you can only have BT Sport enabled on one platform - although you can have multiroom on that platform.

    Please can BT confirm?







    Solved!
    Go to Solution.

    DB:3.65:Bt Sport On Sky And Youview+ Box ?? p9


    Thanks - that clears that up!

    If ir is a simple task to switch from Sky to Youview box?

  • RELEVANCY SCORE 3.64

    DB:3.64:Extra Youview Box And Sky Sport za



    Why can't I have sky sports through youview and an extra box. I want to break free from sky and this seemed the perfect way, although when I tried to order an extra box and have sky sports also, I was informed that I couldn't. The sales team did not know why, it was just when they go through the sales process it blocks this option.

    I know a lot of people who would switch to BT if this could happen.

    DB:3.64:Extra Youview Box And Sky Sport za


    I had two boxes and when Sky Sports was first launched I tried to get that but had to cancel my multi-room to secure the Sky Sports package. However, when my next months bill arrived I was then charged for about 9 months of multiroom as well because apparantly multi room is a 12 month contract .... so be warned !!!!! ........




    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings Star on the left-hand side of the post.If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • RELEVANCY SCORE 3.64

    DB:3.64:Problem With Sky Sport Mobile Tv z8


    Hi,
    I'm trying to subscribe to this service on my galaxy s4 and downloaded the app ok. The problem comes when I click to purchase and am taken to a log in screen. Whenever I go to log in the app says it has stopped and I'm taken back to the previous screen. Please could anyone help

    DB:3.64:Problem With Sky Sport Mobile Tv z8

    Hi Guys,

    Thanks for the messages and hope you're all well.

    With the Sky Mobile TV App, is it the Temporary Error that you are receiving?

    If so this issue is being investigated and we do apologise for the inconvenience.

    Thanks,




    Kristi
    Community Coordinator

  • RELEVANCY SCORE 3.64

    DB:3.64:Sky Card Not Active. 98



    Very new to BT infinity and have inherited a Sky Plus HD box with a card in the hopei could use it to watch Bt sport on my tv. Unfortunatly, when iget to the channel,i get the message `this card is not active`. Is there anything i can doplease ?







    Solved!
    Go to Solution.

    DB:3.64:Sky Card Not Active. 98


    You could try ordering the free BT Sport on Sky using the existing card. Just follow the process detailed on the web pages and give BT the card number over the phone. I would think they should be able check whether or not that card is active and is paired with the correct box?

  • RELEVANCY SCORE 3.62

    DB:3.62:Bt Sport On Youview - Recordable Or Not At Launc... k9



    Will BT Sport be available on Youview when the channel launches (Aug 1st)

    Is the lauinch of Bt sport on Youview being phased as according to BT official information

    Will I be able to use Sky+ features with BT Sport?

    If you're a Sky subscriber with a Sky+ box, you'll be able to use your Sky+ features with BT Sport.

    BT Vision+ customers will also be able to use trick play, watch and record features. YouView customers will be able to use trick play, watch and record features from Autumn 2013.

    So will the initial delivery of BT Sport on Youview not be recordable ?

    DB:3.62:Bt Sport On Youview - Recordable Or Not At Launc... k9

    All I know is this: YouView had some journalists around to show them what was upcoming. This appears to be from someone who was there: http://www.seenit.co.uk/youview-demonstrates-whats-in-store-this-year/0528114/

  • RELEVANCY SCORE 3.61

    DB:3.61:Sky Sports On Bt ps



    my god when is this saga gonna end? I want to be able to see the Sky televised matches on BT TV, its so annoying and this has been going on for too long now... JUST SORT IT!







    Solved!
    Go to Solution.

    DB:3.61:Sky Sports On Bt ps

    Not that I am aware of. Perhaps when the CAT decision is given - which is now expected in September - and BT get Sky Sports 1,2 5 on Youview then both BT and Sky will sit down and reach an agreement for the remaining Sky channels.We can only hope.Stew

  • RELEVANCY SCORE 3.61

    DB:3.61:Bt Sport fz



    Hi all, I have just signed up for BT Sport through having the internet with BT. The question i would like to ask is, i already have a sky box and card but only have the free channels with sky. I need to know if i need a phone line to the back of the sky box to access BT Sport or is it just the dish cable into the back of the sky box?

    Many thanks, bucko.







    Solved!
    Go to Solution.

    DB:3.61:Bt Sport fz


    No phone line needed. Just an active sky card,(not a subscription) Give BT the card number.




    toekneemhttp://www.no2nuisancecalls.net
    (EASBF)

  • RELEVANCY SCORE 3.61

    DB:3.61:New Sky Box And Card za



    Hi,

    I am an existingBT Sport subscriber over Skybut have had a new Sky Box and Card installed. Is there a quick online way of pairing the new sky accountwith my existing BT Sport account?

    Thanks in advance.







    Solved!
    Go to Solution.

    DB:3.61:New Sky Box And Card za


    Thank you Toekneem!

    This works and the cards were switched straight away.

  • RELEVANCY SCORE 3.60

    DB:3.60:My Bt Sport Situation k7



    Hi,

    I currently have BT Total Broadband, so I guess I will be allowed to have access to BT Sport via an Internet browser/App without having to register or do anything, is that correct?

    I used to have Sky in my lounge, but we canceled that a while back. We are using the Sky box as a freeview box right now, this means that the box is using a Sky viewing card. I was registering for BT Sport to have access through this Sky box. I typed in all my details with the Sky viewing card number and everything went through ok. However, I thought I would post here before actually accepting it. I am afraid whether it will work or not due to not having an active subscription though Sky, will that have any effect and not allow me to recieve BT Sport through that box or will BT Sport work no problem with that Sky box? By that I mean because its not active, how will the Sky box know that it has access to the BT Sport channels?

    Also we have a 1st gen BT Vision box upstairs, will that be able to show BT Sport channels? It is showing up the BT Sport channels but obviously they're not live yet. The BT Vision box doesn't have a viewing card though, so will it allow me to have the BT Sport channels when they go live?

    Does anyone have the link to sign up to BT Sport, which I've now lost?

    Thanks

    DB:3.60:My Bt Sport Situation k7

    Paul1360 wrote:
    cindy,

    OK if you have a Sky box that you have a viewing card for then yes you will be able to have BT Sports channels on the Sky Platform.

    When you order BT Sports from the web site it will ask you for the viewing card number, if I remember your BT acc number and Phone Number So BT can set it up for you on Sky. If for some reason you are not able to order for the Sky Platform the form will tell you why. If you Sky box is HD then you need to order before 1st August to get HD free for a year.

    I'm not 100% on this part but have a lot at Channel 415.416 and 445 and 446 on your sky box as this is where BT Sport will be and they are running a promo loop.

    I hope this helps clear things up for you

    iechyd da

    Ok thank you. So for me there will be no charge? Is that correct? As I already have a Sky viewing card that I can use. I did go through the steps the other night but I thought I would post here just to make sure. Everything went through and BT accepted my Sky viewing card number, so I would assume everything would work and no extra charge will be issued to me?

    Thanks for clearing things up

  • RELEVANCY SCORE 3.59

    DB:3.59:I Am An Exiting Sky Customer With Sky Sports Package. Do I Have To Pay To Get Sky Sport 5, 9d



    I already have sky with the sky sport package, do I have to pay for sky sport 5, as I do not need all the other offers that come with sky sport 5 channel

    DB:3.59:I Am An Exiting Sky Customer With Sky Sports Package. Do I Have To Pay To Get Sky Sport 5, 9d


    Sky Sports 5 is free to sky sports package customers like you but it needs to be activated:

    www.skysports.com/5

    If for any reason you can't do it online contact Sky and they will do it for you.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.59

    DB:3.59: I Have Sky Freesat Can I Get Bt Sport Free? It Is All Confusing As They Say Yes...:-/ jk



    BT Sport say it is free to recive if you have Sky Freesat, it is all confusing...:-/







    Solved!
    Go to the solution

    DB:3.59: I Have Sky Freesat Can I Get Bt Sport Free? It Is All Confusing As They Say Yes...:-/ jk

    KNCranfield wrote:

    BT Sport say it is free to recive if you have Sky Freesat,

    It is free if you have BT Broadband, not Sky Freesat.

    Everything you need to know if on their website:

    www.btsport.com




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.59

    DB:3.59:Bt Sport App f1


    I subscribe to BT infinity, BT vision incl Sky Sports. will the BT sport app allow me to watch sky sports also on my iPad?

    DB:3.59:Bt Sport App f1

    It would be good if it did! Don't think Sky will allow, they won't at the moment allow Sky Sports on the BT Youview Box!

  • RELEVANCY SCORE 3.59

    DB:3.59:Sky Bt Sport mf



    I have just cancelled my Sky subscription, mainly due to the ever increasing cost. I initially registered to view BT Sport through my Sky digital box. I assume I will not be able to view Sky sports once my Sky finishes. Is this correct?

    DB:3.59:Sky Bt Sport mf

    charlie208 wrote:

    I think BT Sport should be renamed Sky Sports 7 because it seems if you have Sky you can have it free through your Sky Box.

    only if you are a bt broadband customer




    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • RELEVANCY SCORE 3.58

    DB:3.58:Free Bt Sport dx



    Virgin are giving their customers Free BT Sport. Why do we as Sky customers have to pay for it?

    I have been a Sky customer for over 20yrs now and I think its disgusting that we are been made to pay

    even more for an already expensive service.

    We left BT to go to Sky Broadband but now looks like we should of stayed with BT.

    DB:3.58:Free Bt Sport dx


    Entirely different company, and clearly a different contract and as customers, we're not privy to the details. I'm sure Sky are aware of Virgin's position.

  • RELEVANCY SCORE 3.58

    DB:3.58:Sky One In Available On Sky Go On Iphone 3gs zp


    I have the sky go all on my iPhone 3GS, it works fine for the movie channels and sport but when I try to watch sky one although it shows me the tv guide for it when I try and watch it a message comes up saying due to rights restrictions the programmes can't be shown on my device, how come I can watch movies and sports but not sky one? Sky Atlantic and living also work fine.

    DB:3.58:Sky One In Available On Sky Go On Iphone 3gs zp


    Hi jenlo, certain programs are not available as we don't have the rights to stream them. You should find you get a picture at other times.




    Malcolm-M

  • RELEVANCY SCORE 3.58

    DB:3.58:If I Subscribe To Bt Sport Will I Be Able To Watch It On Sky Go sc



    No more information needed just the question answered

    DB:3.58:If I Subscribe To Bt Sport Will I Be Able To Watch It On Sky Go sc


    No it is not on Sky Go, you can watch it via the BT Sports app instead.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.58

    DB:3.58:Sky Go For Sky Sports. 7m



    Sky Go generally works on my laptop but when I want to watch sport it says that I need to be a Sky Sports subscriber which I have been for over ten years and will not let me watch sport. How doovercome this?

    DB:3.58:Sky Go For Sky Sports. 7m


    Hi Barry+Collings,

    Welcome to the Community and thanks for posting.

    I am sorry to see you are having this issue.

    Try the steps of linking your Sky ID to your Sky TV account to see if they can help.

    Please come back to us and let us know how you get on.

    Thanks,




    Andy
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.58

    DB:3.58:Sky Go Error Message 8d



    sky go error message,

    when i try to wach on my laptop i get a message

    error t.6030/c:4110

    apologies this has been interupted, click to play.

    but all i get is the same message

    i can watch sky sports , euro sports , sky new . and some of the film channels ,

    i have got the full sky package films sport,

    DB:3.58:Sky Go Error Message 8d


    This should fix it for you as i was getting same problem

    Uninstall Microsoft Silverlight from your computer reboot it and then install an older version.

    Google "old silverlight" and install version 5.0.61118 from the first website on the results page.

    Make sure you have the automatic updates turned off in the silverlight program ,so it does update itself to the latest version again.

    Once you have done that you need to launch sky go and log back in

    Go to live TV,you will get a message telling you thatsilverlight was blocked because it is out of date ,update plugin orrun this time

    you need to click onrun this timeonce you click on it you'll be up and running but you have to do every time you want to watch a program until there is a proper fix hope this helps

    by the way im using window 7 32 bit on chrome

  • RELEVANCY SCORE 3.58

    DB:3.58:Enable To Use Sky Go On My Device (I Phone 4s) kx


    Enable to use sky go on my mobile every time I go on sky go to watch sky sport 1 it's says (you need the relevant subscription to watch this channel) but I just subscribe sky sports 1 to 4 I paid £4.99 per month

    DB:3.58:Enable To Use Sky Go On My Device (I Phone 4s) kx


    It means if you are trying to watch a movie channel (for example) then you must either subscribe to the sky movies tv pack or you must have a sky go ticket to be able to watch the channel.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.57

    DB:3.57: Motogp Can I Watch It On Sky Not Bt Sport zk



    motogp how can i watch it on sky without btsport







    Solved!
    Go to the solution

    DB:3.57: Motogp Can I Watch It On Sky Not Bt Sport zk


    MotoGP is on BT sports so you would to subscribe to those channels via BT (still viewable on a sky box but not subscribed via sky).




    --------------------------------------------------
    DRX895 (1TB), Plusnet Unlimited ADSL Broadband
    Google Nexus 5, Samsung LE40C750 3D TV

  • RELEVANCY SCORE 3.57

    DB:3.57:Bt Sport On Sky Box jp



    Hi,

    As a BT Employee, I have BT Broadband Vision and I also have Sky. My BT Sport works fine on my Vision Box but does anyone know if I can also have BT Sport on my Sky Box. I've tried applying online but get the error "you have an outstanding order on your Account" and that I "already have BT Sport" so it doesn't let me complete the application.

    Incidentally I also get the same error on my iPhone when I try to activate the BT Smarttalk App."you have an outstanding order on your Account"

    Surely you must be able to have BT Sport on both platforms if you can use Apps on iPhones, Tablets and PC's.

    Thanks in Advance

    Steve







    Solved!
    Go to Solution.

    DB:3.57:Bt Sport On Sky Box jp


    Cheers Guys, seems bizzare that you can have it on all manner of portable media but only 1 stable method..

  • RELEVANCY SCORE 3.57

    DB:3.57:Why Is Sky Go Live Sport Pictures Poor Quality. d3



    The picture qualityis OK when the camera is showing a close up. When it pulls back to show the whole pitch or green it is blurred, I cannot read the score board etc. It should be HD but it is very poor. I have watched live sport on BBC ITV and the picture is perfect. Please advise.

    Thank You

    Billwag

    DB:3.57:Why Is Sky Go Live Sport Pictures Poor Quality. d3

    Hi Billwag,

    I am glad to see another new name on the forum although we could have hoped it had been under better circumstances.

    Can you let me know if it is only the Sports channels which are affected when you are trying to view content on Sky Go?

    What device are you trying to view Sky Go on?

    If you can reply to my post when you get a chance. If you have any other questions or queries then please let us know.

    Thanks

  • RELEVANCY SCORE 3.57

    DB:3.57:Bt Sport On Sky cm



    We are considering leaving BT sport as we have recently been quoted a cheaper broadband price. However I stll very much want to keep BT sport. Do you know if you can add BT sport to sky sports subscription and how much it will cost?

    Thanks

    Eva

    DB:3.57:Bt Sport On Sky cm


    Hi, I presume you meant, leaving BT. If you followthis linkit will show how much it will be on Sky.

    For other providers you will need to look at their web pages.

    Stew

  • RELEVANCY SCORE 3.56

    DB:3.56:Bt Sport Ordering ak



    Hi I have ordered bt sport and I have sky multiroom but this is not a problem for me as I can get bt sport on my computer but when ordering I gave the wrong sky card number so wish to change it but after phoning bt I'm no further forward as they can't answer my question does anyone now how to change the sky viewing card number on the order or can I do it later.

    thanks

    DB:3.56:Bt Sport Ordering ak


    many thanks for your help will give them a call

  • RELEVANCY SCORE 3.56

    DB:3.56:Appalling Buffering Using Bt Sport App x8



    I have a Ultrafast Galaxy S3 and when trying to view the BT Sport app, get too frequent buffering, which yoy may say is down to the speed of service from my mobile supplier. I very much doubt this because I have checked my Sky Go app at same time and no buffering. It would appear to me that therefore your streaming service is nowhere as good as your competitors. When can I expect at least the same level of service as elsewhere ?

    DB:3.56:Appalling Buffering Using Bt Sport App x8


    Yeah still very insightful. Your 35000 posts must contain some fantastic information. Thanks for your help. i've clicked on like.

  • RELEVANCY SCORE 3.56

    DB:3.56:Why Cant I Watch Sky Sport On My Mobile [Edited] km



    Please can anyone help me sort this mess out ! I downloaded Skysports Tv two days ago and paid for the monthly subscription of £4.99. Despite that i am not able to watch Sky on my mobile. I keep getting messages saying you dont have a valid subscription but yet when i go to manage subscription menu. I get a message telling me that i am subscribed to sky sports

    Thanks

    DB:3.56:Why Cant I Watch Sky Sport On My Mobile [Edited] km

    Hi lateefokelola,

    It's a pleasure to welcome you to the Sky Help Forum and thanks for making your first post.

    So that we can investigate your issue further, can you confirm if you have a TV subscription with Sky? If you do, do you have Sky Sports? Once we know this information we can assist further.

    We look forward to hearing from you.

    Regards,

  • RELEVANCY SCORE 3.56

    DB:3.56:Bt Sport And Sky Viewing Card 9c



    I recently cancelled Sky multi-room but for some reason they cancelled the card that contained my BT Sport subscription. Is there a simple way to register my main viewing card?

    I have contacted Sky but they say they can't do it...

    DB:3.56:Bt Sport And Sky Viewing Card 9c

    paddymcn wrote:
    I recently cancelled Sky multi-room but for some reason they cancelled the card that contained my BT Sport subscription. Is there a simple way to register my main viewing card?

    I have contacted Sky but they say they can't do it...

    If the card has been paired to the SKY box then you need to contact BT and give them the new card number




    toekneemhttp://www.no2nuisancecalls.net
    (EASBF)

  • RELEVANCY SCORE 3.56

    DB:3.56: Can I Add Bt Sport sj



    I have the basic sky tv package and can't get broadband where I live so can I just add BT Sport as a channel to my sky package?







    Solved!
    Go to the solution

    DB:3.56: Can I Add Bt Sport sj


    You should be able to do this via theBT Sport webpage.

  • RELEVANCY SCORE 3.56

    DB:3.56:Sky Go On My Iphone 4- Not All Channels Available? 7a



    Hi,

    When I log onto sky go on my iPhone there are only sport, movie and news channels available. And I don't have a movie package at the moment so I won't let me view any of those. Can anyone help me, are all channels supposed to be there?

    Thanks

    Laura

    DB:3.56:Sky Go On My Iphone 4- Not All Channels Available? 7a


    Not all channels are there as they are on the PC version which as 32.




    __________________________________________________________________________________________.

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    I do not work for Sky.

  • RELEVANCY SCORE 3.55

    DB:3.55:Bt Sport On Tv jc



    i dont get infinity so i am getting cut off with bt sport and have to use the chromecast thingy. All i want to do is turn my telly on and watch it, not go through a laptop. So. Whats my best plan. Go to sky and get it through a dish?

    DB:3.55:Bt Sport On Tv jc


    As BT are no longer supplying it over the aerial the simplest method to receive BT Sport on your TV is to subscribe to BT TV and use their Vision/Youview box. Of course this is assuming you are able to have a Broadband signal capable of streaming it. If you are not able to get a suitable Broadband signal then your options are a Sky package and additional subscription to BTSport. You could alos watch online on your computer/laptop, smartphone or tablet, these items can also be streamed over your wifi setup to the Chromecast device.All the options are shown on the BT website.

  • RELEVANCY SCORE 3.54

    DB:3.54:If I Cancel A Subscription To Sky Sport When Will It Stop Being Available On My Tv? 3m



    Hi i want to cancel my sky sport subscription and was wondering if i did this when would it stop showing on my tv and when would it be removed from my bill? thanks.

    DB:3.54:If I Cancel A Subscription To Sky Sport When Will It Stop Being Available On My Tv? 3m


    Good Afternoon chels93.

    Thanks for posting on our Forum

    What fwiw has told you is correct you would have to call us up and give 31 days notice to downgrade your Sky Package however, If you have a Sky land line you can dial 150 free if charge.

    After the 31 days your services would cease and if you have anything recorded from the part of the package which you wish to cancel then you will not be able to view it anymore.

    If there is something special which you wish to keep what you can do is copy the program to a DVD or Video.

    Follow these instructions if you wish to do this:

    1. Press TV guide.

    2. Press green Sky+ Planner will display.

    3. Press down arrow to highlight program to be copied.

    4. Use left / right arrows to select options for the recording

    5. Press green to mark program as Copy.

    6. Repeat steps 3 to 5 for each program to be copied.

    7. When all desired programm are marked as Copy press Select.

    8. Enter PIN if requested.

    9. When information banner appears, press record on VCR or DVD recorder then press select very quickly to ensure planner does not jump to next screen.

    10. Confirmation screen will display program.

    I hope this helps.

    If this resolves your enquiry please mark this as an accepted solution, otherwise please post on the relevant board on the forum where the community or we can assist further.

    Kind Regards.




    Lainys
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.54

    DB:3.54:I Can't Access Sky Go Or My Account Details Online zd


    I can't log into any sky sport apps. It says only sky sport subscriptions can only access sky sports live. I have sky sports and pay £5 for sky go extra. I have broadband and line from sky.

    When I log into sky online and look at my account it tells me it is unavailable.

    Is their a problem with sky accounts?

    DB:3.54:I Can't Access Sky Go Or My Account Details Online zd

    Good Morning Jonesmj and Leekjohn,

    Unfortunately we encountered some major problems with our network on Saturday which resulted in services such as our Sky Sports app, not working for our customers. This was cleared up later on in the day and we believe everything to be working as normal now however if you are still experiencing problems with Sky Go then please re post on the relevantSky Sports, News, Movies Other Appsboardin our Help Forumand we can assist with your issue further.

    We apologise for any inconvenience caused by these problems and we don't anticipate this happening again.

    Ifthis information has helped answer your question, then please click Answeredas this may help other customers with a similar question.

    Thanks,




    jason-d
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.53

    DB:3.53:Cannot View Sport Programme On Sky Go kd



    sign in to sky go then unable to access program why is this?

    DB:3.53:Cannot View Sport Programme On Sky Go kd


    Evening sportsfanpete,

    I am so sorry it has taken so long to reply to your post especially when you have been trying to sign into Sky Go from Monday so I will try my best to help get this sorted as quickly as possible.

    To help further I need to know a bit more about what is happening like what device are you using, if this has happened before and are you only getting this problem on certain programs or on this device?

    You may also find this link will help troubleshoot and sort any problems you may have on Sky Go while I am waiting on more information from you so give it a try and keep me posted.

    Thanks




    Tricia07
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.53

    DB:3.53:Live Viewing On Ipad 81


    bt sport is activated via my sky box and works fine but i have put the bt sport app on my ipad and log in correctly with the details oki get the video page but when i go to the watch live page nothing happens except the chanel data and a yellow sign which indicates now....... no live images just dead.... help






    Solved!
    Go to Solution.

    DB:3.53:Live Viewing On Ipad 81

    supercalifagalisticexpealidoseus if that how to say itit worked immediatelywhy didnt bt send this out to all BTers??so many thanks R

  • RELEVANCY SCORE 3.53

    DB:3.53: How Do I Add Bt Sport To My Sky Package 11


    I want to add bt sport to my sky package






    Solved!
    Go to the solution

    DB:3.53: How Do I Add Bt Sport To My Sky Package 11

    Thanks for the replies, just sorted this out

    I called BT and they said they could add the package in HD downstairs for £15(£12 + £3) and upstairs only in SD for £5 as they "technically couldn't" send HD to the upstairs box. I reluctantly went ahead and guess what? Both TVs are working in HD and SD, strange but I'm happier now

  • RELEVANCY SCORE 3.53

    DB:3.53:Bt Sport And Sky sx



    I have a Sky box and access to BT Sport on mt TV. I was led to believe this was a free service when first introduced. I do not want to sunscribe to BT Sport but can find no way to cancel this on my broadbandpackage. - Any help would be appreciated.

    DB:3.53:Bt Sport And Sky sx


    Hi noni195,

    Welcome to the forum and thanks for posting. Take a look atHow to get BT Sport with BT. You'll see it confirms that -

    'If you have a Sky box and an active Sky viewing card (whether or not you have a Sky subscription) you can easily take BT Sport from us. You don't need to be a BT customer - but if you have our broadband, it's free. And it's only available direct from BT.'

    Hope that helps.

    Cheers

    David




    BTCare Community ModIf we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles. We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • RELEVANCY SCORE 3.53

    DB:3.53:Bt Sport Has Vanished 9z



    I've got a BT You View box, infinity customer. I moved over from Sky a few months ago. Now my BT Sports channel has dissappeared. It was working fine when I watched and recoreded Arsenal v Benfica last week. But now I can't even watch the recording as I get YVM105 error message.

    I've got 133 channels, no internet channels. Have tried rescanning, resetting, updating software still no BT Sport.

    Anyone have any idea's? Thank you.

    Manufacturer Software 17.3.0

    Component Software 2.4.0

    Platform configuration 910

    ISP Configuration 222

    Humax DTRT2100







    Solved!
    Go to Solution.

    DB:3.53:Bt Sport Has Vanished 9z


    Hi sandybeds,

    Thanks for your post.

    Can you send me over your details and I will be in touch to help.

    Click on my username and under the "about me" section you will the link to get in touch with us. Whenever we receive your details we will go from there.

    Cheers,

    OlgaC




    BTCare Community ModIf we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles. We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • RELEVANCY SCORE 3.53

    DB:3.53: Can I View Bt Sport 1 2 Through Sky Go a8



    my loger wants to view bt sport 1 2 in his room he has a free view box but its not got a viewing card he has his lap top and pays for bt sport he can see it in the main lounge but wants to watch it on sky go is this possible and how?

    many thanks

    Sue







    Solved!
    Go to the solution

    DB:3.53: Can I View Bt Sport 1 2 Through Sky Go a8


    BT sport is not available on Sky Go in order to watch it on the go your lodger will need to download the BT sport app which is available from the BT sport website.




    I do not work for Sky im just a customer like you.
    Seeing as people don't read PM ME ASKING FOR HELP AND I WILL BLOCK YOU I'm not tech support.

  • RELEVANCY SCORE 3.53

    DB:3.53:How To Cancel My Bt Sport On My Sky Box So That I ... ad



    I find it ridiculous that I can't watch my BT Sport Channels via my You View box in a different room when the TV connected to the Sky box is being used to watch something else!

    Therefore I need to know how to remove my sky box viewing card registration so that I can watch the BT sport in the other room.

    DB:3.53:How To Cancel My Bt Sport On My Sky Box So That I ... ad


    BT will only allow you one subscription unless you pay for extra box on either Sky or BT.

    Trythis link

    You may need to phone BT to transfer BT Sport from Sky to Youview Box.

    Stew

  • RELEVANCY SCORE 3.53

    DB:3.53:Why Do I Not Have Sport On Sky Go Anytime [Edited] jc



    Why do I not have sport on sky go anytime

    DB:3.53:Why Do I Not Have Sport On Sky Go Anytime [Edited] jc


    Sports are available on live channels, but not under Anytime/On Demand on Sky Go.

  • RELEVANCY SCORE 3.52

    DB:3.52:Sky Sport Screen View Too Wide Can't See Scores 9c


    When watching sky sport my screen appears to be too narrow - cant see scores - can someone help? I have a Panasonic 42 inch plasma

    DB:3.52:Sky Sport Screen View Too Wide Can't See Scores 9c

    Try pressing the TV button on your Sky remote followed by the PLAY one and keep pressing it a few times as it should cycle through the picture size options.



    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.52

    DB:3.52:Why Are We Being Asked To Pay The Same For Sky Sport When We No Longer Have Rugby Union To Watch fz



    I was very angry when I found out that I could no longer watch Rugby Union on sky sport as that was the main reason thatI deceded to pay the £22 so what happens now do I get a subsidy from Sky so I can watch it on BT or do they reduce the price of Sky Sport so I can safford to pay BT myself

    DB:3.52:Why Are We Being Asked To Pay The Same For Sky Sport When We No Longer Have Rugby Union To Watch fz

    HI neville+nesbitt,

    Although we have not got the rights to show theEnglishPremiership in rugby this season, we do have several other rugby union fixtures which include:

    The Heineken cup

    The Rugby Championship

    The ITM Cup

    Super Rugby

    The Amlin Challenge Cup

    The English Championship

    And various International fixtures which are toincludeboth Wales and Ireland as well as the England Fixtures.

    There is Rugby inabundance to watch this season exclusively on Sky. However if you do only watch the English Premiership then I am sorry to say that this will not be available. We do not sell the BT sport channels ourselves and is something that you would need to speak to them directly about.

    I hope this clears things up a little more for you

    Cheers,

  • RELEVANCY SCORE 3.51

    DB:3.51: Why Can't I See Sky Sport Videos On My Laptop 77



    I cannot see sky cricket videos







    Solved!
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  • RELEVANCY SCORE 3.51

    DB:3.51: I Can Get Bbc On Sky Go But It Disappears When I Want To Watch Sport On It m8


    Whenever there is something on that I want to watch it disappears from the programme list






    Solved!
    Go to the solution

    DB:3.51: I Can Get Bbc On Sky Go But It Disappears When I Want To Watch Sport On It m8


    BBC channels are not available via Sky Go so if you want to watch something you would need to use the BBC iplayer instead.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.51

    DB:3.51:Watching Bt Sport Using A Sky + Hd Box xc



    Currently i have the bt broadband/phone /tv package with a vision + box recieving standard broadband as fibre is not yet available where i live.My question is this.........I have a sky + hd box from when i used to have sky(im no longer a sky customer) and i would like to know if i can watch bt sport through this sky box so i can watch the sport in hd quality rather than the patchy picture i get now through the ariel.I still have my old sky viewing card in the sky + box but would it still be active/recognised by sky?







    Solved!
    Go to Solution.

    DB:3.51:Watching Bt Sport Using A Sky + Hd Box xc

    You need to cancel sports on your box and then ask for it to be activated on Sky which will start a new contract. You need to do this by phone however as I found when I took this route,



    ________________________________________If you like a post, or want to say thanks for a helpful answer, click the white star. 1967 Plus RadioBT LifeKafka's World1000 Classical Hits

  • RELEVANCY SCORE 3.50

    DB:3.50:Bt Sport Switch From Sky To Youview 91



    Hi

    Previously watched BT Sport over Sky, today replaced Sky with BT TV Youview +.

    All the set-up went fine and everything seems to be working with one exception.

    When I click on the BT Sport channels I get a message inviting me to take out (subscribe to) Infinity.

    Is it just a case of waiting 24hrs or so or do I need to proactivly do something to get the channels back?

    BT Sport was working fine through Sky last night.

    Cheers

    BB

    DB:3.50:Bt Sport Switch From Sky To Youview 91

    gomezz wrote:
    Are you saying you already have Infinity? If not, you do need it to get access to the BT TV (including BT Sport) channels on the Youview box.

    BT Sport is now available on BT TV to certain ADSL broadband customers. Only in SD, not HD.

    See the table near the bottom of this page. http://www.productsandservices.bt.com/products/tv/sport

    Not all ADSL customers will be able to get it that way though.

    The messages displayed by the box can sometimes be a bit misleading.