• RELEVANCY SCORE 5.46

    DB:5.46:Xbox One Dvr And Skype Locked... ax





    Behind Gold Subscription




    DB:5.46:Xbox One Dvr And Skype Locked... ax

    Kermit1970 wrote:
    Here's a link to how relevant it is

    Yes, that's about PS4 that is relevant. When i read this i had already seen the tweet XD




  • RELEVANCY SCORE 3.46

    DB:3.46:Xbox xp




    Skype For Xbox One !

    DB:3.46:Xbox xp


    Here's some more information about Skype for Xbox One:http://www.skype.com/en/download-skype/skype-for-g​aming-and-music/

    Anything in particular we can help you with?




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  • RELEVANCY SCORE 3.31

    DB:3.31:Xbox One Premium Upgrade? 8f




    After using Skype one my One I logged onto main site and it says its now Premium from the Xbox. Will I be charged for an upgrade that the system made?

    DB:3.31:Xbox One Premium Upgrade? 8f


    OK. But I had to unlink and relink my skype account to get it lined up with the right Microsoft account. And in the process, the premium upgrade disappeared. When I had Premium, I could contact support via chat. But now it is gone---and adding insult to injury I can't contact support to ask for help!

  • RELEVANCY SCORE 3.15

    DB:3.15:When Will You Update Skype For Xbox One? c7



    Hi,

    Currently skype on Xbox one is very buggy when trying to add someone to a call and as you can see many other coutless reasons.

    Why on earth has the app not been updated once yet what the heck is going on?

    Shawn

    DB:3.15:When Will You Update Skype For Xbox One? c7

    Refer to my many other threads attatched to my account.Currently when you try to add someone to a group voice chall from Mac and if they don't have the skype app already running in the background and they say Xbox answer 99% of the time the call never connects. And then the only way I can add them into our call is by removing them from the skype group call and re-adding them to the call.

  • RELEVANCY SCORE 3.10

    DB:3.10:"You Have Been Signed Out Of Skype, Please Sign Into An Xbox Account To Use Skype." 7d



    This message,"You have been signed out of Skype, please sign into an Xbox account to use Skype." has been coming up whenever I've been trying to sign into Skype on the Xbox One...Not sure what happened but all it's giving me is the "Sign in" button, but all it does is just loop me back to the same message... Please help.







    Solved!
    Go to Solution.

    DB:3.10:"You Have Been Signed Out Of Skype, Please Sign Into An Xbox Account To Use Skype." 7d


    What fixed it for me was a hard reset of my xbox. Hold the power button down for about 10 seconds and restart it.

  • RELEVANCY SCORE 2.97

    DB:2.97:Skype Premium Group Calling Official Maximum Number z1



    I have 5-6 friends I play online games with and before xbox one we used party chat. Now that we are on xbox one we have had plenty of issues getting chat working and wanted to try out skype as an alternative. I am logged in and using a premium account I have had for some time and it still looks likeI am hitting a max of users. Can I get an official answer on this?

    DB:2.97:Skype Premium Group Calling Official Maximum Number z1


    Hi and welcome to the Skype Community,

    Group video calls on Skype for Xbox One are limited to 4 participants - that is: you and three of your friends.

    For group audio calls the limit is higher, I'm currently checking how many exactly. What's the message you are seeing and how many users could you add?

    UPDATE: The limit for group audio calls initiated from your Xbox One is currently also 4. If you are invited to a group call hosted on a PC the limit is much higher - depending on the hosts setup up to 20 participants.




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  • RELEVANCY SCORE 2.95

    DB:2.95:Can You View A Call On Xbox One That You Aren't Directly Connected To. sf



    Okay so long story straight my information is on "Fred's" (not real name) Xbox One and I believe he has access to my chat logs and what-not. I used my laptop at home to skype my friends but it was on the same account as the Xbox One. Is it possible Fred could have seen videos call that I made to other people?

    DB:2.95:Can You View A Call On Xbox One That You Aren't Directly Connected To. sf


    Okay so long story straight my information is on "Fred's" (not real name) Xbox One and I believe he has access to my chat logs and what-not. I used my laptop at home to skype my friends but it was on the same account as the Xbox One. Is it possible Fred could have seen videos call that I made to other people?

  • RELEVANCY SCORE 2.93

    DB:2.93:Locked Out Of Xbox One k9


    I haven't logged on to my xbox one in a while, and when I tried to do so today I couldn't remember my password and locked my self out of my account. I logged on at account.live.com and reset my password. But now when I go back to my xbox one and try to
    log in it tells me that I am locked out and need to go to account.live.com for more information. I can not find the information I need to get back in and unlock my account and log back in. Can any one please help me reset the xbox sign in so I can get back
    in and play?

    DB:2.93:Locked Out Of Xbox One k9

    Try Xbox support:
    http://support.xbox.com/en-US/

  • RELEVANCY SCORE 2.92

    DB:2.92:Account Locked f1



    can you please fix my skype some one locket

    Post transferred to create its own new thread.

    Subject/title edited accordingly.

    DB:2.92:Account Locked f1


    Hi, larbi-rahhou1, and welcome to the Community,

    You will need to contact customer service directly to determine why your account was suspended (blocked or locked) and what may be done to recover access to it.

    Regards,

    Elaine




    __________________________________________________________________________________________________Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security
    Online Safety Tip: Change your passwords often!

  • RELEVANCY SCORE 2.90

    DB:2.90:Poor Customer Service (Suspended Skype Xbox One) fk



    for the last two days I've been filling out the same form over and over again in an attempt to un-suspend my Skype account. Everytime i fill out said form I just get another email six hours later telling me to fill out the same form. It's a bit ridiculous at this point.

    DB:2.90:Poor Customer Service (Suspended Skype Xbox One) fk


    Another email recieved telling me how sorry they are that I want to delete my account but here fill out this form yet again.

  • RELEVANCY SCORE 2.87

    DB:2.87:Our Community mz


    Microsoft's upcoming Xbox One game console is set to redefine the Xbox LIVE experience. Unveiled at the "Xbox: A New Generation Revealed" event that took place last month at the Microsoft Xbox campus in Redmond, Washington, the new service will "truly evolve the next generation of games and entertainment," said Microsoft's Corporate VP of Xbox LIVE, Marc Whitten.

    The new Xbox LIVE will be based on the membership of Microsoft's current game console, the Xbox 360, but promises to be more powerful, more personal and more intelligent. Whereas in 2002 it was powered by 500 servers, at the launch of the Xbox 360 saw that number grow to 3,000, and today, 15,000 servers power the modern service. Microsoft says that the new service will have access to over 300,000, which the company claims is larger than the entire world's computing power in 1999.

    In addition to a large selection of video games, songs, TV shows and sports, the new Xbox LIVE will also bring Skype videoconferencing in HD and a new "what's trending" featuring showing you what's hot across games and entertainment.

    Further, Microsoft says that on the new service, all your games, game saves, movies, music and profile are stored in the cloud, so you can access them anywhere, anytime.

    Microsoft also announced that an Xbox LIVE subscription will work on both the Xbox 360 and Xbox One game consoles.

    During the reveal event, Marc Whitten mentioned that Xbox One will include a "dedicated game DVR" that will allow gamers to capture and edit your magic moments and save them to the cloud via Xbox LIVE.

    Matchmaking will see enhancements as well, with the new Xbox LIVE offering a new asynchronous capability that will allow you to search for your perfect match, even while playing another game, watching TV, or browsing the internet.

    Games downloaded from the service will be immediately playable, with a base amount of the data downloaded right away and the rest downloading in the background as you play. Game updates can also be downloaded and installed seamlessly in the background, so your games or entertainment won't be interrupted.

    Game developers will also be able to tap into this new power, using the multi data centre infrastructure to process direct game computations. This means that a portion of the game's data processing will be handled by the cloud, allowing for bigger matches with more players, and living, persistent worlds that can evolve or change even when you're not playing.

    While your Xbox One console is at rest, your games can stay in sync with the outside world. One such example given by Microsoft is that player stats in your sports game could be updated automatically based on the player's weekend results.

    The Xbox Achievement system are also getting redefined, with achievements spanning across games and other experiences, meaning that achievements are no longer confined to a single game. Achievements will also be dynamic and changing, evolving over time.

    Video game website Polygon also reports that Xbox One users will now be able to have 1,000 friends on their list, a big jump from the 100 friend max limit imposed on the Xbox 360.

    For more information on Xbox One, be sure to check out futureshop.ca's dedicated Xbox One section. Future Shop will also be launching an Xbox brand store on futureshop.ca very soon, so stay tuned!

    DB:2.87:Our Community mz

    Microsoft's upcoming Xbox One game console is set to redefine the Xbox LIVE experience. Unveiled at the "Xbox: A New Generation Revealed" event that took place last month at the Microsoft Xbox campus in Redmond, Washington, the new service will "truly evolve the next generation of games and entertainment," said Microsoft's Corporate VP of Xbox LIVE, Marc Whitten.

    The new Xbox LIVE will be based on the membership of Microsoft's current game console, the Xbox 360, but promises to be more powerful, more personal and more intelligent. Whereas in 2002 it was powered by 500 servers, at the launch of the Xbox 360 saw that number grow to 3,000, and today, 15,000 servers power the modern service. Microsoft says that the new service will have access to over 300,000, which the company claims is larger than the entire world's computing power in 1999.

    In addition to a large selection of video games, songs, TV shows and sports, the new Xbox LIVE will also bring Skype videoconferencing in HD and a new "what's trending" featuring showing you what's hot across games and entertainment.

    Further, Microsoft says that on the new service, all your games, game saves, movies, music and profile are stored in the cloud, so you can access them anywhere, anytime.

    Microsoft also announced that an Xbox LIVE subscription will work on both the Xbox 360 and Xbox One game consoles.

    During the reveal event, Marc Whitten mentioned that Xbox One will include a "dedicated game DVR" that will allow gamers to capture and edit your magic moments and save them to the cloud via Xbox LIVE.

    Matchmaking will see enhancements as well, with the new Xbox LIVE offering a new asynchronous capability that will allow you to search for your perfect match, even while playing another game, watching TV, or browsing the internet.

    Games downloaded from the service will be immediately playable, with a base amount of the data downloaded right away and the rest downloading in the background as you play. Game updates can also be downloaded and installed seamlessly in the background, so your games or entertainment won't be interrupted.

    Game developers will also be able to tap into this new power, using the multi data centre infrastructure to process direct game computations. This means that a portion of the game's data processing will be handled by the cloud, allowing for bigger matches with more players, and living, persistent worlds that can evolve or change even when you're not playing.

    While your Xbox One console is at rest, your games can stay in sync with the outside world. One such example given by Microsoft is that player stats in your sports game could be updated automatically based on the player's weekend results.

    The Xbox Achievement system are also getting redefined, with achievements spanning across games and other experiences, meaning that achievements are no longer confined to a single game. Achievements will also be dynamic and changing, evolving over time.

    Video game website Polygon also reports that Xbox One users will now be able to have 1,000 friends on their list, a big jump from the 100 friend max limit imposed on the Xbox 360.

    For more information on Xbox One, be sure to check out futureshop.ca's dedicated Xbox One section. Future Shop will also be launching an Xbox brand store on futureshop.ca very soon, so stay tuned!

  • RELEVANCY SCORE 2.87

    DB:2.87:Xbox One Video Chat Is Not Popping Up On Skype App a9



    how do u video chat though the xbox one skype app

    DB:2.87:Xbox One Video Chat Is Not Popping Up On Skype App a9


    Hi.

    can see a name popping up on my screen, but there is no sound or pling like I used to hear. Can you help?

  • RELEVANCY SCORE 2.85

    DB:2.85:Can't Log Into Skype On Xbox One. c1



    I am trying to use skype on my xbox one and about a month ago it worked fine but now will not work. When I go to sign in it says you have been signed out of skype please sign into an xbox account to use skype. It just gets stuck in a loop like this. I saw someone had a previous problem like this, I made sure my microsoft account is linked to skype which it is, which is linked to my xbox live profile. I can use skype fine from my laptop or phone but when I try to do xbox have this problem.

    DB:2.85:Can't Log Into Skype On Xbox One. c1


    Well I already figured out the problem I had changed my microsoft password since last time I logged into skype I just had to remove my xbox profile and then re add it with new password.

  • RELEVANCY SCORE 2.84

    DB:2.84:Cant Download Xbox One Game Dvr From Onedrive mf


    I uploaded some game DVR clips from my Xbox One to my OneDrive account, but I am unable to download the videos to my PC.

    I have tried downloading with Internet Explorer and Firefox and both report back the same error message

    "Cannot download this file. Invalid http server reply. Details: HHTTP/1.1 200 OK"

    Any ideas?

    Cheers

    DB:2.84:Cant Download Xbox One Game Dvr From Onedrive mf

    Hi,

    I understand that you are unable to download video clips on your OneDrive.

    For investigation, please provide additional information by answering the questions below.

    - Does the issue occur when using other computer?
    - Does the issue occur when trying to download other files?
    - Does the same issue with downloading files also occur when using other account?

    Also, I need you to give us the affected account. This will help us to check the real issue that you have.

    I created a private message wherein you will provide some information we needed in order for us to investigate your issue. Please click on "You have a private reply to this message" link just above your post to view the message.
    Don’t forget to sign in to Microsoft Community Forum to view the link.
    Your cooperation is highly appreciated.

    Thanks!

  • RELEVANCY SCORE 2.83

    DB:2.83:[Tweak] Cannot See Rectangle Around Contact Selection z7



    Hi,

    Please update the Xbox One Skype app so that when you are trying to select a contact the rectangle box around someone's name is biright skype blue and not white:

    I currently have his first address slected but its very hard to tell

    https://onedrive.live.com/redir?resid=9352C924AB654C64!668authkey=!ALjLzYoB8tbiVUkv=3ithint=photo...

    Thank-you,

    Shawn

    DB:2.83:[Tweak] Cannot See Rectangle Around Contact Selection z7


    Thanks for the feedback. It looks like the shadow that we use for highlight is not obvious enough on your TV.




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  • RELEVANCY SCORE 2.82

    DB:2.82:I Linked My Xbox One To My Skype Account.... 3k



    Problem is, I didn't realize that by doing so, it would upgrade my FREE skype account to premium...I need help to downgrade my subscription if it isn't possible to use skype on Xbox One for free....

    DB:2.82:I Linked My Xbox One To My Skype Account.... 3k


    Yes, 100% Sure. The 6 months offer is now automatically renewable.




    ___________________________________________________Добавляйте баллы, если моё сообщение вам помогло. Спасибо! Возврат денег | Система обновления подписок | Заблокировали/взломали аккаунт? | Пропали контакты? | Не зайти в Skype/не добавляются контакты? | Не удалось загрузить базу данных?Подписки | Цены

  • RELEVANCY SCORE 2.81

    DB:2.81:Xbox Account kx


    i have been locked out of my xbox live account as my email and password do not match. however it happens that my email has been shut down. is there anyway possible i can change the email on my xbox account to one that works? and to be able to use it?

    DB:2.81:Xbox Account kx

    This is the Xbox Music forum, you can reach the Xbox forums at forums.xbox.com, or you can contact their support at
    http://support.xbox.com/en-US/contact-us

  • RELEVANCY SCORE 2.80

    DB:2.80:How Will You Be Using Skype On Your Xbox One? 3p



    We are less than a week away from the launch of Xbox One now - follow the countdown on www.Xbox.com. Everyone at Skype is really excited about this release as it will bring Skype on the biggest screen in your home. This allowy you to stay close to your friends and family thanks to the power of Kinect delivering stunning Skype HD group video calls:

    I'm looking forward to get my livingroom upgraded for calls to my family (and obviously try out one or the other new game... ).

    What are you planning to use your new Xbox One for?




    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

    DB:2.80:How Will You Be Using Skype On Your Xbox One? 3p


    calling my friends while playing call of duty ghosts

  • RELEVANCY SCORE 2.80

    DB:2.80:Skype On Xbox c7



    Is Skype available to be put on the Xbox 360 and use the kinect system for it? We also have a Samsung 6000 series smart tv and samsung bluray non 3D. Anyway to get skype?

  • RELEVANCY SCORE 2.80

    DB:2.80:Credits Needed For Skype To Skype mm



    Hi,

    I'm new to Skype and have an Xbox One with Skype installed. Wife and I used our microsoft accounts to log in to Skype. Trying to use Skype on the Xbox One to video call my wife on her Android, a message comes up that we need credits. I thought Skype to Skype was free? Or do we need to put a requisite $10 to start in the account to essentially use Skype?

    Thanks.

    Sorry if this was double posted, I started another thread that didn't show up because I didn't have a community name.

    DB:2.80:Credits Needed For Skype To Skype mm

    Hey there,You should still be able to Skype each other, if your both on Skype. I Skype other people and don't pay for it. I can only think that you may have tried calling her instead. That would bring up a message to buy credits.When you called her, was it to her phone, or to her account?Also, does this happen when she calls you?As for the other thread you started. If you find it late, I would recommend dropping a private message in, to tell them what has happened. They will be able to remove the thread if they see it was started by you.Regards,



    _______________________________________________________________________________________________Life is a train. You can choose your path choice, but you can not choose when the track will end...Where will the track take you?If my post has answered your question. Please mark it as an answer.

  • RELEVANCY SCORE 2.80

    DB:2.80:Ransom Call On Xbox And Can't Call Skype User mx


    I was playing ghosts on Xbox and I get this call and also a call on my iPods textnow I answer it on Xbox my Skype took for ever to load and forever to connect to call it stopped and said no new calls so I try to call the number from my iPod and it says this call could not be completed because your trying to reach a Skype user. So I Reyes on Skype it said the same thing. Please help

    DB:2.80:Ransom Call On Xbox And Can't Call Skype User mx

    I was playing ghosts on Xbox and I get this call and also a call on my iPods textnow I answer it on Xbox my Skype took for ever to load and forever to connect to call it stopped and said no new calls so I try to call the number from my iPod and it says this call could not be completed because your trying to reach a Skype user. So I Reyes on Skype it said the same thing. Please help

  • RELEVANCY SCORE 2.79

    DB:2.79:Hi When I Try To Log Onto Skype Thru My Xbox One It Says That It Is Already Logged On To Another Acc p1


    when i try to log on xbox through xbox one it says it is already on a different Microsoft account

    DB:2.79:Hi When I Try To Log Onto Skype Thru My Xbox One It Says That It Is Already Logged On To Another Acc p1


    Hey there

    When you log onto what, does it bring you this message??

    Also, iis this regrding Skype?

    Or your Xbox Gamertag/ Account?

    Regards,




    _______________________________________________________________________________________________Life is a train. You can choose your path choice, but you can not choose when the track will end...Where will the track take you?If my post has answered your question. Please mark it as an answer.

  • RELEVANCY SCORE 2.79

    DB:2.79:How To Unlink My Xbox One Account k1



    Hi, i wish to unlink my xbox skypeaccount and link my other skype account that hasall my contacts on to my xbox one.

    i have tryed and it tells to to contact skype support.

  • RELEVANCY SCORE 2.77

    DB:2.77:Xbox One Skype Account Sync Problem pa



    Good Evening

    I Have a Account for my Xbox One as everyone else does.

    And that is what my skype is attached to one my Xbox One. It created a New account for this.

    Though I have a Premium Skype account. on a different account.

    How do I Sync these?

    V/R

    Rizo







    Solved!
    Go to Solution.

    DB:2.77:Xbox One Skype Account Sync Problem pa


    Thank you very much.

    Simple instructions. worked effortlessly Thank you!

    V/R

    Rizo

  • RELEVANCY SCORE 2.77

    DB:2.77:No Option To Download Skype? sx



    I was going to install Skype on my xbox one and it never even gives me the option? I can only pin/unpin the app, cannot even launch it.

    DB:2.77:No Option To Download Skype? sx

    gogunnar2012 wrote:
    i am having the same exact problem...its really making me mad TBH. every other app on Xbox ONE says "Get it FREE". when i go to Skype it just says"unpin". there isnt a Launch button or anything...UGGHHH

    YES! thats exactly whats happening, any idea on a fix?

  • RELEVANCY SCORE 2.76

    DB:2.76:How To Sign Out Of Skype On Xbox One m3


    Hi

    So I signed into Skype on my Xbox one with the wrong account.

    Apparently, there is no way to ever sign out of skype once you do this.

    How can someone else sign in and use my skype?

    This is complete craziness?

    Please help if anyone knows how to sign out of skype once you are in it.

    I even checked to see if my microsoft account is linked to my skype account online, and it is not.

    Thanks for ANY help!!

    Dave

    DB:2.76:How To Sign Out Of Skype On Xbox One m3

    I had same problom sorry to keep this tread open int the wrong section but if you uninstall skype app from xbox and reinstall it ask you to sign in again and u can choose a different account then hope this helps :)

  • RELEVANCY SCORE 2.76

    DB:2.76:Xbox Demo Days On Now At Select Future Shop Locations! fd


    Want to get in on some Xbox One action?

    On Friday, Saturday and Sunday throughout September – December at select locations we’ll be hosting Xbox Demo Days featuring the latest games releasing on the Xbox One console. Get hands on with NHL 15, Sunset Overdrive, Halo and more!

    Xbox One brings together the best exclusive games, the most advanced multiplayer, live TV and your favorite gaming and entertainment apps. Play Halo and Sunset Overdrive with friends on a network powered by over 300,000 servers for maximum performance. Find new challengers who fit your skill and style with Smart Match. Upload your best game moments and broadcast your gameplay live. Then snap a game, live TV, or apps like Skype and YouTube side-by-side, and instantly switch from one to another/resume an experience right where you left off. With breakthrough technology and performance powered by the cloud, Xbox One keeps getting better over time.

    Check out the following list of store locations and hit up the store nearest you!

    Store
    Address
    City
    Province
    Friday
    Saturday
    Sunday

    South Edmonton Common
    1320 99 Street NW
    Edmonton
    AB
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Shawnessy
    #110 - 350R Shawville Boulevard SE
    Calgary
    AB
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Robson
    Suite 200 - 798 Granville Street
    Vancouver
    BC
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Surrey
    Unit 3200 - 10153 King George Highway
    Surrey
    BC
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    D/T Toronto
    325 Yonge Street
    Toronto
    ON
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Centreville
    460 St. Catherine Street West
    Montreal
    QC
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Place Laurier
    2020 - 2700 Boul. Laurier
    Quebec
    QC
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    *Advanced TV hardware required. Initial set-up, and some games and features, including, Skype video calls, Twitch video broadcast and instant switching, require broadband internet (ISP fees apply) and/or Kinect for Xbox One. Some apps, including (e.g., Netflix] also require app provider-specific subscriptions and/or additional requirements. Online multiplayer and Upload Studio require Xbox Live Gold (sold separately). Games and media content sold separately. Game DVR and Smart Match available in supported games. Servers may vary by game and location.




    JubySocial Community ManagerTech Yeah! For the love of tech!Following us on Twitter yet?

    DB:2.76:Xbox Demo Days On Now At Select Future Shop Locations! fd

    Want to get in on some Xbox One action?

    On Friday, Saturday and Sunday throughout September – December at select locations we’ll be hosting Xbox Demo Days featuring the latest games releasing on the Xbox One console. Get hands on with NHL 15, Sunset Overdrive, Halo and more!

    Xbox One brings together the best exclusive games, the most advanced multiplayer, live TV and your favorite gaming and entertainment apps. Play Halo and Sunset Overdrive with friends on a network powered by over 300,000 servers for maximum performance. Find new challengers who fit your skill and style with Smart Match. Upload your best game moments and broadcast your gameplay live. Then snap a game, live TV, or apps like Skype and YouTube side-by-side, and instantly switch from one to another/resume an experience right where you left off. With breakthrough technology and performance powered by the cloud, Xbox One keeps getting better over time.

    Check out the following list of store locations and hit up the store nearest you!

    Store
    Address
    City
    Province
    Friday
    Saturday
    Sunday

    South Edmonton Common
    1320 99 Street NW
    Edmonton
    AB
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Shawnessy
    #110 - 350R Shawville Boulevard SE
    Calgary
    AB
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Robson
    Suite 200 - 798 Granville Street
    Vancouver
    BC
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Surrey
    Unit 3200 - 10153 King George Highway
    Surrey
    BC
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    D/T Toronto
    325 Yonge Street
    Toronto
    ON
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Centreville
    460 St. Catherine Street West
    Montreal
    QC
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    Place Laurier
    2020 - 2700 Boul. Laurier
    Quebec
    QC
    5:00 - 9:00
    10:00 - 5:00
    11:30 - 5:00

    *Advanced TV hardware required. Initial set-up, and some games and features, including, Skype video calls, Twitch video broadcast and instant switching, require broadband internet (ISP fees apply) and/or Kinect for Xbox One. Some apps, including (e.g., Netflix] also require app provider-specific subscriptions and/or additional requirements. Online multiplayer and Upload Studio require Xbox Live Gold (sold separately). Games and media content sold separately. Game DVR and Smart Match available in supported games. Servers may vary by game and location.




    JubySocial Community ManagerTech Yeah! For the love of tech!Following us on Twitter yet?

  • RELEVANCY SCORE 2.75

    DB:2.75:Xbox One Video Degradation cd



    Is anyone having video degradation issues when integrating their directv through xbox one. I have my system connected using HDMI. The connections are as follows:

    - Directv (genie DVR) HDMI into Xbox one

    - Xbox One into Yamaha Receiver (with no processing, pass through only)

    - Yamaha Receiver to Vizio TV

    It is really visible on live sports broadcasts. It has a video feel vs. live video and the scrolling ticker is jittery (or stutters). I've reset the directv and xbox one and improves but quality does not maintain quality and reverts back to lower quality.

    Thanks!-Scott

  • RELEVANCY SCORE 2.75

    DB:2.75:How To Use Skype Name To Sign In? x8



    How the hell do i use my normal skype login on the xbox one, when all it want me to do is sign in using my hotmail account which i use for the xbox.

    i have tried unlinking my hotmail account and IT WONT LET ME !!!!!!!!!!

    i tried to ling my othe skype account to microsoft and IT WONT WORK !!!!!!!

    CAN ANYONE TELL ME HOW TO USE SKYPE FROM XBOX ONE USING A NORMAL SKYPE LOGIN !!!!

    i have wasted hours going back and forth and am pulling teeth out now

    why cant i just deletethe msn accout - OH IT WONT LET ME !!!!!!!!!

    SKYPE YOU NEED TO SORT THIS SH8T OUT

    DB:2.75:How To Use Skype Name To Sign In? x8

    paperviolet69 wrote:

    I signed up for a new account and answered all the questions as asked. Then when trying to sign in it asks over and over for my SKYPE name? Um, never made one, never asked to make one. Am i missing something? Seems like some weird runaround. Then when I tried to ask how to add contacts of my friends kept redirecting me to a page that simply says "its so easy to add friends just go to the contacts and select and find them or add..." Sorry that page is no where to be found. I tried every button on every home page and there was no contact to select. What gives?? back in the day this **bleep** was so easy my own mother had an account. I have tried for hours to contact a friend (we have just had a death in the family) to talk and I am exhausted and annoyed. My husband is a wiz at computers and he came over and said "oh it's merged with Microsoft? forget it...this will not work tonight" any thoughts on how to actually make a call

    Hmm .. maybe a little explanation will help:

    Xbox usesMicrosoft Account (MSA) to identify users. You sign in with an email address and password (which is the Microsoft Account) and associate it with a Gamertag. This is all the same account.

    Historically, Skype used a Skype ID to identify users. You sign in with a username and password in a Skype client to access your account. You also use the same credentials to login at skype.com to access your account.

    Relatively recently, Skype has enabled sign-in using an MSA (for signing in to a client and to skype.com). In order to make this work for new and existing users, a Skype ID and MSA are linked, which means that when you sign in with the MSA, you get access to the contacts from both accounts.

    Skype for Xbox One is the first Skype client that only supports signing in using MSA. Since every user already has an MSA on Xbox (their Gamertag), it's a logical form of authentication to use. When the user first launches Skype on Xbox One we check to see if there is already a linked account for that MSA; if there is, we just sign you in and you're good to go. If there isn't, we use the email address to find other Skype accounts that you have and you can choose which one to link to your MSA, or you can choose to create a new Skype account linked to your MSA.

    When you create a new account on skype.com, you can choose to create a new account using either a Skype ID, or an MSA (though I think the latter is the default option). From what you describe, it sounds like you have created a new Skype account on Skype.com using an MSA (which will actually give you a skype ID of "live:your email address", but you can't use that for Skype ID sign-in). If this is the same MSA as your Xbox Gamertag, then just launch Skype and you'll be fine. If you sign in to a client on any other platform, just chose "Microsoft Account" as the sign-in option and enter the relevant credentials.

    If I've missed anything, misinterpreted what you said, or you still need help, just let me know




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  • RELEVANCY SCORE 2.75

    DB:2.75:Problem With Xbox One Guest Account And Skype d3



    i got this problem where you sign into skype on a guest profile and your account stays associated to that guest profile, is there a way to remove my main skype profile off of my guest xbox live account to switch it back to be associated with my main xbox live profile?

    DB:2.75:Problem With Xbox One Guest Account And Skype d3

    ajohn2 wrote:
    i got this problem where you sign into skype on a guest profile and your account stays associated to that guest profile, is there a way to remove my main skype profile off of my guest xbox live account to switch it back to be associated with my main xbox live profile?

    If you mean that you have merged the accounts and you don't like it, you may unmerge them by doing the following:

    1. Go to Skype website and sign in.

    2. Under Account details, go to Account Settings.

    3. Check if you will see the Microsoft account merged to the Skype account and click Unlink.

  • RELEVANCY SCORE 2.74

    DB:2.74:Skype For Xbox One Causes Me To Stay Online 24/7 xa



    A problem I've notice with linking the skype app to the X1 is that it causes me to stay online 24/7 no matter what.

    I sign out of the application on my pc and phone, and even signout out of my gamertag on xbox one and turning the console off and even disconncted it from the internet, but to my contacts on skype I'm still online for them.

    I'm not sure why Skype for x1 is desgined like this but it causes confusion when friends are messaging me and I'm not responding because I'm not actually online. The only thing I can guess is that Xbox live's servers are persisting the connection so that I can get the messages when I turn my X1 back on.

    The only solution I've found is to go change my skype account's password so that it forces the xbox one to sign out and then never use it again.

    Even if skype on x1 doesn't support signing out, you should at least not make the xbox live servers persist that I'm online. I shouldn't have to go change my status to offline before I go to sleep or leave my home because the xbox live servers keeps persisting the connection.







    Solved!
    Go to Solution.

    DB:2.74:Skype For Xbox One Causes Me To Stay Online 24/7 xa


    If anyone is still having this issue, I've found a trick to it.

    Login to Skype from another client (pc, phone, etc) there is a command that will log out all other instances of skype. /remotelogout.

    If you're online on say Xbox One, Phone, and PC. and you send that command from the PC, it will log out of skype from the Xbox One and your Phone.

    You can also use /showplaces to see every place you're online at.

  • RELEVANCY SCORE 2.74

    DB:2.74:Skype App Cuts Out After 10 Mins In Call 8s


    Hey, wondering if anyone could help me with this reoccurring problem, everytime I'm in a Skype call, after 10 minutes it will cut out and sign me out of xbox live for a few seconds, no other devices on the wifi have this connection issues so it is just the Skype app on xbox one. Any help?

    DB:2.74:Skype App Cuts Out After 10 Mins In Call 8s


    I'm having the same issue. I am connected to a landline or mobile number, I'm 10-15 minutes into a call. Skype cuts out, my party can hear me but I cannot hear them and then it drops. I have the latest version of Skype. 6.18.0.106 windows 7, I have high speed, no other issues in streaming music, I use Skype for sales calls, I'm so frustrated at this point, if I don't get a fix, I'm going to have to find another cloud connect, it's affecting business. Please help, I'd like to keep Skype.

  • RELEVANCY SCORE 2.74

    DB:2.74:Directtv App On Xbox 360 7j



    I would like to see a DirectTV app on XBox 360 to watch on-demand channels, browse guide, schedule shows to record on the Whole-Home DVR and also watch content that was recorded on the Whole-Home DVR.

    Verizon FIOS has an app on the XBox 360 already.

    DB:2.74:Directtv App On Xbox 360 7j

    Quote: Originally Posted by cubano100pct

  • RELEVANCY SCORE 2.74

    DB:2.74:Please Update The Skype For Xbox One App c8



    Hi,

    Devs can you please update the skype for xbox one application, its about the only application on my xbox one console which still has not been updated with bugfixes or new features. For example when you try to call a friend's Xbox One skype sometimes it doesnt connect or even crashes. Also it would be great if you could answer skype calls without having the skype application launching and interupting current gameplay.

    http://forums.xbox.com/xbox_forums/xbox_support/xb​ox_update_preview/xbox_one_preview_support/f/4589/​...

    Thank-you,

    Shawn

    DB:2.74:Please Update The Skype For Xbox One App c8


    Yes it seriously, seriously, seriously needs a major overhaul. I renewed my skype number last nite, but I wish I hadn't wasted the money now.

  • RELEVANCY SCORE 2.73

    DB:2.73:Is My Account Linked Or Not? af


    I want to link my current Skype account and my Xbox Skype account but I can't login to skype.com as my Xbox Skype to link with my current account. (Could you follow that?)

    DB:2.73:Is My Account Linked Or Not? af


    Hrrrmmmm, maybe you could try one more time with a bit more details?




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  • RELEVANCY SCORE 2.73

    DB:2.73:Xbox As Dvd Player? pk


    I have a Direct TV hd dvr and have connect an Xbox (not Xbox 360) to the hd dvr. But, I cannot get the xbox recognized. It won't even give me the Xbox start up screen.Does Xbox not work with a DirecTV HD DVR?I know how to hook up peripherals. I didn't have any problem with Xbox when I had Comcast HD DVR.Please let me know if this is a known problem so I can quick banging my head against the wall.I have another HD DVR in the house and couldn't get Xbox to work as a DVD player on that TV either. But, I did get the Xbox start screen on that TV.Very frustrating!!!! DVD players are pretty inexpensive, but still . . . would prefer to use my Xbox as a DVD player.Thanks for any info.

    DB:2.73:Xbox As Dvd Player? pk

    I have a Direct TV hd dvr and have connect an Xbox (not Xbox 360) to the hd dvr. But, I cannot get the xbox recognized. It won't even give me the Xbox start up screen.Does Xbox not work with a DirecTV HD DVR?I know how to hook up peripherals. I didn't have any problem with Xbox when I had Comcast HD DVR.Please let me know if this is a known problem so I can quick banging my head against the wall.I have another HD DVR in the house and couldn't get Xbox to work as a DVD player on that TV either. But, I did get the Xbox start screen on that TV.Very frustrating!!!! DVD players are pretty inexpensive, but still . . . would prefer to use my Xbox as a DVD player.Thanks for any info.

  • RELEVANCY SCORE 2.73

    DB:2.73:Dvr z1



    cannot delete one program from my dvr.

    DB:2.73:Dvr z1


    cannot delete one program from my dvr.

  • RELEVANCY SCORE 2.72

    DB:2.72:Xbox One Skype Different Accounts ka



    I use a differnet account compared to the account i have logged into on the xbox one i've noticed there is no option to sign out and into a differnet account so does this mean i have to use that skype account, is there no way for me to sign into a different skype account?

    DB:2.72:Xbox One Skype Different Accounts ka


    I use a differnet account compared to the account i have logged into on the xbox one i've noticed there is no option to sign out and into a differnet account so does this mean i have to use that skype account, is there no way for me to sign into a different skype account?

  • RELEVANCY SCORE 2.71

    DB:2.71:Skype Crashing! 7x



    i try to open skype on my xbox one and it makes the noise that it does when the app is launching, but just before it opens it crashes back to the home screen. ive tried reinstalling the app multiple times and the same thing keeps happening. it worked on launch day but hasnt worked since. please look into fixing this

    DB:2.71:Skype Crashing! 7x

    Yay I can turn my kinect back off thxs

  • RELEVANCY SCORE 2.71

    DB:2.71:Skype Error Message On Xbox One ss



    I keep getting an error message when I try to sign into skype on my Xbox One saying amp;quot;Choose something else to do, Because of your past behavior, you can't use Skype.amp;quot; And I want it fixed because I have to use Skype to talk to my family around the country. Thanks.

    First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

    DB:2.71:Skype Error Message On Xbox One ss


    You most likely received a (temporary) suspensionon your Xbox Live account forviolating the XboxCode of Conduct.

    More information:http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4276/t/1624539.aspx




    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • RELEVANCY SCORE 2.71

    DB:2.71:Where Is My Skype Premium? 3m



    I've had my Xbox One since launch day and I'm logged into Skype on the console but my account does not show my 6 month trial of Premium. It only has an option for me to sign up at $9.99 a month. I thought every Xbox One user with an Xbox Live Gold subscription had the 6 month trial of Premium?

    DB:2.71:Where Is My Skype Premium? 3m


    i have a 360 i so i dont know about u but i dont think live covers skype on xbox one i have xbox 360 and live but i dont # skype

  • RELEVANCY SCORE 2.71

    DB:2.71:My Account Is Locked 8j



    dear skype .

    my skype subscription is locked that means i can't call any one i recharged days ago any one help pleaase

    thanks

    DB:2.71:My Account Is Locked 8j


    dear skype .

    my skype subscription is locked that means i can't call any one i recharged days ago any one help pleaase

    thanks

  • RELEVANCY SCORE 2.70

    DB:2.70:Dvr ax



    dvr does not work on no tv except the one with the dvr box

    DB:2.70:Dvr ax


    that is usually what works. Is this a new system, has it ever worked?

  • RELEVANCY SCORE 2.69

    DB:2.69:Carldaddy 3x



    What is the best way to hook upan XBox 360 and a Nintendo Wii through my DirectTv DVR system?

    DB:2.69:Carldaddy 3x


    What is the best way to hook upan XBox 360 and a Nintendo Wii through my DirectTv DVR system?

  • RELEVANCY SCORE 2.69

    DB:2.69:Xbox One And Comcast Dvr 91



    Anyone know how to access the Comcast DVR using Xbox One console? Also, any update when Xfinity app for XBox 1 will be out?

    John

    DB:2.69:Xbox One And Comcast Dvr 91


    Anyone know how to access the Comcast DVR using Xbox One console? Also, any update when Xfinity app for XBox 1 will be out?

    John

  • RELEVANCY SCORE 2.69

    DB:2.69:Xbox One Or Ps4 7a


    Just tell me which one and why?

    DB:2.69:Xbox One Or Ps4 7a

    Had a choice to buy the Xbox One or the PS4 because Xbox Ones price got reduced by $50. But instead, I bought a PS4. Totally worth it, and I can watch my Blu-Ray movies in the machine! Not to mention, Spotify will be embedded into the system soon!

    PS4 FTW!

  • RELEVANCY SCORE 2.69

    DB:2.69:Xbox One Not Locating The New X1 Box W/Voice Commands j1



    Just had my new X1 system installed and the main DVR box isn't able to be located automatically by my xbox one giving it commands. It is asking for a remote code where I can not locate it. Similar to if I had my own remote where it requires a code to control the X1 Box. Does anyone know the code?

  • RELEVANCY SCORE 2.69

    DB:2.69:Skype On Xbox One Showing Me Online When Console Is Off 7x



    Hello,

    I'm getting a number of people complaining to me that I am not responding to their messages, when actually I am not even on Skype myself. This appears to be because my Xbox One console is keeping me as 'Online' in Skype when in fact my console is not even on and I'm out of the house.

    As you can imagine this is rather annoying for both myself and the people who are seeing me 'Online' and attempting to message me, when I'm not actually using Skype. I would have thought powering down the console would automatically close the Skype app and take me offline, but it appears not.

    Is this a known issue and/or something that can be looked at to be fixed?

    Is there any workaround for this?

    Thanks.

    DB:2.69:Skype On Xbox One Showing Me Online When Console Is Off 7x


    Would setting your status do a loophole? I mean the 3day timer would still reset itself when the console is turned back on.

  • RELEVANCY SCORE 2.69

    DB:2.69:Dvr Locked j7



    I can record but cannot play the recordings-this recording will be deleted check your main DVR,only have one

    DB:2.69:Dvr Locked j7


    I can record but cannot play the recordings-this recording will be deleted check your main DVR,only have one

  • RELEVANCY SCORE 2.69

    DB:2.69:Any Chance Directv Is Working On Xbox One Integration To Allow Control Of The Dvr? j8



    My understanding is that, at launch, live TV control will be available through the XBox One - One Guide, but asking to have a program recorded or launching a previously recorded program will require going back to the DirecTV remote... It would be awesome to have DVR control through XBox One. Perhaps an App Channel to list recorded shows...

    DB:2.69:Any Chance Directv Is Working On Xbox One Integration To Allow Control Of The Dvr? j8


    i do know that during the original unveiling of the Xbox One, they used DirecTv to show off the tv functionality.

    So in my opinion, if any television service is going to be able to offer it eventually, DTV probably will be among the first, if not the first

  • RELEVANCY SCORE 2.69

    DB:2.69:Mass Deletion Of Contacts On Xbox One fc



    I have setup skype on xbox one and for some reason I now have about 300 exrea contacts who I dont know who they are

    Is there a way to delete all in one go rather than one at once?

    These contacts only appear on the xbox one and now other device

    [Removed for privacy]

    DB:2.69:Mass Deletion Of Contacts On Xbox One fc


    Hi,

    Sadly there is no option to mass-delete in Skype for Xbox One.

    I think the contacts that appeared there are your MSN (or similar type) that existed in your Microsoft account that you linked to Skype. For the sake of clarity: it seems that there were contacts in your Microsoft account that got synced into Skype.




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  • RELEVANCY SCORE 2.69

    DB:2.69:Cannot Log Into Skype. I Have To Use A Different Skype Account? cd



    FRUSTRATION!

    That is the only way I can define my mood at this point.

    Wen i try to log into skype on my Xbox one it says: This Skype account is already linked with another microsoft account.What can you do?Use a different skype account? (NO I won't)

    Create a new one? (How about noooo...)

    Because (duh) I use a different e-mailadress for my Xbox Live account then I use for my Skype.

    So I have been chatting with microsoft support for more then 2 hours. And I am this close | | trowing my Xbox One out of my fricking window and re-buying an xbox 360.

    So I came up with the genious idea of changing my Xbox live e-mail adress. But that is harder then getting into the Kremlin. Because You cannot change a microsoft account into a different microsoft account (Great going Bill).

    So Frustrations keep building up. It looks more like i'm in a pitt filled with snakes and crocs with no way of escaping and each tunnel of hope I find is filled with even more dangerous animals. So here I am. Whispering to the Gods for help.

    Question. How can I use skype on my xbox one using the same account I use on Windows 8.1 and my mobile phone and tablet. etc. etc.

    DB:2.69:Cannot Log Into Skype. I Have To Use A Different Skype Account? cd


    H E L P!!!

    I don't really understand ANYTHING about Skype but that you can see people on the computer and they can talk to you.

    Just bought a HUGE new MAC and installed skype and I am signed in.

    CANNOT FIND CONTACTS anywhere on the home page.

    Can anyone show me where the contacts are so I can call someone?

    thanks.. humbly yours izzy1jay2

  • RELEVANCY SCORE 2.69

    DB:2.69:What Countries And What Numbers Can U Call With Skype Premium With Xbox One 99



    I JUST GOT THE XBOX ONE AND WHEN I SIGNED IN TO SKYPE I GOT THE SKYPE PREMIUM BUT I WOULD LIKE TO KNOW WHAT COUNTRIES CAN I CALL THROUGH THE SKYPE PREMIUM I HAVE 100 MINUTES







    Solved!
    Go to Solution.

    DB:2.69:What Countries And What Numbers Can U Call With Skype Premium With Xbox One 99


    Best is to check herehttps://secure.skype.com/account/call-phones/packages by opening subscription settings and then looking at what destinations and types of numbers are covered.




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  • RELEVANCY SCORE 2.68

    DB:2.68:Skype Application Lagging fc



    Ever since I've added my Skype account on my Xbox One, I've been lagging like crazy on the skype application when I'm using it on my laptop. I can't call, nor message. It freezes when I switch to person-person. When I send a message, it doesn't send the the person. It's horrible, and I've already unlinked my account from my Xbox and nothing's helped. Please resolve this issues, I can barely use skype now

    DB:2.68:Skype Application Lagging fc

    I have noticed the same thing since the new update.Skype lags super bad and after a while the Xbox will lag extrmely bad. Specially when playing GTA and if I leave it... Eventually it resumes okay after minutes... Normally I cannot wait that long so I reboot the Xbox and leave Skype alone. That works fine then until I want to use it again.Something is seriously wrong with Skype on Xbox one.

  • RELEVANCY SCORE 2.68

    DB:2.68:Faq On Skype For Xbox One zm



    Don't miss out on the answers to frequently asked questions on Skype for Xbox One. Your question might actually already be answered there. it also contains some useful information on supported features: http://support.xbox.com/en-US/xbox-one/apps/skype-faq




    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

    DB:2.68:Faq On Skype For Xbox One zm


    Don't miss out on the answers to frequently asked questions on Skype for Xbox One. Your question might actually already be answered there. it also contains some useful information on supported features: http://support.xbox.com/en-US/xbox-one/apps/skype-faq




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  • RELEVANCY SCORE 2.68

    DB:2.68:Xbox One Headset With Skype On Pc dm



    So i've recently got this PC and i wanted to use my xbox one and xbox one default mic (the one boxed with the console) instead of my 360 controller and this gas station mic i got for like 2$.

    I've installed the drivers for the xbox one controller and the devices settings say it has a USB port but i cant find a way to see if my mic is connected or not.







    Solved!
    Go to Solution.

    DB:2.68:Xbox One Headset With Skype On Pc dm


    Skype can only use audio devices that are detected by Windows. While the Xbox 360 is, as far as I know the Xbox One port of the 360 drivers does not have audio/headset support. You can simply verify this by looking into your Sound settings in Windows. If the Xbox One controller is not detected as an audio device when you have it connected then it will not work.

  • RELEVANCY SCORE 2.67

    DB:2.67:Won't Call Mobile Phones z3


    So I have an Unlimited US and Canada Subscription. I can call cell phones using Skype on my phone, but not on the Xbox One. It tells me that I need Skype Credit to call the number, and prompts me with a button to do so. I've deleted and reinstalled the app. Didn't fix it.

    DB:2.67:Won't Call Mobile Phones z3

    So I have an Unlimited US and Canada Subscription. I can call cell phones using Skype on my phone, but not on the Xbox One. It tells me that I need Skype Credit to call the number, and prompts me with a button to do so. I've deleted and reinstalled the app. Didn't fix it.

  • RELEVANCY SCORE 2.67

    DB:2.67:Can't Start The Skype App At All 11



    Is there anyone else having problem starting the Skype app on Xbox One?

    Skype worked great up until the middle of october when it stopped working. If we try to start the app it shows the spinning logo and then aborts. We don't even get to the login screen.

    DB:2.67:Can't Start The Skype App At All 11

    Will try to unlink passport. Already tried other steps and it did not help. Now I am just hoping they will update the app.

  • RELEVANCY SCORE 2.67

    DB:2.67:Possible To Link Multiple Ms Accounts To One Skype/Ms Account cs



    when I log on to skype using my MS/xbox email/account I'm unable to access my MS/PC account since my xbox account is connected to a different MS account/email. I've tried to link the two but no luck and I'm unable to get my MS/PC account (contacts) to update to my MS/xbox account. Is there a way to link the two without changing my MS email(s)?

    DB:2.67:Possible To Link Multiple Ms Accounts To One Skype/Ms Account cs


    Hi,

    Linking can be done with only one MS Account and one Skype account. Sadly, there is no way of linking more accounts together at the same time.

    Perhaps the easiest solution would be rebuilding the contact list on the other account? You can log into your main one on Windows, for example, and go to Contacts Advanced Backup.

    Then log into the other account and doContacts Advanced Restore. You will still need to ask other contacts to add you to their contact list, though.




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  • RELEVANCY SCORE 2.67

    DB:2.67:Just Got Skype Premium On The Xbox One Can Someone Fill Me In On How Long This Lasts c7



    and what all I can do with it

    DB:2.67:Just Got Skype Premium On The Xbox One Can Someone Fill Me In On How Long This Lasts c7


    Hi, congrats to your Xbox One and welcome to the Skype Community,

    Take a look here to learn what's included in the Skype for Xbox One offer:https://support.skype.com/en/faq/FA12393/what-is-t​he-skype-for-xbox-one-offer

    If you have any further questions feel free to ask.




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  • RELEVANCY SCORE 2.67

    DB:2.67:Skype On The Xbox One Kinect. Yes Or No? Maybe? ak



    I'm making a decision about the next gaming console I'm buying. I'm curious if anyone knows details regarding the new Xbox and how/if Skype will be part of the Kinect. This would be a great feature for sure. Might sway my purchase!!




    I'm new! I know Windows!

    DB:2.67:Skype On The Xbox One Kinect. Yes Or No? Maybe? ak


    I'm making a decision about the next gaming console I'm buying. I'm curious if anyone knows details regarding the new Xbox and how/if Skype will be part of the Kinect. This would be a great feature for sure. Might sway my purchase!!




    I'm new! I know Windows!

  • RELEVANCY SCORE 2.67

    DB:2.67:Skype Audio Not Working 33



    Where are test apps available? I can't hear anything thru TV or headset, whether I use Kinect chat or headset (with MS Xbox One adapter). I don't think Skype works at all, from my Xbox One. Can someone from Skype confirm that it actually works, and if so, how do I set up console to be able to hear and talk toand/or see contacts? Thanks. Otherwise, it's just hype with no substance.







    Solved!
    Go to Solution.

    DB:2.67:Skype Audio Not Working 33


    bajan2011,

    Could you describe your setup in detail? We need more information to understand what may be wrong.




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  • RELEVANCY SCORE 2.67

    DB:2.67:Xbox One Controller On Pc Version Of Skype f1



    I would like to use my xbox one controller and headset for my pc version of skype but it doesnt seem to recognize the mic. Is there a way to make it work and if not are there plans to add compatibility in the future.

    DB:2.67:Xbox One Controller On Pc Version Of Skype f1


    I am referring to the classic skype on the windows desktop. When I plug in my xbox one controller into my computer with my Xbox one headset it does not seem to recognize my headset. I know it works for the 360 headset and controller but I would like it to work for my xbox one controller.

    To be clear I am referring to using my xbox one microphone on skype by plugging in the xbox one controller into my computer (like i did with the 360 controller)

  • RELEVANCY SCORE 2.67

    DB:2.67:Dvr Not Recording Two Shows z1



    Within the past couple of months, Ive had to change out a DVR as it locked up. When the new DVR was installed, it downloaded the software fine. The set up process went smooth. The only thing, now, I cannot record two shows at one time! Ive reset the DVR (little red button behind the silver flap) and to no avail. This is frustrating because on the previous DVR, this feature worked wonderfully. And to boot, if I set the dvr to record a show, I cant watch another show while its recording! Ugh.... HELP~~

    Sincerely

    Luvinmydish

    DB:2.67:Dvr Not Recording Two Shows z1


    Within the past couple of months, Ive had to change out a DVR as it locked up. When the new DVR was installed, it downloaded the software fine. The set up process went smooth. The only thing, now, I cannot record two shows at one time! Ive reset the DVR (little red button behind the silver flap) and to no avail. This is frustrating because on the previous DVR, this feature worked wonderfully. And to boot, if I set the dvr to record a show, I cant watch another show while its recording! Ugh.... HELP~~

    Sincerely

    Luvinmydish

  • RELEVANCY SCORE 2.66

    DB:2.66:Skype Account Is Locked... ck



    My husband's Skype account is locked and suspended – not sure why… and we cannot signin to his account. We also cannot create live support ticket on your website without signing in to his account… so not sure how one would contact support…!

    Can you help look at this issue?

    Skype: manojkithany

    Thanks!

    DB:2.66:Skype Account Is Locked... ck


    My husband's Skype account is locked and suspended – not sure why… and we cannot signin to his account. We also cannot create live support ticket on your website without signing in to his account… so not sure how one would contact support…!

    Can you help look at this issue?

    Skype: manojkithany

    Thanks!

  • RELEVANCY SCORE 2.66

    DB:2.66:Xbox One Zu Eigenem Microsoft Handy Geht Das? c3



    Habe Skype auf der XBOX One und auf meinem Microsoft Phone sowie auf dem Laptop.

    Ist es möglich sich sozusagen selbst anzurufen über skype also wenn ich zum beispiel mit skype auf meinem handy zuhause meine frau anrufen will auf mein XBOX ONE Konto geht das?

    DB:2.66:Xbox One Zu Eigenem Microsoft Handy Geht Das? c3


    Hallo,

    es ist nicht moeglich sich mit seinem Account selber auf denselbigen anzurufen.





    ________________________________________________Skype für Windows Desktop: v7.4.x.102Skype für Mac OSX: v7.7.335↓ Did my reply answer your question? Accept it as a solution to help others. Thanks! ↓↓ Hat mein Post deine Frage beantwortet? Akzeptiere ihn als Lösung, um anderen zu helfen. Vielen Dank! ↓ .

  • RELEVANCY SCORE 2.66

    DB:2.66:Skype For Windows 8.1 / Xbox One Crashes 8a



    Both versions are crashing for my account - Windows 8.1 x64 and on Xbox One.

    When I'm using OS X, it works.

    It usually crashes after some time, but when I go to the contacts list it's a no brainer. Crashes before it loads the complete list.

    I already tried to clean Xbox cache, remove and reinstall the app (both on Xbox and on Windows), tried to run the Windows Store troubleshooter

    Anyone else having this issue?

    Thanks in advance.

    DB:2.66:Skype For Windows 8.1 / Xbox One Crashes 8a


    Both versions are crashing for my account - Windows 8.1 x64 and on Xbox One.

    When I'm using OS X, it works.

    It usually crashes after some time, but when I go to the contacts list it's a no brainer. Crashes before it loads the complete list.

    I already tried to clean Xbox cache, remove and reinstall the app (both on Xbox and on Windows), tried to run the Windows Store troubleshooter

    Anyone else having this issue?

    Thanks in advance.

  • RELEVANCY SCORE 2.65

    DB:2.65:No Audio On Other End Of Call 19



    If I call a contact on Skype through my Xbox One, they can't hear me, if I go to another device and do this, the audio is there. Solution please?

    DB:2.65:No Audio On Other End Of Call 19


    If I call a contact on Skype through my Xbox One, they can't hear me, if I go to another device and do this, the audio is there. Solution please?

  • RELEVANCY SCORE 2.65

    DB:2.65:Will Xbox 360 Have Skype? 3k



    Really like my Xbox 360 and Skype, will Microsoft let Xbox 360 have Skype in the near future? Tnx

    DB:2.65:Will Xbox 360 Have Skype? 3k


    http://community.skype.com/t5/Other-devices/Skype-​on-Video-Kinect-on-XBOX-360/td-p/1728928

    Plus if you google it there are quite a few people out there asking about it right after Messenger was dropped.....

  • RELEVANCY SCORE 2.65

    DB:2.65:Is Sky Go On Xbox Locked To Gamer Tag Or Console? [Edited] 89


    Is Sky Go on Xbox locked to gamer tag or the console itself? I.e. could I watch sky go on any xbox if I sign in on my gamer tag? As gamer tags can only be signed into one console at a time anyway... As I have 2 xboxes in the house, one in living room and one in bedroom...

    DB:2.65:Is Sky Go On Xbox Locked To Gamer Tag Or Console? [Edited] 89


    Hi nPHILLn,

    It will just be recognised by your Sky iD details. You will still need the Xbox live account so you can get access to the app.

    Ifyou have any further queries, then let us know.

    Regards.

  • RELEVANCY SCORE 2.65

    DB:2.65:Intec Xbox 360 Contoller zd



    What is the difference between an Intec XBOX 360 contoller (wireless) and a regular XBOX 360 wireless controller?

    DB:2.65:Intec Xbox 360 Contoller zd


    One is made by the Intec company and the other is made from Microsoft, that's about the only difference




  • RELEVANCY SCORE 2.64

    DB:2.64:Skype Xbox One p8



    Bonjour, actuellement connecter sur un compte skype de ma xbox one j'aimerai dissocié ce compte et le remplacer malheuresement a chaque fois que j'essaye skype me demande de contacter le service client.... =( que faire???

    DB:2.64:Skype Xbox One p8


    Bonjour

    Que faire ? Comme demandé, contacter le service client.




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  • RELEVANCY SCORE 2.64

    DB:2.64:I Can't Open Skype On My Xbox One cx


    I've tried to uninstall it and reinstall it but I can still not get on , it stays on the app for when it's loading but it the middle on loading it closes the app

    DB:2.64:I Can't Open Skype On My Xbox One cx


    Hi There,

    I'm sorry to hear that you're having this problem, it's a really unusual one.

    We've pushed out an update this morning for Skype for XBOX ONE, so would you like to try installing the new version from the marketplace and seeing how you go?

  • RELEVANCY SCORE 2.64

    DB:2.64:Skype Locked To Pulse Audio 9c



    I have several different inputs and outouts on my system. Skype losks to pulse audio and will not let me select a dedicated mic/headset. Work-around available?

    Not being able to use but one input/output at a time is a serious downer.

    DB:2.64:Skype Locked To Pulse Audio 9c

    Thank you so much . Seems to have solved my problem .

  • RELEVANCY SCORE 2.63

    DB:2.63:Dvr - Record On One Dvr, Playback On A Different Dvr? pa



    Didn't I see an advertisement claiming that you could DVR a program on one DVR receiver and play it back on a different receiver?

    DB:2.63:Dvr - Record On One Dvr, Playback On A Different Dvr? pa


    Didn't I see an advertisement claiming that you could DVR a program on one DVR receiver and play it back on a different receiver?

  • RELEVANCY SCORE 2.63

    DB:2.63:Xbox App Showing Lots Of Unknown Contacts In 'People' Menu jk



    Hi everyone!

    I have Skype on my Xbox One and for some reason I have a serious amount of contacts in my 'People' section. I know a few, some are in my favourites tab but so many I have no idea about. Why are these here? I dont really want to have to go through and delete them one by one. Very intrigued as to why they are there in the first place!

    Any help would be much appreciated!

    Regards!

  • RELEVANCY SCORE 2.63

    DB:2.63:Xbox One Hdmi Passthrough Not Working With Shaw Dvr da



    I just got an xbox one, and have a shaw DVR (Motorola DCT 6416 III), and they will not work together.

    When I plug the DVR into the HDMI passthrough on the Xbox, I get a black screen with occasional green dots and occasional clipped audio.

    I have tried each of the DVR's output modes (480i, 480p, 720p, etc). No luck.

    I tried the DVR directly to the TV: works fine.

    I suspected I had bad hardware from Microsoft. I then tried a different HDMI source, a PC. It works fine.

    Tried the DVR on the xbox again (and again and again), no dice.

    I called Microsoft, they asked a bunch of questions and eventually said to call Shaw. They said some cable providers have their boxes setup to partially block the HDMI output to not be interpreted by another device, and this may be the case here. (since the xbox pass through works, and the DVR works, but the DVR does not work through the xbox).

    So, I called shaw. Spoke to a tech, described the above, he said the xbox is unsupported. I asked him what he was talking about, and walked him through the details again. he put me on hold for about 10 minutes, came back, and said shaw does not support the OneGuide feature. I described my problem again, restated that I'm not getting a picture, and he told me the pass through is unsupported. I told him that there's instructions and diagrams for using it on the shaw web site, and he put me on hold again. That was 20 minutes ago now, I'm still on hold, so I'm posting this here in the hope that someone who knows something might be able to read and comment.

    DB:2.63:Xbox One Hdmi Passthrough Not Working With Shaw Dvr da


    It's been answered earlier, but I'm just confirming that my test of DCT 6416 XOne TV worked perfectly fine.

    Now, can anyone confirm if the DCX3200/3510 devices work in this scenario?

  • RELEVANCY SCORE 2.63

    DB:2.63:Wrt400n - New Router Only Allows One Ethernet Device 1s



    Brand new WRT400N

    Setup works flawlessly from the CD, and I can use either of two laptops connected wirelessly.

    I can use the desktop that I used to set up the router with no problem ... uNTIL I plug in my XBox 360, or my Directv HD-DVR. When either device tries to get an IP address from the dhcp, the desktop connection gets broken, and none of the wired devices work.

    Tried:

    Different cables

    Restart router, restart computer, restart modem, restart XBox, restart DVR

    Reset router defaults and reintall

    PC first, then DVR; PC then XBOX;

    Spent two hours with tech supprot, and they determined the router was bad. Returned it and got another WRT400N, and the EXACT SAME ISSUE.

    If I disconect the DVR or XBox, then the desktop needs a network adapter reset 9or other DHCP/IP release), then it works fine.

    Would love to be able to use the PC and the XBox, or the PC and th DVR. Or all three.

    Ideas?

    DB:2.63:Wrt400n - New Router Only Allows One Ethernet Device 1s

    Try to give static ip address on your xbox and DVR and see if the connection drops...Also change the MTU on your router to 1350...

  • RELEVANCY SCORE 2.63

    DB:2.63:Cant Use Skype On Xbox One dp


    Getting fed up of this now. Essentially when I use skype, and i click on voice call, for a split second I will see the 'connecting to call' screen but it just returns back to the contact.My friends tell me It says Im not available. Note I don't even have the option to video call.The only possible thing I can think of, is that maybe you have to merge accounts to use skype on Xbox One ? If thats the case I have had no prompts to do so on the console.My settings are correct on the console.Can anyone think of anything ?ThanksJamie

    DB:2.63:Cant Use Skype On Xbox One dp


    Hi Jamie and welcome to the Skype Community,

    sorry to hear about your problems connecting calls.

    Can you share some more details on how your Xbox is connecting to the internet? WiFi or cable? Direct or Router?

    If you are connecting via a router: can you have Skype calls via computer that is connecting to the same router?

    Maybe the router settings somehow prevent Skype calls to connect from your Xbox One.




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  • RELEVANCY SCORE 2.62

    DB:2.62:My Xbox One Has Locked My Account. z9


    This morning i went to go onto the Fitness app and it asked for my password and for some reason it was showing up incorrect, after a few attempts it is now locked. I can get onto my e-mail, i folowed the link provided andi have changed my password and
    now seem to be going round in circles with no results as i still cannot sign into my xbox live.
    Please help!!!

    DB:2.62:My Xbox One Has Locked My Account. z9

    I am about to be a teenager, but I'm not sure if little kids can talk to people on customer service. I don't want my parent to talk to people on customer service. Please help.

  • RELEVANCY SCORE 2.62

    DB:2.62:Cannot Delete Program From Dvr sk



    I went to delete a program after viewing it on tv, but it would not delete after going through the normal procedure in deleting. So I went to My DVR cleanup to remove it from there. Checked the box of the program I wanted to delete, I then tried to delete the program. It said one moment please and then it froze. Could not do anything or go to another screen. Could not exit, it just locked up. Do I unplug the DVR to reset?

    DB:2.62:Cannot Delete Program From Dvr sk


    I had the same problem exactly,and followed the same procedure by unplugging the box. But now my normal menu is different. I imagine it will resume to normal after awhile?

  • RELEVANCY SCORE 2.62

    DB:2.62:Skype Account Locked f1



    Hi! My skype account is locked it says it has been locked on this device and I'm not able to see any recent conversations, i was wondering why it's locked for no reason and if i could please get the problem solved! Thanks!

    DB:2.62:Skype Account Locked f1


    Hi, jessie_awesome1, and welcome to the Community,

    Account-related matters must be referred to -- and eventually resolved by -- Skype Customer Service. We here in the Community do not have access to Skype account details. I recommend contacting them on a desktop, workstation, laptop, or something other than a mobile device.

    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request.

    Best regards,

    Elaine




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    Online Safety Tip: Change your passwords often!

  • RELEVANCY SCORE 2.61

    DB:2.61:Dvr Manager Online Recordings Does Not Match What Is On Dvr d1



    The DVR Manager online (http://xfinitytv.comcast.net/mytv/dvr) recordings does not match what is on DVR. When I go into the DVR online, I am seeing recordings dating back to August 2012. I go into the DVR and there are no recordings that far back.

    I selected it on DVR Manager and said play it now, and it did nothing, which makes sense to me since it is not on my DVR.

    How can I get these to be in Sync? I travel a lot and want to delete items using the online DVR manager, but if they are not in Sync, I am hesitant to trust the service.

    I have screenshots that I can share. Here are links to them https://www.dropbox.com/sh/e75aex8m1addnv2/oz1M1sA​vhB/DVR

    You can see that the DVR has no recordings beginning with the letter L, yet there are recordings shown on the DVR called Locked Up Abroad. These are nowhere to be found on the actual DVR using my TV. This is just one example of what I am seeing.

    Thanks

    Mike

    DB:2.61:Dvr Manager Online Recordings Does Not Match What Is On Dvr d1


    Yes Joe. They match 100%, everything matches, my season passes, channel lineup, and i can control my DVR box from the web...There is only one thing that does not match and that is the Recordings on the DVR.

    For example, my DVR on TV is showing my DVR at 38% Full, yet athttp://xfinitytv.comcast.net/mytv/dvr,it is showing 42% full. So right there is a problem. How much time should it take for a deletion on the DVR to be reflected online and vice-versa.

    If I delete show A online, will it/should it take 30/60/90 seconds, or 5 minutes for the DVR to reflect this. I would expect it to be quick since I can control my DVR using my Ipad, Web Browser, Android, so it is direclty communicating with the DVR.

    While onhttp://xfinitytv.comcast.net/tv-listings,when I click on watch on TV, it changes the channel immediately.

    I just deleted an item from my PC at 527pm. It was deleted from my only DVR in my house within seconds..

  • RELEVANCY SCORE 2.60

    DB:2.60:Privacy Setting For Video: Friends / Everyone / Block 3p


    In the Privacy account settings, for the Skype video option you can either have Block, Friends or Everyone..My question is does Friends mean just Xbox friends or does it mean your Skype contacts aswell?.I've found a problem where Group Video calls don't display where one contact is a Skype contact but not an Xbox Friend..On a similar note, does Anyone literally mean anyone, or does it mean Skype contacts and Xbox friends?






    Solved!
    Go to Solution.

    DB:2.60:Privacy Setting For Video: Friends / Everyone / Block 3p


    The "Only my contacts" setting (which is what I presume you mean when you say "Friends") refers to just your Skype contacts. Skype for Xbox One does not integrate with your Xbox friends list.
    Skype for Xbox One does not integrate with your Xbox friends list, it only knows about your Skype contacts and Microsoft Account (MSA) contacts. Can you provide a bit more information about the problem here, please?
    The "Everyone" setting refers to anyone using Skype from any client (again, nothing to do with Xbox friends).




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  • RELEVANCY SCORE 2.60

    DB:2.60:Dvr Not Working xk



    Got a new DVR yesterday. Today it doesn't work. Locked on one channel can't record, can't even turn it off from remote, OR directly at box. Volume control is only thing that works from remote. HELP!

    DB:2.60:Dvr Not Working xk


    Rog..Oh my goodness. Please don't misunderstand my comment. I love a challenge. Whatever is my issue, I did not mean to offend. Sorry.

  • RELEVANCY SCORE 2.60

    DB:2.60:Setting Away Status In Skype Via Xbox One a1



    Is it possible to set your status to Away in Skype using Xbox One? If so, can it be triggered automatically after a period of inactivity or after an inactive person misses a call on the Xbox One?

    DB:2.60:Setting Away Status In Skype Via Xbox One a1

    Unfortunately the only 2 options are Online/Invisible though I believe it's at ready possible now to actually log out, though for me I've often found I manually have to change my status when using Skype since it doesn't update automatically.

  • RELEVANCY SCORE 2.60

    DB:2.60:I Cant Unlink My Xbox Skype cd



    I cant unlink my microsoft skype off my xbox.I want to put my personal skype on it instead. When i click unlink it saids contact customer support please help

    DB:2.60:I Cant Unlink My Xbox Skype cd


    Please take a look at the instructions here:http://community.skype.com/t5/Xbox-One/I-Can-t-Unl​ink-Help/m-p/2920951#M779

    -- closing this topic for further replies now --




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  • RELEVANCY SCORE 2.60

    DB:2.60:Skype Email And Microsoft Account za



    Okay, so i am trying to change my email for my skype accoutn and when i do it asks me to confirm my password i type in my password which i am positive is correct and it says incorrect password . . .why? Also when i originally signed into skype from the xbox one it gave me the name of my old email and want it to change to my new one but don't know how PLEASE HELP!

    DB:2.60:Skype Email And Microsoft Account za


    MParker,

    I know it is confusing. Short story: you are entering Microsoft account password to confirm the change. But... system wants your Skype password (I know, very confusing and not obvious).

    If you do not know or never set up your Skype password, please do it herehttps://secure.skype.com/portal/profile/set-passwo​rd

    You will then be able to use this password to confirm the email change.

    Again, I agree this is very confusing and we are working on fixing this problem.




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  • RELEVANCY SCORE 2.60

    DB:2.60:Xbox One xp


    I've tried and tried to sign into my xbox one which i thought was the right password however it isnt allowing me, which led to my account being locked which then said that i need to go to account.live.com which i did however even though i changed my password
    it still isnt letting me..............what is this company's problem just make it easy!!

    DB:2.60:Xbox One xp

    I've tried and tried to sign into my xbox one which i thought was the right password however it isnt allowing me, which led to my account being locked which then said that i need to go to account.live.com which i did however even though i changed my password
    it still isnt letting me..............what is this company's problem just make it easy!!

  • RELEVANCY SCORE 2.60

    DB:2.60:Dvr / Hd Dvr zz


    Up to how many DVR and HD DVR recievers on one dish?

    DB:2.60:Dvr / Hd Dvr zz

    Up to how many DVR and HD DVR recievers on one dish?

  • RELEVANCY SCORE 2.59

    DB:2.59:Skype Connected To Other Microsoft Account - Don't Recall Linking This? 7z



    I've just got an Xbox One and I'm trying to setup skype. However, when I log in using my skype username and password, it says I've already got a Microsoft account connected to my account name.

    I don't recall ever hooking these two up, and would like to add my current account into the Xbox One microsoft account I'm using.

    Is there a way to figure out what account is currently supposedly bound to my skype name, and is there a way to change this?

  • RELEVANCY SCORE 2.59

    DB:2.59:Can I Call Skype On Computer From Xbox? a1



    I agree i have no idea how to get any goodcustomer service on SKYPE. This is ridiculous, makes me ask question and try to find it in community and sends me to ask for more help and sign in again. Then when i did that said i was putting the wrong password and didn't ever let me get past it. I just wanted to know if Xbox one skype and users on computers could skype to eachother? Still have no idea becasue there isnt really a a customer service on SKYPE. Never got to ask anyone never thought i would find such bad customer service with something that is meant to connect people.







    Solved!
    Go to Solution.

    DB:2.59:Can I Call Skype On Computer From Xbox? a1


    Popup blockers of more credit or subscription block my calls. Please eliminate the blocker so my calls can go through on my Premium account.

    [Removed for privacy]

  • RELEVANCY SCORE 2.59

    DB:2.59:Moca Not Working With Motorola Sbg6782-Ac m7



    Hello,

    I purchased a Motorola/Arris SBG6782-AC Gateway Modem/Router to use with Comcast for the purpose of using MoCA so I can hardwire my network connections to my smart tv's and gaming consoles. MoCA is disabled on this device by default and while disabled, everything on my comcast network works great. My internet speed is 125mb down and 12mb up. Internet (wired and wireless) works well and my DVR and TV receivers all work well also.

    However, as soon as I enable MoCA on the SBG6782-AC the following always occurs (sometimes immediately, sometimes within an hour or so):

    1) My download speed drops in half.

    2) I get intermittent signal drops (disconnects and quickly reconnects) anywhere from 2-10 times per hour. These drops are not noticeable when browsing the web. Only noticed when streaming video, gaming, on a skype call, or when connected to a remote pc (remote desktop).

    3) I canno longeracces the SBG6782-AC settings page with my browser (http://192.168.0.1). Same issue with all browsers.

    All of this goes back to normal when I disable MoCA. I have to disconnect the coax from the router to be able to access the router settings and disable MoCA.

    I have also purchased the Motorla SBM1000 MoCA adapters (SBM1100 and SBM 1400) and plan to use them once I get this issue resolved. I havetested with them and can connect devices to the internet with them when MoCA is enabled but they also have the issue of several dropped connections. Connecting to XBOX Live is hit or miss. Streaming Netflix or HBO Go also has many disconnections. I have these adapters disconnected for now and am back to just the basic setup to make debugging this issue as simple as possible.

    My system set up:COAX goes into house and splits off to the various rooms.In one of the rooms, the coax comes out of wall and into the SBG6782-AC Gateway Modem/Router.I then have one ethernet cable from that modem directly into my desktop PC.In other rooms i have 1 X1 AnyRoom DVR and 4 X1 non-dvr set-top boxes

    If I go to the "Connection" settings of the SBG6782-AC I see the following:

    Downstream Bonded Channels:Channel: 1 | Status: Locked | Mod: QAM256 | Ch ID: 1 | Freq: 561000000 Hz | Power: -6.7 dBmV | SNR 37.1 dbChannel: 2 | Status: Locked | Mod: QAM256 | Ch ID: 2 | Freq: 567000000 Hz | Power: -6.2 dBmV | SNR 37.0 dbChannel: 3 | Status: Locked | Mod: QAM256 | Ch ID: 3 | Freq: 573000000 Hz | Power: -6.9 dBmV | SNR 36.9 dbChannel: 4 | Status: Locked | Mod: QAM256 | Ch ID: 4 | Freq: 579000000 Hz | Power: -6.8 dBmV | SNR 37.1 dbChannel: 5 | Status: Locked | Mod: QAM256 | Ch ID: 5 | Freq: 585000000 Hz | Power: -6.8 dBmV | SNR 37.2 dbChannel: 6 | Status: Locked | Mod: QAM256 | Ch ID: 6 | Freq: 591000000 Hz | Power: -6.4 dBmV | SNR 37.1 dbChannel: 7 | Status: Locked | Mod: QAM256 | Ch ID: 7 | Freq: 597000000 Hz | Power: -6.7 dBmV | SNR 37.2 dbChannel: 8 | Status: Locked | Mod: QAM256 | Ch ID: 8 | Freq: 603000000 Hz | Power: -6.6 dBmV | SNR 37.1 db

    Upstream Bonded Channels:Channel: 1 | Status: Locked | Type: ATDMA | ID: 8 | Rate: 5120 Ksym/sec | Frequency: 30100000 Hz | Power: 44.3 dBmVChannel: 2 | Status: Locked | Type: ATDMA | ID: 7 | Rate: 5120 Ksym/sec | Frequency: 30100000 Hz | Power: 43.5 dBmVChannel: 3 | Status: Locked | Type: ATDMA | ID: 9 | Rate: 5120 Ksym/sec | Frequency: 30100000 Hz | Power: 45.0 dBmVChannel: 4 | Status: Not Locked | Type: Unknown | ID: 0 | Rate: 0 Ksym/sec | Frequency: 0 Hz | Power: 0.0 dBmV

    Can anyone help me with this issue. Has anyone experienced the same thing and found a workaround? I have been on the phone with Motorola and they said it is strange that only 3 Upstream Bonded Channels are locked. They say normally it is only 1 locked, or should be an even number. They suggested I contact Comcast to ask why only 3. I have tried calling Comcast support several times but they will not assist me because it is a 3rd party Gateway/Modem/Router.

    Please help.

    Thanks,Justin

    DB:2.59:Moca Not Working With Motorola Sbg6782-Ac m7


    mgerrauk,

    I have not tried it yet but that is definitely my next step. My SBG6782-ACis upstairs and Iwill need to do thisto extend the wireless signaldownstairs and into the backyard. I don't expect any issues but willpost an update as soon as I add it.

  • RELEVANCY SCORE 2.59

    DB:2.59:Conversation History Xbox One 99


    Does anyone know how to obtainskype history from Skype app on xbox one? I'm in a long distance relationship and need proof of relationship, and Skype calls would help, but I can't seem to figure out how to obtain the Skype history to provide to consultate.

    DB:2.59:Conversation History Xbox One 99

    Does anyone know how to obtainskype history from Skype app on xbox one? I'm in a long distance relationship and need proof of relationship, and Skype calls would help, but I can't seem to figure out how to obtain the Skype history to provide to consultate.

  • RELEVANCY SCORE 2.59

    DB:2.59:Skype On Xbox One Using Wrong Account. Help Unlinking! j3



    Let me start off by saying i was told to get in touch with xbox support. they told me "ok go change the alias on your mothers email and your email and you can have skype on your xbox."

    allow me to explain, see when i got xbox live my parents linked their email to my GT meaning all my xbox stuff goes through their email. and though im trying to change that, its become difficult. see, skype on xbox one is connected to my MOTHERS contact list through her email, changing my primary email to get my contacts on xbox one from my moms to my email only gives me a change password confirmation. trouble is, i have no idea what it is and which passcode they are referring to. if i registered this skype account with my moms email on my xbox one, which passcode do they mean? my email? her email pass? nothing works at all! can someone please please just help me. i havint even gotten to enjoy skype on my console because of this.

    (things im not to keen on trying because they will mess some system up.

    changing the alias, because if i do, i sign in to her account with my email and my account with hers...right? then no. anyway, someone please! help me!)

    DB:2.59:Skype On Xbox One Using Wrong Account. Help Unlinking! j3


    Let me start off by saying i was told to get in touch with xbox support. they told me "ok go change the alias on your mothers email and your email and you can have skype on your xbox."

    allow me to explain, see when i got xbox live my parents linked their email to my GT meaning all my xbox stuff goes through their email. and though im trying to change that, its become difficult. see, skype on xbox one is connected to my MOTHERS contact list through her email, changing my primary email to get my contacts on xbox one from my moms to my email only gives me a change password confirmation. trouble is, i have no idea what it is and which passcode they are referring to. if i registered this skype account with my moms email on my xbox one, which passcode do they mean? my email? her email pass? nothing works at all! can someone please please just help me. i havint even gotten to enjoy skype on my console because of this.

    (things im not to keen on trying because they will mess some system up.

    changing the alias, because if i do, i sign in to her account with my email and my account with hers...right? then no. anyway, someone please! help me!)

  • RELEVANCY SCORE 2.59

    DB:2.59:Dvr Is Full sd



    DVR is full and is locked up. Instructions are to telephone.

    I am deaf and cannot use the phone.

    Can any one give me the instructions here, as to how to begin deleting shows from the DVR?

    THANKS







    Solved
    Go to solution

    DB:2.59:Dvr Is Full sd


    the my manage dvr and dvr clean up is only on the newer motorola boxes with the updated guide. Are you in a SA cisco market?

    Is the dvr actually full or is it just giving a full message. 300 minutes is only 5 hours that should not fill it up, try unplugging it to reset it see if that fixes the problem or lets you in to delete some recordings.

  • RELEVANCY SCORE 2.59

    DB:2.59:X1 Freezing And Stuttering During Live Tv Or Dvr Playback With Xbox One (Fixed It) z9



    My X1 DVR started freezing and stuttering during Live TV or DVR playback. It would play for 45 seconds to a minute and then freeze (or drop signal) for a 20 to 60 seconds or so and then continue.I decided to write this because I figured out the problem I was having and wanted to post it in case others run across this problem.The problem was my XBox One. Apparently, the Xbox One started putting out a signal through the passthru that the DVR couldn't handle. Removing the passthru fixed the problem, but reconnecting it caused the problem to come back. I plugged another source (a DVD player) into the XBox One and their was no stuttering or problems, so I suspect it is the X1 being sensitive to the HDMI signal.Turning off and on the Xbox One didn't help. It worked for weeks (I got my Xbox one a month ago). Finally, I disconnected the Xbox One from power for a minute and replugged it in. After the longer reboot, the cable box is working again with the XBox One Passthru.

    Hopefully, if anyone else is having this type of issue and have an Xbox One, this will fix it.It also gives a little insight to the fact that the X1 DVR is sensitive to HDMI tolerances, so people experiencing this type of behaviour without an Xbox One may want to try a new HDMI cable.

    DB:2.59:X1 Freezing And Stuttering During Live Tv Or Dvr Playback With Xbox One (Fixed It) z9


    Mine was doing this all of a sudden 2 days in a row last week. I simply pushed pause and let the show back up and then pressed play to resume watching.

    Though this seems like a quick and dirty fix, it shouldn't be doing this on LIVE shows. Especially if watching a football game LOL