• RELEVANCY SCORE 3.93

    DB:3.93:Agent Dpm Inacessible : Error Id 316 99




    Bonjour à tous,
    Peut-être certains d'entre vous ont pu lire mon autre post, je l'ai supprimé car mes explications étaient inexactes... Donc voici mon problème :
    L'un de mes agents DPM ne répond plus, l'erreur étant :
    ID d’erreur Data Protection Manager: 316
    L'opération d'agent a échoué sur xxxx.xxx.xx car le service n'a pas répondu.
    Aucun problème au niveau connectivité, ping résolution de nom dans les 2 sens, firewalls désactivés. J'ai tenté de réinstaller l'agent mais j'en suis toujours au même point.
    Pas grande chose à voir dans les logs system :
    Le service DPMRA s’est terminé de façon inattendue pour la 9ème fois.

    Ce message apparaît toutes les 30 minutes. Dans les logs application, rien en filtrant avec la source DPMRA.
    Ma config :
    - DPM 2010
    - Agent installé sur un 2008 R2 Exchange 2010.
    Avez-vous une idée ?

    DB:3.93:Agent Dpm Inacessible : Error Id 316 99

    Le problème est résolu. Ce matin, l'agent fonctionnait... Je n'ai pas encore fait le reboot pourtant. Il faut donc être patient avec cet outil :-)
    Merci Bourbita Thameur, je valide votre réponse.

  • RELEVANCY SCORE 3.12

    DB:3.12:A Dpm Agent Failed To Communicate With The Dpm Service pf




    Hi

    I have DPM 2010 and im trying to protect three servers on DMZ.
    Two of these servers protected successfully.
    The 3rd server is failing to be protected.
    I recieve the following error in DPM console
    Protection agent version:3.0.7696.0
    Error:Data Protection Manager Error ID: 316
    The protection agent operation on SBCEXTDB02 failed because the service did not respond.
    Detailed error code:Internal error code: 0x8099090E
    Recommended action:If you recently installed a protection agent on EXTDB, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. Otherwise, troubleshoot the problem as follows:
    1) Check the recent records from the DPMRA source in the Application Event Log on EXTDB to find out why the agent failed to respond.
    2) Verify that the DPM server is remotely accessible from EXTDB.
    3) If a firewall is enabled on the DPM server, verify that it is not blocking requests from EXTDB.
    4) If EXTDB is a workgroup computer configured to use NETBIOS, ensure that the NETBIOS name of the DPM server is accessible from EXTDB. Otherwise verify that the DNS name is remotely acessible.

    5) If EXTDB is a workgroup server, ensure that the DPM server has an IPSEC exception to allow communication from workgroup servers.
    6) If EXTDB is a workgroup server the password for the DPM user accounts could have been changed or may have expired. To resolve this error, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM
    server.
    7) Restart the DPM Protection Agent service on EXTDB. If the service fails to start, reinstall the DPM protection agent.

    I checked the Protected server and in the logs i found

    A DPM agent failed to communicate with the DPM service on DPM because of a communication error. Make sure that DPM is remotely accessible from the computer running the DPM agent. If a firewall is enabled on DPM, make sure that it is not blocking requests
    from the computer running the DPM agent (Error code: 0x800706ba, full name: DPM).
    The setting for DCOM groups is as it should be. The DPM agent account is been created. the DPM is on the DCOM group.

    Take into consideration that the other two server been added successfully so there is something on that server.

    Any suggestions?
    // Laith.

    DB:3.12:A Dpm Agent Failed To Communicate With The Dpm Service pf

    Venkata,
    Number 3 on your list fixed our problem.
    Thanks!
    James

  • RELEVANCY SCORE 3.12

    DB:3.12:Dpm Error With Externally Trusted Dc Installed As Untrusted mx




    DPM Fails with error ID: 316 which points to a firewall error.
    However no traffic is being blocked on any of the firewalls, and the same firewall settings work fine with non-dc computers on the same domains.
    From the PS server log a dcom error is indicated (error code: 0x80070005). I tried various methods I found for solving the dcom error with no success.
    3 Different domains experience exactly the same behaviour. All are trustedwith two-way external trust and clients installed withthe untrusted computer method which works fine formember servers.
    The agent attaches ok with success at the end, but the status gives error with theerrorID 316 as stated in the beginning.
    Somehow the DC does not seem to get the dcom access to DPM server (in my opinion) even though thedomain user created fordpm agent is in all the correct groups.

    Thanks for any ideas.

    -Reima

    DB:3.12:Dpm Error With Externally Trusted Dc Installed As Untrusted mx

    Closing the thread. If the issue is not resolved please re-open the thread.Thanks, Praveen D [MSFT] This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 3.07

    DB:3.07:Dpm 2010 Agent Stopped Working On Exchange 2010 Server d3


    Hello,
    I’ve started getting the following error message on my DPM 2010 server when it tries to create a Recovery Point on my Exchange 2010 server:
    DPM failed to communicate with the protection agent on Exchange 2010 Server because the agent is not responding.
    (ID 43 Details: Internal error code: 0x8099090E)
    When I go into the Management Agents tab on the DPM management console and try to ‘Refresh Information’ for the Exchange 2010 server I get the following error:
    Data Protection Manager Error ID: 316
    The protection agent operation on Exchange 2010 Server failed because the service did not respond.
    I’ve successfully run the following tests on both my DPM and Exchange servers:
    Basic connectivity by using ping.
    Next tested SMB (file sharing). net view\\protectedserver
    name
    Next tested RPCand connectivity to Service Control Manager (SCM).
    This displays a list of services on the remote server when successful. Sc\\protectedserver
    name query
    Lastly tested WMI/DCOM. When successful this command lists some
    basic information about the remote server. Wmic /node:protected server name OS list brief
    I tried to manually restart the DPMRA service on the Exchange server but it timed out when trying to stop the service.
    The Exchange Server Application Event Log is full ofEvent ID 7034 ‘The
    DPMRA service terminated unexpectedly. It has done this X time(s).’errors.

    I notice in the Application Event Log on the Exchange server that I got the following DCOM error just before I got the Event 7034 Error for the first time:
    Event ID: 10010 Source: Microsoft-Windows-DistributedCOM Description: DCOM got error 2148007941 from
    the computer Exchange Server when attempting to activate the server: {DA6AA17A-D61C-4E9C-8CEA-DB25DEA52A95}
    Can anyone provide any help or advice on what may have stopped the DPM Agent working on this one server and how to fix it? All my other protected servers are backing up as normal. Nothing has changed on the Exchange server.
    If reinstalling the DPM agent on the Exchange server is the next best thing to try, what is the best process for doing this? Should I manually uninstall it from Add/Remove programs on the Exchange server and then try to install it from the
    DPM management console? Or, should I just try to ‘install’ it from the DPM management console without uninstalling it first?
    What effect will this have on the Exchange Protection Groups and the pre-existing backups of the Exchange server?
    Thanks in advance for any help,
    Ros

    DB:3.07:Dpm 2010 Agent Stopped Working On Exchange 2010 Server d3


    A reboot of the Exchange server seems to have resolved the issue.

    Ros

  • RELEVANCY SCORE 3.04

    DB:3.04:Dpm 2010 Secondary Server Error Id 33119 3z


    Hi,
    I am trying to set up a secondary DPM server which will protectdata being backed up on a primary DPM server. I installed the agent on the primary DPM server and when I try to create a protection group, I can expand the primary DPM server andProtected
    Servers,but I cannot expand the names of the protected servers. When I click on a server name listed under Protected Servers, I get the following error:
    DPM was unable to get the list of data sources on 'protected_servername' that are protected by the primary DPM server 'PrimaryDPMservername.'
    Make sure 'PrimaryDPMServerName' is protecting the data sources for which you want to set this DPM server as the secondary server. If the problem persists, restart the DPMWriter service on 'PrimaryDPMServerName.' ID: 33119
    Irestarted the DPMWriter service on the Primary DPM Server. I also rebooted both the Primary and Secondary DPM servers without success.
    Any assistance would be appreciated. Thanks.

    DB:3.04:Dpm 2010 Secondary Server Error Id 33119 3z

    Unfortunately, it didn't help. DPM Writer and DPM Access Manager are started, but error is persists.Yuriy

  • RELEVANCY SCORE 3.01

    DB:3.01:Dpm Agent Communication Error pd


    We get the following error sporadically, and it seems to always deal with an Exchange Server service stealing the DPMRA port. Is there any way to get this to stop. We have to put the mailbox server in 2010 into DAG maintenance and restart services. This
    is not optimal. The below error is what we receive. Seems to be the Microsoft Exchange Replication Service:
    DPM failed to communicate with servername because of a communication error with the protection agent. (ID 53 Details: Server execution failed (0x80080005))
    We run DPM 2012
    Thanks

    DB:3.01:Dpm Agent Communication Error pd

    mkcj84,

    What version of DPM are you on with RU3 for DPM2012R2 you can set what ports DPM uses

    http://support.microsoft.com/kb/2966014/en-us

    This update lets administrators configure the DPMRA port andselect a nondefault port by following these steps:

    Install UR3 for DPM 2012 R2.Run Setagentcfg.exe by using the following command:

    setagentcfg.exe s protected_server_FQDN alternative_port

  • RELEVANCY SCORE 2.96

    DB:2.96:Dpm 2010 - Cant Comunicate With Agent In Workgroup 7x


    Hi All
    An agent dropped communication (prevously ran for 2 months with no problem)so I ran
    C:\Users\Administratorsetdpmserver -dpmServerName dpm -isNonDomainServer -userN
    ame dpmuser
    on the source
    and in dpm managment shell ran
    PS C:\Program Files\Microsoft DPM\DPM\bin .\Update-NonDomainServerInfo.ps1
    DPMServer:: albums-web-virt
    PSName:: dpmuser
    New Password:: **********
    the result is this.

    Connect-DPMServer : The server albums-web-virt.AlbumsAustralia.local could not
    be found in Active Directory. (ID: 31144)
    Ping this server to verify that it is accessible and then retry the operation.
    If the server is accessible, verify that the DPM service is running and that th
    e current user has a domain account and is a member of the local administrators
    group. If the problem persists, contact your DPM administrator.
    At C:\Program Files\Microsoft DPM\DPM\bin\Update-NonDomainServerInfo.ps1:41 cha
    r:31
    $dpmServer = Connect-DPMServer $DPMServerName
    CategoryInfo : NotSpecified: (:) [Connect-DPMServer], DlsExcept
    ion
    FullyQualifiedErrorId : 31144,Microsoft.Internal.EnterpriseStorage.Dls.U
    I.Cmdlet.Common.ConnectDpmServer
    C:\Program Files\Microsoft DPM\DPM\bin\Update-NonDomainServerInfo.ps1 : Unable
    to connect to albums-web-virt
    At line:1 char:33
    .\Update-NonDomainServerInfo.ps1
    CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorExcep
    tion
    FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorExceptio
    n,Update-NonDomainServerInfo.ps1

    I'm really anoyed because I am on leave and the stupid thing decided to act up with this error, and an SQL deadlock error.
    spent hours trying to fix it when I'm sposed to be on Holiday.Why can't these things happen when I'm not on holiday!
    PPpp

    DB:2.96:Dpm 2010 - Cant Comunicate With Agent In Workgroup 7x

    Well seems that there is something wrong with Update_NonDomainserver info.ps1.
    But strangely enough if I go via the GUI
    Management-Agents , Install. Then pick workgroup and enter the credentials it connects to the agent in the workgroup succesfully.
    I didn't suspect it was a problem with the agent on the workgorup server (why should it be it went from working to non working)
    The problem here was that the password was expiring on the dpm user account.
    Previous I had used setdpm server on the agent side, and update-nondomainserverinfo.ps1 on the dpm server to reconnect the agent.
    THis time I reset the password (and set the password never to expire), when trying to use update-non-domainserverinfo.ps1 the agent would notconnect
    with the server servername.domainname.local could not be found in active directory( its a work group server so whyis it querying active directory it should be using netbios to locate theserver)

    The solution- use setdpmserver on the agent side to reset the password,and thenuse the GUIManagement-installon the dpm server which simply connects the agent again.

    pp

  • RELEVANCY SCORE 2.95

    DB:2.95:Cant Install Protection Agent On Dcs 78


    Hi there,
    Hope someone may be able to help.
    We have just deployed DPM 2010 and have pushed the agent out remotely to all of the servers that need to be protected.
    Some of the servers had to have the agent installed manually because the Firewall prevented the remote installation from completing.
    Amongst
    the servers affected by this were our two DCs - both boxes run Windows 2008 R2 Enterprise.
    Subsequently, we completed a local installation using:
    DPMAgentInstaller_x64.exe DPM01.domain.local
    Following this, we also ran:
    C:\Program Files\Microsoft Data Protection Manager\DPM\binsetdpmserver.exe -DPMServerName DPM01.domain.local
    and got the following:
    ------------------------------------------------------------------
    Configuring dpm server settings and firewall settings for dpm server =[DPM01.domain.local]
    Configuring dpm server settings and firewall settings for dpm server =[domain.local\DPM01]
    Configuration completed successfully!!!
    ------------------------------------------------------------------
    After disabling the Windows Firewall, we attached the agent to DPM through the console. This appears to have completed and the machines both appear in the agent list, however
    the Agent status is Error.
    ------------------------------------------------------------------
    Protection agent version:
    3.0.7696.0
    Error: Data Protection Manager Error ID: 270

    The agent operation failed on DPM01.domain.local because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    If DPM01.domain.local is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    Recommended action: Check the following to troubleshoot this issue:

    1) If the agent is not installed on DPM01.domain.local, run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
    2) To attach the computer correctly to this DPM server, run the SetDpmServer tool on the protected computer.
    3) If the computer is protected by another DPM server, or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management
    task area.
    4) If DPM01.domain.local is a workgroup server, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
    5) If the DPM server and the protected computer are not in the same domain, ensure that there is a two-way trust setup between the two domains.

    If the computer is protected by another DPM server, or if the protection agent has been uninstalled, you can remove the record of the computer from this DPM server.

    Remove the record of the computer from this DPM server.
    ------------------------------------------------------------------
    Would really appreciate any input.
    Thanks

  • RELEVANCY SCORE 2.93

    DB:2.93:Agent Not Reachable From Secondary Dpm f1


    I just finished upgrading to DPM2010 by following the steps in the upgrade advisory. All agents are upgraded on my remote servers, however, on my secondary DPM server it is telling me that several, not all, remote agents are not reachable. On my primary
    server, they are all reachable and have finished their consistency check. Here is the error on my secondary DPM.
    Affected area:RemoteServer1
    Occurred since:7/27/2010 11:30:18 AM
    Description:The DPM protection agent on RemoteServer1could not be contacted. Subsequent protection activities for this computer may fail if the connection is not established. The attempted contact failed for the following reason: (ID 3122)
    The protection agent operation failed because it could not access the protection agent on RemoteServer1. RemoteServer1may be running DPM, or the DPM protection agent may have been installed by another DPM server. (ID 302 Details: )
    More information
    Recommended action:Uninstall DPM or the DPM protection agent from RemoteServer1and install the DPM protection agent again from the computer that you want to use to protect the computer.
    On the Agents tab in the Management task area, check the status of the agent.
    So my question is, will I need to synchronize all the data at my remote sites when I uninstall and re-install the agent?
    Thanks,
    Mike

    Mike

    DB:2.93:Agent Not Reachable From Secondary Dpm f1

    Hi,
    1. Do you have more than one NICs attached to system?
    In that case we have encountered some issues previously, you might be able find help from this post

    http://www.mombu.com/microsoft/microsoft/t-dual-nic-agents-3786509-last.html
    2. How is your are AD machine registration is configured?
    DPMdepends upon the AD SystemIds as machine identifiers if they change frequently in your system then you are expected to hit the communication issues with DPM.
    Thanks,
    NikhilKumar.R [MSFT] - This posting is provided AS IS with no warranties, and confers no rights.

    Thanks, NikhilKumar.R [MSFT] - This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.88

    DB:2.88:Dpm Agent Installation k3


    Hi,
    Previously i was using DPM 2010 and DPM agents were installed on my mailbox servers for taking backups.
    Due to my DPM server crash, i have build DPM 2012 server and i have removed my previous DPM agent from my exchange mailboxes manually.
    Now when i trying to install new DPM server agent on mail servers following error appears.
    'Protection Agent version 4.1.3313.0
    Error: Data Protection manager Error ID: 270
    The agent operation failed on SERVER NAME because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    If SERVER NAME is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    Check the following to troubleshoot this issue:
    1) If the agent is not installed on SERVER NAME, run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
    2) To attach the computer correctly to this DPM server, run the SetDpmServer tool with the -Add option on the protected computer.
    3) If the computer is protected by another DPM server, or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management
    task area.
    4) If SERVER NAME is a workgroup server, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
    5) If the DPM server and the protected computer are not in the same domain, ensure that there is a two-way trust setup between the two domains.

    I am using domain administrative credential to install agents.
    Kindly help me to solve this problem.

    DB:2.88:Dpm Agent Installation k3

    Hi
    You can look at the technet link below, install the agent manually and then set the dpm server for the agent:
    http://technet.microsoft.com/en-us/library/ff399459.aspx

  • RELEVANCY SCORE 2.85

    DB:2.85:Dpm 2012, Error Id: 880 Cannot Create A Stable Subkey Under A Volatile Parent Key mm


    Hi all,
    I am been trying to install DPM 2012d always come acrossthe next error
    The DPM protection agent configuration failed. Review the error details, take the appropriate action, and then try installing DPM again.
    ID: 880. Details: Cannot create a stable subkey under a volatile parent key
    During the installation I constantly get this error...
    Any help will beappreciated, thanks

    DB:2.85:Dpm 2012, Error Id: 880 Cannot Create A Stable Subkey Under A Volatile Parent Key mm

    Pulled this out of the setuperror log.
    The database 'DPMDB' cannot be opened because it is version 706. This server supports version 661 and earlier. A downgrade path is not supported.

  • RELEVANCY SCORE 2.85

    DB:2.85:Primary And Secondary Protection 1j


    I have dual stand alone Hyper-v host each with DPM 2010 installed and acting as Primary DPM servers. The DPM 2010 on each host is acting as primary andbacking up the local VHD's and application data from the VM's. I have setup a secondary DPM2010 with
    tape at DR siteand wish to backup the primary DPM to the secondary DPM and then to tape. Secondary DPM has agent installed on primary. Issue I have is when I select the Hyper-VVHD's on the primary I receive the following error
    DPM CANNOT PROTECT THIS DATA SOURCE BECAUSE THE SECONDARY DPM SERVER CANNOT PROTECT A LOCAL DATA SOURCE THAT IS PROTECTED ON THE PRIMARY DPM SERVER ID: 31227
    Do I need to change DPM primarys so that DPM primary1 backups Hyper-v2 and DPM Primary2backs up Hyper-v1.

    DB:2.85:Primary And Secondary Protection 1j

    Hi,
    I need to stand corrected, my bad - sorry
    snip
    Cross DPM protection is the absolute best way to go. DPM1 -- DPM2 - then use DPM3 as secondary protection for both DPM1 and DPM2.
    snip

    The above will not work,ANY DPM agent that is protecting a data source on any other DPM server will prevent secondary protection from working.
    Examples:
    DPM1protecting local data sources (hyper-V guest for example) cannot have secondary protection because it's local DPMRA service owns the local machine.
    DPM1 --Cross protection--- DPM2 - Both DPM machines haveDPMRA ownership of each other, therefore DPM3 cannot protect either machine.
    Regards, Mike J [MSFT] This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.85

    DB:2.85:Dpm2010 Primary And Secondary Hyper-V Protection 3k


    I have dual stand alone Hyper-v host each with DPM 2010 installed and acting as Primary DPM servers. The DPM 2010 on each host is acting as primary andbacking up the local VHD's and application data from the VM's. I have setup a secondary DPM2010 with
    tape at DR siteand wish to backup the primary DPM to the secondary DPM and then to tape. Secondary DPM has agent installed on primary. Issue I have is when I select the Hyper-VVHD's on the primary I receive the following error
    DPM CANNOT PROTECT THIS DATA SOURCE BECAUSE THE SECONDARY DPM SERVER CANNOT PROTECT A LOCAL DATA SOURCE THAT IS PROTECTED ON THE PRIMARY DPM SERVER ID: 31227
    Do I need to change DPM primarys so that DPM primary1 backups Hyper-v2 and DPM Primary2backs up Hyper-v1.

    DB:2.85:Dpm2010 Primary And Secondary Hyper-V Protection 3k

    Hi,
    That is correct, if yo uare protecting local data sources on a DPM server, then you cannot enable secondary protection for those data sources. Cross protection is the way to go.Regards, Mike J [MSFT] This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.84

    DB:2.84:Dpm 2012 Update Rollup 3 4.0.1920.0 - The Protection Agent Installation Failed Id 317 1p



    HI all,

    I installed a fresh install of DPM 2012 and applied Update Rollup 3. When i came to install my first agent I get the following error message.

    Agent operation failed. (ID: 370)

    The protection agent installation failed because the files needed to install the protection agent (version 4.0.1920.0) are missing from the DUXFBK001.hexcel.com DPM server. (ID: 317)

    Looking at the install directory i find the following directory only

    C:\Program Files\Microsoft System Center 2012\DPM\DPM\ProtectionAgents\RA\4.0.1908.0

    However I see that the following directory holds the files that it appears the installation is looking for

    C:\Program Files\Microsoft System Center Data Protection Manager\DPM\agents\RA\4.0.1920.0

    I have attempted to copy the directory across and various renames but i cannot get an agent to install \ Upgrade.

    Any help will be appreciated

    Thanks

    Russell

    DB:2.84:Dpm 2012 Update Rollup 3 4.0.1920.0 - The Protection Agent Installation Failed Id 317 1p

    Hi Christo,
    The future update only applies fixingthe inability to update agents VIA the DPM console, which is not required.
    For the error 1004, that is a totally different issue and we do have a fix for that.
    Please review the following BLOG:
    http://blogs.technet.com/b/dpm/archive/2013/07/30/important-update-on-dpm-2012-sp1-update-rollup-3-issues-and-workarounds.aspxPlease remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
    This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.83

    DB:2.83:Odd Dpm Agent Version Error 7707 Older Than 7706? 1s


    I had to rebuild my DPM server due to hardware failure. When I added previously protected computers I got this error:
    Protection agent version:3.0.7707.0
    Error:Data Protection Manager Error ID: 372
    The agent operation failed because DPM detected a more recent version of the DPM protection agent (version 3.0.7706.0) on server.
    Recommended action:Upgrade the DPM server to 3.0.7706.0 or install the protection agent of 3.0.7707.0 on server.
    I think it is caused by my server having the November 2010 hotfix previously and the March 2011 one now. However it is basically indicating that the agent version 7706 is newer than 7707 and not giving me the upgrade option. I have to manually
    uninstall the agent and reinstall on all my proteced servers.

    DB:2.83:Odd Dpm Agent Version Error 7707 Older Than 7706? 1s

    Manually uinstalling the DPM 3.7706 and then pushing 3.7707 worked. I just thought the error was odd saying 7707 was older than 7706.

  • RELEVANCY SCORE 2.83

    DB:2.83:Communication With Agent Fails 1a


    I tried to install the agent (3.0.7696.0) through the console (DPM 2010) but did not suceed. Then I installed the agent manually, which worked. That particular server is the administration server in an EBS environment where the message server is working.
    Now the agent is starting and stopping - and the server has been rebootet.

    But I cannot access the agent through administration - Agents in the DPM 2010 Consle
    I am getting the following error:
    Data Protection Manager-Errorcode: 316

    The protection agent operation on server01.domain.mycompany.local failed because the service did not respond.

    Internal error code: 0x8099090E

    If you recently installed a protection agent on server01.domain.mycompany.local, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. Otherwise, troubleshoot the problem as follows:
    1) Check the recent records from the DPMRA source in the Application Event Log on server01.domain.mycompany.local to find out why the agent failed to respond.
    2) Verify that the DPM server is remotely accessible from server01.domain.mycompany.local.
    3) If a firewall is enabled on the DPM server, verify that it is not blocking requests from server01.domain.mycompany.local.
    4) If server01.domain.mycompany.local is a workgroup computer configured to use NETBIOS, ensure that the NETBIOS name of the DPM server is accessible from server01.domain.mycompany.local. Otherwise verify that the DNS name is remotely acessible.
    5) If server01.domain.mycompany.local is a workgroup server, ensure that the DPM server has an IPSEC exception to allow communication from workgroup servers.
    6) If server01.domain.mycompany.local is a workgroup server the password for the DPM user accounts could have been changed or may have expired. To resolve this error, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1
    on the DPM server.
    7) Restart the DPM Protection Agent service on server01.domain.mycompany.local. If the service fails to start, reinstall the DPM protection agent.

    DB:2.83:Communication With Agent Fails 1a

    Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as Answered. Either the previous steps should be helpful for many similar scenarios and will be marked as answer,
    or this post will be marked as answer in order to close the thread. Feel free to re-open the thread if you have additional information about this specific case or to open a new thread for a new case. In addition, we’d love to hear your feedback about the solution.
    By sharing your experience you can help other community members facing similar problems.
    Thanks,Bob Cornelissen - BICTT (My Blog about SCOM) - MVP 2012 and Microsoft Community Contributor 2011 2012 Recipient

  • RELEVANCY SCORE 2.81

    DB:2.81:Error Communicating With Manually Installed Protection Agent On Client k7


    I have a client that I couldn't install the agent on from the DPM Administrator Console (I'm using 2012 R2)

    To install I did the following:
    Pushd to the directory for the latest agent on the DPM server
    Ran DPMAgentInstaller_amd64.exe DPM server name
    Rebooted the protected machine.
    C:\Program Files\Microsoft Data Protection Manager\DPM\bin\SetDpmServer.exe - dpmServerName DPM server name

    This came back OK saying it had added the firewall rules although the Windows firewall was disabled on the workstation anyway.

    On the DPM server:

    Install Agent
    Attach Agents Computer on trusted domain
    Selected client.

    This finished successfully.

    The agent Status in the Management Agents screen is listed as Error (see below for details). The machines are in the same domain and there are no firewalls in the way. I've been careful to set it up as per the instructions, what may I be missing here?

    Protection agent version: 4.2.1235.0
    Error: Data Protection Manager Error ID: 270
    The agent operation failed on protected client FQDN because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected
    computer.
    If protected client FQDN is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    Recommended action: Check the following to troubleshoot this issue:

    1) If the agent is not installed on protected client FQDN, run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
    2) To attach the computer correctly to this DPM server, run the SetDpmServer tool with the -Add option on the protected computer.
    3) If the computer is protected by another DPM server, or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management
    task area.
    4) If protected client FQDN is a workgroup server, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
    5) If the DPM server and the protected computer are not in the same domain, ensure that there is a two-way trust setup between the two domains.
    If the computer is protected by another DPM server, or if the protection agent has been uninstalled, you can remove the record of the computer from this DPM server.
    Remove the record of the computer from this DPM server.

    DB:2.81:Error Communicating With Manually Installed Protection Agent On Client k7

    Hi,
    Please use the agent network troubleshooting
    blog to help you find the problem.Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
    This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.81

    DB:2.81:Agent Update To 4.1.3408.0 Fails On Servers In Trusted Domain kc


    We upgraded to 2012 SP1 and all Agent Updates ran OK except for servers in trusted domains.
    Here we get this error:
    Protection agent version: 4.0.1920.0
    Error: Data Protection Manager Error ID: 295
    DPM could not remove the Protection Agent Coordinator service from server.domain.local.
    Recommended action: Use Add or Remove Programs in Control Panel to uninstall the DPM Agent Coordinator service onserver.domain.local.

    On one server I have uninstalled the agent 4.0.1920.0 and installedDPMAgentInstaller_KB2822782_AMD64.exe from DPM\agents\RA\4.1.3408.0\amd64\1033 on the DPM-server and tried refresh in the Agents pane, but it still says that agent version is 4.0.192.0
    and Needs updating.
    Any ideas?
    Rolf Strøm

    DB:2.81:Agent Update To 4.1.3408.0 Fails On Servers In Trusted Domain kc

    Hi. Did some more research and found that I could try to connect to DPM-server manually. Ran SetDPMServer.exe on protected server in trusted root domain with this outcome:
    C:\Program Files\Microsoft Data Protection Manager\DPM\binSetDPMServer.exe -dpmservername DPMServer.Domain.Local
    Configuring dpm server settings and firewall settings for dpm server =[DPMServer.Domain.Local]
    Configuring dpm server settings and firewall settings for dpm server =[Domain.Local\DPMServer]

    The following firewall exceptions has been added:
    - Exception for DPMRA.exe in all profiles.
    - Exception for Windows Management Instrumentation service.
    - Exception for RemoteAdmin service.
    - Exception for DCOM communication on port 135 (TCP and UDP) in all profiles.
    Configuration completed successfully!!!
    C:\Program Files\Microsoft Data Protection Manager\DPM\bin

    We have turned off all firewalls, so I am not sure why firewall exceptions are configured. After running this I did a refresh on the agent in DPM console and the Agent status changed to OK.

  • RELEVANCY SCORE 2.80

    DB:2.80:Sc Dpm 2012 R2 Ur 2 - Windows 2003 Agent f9


    Guten Morgen,
    ich habe gestern das Update Rollup 2 für den SC DPM 2012 R2 installiert. Jetzt wollte ich gerne den Agent auf einem Windows Server 2003 (x86) installieren. Im KB-Artikel zum Update steht, dass der 2003er Agent in folgendem Verzeichnis liegt:

    C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\agents\RA\4.2.1235.0\i386\1033
    Wenn ich jedoch die DPMAgentInstaller_Win2K3_i386.exe installiere trägt mein Agent danach die Version 4.1.3313.0 und lässt sich auch nicht korrekt aktualisieren. Wenn ich das Update per Console anstosse erhalte ich folgende Fehlermeldungen:

    Data Protection Manager Error ID: 295DPM could not remove the Protection Agent Coordinator service from serverxy.domain.local or prerequisites are missing.
    Und folgendeRecommended Action:

    Use Add or Remove Programs in Control Panel to uninstall the DPM Agent Coordinator service on bodow1db05.bodo.local.Check if VCRedist 2010 is installed on bodow1db05.bodo.local, If it is not installed kindly install from the DPM install directory.Check if .Net 4.0 is installed on serverxy.domain.local, If it is not installed kindly install from DPM install directory.
    Punkt Nummer 1 verstehe ich nicht. Die anderen beiden Punkte sind bereits erledigt.

    Mache ich etwas falsch?

    DB:2.80:Sc Dpm 2012 R2 Ur 2 - Windows 2003 Agent f9

    Hallo Daniel,
    vielen Dank für den Hinweis auf den Artikel. Ich stelle es jetzt noch einmal genau nach.
    Der erste Unterschied der mir bislang aufgefallen ist, dass meine Agents die Version 4.1.3313.0 und nicht 4.1.3441.0 tragen. Ich prüfe das jetzt noch mal.

  • RELEVANCY SCORE 2.80

    DB:2.80:Dpm Ac Service Crashes Every Time It Starts x3


    I have on server running Server 2008 R2 (not yet SP1), and the DPM AC service on it keeps crashing, preventing upgrades of the DPM Agent. The specific message it returns is:
    The DPM AC Service service terminated with service-specific error The system cannot find the file specified..
    This is Event ID 7024. There's no indication of what file it is looking for. I've already tried uninstalling and reinstalling the agent, but the error pops up again. My DPM console says it needs to be upgraded even though I've installed the latest version
    of the agent.

    DB:2.80:Dpm Ac Service Crashes Every Time It Starts x3

    This was so long ago I honestly don't remember how we fixed this, but it's all working again. I think I just had to fully uninstall the agent on the local server and then delete some references to it in the Registry, then reinstalled locally as well rather
    than from the DPM console.

  • RELEVANCY SCORE 2.79

    DB:2.79:Dpm2012 - The Dpm Administrator Console Version 4.0.1617.0 Is Incompatible With The Dpm Server Version. j7


    Connect-DPMServer : The DPM Administrator Console version 4.0.1617.0 is incompatible with the DPM server version. (ID: 939)
    Ensure that the version is between 3.0.8150.0 and 3.0.8158.0.
    Im trying to connect from Powershell on a server thats running central console with SCOM.
    My DPM Server is a DPM 2010 with version 3.0.8158.0 if i check the information in the UI.
    My Database is also located on the same DPM Server with SQL 2008 x64 (10.0.2531)
    My agents in the DPM Console is reporting agent version 3.0.7707.0 with no indication of upgrade.
    Cant understand whats causing this error and shouldt there be an agent upgrate notification?
    // Jonas

    DB:2.79:Dpm2012 - The Dpm Administrator Console Version 4.0.1617.0 Is Incompatible With The Dpm Server Version. j7

    Hi,
    The Rollup 3.0.8158.0 does not have any Agent related fixes.
    The Problem is you are trying to connect to the DPM 2010 server using a DPM 2012 management shell.
    There are 2 icons for Remote Shell in the Desktop : DPM Management Shell DPM 2012 Management Shell
    Can you please click the DPM Management Shell icon that is present in the desktop for connecting to the DPM2010 server.

    --Thanks Bortik. This posting is provided AS IS with no warranties, and confers no rights.Thanks, Bortik - [MSFT] This posting is provided AS IS with no warranties, and confers no rights

  • RELEVANCY SCORE 2.78

    DB:2.78:Dpm 2007 Agent Installation Error 0x80005000 93


    DPM 2007
     
    Error whilst installing agent onto a remote server using DPM 2007 console.
     
    The error relates to DPM server not being able to see Domain Controller or is not part of the domain.
     
    Checked the DPM server is part of the domain and the target machine is also part of the same domain, also both machines do not have firewall enabled and can both ping and resolve dns name space for both machines and also passes nltest commands.
     
    DPM is able to install agent onto other servers sucesfully, but receives error 0x80005000 ID:7 stating that DPM server has a probelm.
     
    Is there any way to push the dpm agent from the power shell to the remote machine or any other troubleshooting steps.
     
    DPM server is fully patches to latest hotfixes.
     
     

    DB:2.78:Dpm 2007 Agent Installation Error 0x80005000 93

    Hi Steharp,
     
    This is Exchange Server Admin forum, you may get better and fast responces in DPM forum...

  • RELEVANCY SCORE 2.77

    DB:2.77:Azure Backup Issue From Dpm 2012 pm


    I'm having issues with backing up from DPM 2012 to Azure Online Backup. I'm getting this error below, I've re-registered it and also re-installed the backup agent on the DPM 2012 server and still having issues with getting some protection groups to backup
    online. Anyone run into this issue?
    I found the event IDs on TechNet but it says something very simple on troubleshooting with VolSnap....
    Description: Windows Azure Backup Agent was unable to create a snapshot of the selected volume. (ID 100034)

    DB:2.77:Azure Backup Issue From Dpm 2012 pm

    This looks like a unique DPM issue you have hit. Please reach out to the System Center DPM Support team and open a support case to get help.

  • RELEVANCY SCORE 2.77

    DB:2.77:Troubles With Isa 2004 And Dpmra c1


    DPM Server: Windows Server 2008 R2 x64
    Remote Server: Windows Server 2003 R2 32bit with ISA 2004 Standard installed
    Our edge firewall is not communicating with the DPM server. I manually installed the agent successfully on the remote ISA server and then successfully attached the server via DPM management console. However the agent status shows an error with the following
    information:
    Protection agent version:3.0.7696.0
    Error:Data Protection Manager Error ID: 316
    The protection agent operation on SERVER failed because the service did not respond.
    Detailed error code:Internal error code: 0x8099090E
    Recommended action:If you recently installed a protection agent on SERVER, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. Otherwise, troubleshoot the problem as follows:
    1) Check the recent records from the DPMRA source in the Application Event Log onSERVER to find out why the agent failed to respond.
    2) Verify that the DPM server is remotely accessible from SERVER.
    3) If a firewall is enabled on the DPM server, verify that it is not blocking requests from SERVER.
    4) If SERVER is a workgroup computer configured to use NETBIOS, ensure that the NETBIOS name of the DPM server is accessible from SERVER. Otherwise verify that the DNS name is remotely acessible.

    5) If SERVER is a workgroup server, ensure that the DPM server has an IPSEC exception to allow communication from workgroup servers.
    6) IfSERVER is a workgroup server the password for the DPM user accounts could have been changed or may have expired. To resolve this error, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on
    the DPM server.
    7) Restart the DPM Protection Agent service on SERVER. If the service fails to start, reinstall the DPM protection agent.

    I have tried configuring the firewall per this suggestion:
    http://blog.networkfoo.org/?p=475
    On the ISA server, the only error I see in the event viewer is this:

    A DPM agent failed to communicate with the DPM service on DPMSERVER because of a communication error. Make sure that DPMSERVER is remotely accessible from the computer running the DPM agent. If a firewall is enabled on DPMSERVER, make sure that it is
    not blocking requests from the computer running the DPM agent (Error code: 0x800706ba, full name: DPMSERVER)
    Any suggestions would be greatly appreciated!
    -Eric

    DB:2.77:Troubles With Isa 2004 And Dpmra c1

    Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as Answered. Either the previous steps should be helpful for many similar scenarios and will be marked as answer, or this post
    will be marked as answer in order to close the thread. Feel free to re-open the thread if you have additional information about this specific case or to open a new thread for a new case. In addition, we’d love to hear your feedback about the solution. By sharing
    your experience you can help other community members facing similar problems.
    Thanks,Bob Cornelissen - BICTT (My Blog about SCOM) - MVP 2012 2013 and Microsoft Community Contributor 2011 2012 Recipient

  • RELEVANCY SCORE 2.77

    DB:2.77:Error Id: 316 | Servio Dpmra | Access Denied Dcom 89


    Bom dia Senhores,

    Estou testando o SCDPM 2010 e encontrei um dificuldade na instalao do agente.

    Aparece o seguinte erro na maquina cliente onde vai ser instalado o Agente:
    A DPM agent failed to communicate with the DPM service on SCDPM2010.DOMAIN.local because access is denied. Make sure that SCDPM2010.DOMAIN.local has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005, full name:
    SCDPM2010.DOMAIN.local).
    E na console do SCDPM o erro 316:
    Data Protection Manager Error ID: 316
    The protection agent operation on itr-ad01.DOMAIN.local failed because the service did not respond.
    Internal error code: 0x8099090E
    J realizei uma busca na internet e nada consegui, efetue teste com o WBEMTEST conectando de uma maquina na outra e funcionou.
    Diz que erro de permisso no DCOM mas na maquina que esta instalada o SCDPM 2010 at ja setei permisso de EVERYONE no componente DPMRA e no MY COMPUTERS e mesmo assim no funcionou, estou com o firewall nas duas
    pontas desabilitado.
    Sempre que acontece isso acho um evento proximo mais ou menos um minuto depois:
    Event filter with query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA Win32_Processor AND TargetInstance.LoadPercentage 99 could not be reactivated in namespace //./root/CIMV2 because of error 0x80041003. Events
    cannot be delivered through this filter until the problem is corrected.
    Se puderem me ajudar eu agradeo.

    DB:2.77:Error Id: 316 | Servio Dpmra | Access Denied Dcom 89

    Opa,

    Fiz esse procedimento manual, mas mesmo assim no Eventvwr aparece o mesmo erro do primeiro POST de Access Denied no DCOM da maquina DPM SERVER.
    Fiz um LAB com um AD, um DPM SERVER e a instalao do Agent funcionou perfeitamente. Acredito que tenha algo em meu ambiente que no identifiquei que esteja bloqueando.

    Att,
    Marco Poter

  • RELEVANCY SCORE 2.77

    DB:2.77:Trouble Backing Up An Untrusted Domain Server Which Is A Dc zz


    Ive tried to install a DPM agent on a Untrusted Domain Machine which is a DC and DNS server to a totallyseparatenetwork (itself).
    The installation goes perfectly fine and I can set the dpm server just fine (using see below) and I can add the server agent on the dpm server again just fine. But it wont let me backup ?
    Client:
    SetDpmServer.exe -dpmServerName DPM01 -isNonDomainServer -userName dpm01agent
    DPM:
    Attach-NonDomainServer.ps1 -DPMServername DPM01 -PSName SERVER01 -Username dpm01agent
    Both of these commands execute just fine, however I then get this error on the DPM Server;

    Protection agent version: 3.0.7696.0
    Error: Data Protection Manager Error ID: 316
    The protection agent operation on server01 failed because the service did not respond.
    Detailed error code: Internal error code: 0x8099090E
    Recommended action: If you recently installed a protection agent on server01, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. Otherwise, troubleshoot the problem as follows:
    1) Check the recent records from the DPMRA source in the Application Event Log on server01 to find out why the agent failed to respond.

    2) Verify that the DPM server is remotely accessible from server01.

    3) If a firewall is enabled on the DPM server, verify that it is not blocking requests from server01.

    4) If server01 is a workgroup computer configured to use NETBIOS, ensure that the NETBIOS name of the DPM server is accessible from server01. Otherwise verify that the DNS name is remotely acessible.

    5) If server01 is a workgroup server, ensure that the DPM server has an IPSEC exception to allow communication from workgroup servers.

    6) If server01 is a workgroup server the password for the DPM user accounts could have been changed or may have expired. To resolve this error, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server.

    7) Restart the DPM Protection Agent service on server01. If the service fails to start, reinstall the DPM protection agent.

    and this on the client machine,

    Event Type: Error
    Event Source: DPMRA
    Event Category: None
    Event ID: 84
    Date: 31/08/2011
    Time: 14:35:19
    User: NT AUTHORITY\SYSTEM
    Computer: SERVER01
    Description:
    A DPM agent failed to communicate with the DPM service on DPM01 because access is denied. Make sure that DPM01 has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005, full name: DPM01).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    So to dig a little deeper, I can ping from both sides, I can view shares from both sides, I can see the services (via service control) on both sides and I get a result back from wmi/dcom on both sides and they are in the same subnet(All suggested in this
    thread ShaneB http://social.technet.microsoft.com/Forums/en-US/dpmsetup/thread/a6b29788-a30d-4865-9fce-da4d0e017845/)
    So I read here (http://social.technet.microsoft.com/Forums/en-US/dpmworkgroupbackup/thread/537dc700-3792-4321-b2c0-6707697c1d0b/)

    If you use the NetBIOS name of the DPM server in the SetDPMServer command, you also must use the NetBIOS for the protected computer when you attach the computer. This also applies if you use the fully qualified domain name (FQDN) of the DPM server.

    I was using the GUI, which doesn't have an option to specify the DPM server name. So I removed the server from DPM, un-installed and re-installed the agent, and then re-added it using the powershell script and the FQDN of the DPM server and viola - it works. The GUI must use the NetBIOS name of the DPM server and the SPN for delegation probably used the FQDN that I entered on the command line for SetDpmServer which wouldn't match (one would be DPM07 and the other DPM07.orcsweb.com).

    So I tried the following after uninstalling and re-installing
    Client:
    SetDpmServer.exe -dpmServerName DPM01.DOMAIN1 -isNonDomainServer -userName dpm01agent -productionServerDnsSuffix SERVER01.DOMAIN2
    this justdoesn'twork and fails every time, now when I ping from the dpm server it says pinging server01.domain1 and not pinging server01.domain2 like it should
    any ideas please :)

    Thanks

    DB:2.77:Trouble Backing Up An Untrusted Domain Server Which Is A Dc zz

    I gave up on the issue and dropped the PC and added it to the primary domain, thanks though

  • RELEVANCY SCORE 2.76

    DB:2.76:Primary Dpm 2010 Server Bare Metal Backup To Secondary Dpm fx


    Hi
    Is it possible to protect the Primary DPM server own bare metal with the secondary Dpm? Because (unfortunatly) we have another applycations on the Primary DPM server.
    The Secondary DPM is protecting the primary SQL DB-s, this is working fine, but the Bare metal always failed. The system writer is running on the main DPM. The event log is clean. A want to check the DPM agent log on the DPM server but I cant find anything.

    The Secondary DPM said: DPM failed to create the backup. If you are backing up only System State, verify if there is enough free space on the protected computer to store the System State backup. On protected computers running Windows Server2008,
    verify that Windows Server Backup (WSB) is installed and that it is not performing any other backup or recovery task. (ID 30214 Details: Internal error code: 0x809909FB)

    Window Backup is need to be installed on primary DPM , or what?

    DB:2.76:Primary Dpm 2010 Server Bare Metal Backup To Secondary Dpm fx

    Hi
    Yes you can preform BMR for the primary DPM server on the secondary DPM server.
    To be able to make a System State backup of a 2008 server you must have the WSB feture installed and at least 1 GB of free space on the system drive (or where the WindowsImageBackup is located).
    BR
    Robert Hedblom

    Check out my DPM blog @ http://robertanddpm.blogspot.com

  • RELEVANCY SCORE 2.75

    DB:2.75:Could Not Install Dpm Agent On Secondry Site Dpm Could Not Connect To The Service Control Manager : Id 33221 xd


    Hi,

    We have two DPM 2012 R2 server installed at Primary and Secondary site Windows 2012 R2 installed.

    We need to Protected Primary DPM from Secondary DPM.
    When install DPM agent got error from secondaryDPM console.

    “DPM could not connect to the Service Control Manager on these servers ID: 33221”

    Checked till now :

    Visual C redistributable installed.Checked DNS A record and both server can ping each other,Widows Firewall off on both servers.Net stop mpssvc ( Windows firewall service)sc\\Server1 query
    àable
    to see result

    Thanks,

    DB:2.75:Could Not Install Dpm Agent On Secondry Site Dpm Could Not Connect To The Service Control Manager : Id 33221 xd

    I have only one DPM Server and I even disabled the firewall on the server and network too. Still a problem. Will open a ticket with MS Support, I guess. Thanks for your response.

  • RELEVANCY SCORE 2.74

    DB:2.74:Dpm Agent On Win2k8 + Exchange 2007 - Error Id 296 Agent Is Incompatible With Dpm Server Version 7m


    Details of the environment:Server 2008 SP2 x64 (6.0.6002) - Exchange 2007 (08.01.0375.002) and DPM 2007 agent (2.0.8861.0)The dpm server backs up multiple machines but only the exchange server gives an error about the version.All agents were similtaniously updated and servers rebooted afterwards.Firewall on the exchange server is turned off.Network on the exchange server is teamed and the server is connected to a SAN error details:Protection agent version:2.0.8861.0Error:Data Protection Manager Error ID: 296The protection agent is incompatible with the version of DPM that is installed on this computer. All subsequent protection and recovery tasks will fail on this computer until you update the protection agent.Recommended action:1) Update the protection agent to a version compatible with the DPM server. From the DPM Administrator Console, open the Agents tab in the Management task area. Select the computer on which the protection agent is installed. Click Update from the Actions pane.2) If a firewall is enabled on the computer, run DPMAgentInstaller [DPM Server Name] on protected computer. From DPM Management Shell, run the AttachProductServer.ps1 commandlet on DPM server to update the DPM configuration.Did anyone experience the same issues with thedpm agentupdate?

    DB:2.74:Dpm Agent On Win2k8 + Exchange 2007 - Error Id 296 Agent Is Incompatible With Dpm Server Version 7m

    Hello,This Windows Backup forum is intended for questions and discussions regarding the default backup features included in Windows Vista, Windows Server 2008 and beyond. For all other queries, the following forums/newsgroups should be able to provide better support. Questions regarding XP/W2k3:File Services and Storage Forum: http://social.technet.microsoft.com/Forums/en/winserverfiles/threadsQuestions regarding Data Protection Manager (DPM):DPM newsgroup: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.dataprotectionmanager
    Thanks,
    Bikash Agrawala [MSFT]
    --------------------------------------------------------------------------------- This posting is provided AS IS with no warranties, and confers no rights

  • RELEVANCY SCORE 2.74

    DB:2.74:Agent Communication Error 0x8099090e jp


    Hi ,
    I have problem with my DPM environment
    Yesterday everything was working fine and backup were passing without problems.
    Today every agent status is in error state
    The error message :
    Protection agent version: 4.1.3313.0
    Error: Data Protection Manager Error ID: 316
    The protection agent operation on MP-BL-02.DOMAIN.COM failed because the service did not respond.
    Detailed error code: Internal error code: 0x8099090E
    Recommended action: If you recently installed a protection agent on MP-BL-02.DOMAIN.COM, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. Otherwise, troubleshoot the problem as follows:
    1) Check the recent records from the DPMRA source in the Application Event Log on MP-BL-02.DOMAIN.COM to find out why the agent failed to respond.
    2) Verify that the DPM server is remotely accessible from MP-BL-02.DOMAIN.COM.
    3) If a firewall is enabled on the DPM server, verify that it is not blocking requests from MP-BL-02.DOMAIN.COM.
    4) If MP-BL-02.DOMAIN.COM is a workgroup computer configured to use NETBIOS, ensure that the NETBIOS name of the DPM server is accessible from MP-BL-02.DOMAIN.COM. Otherwise verify that the DNS name is remotely accessible.
    5) If MP-BL-02.DOMAIN.COM is a workgroup server, ensure that the DPM server has an IPSEC exception to allow communication from workgroup servers.
    6) If MP-BL-02.DOMAIN.COM is a workgroup server the password for the DPM user accounts could have been changed or may have expired. To resolve this error, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server.
    7) Restart the DPM Protection Agent service on MP-BL-02.DOMAIN.COM. If the service fails to start, reinstall the DPM protection agent.
    8) If MP-BL-02.DOMAIN.COM is configured using certificates, ensure that the DPM CPWrapper service is running on DPM Server and MP-BL-02.DOMAIN.COM. Also ensure that certificates used by both the computers are valid.

    2839894
    DCOMtest and WBEMtestpassed without errors.
    Ping works fine , TCP 135 and RPC ports are working.
    I tried to apply Rollup Update 2 but the problem still persist.
    Tried to reinstall manual or automatic the DPM Agent but still receive the same error.
    I don't have any ideas :(

    I'm using DPM 2012 SP1 Rollup Update 2 on Windows 2008 R2 SP1 box

    DB:2.74:Agent Communication Error 0x8099090e jp

    Yip, GPO can cause havoc with DPM agents. I have my DPM server completed isolated from GPO's and have set the local security settings as you have.

  • RELEVANCY SCORE 2.73

    DB:2.73:Data Protection Manager Error Id: 296 x9


    I get the message below after installing System Center Data Protection Manager 2007 QFE Rollup.
    One of my dpm kilinets won't work. I have tried to install it manually. I have removed all clients from the computer and reinstalled the latest one (2.0.8864) and still it say Needs updating and the message below.
    What are the steps/actions I can do to investigate this further?
    Cheers!
    /H
    ==== Error Message ===========
    Protection agent version:2.0.8864.0
    Error:Data Protection Manager Error ID: 296
    The protection agent is incompatible with the version of DPM that is installed on this computer. All subsequent protection and recovery tasks will fail on this computer until you update the protection agent.
    Recommended action:1) Update the protection agent to a version compatible with the DPM server. From the DPM Administrator Console, open the Agents tab in the Management task area. Select the computer on which the protection agent is installed. Click
    Update from the Actions pane.
    2) If a firewall is enabled on the computer, run DPMAgentInstaller [DPM Server Name] on protected computer. From DPM Management Shell, run the AttachProductServer.ps1 commandlet on DPM server to update the DPM configuration.

    DB:2.73:Data Protection Manager Error Id: 296 x9

    Hi
    When getting this error it says that there is a version missmatch. What version do you have installed on your DPM server?
    BR
    /Robert
    http://robertanddpm.blogspot.com/Check out my DPM blog http://robertanddpm.blogspot.com

  • RELEVANCY SCORE 2.72

    DB:2.72:Dpm 2010 - Dpm Agent Kommunikationsfehler ax


    Hallo zusammen,
    wir haben ein Problem mit einem DPM Server 2010. Der DPM luft unterWindows Server2008 SP2 und soll einen SBS 2008 Standard und einen Server 2008 R2 SP1 sichern.
    Die Agenten wurden manuell fehlerfrei installiert. Jedoch melden die beiden zu Agenten softwar nachdem starten:
    Protokollname: Application
    Quelle: DPMRA
    Datum: 15.12.2011 18:20:30
    Ereignis-ID: 84
    Aufgabenkategorie:Keine
    Ebene: Fehler
    Schlsselwrter:Klassisch
    Benutzer: SYSTEM
    Computer: SERVER01
    Beschreibung:
    A DPM agent failed to communicate with the DPM service on Server02 because access is denied. Make sure that Server02 has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005, full name: Server02).
    Der DPM Server meldet:
    Protokollname: DPM Alerts
    Quelle: DPM-EM
    Datum: 15.12.2011 18:26:00
    Ereignis-ID: 3115
    Aufgabenkategorie:Keine
    Ebene: Warnung
    Schlsselwrter:Klassisch
    Benutzer: Nicht zutreffend
    Computer: Server02
    Beschreibung:
    Synchronization jobs for D:\ on Server01 have failed. (ID: 3115)
    DPM failed to communicate with the protection agent on Server01 because the agent is not responding. (ID: 43)
    Protokollname: DPM Alerts
    Quelle: DPM-EM
    Datum: 15.12.2011 18:26:00
    Ereignis-ID: 3114
    Aufgabenkategorie:Keine
    Ebene: Fehler
    Schlsselwrter:Klassisch
    Benutzer: Nicht zutreffend
    Computer: Server02
    Beschreibung:
    Creation of recovery points for D:\ on Server01 have failed. The last recovery point creation failed for the following reason: (ID: 3114)
    Kann hier jemand weiterhelfen? Firewalls hatte ich schon deaktiviertzum Test, hat nichts gebracht.

    Ein nochmaliges setDPMServer.exe wurde zwar erfolgrecih quittiert, aber brachte ebenfalls nichts...
    Vielen Dank
    Fabian

    DB:2.72:Dpm 2010 - Dpm Agent Kommunikationsfehler ax

    Habe noch weiter recherchiert und nochmal die DCOM Rechte auf dem zu sichernden Server kontrolliert:
    Verify COM permissions on the server.
    Verify that the DCOM configuration settings are set as follows:
    COM Security Default Access Permissions
    Local Access and Remote Access permitted to Self
    Local Access permitted to System
    COM Security Machine Access Restriction (Security Limits)
    Local and Remote Access permitted to NT AUTHORITY\ANONYMOUS LOGON
    Local and Remote Access permitted to BUILTIN\Distributed COM Users
    Local and Remote Access permitted to \Everyone

    COM Security Default Launch Permissions
    Launch permitted to NT AUTHORITY\SYSTEM
    Launch permitted to NT AUTHORITY\INTERACTIVE
    Launch permitted to BUILTIN\Administrators

    COM Security Machine Launch Restriction (Security Limits)
    Local Launch and Activate permitted to \Everyone
    Local and Remote Launch, Local and Remote Activate permitted to BUILTIN\Administrators
    Local and Remote Launch, Local and Remote Activate permitted to BUILTIN\Distributed COM Users
    Quelle:
    http://technet.microsoft.com/en-us/library/bb808878.aspx
    Auerdem die ACL Rechte wie hier beschrieben:
    http://robertanddpm.blogspot.com/2010/08/dpm-ra-rights.html
    Soweit alles ok. Sind das die vollstndigen Rechte, oder wurde dabei etwas vergessen?
    Wenn ich testweise auf einem Client PC (mitglied der Domne) den Agenten installiere, gibt es genau den gleichen Fehler auf dem Client. Der FEhler ist also unabhngig davon ob es ein Domnencontroller ist oder nicht. Irgendetwas muss also
    generell verbockt sein, nur was?
    Vielleicht hat ja jemand noch ein Hinweis, wre ein schnes Weihnachtsgeschenk :)
    Vielen Dank und vorweihnachtliche Gre
    Fabian

  • RELEVANCY SCORE 2.72

    DB:2.72:Dpm Protection Agent Communication Error ck


    We get the following error sporadically, and it seems to always deal with an Exchange Server service stealing the DPMRA port. Is there any way to get this to stop. We have to put the mailbox server in 2010 into DAG maintenance and restart services. This
    is not optimal. The below error is what we receive. Seems to be the Microsoft Exchange Replication Service:
    DPM failed to communicate with servername because of a communication error with the protection agent. (ID 53 Details: Server execution failed (0x80080005))
    We run DPM 2012
    Thanks

    DB:2.72:Dpm Protection Agent Communication Error ck

    Hi,
    you can tell DPM to use a different port on that exchange server:
    http://support2.microsoft.com/default.aspx?scid=kb;EN-US;947682
    Cheers
    Chaib

  • RELEVANCY SCORE 2.71

    DB:2.71:Dpm 2010 Agent Problem js


    Hi,

    We have a problem with our DPM 2010.My problem is ;
    I uninstalled old DPM agent on SQL Server Server,then I installed new DPM Agent,But,that's gives me error.
    Also,I installed as manuel,again it is gives the error.
    Here is my error message.

    The protection agent operation failed because it could not access the protection agent on makinaadi.domain.com.tr. makinaadi.domain.com.tr may be running DPM, or the DPM protection agent may have been installed by another DPM server. (ID 302 Details: )

    http://i1102.hizliresim.com/2011/2/3/1196.jpg

    Thanks in advance,

    Cheers,

    DB:2.71:Dpm 2010 Agent Problem js

    Marking thread as answered as the customer didn't revert back for a long time.Regards, Deepan [This posting is provided AS IS with no warranties, and confers no rights.] [P.S. If the post answers your question or guides you about what you're looking for, please mark it as answered.]

  • RELEVANCY SCORE 2.71

    DB:2.71:Dpm 2010 Agent Stopped Working On Exchange 2010 Server zc


    Hello,
    I’ve started getting the following error message on my DPM 2010 server when it tries to create a Recovery Point on my Exchange 2010 server:
    DPM failed to communicate with the protection agent on Exchange 2010 Server because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
    When I go into the Management Agents tab on the DPM management console and try to ‘Refresh Information’ for the Exchange 2010 server I get the following error:
    Data Protection Manager Error ID: 316
    The protection agent operation on Exchange 2010 Server failed because the service did not respond.
    I’ve successfully run the following tests on both my DPM and Exchange servers:
    Basic connectivity by using ping.
    Next tested SMB (file sharing). net view\\protectedserver
    name
    Next tested RPCand connectivity to Service Control Manager (SCM). This displays a list of services on the remote
    server when successful. Sc\\protectedserver
    name query
    Lastly tested WMI/DCOM. When successful this command lists some basic information about the remote server.
    Wmic /node:protected server name OS list brief
    I tried to manually restart the DPMRA service on the Exchange server but it timed out when trying to stop the service.

    The Exchange Server Application Event Log is full of Event ID 7034 ‘The DPMRA service terminated unexpectedly. It has done this X time(s).’ errors.

    I notice in the Application Event Log on the Exchange server that I got the following DCOM error just before I got the Event 7034 Error for the first time:
    Event ID: 10010 Source: Microsoft-Windows-DistributedCOM Description: DCOM got error 2148007941 from the computer Exchange Server when attempting to activate the server: {DA6AA17A-D61C-4E9C-8CEA-DB25DEA52A95}
    Can anyone provide any help or advice on what may have stopped the DPM Agent working on this one server and how to fix it? All my other protected servers are backing up as normal. Nothing has changed on the Exchange server.
    If reinstalling the DPM agent on the Exchange server is the next best thing to try, what is the best process for doing this? Should I manually uninstall it from Add/Remove programs on the Exchange server and then try to install it from the DPM management
    console? Or, should I just try to ‘install’ it from the DPM management console without uninstalling it first?
    What effect will this have on the Exchange Protection Groups and the pre-existing backups of the Exchange server?
    Thanks in advance for any help,
    Ros

    DB:2.71:Dpm 2010 Agent Stopped Working On Exchange 2010 Server zc

    A reboot of the Exchange server seems to have resolved the issue.
    Ros

  • RELEVANCY SCORE 2.70

    DB:2.70:How To Install Data Protection Manager 2010 In Resource Forest Topology. xj


    Hi All,
    I have Installed DPM 2010 In Resource Forest Topology, When I Install DPM Agent in User Domain, Its Giving Below Error, Please Help me..
    Protection agent version:3.0.7696.0
    Error:Data Protection Manager Error ID: 300
    The protection agent operation failed because it could not communicate with Client.domain.com Detailed error code:The RPC server is unavailable (0x800706BA)
    Recommended action:Do the following to troubleshoot this issue:
    1) Verify thatClient.domain.com is online and remotely accessible from the DPM server.
    2) If a firewall is enabled on Client.domain.com, verify that it is not blocking requests from the DPM server.
    3) Verify that Internet Protocol Security (IPsec) is configured on both the DPM server and the protected computer. If IPsec is only configured for one computer, turn off IPsec.
    Regards
    Ganga

    DB:2.70:How To Install Data Protection Manager 2010 In Resource Forest Topology. xj

    Hi Mark,
    Yes, I Tryed Automated and Manual Agent Installation. Here I got the soluction, i took below steps.
    1. Configure Firewall Ports- TCP135 Dynamic, 5618,5619.
    2. Attach server manually using by attach dpm command.
    3. Wait for 1 hour to replicate the agent accroses the sites.
    The agent reported to dpm server seccessfully.
    Regards
    Ganga

  • RELEVANCY SCORE 2.69

    DB:2.69:Dpm 2010 Error 270 Communicating With Protection Agent 88


    Hi all
    Getting the below error on DPM2010 when installing an agent to a remote computer:

    Protection agent version: 3.0.7696.0
    Error: Data Protection Manager Error ID: 270
    The agent operation failed on WLGEXCH1.mpia.govt.nz because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled
    on the protected computer.
    If WLGEXCH1.mpia.govt.nz is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    Recommended action: Check the following to troubleshoot this issue:
    1) If the agent is not installed on WLGEXCH1.mpia.govt.nz, run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
    2) To attach the computer correctly to this DPM server, run the SetDpmServer tool on the protected computer.
    3) If the computer is protected by another DPM server, or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management
    task area.
    4) If WLGEXCH1.mpia.govt.nz is a workgroup server, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
    5) If the DPM server and the protected computer are not in the same domain, ensure that there is a two-way trust setup between the two domains.
    If the computer is protected by another DPM server, or if the protection agent has been uninstalled, you can remove the record of the computer from this DPM server.
    Remove the record of the computer from this DPM server.
    I have tried every suggestion available to rectify this, including checking DCOM errors, manual installs, attaching via PS, turning off firewalls. There has been an agent on the remote computer when DPM 2007 but this was removed completely some time ago.
    The remote computer is running exchange on Server 2008, which is on a VMWare VM.

    DB:2.69:Dpm 2010 Error 270 Communicating With Protection Agent 88

    I think you will find more help in DPM forums
    http://social.technet.microsoft.com/Forums/en/dataprotectionmanager/threadsMohamed Fawzi | http://fawzi.wordpress.com

  • RELEVANCY SCORE 2.69

    DB:2.69:Bare Metal Backup Fails With Error 0x809909b0 s9


    Hi,

    I'm having a problem with creating a bare metal backup with DPM 2010 of another DPM server. The windows server backup features on the protected DPM server reports that the backup was succesful, but the backup fails nevertheless. The DPM server reports The
    protection agent on dpmserver was unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0).
    Marcus

    DB:2.69:Bare Metal Backup Fails With Error 0x809909b0 s9

    I opened a case with PSS and it was a failure on the protected server causing a crash. Was logged as a bug.

  • RELEVANCY SCORE 2.69

    DB:2.69:Dpm Failed To Communicate With The Protection Agent On Dpm 2010 Server Because The Agent Is Not Responding. (Id 43 Details: Internal Error Code: 0x8099090e) p1


    Hi everyone,
    Backup jobs for protected members are intermittently failing with the following error on the DPM server:
    DPM failed to communicate with the protection agent on DPM 2010 SERVER because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
    Why does the DPM server failing to see it's own DPM agent cause the backup job for another server to fail? One day a backup will work fine, the next it may fail; and the next back to normal again...
    The following error is recorded in the Service Control Manager event log on the DPM server just prior to the above error:
    A timeout was reached (30000 milliseconds) while waiting for the DPMRA service to connect.
    Thank you.
    With regards,
    Rob

    DB:2.69:Dpm Failed To Communicate With The Protection Agent On Dpm 2010 Server Because The Agent Is Not Responding. (Id 43 Details: Internal Error Code: 0x8099090e) p1

    My two cents.
    I had the same problem, and in my case the problem was something wrong on a DNS.
    I found out because the ping from the client to the DPM Server was working only with Host name, but when trying to the FQDN it wasn't responding.
    Fixing the DNS problem now everything is working fine.
    Regards
    Claudio

  • RELEVANCY SCORE 2.68

    DB:2.68:The Protection Agent Operation Failed Because The Service Did Not Respond (Id 316 Details: Internal Error Code: 0x8099090e) d7


    Hello
    We're running DPM 2010 on a windows 2008 r2 standard server. Two of our protected servers are running windows 2008
    r2 standard with Exchange 2010 and ForeFront Protection for Exchange Server 2010.
    We already had a similiar problem some time ago, which we solved by installing the rollups mentioned in this
    thread:
    http://social.technet.microsoft.com/Forums/en-US/dpmsetup/thread/1fd93fd4-2a29-4cc0-984b-fcae6dce509f

    Now the dpm agent on the exchange servers begins to loose the connection again. But this time there is another
    error information in the dpm console:
    The DPM protection agent on exc-i1exch-012.bzi.exch could not be contacted. Subsequent protection activities for
    this computer may fail if the connection is not established. The attempted contact failed for the following reason:
    (ID 3122)
    The protection agent operation on exc-i1exch-012.bzi.exch failed because the service did not respond. (ID 316
    Details: Internal error code: 0x8099090E)

    Restarting the dpmra-Service doesn't help. Rebooting the protected server solves the problem for a while. Both the
    system and the application log of the protected Server aren't showing any entries of the DPMRA-Source.
    One of the two exchange-Servers is in a trusted domain.The agent password is not expired and we set the option
    Passowrd never expires in the local user management. The other exchange-server is in the same domain as the dpm-
    server and I mean it shows the same manner from time to time.
    The windows firewall is turned off on all servers.
    I can still connect by rdp to the servers.
    I can nslookup and ping the dpm-server from the exchange server and vice versa.
    thanks for your help.
    kind regards from switzerland
    Andreas Beyeler

    DB:2.68:The Protection Agent Operation Failed Because The Service Did Not Respond (Id 316 Details: Internal Error Code: 0x8099090e) d7


    Some good news:
    We opened a case with microsoft. They got us to track a lot of logs with poolsnap and the performance monitor.
    The result: We had to increase the memory. We increased the memory with 2 GB additonal memory on our echange-servers. Since more than one week it's working without problems.
    Echange seems to need a lot of memory. On our production server there are now used 6,5 of 8 GB Ram and 1,7 GB Cached. And we have only around 200 Mailboxes.

    Was the increase in memory the final solution to your issue?

  • RELEVANCY SCORE 2.68

    DB:2.68:Dpm 2010 Error 0x80070005 Adding Domain Controller From Untrusted Domain cj


    I have a domain controller, serverA,in a different domain that trusts my domain, but I don't trust it's domain. I installed the agent successfully and was able to add it to the DPM console, but am seeing a agent error. It's a very similar error to
    this:
    http://social.technet.microsoft.com/Forums/en-US/dpmworkgroupbackup/thread/93877d20-b1a9-4637-ae03-59dcc31443f0
    Except I do not have any child domains in serverA's domain. The following error is logged on the DPM server:
    Protection agent version:3.0.7696.0
    Error:Data Protection Manager Error ID: 316
    The protection agent operation on serverA failed because the service did not respond.
    Detailed error code:Internal error code: 0x8099090E
    The DPMRA error log on serverA shows this:
    1CBC164008/1717:30:09.29404cmdproc.cpp(2017)[00BD3BB8]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGFailed: Hr: = [0x80070005] : F: lVal : hr
    1CBC164008/1717:30:09.29404cmdproc.cpp(1804)[00BD3BB8]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGAttempted CreateInstance failed (fUseSpnWithRealm=false). Now retrying with SPNWithRealm
    1CBC164008/1717:30:09.35603machinename.cpp(26)[0276F880]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGFailed: Hr: = [0x80070005] : DsRoleGetPrimaryDomainInformation failed for:[DPM07]
    1CBC164008/1717:30:09.37203machinename.cpp(86)[0276F880]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGFailed: Hr: = [0x80070005] : F: lVal : QueryAndSetDomainName()
    1CBC164008/1717:30:09.37203machinename.cpp(167)[0276F880]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGFailed: Hr: = [0x80070005] : F: lVal : GetDomainName(ssDomainName)
    1CBC164008/1717:30:09.37204cmdproc.cpp(1889)[00BD3BB8]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGFailed: Hr: = [0x80070005] : F: lVal : targetMachineName.GetHostSpn(spn, true)
    1CBC164008/1717:30:09.37204cmdproc.cpp(1816)[00BD3BB8]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGFailed: Hr: = [0x80070005] : C: lVal : hr
    1CBC164008/1717:30:09.37204cmdproc.cpp(2242)[00BD3BB8]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGFailed: Hr: = [0x80070005] : F: lVal : CreateInstance( strCmdTarget, clsidTarget, hrDLS, (IUnknown **)pAgentCommand,
    (pCommand-GetSenderToken() == 0), pCommand-IsNonDomainAgent(), fIsNonADMachine, cmdTargetIP )
    1CBC164008/1717:30:09.37204cmdproc.cpp(2482)[00BD3BB8]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGCCommandProcessor::SendOutboundCommand this:[00BD3BB8], ServerName: DPM07
    1CBC164008/1717:30:09.37204cmdproc.cpp(2579)[00BD3BB8]46C5F2B7-304F-4323-9154-6D4729BF34DDWARNINGLogging event for error: 257, detailed: 0x80070005
    And logs this error to EV:
    Event Type:Error
    Event Source:DPMRA
    Event Category:None
    Event ID:84
    Date:8/17/2010
    Time:10:56:22 AM
    User:NT AUTHORITY\SYSTEM
    Computer:ServerA
    Description:
    A DPM agent failed to communicate with the DPM service on DPM07 because access is denied. Make sure that DPM07 has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005, full name: DPM07).
    I removed everything and ensured I followed these steps exactly:
    http://technet.microsoft.com/en-us/library/ff634193.aspx
    Still the same error. I used the following command line to configure serverA:
    SetDpmServer -dpmservername DPM07.orcsweb.com -isNonDomainServer -userName DPMAgent
    I added serverA to DPM07 via the DPM GUI as a non-trusted server. It created a domain user appropriately on serverA, and that user is in both the DPMRADCOMTrustedMachines and DPMRADmTrustedMachines groups. I tried adding the DPM07 computer account
    to those groups as well as specifically granting theDPM07 computer access launch and access permissions to the DPMRA DCOM object in Component Services - neither worked. The firewall service is not running on serverA but is on DPM07.For testing,
    I disabled it on DPM07 but saw the same results. Nohardware firewall in place here.
    Any other pointers?Jeff Graves, ORCS Web, Inc.

    DB:2.68:Dpm 2010 Error 0x80070005 Adding Domain Controller From Untrusted Domain cj

    Yep, I'm having this same issue.
    Domain Trust in place (one-way). The remote domain has six servers. Three work, three don't. The three which don't are all domain controllers (2003).
    Tried everything. Re-installed agents, run the setdpm command, done the PS command on the DPM server. I have always used the FQDN rather than anything NetBIOS.
    Checked local accounts, DCOM settings etc etc. Nothing is working!!!! Grrrrr

  • RELEVANCY SCORE 2.68

    DB:2.68:Rebuilt Secondary Dpm 2010 Server, Now Get Dcom Errors On Clients dx


    I had a hard crash of the secondary server and had to completely rebuild it (same hardware, new hard drives). The data disk array was untouched. Server has the same name as it did originally and was rejoined to the domain without deleting orresettingthe
    computer account in AD.
    When I started up DPM 2010 again on the secondary server, it sees the primary server and status is OK. It sees all the protection groups and recovery points. I can run synchronization and backup jobs, but when I try to modify space allocation I get an error
    33 stating that it couldn't communicate with the agent.
    DPM failed to communicate with the protection agent on SECONDARY DPM 2010 SERVER because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
    On the client (server being backed up) I see a DPMRA event 84:
    A DPM agent failed to communicate with the DPM service on dpmsecondary.domain because access is denied. Make sure that dpmsecondary.domain has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005, full name:
    dpmsecondary.domain).
    Ping to the short name and fqdn works from one machine to the other. I tried adding the dpm server as a local administrator on the client and that didn't work either.
    How can I get them talking again?

  • RELEVANCY SCORE 2.68

    DB:2.68:Dpm Agent Communication Error 3j


    Hi,
    I have a DPM2007 server installed on Windows Server 2008 Standard which is backing up a file server installed on Windows Server 2003 standard. While running a consistency check, I got the following eror:
    DPM failed to communicate with the protection agent on NMGWW104.corporateroot.net because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
    I checked the records from DPMRA source in the file Server and saw the following message:
    A DPM agent failed to communicate with the DPM service onserver because access is denied. Make sure thatserver has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005, full name:
    server).
    I followed the article
    http://technet.microsoft.com/en-us/library/bb795716.aspx to correct the DCOM launch and access permissions and saw that the agent is a part of the DCOM Users.
    I went to Administrative Tools - Component Services - My Computer Properties - COM Security and checked access permission limits where DCOM Users are given both Lcal Access and Remote Access. I checked the Launch and Activate permission limits
    where DCOM Users are given Local Launch, Remote Launch, Local Activation and Remote Activation.

    The DPM Server is accessible from the agent. I tried restarting the DPMRA service on the agent also but that did not help. After this I ran a Sync Job again, but now it says 'unable to configure protection'.
    Please help.

    Thanks
    Pavit

    DB:2.68:Dpm Agent Communication Error 3j

    Hi Community,

    Seems like there was a problem while communicating with the DC. The DPM error was often accompanied by a communication error ID:1053. So I checked the DNS entries and found that the two entries present there were wrong. Backup is running fine after correcting
    those entries.

    Pavit

  • RELEVANCY SCORE 2.67

    DB:2.67:Dpm Agent Communication Error xm


    Hi,
    I have a DPM 2007 server which protects a file server. The DPM server says Agentnot reachable. The detailed error is:
    The protection agent operation on xxx.corporateroot.net failed because the service did not respond. (ID 316 Details: Internal error code: 0x8099090E)
    The error message while creating recovery point for all drives :
    DPM failed to communicate with the protection agent on xxx.corporateroot.net because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
    I tried to ping the DPM server from the file server, it wouldn't ping the FQDN of the DPM server but it would ping the DPM server IP address. I added an entry in hosts file and FQDN was also pingable, but still I get the same error.
    I checked the file server and found two errors occuring almost simultaneously 83 and 1053 :
    Event Type:Error
    Event Source:DPMRA
    Event Category:None
    Event ID:83
    Date:4-6-2012
    Time:13:04:08
    User:NT AUTHORITY\SYSTEM
    Computer:xxx
    Description:
    A DPM agent failed to communicate with the DPM service on dpm.corporateroot.net because the host is unreachable. Make sure that dpm.corporateroot.net is online and remotely accessible from the computer running the DPM agent. If a firewall is enabled on dpm.corporateroot.net,
    make sure that it is not blocking requests from the computer running the DPM agent (Error code: 0x800706ba, full name: dpm.corporateroot.net).
    Event Type:Error
    Event Source:Userenv
    Event Category:None
    Event ID:1053
    Date:4-6-2012
    Time:13:14:27
    User:NT AUTHORITY\SYSTEM
    Computer:xxx
    Description:
    Windows cannot determine the user or computer name. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.
    The firewall is not blocking any communication from both sides. Restarting the agent also did not help.
    Please help.
    Thanks
    Pavit

    DB:2.67:Dpm Agent Communication Error xm

    Hi Community,
    Someone had changed the DC's IP address for this file server location. Hence the error 1053 I suppose, which led to communication error. Changing the DNS entry in file server fixed the issue.
    Thanks
    Pavit

  • RELEVANCY SCORE 2.67

    DB:2.67:Get Error Id 370 When Installing Dpm Agent 1j


    I have been protecting a Win2k8 server for the past few months. This server runs some accounting software. The software started having problems and one of the accounting software techs suggestion to a member of my IT staff that he reload Windows. No formatting of the drive was involved. This was done without consideration for DPM. The agent was never uninstalled prior to reloading the OS. Once the server came back online, I tried to reinstall the agent to no avail. I have tried installing manually and via the DPM Management interface. In both cases I get Error ID 370. I have checked the registry and can find nothing in regards to DPM. Any insight to this issue would be much appreciated. Thanks, Kaiser

    DB:2.67:Get Error Id 370 When Installing Dpm Agent 1j

    This Windows Backup forum is intended for questions and discussions regarding the default backup features included in Windows Vista, Windows Server 2008 and beyond. For all other queries, the following forums/newsgroups should be able to provide better support. Questions regarding Data Protection Manager (DPM):DPM newsgroup: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.dataprotectionmanagerThanks,Sandeep [MSFT]This posting is provided AS IS with no warranties, and confers no rights

  • RELEVANCY SCORE 2.67

    DB:2.67:Creation Of Online Recovery Points Fail Using Dpm fc


    Hi

    I have installed DPM onto an Azure IaaS VM (2012 R2)
    I am using DPM to backup up a local folder on the DPM server (eventually I want this local folder to be a share onto which I want to move native SQL backups/transaction logs).
    The Online backups fail with error:
    Creation of online recovery points for F:\XX on server.mydomain.com have failed. The last online recovery point creation failed for the following reason: (ID: 3188)
    Windows Azure Backup Agent was unable to create a snapshot of the selected volume. (ID: 100034)
    Notes:
    1. I can backup other folders and DB's from remote machines successfully including online backups
    2. Backing up the local folder on the DPM server works to the local DPM disk (just not to the Azure Recovery service).
    Any ideas?

    DB:2.67:Creation Of Online Recovery Points Fail Using Dpm fc

    I'm marking this post as answer and archiving this thread. If you still have any queries please unmark as answer or create a new post.
    Regards,
    Sadiqh Ahmed

  • RELEVANCY SCORE 2.66

    DB:2.66:Dpm 2010 Error 270 Communicating With Protection Agent fm



    Hi all
    Getting the below error on DPM2010 when installing an agent to a remote computer:
    Protection agent version:
    3.0.7696.0
    Error:
    Data Protection Manager Error ID: 270
    The agent operation failed on WLGEXCH1.mpia.govt.nz because
    DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    If WLGEXCH1.mpia.govt.nz is a workgroup server, the password
    for the DPM user account could have been changed or may have expired.
    Recommended action:
    Check the following to troubleshoot this issue:
    1) If the agent is not installed on WLGEXCH1.mpia.govt.nz,
    run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
    2) To attach the computer correctly to this DPM server,
    run the SetDpmServer tool on the protected computer.
    3) If the computer is protected by another DPM server,
    or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management task area.
    4) If WLGEXCH1.mpia.govt.nz is a workgroup server, run
    SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
    5) If the DPM server and the protected computer are not
    in the same domain, ensure that there is a two-way trust setup between the two domains.
    If the computer is protected by another DPM server, or
    if the protection agent has been uninstalled, you can remove the record of the computer from this DPM server.
    Remove the record of the computer from this DPM server.

    I have tried every suggestion available to rectify this, including checking DCOM errors, manual installs, attaching via PS, turning off firewalls. There has been an agent on the remote computer when DPM 2007 but this was removed completely some time ago. The
    remote computer is running exchange on Server 2008, which is on a VMWare VM. I have also tested on a workstation and the protection agent installs fine.

    DB:2.66:Dpm 2010 Error 270 Communicating With Protection Agent fm

    Im now building a new Server 2008 R2 SP1 platform so I can add the protection agent and testbefore
    setting up a new Exchange 2010 SP1 server. Let's hope this works...
    I should also point out that these servers are vmware guests in an esxi host..

  • RELEVANCY SCORE 2.66

    DB:2.66:Dpm Agent Giving Error 0x8099090e ff


    Hi,
    I am using Windows Server 2008 R2 for DPM 2010 Server and PS(Protected Server). On the DPM Console, one of the server's status is not OK. with error as below. The PS is not a workgroup PS. The status of the PS seems to change from OK to Error for several
    times a day. Please help:

    ---------------------------------------------------------------------------
    Protection agent version: 3.0.7696.0

    Error: Data Protection Manager Error ID: 316
    The protection agent operation on PS(Protected Server) failed because the service did not respond.

    Detailed error code: Internal error code: 0x8099090E

    Recommended action: If you recently installed a protection agent on PS(Protected Server), the computer may be restarting. Wait a few minutes after
    restarting the computer for the protection agent to become available. Otherwise, troubleshoot the problem as follows:

    1) Check the recent records from the DPMRA source in the Application Event Log on PS(Protected Server) to find out why the agent failed to respond.
    2) Verify that the DPM server is remotely accessible from PS(Protected Server)
    3) If a firewall is enabled on the DPM server, verify that it is not blocking requests from EPS(Protected Server).
    4) If EDMS-STRG.IDFR.DIR is a workgroup computer configured to use NETBIOS, ensure that the NETBIOS name of the DPM server is accessible from EDMS-STRG.IDFR.DIR. Otherwise verify that the DNS name is remotely acessible.
    5) If PS(Protected Server) is a workgroup server, ensure that the DPM server has an IPSEC exception to allow communication from workgroup servers.
    6) If PS(Protected Server) is a workgroup server the password for the DPM user accounts could have been changed or may have expired. To resolve this error, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1
    on the DPM server.
    7) Restart the DPM Protection Agent service on PS(Protected Server). If the service fails to start, reinstall the DPM protection agent.
    =============================================================

    DB:2.66:Dpm Agent Giving Error 0x8099090e ff

    Hi, not sure if this helps but I found this due to local user account had password set toexpire for the DPM Agent. Also need to change this for the corrosponding local account on the DPM Server itself.

    Thanks

  • RELEVANCY SCORE 2.66

    DB:2.66:Connection To The Dpm Service Has Been Lost 1z


     
    Hello,I am getting this error message listed below everytime I try and Open Data Protection Mangager 2007 Administrative console. Connection to the DPM service has been lost.
    DPM service could be running in recovery mode, which was initiated by the DpmSync tool. If DpmSync is not running and the DPM service is still in recovery mode, then run DpmSync again.      Review the application event log for information about a possible service shutdown. Verify that the following services are not disabled:      DPM      DPM Replication Agent      SQLAgent$MS$DPM2007$      MSSQL$MS$DPM2007$      Virtual Disk Service      Volume Shadow Copy
    ID: 917
    Besides following the instructions above, I have also downloaded the (HotFix Kb946647) for this error. No glory yet.Any help on the fix for this would be greatly appreciated. Ed Hammond - System Admin

  • RELEVANCY SCORE 2.66

    DB:2.66:Having To Re-Run Update-Nondomainserverinfo.Ps1 After Dpm Server Reboot fm


    Yesterday one of our DPM servers decided it didn't want to respond to stimulous anymore, so we gave it a kick last night and all was good in the world again (I'm not sure what caused the crash but it doesn't appear to have been DPM related). Checking the
    backup status I found that a number of the protection group members were displaying Agent not reachable, and Error in agents management. (DPM Error ID 316, Internal error code 0x8099090E).
    Now all of the protected servers showing this are untrusted workgroup machines, andwhen I've seen this behaviour in the past it has been due to the password on the protected server being out of date, so I checked that, nope that was fine. On a hunch
    I re-ran :
    setdpmserver -dpmservername our dpm server -isnondomainserver -updatepassword
    and entered the password when prompted. I then re-ran update-nondomainserverinfo.ps1 on the DPM server, and sure enough the errors went away.
    Just to see if it would work I then tried just running update-nondomainserverinfo.ps1 against another one of the servers showing the error, and sure enough that one then worked as well.
    So I was wondering, does anyone know why this would be happening. Obviously it's not a major problem since I know how to resolve it if it happens again in the future, but I'd like to know why it happens in the first place. It almost seems as if the DPM server
    loses track of the protected servers details and needs reminding, yet when I check the security log on the protected server I can see that not only is the DPM server connecting to it, it is successfully authenticating using the same credentials that I've just
    had to re-enter.

    DB:2.66:Having To Re-Run Update-Nondomainserverinfo.Ps1 After Dpm Server Reboot fm

    Keith,
    Since I was aware of the issue, I always ticked the box “Password never expires” on the AGENT SIDE (the protected server).
    As I remember, that was sufficient for DPM 2010.
    Now, while using DPM 2012 SP1, I had approximately each month a problem that the agent could not be reached.
    I could solve the issue with the .\Update-NonDomainServerInfo.ps1 command.
    However, after about a month, same problem reappeared.
    After reading your solution, I saw that on the DPM side, the box “Password never expires” also has to be checked.
    Thanks!JanV

  • RELEVANCY SCORE 2.66

    DB:2.66:Dpm 2010 Error 270 9f


    I am receiving the following message on three servers I am trying to protect with DPM 2010

    Protection agent version: 3.0.7696.0
    Error: Data Protection Manager Error ID: 270
    The agent operation failed on rushcrm02.rush-enterprises.com because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected
    computer.
    If rushcrm02.rush-enterprises.com is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    Recommended action: Check the following to troubleshoot this issue:

    1) If the agent is not installed on rushcrm02.rush-enterprises.com, run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
    2) To attach the computer correctly to this DPM server, run the SetDpmServer tool on the protected computer.
    3) If the computer is protected by another DPM server, or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management
    task area.
    4) If rushcrm02.rush-enterprises.com is a workgroup server, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
    5) If the DPM server and the protected computer are not in the same domain, ensure that there is a two-way trust setup between the two domains.
    If the computer is protected by another DPM server, or if the protection agent has been uninstalled, you can remove the record of the computer from this DPM server.
    Remove the record of the computer from this DPM server.

    The servers are on the same Active Directory Domain as the DPM server and there is no firewall between them.

    I have tried running setdpmserver and attach-productionserver.ps1. It succeeds, but the error persists.

    If I try to uninstall or install an agent on these servers from the DPM console, I get an access denied error. Nothing is logged in any of the event logs on the servers I am protecting.

  • RELEVANCY SCORE 2.66

    DB:2.66:Workgroup Server Cant Communicate With Dpm Server (Dpm Server 2012, Eventid 84) 1s


    Hi.
    There are DPM Server 2010 on Windows Server 2008 r2 on Hyper-v; Workgroup Windows Server 2008 R2.
    I install dpm agent on workgroup server using SetDpmServer.exe
    I connect workgroup server in DPM management console on dpm server using install,attach, computer in workgroup or untrusted domain.
    this two steps complete successfully.
    after them I try refresh connectivity status in dpm management console, i receive error status with codes: 316 and inner error code: 0x8099090E.
    On workgroup server i got error in application event log: Source: DPMRA, EventId: 84, message: A DPM agent failed to communicate with the DPM service on DPM.ufamama.ru because access is denied. Make sure that DPM.ufamama.ru has DCOM launch and access permissions
    for the computer running the DPM agent (Error code: 0x80070005, full name: DPM.ufamama.ru).
    DPM Server and Workgroup server located in different network, connected by pptp tunnel, in network with workgroup server located another servers in same domain dpm server and work correctly. On workgroup server firewall domain profile not active, public
    and private profiles is active, but I try connect wrkgrp server with dpm server with disabled firewall, result the same.
    What ways i can use for diagnose, research and repair this communication issues?
    Thanks.
    Руслан Разбежкин

    DB:2.66:Workgroup Server Cant Communicate With Dpm Server (Dpm Server 2012, Eventid 84) 1s

    Hi,
    Have a look at this blog post for some troubleshooting options.
    http://blogs.technet.com/b/dpm/archive/2012/02/06/data-protection-manager-agent-network-troubleshooting.aspx
    My Blog | www.buchatech.com | www.dpm2010.com
    If you found this post helpful, please give it a Helpful vote. If it answered your question, remember to mark it as an Answer. This posting is provided AS IS with no warranties and confers no rights! Always test ANY suggestion
    in a test environment before implementing!

  • RELEVANCY SCORE 2.65

    DB:2.65:Cant Install Dpm Agent On Dpm Server For Secondary Protection. f8


    Hello,
    I am using DPM 2012 R2 with all updates and trying to add secondary DPM server. As required i am trying to install DPM agent on primaty DPM server. But i am getting error : Protection Agent cannot be Installed on machine where DPM is installed
    How to overcome this ?

    DB:2.65:Cant Install Dpm Agent On Dpm Server For Secondary Protection. f8

    Interesting,
    found that 2012 had new feature and it supported CBAhttp://blogs.technet.com/b/dpm/archive/2011/09/01/dpm-2012-certificate-based-protection.aspx
    well, another dissapointment in microsoft, that there is no silmple solution in DPM for disaster recovery...

  • RELEVANCY SCORE 2.65

    DB:2.65:Persistent Dpm 2010- Error Id 270 cs



    Hi guys,
    I´need your help once again..
    We have a customer with one big problem:
    *The problem apparently appeared after a power problem.. maybe a unexpected reboot.
    Here are the symptoms:

    The first problem is the DPM Console, with this kind of error:

    The services DPM and DPM Access Service, with the following message:

    We only get success when we change the username Services to all of them DPM Services, to the “domain\administrador”. With the local System Account do not start!After the services OK, we run the “DPMSync – sync” command and it works!!Once all the DPM Services running we are able to open the DPM Console, and everything seems good, until we open the Management Tab, and see these errors on the Agents:
    “Error: Data Protection Manager Error ID: 270
    The agent operation failed on server1-enterprises.local because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.

    We tried to reinstall the agents, manually and no progress;We applied all the recommendations test: DNS, AD, Firewall, IPv4 mappings, and no success!!!
    Please, anyone have a light to solve this problem???
    Thanks,
    Cezar.

    DB:2.65:Persistent Dpm 2010- Error Id 270 cs

    Hi
    All dpm services are set to local system. Try removing the GPO's applied to the box and then check again. I had a similar problem and once i created a new OU with no GPO's, placed the box in that container and rebooted, voila, all good.
    Any AV running on the DPM box?
    Hope it helps.

  • RELEVANCY SCORE 2.64

    DB:2.64:Memeber Server In A Domain Connected With External Trust. The Agent Operation Failed, Dpm Could Not Communicate With The Dpm Agent. Error Id 270 pa


    I manually installed the agent on a member server in a domain (domainB) that has an external trust with the domain the DPM 2010 server, mydpmserver.domainA.int, is in.
    I pointed the agent on myprotectedserver with setdpmserver -dpmservername mydpmserver.domainA.int
    Isuccessfullyran attach-productionserver.ps1 in DPM Management Shell.
    When I click refresh in DPM 2010 Administrator Console/Management/Agents I get error id: 270
    The agent operation failed on myprotectedserver.domainB.int because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    If myprotectedserver.domainB.int is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    I can pingmyprotectedserver.domainB.int frommydpmserver.domainA.int
    DPM 2010 backup of the domain_controller.domainB.int works fine.
    The application log onmyprotectedserver.domainB.int does not show any DPMRA related event logged.
    The firewall onmyprotectedserver is off.
    Computers in domainA and domainB use their own networks connected through a router.

    from mydpmserver
    net view \\myprotectedserver.domainB.int /all - successfull
    sc \\myprotectedserver.domainB.int query OpenSCManager FAILED 5, Access is denied
    wmic /node:myprotectedserver.domainB.int OS list brief Error 0x80070005, Access is denied

    from domaincontroller.domainB.int:
    sc \\myprotectedserver.domainB.int query successfull
    wmic /node:myprotectedserver.domainB.int OS list successfull

    Any suggestions on how can I fix this?

  • RELEVANCY SCORE 2.64

    DB:2.64:Dpm Online Protection Fails 38


    Online Backup to Azure started failing with this error: Online recovery point creation job for XXXX have failed 1 times. (ID 3188) Operation failed. (ID 120002).
    Backup has only completed the first time it ran. 2. time this error?
    Certificates and connection to Azure seems ok. Ive removed/reinstalled the agent

    Dpm 2012 SP1 with Hotfix rollup 7.
    Server OS = Windows Server 2008 R2 Std. w Sp1
    Suggestions?

    DB:2.64:Dpm Online Protection Fails 38

    Turned out that the problem was the sector size on the disk where the temporary files were stored. The diskhadsector sizes of4096 bytes which isn't supported for the VHD files that created during backup. I've replaced the disk with a drive
    with 512-byte sectors and now it works.
    Many thanks to Microsoft for analyzing the logs.

  • RELEVANCY SCORE 2.64

    DB:2.64:Dpm 2010 Fresh Install - Sql Agent 3s


    Fresh install of DPM on 2008 R2 fully patched.
    Agents installed on SQL servers cleanly have not yet been rebooted. (production environment I will reboot tonight.)
    Issue is when creating SQL protection Group I can add the correct SQL instances however when initially browsing the server with the SQL agent installed I receive the following error:
    DPM is unable to enumerate \\SQL-FQDN\MSSQLSERVER on computer FQDN ID 3055 Please ensure that FQDN is accesible to protection agent.
    The SQL servers in question were rebooted last night when I removed the DPM 2007 agent that was there.
    What is the reason for the error? I was under the impression that the DPM 2010 agent no longer required reboot. Or is this a different issue?

    DB:2.64:Dpm 2010 Fresh Install - Sql Agent 3s

    I got the same error, VSS is running, what else I can try?
    DPM is unable to enumerate

    \\vilfblmssqlp902.speech.selfhost.corp.microsoft.com\MSSQLSERVER\ on computer vilfblmssqlp902.speech.selfhost.corp.microsoft.com. (ID: 3055)
    Please ensure that

    \\vilfblmssqlp902.speech.selfhost.corp.microsoft.com\MSSQLSERVER\ is accessible to protection agent.
    Does it mean I need to create login of agent in SQL Server?
    Frank

  • RELEVANCY SCORE 2.63

    DB:2.63:Help - Recreating Agent Connections After Dr On Dpm 2010 ac


    To give you some background. I have DPM 2010 installed on Windows Server 2008 R2 utilizing external eSata RAID enclosure. It also had SQL 2008 installed on it. My primary hard drive had died. I did not have a BMR completed on the server
    nor a DPM backup.
    I had installed theSQL databaseon a separateinternal hard drive so I still had the mdf and ldf files for the SQL databases for DPM. I had detached and renamed the new databases in SQL. I copied the old SQL DPM databases and
    attached them in SQL. I did a Sync in DPM Management Shell and it was able to retrieve all of my data that was previously protected.
    The problem I am having is getting the agents to talk again. I had tried using the wizard to install and it failed. I have manually removed the agent from the protected server and install manually on it. Then I used the Management Shell
    to attach the to the agent. The DPM Managment Shell would say successful but if I look in 'Managment the protected server does not show up under 'Protected computers with protection agents. I have the same problem getting my untrusted servers
    to talk also.
    The first signs I notied was about DCOM permissions which I could not locate in any document to fix. I ran across how to fix the problem by another DPM MVP but I cannot locate how to fix it any more. The Alerts I am getting is stating The DPM
    protection agent on xxxxx could not be contacted. Subsequent protection activities for this computer may fail if the conection is not established. The attempted contact failed for the following reason: (ID 3122). The protection agent operation
    on xxxxx failed because the service did not respond (ID 316 Details: Internal error code: 0x8099090E)
    I had turned off all firewall on both protected server and DPM to elimate firewall issues.
    All alerts say Agent not reachable.
    LaVaire

    LaVaire Lockhart

    DB:2.63:Help - Recreating Agent Connections After Dr On Dpm 2010 ac

    I will give it a try and let you know if it works, Thanks.
    LaVaireLaVaire Lockhart

  • RELEVANCY SCORE 2.63

    DB:2.63:Dpm 2010 Backup A Win2k8 R2 Domain Controller 3x


    Does DPM support backing up a Win 2008 R2 domain controller? I installed the dpm agent onto the domain controller without any problem. Ran the SetDmpserver -dpmservername successfully at the domain controller. At the DPM server side, I also able to attach
    the domain server.
    However, when it comes to browse or create a protection group, it gave me cannot browse xxxx.local because access is denied. Id:32. At the Management Tab, when I highlight the domain controller and click refresh information, it returned with Error and
    the detail pane said Data Protection Error ID: 270, the agent operation failed on xxxx.local because DPM could not communicate with the DPM protection agent...
    Is there anything I need to setup/configure in order for DPM to backup files on a domain controller? Please help.

    DB:2.63:Dpm 2010 Backup A Win2k8 R2 Domain Controller 3x

    Thanks for your information. It provided great help. Found out that the DPM server is not listed in the Distributed COM User group, and Authenticated Users is not listed in the builtin Users group. Once add the server and user to the group, everything started
    working. Status returned with ok and I can browse and create protection group.
    Thanks!

  • RELEVANCY SCORE 2.63

    DB:2.63:Agente Dpm 2007 En Cd De Subdominio 1d


    Buenas tardes a todos!!!

    Tengo en produccin un DPM 2007 varios servidores con el agente instalado.

    He creado un subdominio y al querer instalar el agente en este CD del subdominio, DPM me da el siguiente error:

    Agent operation failed (ID 370)
    DPM is unable to retrieve the configuration information from xxx.child.domain.local (ID 346 Details: The specified group type is invalid)

    He intentado hacer la instalacin del agente de forma manual, pero me sigue dando el mismo error.
    Alguien tiene alguna idea?

    Gracias y Saludos a todos

    DB:2.63:Agente Dpm 2007 En Cd De Subdominio 1d

    Solucionado.

    Haba que activar el check de CG en el CD del subdominio

  • RELEVANCY SCORE 2.63

    DB:2.63:Dpm 2012 Sp1 - Update Rollup 1 Error On Agents 7z


    Hi.
    Just upgraded a DPM 2012 SP1 with the Update Rollup 1 through Windows Update and on
    alot of my protected servers i now recieve the following error.
    -----------------------------------------------------
    Error:Data Protection Manager Error ID: 307
    The protection agent operation failed because DPM detected an unknown DPM protection agent onservername
    Recommended action:Use Add or Remove Programs in Control Panel to uninstall the protection agent from servername, then reinstall the protection agent and perform the operation again.
    ----------------------------------------------------
    I uninstalled the agent from both nodes and tried do do a new clean install but then got a error message saying that you cannot install an agent on an DPM Server.
    This is not the case. No DPM has ever been on any of the servers.
    Anybody else got this error?
    This seem to be a major bug in the Update Rollup so please be carefull before upgrading.

    // Jonas

    DB:2.63:Dpm 2012 Sp1 - Update Rollup 1 Error On Agents 7z

    Hi,
    Thiserror 0x80070645is caused by stale left over registry keys from the agent un-install. There is not an absolute key I can point you to, but this is what you need to do to located and delete the offending key(s)
    Since it appears that there is not a static entry that pinpoints which registry is the culprit the following action should be taken.

    1) Run procmon.exe from
    http://technet.microsoft.com/en-us/sysinternals/bb896645while reproducing the issue.
    2) Filter the procmon output for onlyinstallagent.exe and registry.
    3) Scroll down near bottom and there should be GUID entries with the following prefixes
    HKCU\Software\Microsoft\Installer\Upgrade Codes\{GUID}
    HKCU\Software\Microsoft\Installer Products\{Guid}
    HKCR\Installer\UpgradeCodes\{GUID} ----------NOTE: This appears to be the key that resolves most of the issues.
    HKCR\Installer\Products\{GUID}
    4) Search for these keys to see if they exist (some may be missing), if found follow the actions below.
    a. Exportregistrykey contents to a .reg file on the desktop.
    b. Delete the offending keys from the registry.
    c. Do a manual agent install on the server.
    d. Run setdpmserver.exe on the protected server.
    e. Attach the agent on the DPM server.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
    This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.62

    DB:2.62:Cant Upgrade Dpm Agents On Laptops xd


    I have recently upgraded DPM 2010 to DPM 2012 SP1 rollup 2, but when updating the laptop clients (about 100 clients) I get the following error:
    Data Protection Manager Error ID: 295
    DPM could not remove the Protection Agent Coordinator service from [computer name]. Use Add or Remove Programs in Control Panel to uninstall the DPM Agent Coordinator service on [computer name].

    I have applied a policy that turns off the local windows firewall. The operating systems are mixed, but mostly Windows XP and Windows 7. Some of these computers have been upgraded successfully, but about 80% of the laptops get this error.

    I also have 25-30 windows servers, and none of these where unsuccessful when upgrading.

    Why does this error comes up? As far as I know the Agent Coordinator service is not a part of the DPM 2010 agent?

    /Amir

    DB:2.62:Cant Upgrade Dpm Agents On Laptops xd

    Hello Amir,
    i have the same problem by updating 1 Server an Notbook Client. I uninstalling the MSCDPM Protection Agent manually. Then RollOut from Dashborad.
    Greetings AlexST

  • RELEVANCY SCORE 2.62

    DB:2.62:Error Installing Dpm 2010 Agent On Exchange 2007 Box ak


    I am using DPM 2010 installed on a Windows Server 2008 R2 x64 server. I am running Exchange 2007 RU4 Installed on a Server 2008 SP2 x64 machine.
    I get the below error when trying to install the DPM agent on my Exchange server.
    From DPM Server:
    Install protection agent on SERVER.DOMAIN.com failed: Error 347: An error occurred when the agent operation attempted to create the DPM Agent Coordinator service on SERVER.DOMAIN.com.
    Error details: Fatal error during installation
    Recommended action: Verify that the Agent Coordinator service on SERVER.DOMAIN.com is responding, if it is present. Review the error details, take the appropriate action, and then retry the agent operation.

    System Log on Exchange Server:
    Event ID 7024
    The DPM Agent Coordinator service terminated with service-specific error 1603 (0x643).

    What I've tried:
    -Windows Firewall is disabled on Exchange Server
    -Tried running DPMAgentInstaller_x64.exe from Exchange Server

    -DPM Server is in DCOM group on Exchange Server
    Most research I find on the internet points to a Windows Firewall issue, but I have this disabled. Also, there are suggestions to manually install the agent but that fails also with the below error:
    -DPMAgentInstaller failed with errorcode =0x80070643, error says: Fatal error during installation.

    Check the log files in [WINDIR]Temp\MSDPM*.LOG

    Those log files do not provide any additional information.
    Any help is greatly appreciated.
    ZachZach Smith

    DB:2.62:Error Installing Dpm 2010 Agent On Exchange 2007 Box ak

    Thanks for your reply. I rebooted the server last night and the installation worked after that. Not sure what caused the error.Zach Smith

  • RELEVANCY SCORE 2.62

    DB:2.62:Data Protection Manager Error Id: 307 9f


    Hi,
    I have DPM 2010 and im trying to install agent on a server not on untrusted domain.
    I followed the steps (as usual) but at the end i recieved an error after attaching the agent.
    Data Protection Manager Error ID: 307
    The protection agent operation failed because DPM detected an unknown DPM protection agent on csnosldc01.
    Use Add or Remove Programs in Control Panel to uninstall the protection agent from csnosldc01, then reinstall the protection agent and perform the operation again.
    I tried to remove and install the program but that did not solve the problem!
    when i see the server on the management view it stand (untrusted) beside its name.

    Any suggestions?
    Regards,
    LA.

    DB:2.62:Data Protection Manager Error Id: 307 9f

    Hi, this is a forum for service manager 2010. Please post this question in a DPM forum. ThanksAnders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se

  • RELEVANCY SCORE 2.62

    DB:2.62:Dpm 2010 Secondary Server Error Querying Production Dpm Server pp


    All configured as per Microsoft documentation:
    Production DPM with several protection groups (all green and good)
    Secondary DPM pushed agent to Production with agent status as good
    When creating protection group on secondary- browsing Production DPM receive error:
    DPM could not enumerate one or more components for application DPM writer on production computer computername (ID:963)
    Please make sure that application writer is in good state.
    I have run vssadmin list writers on production server and all writers are stable with no errors
    I have patched both DPM servers to 3.0.7706.0
    Both DPM servers run MSDPM2010 database from local SQL 2008 instances
    Production DPM server is physical - domain member with Fibre SAN attached for DPM disk.
    Secondary DPM server is virtual - domain member with iSCSI target.
    Secondary DPM server will back up a test DPM server (virtual) knocked up today to rule out secondary server fault
    Ideas welcome as I'm pretty much stumped.
    Many thanks,
    DaveDave

    DB:2.62:Dpm 2010 Secondary Server Error Querying Production Dpm Server pp

    Dave,
    Please verify the DPM writer is started on the primary DPM server. Even if it is started, you may want to try to restart it then test again from the secondary. Beyond that you may also check the event logs on the primary and see if there are any logs indicating
    that DPMRA crashed.
    Thanks,
    Marc

  • RELEVANCY SCORE 2.62

    DB:2.62:Dpm 2010 Error Id: 270 33


    Ok so i am seeing a lot of people with this error but not figuring out my issue here.

    Protection agent version: 3.0.7696.0
    Error: Data Protection Manager Error ID: 270
    I do not feel like the recommended action apply to me or have all ready tried them without solving my issue.
    This is happening on 3 of my 20 or so servers, the 3 servers are server 2003 with no firewall running. Installing the agent from the DPM server failed so i tried the manual install. i specified the DPM server when installing the agent but have also ran thesetdpmserver
    pointing it to my dpm server with no change. There three servers also used to be on a different domain but had been moved over if you think that might effect something.
    Ideas?

    DB:2.62:Dpm 2010 Error Id: 270 33

    I'm glad to hear that =)Best Regards
    Robert Hedblom
    MVP DPM

    Check out my DPM blog @ http://robertanddpm.blogspot.com

  • RELEVANCY SCORE 2.61

    DB:2.61:Dpm 2010 Agent Id 3122, Id 316 aj


    Hi All,

    I have DPM 2010 SP1 installed with latest update, i have got the error The DPM protection agent on could not be contacted. Subsequent protection activities for this computer may fail if the connection is not established. The attempted contact failed
    for the following reason: (ID: 3122) The protection agent operation on failed because the service did not respond. (ID: 316) when taking backup of Windows server 2008 r2 machine which has two running VMs.

    Firewall is on but exception is included like other server. but it generates the elert on our SCOM server constantly. I have 10 GB ram installed on server , is there some performance related issue.???Xohaib

    DB:2.61:Dpm 2010 Agent Id 3122, Id 316 aj

    Hi
    Have you come right or still experiencing problems?

  • RELEVANCY SCORE 2.61

    DB:2.61:Sources Are Already Configured For Protection By Primary Dpm Server mx


    We have an environment with 2 DPM 2010 servers and a2 members Exchange 2010 DAG.
    The second DPM server provides offsite replication of the data (secondary protection).
    The first set-up was to protect both Exchange 2010 DAG members from the first DPM server.I discovered that it is not possible to replicate DAG-databases from the Primary to the Secondary DPM server. But it is possible to project one DAG member from
    the first DPM server and theother DAG member from the second DPM server.
    Therefore I uninstalled the DPM agent of the second DAG members (From the DPM console)and reinstalled the agent from the second DPM server. This installation went OK.
    But when I create a protection group on the second DPM server and select sources from the second DAG member I receive a error that the server is still being protected by the First DPM server. This is not the case. The DAG member is not showing anymore on
    the agent tab of the first DPM server.
    the error messages are:
    ----------
    You cannot protect Exchange server 2010 databases that are part of a DAG on the secondary DPM server. (ID 33002)
    -----------
    One or more of theselected sources are already Configured for protection by Primary DPM server. When you switch back protection, the sources will be protected from the primary DPM srever. (ID: 31162)

    DB:2.61:Sources Are Already Configured For Protection By Primary Dpm Server mx

    i just wanted to check,
    first, is DPM V3 2010 QFE going to be like a service pack or rollup to DPM 2010 Currently, my DPM 2010 version is 3.0.7696.0. will DPM V3 2010 QFE be a different version.

    lastly, what does QFE mean. just curious.

    I will be happy about the addtion for the secondary DPM to be able to also protect the DAG.
    IanIan

  • RELEVANCY SCORE 2.61

    DB:2.61:Dcom Error When Synchronisation / Recovery Point Fails 7p


    Ok I am geting this occasionally when the links go down for some reason. This error seems really difficult to recover from and an install on the DPM Server side and a setdpmserver on the client side (Which normally fixes theseproblems) does not seem
    to work.
    I would really like to know how to fix this without a reboot and reinstalling the agent on the client side.
    Interestingly psexec does not seem to be able to execute remote commands either in this state. It is almost like DCOM has crashed? If anyone has experienced this before and could shed some light on the situation it would be much appreciated.

    On the client side I am getting this:
    Event ID: 10009 DCOM was unable to communicate with the computer DPM-2008R2.avenuedesign.net using any of the configured protocols.
    I can telnet to 135 from both servers to each other.
    I can ping to both servers.

    The agent will reinstall from the management console correctly but when Ido a refresh I get:
    Protection agent version:3.0.7696.0
    Error:Data Protection Manager Error ID: 270
    The agent operation failed on raffanhub.RKT.Local because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    If raffanhub.RKT.Local is a workgroup server, the password for the DPM user account could have been changed or may have expired.

    DB:2.61:Dcom Error When Synchronisation / Recovery Point Fails 7p

    Hi
    I know this post is old but have you managed to come right or do you still need assistance?

  • RELEVANCY SCORE 2.60

    DB:2.60:Dpm Agent Installation Error 346 And 277 f3


    Hello,
    we are trying to install DPM Agent 2010 on different server (Windows 2003).
    We get different errors:
    Sometimes when we try to deploy the agent from DPM MMC, i can enter the credentials and after that, the installation begins and i get the following error:

    Install protection agent onservername failed:
    Error 346: DPM is unable to retrieve the configuration information from servername.
    Error details: There are no more endpoints available from the endpoint mapper
    Recommended action: Ensure that the Windows Management Instrumentation (WMI) service is started. If the firewall is turned on, on servername make sure that an exception for WMI is created
    ------------------------------------------------
    We have no firewall at dpm server and protected server enabled.
    I can ping fqdn from both server. Also wbemtest from dpm server seems to work.

    On other server i get the following error, directly after entering my credentials when i try to push the agent to the windows server:
    Could not connect to the Service Control MAnager on servername (ID 277).
    Also no firewall, i can ping fqn.
    Our DPM Server is english , windows server toprotect are german. We have agents which are working.
    I have updated DPM 2010 with latest Hotfix Rolup (March 2011).
    Can anybody help us?
    Thank you
    Regards

    DB:2.60:Dpm Agent Installation Error 346 And 277 f3

    Please have a look at this URL
    http://support.microsoft.com/kb/839880Best Regards
    Robert Hedblom
    MVP DPM

    Check out my DPM blog @ http://robertanddpm.blogspot.com

  • RELEVANCY SCORE 2.60

    DB:2.60:Dpm Detected An Unkonwn Dpm Protection Agent sm


    I installed a DPM Agent manually.
    then I did a SetDPMServer on the agent machine which was successful
    I also went on the DPM Server and ran Attach-ProductionServer.ps1 and that also was successful.
    Now when I run the DPM Admin Console, I get the error
    Data Protection Manager Error ID: 307
    The protection agent operation failed because DPM detected an unknown DPM Protection agent on machine
    Use Add or Remove Programs in Control Panel to uninstall the protection agent from machine, then reinstall the protection agent and perform the operation again.
    I did uninstall and reinstall several times, but it always failed.
    If I install the agent from the DPMConsole itself then everything is fine and after installation the agent status is OK. What am I missing in the manual install?

    DB:2.60:Dpm Detected An Unkonwn Dpm Protection Agent sm

    I noticed that the binaries had a mismatch. the process works perfectly If I take the agent binary from the DPM Server directory.
    I now recollect that I had downloaded the agent binary separately from the web.

  • RELEVANCY SCORE 2.60

    DB:2.60:Moving Exchange Dag Protection To A New Dpm Server 8x


    Hi,
    Im trying to migrate from my older win 2008r2 with dpm 2012 sp1 server to a newer 2012 server with dpm 2012 sp1. The way i plan to do this is to stop
    protection on the old server, uninstall the agent on the proctected server from the old server, reinstall the protection agent from the new server to the protected server then recreate the protection group on the new server.

    Im now trying to re create my exchange protection but im getting an error selecting the group members from my DAG. the error is You have chosen
    to protect replicas on another DPM server (primary DPM server) id 148. later on it complains again one or more of the selected data sources are already configured for protection on the primary DPM server. Id 31162

    This new server is a brand new install so it shouldn't know about the existing primary server. I checked on the exchange server in the DPM installer
    folders and there was an activeowner folder which had details of my old DPM server, so i uninstalled the agent, deleted the whole DPM folder on the exchange server and reinstalled the agent from the new primary but i still get this error, i ran the setdpmserver
    command to point to my new server with no luck

    DB:2.60:Moving Exchange Dag Protection To A New Dpm Server 8x

    after a reinstall of DPM exchange protection is ok now.

    thank you!

  • RELEVANCY SCORE 2.60

    DB:2.60:Dpm Recovery Job Keeps Failing With Semaphore Timeout Error ss


    Hi
    I've started a recovery jon from a DPM 2010 server to a virtual machine which has to transfer about 600GB of data. It keeps failing every 7-8 hrs with the following error:
    The DPM service was unable to communicate with the protection agent on DPMserver.domain.com. (ID 52 Details: The semaphore timeout period has expired (0x80070079)).
    The ESXi hardware on which the VM is hosted is new, the DPM server also is 6 months old andhas no network issues. The two serversare hosted in the same DC. Please help.
    Regards
    Pavit

    Pavit Bhutani

    DB:2.60:Dpm Recovery Job Keeps Failing With Semaphore Timeout Error ss

    Though there were no logs/failures reported for the physical nic on the DPM server, what turned out to work was making a team of twonics. It did throw the same error once after doing this but went through successfully after restarting the DPM server.
    Regards
    PavitPavit Bhutani

  • RELEVANCY SCORE 2.60

    DB:2.60:Can Dpm 2010 Not Backup Exchange 2007 Installed On The Same Server? Error 334? s7


    Thank you all in advance for your thoughts on this issue.

    I have a Windows SErver 2008 R2 server installed with Exchange 2007 SP3 RU2. I also have DPM 2010 installed. In addition to this, i have multiple other Exchange 2007 SP3 RU2 servers installed in the org. I have installed the protection agents and defined
    the protection group using the DPM Admin Console for all of the Mailbox Exchange servers in the organization. However, I cannot define the Exchange installation to backup in DPM for the Exchange databases running on the DPM server itself.
    I see two symptoms of this issue:
    1. When I go into the Protection Group I have created to modify it, i can enumerate all of the servers. All all but the DPM server, I see the Exchange area to backup. On the DPM server, i see th SQL instance, all volumes, all shares, etc., but NOT
    the Exchange installation.
    2. When i go into Management and Install New Agent, i can try to add the name of the DPM/Exchange server (which is itself) and I get the error You cannot install the protection agent on servername because it is the DPM server. (ID: 334).
    This is the same if I try to install or add/attach a new agent to the server.
    Can the DPM server not backup itself? The error tells me it may be design, but then why would a small company wanting to use both DPM and Exchange on one server purchase DPM. Does anyone know of a way around this?

    Thanks

  • RELEVANCY SCORE 2.60

    DB:2.60:Connection To The Dpm Service Has Been Lost Id 917 ax


    Hi,
    I have a DPM 2010. Whenever i try to open the DPM console i recieve the following error:
    Connection to the DPM service has been lost.
    Review the application event log for information about a possible service shutdown. Verify that the following services are not disabled:
    DPM
    DPM Replication Agent
    SQLAgent$MSDPM2010
    MSSQL$MSDPM2010
    Virtual Disk Service
    Volume Shadow Copy
    ID: 917

    I cannot login to the SQL mamangement console since there is a bug on DPM upgrading tools (which i opened in another thread) and that means that i cannot login to the SQL management console.
    Is there any idea how can i fix this problem?
    // Laith.

    DB:2.60:Connection To The Dpm Service Has Been Lost Id 917 ax


    Hi Marc,
    A case been opened with Microsoft and they are working on it right now.

    Thank you for your answer!

    Hi. have found some solution for this issue?. because to me it is exactly the same

  • RELEVANCY SCORE 2.60

    DB:2.60:Dpm 2010 Secondary Protection Problem 7p


    I am cleaning up a DPM 2007 to DPM 2010 upgrade. I had 2 DPM 2007 SP1 servers. The Primary server was running on Server 2003 R2 64 Bit. The Secondary server is running Server 2008 R2. Per the DPM Upgrade Advisor, I upgraded the secondary
    server to DPM 2010 first. I then did an in-place upgrade of the OS to Server 2008 R2 on the Primary server followed by an in-place upgrade to DPM 2010. The server was not working correctly, so I decided to move the installation to a new installation
    on different hardware with the same server name. After a clean install of Server 2008 R2 and DPM 2010, I did a DB restore, moved the SAN disk to the server, and ran dpmsync. After some work with Premier Support involving improper shadow storage
    settings on the DPM volumes, I have a mostly working DPM 2010 primary server.
    Originally, the secondary server was showing an error communicating with the agent on the primary server. I was able to run Setdpmserver.exe (copied from another client install, not present on the primary server) on the primary server to point at the
    secondary server. The agent status for the primary server is now OK on the secondary server. I was able to start consistency checks for previously protected data, but only the Exchange sources are moving data. The rest (file shares and SQL)
    show 0 mb for data transferred. Also, if I try to create a protection group, access is denied to the primary server with below error:
    Access denied on the primary DPM server icbackup.icsystem.com. (ID: 32671)

    1) Make sure that icbackup.icsystem.com is not protected by another DPM server.
    2) Reinstall agent on icbackup.icsystem.com using Install Agent wizard.
    I have made sure that the secondary server is in the DPMDRTrustedMachines group on the primary server. Any suggestions? Any DPM Secondary protection documentation available?

    DB:2.60:Dpm 2010 Secondary Protection Problem 7p

    I am having the same issue. However he agent is showing as already installed on the primary server, so I do not have an option to install it again. Do I have to kill all the protetction groups on he secondary server, then uninstall reinstall the agent on
    the primary?
    Thanks!
    Bill

  • RELEVANCY SCORE 2.60

    DB:2.60:Dpm Problem p9


    I have 2 Dpm sever dpm-1 and dpm-2
    Dpm-1 is primary server which is taking backup of 15 server.
    It did work fine.
    After one week i create dpm-2 to take backup of dpm-1
    And after installing dpm agent on dpm-1 from dpm-2 it restart dpm-1
    after that dpm-1 not able connect with any single server
    I check event view on dpm-1 DistributedCom event id18213
    Then after I checked protected server DistributedCom event id 10016 and when I check detail I did find out they redirecting them self on dpm-2
    Can anyone help me to resolve this problem?
    Thank you

    DB:2.60:Dpm Problem p9

    I finds out what was problem
    On protected servers are looking for secondary DPM-2
    I just Change on primary DPM server DPM-1 and Revokepermissionfrom DPM-2 to access Remote Launch and Activation

  • RELEVANCY SCORE 2.60

    DB:2.60:Dpm2010 Agent Not Reachable 73


    Suddenly a DPM2010 agent stops responding.
    Protection agent version:3.0.7696.0
    Error:Data Protection Manager Error ID: 308
    The protection agent operation failed because DPM could not communicate with the Protection Agent service on dfs03.woco.local.
    Detailed error code:Server execution failed (0x80080005)
    Recommended action:If you recently installed a protection agent on dfs03.woco.local, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. If the problem persists, do the following:
    1) Verify that SERVER.domain.local is remotely accessible from the DPM server.
    2) If a firewall is enabled on SERVER.domain.local, verify that it is not blocking requests from the DPM server.

    3) If server.domain.local is a workgroup server the password for the DPM user accounts may have changed or expired. To resolve this error, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM
    server.
    4) Restart the DPM Protection Agent service on dfs03.woco.local. If the service fails to start, uninstall the protection agent by using Add or Remove Programs in Control Panel on server.domain.local. Then in the Management task area, on the Agents tab, in the
    Actions pane, click Install to reinstall the protection agent on server.domain.local.
    When I do setdpmserver i get:
    C:\Program Files\Microsoft Data Protection Manager\DPM\binSetDpmServer.exe -DPM
    ServerName backupserver.domain.local
    Configuring dpm server settings and firewall settings for dpm server =[backupserver.domain.local]
    Configuring dpm server settings and firewall settings for dpm server =[domain.lo
    cal\backupserver]
    SetDpmServer failed with errorcode =0x8007000e, error says: Not enough storage i
    s available to complete this operation.
    To further troubleshoot failures with SetDpmServer, go to
    http://go.microsoft.c
    om/fwlink/?LinkId=169142

    DB:2.60:Dpm2010 Agent Not Reachable 73

    After a restart the agent was again reachable.

  • RELEVANCY SCORE 2.60

    DB:2.60:Cannot Install Dpm Agent - Error 313 pm


    Hello,

    I am getting the following error installing trying to install an Agent from the DPM server.

    DB:2.60:Cannot Install Dpm Agent - Error 313 pm

    Hi
    Have you tried to map a drive to the DPM server and manually install the agent?

  • RELEVANCY SCORE 2.60

    DB:2.60:Dpm2012 Reinstalling An Agent- Service Control Manager Error pf


    When trying to reinstall the DPM agent I am getting the message DPM could not connect to the service control Manager on these servers XXXXXX (ID:33221)
    I first tried automatic install from DPM and got that message, So I did a manual install, everything was successful and i did the setdpmserver to my DPM server and it was successful. When I tried to attach the client it still came up with the same error
    I am able to remotely connect to it from the DPM server.

    did theSc \\protected server name query
    and RPC state is running.

    DB:2.60:Dpm2012 Reinstalling An Agent- Service Control Manager Error pf

    Hi
    Is the firewall enabled on the DPM server? You need to ensure it allows requests through.
    Here is a similar thread:
    http://social.technet.microsoft.com/Forums/en-US/dataprotectionmanager/thread/85214332-2977-470a-8920-1bb4c892a6c9

  • RELEVANCY SCORE 2.59

    DB:2.59:Dpm 2007 Agent Failed With Id 319 pp


    When I install agent thru Protection Agent Wizart,all Windows XP SP2 and Windows 7 clients in my domaingot error:
    Affected area:*.hardjura.hr
    Occurred since:18.3.2011 11:27:04
    Description:Agent operation failed. (ID 370)
    The agent operation failed because of a communication error with the DPM Agent Coordinator service on *.hardjura.hr. (ID 319 Details: The RPC server is unavailable (0x800706BA))
    I was installed agent on one Windows XP computer because I turned off Windows Firewall. Two windows 2008 server also permit install agent but 1 windows server not.
    For all Windows 2008 Server and Windows 7 client Error ID 405 is also showed.
    What actualy ID 319 means. If refears to firewall which port must be opend?
    I didn't excpect problems installing agents on clients.
    Z. (-e)kas

    DB:2.59:Dpm 2007 Agent Failed With Id 319 pp


    I read many articles about my problem.

    I make firewall exceptions for DPMRA.exe and TCP and UDP port 5719 and 5718. I change MSDPM Agent Coordinator Service permision in DCOM Config on both side and nothing helps.
    Error: The agent operation failed because of a communication error with the DPM Agent Coordinator service on computername (ID 319 Details: The RPC server is unavailable (0x800706BA)) still ocures.
    As you suggest ,only stoping firewall help in installing agent.
    I'am disapointed with this funciton in DPM 2007.
    Thank you.

    Z. (-e)kas

  • RELEVANCY SCORE 2.59

    DB:2.59:Dpm 2012; Cant Get Agents To Talk To Dpm Or Deploy jf


    So I have several issues with DPM and I suspect there is an underlying root cause, but I cant figure it out.
    I have DPM 2012 running on Server 2008.
    When in the DPM 2012 Administrator Console (running as myself, a member of the domain admins group in AD) I try to Install an agent on Win 7 x64 Pro remotely using my credentials. After 90 seconds or so, the install fails and this appears in the Monitoring
    alerts Warnings:

    Agent Operation Failed. (ID 370). The agent operation failed becaues the DPM Agent Coordinator service on hostname did not respond. (ID 324 Details: Internal error code: 0x8099090E)
    If I manually install the DPM Agent on the Win 7 client, the DPM Client reports it's status as Unable to contact DPM server.

    Both machines are on the same subnet with no routers or anything between them; Client can ping server and vice versa; both machines have their firewalls turned off.

    How can I get this client (and the 7 servers and 16 other clients after this) to communicate with DPM?

    DB:2.59:Dpm 2012; Cant Get Agents To Talk To Dpm Or Deploy jf

    thank youChris
    Kluka,
    Nobody told this command net stop bfe,
    agent after this command is established.
    thanks
    Bulent

  • RELEVANCY SCORE 2.59

    DB:2.59:Dcom Events On Secondary Dpm cz


    Hi,
    I get2DCOM events 10009 every half hour on our secondary dpm since we changed our network. The change of the network did not affect connectivity to primary DPM, but our Hyper-V Cluster is no more reachable from secondary dpm.
    The 2 Events say that Cluster node 1 2 of the Hyper-V clusteris unreachable.
    The 2 cluster nodes are part of the protection group of primary DPM, which is the only protection group on our secondary DPM.
    In DPM console I seea warning for each Cluster node: Agent unreachable (ID 3122).
    I neverconnected the agents on the Cluster nodes with secondary dpm Server. The only connected agent is theprimaryDPM server.

    I tried the Remove-ProductionServer.ps1-script, but I get this error:

    There is failure while removing production server
    C:\Program Files\Microsoft System Center
    2012\DPM\DPM\bin\Remove-ProductionServer.ps1 : Der geschützte Computer
    iller.stwa.local, der auf diesem DPM-Server über aktiven oder inaktiven Schutz
    verfügt, konnte nicht entfernt werden.
    In Zeile:1 Zeichen:1
    Remove-ProductionServer.ps1
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~
    CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorExcep
    tion
    FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorExceptio
    n,Remove-ProductionServer.ps1
    Delete any active protection for this protected computer and then retry the operation.

    I also edited dpm-db on secondary dpm, but nothing changed:
    - table dbo.tbl_AM_ClusterDetail set Deleted to True (1)

    How can I get rid of the DCOM events?

    Thank you very much for help!!!

    DB:2.59:Dcom Events On Secondary Dpm cz

    Hmm... I think I figured it out.
    Found this:
    http://technet.microsoft.com/en-us/library/jj656645.aspx
    According to this, there must be a connection from secondary DPM server to the Hyper-V cluster.
    This is how our infrastructure looks like:

    By changing our network config the redconnection isnt anymore.

    What's strange to me is that allbackups on secondary DPM are working fine. So the only problem are the DCOM events logged every half hour...

  • RELEVANCY SCORE 2.59

    DB:2.59:The Rpc Server Is Unavailable (0x800706ba) After Upgrading Dpm 2007 Sp1 To Dpm 2010 79


    I upgraded one of my production servers from DPM 2007 SP1 (latest Hotfix) to DPM2010. The upgrade itself went fine on the DPM server so I opened the Console and proceeded to update all of my agents. However, one particular agent, which was fine
    before the upgrade, is now giving me an error. The agent status is Unavailable and I receive this error:
    Protection agent version:2.0.8861.0
    Error:Data Protection Manager Error ID: 300
    The protection agent operation failed because it could not communicate with buc-prod-vs001.aarons.aaronrents.com.
    Detailed error code:The RPC server is unavailable (0x800706BA)
    Recommended action:Do the following to troubleshoot this issue:
    1) Verify that buc-prod-vs001.aarons.aaronrents.com is online and remotely accessible from the DPM server.
    2) If a firewall is enabled on buc-prod-vs001.aarons.aaronrents.com, verify that it is not blocking requests from the DPM server.
    3) Verify that Internet Protocol Security (IPsec) is configured on both the DPM server and the protected computer. If IPsec is only configured for one computer, turn off IPsec.
    If I try to update the agent it simply says it is upgrading for a few seconds and goes back to this error message. This agent has been backing up on this DPM server for quite a while with no issues so it is something that has changed when I installed
    DPM 2010. On the agent machine, I have checked that the DPM server is a member of all 3 Groups required which are Distributed COM Users, DPMRADCOMTrustedMachines, and DPMRADmTrustedMachines. I have also checked the DPM RA Service in Component
    Services and made sure my DPM server is listed with all launch and activation permissions.
    Any ideas why upgrading DPM would have broken the Agent communications and how to fix it? I really do not want to have to inactivate my Replicas and uninstall and reinstall the agent.

    DB:2.59:The Rpc Server Is Unavailable (0x800706ba) After Upgrading Dpm 2007 Sp1 To Dpm 2010 79

    Hi Chandraneel,
    I failed in step2.
    I got an error number 0x800706BA The RPC server is unavailable

    Regards RW

  • RELEVANCY SCORE 2.59

    DB:2.59:Problem To Attach 2008 R2 Domain Controller As Computer In Workgroup Or Untrusted Domian sd


    Hi
    I have a DPM 2010 server in DomianA and a 2008R2 domian controller inDomainB that I want to backup up.
    I have installed the DPM agent on the server en runned the setdpm server sucessfully:
    C:\Program Files\Microsoft Data Protection Manager\DPM\binSetDPMServer.exe -dpm
    servername xxx-dpm-001.xxxx.local -isNonDomainServer -username dpmagentxxxxx2
    Make sure that this computer is not part of a perimeter network. DPM does not su
    pport protection of computers on a perimeter network.
    Enter the password for 'dpmagentxxxxx2' to connect to 'xxx-dpm-001.xxxx.local':
    Retype the password to confirm:
    Enter the password for 'dpmagentxxxxx2' to connect to 'xxx-dpm-001.xxxx.local':
    Configuring dpm server settings and firewall settings for dpm server =[xxx-dpm-0
    01.xxxx.local]
    Configuration completed successfully!!!
    C:\Program Files\Microsoft Data Protection Manager\DPM\bin

    The two server can ping each other on the FQDM that i use.
    It is added as an server in a untrusted domain at the DPM server but its just showe as status error and a error massage, its also a error in the 2008r2DC that i want to backup, se below:
    Error in application log on the server I want to backup:
    Event id 84
    A DPM agent failed to communicate with the DPM service on xxx-dpm-001.xxxx.local because access is denied.

    Make sure that xxx-dpm-001.xxxx.local has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005,

    full name: xxx-dpm-001.xxxx.local).

    Error on the DPM server:

    What can the problem be? I have othere servers set up sucessfully as servers in untrusted domianson the DPM server.

    Thanks
    Jonas

    DB:2.59:Problem To Attach 2008 R2 Domain Controller As Computer In Workgroup Or Untrusted Domian sd

    See if the senario matches your configuration and iftheworkaround solution in this post works for you.
    http://social.technet.microsoft.com/Forums/en-US/dpmworkgroupbackup/thread/93877d20-b1a9-4637-ae03-59dcc31443f0
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
    This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.58

    DB:2.58:Dpm-Agent Operation Failed. (Id 370) kx


    Hi !
    I've installed setup DPM 2010 server successfully and add 2 clients ( one W7 and one XPSP3 ) without any problems. During the manual installation of the agent on a third PC ( XP ) I got the following error message:
    Agent operation failed. (ID 370)
    An error occurred when the agent operation attempted to create the DPM Agent Coordinator service onMACHINE1 (ID 347 Details: This action is only valid for products that are currently installed)

    any idea what the root cause is and how to solve it ?

    brgds
    Michael

    DB:2.58:Dpm-Agent Operation Failed. (Id 370) kx

    hi David,.....it seems that on newer systems of W7 and XP everything works as expexted. Question how can I see which version of MSXML is installed ??

    Michael

  • RELEVANCY SCORE 2.58

    DB:2.58:Dpm Protecion Failed- Unable To Configration Protection a1


    Hi All,
    Im installing succesfully dpm agent to other windows server 2008 r2 web edition server. I can see its OK on the management tab.
    But when i create a protection group, i m getting the unable to configuration protection error. ( see below)

    DPM could not run the backup/recovery job on WIN-5KQBEFRGT04 because it is owned by the DPM server domain.local. (ID 3180)
    Ant i trying to click claim ownership of the computer but its not solving. we are still gettintg the same error.

    How can we solve this problem ?

    Thanks

    DB:2.58:Dpm Protecion Failed- Unable To Configration Protection a1

    Hi
    Manual installation and automatic installation was succesfully. I can all agents is OK status on the management tab. I m trying to 3 diffrent servers.
    Does Protection Agent support the Web Server Edition ?

  • RELEVANCY SCORE 2.58

    DB:2.58:Consistent Dpm Backup Failures On 1 Server 87


    Hello.
    I have a DPM server that is consistently having trouble backing up a particular server (it's only backing up 1 folder on this server).
    The Domain profile firewall on the DPM server is off (but the other profiles are on). DPM is on a 2008 R2 vm. The client server is a physical 2003 box. Below is the error on the client server (no errors at the same time on the DPM server).
    Event Type:Error
    Event Source:DPMRA
    Event Category:None
    Event ID:83
    Date:8/9/2011
    Time:3:04:04 PM
    User:NT AUTHORITY\SYSTEM
    Computer:RAISERSEDGESVR
    Description:
    A DPM agent failed to communicate with the DPM service on DPM.NAPALC.local because the host is unreachable. Make sure that DPM.NAPALC.local is online and remotely accessible from the computer running the DPM agent. If a firewall is enabled on DPM.NAPALC.local,
    make sure that it is not blocking requests from the computer running the DPM agent (Error code: 0x800706ba, full name: DPM.NAPALC.local).
    Any suggestions are welcome.
    Thanks.

    DB:2.58:Consistent Dpm Backup Failures On 1 Server 87

    Hi,
    These three BLOG links cover all the bases for agent communications issues. The above is a DCOM error - let us know what you find.
    http://blogs.technet.com/askcore/archive/2008/05/01/troubleshooting-agent-deployment-in-data-protection-manager-2007-networking.aspx
    http://blogs.technet.com/askcore/archive/2008/04/23/troubleshooting-agent-deployment-in-data-protection-manager-2007.aspx
    http://blogs.technet.com/askcore/archive/2008/05/09/troubleshooting-agent-deployment-in-data-protection-manager-2007-dcom.aspxRegards, Mike J. [MSFT] This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.58

    DB:2.58:Dpm 2007 Sp1 Version 2.0.8868.0 zd


    Hi everyone,
    I keep receiving the following error The DPM service was unable to communicate with the protection agent on server.domain.com (ID 52 Details: The specified network name is no longer available (0x80070040)).
    Any solutions?
    Thanks.

    DB:2.58:Dpm 2007 Sp1 Version 2.0.8868.0 zd

    I tried the above resolutions, and still didn't work...any other solutions you can think of?

  • RELEVANCY SCORE 2.58

    DB:2.58:Dpm Agent Failed To Get Protected By Dpm After Renaming Computers 3c


    Hi,
    We are facing a situation here while trying to protect an HyperV server with DPM Agent.
    The server were once protected by the DPM2010, its was HOST1.
    We added another , that we wanted to become HOST1, so we renamed HOST1 to HOST2 and install the new host with the HOST1 name.
    Then, we uninstalled the DPM agent from HOST2 (old HOST1) and we unprotected HOST1 from DPM console.
    We had to run the Remove-ProductionServer.PS1 to remove HOST1 from showing into the DPM Console.
    Then, we installed the DPM Agent on the new HOST1, and we attach it to DPM, wiithout any problem, since it has never been protected by the DPM2010 Server.
    We tried with the exact same procedure that make it wokrs for HOST1 on the HOST2, and there is no way out, weget the ErrorID 316 from theDPM console, while we get the Event ID 84 from the Application Log on the HOST2.
    Both firewalls are off (DPM Server and HOST2)
    HOST2 has nothing changed, except the uninstall and reinstall of the Agent, same source and version as HOST1 that works fine.
    Dont forget that HOST2 was formely named HOST1 and it wa working fine.

    Is there anything that could be stored somewhere that we have to reset in order to get that HOST2 protected again?

    Mny Tx!

    Claude

  • RELEVANCY SCORE 2.57

    DB:2.57:Dpm 2012 Query 7x


    Hi,
    I have query on dpm.
    1.Can weuse the same tape library for both symantec backup as well as DPM.
    2. Cluster hyper-v VM backup for tapeis getting failed with error Task is cancelled because some other task in agent is not responding on yyyy machine. (ID 32557 Details : internal error code : 0x809909c1)
    Event ID33223 is appearing continiously in DPM backup event logs.
    Event ID 3311 is appearing continiously in DPM alerts.

    Thanks
    Sunny

    DB:2.57:Dpm 2012 Query 7x

    Hi
    snip
    Can we use the same tape library for both symantec backup as well as DPM.
    snip
    DPM requires exclusive access to the tape library. The only supported method of sharing the library with another application is to hardware partition the library (if it supports that) and use one partition for DPM and the other partition for the 3rd party
    application.Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
    This posting is provided AS IS with no warranties, and confers no rights.

  • RELEVANCY SCORE 2.57

    DB:2.57:Dpm 2010 Agent Install And Connect On Cluster Nodes But Virtual Cluster Server Name Not Available To Protect ss


    the agent version 3.0.7706.0.
    After successfully connecting the agent to DPM server we cannot protect the cluster server.
    The nodes apear in DPM management view. We have 3 Two node SQL clusters in the child.parent.co.za domain.
    The DBTEST clusters works perfect.
    The QADB1 and QADB2 clusters do not work, they used to have an earlier DPM agent on from 8 months ago when we did POC. the DBTEST cluster did not have any agent prior on.
    The firewalls are off on DPM and all nodes.
    The setDPMServer do not provide any error, connect succesful.
    The agent status in DPM Management view after refresh is OK.
    On the DPM Monitoring Alerts view, the Warning I get states, No agent on cluster node
    And the detail description of the warning, A protection agent is not installed on clusternode1.child.parent.co.za in clustername.child.parent.co.za server cluster. Protection may fail if a failover occurs to clusternode1.child.parent.co.za. (ID 369)JuanB

    DB:2.57:Dpm 2010 Agent Install And Connect On Cluster Nodes But Virtual Cluster Server Name Not Available To Protect ss

    We resolved out own problem. It was related to dns and not DPM.
    There was an A record in the parent domain for the the server names of the cluster nodes.
    when we removed the A records and added nodes to DPM again using FQDN of the child domain (node1.child.parent.co.za) the cluster virtual server name was visible in DPM 2010 to be protected.
    We have similar issue now with another agent in a another forest that is trusted by the forest where DPM 2010 is installed.
    When we attach the server to be protected we immediately get following error message:
    Unable to connect to the Active Directory Domain Services database.
    Make sure that the DPM server is a member of a domain and that a domain controller is running. Also verify that there is network connectivity between the DPM server and the domain controller.
    ID: 7
    Details: There is no such object on the server (0x80072030)

    JuanB

  • RELEVANCY SCORE 2.57

    DB:2.57:Dpm Could Not Enumerate Sharepoint Datasources On The Protected Computer X. (Id: 967) xa


    Hi,
    I'm trying to backup a sharepoint 2010 single server but receives the error: DPM could not enumerate SharePoint datasources on the protected computer X. (ID: 967)
    I'm using DPM 2012 SP1
    * I've installed the DPM agent on both the SP server and the SQL server.
    * I've run the command: configuresharepoint -enablesharepointprotection on the SP server from an elevated prompt with success.
    * The DPM account is a member of the farm administrators on the SP server and is a local admin on the SP server
    Tnx
    Johan

    DB:2.57:Dpm Could Not Enumerate Sharepoint Datasources On The Protected Computer X. (Id: 967) xa

    Hi,
    After a lot of googling I found the problem...
    My Sharepointserver was missing a string value in the registry!!

    In HKLM/Software/Microsoft/Shared Tools/Web Server Extensions/14.0 I added a string value named: Version
    and in the value data field I entered my sharepointfarm build number: 14.0.7015.1000.
    After that it worked like a charm!

    I found my build number in Central Administration - System Settings - Manage Servers in this farm
    Thanks!

  • RELEVANCY SCORE 2.57

    DB:2.57:Secondary Dpm Lost Communication After Re-Installing Primary Dpm fd


    We had a disk failure in primary dpm storage pool so we ended up re-installing the dpm and restoring the backup db.
    Now the secondary dpm can't communicate with the primary dpm. Belos is the error in the agents tab at the secondary dpm consol:
    The agent operation failed on primarydpm.domain.com because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    Belos is the error I get when I try to run a job in the secondary dpm server:
    DPM failed to communicate with the protection agent on primarydpm.domain.com because access is denied. (ID 42 Details: Access is denied (0x80070005))
    Thanks in advance.

    DB:2.57:Secondary Dpm Lost Communication After Re-Installing Primary Dpm fd


    I figured out the problem, I had to add the secondary DPM to the DCOM configin the primary DPM Server. All is good now.

  • RELEVANCY SCORE 2.57

    DB:2.57:Dpm Failed To Communicate With The Protection Agent On Server Because The Agent Is Not Responding. x7


    Hi,
    Have another problem with my secondary dpm server. I get this error all the time.
    DPM failed to communicate with the protection agent on server because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
    I dont know why it loosing contact with agent all the time. It's happening from 02.00 - 06.00 AM and rest of the day working perfectly.
    I have throttling enabled but i dont think that that can be problem.
    Heeelp!!!

    DB:2.57:Dpm Failed To Communicate With The Protection Agent On Server Because The Agent Is Not Responding. x7

    Nothing helps :( still have the same problem. Strange is that that is failing only from 02.00 - 04.00 AM now and it's working fine rest of the day.

  • RELEVANCY SCORE 2.57

    DB:2.57:Backing Up Untrusted Dc With Similar Domain Names zm


    Hi

    I have a scenario where I have 3 different domains: MYDOMAIN.local MYDOMAIN.backup MYDOMAIN.int
    The DPM 2010 server is installed as VM on mydomain.backup
    There is VPN connections between the 3 DC andthe mydomain.backup DC have the 2 other domainsas forward stub zones and vice versa.
    the servers can all ping eachother both on the fqdn and local IP.
    The DPM server is currently taking backup of other untrusted domain servers, including 3 other DCs in OTHER1.local OTHER2.local OTHER3.local domains
    It is also taking backup of the rest of the servers in MYDOMAIN.int and MYDOMAIN.local

    My problem is backing up the 2 DC servers in MYDOMAIN.int and MYDOMAIN.local , I just can't get it working.
    I installed all agents manually with SetDpmServer.exe -dpmServerName backup.MYDOMAIN.backup -isNonDomainServer -userName dpmagentX
    I tried attaching the agents by using the DPM management console, but also with the attach- cmdlet through shell. I can attach the agents, but both agents return with the following error:
    The DPM protection agent on exc-i1exch-012.bzi.exch could not be contacted. Subsequent protection activities for
    this computer may fail if the connection is not established. The attempted contact failed for the following reason:
    (ID 3122)
    The protection agent operation on dc.MYDOMAIN.local failed because the service did not respond. (ID 316
    Details: Internal error code: 0x8099090E)
    In the event viewer I get the following error on both DCs

    A DPM agent failed to communicate with the DPM service on Backup.MYDOMAIN.backup because access is denied. Make sure that Backup.MYDOMAIN.backup has DCOM launch and access permissions for the computer running the DPM agent (Error code: 0x80070005, full name:
    Backup.MYDOMAIN.backup).

    I tried restarting the DPMRA service without luck, any ideas?

    DB:2.57:Backing Up Untrusted Dc With Similar Domain Names zm

    So in short, there's no solution to the problem other than not using the same NETBIOS name.

  • RELEVANCY SCORE 2.57

    DB:2.57:Dpm 2007 64 Bit With 32bit Dpm 2007 Secondary Storage xd


    I have Windows 2008 R2 64bit DPM 2007 on the Primary and Windows 2003 R2 32bit on secondary. Both have the same DPM build number. I read that someone was doing it, but I am getting
    an error when trying to enable protection of the primary.
    Can this be done?

    Protection agent version:2.0.8861.0
    Error:Data Protection Manager Error ID: 372
    The agent operation failed because DPM detected a more recent version of the DPM protection agent (version 2.0.8868.0) on DPM.server.com.
    Recommended action:Install the updated version 2.0.8868.0 of the protection agent on the DPM server.

    Bret

    DB:2.57:Dpm 2007 64 Bit With 32bit Dpm 2007 Secondary Storage xd

    A re-install of dpm seemed to work. So yes, you can have a mixed 32 and 64bit DPM configuration. someting I learned along the way. install base product, then SP1, thenONLY the latest rollup. don't bother with all the other hotfixes/rollups. Thats
    what I think messed upthe install on my secondary DPM server.Bret