• RELEVANCY SCORE 4.51

    DB:4.51:Sky+ App Crashing. pm





    The app is crashing every time I try to sign in, it is working perfectly well otherwise. Any ideas?

    DB:4.51:Sky+ App Crashing. pm


    Thanks for the reply.

    I have cleared everything using app switcher and I am running IOS8. I have roughly half the memory left.

    I don't sync my iPads with my iMac but might try this if all else fails.

  • RELEVANCY SCORE 4.33

    DB:4.33: Sky Movies App Keeps Crashing a3





    I just updated the Sky App on my iPad and its crashing, I have uninstalled it and turned off my iPad turned it back on and reloaded the sky movies app. And again it's crashed.







    Solved!
    Go to the solution

    DB:4.33: Sky Movies App Keeps Crashing a3


    Hi Sflynn, could you try uninstalling the app. Reboot the iPad and then reinstall the app.

    This fixed it on my phone.




    Malcolm-M

  • RELEVANCY SCORE 4.23

    DB:4.23:Sky+App jp




    Sky+ andriod dont work with my sky+ boz

    DB:4.23:Sky+App jp


    I presume you mean the remote record app.

    A couple of questions, firstly have you activated it online first via your MySky account ?

    If you have done this and you have logged into the app Ok then try a planner rebuild on your box:

    http://www.sky.com/helpcentre/tv/sky-plus-hd/recor​ding/guide-to-performing-a-planner-rebuild/




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  • RELEVANCY SCORE 4.06

    DB:4.06:Sky Go Crashing On Ipad 1, ad


    Hi,

    Have reset my device, and done all the other things I can think of an yet Sky Go app continually crashes when trying to open up, the last couple of updates have made the service much worse in my experiance, as streaming quality has reduced dramatically, and now i can't even get onto the app

    I hope this issue can be rectified

    In hope

    DB:4.06:Sky Go Crashing On Ipad 1, ad

    Hi,

    Have reset my device, and done all the other things I can think of an yet Sky Go app continually crashes when trying to open up, the last couple of updates have made the service much worse in my experiance, as streaming quality has reduced dramatically, and now i can't even get onto the app

    I hope this issue can be rectified

    In hope

  • RELEVANCY SCORE 4.02

    DB:4.02:Cannot Access Sky News App On My Ipad. a1



    Sky news app not working since the last app update, doesn't recognise my password.

    DB:4.02:Cannot Access Sky News App On My Ipad. a1

    Tried everything you said but still no access, was able to sign in to sky.com access my account but can't sign in to sky news app.
    It doesn't accept my sign in details.

  • RELEVANCY SCORE 3.97

    DB:3.97:Sky App 3k



    If you have an account with Sky am I able to allow someone else have a Sky App on their mobile?

    DB:3.97:Sky App 3k


    Hi oconner,

    Apologies for the late reply.

    This is completely up to yourself, however I will make you aware that some apps are only able to be registered on one device at a time. Can you tell me what app you're referring to in your post?

    I look forward to hearing from you!

    Thanks,

  • RELEVANCY SCORE 3.86

    DB:3.86:My App Keeps Crashing 9s



    My photoshop app keeps crashing when I try to access my creative cloud and I want a refund

    DB:3.86:My App Keeps Crashing 9s


    yep, Adobe (supposedly) working on CC sync fiasco.

    Meanwhile, put iPad in Airplane mode (to cut off connection), then access Ps Touch amp; turn off "Sync files" from CC icon at top.

    Turn Airplane mode off. Should be able to keep Ps Touch open to use.

    until sync is fixed...

    (should be able to) + image from Creative Cloud if need to work on existing file. Need to manually Upload to CC to save a copy.

    Give this whirl.

  • RELEVANCY SCORE 3.85

    DB:3.85:Sky Plus App c9



    Why isn't Sky+ App available on Windows phones?

    DB:3.85:Sky Plus App c9

    Probably for the same reason that Sky Go isnt available on them either and that is due to market share issues. There is an app you can use on Windows phones that will let remote record, it is not by Sky and it is called TV Guide+



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  • RELEVANCY SCORE 3.62

    DB:3.62:Sky Cloud App dx



    Can you get sky cloud app on blackberry curve?

    DB:3.62:Sky Cloud App dx

    There is no app for Blackberry phones.



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  • RELEVANCY SCORE 3.53

    DB:3.53:Youtube Crashing Java Crashing xm



    when is sony going to fix java or youtube app as its crashing all the time for playstation 3

    DB:3.53:Youtube Crashing Java Crashing xm


    when is sony going to fix java or youtube app as its crashing all the time for playstation 3

  • RELEVANCY SCORE 3.49

    DB:3.49:My App Keeps Crashing 8a


    For my iPhone 6, my Spotify app keeps crashing. I've tried deleting it and reinstallling.. Still doesn't work

  • RELEVANCY SCORE 3.42

    DB:3.42:Sky + App Crashing When Logging In kc


    Ihave recently been experiencing problem with the sky + app ( poss since the ios7 update). Each time i enter the log in details ( which i know are correct) it takes me back to the front page of my iphone5, it is as soon as i press the sign in button.It even happens when i put an incorrect password in ( when i was testing to see what would happen ). i have reinstalled the app about 10 times and i have also re-formatted and re-installed my phone incase there was a problem, i just cant get it to log in.

    Please help this is driving me mad as i use it quite a lot.

    DB:3.42:Sky + App Crashing When Logging In kc

    Yes. I upgraded to version 4.8 last night in the anticipation that it would address this issue raised over 3 month ago. The fault still exists and the latest version crashed immediately on attempting to log on. I even deleted the App, installed and tried again. No luck.

    I have spoken to your support staff on 3 occasions giving long and detailed information and carrying out all the tests suggested. I want to be able to use my iPad again to control my Sky+ Box. In the meantime I am having to use my iPhone.

    Come on Sky. You are not supporting your customers.

  • RELEVANCY SCORE 3.42

    DB:3.42:Himy Sky Go Keeps Crashing After 10 Mins Via My Computer Any Help 1m


    Hi
    My sky go keeps crashing after 10 mins via my computer .
    Cannot watch anything fully with out crashing

    DB:3.42:Himy Sky Go Keeps Crashing After 10 Mins Via My Computer Any Help 1m


    Dear Sky go. Stop being utterly useless and crashing after 10 minutes on my computer too. Maybe reply to one of my messages for once.

  • RELEVANCY SCORE 3.41

    DB:3.41:Sky Sports App kc


    Sky Sports app on iPad says reached device limit. I have deleted app from all other devices and still no luck.

    DB:3.41:Sky Sports App kc


    Good morning Jwday12,

    Thanks for your first on the Sky Help Forum and it's a pleasure to welcome you.

    Sorry to read that you having issues using the Sky Sports app at the moment. I would suggest that you remove the app completely from all your devices, reboot the devices the app has been on and then download the app to the iPad you want it on.

    Let us know if this helps and we look forward to hearing form you.

    Regards,

  • RELEVANCY SCORE 3.39

    DB:3.39:Sky Go App a9


    How do I change the chanel listing times on the app

    DB:3.39:Sky Go App a9


    Is the time on your device set correctly and to UK/British time zone ?

    If so try deleting the app, rebooting your device and installing the app again.




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    I do not work for Sky.

  • RELEVANCY SCORE 3.39

    DB:3.39:Why Does My Itunes App Keep Crashing 1k


    why does my itunes app keep crashing

  • RELEVANCY SCORE 3.27

    DB:3.27:Sky Go 37


    We have the sky go app but can't find TCM channel any ideas please?

    DB:3.27:Sky Go 37

    Oh thanks hopefully it may be added in the near future!

  • RELEVANCY SCORE 3.27

    DB:3.27:Iphone Sky+ App Ireland dm



    Does this app work in Ireland?

    DB:3.27:Iphone Sky+ App Ireland dm

    And are you referring to the error. You do not have a sky + hd subscription on your account



    If I Or Anyone Has Helped Please Kudos. If Your Problem Is Solved Please Click On Accept As Solution.

  • RELEVANCY SCORE 3.27

    DB:3.27:Watching The Football On Sky Sports News App 9z


    Sky go down so watch football on the sky sports news app.

    DB:3.27:Watching The Football On Sky Sports News App 9z

    Sky go down so watch football on the sky sports news app.

  • RELEVANCY SCORE 3.27

    DB:3.27:Notes Keeps Crashing xs


    How do i keep my notes app up without crashing??? W

    DB:3.27:Notes Keeps Crashing xs

    Hello taylorleesa I found that if you go to SettingsiCloudNotes:TURN OFF. Go back to Notes app Choose all notes, Then Return To iCloud:Turn back on you can access your NOTES. Hope this works!

  • RELEVANCY SCORE 3.25

    DB:3.25: Sky Go Crashing f7


    Hi I am having extreme difficulties with the iPhone app sky go, anytime I try stream it pops up unknown error has occurred, please close this app and try again if problem persists try again later. I have tried deleting and re installing it connecting to multiple wifi's and on the app store it's states in the comments that a lot of people are having this problem, I have a iPhone 4 and I hope sky get onto this problem because I am waiting for it to be fixed so I can watch the F1 season soon!






    Solved!
    Go to the solution

    DB:3.25: Sky Go Crashing f7


    Try this:

    Click on Settings
    Go into Applications
    Select Manage Applications
    Find the Sky Go app and click into it
    Close the app from here
    Then delete the cache and data

    Uninstall the app
    Turn the phone off and then back on
    Install the app again from the Marketplace




    __________________________________________________________________________________________.

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    I do not work for Sky.

  • RELEVANCY SCORE 3.25

    DB:3.25:The App Keeps Freezing And Crashing On Me. m8



    Anyone have any suggestions?

    DB:3.25:The App Keeps Freezing And Crashing On Me. m8


    Yeah, that's what I've been doing. Not exact though since you can't bring any guides up.

    I appreciate you responding!

    Sent from my iPad

  • RELEVANCY SCORE 3.23

    DB:3.23:Sky Go App In Iphone Keeps Crashing 9k


    Ever since I've updated my sky go app in my iPhone 4S yesterday, it's been crashing all the time, whenever I try to launch the app it would close automatically. I've rebooted my phone, deleted the app n reinstalled it. Still having the same problem. Any help? Thanks.

    DB:3.23:Sky Go App In Iphone Keeps Crashing 9k

    Thanks for taking the time to post and welcome Wilhelm67,

    I do apologise you’re having issues with Sky Go. Do you get any error message? Does the content open for a second then go back to the main menu?

    Have you tried any troubleshooting steps?

    Let me know we can look into this further.

    Thanks,

  • RELEVANCY SCORE 3.22

    DB:3.22:Sky Sports App Keeps Crashing - Samsung Note 3 zs



    Hi there, I have the new Samsung N3. I opted for the sky sports mobiletv app and I've ensure that I've done everything right but it keeps crashing on me. this is a waste of money!

    Is there any way I can opt for spotify instead?

    thanks

    DB:3.22:Sky Sports App Keeps Crashing - Samsung Note 3 zs


    Hi nasese,

    Send us an email by following the instrutionshere, and we'll take a look at this for you.Many Thanks,Matt B




  • RELEVANCY SCORE 3.22

    DB:3.22:Sky Go jp


    Are Nokia planning sky go app

    DB:3.22:Sky Go jp

    I've spoken to sky UK this week and at present they are not working on an app. There is a thread about this on sky's forum giving some of the excuses why they aren't doing it, including lack of silverlight support.

    Unfortunately Nokia cannot make the app without sky's support and permission so at present it doesn't look like one will be coming soon.

    Personally i'd be happy with an app that just allowed you to set remote records as sky has blocked the unofficial apps from working with it's system.

  • RELEVANCY SCORE 3.21

    DB:3.21: Sky Wifi App - Cloud sp



    Does sky have any plans to create the sky cloud wifi app for windows 8 phones anytime soon?







    Solved!
    Go to the solution

    DB:3.21: Sky Wifi App - Cloud sp


    You don't need the wifi app to get to sky cloud wifi on the move....




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  • RELEVANCY SCORE 3.18

    DB:3.18:Sky + App ac


    Ive got a Sky Free to view card and a Sky+ subscription. I can record etc fine using the Sky + hd box. The Sky GO app on my iphone shows that I have Sky+, Sky GO Sky +HD kit.

    But when I go into the Sky+ app and try and record it says I have no Sky+ subsription and it doesnt work

    Help

    DB:3.18:Sky + App ac


    Ok. Let us know how you get on.

  • RELEVANCY SCORE 3.15

    DB:3.15: Sky App p9



    anyone know when sky app will be available for windows store?







    Solved!
    Go to the solution

    DB:3.15: Sky App p9

    Thankyou, that was helpful 😊

  • RELEVANCY SCORE 3.15

    DB:3.15:Comcast App Crashing 1x


    For those of you with Comcast - has your app been crashing since the latest update?

    Thanks!

  • RELEVANCY SCORE 3.14

    DB:3.14:Sky Go Extra App 7k



    The app keeps crashing when trying to download and then after about a minute it tells you the download failed and when you retry to download it tells you that you have downloaded this program too many times.. Sky need to fix this asap. What is the problem?

    DB:3.14:Sky Go Extra App 7k


    Have you tried deleting the app, clearing the cache and rebooting then installing it once more and trying again ?




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  • RELEVANCY SCORE 3.14

    DB:3.14:Weather App Crashing 9z


    weather app is crashing whenever the current city is removed/added
    anyone with same issue??

    DB:3.14:Weather App Crashing 9z

    What is the screen resolution on your system?
    The Windows Developer Preview will only allow apps to load if the screen resolution is a minimum of 1024 by 768.

    Metro apps do not open or execute of thedisplay settings are set below 1024x768. You will need a higher resolution.

    Marilyn

  • RELEVANCY SCORE 3.14

    DB:3.14: Sky+ App And Sky Anytime 1f



    Can the new sky+ app be used to access Sky Anytime?







    Solved!
    Go to the solution

    DB:3.14: Sky+ App And Sky Anytime 1f


    No, the Sky + app on a ipad can only access your planner.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.14

    DB:3.14:Sky Sport App Not Working On Z1 zx


    can i changed from sky sport to sportify due to sky sport app not working on z1

    DB:3.14:Sky Sport App Not Working On Z1 zx


    Hi RichardKnox

    Pop me a messagehereand I'll check it it's possible to change .

    Thanks

    Sukhi




  • RELEVANCY SCORE 3.14

    DB:3.14:Sky Go App On Iphone Crashing! j8


    Like other posts on here, I had no problem viewing this morning- though it seemed to have automatically updated itself. Now it won't let me watch anything: it tries to load, then just dumps me back at the home screen.

    DB:3.14:Sky Go App On Iphone Crashing! j8

    Hi theduchess,

    Thanks for coming to us here on the Community,

    I'm really sorry to read that you are having issues with your Sky Go app on the iPhone. Can you please tell me if you have tried uninstalling, rebooting then reinstalling the app as caesarome has advised? Can you also please tell me what version of iPhone and software version you are running on it?

    Cheers,

  • RELEVANCY SCORE 3.14

    DB:3.14:Why Does Sky Keep Crashing 3j


    Always showing no signal on a daily basis

    DB:3.14:Why Does Sky Keep Crashing 3j

    Always showing no signal on a daily basis

  • RELEVANCY SCORE 3.14

    DB:3.14:Sky Go App Not Downloading ma


    in iTunes the sky go app is greyed out so I can't download it. I've logged in with my sky id.

    DB:3.14:Sky Go App Not Downloading ma

    I downloaded sky go successfully when I had my nexus 7 now I can't log in it says the be vice is not compatible

  • RELEVANCY SCORE 3.14

    DB:3.14:Sky Go Crashes At Startup - Nexus 5 Android 4.4.4 8x



    Hi guys,

    Sky Go has started crashing for me when I start the app up (Android dialogue: the app has stopped, close or send crash report). I've tried clearing the cache, the app data and deleting the Android account and rebooting the phone, but the same thing happens.

    Any ideas?

    Thanks

    DB:3.14:Sky Go Crashes At Startup - Nexus 5 Android 4.4.4 8x


    Sky are aware of the issue, see here:

    http://helpforum.sky.com/t5/Sky-Go/Sky-Go-Android-Crash-on-Startup/m-p/2145041#U2145041




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
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  • RELEVANCY SCORE 3.14

    DB:3.14:Re: Bb Web App Keeps Crashing kp


    Gud nite Palz.luv ya ol

    DB:3.14:Re: Bb Web App Keeps Crashing kp


    I'll move this to the main WebWorks forum where you'll likely have more luck with an answer. The contributions forum is for discussions around open source contributions to the WebWorks platform.




    Tim NeilDirector, Application Platform Tools Product ManagementFollow me on Twitter

  • RELEVANCY SCORE 3.14

    DB:3.14: Temporary Network Error On Sky News App dz


    All other sky apps working well problem only on sky news app






    Solved!
    Go to the solution

    DB:3.14: Temporary Network Error On Sky News App dz


    If you haven't already try clearing the cashe on your device then delete the app, reboot your device and install the app once more.




    __________________________________________________________________________________________.

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    I do not work for Sky.

  • RELEVANCY SCORE 3.13

    DB:3.13:Sky Sports Mobile f8


    My sky sports mobile is crashing again - always happens when champions league is onWhy?

    DB:3.13:Sky Sports Mobile f8


    This, really, should be on Sky's forum as this has nothing to do with Vodafone. I assume it's because everyone wants to watch the Champions League at the same time so it puts a strain onSky's servers. I have SkyGo myself and I know, from experience, that their servers are absolutely shocking at times.

  • RELEVANCY SCORE 3.13

    DB:3.13:Crashing xp


    Hi

    I also have the same problem with the iPhone 6 Plus, the Sky app has gone white but previous to that I was having trouble with it crashing every five minutes or so. Is there a fix for this? I keep getting a Error message has anybody else experienced this?

    DB:3.13:Crashing xp

    Can you post up a screenshot of the error message Mike?

    We're aware of the colours of the app and we're looking to address it in the future.

    Thanks,




    Kei M
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.13

    DB:3.13:Why Does My Snapchat App Keep Crashing? How Do I Fix It? 7s


    how do i fix a crashing app?

    DB:3.13:Why Does My Snapchat App Keep Crashing? How Do I Fix It? 7s

    delet it and re download it. If you stay on the camera it will stay on and won't crash. Then clear your feed and it will work again!

  • RELEVANCY SCORE 3.13

    DB:3.13:Sky+ App jx


    Hi I have sky installed now but he app says have not got sky+ installed. I have !!! Anyone help
    Please

    DB:3.13:Sky+ App jx


    Hi scottie1000,

    I have sent you a private message so we can get a better understanding of this issue. Can you reply to the message when you have a free minute?

    Thanks,




    Anne
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

    New to the forum? Click hereTagging your posts and others with relevant key words is another way to help,
    it also counts towards forum rank.

  • RELEVANCY SCORE 3.12

    DB:3.12:Why Is My Silverlight Link Crashing When Trying To Watch Sky Via My Laptop? sx



    I can't get SKY live to play it keeps saying silverlight has crashed.......

    DB:3.12:Why Is My Silverlight Link Crashing When Trying To Watch Sky Via My Laptop? sx


    Try uninstalling Microsoft Silverlight off your computer and then reboot the PC. When it has started up again go to use Sky Go again and it should prompt you to install silverlight which you need to do again.




    __________________________________________________________________________________________.

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    I do not work for Sky.

  • RELEVANCY SCORE 3.12

    DB:3.12:Sky Go Keeps Crashing On Ipad Mini am


    Every time I select a movie or tv show the app just crashes. Please help!!!!

    DB:3.12:Sky Go Keeps Crashing On Ipad Mini am

    Every time I select a movie or tv show the app just crashes. Please help!!!!

  • RELEVANCY SCORE 3.12

    DB:3.12:Sky+ App jf


    Can u change the box the the app records to? If yes how do i?

    DB:3.12:Sky+ App jf


    Yes via this link:

    https://my.sky.com/mysky/makethemost/sky-plus/




    __________________________________________________________________________________________.

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    I do not work for Sky.

  • RELEVANCY SCORE 3.12

    DB:3.12:Sky Box Keeps Crashing cj


    Every time I use the search function my sky box crashes I can still watch tv but the remote does not work and there is a red light next to the green light and so I have to pull the mains plug out.

    DB:3.12:Sky Box Keeps Crashing cj


    Ditto here, crashes the box anytime I try to search for anything. And the new On Demand is also pretty unreliable and slow mo.

  • RELEVANCY SCORE 3.12

    DB:3.12:Windows 8 Desktop App Keeps Crashing... cj


    Hey --

    DB:3.12:Windows 8 Desktop App Keeps Crashing... cj


    The same problem was occurring and was truly driving me mad! However, I have found the solution. First, access your Windows Phone just as you would if you had aUSB connected. Before you do this, please make sure your Windows Phone App for Desktop is closed
    along with your iTunes. Delete all of your music (don't worry!) and launch the Windows App again. You will have to sync your music from scratch.

    Hi,

    I deleted all my music and can get Windows Phone App for Desktop up and running, but then it crashes during sync and I get the stupid blue screen with sad face that stays on 0% progress for info collect and restart.... Errors vary but mainly gives critcial_error
    or page_kernel blah blah.

    Regards,
    Nic

  • RELEVANCY SCORE 3.11

    DB:3.11:Sky Sports App Crashing On Ipad 7k


    just this weekend, Sky Sports app is terminating periodically (perhaps after 5 - 10 minutes). annoying. It is returning to the main IPAD screen (ie terminating the app). Running on IPAD 2 using IOS6 6.1.3

    DB:3.11:Sky Sports App Crashing On Ipad 7k

    Hi Yoeman,

    Thanks for posting and sorry to see you're having issues!

    Have you tried deleting and re-installing the app since this has happened?

    If you could give that a try and then let us know how it goes for you that would be great.

    Thanks,




    Dylan
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.11

    DB:3.11:Sky+App Ipad sd



    serial numbers on app do not agree with on screen display

    DB:3.11:Sky+App Ipad sd

    Good Evening again graham147.

    If you go to service then press 03 on your remote control you will find the serial number for your box.

    Can you double check these numbers do not match the numbers on your ipad

    Can you also confirm that both your iPad and HD+ Box are on the same connection please.

    I look forward to your reply.

    Kind Regards




    Lainys
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.11

    DB:3.11:Why Does My Facebook App Keep Crashing? 18


    Why does my Facebook app keep crashing?

  • RELEVANCY SCORE 3.10

    DB:3.10:Itunes Is Crashing On Ipad,App Store Too 7z


    iTunes is crashing on iPad,App store too.Always when I star browsing

    DB:3.10:Itunes Is Crashing On Ipad,App Store Too 7z

    It's never been good on the iPad, but recently it has become intolerable. Considering that it is potentially a market winner, this homespun app is a pathetic piece of a rubbish. Can't somebody fix it?Having successfully made me too lazy to bother with my MacBook, I can't believe they would let this get so bad. I want to be able to buy stuff without getting out of bed.

  • RELEVANCY SCORE 3.10

    DB:3.10:Sky Go Crashing On Iphone 4 7s


    I have an iPhone 4 (iOS 5.1.1) and every time I go to look at the 'anytime' section and look through the movies, the app crashes back to the home screen after a few seconds.

    Does anyone have a solution to this problem as it's really getting on my nerves.

    Thanks

    DB:3.10:Sky Go Crashing On Iphone 4 7s

    Hi, everytime I try login to skygo via the app on my iphone the app just crashes how can I resolve this ( I have deleted and reinstalled, reset all network settings etc ) thanks

  • RELEVANCY SCORE 3.10

    DB:3.10:Sky Go Crashing And Then Saying There Is Another Window Open When It Restarts. 8k



    I have looked through the forum and found thishttp://helpforum.sky.com/t5/Using-Sky-Go/SKY-GO-ke​eps-crashing-telling-me-it-s-open-in-another-windo​... thread that makes it clear this isn't a one off problem and is in fact affecting a lot of users. Not only that but the problem was first reported almost a year ago and it is still an issue now. This keeps happening to me and it is rare that I manage to get the application to work when I want it to. And to pre-empt the comments of the previous thread, yes I have the most recent version of both skygo and silverlight, I have reinstalled them numerous times and I have restarted my computer numerous times. I am using a macbok pro running the latest version of lion. Sky needs to pull its thumb out and figure out which process isn't closing which is stopping sky from opening in a new window, or better yet make a native mac app rather then relying on software designed soley for windows to run on both os's. It's really getting annoying.

    DB:3.10:Sky Go Crashing And Then Saying There Is Another Window Open When It Restarts. 8k


    FB92,

    sorry my bad i not see you with apple and what i said in my post was for windows. Caesarome do you remember back last year this appeared and sky said it was silverlight i'm sure of it but can't think what to do.

    iechyd da

  • RELEVANCY SCORE 3.10

    DB:3.10:Sky App 8k



    How do i change the calander settings to change a date for my sky go account

    DB:3.10:Sky App 8k

    I don't understand what you are trying to do can you explain a bit more please.



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  • RELEVANCY SCORE 3.08

    DB:3.08:Sky Tv App zk


    Sky tv app not working on my samsung galaxy s4 subscribed but no luck

    DB:3.08:Sky Tv App zk

    Hello davejones30,

    Thanks for your post and sorry to hear that you are having problems with Sky Go on your Samsung Galaxy S4. Can you explain exactly what is happening? Are you receiving any error messages?

    Could you also have a look through the information here: Fix Sky Go issues

    Please post back as soon as you can and let me know how you get on.

    Thanks and best regards,

  • RELEVANCY SCORE 3.07

    DB:3.07:Sky Hd Box Crashing k9


    Sky hd box keeps switching itself off. It cancels any recordings at the time. It takes approx. 5 minutes to reset and then comes back on

    DB:3.07:Sky Hd Box Crashing k9

    Sassy293 wrote:
    Sky hd box keeps switching itself off. It cancels any recordings at the time. It takes approx. 5 minutes to reset and then comes back on
    Make sure the box is not overheating, and also check your Settings for Standby Mode ( ServicesOptionsSky+SetupStandby Mode ). This should NOT be on Eco - try Active or None. Eco Mode has been known to cause recording issues.

  • RELEVANCY SCORE 3.06

    DB:3.06:Sky Go Keeps Crashing On My Ipad Mini Any Ideas Why ka


    Trying to watch sky go on my iPad mini but it keeps crashing I have never had this problem before any suggestions ?

    DB:3.06:Sky Go Keeps Crashing On My Ipad Mini Any Ideas Why ka

    Hi Larabridges, thanks for getting in contact with us. Sorry to read you are having a problem like this. Would you first be able to try the steps in this link and get back to us after if you need any more help -http://help.sky.com/tv/sky-go/fix-sky-go-issues.

    Thanks Charlotte.




    Charlotte
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.06

    DB:3.06:Sky Remote df


    Downloaded sky app and it wob't wrk had sky fir 2mnths now.

    DB:3.06:Sky Remote df

    Hi nell95,

    Welcome to the Sky Help Forum!

    Is this still the case or have you managed to resolve it?

    Regards.

  • RELEVANCY SCORE 3.06

    DB:3.06:Sky+ App j7


    my sky+ app on phone wont connect 2 my sky box

    DB:3.06:Sky+ App j7


    Is your sky box connected to your home internet connection ?

    If it is then via your sky box try a Planner Rebuild




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.06

    DB:3.06:Sky+ App fs



    Since downloading the new Sky+ app, I have lost the ability to record remotely, any suggestions?

    DB:3.06:Sky+ App fs


    Good Morning Michael+Stoop,

    Thanks for posting your question.

    I would recommend deleting the app, rebooting your device and reinstalling the app again.

    Also performing a planner rebuild on your Sky+ box by following the relevant steps below;

    Sky+ (White) box

    Sky+ HD (Black) box

    I hope this information helps answer your question.

    Regards




    jason-d
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.06

    DB:3.06:Facebook App Is Crashing After Updating To New Ios xf


    facebook app is crashing after updating to new IOS

    DB:3.06:Facebook App Is Crashing After Updating To New Ios xf

    Delete the app, reboot the phone by holding HOME and SLEEP buttons until an Apple logo appears, then reinstall the app.

  • RELEVANCY SCORE 3.06

    DB:3.06:How Do I Download Sky App jx


    How to download sky app

    DB:3.06:How Do I Download Sky App jx


    You haven't said what app you want to download so a complete list of them can be found here:

    http://www.sky.com/products/ways-to-watch/sky-apps​/




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.06

    DB:3.06:Sky + And Sky Go App dd


    When I attempt to use either app it says I need to subscribe. However sky + works fine at home

    DB:3.06:Sky + And Sky Go App dd


    Good Afternoon Lindsey,

    Welcome to the Sky Help Forum and thanks for taking the time to make first post.

    Can I ask you to log into your MySky with the same Sky iD you are using for Sky Go and confirm that your package is correct and matches what you have at home.

    If it is correct then we will have to investigate why you are receiving this message.

    Thanks




    jason-d
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.06

    DB:3.06:Sky+Hd Box Keeps Crashing Since New Epg c9



    Since the new EPG download, my sky+HD box keeps crashing. Tried all of the usual restore methods and its ok for a short whiles, then off it goes again. Anyone else out there with the same problem?

    DB:3.06:Sky+Hd Box Keeps Crashing Since New Epg c9


    I seem to be having the same problem -- occasionally while already playing something on my planner, the play icon comes on randomly since the new EPG. It will also not stay paused for any length of time and "plays itself" if I walk out of the room for more than a few seconds (it did not used to do this before the new EPG download and self-install a few days ago.) I also get periods where the whole box will lock up and I will have to unplug at the wall to restore.

    Recently in the past 2 weeks before the new EPG I have also been getting poor signal quality and a NULL lock on one or both dish inputs from time to time. It is a communal dish and when I try an LNB reset I get the message that two recordings are in progress and I cannot access the reset Menu.

  • RELEVANCY SCORE 3.06

    DB:3.06:Sky+ App 8p


    Can anyone tell me
    How to change the sky box
    I record to from
    The sky+ app on my iphone?

    DB:3.06:Sky+ App 8p


    You should be able to do that via this link:

    www.sky.com/mysky/makethemost/sky-plus/




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.06

    DB:3.06:App Store App Keeps Crashing zm


    what's going on with the new app store? it keeps crashing on me, does anyone have that problem?

    DB:3.06:App Store App Keeps Crashing zm

    The exact same thing is happening for me since the past two days now..!!!I tried a couple Hard Rebbot's and when that didn't help did a couple full system reboot as in restore as well..!!Nothing seems to work, can someone help.!!!can someone atleast let me know how i can change it back to ios 5????

  • RELEVANCY SCORE 3.06

    DB:3.06:Sky Go And Sky Apps For Ipad f3


    New to to sky. Sky I'd works great With sky go but sky news and sky sports app for iPad say I dont have a subscription. I do! Please help

    DB:3.06:Sky Go And Sky Apps For Ipad f3

    Skycustomer24 wrote:

    Also I am not able to get remote record to work as it says I dont have a SKY+ subscription,

    This can be sorted by calling Sky and asking them to send your details through to their "New Media Team" as it is this team only that can fix the remote record issue.




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
    I do not work for Sky.

  • RELEVANCY SCORE 3.06

    DB:3.06:Problems With Sky On The Go App And Sky Movies Apps Crashing On Ipad xa


    I can access sky sports app and sky news apps on my ipad but sky on the go and sky movies apps crashes when loading even though I have the recent update to sky on the gi

    DB:3.06:Problems With Sky On The Go App And Sky Movies Apps Crashing On Ipad xa

    I can access sky sports app and sky news apps on my ipad but sky on the go and sky movies apps crashes when loading even though I have the recent update to sky on the gi

  • RELEVANCY SCORE 3.04

    DB:3.04:Sky App pz


    Why Why Why yet another app not available on the Windows platform how disappointed

    DB:3.04:Sky App pz

    Because windows phones do not have enough of a market share to warrant the outlay for development(i have a windows phone aswell so feel the pain).Unless there is a significant upshift in sales(and lets face it thats not likely)then it wont change Sky's stance.



    I do not work for Sky im just a customer like you.
    Seeing as people don't read PM ME ASKING FOR HELP AND I WILL BLOCK YOU I'm not tech support.

  • RELEVANCY SCORE 3.04

    DB:3.04:Crashing App m1


    My details:IPHONE MODEL: 4GSIOS 6.1.3SPOTIFY VERSION: 0.5.2.374APPROX CRASH FREQUENCY: Upon launch of appJAILBROKEN: no

    DB:3.04:Crashing App m1


    Yes! I´ll erase them and see if that´s the Problem....

    didn´t work either...

  • RELEVANCY SCORE 3.04

    DB:3.04:What Advantage Is Sky App a8


    How does the sky app help with sky go

    DB:3.04:What Advantage Is Sky App a8

    Hi Saint+Clair, I am a little confused by your post.

    I'm not sure what you mean by 'How does the sky app help with sky go'? Can you confirm what you mean?

    I look forward to your reply.

    Cheers




    John-B
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

    New to the forum? Click hereTagging your posts and others with relevant key words is another way to help,
    it also counts towards forum rank.

  • RELEVANCY SCORE 3.04

    DB:3.04:Ios 6 App Store Keeps Crashing On Ipad 3 cm


    App Store keeps crashing on ios 6 with newest iPad (3)

    DB:3.04:Ios 6 App Store Keeps Crashing On Ipad 3 cm

    App Store keeps crashing on ios 6 with newest iPad (3)

  • RELEVANCY SCORE 3.04

    DB:3.04:Sky + App js


    Can you please make the sky + app access my sky box even when not connected to my home network.

    DB:3.04:Sky + App js

    Tvsatweek,

    Thank you for your update on this one It's always helpful to know differences that occur.

    Thanks




    Danielle
    Community Coordinator

  • RELEVANCY SCORE 3.04

    DB:3.04:Sky Go "Tv From Sky" On Xbox One 1k


    Any updates on the xbox one app

    DB:3.04:Sky Go "Tv From Sky" On Xbox One 1k


    I'm not sure that it's really enough to get a reason out of them. just looked up wikipedia on sales for ps vita... apparently minimum 4m units. should we be asking for it on this as well?

    My theory is in my post above anyway - it's a tough issue, reminds me of the cosole wars in my school days haha

  • RELEVANCY SCORE 3.04

    DB:3.04:The Downloaded To Ios6 Now App Store Keeps Crashing On My Ipod Touch a3


    App store keeps crashing after I downloaded ios6 help guys

  • RELEVANCY SCORE 3.04

    DB:3.04:Sky+ App Can't Find Sky+ Box ds



    I have a compatable box, and followed set up instructions but app still can't find box on the network.

    DB:3.04:Sky+ App Can't Find Sky+ Box ds

    Hi Paul307,

    Please can you try asoftware update on the boxthen have a look at this link hereabout the Sky+ app.

    Thanks,




    Gail
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.04

    DB:3.04:Sky Sports App 8m


    How do I get notifications to go on this app, they perminatly there

    DB:3.04:Sky Sports App 8m


    hello,

    are you talking about this application ?

    http://appworld.blackberry.com/webstore/content/14​957?lang=en

    besides, I do not understand your question at all.




    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • RELEVANCY SCORE 3.04

    DB:3.04:Sky j3


    Anyone having problems with sky amp; telescope app

    DB:3.04:Sky j3

    Anyone having problems with sky amp; telescope app

  • RELEVANCY SCORE 3.04

    DB:3.04: Still Having Problems With Sky+ App And Not Finding My Sky + Box sk



    still having problems with sky+ app and not finding my sky + box, it finds it then when i go off the app it cant find it again..







    Solved!
    Go to the solution

    DB:3.04: Still Having Problems With Sky+ App And Not Finding My Sky + Box sk


    Hi markend75,

    Can you uninstall the app from your deviceSwitch it off/onReinstall the app and try again please.

    If this has helped please mark this post as an Accepted Solution, if you need to ask more questions please post it on the relevant board in the Forum.

    Thanks,

  • RELEVANCY SCORE 3.04

    DB:3.04:Why Wont My App Open! xf


    IT KEEPS CRASHING!

    DB:3.04:Why Wont My App Open! xf

    Many of the reasons why applications won't open are also the same reasons system slow down. See if any of these apply: https://discussions.apple.com/docs/DOC-6921 And yes, by all means give us more details. Go to Apple menu - About This Mac and tell us your Mac OS X version. Go to the application in the Finder and select it by clicking it once, and Get Info from the File menu and find out the version of the application. Then compare to http://www.roaringapps.com/ for compatibility data. While in the Finder find your free space and space used in the Finder status bar (activated by the View menu when a Finder window is open).

  • RELEVANCY SCORE 3.02

    DB:3.02:Version 11.6. R602 Adobe Flash Player Keeps Crashing When I Select A Movie On Sky Go. c9



    Version 11.6. r602 Adobe Flash Player keeps crashing when I select a movie on Sky Go. Is there a solution to stop this happening please?

    DB:3.02:Version 11.6. R602 Adobe Flash Player Keeps Crashing When I Select A Movie On Sky Go. c9

    Hi LEN+COLLINS,

    Thank you for taking the time to join the Sky Help Forum and welcome to our community.

    I am sorry to read that this problem seems to beoccurringwhen you are trying to view a movie on Sky Go. What we would do in this instance is ask if you could delete and uninstall any Sky Go applications you may have installed on your device along with any Microsoft Silverlight content that you have, reboot your device, and then download these programmes once again.

    If this helps please accept as solution, if this does not help please post back into the forum.

    Thanks

  • RELEVANCY SCORE 3.02

    DB:3.02:Sky Sports Mobile App xf


    I can't get on sky sports mobile app I am with Vodafone it says unfortunately sky sports app has to close any ideas?

    DB:3.02:Sky Sports Mobile App xf

    All sorted now it was vodafone fault thanks

  • RELEVANCY SCORE 3.00

    DB:3.00:Sky Sports App 7k


    Sky sports app says i have not registered my device but i can use the sky go app

    DB:3.00:Sky Sports App 7k

    Sky sports app says i have not registered my device but i can use the sky go app

  • RELEVANCY SCORE 3.00

    DB:3.00:Help Please z7


    My sky hd box keeps getting disconnected from my router so I have only got showcase in on demand and also the sky app on my iPad and iPhone also gets disconnected so I have to keep connecting them, and now this morning I can't use the advance search as I keep getting the message my broadband connection is limited and bt says there is a problem with my box and sky says its my internet connection and now my box keeps crashing and the remote wont work so I have to pull the plug out of the mains.

    DB:3.00:Help Please z7

    But what about the crashing as it has just happened again. I can still watch tv but the remote does not work and there is a red light next to the green light and so I have to pull the mains plug out.

  • RELEVANCY SCORE 3.00

    DB:3.00: Sky ck



    please could someone help, my computer keeps crashing on internet explorer







    Solved!
    Go to the solution

    DB:3.00: Sky ck


    Hi, uninstall internet explore and reinstall should solve the problem. also make sure you using decent anti virus and a better browser firefox or chrome are both great




    ----------------------------
    If I have replied to one of your post for help and asked a question which you have answered but not got a reply from me feel free to PM to remind me to check your post.

    Also if i have helped please click on kudos and if I solved the problem please make my post as a solution.

    Damien

  • RELEVANCY SCORE 3.00

    DB:3.00:Sky Wifi App da



    Does anyone have the Sky WiFi app that actually works? Mine is useless

    DB:3.00:Sky Wifi App da

    Is wifi turned on onyr phone?

  • RELEVANCY SCORE 3.00

    DB:3.00:Sky Mobile Tv App.. 9a


    hi i just purchased my sky mobile tv app and i am getting the "device limit reached" message. please can you help. thankyou.

    DB:3.00:Sky Mobile Tv App.. 9a

    Thanks for getting back to me.

    Can you let me know your Sky ID(that you use to sign into application), your email address and date of birth please?

    Once we've confirmed these details I can raise them off to the relevant team.

    Regards,




    Liam
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 2.99

    DB:2.99:Sky Go Is Crashing My Internet xd



    Every time I try and use Sky Go on my laptop it crashes the internet and will not work. It works fine on my iPhone so nothing wrong with log in etc.

    Anyone got any ideas?!

    Cheers.

    DB:2.99:Sky Go Is Crashing My Internet xd


    Hi Sophieb123,

    Welcome to our help forum

    Can I ask if you are connecting to the internet with the laptop via the ethernet connection or wirelessly?

    When you attempt to log into the Sky Go application on the laptop, what colour does your internet light go on your router when it kicks you back out again?

    Many thanks,




    Shelz
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 2.99

    DB:2.99:Itunes, Ibooks And App Store Constantly Crashing 1k


    How can I stop iTunes, app store, and iBooks from crashing constantly on my gen 1 iPad?

  • RELEVANCY SCORE 2.99

    DB:2.99:Ipad Keeps Crashing mk


    iPad keeps crashing while on app store, iTunes, and Ganesh center

    DB:2.99:Ipad Keeps Crashing mk

    that does not help me a bit, but thanks Tom

  • RELEVANCY SCORE 2.99

    DB:2.99:Sky Go App For Windows Phone dm


    Was wondering if anyone from sky could say if the sky go app will be available on windows phone anytime

    DB:2.99:Sky Go App For Windows Phone dm

    Thing is you can get app on xbox store, windows 8 store but not phone

  • RELEVANCY SCORE 2.99

    DB:2.99:Sky+ Hd Box Keeps Crashing mj



    Can someone please tell me why my sky+hd box keeps crashing, it is doing my head in!!!!!

    DB:2.99:Sky+ Hd Box Keeps Crashing mj


    If it's a Samsung or Pace box box, see this thread and the Current Issues Thread pinned to the top of the forum. Otherwise, do post again with your box Version No. (Services Settings Details).

  • RELEVANCY SCORE 2.99

    DB:2.99:Ipad Map App Crashing dk


    My ipad2 map app will not open

  • RELEVANCY SCORE 2.99

    DB:2.99:Sky Go Extra Keeps Crashing After A Few Seconds 71


    Hi all,

    I wonder if anyone can help? Every time I try to playback a downloaded programme it plays for about 10 seconds then jumps back to my iPhone 5s homepage. I've closed the app and deleted/re-downloaded the content, but still happens...

    Any ideas most welcome.

    Cheers

    DB:2.99:Sky Go Extra Keeps Crashing After A Few Seconds 71

    You can also try turning off your wi fi as its not needed for downloaded content.

  • RELEVANCY SCORE 2.99

    DB:2.99:Sky Go App 1f


    My sky go app has stopped working since the update on the ipad

    DB:2.99:Sky Go App 1f


    Sky are aware, see here:

    http://helpforum.sky.com/t5/Watching-Sky-Q-A/No-li​ve-programmes-available-since-Sky-Go-app-update/qa​...




    __________________________________________________________________________________________.

    If someone has helped you then please click on the LIKES button in their post.
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