• RELEVANCY SCORE 3.76

    DB:3.76:Installing Windows Essential 12 My Computer Says A Restart Is Required. When I Try To Open Photo Gallery It Tells Me Windows Essential 12 Is Required Again We Just Keep Repeating The Process ca




    when trying to open photo gallery I am told windows essential 2012 is required. I say ok, then it tells me to shut down my computer. this process repeats itself again and again.

  • RELEVANCY SCORE 3.46

    DB:3.46:Problems After Installing Microsoft Windows Essential, Computer Stops Performing Then It Turns Off. ka




    When I installed the microsoft windows essentials, i have another antivirus program. so after the MSI finished its installation, my computer stops performing then it turns off. after that i cant open my computer. what can I do to oppen again my windows?
    when I open my computer (netbook) it says that --

    DB:3.46:Problems After Installing Microsoft Windows Essential, Computer Stops Performing Then It Turns Off. ka

    Hi Melissa,
    Please take a look at the article
    What are the system recovery options in Windows7? for some troubleshooting steps.
    Hope this helps!

  • RELEVANCY SCORE 3.42

    DB:3.42:After Installing Windows Essential My Pc Is Constantly Re-Starting 3j




    Hi,

    DB:3.42:After Installing Windows Essential My Pc Is Constantly Re-Starting 3j

    ...the fact remains - i just cannot use the system once starts - it gets prepared reboot - it does not all me to do any thing even [in Safe Mode]

    You will find support in the appropriate forum here =
    http://answers.microsoft.com/en-us/windows/forum/system

  • RELEVANCY SCORE 3.37

    DB:3.37:Installing 68 Importantt Vista Updates Is Stuck On Update 59 Live Essential Update fs


    I am installing 68Important updates on my Vista Toshiba Satellite.
    SCREEN-1: The updateInstallation Processis stuck at update 59 of 68.....Windows Live Essentials 2011 (KB2434419)

    SCREEN-2: The Windows Live Essential Installation, is also indicated on a separateSCREEN - and I requested only installing updates to existing features of Live Essential on this PC

    SCREEN-2:
    The Window Live Essential update (59) failed, and Irequested TRY Installing it again (on the Live Essential Installation screen), but again it got stuck at 51% and I Cancelled the Installation on this screen.
    The Windows LIVE ESSENTIAL update screen, indicated that "Please Wait while we put everything backthe way found it".
    After a while the "Windows Live Essential" installation screen disappeared.
    SCREEN-1:
    But the main "Windows Update" screen is still indicating "Installing Update 59 of 68.......Windows Live Essentials 2011 (KB2434419)

    It seemed to be stuck in this state
    Then I pressed "Stop Installation"
    The "Stop Installation" indicated is dampened, but the screen is still stuck with "Installing Update 59 of 68...Windows Live Essential 2011 (KB2434419)"

    What should I do?
    I am scared of restarting the computer, just in case it will get stuck in a Never..Never land.

    Only a few days ago I restored this PC to Facory Installed Recovery Software.
    The computer has been working fine.
    And now this Update state

    I would appreciate your help.

    Thanks...... Sucha

    DB:3.37:Installing 68 Importantt Vista Updates Is Stuck On Update 59 Live Essential Update fs

    I am installing 68Important updates on my Vista Toshiba Satellite.
    SCREEN-1: The updateInstallation Processis stuck at update 59 of 68.....Windows Live Essentials 2011 (KB2434419)

    SCREEN-2: The Windows Live Essential Installation, is also indicated on a separateSCREEN - and I requested only installing updates to existing features of Live Essential on this PC

    SCREEN-2:
    The Window Live Essential update (59) failed, and Irequested TRY Installing it again (on the Live Essential Installation screen), but again it got stuck at 51% and I Cancelled the Installation on this screen.
    The Windows LIVE ESSENTIAL update screen, indicated that "Please Wait while we put everything backthe way found it".
    After a while the "Windows Live Essential" installation screen disappeared.
    SCREEN-1:
    But the main "Windows Update" screen is still indicating "Installing Update 59 of 68.......Windows Live Essentials 2011 (KB2434419)

    It seemed to be stuck in this state
    Then I pressed "Stop Installation"
    The "Stop Installation" indicated is dampened, but the screen is still stuck with "Installing Update 59 of 68...Windows Live Essential 2011 (KB2434419)"

    What should I do?
    I am scared of restarting the computer, just in case it will get stuck in a Never..Never land.

    Only a few days ago I restored this PC to Facory Installed Recovery Software.
    The computer has been working fine.
    And now this Update state

    I would appreciate your help.

    Thanks...... Sucha

  • RELEVANCY SCORE 3.24

    DB:3.24:Microsoft Security Essential Sends A Message That My Computer Is At Risk 9x


    After downloading the security essentials it still sends a message that my computer is at risk.it says security could not because of internet or net work connectivity. Please could someone help

    DB:3.24:Microsoft Security Essential Sends A Message That My Computer Is At Risk 9x

    What operating system and service pack?
    Prior Security Software?
    Any security software still installed?
    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)

    If that fails to resolve the problem, open an email support case:

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/

    -steve

  • RELEVANCY SCORE 3.17

    DB:3.17:When Installing An All-In-One Computer Message Says 'No Computer Found' dc



    Printer = HP Photsmart 5510

    Windows 7

    No computer found

    Nothing

  • RELEVANCY SCORE 3.13

    DB:3.13:My Passport Essential Causes Blue Screen x8


    I plug in My Passport Essential into my computer and get blue screen of death with message Bad_Pool_Header. Operating under Windows XP Professional 2002 w/ Service Pack 3. Got stop code 0x00000019

    DB:3.13:My Passport Essential Causes Blue Screen x8

    No problem.

    Young and learning...Have mercy - Chaos

    If this post resolves your issue, please click the "Mark as Answer" or "Helpful" buttons. This helps other users with similar problems find the answer faster.

  • RELEVANCY SCORE 3.08

    DB:3.08:My Book Essential 1 Tb Will Install Drivers On Computer But Won't Show Up On Computer 81



    I just bought a WD My Book Essential, 1 TB and I'm trying to access it on my Windows 7 Laptop but when I plugged it in, it registers and installs the drivers, telling me my device is ready for use. When I open My Computer, it doesn't display the hard drive. Even in the control panel, it will say that it's connected to the external hard drive but I havfe no way of accessing it. I can only safely eject it and every time I plug it in agin, it will tell me that it's installing the drivers for the WD device and that it is ready for use.I've tried restarting my computer, different usb ports etc, but nothing seems to work.

  • RELEVANCY SCORE 3.08

    DB:3.08:Windows Live Essential Download Failurecannot Be Uninstalled In Control Panel Too 7c


    reset the computer from 32 bit to 64 bit now i cannot install windows live essentials says something is preventing the installation. tried to install piece by piece like the windows movie maker but cannot install the msn messenger.it's intalling and rolling
    back. checked the control panel there's windows live essential trying to uninstall it but cannot uninstall. also there are errors on my windows updatefailing to install updates on securityupdate for windows 7 x64 based systems and upate for the 2007 micro.
    office systems. been trying to install windows live for days now. thanks for ur help, anybody.

    DB:3.08:Windows Live Essential Download Failurecannot Be Uninstalled In Control Panel Too 7c

    You're welcome thanks for your feedback.

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

  • RELEVANCY SCORE 3.06

    DB:3.06:Security Essential Not Opening On Windows 7 64 Bit p7


    after completing 1 yearlicense version of mc afee, installed windows security essential .After installing itit is not opening and no error is given by it.

    DB:3.06:Security Essential Not Opening On Windows 7 64 Bit p7

    Hi vijay,

    Let's start over and make sure everything is done correctly.

    Start with the following compliments of Dr. Strangelove:

    Verify that you have removed all other real-time antimalware products that were ever installed on your PC, including free/trial products that were installed when the PC was purchased (Norton, McAfee, TM, AVG, OneCare, Malwarebytes (paid), etc).
    Then, use the cleanup tools here: List of anti-malware program cleanup/uninstall tools.
    You MUST use the cleanup/removal tools to get rid of these programs properly as the normal uninstall process leaves remnants behind that cause problems with any other AV product you install later including MSE. Especially be sure you uninstalled McAfee and
    used the McAfee Removal Tool as well:
    http://service.mcafee.com/FAQDocument.aspx?id=TS100507.

    NOTE: If you have installed Adobe FLASH, and you already had the Google toolbar, you were presented with the option to install “McAfee Security Scanner”, which is selected by default. If you were caught by this, and unknowingly/accidentally
    installed McAfee, uninstall it and use the McAfee cleanup tool in the list above. Other programs "package" deals like this as well with this or other products and if you've recently done a clean install (a restore to factory conditions) you may have also re-installed
    trial software that you long since forgot was there.

    Verify that your PC clock is correctly set. If not, correct it. If it is wrong, you may also want to either synchronize with a different internet time server or replace your CMOS battery (which keeps the clock running when you turn off the
    PC and like any battery can eventually run down).

    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).

    Verify that you are up-to-date with SERVICE PACKS and updates (including .NET and IE). Yes, it can take some time to do this.

    Then, restart your PC.

    If that doesn't work, try the following:

    Try a clean boot (Vista and W7)
    http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit causing the problem. Follow the procedures in the article. Once found, delete, remove, deactivate, or uninstall it. Once done be sure to
    reset your system back to normal status as explained in the procedures. If the problem occurs in clean mode then just restore the system to normal status and reboot - this solution is not going to work. If using XP, see
    http://support.microsoft.com/kb/310353 and
    http://support.microsoft.com/kb/316434.

    If that doesn't work, uninstall and re-install MSE. To uninstall MSE, proceed as follows:

    http://answers.microsoft.com/en-us/protect/forum/protect_start/uninstalling-mse/a63b8c4b-58ed-437e-8086-fa08d80725a4.

    To re-install, check out this article and follow ALL the procedures:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4 - but also check out the next paragraph before you begin the download.

    If you do or ever did have any other AV program installed on your computer (even if you didn't use it), you need to make sure they are all uninstalled and fully removed before you install. To fully remove them, check out this listing of removal toolshttp://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91
    or the listing in that article at the bottom under troubleshooting steps (why this link isn't at the top near things to do first where it discusses removing all the prior and current AV programs is beyond me) or, if not on the lists, go to the website of the
    AV software and get and use the removal tool for that product. You cannot just uninstall these programs – you MUST also use the removal tool – even if the uninstall was years ago but you didn’t use a removal tool at the time.

    To install, go to
    http://www.microsoft.com/en-us/security_essentials/default.aspx and click on languages and locales at the bottom of the Download button and then choose your language and the appropriate version for your operating system. When you download, save it to the
    desktop (rather than running it). When finished, right click on the installation icon and click run as Administrator (even if you’re logged in as an administrator) as I’ve found this sometimes helps.

    Then you need to configure your settings, set a scheduled scan, enable real-time protection, update MSE, and then run a quick scan (or a full scan if you have time).

    I also recommend the following setup for MSE (though the decision is yours - I've just found this helpful and the most effective and best way to set it up and is how I have mine configured):

    Make sure that ALL threat levels are sent to Quarantine where you can then decide whether or not to allow them or leave them there, or remove them. It is the safest solution for having the most options for dealing with the situation. Quarantine is as safe
    as removed, but in some cases you may want to remove them to be more certain - and with this one I would remove it (when the time comes). To do this, open MSE, click on the Settings Tab, and for each of the threat levels, set the action to be Quarantine and
    save.

    Go to the History tab and click on allowed and unless you specifically placed something in allowed, remove everything else from the allowed category. Only put things there that you ABSOLUTELY know are not problems (are "false positives") and triple-check
    before you do it as doing this could allow a real threat to bypass security and infect you and it won't be detected or rather won't be reported or acted upon by MSE.

    Go to the Settings Tab and click on Real-time protection and check all the boxes and save.

    Go to the Settings Tab and click on SpyNet and click on Advanced and save. This is not at all dangerous to you and no information sent will be used by Microsoft to identify you even if some minor identification information is sent in terms of defining the
    infection, but it can sometimes help with new threats by initiating an immediate update to deal with the problem if it is in the SpyNet database (and it helps Microsoft update definitions to provide you and everyone else better protection).

    Go to the Settings Tab and click on Advanced and check the box for save Quarantine items and change it from one month to three months so you have more time to decide if you want to restore something.

    *************************************************************

    If that doesn't help, then there's a good chance you may be infected by malware. Please proceed as follows:

    First, try the following programs if you haven't as they may help. I recommend you download, install, update, and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/
    and then run a full ESET online scan:
    http://www.eset.com/us/online-scanner. This may or may not remove the infections, but will probably not repair any damage caused by them. Even if they or your current AV software seem to work or indicate you aren't infected or the problem goes away, you
    shouldn't completely trust them and need to continue with the recommendations that follow (so it's up to you if you want to try them first or just skip over all of this and get the expert help you really need as described below).

    Properly and completely removing such infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I'd suggest the following anyway, so we may as well start there (you can ignore
    the above removal methods if you want as this is really the way to go, but it won't hurt to try them).

    Please follow these recommendations compliments of Stephen Boots - MVP:

    Start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and then select the
    support option for phone, chat or email (options will vary by Region)

    If you are in North America, you can call 866-727-2338 for free help from Microsoft for virus and spyware infections.

    In other regions not served by the link above, go here:http://Support.microsoft.com/securityand go to the “assisted support” or contact us menu.

    If that doesn't work or they can't help, try one of the following malware-removal forums compliments of PA Bear - MVP:

    I can recommend the expert assistance offered in these forums:http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,http://www.spywarewarrior.com/viewforum.php?f=5,http://www.dslreports.com/forum/cleanup,http://www.bluetack.co.uk/forums/index.php,
    and http://aumha.net/viewforum.php?f=30

    ********************************************************************

    If you were infected by malware, after the system is cleaned you need to once again uninstall and re-install MSE as it is not good to install it on an infected machine which may cause problems or affect the performance of MSE in the future.

    Hopefully, one of these solutions (or a step in one of these answers) will resolve the problem. If not, then open a support case describing the problem starting at:https://support.microsoftsecurityessentials.com/.

    I hope this helps.

    Good luck!

  • RELEVANCY SCORE 3.05

    DB:3.05:Ordial Not Found And Says The Ordial 1 Could Not Be Located In The Dynamic Link Library D2d1.Dll. fm


    I recently bought a desktop and had it installed with Windows Home Premium 64-bit. I already downloaded the service pack 1 and the recent updates.

    I wanted to install the Movie Maker so I installed the Windows Essential. I was able to successfully install the Windows Essential but I always getan error despite the several attempts of uninstalling and re-installing.

    The error is "Ordial Not Found" and says "The ordial 1 could not be located in the dynamic link library d2d1.dll."

    Help please.

    Thanks in advance.

    /Nico

    Original title: Windows Essential

    DB:3.05:Ordial Not Found And Says The Ordial 1 Could Not Be Located In The Dynamic Link Library D2d1.Dll. fm

    Hi Nico,

    Thank your for providing us those information. We request you to provide us log files for Essentials installation issues so we can check this on our end. I have sent you a private message for the instructions. After uploading the logs, please notify us in
    this thread.

    We are looking forward to your response.

    Thanks!

  • RELEVANCY SCORE 3.02

    DB:3.02:How Do I Uninstall My Book Essential Hard Drive? ca



    I bought the My Book Essential External Hard Drive and realized it is not what I wanted. I returned it to the store. I tried to Uninstall it from my computer and I am getting an error that says I cannot uninstall it. The message reads: "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

    How do I get this off my computer???

    DB:3.02:How Do I Uninstall My Book Essential Hard Drive? ca


    You mean Smartware, right? If mycomputer is not allowingme to uninstallan application, then what I would dois to download it againand reinstall it to fix the corrupted installation, then it try to remove the software again.

    You can download Smartware again from this link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5419p_created=1271690740p_...

    If it doesn't work, I'd call WD if I were you.

    Hope it helps!




    You are reading a ghost long gone.

  • RELEVANCY SCORE 3.02

    DB:3.02:Security Essential Keeps Removing Itself From My Computer zm


    security essential keeps removing itself from my computer, so i have to keep re installing security essential.Why?

    DB:3.02:Security Essential Keeps Removing Itself From My Computer zm

    When is it removing itself?
    Does it run fine when reinstalled?
    Have you run a full scan after a reinstall?
    What operating system and service pack?
    Prior Security Software?
    Any security software still installed?
    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    (also found here:
    http://experts.windows.com/w/experts_wiki/156.aspx)
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)

    In regions other than the US, if that fails to resolve the problem, open an email support case:

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/
    (Currently found via the Assisted Support tab on
    this page, which contains additional support resources for MSE).
    In the US: http://support.microsoft.com/ph/15931
    "Assisted technical support is not available for Microsoft Security Essentials. Please visit the
    Microsoft Security Essentials Answers community to post a question or browse for solutions in the Microsoft Security Essentials Answers forums."

    -steve

  • RELEVANCY SCORE 3.02

    DB:3.02:My Book Essential cz



    Tried to access MY BOOK ESSENTIAL (1tb). Several backups were on it. Windows says its not formatted. Tried PROPERTIES but Windows says the same thing. Tried using SMARTWARE but no help there. Is there a preferred way to try to recover the data on this drive? Any help would be appreciated.

    DB:3.02:My Book Essential cz


    Hello,

    How is the drive showing under disk management?

    Have you tried using a data recovery software?

    Check the link below for the recommended data recovery companies.

    http://support.wdc.com/recovery/index.asp?lang=en​selregion=americas




    Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.

  • RELEVANCY SCORE 3.00

    DB:3.00:Blacole Removed M Security Essential - Some Sites Not Accessible, Dns Not Fixed By Mse aj


    Have a windows 7 computer that was hit with the blacole exploit, microsoft security essentials says it detected and removed blacole.

    Now some web sites will not load at all. Most sites work fine, but a few do not.

    Tried removing all instances of java and installing the latest v 15 or whatever fresh. Have flash, windows, and adobe reader updated as well.

    All three browsers fail to load certain sites, Internet explorer, firefox, and chrome.

    Did blacole corrupt the dns lookup on my computer and microsotft security essentials not repair it?

    maybe there is something in flash preventing the load, of these pages.

    for certain sites it just spins the loading circle in the top tab bar, and in the bottom left it says "connecting to blahblahblah.com"

    yet loads nothing.

    Other computers on the same network / same router / internet connection are able to load these sites just fine.

    This problem arose after MSE message about detecting and removing blacole was noticed.

    any ideas?

    DB:3.00:Blacole Removed M Security Essential - Some Sites Not Accessible, Dns Not Fixed By Mse aj

    Though I agree that thismay besomething leftover after the initial removal, it's impossible to guess what else might have been affected since blacole is just the initial infection and can bring other malware along with it.

    So the best idea is to try some of the ideas provided in Ahaap's post above mine, since they work through some easily downloaded malware removal applications and then finally take you to a popular malware removal forum where others can walk you through more
    direct checks based on the specific malware.

    If the web sites you can't reach are related to security then it's likely the malware has blocked them to reduce your ability to remove it. If they otherwise seem random, then I'd guess the problem is something more specific to the group of sites affected,
    but you'd need to understand how they are similar in order to determine why only those sitea are affected.

    Rob

  • RELEVANCY SCORE 3.00

    DB:3.00:Window Security Essential Stops Window Defender. What Is The Solutiom zm


    windows defender is used for its update and to stop some programme to load at startup but installing window security essential stops defender to be used. everytime i uninstall security essential and then do my task with defender and then reinstall security
    essential. is this the policy of microsoft.

    DB:3.00:Window Security Essential Stops Window Defender. What Is The Solutiom zm

    MSE and some other Anti Spyware programs purposely disable Windows Defender, as a matter of policy and by design, it is not something that you need to worry about in this case as MSE does the same job (and more)as doesWindows Defender.

    http://www.google.com.au/search?q=mse+disables+windows+defenderhl=entbo=1rls=com.microsoft:en-au:IE-Addressoutput=searchsource=lnttbs=qdr:ysa=Xei=yjStTZqFCrLUiAKg2LnIDAved=0CAsQpwUoBQ

  • RELEVANCY SCORE 2.95

    DB:2.95:Windows Firewall Says No Antivirus Found. ax


    Original title: Security Essentials adequate antivirus Protection?
    I have Security Essentials installed. Firewall keeps saying "no antivirus found" . Do I need an additional program? If so which ones are compatible with Security Essential? (which, by the way, says "computer protected")

    DB:2.95:Windows Firewall Says No Antivirus Found. ax

    Hi,

    1. How have you installed Microsoft Security Essentials?
    2. Are you referring to Windows Firewall?

    Let’s follow these methods check if the issue persists:

    Method 1
    You may check if Microsoft Security Essentials is blocked.
    For more information, refer to these links:
    Windows Firewall blocks some programs after you install Windows XP SP3
    Troubleshooting Windows Firewall settings in Windows XP Service Pack 2 for advanced users
    Method 2
    You may also follow the steps suggested in this link:
    Windows Security Center shows no anti-virus protection

    Hope the information helps.

  • RELEVANCY SCORE 2.94

    DB:2.94:My Passport Essential Cannot Be Unlocked After Installing Universal Shield 4.5 8m



    Hi,

    Afterinstalling Universal Shield4.5 (a security software, referring to http://www.everstrike.com/shield.htm), My Passport Essential cannot be unlocked.

    When I connect My Passport tothe computer and enter the current password, the external drive letter doesn't appear (just WD virtual CDcan be found).

    Please help me out with this problem. Thank you.

    DB:2.94:My Passport Essential Cannot Be Unlocked After Installing Universal Shield 4.5 8m


    Hi,

    Thank you for your reply.

    I've reported this problem to both WDC and the software developer.

    (WDC has no response; the software developer is trying to solve)

    After I unistall the software, My Passport can works as usual.

    However, if possible, I'd like to use bothon the same system.

  • RELEVANCY SCORE 2.94

    DB:2.94:My Computer Is A 64 Bit Windows 7 But Is Running In 32bit xm


    My computer is a 64 bit windows 7 but I just noticed that in the "dxdiag" (DirectX Diagnostic Tool) it says that my computer is running in 32bit. Im not running any other programs that may cause it to do this and it happens every time I restart my computer.
    It is causing me to not be able to run a essential program for my uni course because it has to be in 64bit.

    DB:2.94:My Computer Is A 64 Bit Windows 7 But Is Running In 32bit xm

    That's why I asked the question to confirm rather than assume! The properties page is the definitive statement for the Windows version

    When I run DxDiag on my system the O/S is listed as 64-bit in the System Information panel however it is the DxDiag itself which is by default 32-bit code. What I do get is a button to Run 64-bitDxDiag.

    This command will force DxDiag to start in 64-bit c:\Windows\System32\dxdiag.exe /64bit
    but what led you to run DxDiag in the 1st place, what errors are you getting from Maya?

    Also Maya 2014 has a very limited range of Graphics cards it supports, Some AMD FirePro, higher spec Radeon HD, NVidia Quadro and GTX all of which should be DX11. What are you running?

  • RELEVANCY SCORE 2.93

    DB:2.93:Windows Defender xc


    do I really need windows defender. I have malware and essential and windows firewall. Now microsoft essentials says I need windows offline defender to clear off rest of computer essentials couldnt do so what do I do I cant do offline I dont have cd or
    dvd or other thing to put it on. can I ge some help please

    DB:2.93:Windows Defender xc

    do I really need windows defender. I have malware and essential and windows firewall. Now microsoft essentials says I need windows offline defender to clear off rest of computer essentials couldnt do so what do I do I cant do offline I dont have
    cd or dvd or other thing to put it on. can I ge some help please

    What, exactly, has MSE detected that it is prompting you to use Windows Defender Offline to remove?

    Open MSE and look at the History tab, highlight any recently detected items and select Details.
    Post those details here.

    Also, can you let us know what operating system you are using?

    -steve

  • RELEVANCY SCORE 2.92

    DB:2.92:My Book Essential Windows Won't Start a3



    I just installed my My Book Essential 1 TB on an HP laptop with Windows 7. Now my computer won't start with the drive plugged in. It works OK if I unplug the USB connection and then start my computer.

    DB:2.92:My Book Essential Windows Won't Start a3


    Hello, that could be a problem with the boot order on your PC Bios, you can try selecting the internal hard drive as the fist boot option or disabling the boot from USB device option and the USB Legacy support options. Check if the link below helps.

    http://wdc.custhelp.com/app/answers/detail/a_id/12​01/session/L3RpbWUvMTM0OTkwMDg3Ni9zaWQvWWs4a3JvOGw​...




    Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.

  • RELEVANCY SCORE 2.92

    DB:2.92:Windows Essential Windows 7 Says It Is Not Valid-Will Expire In 30 Days k3


    We just purchased this computer a couple of weeks ago and now Windows Essential is saying it is not valid and will expire in 30 days. Please help.
    Ran the Microsoft Genuine Advantage Diagnostic Tool 1.9.0027.0, but did not want post the results with my product key.

    Thank you,
    Randy CJ

    DB:2.92:Windows Essential Windows 7 Says It Is Not Valid-Will Expire In 30 Days k3

    if you don't want to post the results of your diagnostic there is nothing we can do for you. there is nothing in the report that can be used except for diagnosis. the product key is sufficientlyobscured so it is of no use to anyone.

  • RELEVANCY SCORE 2.92

    DB:2.92:Not Installing Microsoft Securety Essential Error Code Ox80070643 zz


    not installing microsoft securety essential error code ox80070643

    DB:2.92:Not Installing Microsoft Securety Essential Error Code Ox80070643 zz

    Review this thread:
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/908fad3e-f9fc-4d8a-be83-ae7d3bc48db5
    And, verify that you have removedall other
    real-time antimalware products that were ever installed on your PC, including free/trial products that were installed when the PC was purchased (Norton, McAfee, TM, AVG, OneCare, Malwarebytes (paid), etc). Then, use the cleanup tools here:
    List of anti-malware program cleanup/uninstall tools

    NOTE:If you have installed Adobe FLASH, and you already had the google toolbar, you were presented with the option to install “McAfee Security Scanner”, which is selected by default.If you were caught by this, and unknowingly/accidently
    installed McAfee, uninstall it and use the McAfee cleanup tool in the list above.

    Verify that your PC clock is correctly set.If not, correct it.
    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).
    Verify that you are up-to-date with SERVICE PACKS and updates (including .NET).Yes, it can take some time to do this.

    If the problem persists, submit a support case to Microsoft:https://support.microsoftsecurityessentials.com/?scrx=1
    Doc

    Computers verified since 1972

  • RELEVANCY SCORE 2.92

    DB:2.92:Microsoft Security Essential Xp With Error Code0x80070643 jf


    I have use before on this computer. To put in Defender. I uninstalled MicroSoft Security Essential XP. For Defender installation it says MicroSoft Security Essential XP is still installed. Now I can't uninstall MicroSoft Security Essential XP by Windows
    XP at all. Here is the statement after trying to install MicroSoft Security Essential XP with Error Code:0x80070643
    Thank You

    DB:2.92:Microsoft Security Essential Xp With Error Code0x80070643 jf


    I have use before on this computer. To put in Defender. I uninstalled MicroSoft Security Essential XP. For Defender installation it says MicroSoft Security Essential XP is still installed. Now I can't uninstall MicroSoft Security Essential XP by Windows
    XP at all. Here is the statement after trying to install MicroSoft Security Essential XP with Error Code:0x80070643
    Thank You

    hi ,

    http://support.microsoft.com/search/default.aspx?query=0x80070643

    have a nice day

    http://www.microsoft.com/security + http://www.microsoft-hohm.com/default.aspx + http://www.getpivot.com/ + http://photosynth.net/ + http://seadragon.com/ + http://blogs.technet.com/mmpc + http://windowsteamblog.com/blogs/genuinewindows/default.aspx + http://technet.microsoft.com/en-us/sysinternals/default.aspx
    + https://www.microsoft.com/security/portal/Shared/Resources.aspx#rss + http://www.microsoft.com/security_essentials/ + http://onecare.live.com/site/en-us/center/whatsnew.htm + Plagued by the Privacy Center? Learn how to remove it http://blogs.msdn.com/securitytipstalk/
    + http://blogs.technet.com/ecostrat/ + http://memory.dataram.com/products-and-services/software/ramdisk + 50 Windows Tips http://windowsvj.com/wpblog/2009/12/windowsvj-xclusive-release-windows-7-tips-tricks-ebook/ + http://windowsteamblog.com/

  • RELEVANCY SCORE 2.91

    DB:2.91:Windows Essential 2011 cf


    since installing windows essential 2011, my video call does not work

    DB:2.91:Windows Essential 2011 cf

    You are asking in the wrong forum, try asking here:
    http://www.windowslivehelp.com/
    HTH

    WT

  • RELEVANCY SCORE 2.91

    DB:2.91:Passport Essential Se 1tb Failure Help Please 3z



    I use windows 7 64-bit and have a My Passport Essential SE Model# WDBACX0010BBK-NESN. I plug it in solid light comes on, PC says installing device driver like every time before I used it. There are 4 line items: 1. USB Mass Storage Device (I get the green checkmark), 2. WD BAD PCB USB Device (get green checkmark), 3. WD CDROM USB Device (get gren checkmark), 4. WD SES USB Device (get red X and "No driver found").

    I check on My Computer and it is showing up as an empty CD Drive...

    I have repeatedly unplugged the drive from my computer and downloaded the WD SES Driver 64-Bit from WD Website for my specific device and loaded it successfully. Still when I plug in the drive I get the "no driver found".

    I also tried to plug it into an old pc and same thing.

    I've been using it for a year as backup with password with no problem is there some other program or something I need to load? I think it already had its own drivers on the passport..

    Any ideas?

    DB:2.91:Passport Essential Se 1tb Failure Help Please 3z


    I have exactly the same problem and symptoms as Donuts and have tried all the same troubleshooting steps with the addition of deleting upper limit and lower limit registry entries which worked for some people.

    I have already tried installing the 64 bit SES drivers form this link:

    http://wdc.custhelp.com/app/answers/detail/search/​1/a_id/5419

    I have already tried to run the firmware updater from this link:

    http://www.wdc.com/wdproducts/wdsmartwareupdate/fi​rmware.asp?id=wdfMP30_SEEssentialos=WIN

    Installing the 64 bit SES drivers does not help. The same problem persists as Donuts already described it.

    Attempting to update the Firmware does not work because the drive is not mounting so the Firmware updater does not recognize anything to update.

  • RELEVANCY SCORE 2.90

    DB:2.90:How To Downgrade Firmware In My Passport Essential ??? m8



    I bought a My Passport Essential few days ago, after installing WDSmartware, it suggests me to upgrade WDSmartware and also Firmware, now every time I want to restart my laptop( Dell studio 1555), it is stuck upon Dell's logo appears till disconnect My Passport Essential !!!

    Beside, I need my laptop boot from external hard drive to install windows 7

    How to downgrade Firmware in My Passport Essential ???

  • RELEVANCY SCORE 2.89

    DB:2.89:Installing Windows Essential Loads 66 Then Stops j1


    I have tried to install windows essentials it loads 66% stos message read going to return to 0 another program is stopping installationWhat is the problem?

    DB:2.89:Installing Windows Essential Loads 66 Then Stops j1

    You will find support for installing/uninstalling/updating/upgrading to Windows
    Live Essentials 2011 in this forum:
    http://windowslivehelp.com/forums.aspx?forumid=a372972e-8e7a-4d85-adc3-a1b43e8c02ec
    You will find support for Microsoft Security Essentials in these forums:
    http://answers.microsoft.com/en-us/protect/forum

  • RELEVANCY SCORE 2.89

    DB:2.89:Can Ms Security Essential And Macfee Virus Software Both Installed On The Same Computer At The Same Time c8


    Can MS Security Essential and Macfee Virus Software both installed on the same computer at the same time?

    Do I have have remove Mcafee after installing MS Security Essential?

  • RELEVANCY SCORE 2.89

    DB:2.89:Windows Essential Questions. pd


    Currently i have Windows Live One Care is running to my computer but my subscription will be ending in January 2010 and Window offers Security Essentials as new options. I have couple of queries on this.
    1) Does Windows Essential automatically alert when any virus or malware software found in Computer?
    2) Does Windows Essential automatically update and installed all patches from Microsoft when any windows related updates release from Microsoft?
    3) Does Windows Essential generate monthly report as windows Live One Care?

    Gaurav Mehta

    DB:2.89:Windows Essential Questions. pd

    1. Yes
    2. No - you need to configure Automatic Update in Control panel to handle the Windows Updates.
    3. No

    -steve

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

  • RELEVANCY SCORE 2.88

    DB:2.88:Is Ther An Hp Photosmart Essential 3 For Windows 7 za


    My hp photosmart 4180 series will not scan pictures to my computer. It says that hp photosmart essential 3 is no compatible with windows7. Do you know if there is anything that will make it compatible?

    DB:2.88:Is Ther An Hp Photosmart Essential 3 For Windows 7 za

    TheWindows 7 Compatibility Centerreports full compatibility with your Photosmart C4180 both 32-bit and 64-bit flavors of Windows 7 but a free download
    from HP is required (full reporthere).

    TheHP Supportsite has both drivers and software available for your C4180here.
    Select yourflavorof Windows 7 (either 32-bit or 64-bit) for access to the latest versions available for download.

  • RELEVANCY SCORE 2.88

    DB:2.88:Computer Will Not Shut Down Or Restart - Says Installing Update 1 Of 1 8f


    After update was installed - computer will not restart or shut down - gets stuck and says it's installing update but it runs like that for hours!

    DB:2.88:Computer Will Not Shut Down Or Restart - Says Installing Update 1 Of 1 8f

    Hi Angela1620,
    It is not clear from you last post whether you completed the troubleshootig steps John suggested. If you have gone through the troubleshooting steps, please let us know the results.

  • RELEVANCY SCORE 2.87

    DB:2.87:Error When Installing Windows Live Essentials 11 am


    error when installing windows live essential 11
    *original title - fix*

    DB:2.87:Error When Installing Windows Live Essentials 11 am

    Try downloading the full installer:
    You can download the full installer at the following link:

    http://g.live.com/1rewlive4-all/en/wlsetup-all.exe

    Teching It Easy: With Windows |ActiveWin |Notebooks |

    Microsoft MVP

  • RELEVANCY SCORE 2.87

    DB:2.87:Microsoft Security Essential....... p3


    Hej.Security Essential siger " under computer status " . Potientiels Ubeskyttet.
    Hvor kan jeg finde ud af hvad det er der gøer den Potientielt Ubeskyttet ?
    MVH. Kimbengtsen_999

    DB:2.87:Microsoft Security Essential....... p3


    Hej Kim,

    Er det ikke bare fordi du ikke har lavet en skanning på det sidste? hvis du laver en, går den så ikke grøn igen?

    Hav en god dag!

    Hej.Jeg har lavet en fuld skanning og så bliver den grøn. Når jeg har været inde på alm.sider,blir den hurtigt gul igen. Den beholder heller ikke mine instillinger. Jeg har sat den til Fuld skanning.Men den vil ikke beholde instilling.Den går tilbage til Hurtig
    skanning.Aner ikke hvoffor.
    MVH.Kim bengtsen

  • RELEVANCY SCORE 2.87

    DB:2.87:After Installing Kb2691905, Microsoft Security Essential Disappeared. 1j


    Original Title: KB2691905 Microsoft Security Essential Client Update Package

    After downloading the 26th of April 2012 important update from windows update, i no longer have Microsoft Security Essentials.

    Whenever I click on the MSE icon, it says " The item 'msseces.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly."

    DB:2.87:After Installing Kb2691905, Microsoft Security Essential Disappeared. 1j

    There was a 1-year free-trial version of Norton installed when I purchased it [in May 2010...after the [free-trial period had] expired [in May 2011]...I uninstalled it before I installed MSE

    If I'm generous presume you didn't start using the new computer onlineuntil earlyJune 2010, that still would mean the Norton free-trial had expired nearly
    two months before you installed MSE, correct?

    [Last Revised - 09 May 2012, 16:23 UTC]

  • RELEVANCY SCORE 2.85

    DB:2.85:Help Winstalling Windows Security Essential 37


    Can anyone help me to install Windows Security Essentials? I have a Toshiba computer w/Windows XP, Home Edition 2002, Service Pack 2. I have tried installing on several occassions, but I receive an error message after the final stage. I removedall other
    security software. I just don't know what the problem is. Please help? Thanks.
    Fred

    DB:2.85:Help Winstalling Windows Security Essential 37

    First, you should be at SP3.
    Then, follow the steps in this checklist/faq, especially the part about uninstalling AND CLEANUP of all existing real-time antimalware before you install MSE:
    Check list for installing Microsoft Security Essentials

    Doc

    Computers verified since 1972

  • RELEVANCY SCORE 2.85

    DB:2.85:Have Pogo, After Installing Essential Security Format Changed d9


    i have just installed microsoft essentials security. when i go into pogo the format has changed. its like pogo club has disappeared

    DB:2.85:Have Pogo, After Installing Essential Security Format Changed d9

    Hi Nancybebeau,

    1. Which operating system is installed on the computer?
    2. Which web browser are you using to play the pogo games?

    I would suggest you to try the steps from the following link:

    Troubleshoot problems playing online games using Internet Explorer
    http://support.microsoft.com/kb/2528246

    How do I resolve problems running Pogo games?
    http://www.java.com/en/download/help/pogo.xml

  • RELEVANCY SCORE 2.85

    DB:2.85:Installing Windows 7 kc


    Won't install stated could not retreve information about the disks on computer. Using Vista and Advisor says Windows 7 OK

    DB:2.85:Installing Windows 7 kc

    Please see the following thread for possible answers:
    http://social.answers.microsoft.com/Forums/en-US/w7install/thread/45b06484-c6b0-4c6b-86a2-1e2e3e05aebd

    Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com

  • RELEVANCY SCORE 2.84

    DB:2.84:Windows Essential Program Access 7m


    I can't get into my Window essential program. computer box indicates- Windows cannot access specified device path or file.

    DB:2.84:Windows Essential Program Access 7m

    Is it installed or are you attempting to install it?

    If its installed, uninstall it and reinstall it.

    http://windows.microsoft.com/en-us/windows/uninstall-change-program

    Download Windows Essentials 2012 (Offline installer)

  • RELEVANCY SCORE 2.84

    DB:2.84:Since Installing Ms Security Essential, The Icon And That Of My Network Icon Is Taking A Long Time To Activate. Why., And How To Resolve 8m


    OS - WINDOWS VISTA BUSINESS
    32 -Bits

  • RELEVANCY SCORE 2.84

    DB:2.84:Hp Photosmart Essential Keeps Trying To Install sx



    hp officejet 6500

    Windows7

    Only changes to computer I can think of was a Windows update.

    HP photosmart essential keeps trying to install at bootup.

    It takes several clicks on "cancel" to get rid of it.

    DB:2.84:Hp Photosmart Essential Keeps Trying To Install sx


    hp photosmart essential keeps trying to install but does not. It takes 4 "cancels" go get rid of the menu.

    What is wrong? How can I correct/fix it?

  • RELEVANCY SCORE 2.83

    DB:2.83:Ms Security Essential Wont Update 98


    MSE sayd it's my internet connection but it isn't. Can't install any other virsus programs, AVG says it's a binary error, Avast says it's a different reason. I'm on a newly reformatted computer with windows 7 install. Barely have any programs on it since
    it's a pretty fresh install.
    I have tried to uninstall and reinstall, still can't update.

    DB:2.83:Ms Security Essential Wont Update 98

    Have you uninstalledAND CLEANED all existing real-time antimalware products BEFORE you installed MSE?If not, you must do so. You must uninstall and cleanup AVG, Avast, and any other product you have installed.

    Perform all of these checks:

    Verify that you have removed/uninstalled all otherreal-time antimalware products that were ever installed on your PC, including free/trial products that were installed when the PC was purchased (Norton, Symantec, McAfee,
    TM, AVG, Avast, Avira, Malwarebytes (paid), etc).
    Then, use the cleanup tools here:List of anti-malware program cleanup/uninstall toolsIf
    yours is not listed, go to the manufacturer and get it.

    Verify that your PC clock is correctly set (date, time, time zone).If not, correct it.
    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).
    Verify that you are up-to-date with SERVICE PACKS and updates (including .NET and IE).Yes, it can take some time to do this.
    Verify that the Windows Firewall is on, and set to defaults.
    Verify that you are using version2.0.657.0 of MSE (as of 2010-12-16).

    Then, restart your PC.

    You may need to remove and reinstall MSE as well.If so, you can use the procedure(s) here to uninstall MSE:

    Uninstalling MSE.
    Then, use IE or Firefox, and go towww.microsoft.com/security_essentials and click DOWNLOAD.Do not navigate and download via TOOLBARS.

    If the problem persists, submit a support case to Microsoft:https://support.microsoftsecurityessentials.com/?scrx=1
    Doc

    Computers verified since 1972

  • RELEVANCY SCORE 2.83

    DB:2.83:After Installing New Updates On My New Computer, I Could Not Boot Into Windows. Did A System Restore And Booted Up. How Should I Choose What Updates Are Essential And Which Ones Can I Avoid 7j


    Windows 7.

    DB:2.83:After Installing New Updates On My New Computer, I Could Not Boot Into Windows. Did A System Restore And Booted Up. How Should I Choose What Updates Are Essential And Which Ones Can I Avoid 7j

    Hi,
    I would suggest you to refer the link below and check if it helps.

    Updates: frequently asked questions:
    http://windows.microsoft.com/en-US/windows7/Updates-frequently-asked-questions
    http://windows.microsoft.com/en-US/windows7/products/features/windows-update

    Note: I would recommend you to install all the updates that you are getting on the computer.

    Hope this information is helpful.

  • RELEVANCY SCORE 2.83

    DB:2.83:Essential Error Reports aj


    this has never sent one repoort so it can be fixed, says it's going to but ALWAYS comes back and says that report cant be sent!! And i want to know if you have ever defraged my hard drive if so when? One more thing there is always all these updates that
    are making my comp. critical, because the only thing that gets downloaded into my computer, is you adobe and java.

    THANK YOU FOR YOUR HELP R.B.

    DB:2.83:Essential Error Reports aj

    Afraid you are not making much sense.
    What report?
    Are you also saying that windows updates are failing?

  • RELEVANCY SCORE 2.83

    DB:2.83:Security Essential Isnt Monitoring Your Computer Because The Program Service Stopped . You Should Restated Now. And Its Says The Specific Servic Dosenot Exist As An Installed Service ja


    my computer statuse - at risk
    what to do?

    DB:2.83:Security Essential Isnt Monitoring Your Computer Because The Program Service Stopped . You Should Restated Now. And Its Says The Specific Servic Dosenot Exist As An Installed Service ja

    Uninstall Microsoft Security Essentials. If you have other antimalware programs on your computer uninstall them and run an uninstall/cleanup tool for any previously uninstalled antimalware programs -http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91Reinstall
    Microsoft Security Essentials from here -
    http://www.microsoft.com/en-us/security_essentials/default.aspxIf the issue persists you can contact support for help -https://support.microsoftsecurityessentials.com/
    Jim

  • RELEVANCY SCORE 2.83

    DB:2.83:My Passport Essential Se 1tb Is Unallocated ? 33



    Hi,

    My passport recently went from NTFS to RAW, and now it doesn't show up when i plug it in to the computer.

    I go to disk managent under Windows 7 an it shows up as Unallocated. I tried formatting but it always says failed to format; How can i fix it and or format it back to how it was in the beginning?

    I bought it for PC so it was NTFS to start with.

    Thanks in Advance!

    DB:2.83:My Passport Essential Se 1tb Is Unallocated ? 33


    That sounds like a data corruption problem, tryusing a data recoveryprogramand thenuse the DLG to write zeros.

    http://wdc.custhelp.com/app/answers/detail/a_id/1211/session/L3RpbWUvMTMzODkzMTMzMC9zaWQvUWVEeFZXWms...




    Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.

  • RELEVANCY SCORE 2.83

    DB:2.83:Windows Live Essential 2011 a9


    Having problems installing windows live essential

    DB:2.83:Windows Live Essential 2011 a9

    You will find specific support for installing/uninstalling/upgrading to Windows Live Essentials 2011 in this forum:http://windowslivehelp.com/forums.aspx?forumid=a372972e-8e7a-4d85-adc3-a1b43e8c02ec

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

  • RELEVANCY SCORE 2.83

    DB:2.83:Windows Essential Download Issues za


    I have downloaded essentials 2011, but everytime I try to use it, it says I need to download it again. When I do, it says it is already downloaded. I am ready to go to FireFox. Can anyone help?

    DB:2.83:Windows Essential Download Issues za

    You will find support for installing/uninstalling/upgrading to Windows Live Essentials 2011 in this forum:http://windowslivehelp.com/forums.aspx?forumid=a372972e-8e7a-4d85-adc3-a1b43e8c02ec

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

  • RELEVANCY SCORE 2.82

    DB:2.82:New Owner Of Msi Ge60 2oe-002us 1p




    I want to reformat the computer and install only the programs which I need. Here are the default installed programs.
    i.imgur.com/nhmLNw5.jpg

    I know I wont need programs like Cyberlink PowerDVD, Microsoft Office, Norton, Windows Essential 2012 and WinZip, but what are the other unnecessary programs? I will still be installing the drivers, but I want to keep it to the bare minimum.

    DB:2.82:New Owner Of Msi Ge60 2oe-002us 1p


    True, but its also not legal for an end user to build there own system and use an OEM install disk. Microsoft says they must buy a full install Retail version.

    http://www.microsoft.com/oem/en/licensing/sblicensing/pages/licensing_faq.aspx#fbid=9nbWFPwJhE1?faq3

    After doing some reading, I did get my information from the server license, which does allow the transfer to new equipment.

  • RELEVANCY SCORE 2.82

    DB:2.82:Updates Being Offered Repeatedly kd


    Original title: the same update keeps installing every five minutes for over a week now it is the Microsoft net framework(KB979909)update says one of three I am fed up with that think i will turn off the automatic update system
    Please I am not an expert on computers but I know that the updates are essential to how the computer works. I have on my history update page about eight updates of the same that was on yesterday and well today there at least three as at the time i am typing
    this up which is 12noon here in the West Indies where I live. I have just clicked install again so what do I do now.

    DB:2.82:Updates Being Offered Repeatedly kd

    Hi Maggie6,
    1.What windows operating system is installed on your computer?
    In addition to PA Bear MS MVPs suggestion.
    I would recommend you to try each method one after the other from the below article which describes the same issue you are experiencing.
    http://support.microsoft.com/kb/910339
    Bindu R - Microsoft Support.
    Visit our
    Microsoft Answers Feedback Forum and let us know what you think.

  • RELEVANCY SCORE 2.82

    DB:2.82:Windows Movie Maker Is Not Installing. jj


    Hi I have tried installing windows movie maker, via the windows essential suite, several times but I can not see it anywhere on my computer!!

    It says that it has installed but when I run a search to find the installed version, it is nowhere to be found.

    Why am I having this problem?

    Where is the installed file on my computer?

    DB:2.82:Windows Movie Maker Is Not Installing. jj

    Hi I have tried installing windows movie maker, via the windows essential suite, several times but I can not see it anywhere on my computer!!

    It says that it has installed but when I run a search to find the installed version, it is nowhere to be found.

    Why am I having this problem?

    Where is the installed file on my computer?

  • RELEVANCY SCORE 2.82

    DB:2.82:Windows Essential Email 2011 xs


    Started getting an error that says cannot find canvass find Public key token = 31bf3856ad346e3' says to ignore, re-enter. goes away but keeping coming back. any suggestions? thanks

    DB:2.82:Windows Essential Email 2011 xs

    Hi,

    As the issue is related to Windows Live Mail 2011, I would suggest you to post your query on Windows Live Community forums for further assistance.

    Here’s the link:
    http://windowslivehelp.com/product.aspx?productid=15

    Regards,
    Afzal Taher
    Microsoft Support Engineer

  • RELEVANCY SCORE 2.82

    DB:2.82:Vista Home Premium Will Not Support Photosmart Essential kz


    I have downloaded the driver that HP says supports Photosmart Essential on HP C3140 All In One printer. It worked fine on Windows 98 SE but when I try to opin Photosmart Essential I get a window which says "Photosmart Essential only supports Windows 2000 and XP. What do I need to do?

    DB:2.82:Vista Home Premium Will Not Support Photosmart Essential kz

    Uninstall the current version of Photosmart Essential from Programs and Features and download THIS one.

  • RELEVANCY SCORE 2.82

    DB:2.82:Simply Cannot Get My Hp 9800 Printer To Print. z8


    No matter what I try I can't get my HP9800 printer to print. The HP diagnostic program says it cannot connect to the printer but the windows print page says the printer is fine.
    The windows troubleshooting says all is well
    I tried downloading and installing the HP patch (doesn't work) and I can't find any software for Windows 7 on the HP site
    This printer is essential to my business and I really can't afford a new one
    Thanks

    DB:2.82:Simply Cannot Get My Hp 9800 Printer To Print. z8

    Hi 63mont,
    I suggest disabling your security software temporarily to see if the issue resolves.

    Chris
    Microsoft Answers Support Engineer
    Visit our
    Microsoft Answers Feedback Forum and let us know what you think.

  • RELEVANCY SCORE 2.82

    DB:2.82:My Book Essential Slows Down My Computer p9



    I recently installed a 1TB My Book Essential to my Dell XPS 420 Windows 7 configured computer that I have running all of my homemedia and my home office. Since installing, my computer is acting very strange and has slowed down considerably. It is to the point that I remove the WD drive and only back up once a week by manually reinstalling. Has anyone else experienced similar problems and if so, how did they deal with it?

    DB:2.82:My Book Essential Slows Down My Computer p9


    Thank you ... do you recommend deleting the WD Smartware and just using the Windows 7 backup? If so, do I also remove the backup files I have already put on the My Book Essential?

  • RELEVANCY SCORE 2.81

    DB:2.81:Problem At Installing Windows Live Essential x7


    When I try to install Windows live Essentials, everything runs orderly, but at the an error 0x8104000b appears. I have W7 Home premium, hardware is sufficient. Please, advice me, how to install it.
    Thanks. Honza

    DB:2.81:Problem At Installing Windows Live Essential x7

    This thread is almost 4 years old which is probably why the link doesn't work.
    Try posting here.

    http://answers.microsoft.com/en-us/windowslive/forum?sort=lastreplydatedir=desctab=Threadsstatus=mod=modAge=advFil=postedAfter=postedBefore=threadType=Alltm=1401709908650

  • RELEVANCY SCORE 2.81

    DB:2.81:Installing A New Hard Drive In A Xps M200s 8a


    I’m preparing to install a new hard drive in a XPS M200s using Windows 95, but don’t know how to use the floppy disks created with the Dell Program Disk Maker. The titles of these disks ‘Intel Configuration Utility’, ‘Matrox MGA Millenium PCI Video Drivers’, etc. sound like essential data is included. http://docs.us.dell.com/docs/software/61329/setting.htm tells how to install Windows 95, but says nothing about using the Program Disk Maker disks.

    Another question: The existing drive is partitioned into three letters, It’s pretty buggy, to where a clean install is needed. The normal approach is to use fdisk, but wouldn’t it be easier to just reformat each partition, starting with the two logical partitions.

    Ignore the information listed below. It applies to my other computer.

    DB:2.81:Installing A New Hard Drive In A Xps M200s 8a

    Hello Jim, may I suggest once you have 95 installed and the programs, follow this :

    Memory table based on total system RAM

    RAM size(mb) VCache size(k) Swap size(mb)
    16 4096 32
    32 8192 64
    64 16384 128
    96 24576 192
    128 32768 256
    256 65536 512

    (Calculate RAM/4=VCache; RAM*2=Swap)

    Difference for Windows 95

    Double-click on My Computer. Double-click on C: drive. Find and rename AUTOEXEC.BAT and CONFIG.SYS to something else.
    Double-click directory Windows. Double-click directory Start Menu. Double-click directory Programs. Click on File à new à folder. Name it Disabled.
    Double-click directory Startup, click on Edit à select all, click on Edit à Cut, go back to directory Programs, double-click directory Disabled, click Edit à Paste, close open windows.
    Click on Start à run and type WIN.INI and click OK; put a –( - in front of the "run=" & "load=" lines, click on File à save then exit win.ini.
    Click on Startà run and type regEdit and click OK.
    Click on the (+)'s by: HKEY_LOCAL_MACHINE à Software à Microsoft à Windows à CurrentVersion and loOK for the "Run" folder, right-click "run" à rename hit the right arrow on the keyboard (to get rid of the highlight) then put a "-" after the "run", hit enter, do same thing to "RunServices", exit registry.
    Click on Start à shutdown à Restart à OK (reboot)

    Go to Start à run and type in SYSTEM.INI and click OK; scroll down To the [386enh] category. at the Bottom of that category type this.

    MinSPs=12

    Next, scroll down till you see the category [VCACHE]. Type under it:

    MinFileCache= (vcache size)
    MaxFileCache= (vcache size)
    ChunkSize=512

    Click on File à save then exit SYSTEM.INI

    Right-click My Computer à Properties and click on Performance.
    Click File system and change typical role of this machine from Desktop Computer to Network Server. Click on OK.
    Click virtual memory click on þ (Let me specify my own virtual memory settings).
    Change both minimum and maximum from what they are to (swap size) click OK, say "Yes", click close (reboot).

    Click on Start à find à Files and folders
    Look in C:\ and find Files named: *.tmp, ~*.*, *.chk
    Click on Find Now.
    Click on Edit à select all, hit shift+delete.
    Click on Start à Shutdown, choose Restart, hit "OK", You're done.

    Dell Dimension 4400
    1.7 Ghz
    512 mb DDR RAM
    80 Gig HDD
    48xCdrom
    CDRW
    Nic , GeForce 3
    Soundblaster Live
    + MORE....

  • RELEVANCY SCORE 2.81

    DB:2.81:How Do I Remove Windows Essential Completely pd


    I have problems with live messenger and live mail and when I remove all live essential in control panel and after rebooting andre-installing

    I get the same account with the same problems, how do I really get rid of live essential and start from fresh.

    DB:2.81:How Do I Remove Windows Essential Completely pd

    Hi Rohit,

    Sorry if I was not clear.
    I have problems with my windows live mail , first I get messages on the lower right side that I

    have over 400 unread messages , when I click on it it takes me to my e-mail with only 2 or 3

    unread messages, but the worst it freezes on receiving e-mail , most of the time it will

    be fine if I reboot but only for one time and then freezes again on receiving mail.

    So I decided to completely remove live mail and re-download it , but when I do re-install

    live mail I automatically get the same mail account with the same problem , a friend told me

    I have to cancel my full ( messenger+mail ) microsoftlive mail account to start anew.

    Claude

  • RELEVANCY SCORE 2.80

    DB:2.80:Microsoft Security Essential Wont Finish Full Scan cz


    Microsoft Security essential won't finish full scan, I can do quick scan but not full scan, it just get stops. I even left it over night but it doesn't finish. I have to restart the computer to get it to stop trying to scan. What can I do because it says
    the computer is Potentially unprotected.

    DB:2.80:Microsoft Security Essential Wont Finish Full Scan cz

    Microsoft Security essential won't finish full scan, I can do quick scan but not full scan, it just get stops. I even left it over night but it doesn't finish. I have to restart the computer to get it to stop trying to scan. What can I do because
    it says the computer is Potentially unprotected.

    Assuming this is a new or recent install and your computer is not infected see the following:

    Be sure the PC clock and calendar are correct.

    Right click the clock in the system tray. Select Adjust Date and Time.
    Verify and correct the month, day, year, hour, minutes and time zone.
    Reboot if you changed any of the above.

    Prior Security Software? What about a trial version of an antivirus program that was pre-installed when the computer was purchased? McAfee, Norton, Trend Micro?
    If you reformatted/reinstalled the operating system did you also reinstall a trial version of a security program?
    Sometimes remnants of prior security software will suddenly cause issues with your current antimalware program.

    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC.
    Be sure you have removed all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91

    If you’re not sure which security apps may have been on your computer try a scan with this security application detection/removal tool:
    http://www.appremover.com/.
    When running Appremover:

    First, run the Remove Security Applications scan and then run the Clean Up A Failed Installation Scan.

    Recommend you thoroughly review
    Microsoft Security Essentials – Installation Checklist and Frequently Asked Questions

    You may need to uninstall/reinstall MSE.

    You should be able to remove MSE from Control Panel.
    Any problems uninstalling see: http://answers.microsoft.com/en-us/protect/forum/protect_start/uninstalling-mse/a63b8c4b-58ed-437e-8086-fa08d80725a4
    Recommend you reboot the computer to ensure the uninstall is complete.

    You can downloada newMSE Installation File from
    http://www.microsoft.com/en-us/download/details.aspx?id=5201

    Regards...

  • RELEVANCY SCORE 2.80

    DB:2.80:Installing Upgrades j9


    Nearly always fail to install Windows Live Essential 2011 (KB2434419). Have Windows Vista.

    Any advice please

    DB:2.80:Installing Upgrades j9

    You will find support for installing/uninstalling/upgrading Windows Live Essentials in this forum:

    http://answers.microsoft.com/en-us/windowslive/forum/wlinstall

    Note: KB2434419 has been a mandatory upgrade since mid-June 2012!

    TIP: Chances are one or more of your Windows Live Essentials applications, not Windows Update, prompted you to
    upgrade (not update) to Windows Live Essentials 2011 QFE3 (v15.4.3555.0308).

    TIP: If you're in the injudicious habit of using "Registry cleaners" [1] and you do NOT have backups of ALL the changes they've EVER made, chances are your only recourse will be a clean install of
    Windows Vista (not Windows Live Essentials).

    ===================================================================
    [1] e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo
    System Cleaner; Advanced System Optimizer; CCleaner's Registry Cleaner

  • RELEVANCY SCORE 2.80

    DB:2.80:Trouble Re-Installing Windows 98 za


    for some reason can't start my computer - message says must reinstall Windows 98

    DB:2.80:Trouble Re-Installing Windows 98 za

    Instead of starting in DOS, change your boot device order in bios to boot from cd first.

  • RELEVANCY SCORE 2.80

    DB:2.80:I Dont Like Windows Live Messenger Essential 2011 mx


    I have a new computer which has Windows 7 and I don't like windows live messenger essential 2011 version. I have sent a friend request to someone who says they never received a friend request. First, is that possible? And second, will I be able to add friends
    who don't have this version of messenger?
    Also, if possible, can I uninstall this version for the 2009 version? ( which I liked)

    Thank you for any help you can share.

    DB:2.80:I Dont Like Windows Live Messenger Essential 2011 mx

    You are welcome.Merry Christmas and Happy New Year. Thanks.

  • RELEVANCY SCORE 2.80

    DB:2.80:Windows Xp: My Passport Essential Terabyte: Driver Not Installing On Laptop 1j



    I have a Dell Latitude D630 running Windows XP Professional. I purchased the WD My Passport Essentials 1 TB.

    http://www.wdc.com/en/products/Products.asp?DriveID=722

    I plugged it into my laptop and the driver is installed as "My Passport 070A" with a Yellow exclamation point. I am usually capable of solving any computer problem i have and everyone elses, but this one i'm at a loss.

    I have plugged the drive into my desktop PC and it works perfectly fine. It installs the SCS SES drivers and works as intended. I was on the phone with WD customer support for an hour last week and they said i needed a more powered USB cable. So i got it this week while i was out of town and tried it out. Same error.

    I have copied the contents of the drivers from my desktop PC as well as the software for installation. When i go to update the driver from the device manager, and select the drivers contained in the Extra directory, it says the driver is not listed in this location. I have also copied the contents of the drivers directory into my C:\windows\system32\drivers directory.

    I still get nothing but the yellow ! on my device manager from my laptop.

    Suggestions?

    Thanks,

    Kevin

    DB:2.80:Windows Xp: My Passport Essential Terabyte: Driver Not Installing On Laptop 1j


    I figured it a long shot. The D630is differentin most waysfrom its predecessor. Anyway, when setting upa WDext drive on my D620, I discovered the USB port speedcan be switchedfrom low to high. In the end, I formattedthe driveand loaded a third party backup software. Works good for me now.

    Good luck with yours.

    Steve

  • RELEVANCY SCORE 2.79

    DB:2.79:Misplaced Software That Came With My Passport Essential 8a



    Hi all,

    I bought a My Passport Essential and it came with WD Smartware Software. I have misplaced the cd! I have a new computer and want to install the software, cuz it seems I can't access the external hard drive without installing the software on the new computer. Help? Many thanks. Carol

    DB:2.79:Misplaced Software That Came With My Passport Essential 8a


    You'll most likely be sorry installing the Smartware. Look at all of the posts on problems here. Instead if you want backup software try this http://support.wdc.com/product/downloaddetail.asp?swid=119wdc_lang=en

    Joe




    Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue.

  • RELEVANCY SCORE 2.79

    DB:2.79:When Trying To Install Windows Essential I Get An Error Number Ox80004005 js


    I get and error 0x80004005 when installing windows essential

    DB:2.79:When Trying To Install Windows Essential I Get An Error Number Ox80004005 js

    Hi,

    follow the steps in the belwo links:

    http://support.microsoft.com/kb/914232

    http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/unable-to-install-microsoft-security-essentials/010bd343-2c75-4ab8-84d0-7dd186f1d3f1

  • RELEVANCY SCORE 2.79

    DB:2.79:Windows Essential Problem Download 13


    I try to use windows movie maker and it tells me windows essentials 2012 needs to be updated, but wheni try to update it tells me i have to wait for other program to finish installing and i 'm not installing anything else???

    DB:2.79:Windows Essential Problem Download 13

    Hi Norman,

    Let me ask you a question.

    • What is the exact/complete error message?

    Follow the troubleshooting method given here.

    Uninstall and reinstall the windows essentials 2012 from your computer.

    a) Press the keys Windows and X together.
    b) Select Control Panel.
    c) Select Programs.
    d) Select Uninstall a Program under Program and features.
    e) You will get a list of programs installed, search for windows essentials 2012 and make a right click.
    f) Select Uninstall.
    g) You will get a warning message which says “Are you sure you want to uninstall windows essentials 2012?” Click on
    Yes.
    h) Reboot the computer.

    After you are done with uninstalltion, install it once again and check for the issue.

    Write to us if you need any further assistance.

  • RELEVANCY SCORE 2.78

    DB:2.78:After Window Essential Install My Computer Now Freezes After Startup. 9z


    After window essential install my computer now freezes after start-up. Im using avast anti virus. Is there a conflict between windows essential and Avast. is that the reason for system freeze. Im using windows XP service pack 2.

    DB:2.78:After Window Essential Install My Computer Now Freezes After Startup. 9z

    MSE requires XP SP3 and you cannot use MSE and Avast on the same computer.

    Unless you wish tocontinue to use Avastrecommend you uninstall MSE.

    If you wish to use MSE you must download and install SP3 and must remove Avast to include running the Avast Remval Utility.

    Avast Removal Utility:
    http://www.avast.com/uninstall-utility

    If you opt to continue using MSE please uninstall/reinstall MSE (after removing Avast) and you need to thoroughly review the following:

    Microsoft Security Essentials – Installation Checklist and Frequently Asked Questions

    And I presume you know you cannot continue to receiving monthly updates from MS for your XP OS unless you install SP3?

    Regards...

  • RELEVANCY SCORE 2.78

    DB:2.78:Install My Book Essential To A New Computer ca



    Old computer hard drive failed. Installing WD My BookEssential to new computer. New computer has driver and found Ext. Drive.How do I get the software to access the WD external Drive so that I can down load my back up files to the new computer?

    DB:2.78:Install My Book Essential To A New Computer ca


    That depends on what backup software you used. Try to see if you can find it on the link bellow.

    Smartware:

    http://wdc.custhelp.com/app/answers/detail/a_id/7/​session/L3RpbWUvMTMyNjU3NzA5MC9zaWQvQXpCTlM4T2s%3D

    Anywhere backup:

    http://wdc.custhelp.com/app/answers/detail/a_id/35​28/session/L2F2LzIvc25vLzEvdGltZS8xMzI2NTgwMDAxL3N​...




    Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.

  • RELEVANCY SCORE 2.78

    DB:2.78:Codewarrior Cannot Run An X86 Build Of This Utility On X64 Platform f3



    First off, the essential information: I am installing Codewarrior 7.1 for ColdFire onto a laptop running Windows 7

    About halfway through the installation process I receive a popup that says "codewarrior cannot run an x86 build of this utility on x64 platform". After clicking Ok I receive the message that the drivers were not installed. These two messages appear again and the setup jumps to the completed screen where it says that Codewarrior has been installed successfully.

    When I load Codewarrior and attempt to use the Flash Programmer to Erase my board using the USB ColdFire Multilink the Status message displays "Error: Connect Failed".

    Also, I had to install the drivers from the PE Micro file drivers_10_install.exe in order for the computer to see the multilink.

    Does anyone know what the issue here is? I would really appreciate any assistance.

    DB:2.78:Codewarrior Cannot Run An X86 Build Of This Utility On X64 Platform f3


    Search and you will find...

    Try looking at this forum link which covers a number of Windows 7 problems, including PE connectivity. Maybe this will provide the information you need.

    ---Tom

  • RELEVANCY SCORE 2.78

    DB:2.78:Partial Backup Accomplished z1


    My Passport Essential drive on my Windows 7 HP is not backing up all my email. It says that there are 81 email files on my computer (at 39.9MB) and that only 42 files (33.3MB) are backed up? The backup page on the program always says, "Partial Backup Accomplished". That's not helpful. How can I get it to backup completely?

    DB:2.78:Partial Backup Accomplished z1


    Hello,

    What email client you are using?

  • RELEVANCY SCORE 2.78

    DB:2.78:I Cant Play Wildtangent Hp Games Games While Using Windows Security Essential pc



    I can't run HP Games (WildTangent games) on my computer. While unlocking the code, it says the code is invalid, however technical support from WT says contact you security developer. I am new to Windows Security essential, and this problem started
    after installing Windows7 and Security essential.
    Microsoft Security Essentials Version: 1.0.2498.0
    Antimalware Client Version: 2.1.6805.0
    Engine Version: 1.1.6402.0
    Antivirus definitions: 1.95.2583.0
    Antispyware definitions: 1.95.2583.0

    DB:2.78:I Cant Play Wildtangent Hp Games Games While Using Windows Security Essential pc

    Perform these checks:
    Verify that you have removedall other real-time antimalware products that were ever installed on your PC, including free/trial products that were installed when the PC was purchased (Norton, McAfee, TM, AVG, OneCare, Malwarebytes
    (paid), etc). Then, use the cleanup tools here: List of anti-malware program cleanup/uninstall tools

    Verify that your PC clock is correctly set.If not, correct it.
    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).
    Verify that you are up-to-date with SERVICE PACKS and updates (including .NET and IE).Yes, it can take some time to do this.
    Verify that the Windows Firewall is on, and set to defaults.
    Verify that you are using version2.0.657.0 of MSE (as of 2010-12-16).

    Then, restart your PC.

    You may need to remove and reinstall MSE as well.If so, use the procedure(s) here to uninstall MSE:

    Uninstalling MSE. Then, use IE or Firefox, and go towww.microsoft.com/security_essentials and click DOWNLOAD.

    If the problem persists, submit a support case to Microsoft:https://support.microsoftsecurityessentials.com/?scrx=1
    Doc

    Computers verified since 1972

  • RELEVANCY SCORE 2.77

    DB:2.77:How To See Files That Are In My Book Essential dx



    I just bought a My Book Essential ande not being too computer savy, finally got it to backup my files. The screen says the My Book has the files on it but ... How do I see exactly what files are on the My Book? I open up the My Book in Windows Explorer ( by the way i am using Windows 7) but do not see where the files are stored.

    Thanks for your help

    pk

    DB:2.77:How To See Files That Are In My Book Essential dx


    I did finally find where the files are stored in My Book. It is buried deep in ' Wd Smartware.swstor ' folder in the My Book files when accessed through Windows Explorer.

    Thanks

    pk

  • RELEVANCY SCORE 2.77

    DB:2.77:Keep Receiving The Error Message 0x0000022, Installing Windows Live Essential 2012. c9


    Original title: 0X0000022
    I can install Windows live essential 2012 I keep receiving the error message 0x0000022. I would be very grateful if you could help me to sort it out.

    DB:2.77:Keep Receiving The Error Message 0x0000022, Installing Windows Live Essential 2012. c9

    Hi Maria Cristina,

    Are you able to install other programs without any issues?

    You may refer to the article and try the Fixit or steps provided for “Installing or updating programs in Windows may not have completed successfully” to fix the issue.
    How to troubleshoot problems when you install or uninstall programs on a Windows-based computer
    Note: The above mentioned article contains steps to perform clean boot in the section “Installing or updating programs in Windows may not have completed successfully”. If you choose the options, then you may refer to the step 6:”When
    you are finished troubleshooting the problem, restart the computer in Normal Startup mode” in the article to start the computer in Normal startup.

    If the issue persists, you need to get in touch with
    Windows Live support for further assistance.

    Hope the information helps.

  • RELEVANCY SCORE 2.77

    DB:2.77:Error Code 0x80070645 When Installing Mse f1


    non riesco ad installare Microsoft Security essential.
    mi appare sempre il codice errore in titolo.

    DB:2.77:Error Code 0x80070645 When Installing Mse f1

    Esegui il Microsoft Fix it:
    "Error: 0x80070645 appears when you try to upgrade Microsoft Security Essentials."

    Leggi e segui:
    Non riesco a installare Microsoft Security Essentials

    Se non risolvi...

    Il computer è infettato da malware, come
    devo procedere?
    Segui attentamente i primi 4 Passi indicati nel post.

    Microsoft Security Essentials Support Team
    Se non risolvi è possibileInviare un caso di assistenza, feedback, suggerimenti e commentiin linea al Team di Supporto tecnico di
    Microsoft Security Essentials.

    Saluti.

  • RELEVANCY SCORE 2.76

    DB:2.76:Security Essential Not Installing. z3


    you're trying to run a 32-bit version of the microsoft security essential setup wizzard on a computer that has a 64-bit microprocessor (CPU).

    DB:2.76:Security Essential Not Installing. z3

    You may need to use a cleanup tool to remove your prior security software:
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials

  • RELEVANCY SCORE 2.76

    DB:2.76:Is Mse Enough-Do I Still Need To Buy An Antivirus After Installing Windows Security Essential 7c


    do i still need to buy an antivirus after installing windows security essential for additional security?

    DB:2.76:Is Mse Enough-Do I Still Need To Buy An Antivirus After Installing Windows Security Essential 7c

    do i still need to buy an antivirus after installing windows security essential for additional security?

    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)
    Make sure that the Windows Firewall is enabled.
    Make sure that all important/critical updates, including service packs for the operating system and programs are installed from Microsoft Update (Windows Update).
    Make sure Internet Explorer is at version 8 or 9 and updated with all patches.
    In Internet Explorer, use the SmartScreen Filter.
    Make sure that IE Internet Security settings are at least set to medium-high (default).
    Enable the pop-up blocker in IE.
    On Vista and Windows 7 make sure that User Account Control (UAC) ON
    and not running with elevated privileges.
    Make sure that Windows Automatic Updates are set to at least notify, but the preferred setting is to download and install automatically. If you update manually, be sure to update as soon as possible after being notified of available updates.
    Make sure that installed applications, especially Adobe Acrobat, Adobe Flash, and Java are at their latest versions. Many vendors are regularly updating and patching for security holes.
    Never click through links from unknown sources and use caution even if they are from a "trusted" source.
    Never open unsolicited email attachments.
    Practice safe web browsing.

    -steve

  • RELEVANCY SCORE 2.76

    DB:2.76:Microsoft Essential p7


    I am currently using Microsoft essential as my anti virus and OS is windows 8. I am struggling to update the spyware and definitions. and my computer takes long to shut down

    DB:2.76:Microsoft Essential p7

    How did you manage to have Microsoft Security Essentials (MSE) on Windows 8? MSE is not compatible with Windows 8.

  • RELEVANCY SCORE 2.76

    DB:2.76:What Is A Shredder - A Window Appears That Says It Is Installing Shredder When I Start My Computer js


    When I start my computera window appearstelling me it is installing windows and then a window appears installing shredder - what does that mean?

    DB:2.76:What Is A Shredder - A Window Appears That Says It Is Installing Shredder When I Start My Computer js

    Hi caroleZK,

    1. What is the version of Windows installed on the computer?
    2. Have you made any recent changes on the computer?
    3. When was the last time it was working fine?
    4. Are you able to boot into Windows?

    There is a possibility that some third party programs installed on the computer is causing the issue.

    I would suggest that you place the computer in the clean boot state and check if it helps.
    To help troubleshoot error messages and other issues, you can start Windows XP by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps
    eliminate software conflicts.

    Refer the below link to know more about clean boot procedure.
    How to configure Windows XP to start in a "clean boot" state
    http://support.microsoft.com/kb/310353

    Refer the below link to know more about clean boot procedure.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    Reset the computer to start as usual
    After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
    a)
    Click Start, type msconfig in the Start Search box, and then press ENTER.
    b)
    If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    c)
    On the General tab, click the Normal Startup option, and then click OK.
    d)
    When you are prompted to restart the computer, click Restart.

  • RELEVANCY SCORE 2.76

    DB:2.76:My Computer Freezes While Installing Windows 8 When The Scree Says Getting Ready 94 cd


    I've tried installing W8 3 times and each time my computer freezes when the screen displays Getting Ready 94%. Whats the problem?

    DB:2.76:My Computer Freezes While Installing Windows 8 When The Scree Says Getting Ready 94 cd

    Hi,

    We are glad to know that you have chosen Windows 8 and thank you for posting the query in the Microsoft Community!

    1) Which version of Windows 8 are you trying to install? (Windows 8 or Windows 8 Pro)

    2) Are you trying to perform an upgrade installation of Windows 8?

    3) Are you trying to install it from an installation media?

    4) Are you able to boot the computer to the previous windows version?

    Method 1: Remove all the unnecessary devices and try installing

    I would suggest you to remove all the unnecessary devices from the computer (except the mouse and the keyboard) and then try installing the Windows 8 again.

    If you are able to boot the computer to the previous Windows version, then perform a clean boot from the previous windows version and the try installing.

    Method 2: Perform a Clean Boot from the previous version and try installing.

    Place the computer in clean boot by following the step 1 from this link and then try installing:

    http://support.microsoft.com/kb/929135

    Note: After you have finished troubleshooting, follow the “Step 3: Reset the computer to start as usual” to reset the computer to start as usual from the link:
    http://support.microsoft.com/kb/929135

    Hope this helps. Please get back, if you still have any issues with the Windows 8 installation.

    Thank you.

  • RELEVANCY SCORE 2.76

    DB:2.76:My Passport Essential Se 1tb Not Being Recognized Anymore 37



    Well, problems with my drive people, hope anyone can help. I used it with no problems until 2 days ago, even kept it in a case someone gave to me as a gift. I got it as an upgrade to the original Passport I had that is still alive after years and years of use.

    The problem:

    I connected it to my computer and it started the "Installing software for new device" (or whatever the autodetection bubble in windows says" and ends with an error. I rechecked it, and had "search for drivers in windows update" disabled. Enabled it, and detected it as: "Initio Default Controller" (**bleep**???)

    Tried different cables and computers, all have the same: the error to recognize the drive. It seems to work, as it does sounds that at least for me are logical and similar to the other passport when it is just plugged in, as a little bit later it, of course, stops turning.

    Any ideas on how/what to do?

    I want to recover data, but being a smartware product all kinds of things I can do (basically make it a normal internal drive) is impossible and it's going to be a little bit messy and expensive to get the data from it through a third party. And the worst, it's still in warranty and would love a replacement!

    DB:2.76:My Passport Essential Se 1tb Not Being Recognized Anymore 37


    Well mate, you can try using Recuva or Photorec those are free software to recover data or you will need to contact a professional data recovery company.




    Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.

  • RELEVANCY SCORE 2.76

    DB:2.76:Installing Flash Player a9



    I have a brand new computer and there shouldn't be any problem with downloading and installing Flash Player, but I am. It says I am missing a important windows file.

    DB:2.76:Installing Flash Player a9


    You need to post screenshots in the forum (using the camera icon), not as email attachments.

  • RELEVANCY SCORE 2.76

    DB:2.76:Wont Stop Installing m7


    Cannot install anything! Computer says "Another program is installing" Cannot find this stealth program that keeps running.Help!

    DB:2.76:Wont Stop Installing m7

    Hi frustrated1s,
    Welcome to Microsoft Windows Vista Community site!
    Two or more instances of the Msiexec.exe service cannot be launched at the same time for two different products. In this case you may have to restart the computer and start with the other installation.
    If you know which program you have tried installing recently, try to remove the program by downloading the Windows Installer Cleanup utility.
    Description of the Windows Installer CleanUp Utility
    http://support.microsoft.com/kb/290301

    You may also download and install the latest Windows installer and try installing the programs.
    Upgrade the windows installer.
    You may refer the following link to
    download the latest version of windows installer, click on the link:
    http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4displaylang=en
    Hope this information is useful.
    Praseetha K
    Microsoft Answers Support Engineer
    Visit our
    Microsoft Answers Feedback Forum and let us know what you think.

  • RELEVANCY SCORE 2.76

    DB:2.76:0x8004ff2e Error Occured While Installing Setup d9


    below notfication shown while installing this setup

    canot complete the microsoft security essential setup wizard
    youre trying to run a 32 -bit version fo the microsoft security essential setup wizard on a computer that has a 64-bit micro processor (CPU)

    DB:2.76:0x8004ff2e Error Occured While Installing Setup d9

    Hi AbdulgafoorNH,

    You probably just used the wrong version - it happens a lot. Proceed as follows (but the answer is likely in the last paragraph):

    All you need is to prepare the computer, download and install MSE, update and configure the settings on MSE (including scheduled scans if you want and I suggest and making sure real-time protection is checked along with check all downloads and check
    all files and programs), run a quick scan to be sure you're clean (or a full scan if you have the time) and you'll be good to go.

    Check out this article and follow the procedures: http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4
    - but also check out the next paragraph before you begin the download.

    If you do or ever did have any other AV program installed on your computer (even if you didn't use it), you need to make sure they are all uninstalled and fully removed before you install. To fully remove them, check out this listing of removal toolshttp://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91
    or the listing in that article at the bottom under troubleshooting steps (why this link isn't at the top near things to do first where it discusses removing all the prior and current AV programs is beyond me) or, if not on the lists, go to the website of the
    AV software and get and use the removal tool for that product.

    To install, go to
    http://www.microsoft.com/en-us/security_essentials/default.aspxand click on languages and lccales at the bottom of the Download button and then choose your language and the appropriate version for your operating system.

    I hope this helps.

    Good luck!

  • RELEVANCY SCORE 2.76

    DB:2.76:Can Microsoft Security Essential Remove Windows Repair fa


    Windows Repair is holding my computer hostage. I need to find something that can remove Windows Repair off of my computer. Can Microsoft security essential help me to get rid of windows repair? If not what do you suggest i use to get rid of it?

    DB:2.76:Can Microsoft Security Essential Remove Windows Repair fa

    Try
    http://www.bleepingcomputer.com/virus-removal/remove-windows-repair
    and/or
    Try Superantispyware Portable at: http://www.superantispyware.com/portablescanner.html
    and/or
    If you are usingMicrosoft Security Essentials, you can get help with malware removal here:https://support.microsoftsecurityessentials.com/
    Then select “I think my computer is infected”.From there, select the email or phone option. You can also use
    https://consumersecuritysupport.microsoft.com/eform.aspx?productKey=pcsafetymalwarect=eformtssupportLinkeformts=E-mail

    Ifyou areNOTusing Microsoft Security Essentials, you can get help with malware removal here:https://consumersecuritysupport.microsoft.com/default.aspx?mkt=en-usscrx=1
    or you may call 866-727-2338 for telephone support.

    For international information see your local subsidiary support site.

    Or, obtain assistance from your antimalware provider (Avast, AVG, McAfee, Norton, Trend Micro, etc).

    It is not recommended to install Microsoft Security Essentials on an alreadyinfected computer nor should it be installed on a computer that is already using an antivirus program. After your computer is clean if you wish to install MSE please review the
    following:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4

    http://voices.washingtonpost.com/securityfix/2009/09/what_to_do_when_rogue_anti-vir.html#more
    Good luck...

  • RELEVANCY SCORE 2.75

    DB:2.75:About Windows Mail 99


    i am not able to find windows live mail icon after installing windows live essential 2011

    DB:2.75:About Windows Mail 99

    Hi,

    To best address your issue, please post your concern to this link below.

    Microsoft Answers

    Thanks.

  • RELEVANCY SCORE 2.75

    DB:2.75:Computer Starts Installing The Updates, Shuts Off And Starts Again But.............. 1x


    Most of the time when I turn the computer on it starts installing the updates and eventually shuts off and restarts. The msge I get is that it could not install the updates and there are no new essential updates to be installed or should I go ahead and
    install everything available, even if I don't need or use them. Why this process is repeated everytime? Please advise to fix the problem. It is very annoying.Thanks

    DB:2.75:Computer Starts Installing The Updates, Shuts Off And Starts Again But.............. 1x

    Hi,
    I would suggest you to follow these steps and check if it helps.
    Method 1:
    Step 1:
    If you have installed any security software on the computer, then I would suggest you to temporarily disable antivirus software installed on the computer and check if the same issue occurs. If the same issue occurs even after disabling it,
    then there are no issues with the security software and try to enable it back.
    Step 2:
    If it works fine after disabling the security software, then you should get in touch with the security software vendor for more help.
    Method 2:
    Try performing clean boot and then try to update and check if it helps, here is the link:
    http://support.microsoft.com/kb/929135
    Make sure that you put back the computer to normal startup mode once it is done.
    Azam – Microsoft Support.
    Visit our Microsoft Answers Feedback Forum and, if you
    have any feedback you can post here.

  • RELEVANCY SCORE 2.75

    DB:2.75:Cant Update Microsoft Essential Or Windows Update 8j


    I keep trying to update Microsoft essential and it downloads then goes through and every time it quits and says update error 0xc8000710 and it says when I try troubleshooting I am not connected but I am I can use my computer but my virus protection won't
    install updates can't troubleshoot and it keeps tellin me c drive full need to uninstall so it will free up space I do it still will not free up space I do disk clean up still no free space. I have never had this problem before I have had this computer
    for many years. Can someone please help me?!
    Thank You!!!

    DB:2.75:Cant Update Microsoft Essential Or Windows Update 8j

    Hi,

    Press Windows Flag key + R to open Run box
    Type %temp%
    Press Ok
    Delete all files

    Clear all temp files in Internet Explorer
    Tools Internet Options General Tab
    Click Delete button
    Uncheck Preserve Website Favorites Data
    Check all other options
    Click Delete
    Wait for Windows to delete files

    If automatic updates aren't working there might be an issue with your PC:

    Fix a problem with Microsoft Windows Update
    Reset Windows Update components
    Retry Updates

    You can download the latest definitions from here to update MSE manually. Select 32 or 64 bit version for your unit.
    https://www.microsoft.com/security/portal/definitions/adl.aspx

  • RELEVANCY SCORE 2.75

    DB:2.75:Not Able To Remove Hp Photosmart Essential Which Go Installed While Reinstalling Printer Hp Photosmart C7200 Series d1


    Original title: ho
    I was unstalling HP Photosmart c7200 series on my computer and HPphotosmartEssential was install at the end when re-installing the disk and I can's remove this from the window installer. Can any one tell me how to stop this installation it's been running
    for several days on my computer.

    DB:2.75:Not Able To Remove Hp Photosmart Essential Which Go Installed While Reinstalling Printer Hp Photosmart C7200 Series d1

    Hi,
    1. What are you referring to by mentioning ‘window installer’ in your post?
    2. ‘when re-installing the disk’ which disk are you referring to? What are you trying to install?
    If you have not tried removing HP photosmart Essential
    from Add/Remove programs then here is an article which might help you.
    How to change or remove a program in Windows XP
    http://support.microsoft.com/kb/307895

  • RELEVANCY SCORE 2.75

    DB:2.75:Error 0x80040705 , While Installing Windows Essentialmail .... 78


    error 0x80040705 , while installing windows essential(mail) ....?

    DB:2.75:Error 0x80040705 , While Installing Windows Essentialmail .... 78

    Hi,

    The error code you received is frequently caused by some files from your previous installation that become corrupted which conflicts with the installation you are attempting to complete. It is also possible that your Windows operating system is outdated.
    Toeliminate these symptoms,we request that you perform the troubleshooting steps indicated in thissolution
    article.

    Let us know the result afterwards.

    Thank you.

  • RELEVANCY SCORE 2.75

    DB:2.75:Authorware, Plugins, And Windows Vista cf


    I am currently enrolled in an online course through Johns
    Hopkins University that requires the Adobe authorware player to
    teach its lessons. The lessons are accessible through cybered.com.
    Everytime I try to install the Authorware player, a window appears
    titled "Plugin LaunchApp" and inside the window, it says "Access
    Denied." I tried installing the Adobe Flash Player because I
    thought that this was the "plugin" that I needed. Unfortunately,
    that still did not help when I tried installing the authorware
    player again.
    My computer model is the Presario V6000 and I have Windows
    Vista. I also have Internet Explorer. I don't know what this window
    means though; can you please help? I'm desperate because I really
    need to start this distance education program, and the authorware
    player is obviously essential to the program.

    DB:2.75:Authorware, Plugins, And Windows Vista cf

    "runnforfunn" webforumsuser@macromedia.com wrote in
    message
    news:g464ak$ft9$1@forums.macromedia.com...
    I am currently enrolled in an online course through Johns
    Hopkins
    University
    that requires the Adobe authorware player to teach its
    lessons. The
    lessons are
    accessible through cybered.com. Everytime I try to
    install the Authorware
    player, a window appears titled "Plugin LaunchApp" and
    inside the window,
    it
    says "Access Denied." I tried installing the Adobe Flash
    Player because I
    thought that this was the "plugin" that I needed.
    Unfortunately, that
    still did
    not help when I tried installing the authorware player
    again.
    My computer model is the Presario V6000 and I have
    Windows Vista. I also
    have
    Internet Explorer. I don't know what this window means
    though; can you
    please
    help? I'm desperate because I really need to start this
    distance education
    program, and the authorware player is obviously
    essential to the program.

    Are you an admin user or just an ordinary user?

    I suspect that if you contact Johns Hopkins Tech support,
    they will have
    encountered this problem before and will be more familiar
    with the details
    of their own deployment.

    HTH;

    Amy

  • RELEVANCY SCORE 2.74

    DB:2.74:Cannot Uninstall Hp Photosmart Essential 3.5 kj


    Original title : hp photosmart essential 3.5

    Hp dumped all my photos and right now I'm trying to remove HP photosmart essential 3.5 from my computer because it is causing me problems. I cannot get rid of it.
    I ran malwarebytes and virus scan, OK

    DB:2.74:Cannot Uninstall Hp Photosmart Essential 3.5 kj

    I am having the same issues- have been trying to uninstall/reinstall for many hours the last two days. (not a fun way to spend my holidays!)
    Just now trying Method 1...fingers are crossed!

  • RELEVANCY SCORE 2.74

    DB:2.74:Computer Slow - My Passport Essential Se dd



    Just installed My Passport Essential SE and noticed a slowdown in performance. It takes longer to launch apps, launch webpages, etc. Even after I power off and remove the drive, system is slow. I am running Windows 7 Professional OS. Any ideas? Thanks!

    DB:2.74:Computer Slow - My Passport Essential Se dd


    In certain PC’s antivirus programs create unnecessary resources hog when WD Passport drives (with VCD) connected. I use same drive with Avira free but I don’t have any issue. But I am running with VCD disabled. Temporary uninstall Norton Avira or any other AV and see if performance change. Or you could hide VCD if you don’t use password drive lock.

    Launch Task manager and see which app is using more CPU time.




    Mabikay - SLKNote: Click the Kudos star to say thank you for helpful posts. And click the 'Accept as Solution' button for the post that solved your issue.

  • RELEVANCY SCORE 2.74

    DB:2.74:My Book Essential Is Not Working cd



    Hello,

    I brought aMy Book Essential and after a month or two it suddenly stopped working, I have recently got a new laptopand it shows up in 'Device Manager' and in 'Computer magnetometer's 'Disk management' but doesn't show up in 'My Computer' but when ever I try to do anything in disk management it says "The Device Is Not Ready." When I'm in WD SmartWare it shows up but says "No writable WD SmartWare partition found" and I've tried installing all the software for it but when I try to itusingWD Firmware Updater it says "Firmware update failed on specified drive. Please click Exit, then close all other open applications and then run theWD Firmware Updater again. I've tried how many times and yet the same thing.

    Please Help.

    DB:2.74:My Book Essential Is Not Working cd


    Yea, thank you for trying to help, It's just too stubborn and wont let me or do anything.

  • RELEVANCY SCORE 2.74

    DB:2.74:Trouble Installing Windows Essential Live 2011 Kb2434199 mz


    I am trying to install Windows Essential Live 2011 KB2434199 but I get an error saying that it can not be installed because I may have a different flavor of Windows. Why am I getting this error? What do I need to do to fix this?

    DB:2.74:Trouble Installing Windows Essential Live 2011 Kb2434199 mz

    Hi VickieCronin_1,
    Thank you for posting your query in the Microsoft Community Forums.
    The issue that you are facing is not very clear. It can be difficult when something that is important to you does not work as expected. It is pretty simple and we are here to help you fix the issue. We will work as a team and get this
    sorted out.

    Please answer these questions-
    1)Are you trying to install Microsoft Live Essentials or an update for Live Essentials?
    2) What is the exact KB article number?
    3) What is the exact error message?
    4) Do you get any error code as well?
    5) Have you made any changes on the computer prior to the issue?

    I would like more information regarding the issue.

    Do get back to us with the answers. We will be happy to help. We, at Microsoft strive towards excellence and provide our customers with the best support.

    Thanks.

  • RELEVANCY SCORE 2.74

    DB:2.74:Windows Live Essential 2012 Isntallation 9f


    I have been trying to install Microsoft Windows Essentials 2012. I am running Windows 8 - 64bit. I continuously get the error "Another program is preventing Windows Essentials from installing - Wait for the other program to install, then try installing again.
    - Cancel Retry"

    I have checked and shut any program which could possibly be interfering. There are a lot of Windows processes running, but cannot identify which one would be causing this. There is no other installation running. I have restarted the computer as well to make
    sure there is nothing else running.

    Any help would be great.

    Thank you
    Gaurav

    DB:2.74:Windows Live Essential 2012 Isntallation 9f

    Hi Gaurav,

    This could be caused by corrupted files from the previous installation thatare still stored in your system that conflicts with the installation you are attempting to complete. To fix this, we request that you perform the troubleshooting steps indicated
    in this
    solution article.

    Thank you.

  • RELEVANCY SCORE 2.74

    DB:2.74:Photosmart Essential aa



    I get a message on startup trying to install Photosmart Essential and it says it cannot find the file on my computer. When I cancel it takes several cancels to make it go away. What is this and how do i fix the issue? Thanks

    DB:2.74:Photosmart Essential aa


    Hi plampson, and thanks for getting back to me!

    I'd recommend removing the Photosmart Essentials program through programs and features:

    Uninstall or change a program

    Please keep me posted!

  • RELEVANCY SCORE 2.74

    DB:2.74:Can The Product Key Reuse? d3


    recently I send my netbook to a computer shop to format my windows 7 starter.. When I claimed my netbook, I was shock to see my windows is still unactivate.when I told them they activate it for me but after installing Microsoft Security Essential,
    it says it's not genuine.I would like to ask if my old windows 7 starter product can be use back to activate my windows?
    After formating the windows is still windows 7 starter.

    DB:2.74:Can The Product Key Reuse? d3

    No reply from the Original Poster.
    Issue is assumed to be resolved.Darin MS

  • RELEVANCY SCORE 2.74

    DB:2.74:After Installing Service Pack 1 For Windows Vista My Computer Will Not Boot Up Says Unattended,Dll kc


    AFTER INSTALLING SERVICE PACK 1 FOR WINDOWS VISTA MY COMPUTER WILL NOT BOOT UP SAYS UNATTENDED,DLL

    DB:2.74:After Installing Service Pack 1 For Windows Vista My Computer Will Not Boot Up Says Unattended,Dll kc


    Follow these steps to attempt to fix your Startup problems.

    Restore Point:

    http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

    Do System Restore in Safe Mode, if unable to do it in Normal Mode.

    Try tapping F8 at startup, and from thelist of startup selections, select Safe Mode by using UP Arrow Key to go there thenhit Enter.

    Try a System Restore once there, to pick a Restore Pointbefore your problem..

    Click Start Programs Accessories System Tools System Restore pick a different time Next etc

    http://www.windowsvistauserguide.com/system_restore.htm

    Read the above for a verygood Graphicaldisplay of how to go back more than 5 days in System Restore Points by ticking the correct Box.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If System Restore and/or Safe Mode does not work and you do not have a Microsoft Vista DVD, make a Bootable Repair Disk to do a Startup Repair:

    Download the ISO file at the supplied link, and make a Bootable Startup Repair Disk from it.

    Go into your Bios/Setup, or Boot Menu, at startup, and change the Boot Order to make the DVD/CD drive 1st in the Boot Order, then reboot with the disk in the Drive.

    At startup/power on you should see at the bottom of the screen either F2 or DELETE, to go into Bios/Setup, or F12 for the Boot Menu.

    When you have changed that, insert that Bootable Disk you have made in the Drive, and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Above link shows what the process looks like, and a how-to, as it loads to the Repair Options.

    Neosmart contains the contents of the Windows Vista DVD's "recovery center," as we've come to refer to it. It cannot be used to install or reinstall Windows Vista, and just serves as a Windows PE interface to recovering your PC. Technically, one could
    re-create this installation media with freely-downloadable media from Microsoft (namely the Microsoft WAIK kit, a multi-gigabyte download); but it's damn-decent of Microsoft to make this available to Windows' users who might not be capable of creating such
    a thing on their own.

    Read all info at the website about creating and using it:

    http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

    ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

    It makes a very good Vista Startup Repair Disk.

    You can do a Startup Repair, System Restore, etc from it.

    It is NOT a reinstall disk.

    And the 32bit is what comes normally on a computer, unless 64bits requested.
    Cheers.

    Mick Murphy - Microsoft Partner

  • RELEVANCY SCORE 2.74

    DB:2.74:Continuous Reboot After Installing Microsoft Security Essential 3p


    My system is Windows XP professional.

    After installed Microsoft Security Essential, reboot the system as requested, but keep rebooting and can't star the computer. I log into safe mode and restore to the

    previous system and the system work fine. Any solution?

    DB:2.74:Continuous Reboot After Installing Microsoft Security Essential 3p

    Make sure that you run the McAfee uninstall tool.
    Try re-installing MSE.

  • RELEVANCY SCORE 2.73

    DB:2.73:Microsoft Essential Uable To Remove A Threat a3


    why is my Microsoft essential detecting a threat and wont remove it when i click clean my computer?
    my essential and windows is up to date.

    DB:2.73:Microsoft Essential Uable To Remove A Threat a3

    Thank you very much for the suggestions.
    I uninstalled my Microsoft essentials and installed it again and it removed the virus.

    The problem was with my MSE. The name of the virus was hagtool. i deleted the history so i dont have the whole details of the virus.