• RELEVANCY SCORE 4.40

    DB:4.40:Can't Send Or Recieve Bbm Requests - Remain Pending? md






    Friends don't recieve my requests, I don't recive theirs, they just remain pending at both ends. 500MB of monthly data and BIS connected. PIN messages don't send, coming up as a "blocked service", any help?

    DB:4.40:Can't Send Or Recieve Bbm Requests - Remain Pending? md

    I contacted my network via email, who told me to call them. I advise you do this if you are experiencing similar problems as me.

  • RELEVANCY SCORE 4.02

    DB:4.02:I Can't Send Or Recieve Bbm Messages Or Updates Or Emails!!! Help!! d7






    Hi,

    I had trouble last night with the sending of my bbm messages, i was taking ages for them to send! this morning i have not been able to recieve status updates, bbm messages or emails and i am now unable to send bbm messeages or emails! i have taken the battery out while the phone is on and left it to reboot but this has not made any difference! Someone please help! i am currently living in a different country but my phone is on a tmobile contact, which i got set up to work over here!

    HELP!

    DB:4.02:I Can't Send Or Recieve Bbm Messages Or Updates Or Emails!!! Help!! d7


    Hi,

    I had trouble last night with the sending of my bbm messages, i was taking ages for them to send! this morning i have not been able to recieve status updates, bbm messages or emails and i am now unable to send bbm messeages or emails! i have taken the battery out while the phone is on and left it to reboot but this has not made any difference! Someone please help! i am currently living in a different country but my phone is on a tmobile contact, which i got set up to work over here!

    HELP!

  • RELEVANCY SCORE 4.01

    DB:4.01:I Can't Recieve Or Send Picture Messages ca





    I can hit the download button but it won't download.

    DB:4.01:I Can't Recieve Or Send Picture Messages ca

    Hello @Meber2016

    What kind of phone and plan do you have? Do you have a data plan?

    Thanks,

    Dmitriy

  • RELEVANCY SCORE 3.94

    DB:3.94:My Bbm Wont Send Messages To Some Bbm Users On My Contact 1m



    i USE A BLACKBERRY BOLD 9790 AND FOR THE PAST ONE WEEK I HAVE NOT BEEN ABLE TO SEND BBM MESSEGES TO CERTAIN CONTACTS ON MY LIST , ESPECIALLY THOSE USING ANDROID BBM. i DO RECIEVE THEIR MESSEGES BUT THEY DONT GET MINE.

    what i see when sending bbm is a red '' X " sign. please can some one help me here , i'v edone all sorts of installation and reinstallation of the bbm, even done a reset , still not working.

    Thanks.

    DB:3.94:My Bbm Wont Send Messages To Some Bbm Users On My Contact 1m


    i USE A BLACKBERRY BOLD 9790 AND FOR THE PAST ONE WEEK I HAVE NOT BEEN ABLE TO SEND BBM MESSEGES TO CERTAIN CONTACTS ON MY LIST , ESPECIALLY THOSE USING ANDROID BBM. i DO RECIEVE THEIR MESSEGES BUT THEY DONT GET MINE.

    what i see when sending bbm is a red '' X " sign. please can some one help me here , i'v edone all sorts of installation and reinstallation of the bbm, even done a reset , still not working.

    Thanks.

  • RELEVANCY SCORE 3.89

    DB:3.89:Can't Recieve Emails p1


    installing an emailaccount i can send messages, but can't recieve a message

    DB:3.89:Can't Recieve Emails p1

    installing an emailaccount i can send messages, but can't recieve a message

  • RELEVANCY SCORE 3.74

    DB:3.74:Unable To Send Or Recieve Text Messages 7j



    For some reason I am unable to send or recieve text messages, can anyone help me with this situation

    DB:3.74:Unable To Send Or Recieve Text Messages 7j


    For some reason I am unable to send or recieve text messages, can anyone help me with this situation

  • RELEVANCY SCORE 3.72

    DB:3.72:Bbm Not Working!!! kd



    bbm wont send or recieve bbms since 11am this morning! what is happening????

    DB:3.72:Bbm Not Working!!! kd


    mine is working checked it at (730am uk time )

  • RELEVANCY SCORE 3.72

    DB:3.72:Bbm Wont Send Or Recieve After Update 17



    I completed an update on my phone then once it restarted my bbm wont send, recieve or show user updates. very frustrating..please help!

    DB:3.72:Bbm Wont Send Or Recieve After Update 17


    I completed an update on my phone then once it restarted my bbm wont send, recieve or show user updates. very frustrating..please help!

  • RELEVANCY SCORE 3.71

    DB:3.71:Can't Email Or Send Bbm Messages x3



    Can someone help me please? I use my blackberry from south africa here in canada......everything was fine i used it with wi-fi...but yesterday i took out the simcard....for no reason....and now i cant send or receive emails...and cant bbm my chidren or receive....it keeps on sayin Blackberry ID service temporily unavalable...please it is the only contact i have with them back home!!!

    DB:3.71:Can't Email Or Send Bbm Messages x3


    Hi PetraKobie

    Your SIM card contains all the necessary services for your BlackBerry® smartphone. If you remove your SIM card, your services will no longer be registered on your device. This means that without your SIM card, you cannot use anyBlackBerry® services such as BBM™.

    Thanks




    -CptS

    ComefollowyourBlackBerryTechnicalTeamontwitter!@BlackBerryHelp
    BesuretoclickKudos!for thosewhohavehelpedyou.ClickSolution?forpoststhathavesolvedyourissue(s)!

  • RELEVANCY SCORE 3.70

    DB:3.70:Cant Recieve Bbm Messages From Overseas af



    Help i cant receive bbm messages from overseas but i can send them

    Im currently in the uk before i came to the uk myblackberry 9900

    mobile was working fine.

    I tied every thing i can think of ( re installing the bbm application - wiping my data - making a new blackberry ID - changing the sim from O2 tot-mobile

    and nothing changed also i resent my service book - registeredthe blackberry

    like 3 or 4 different times )

    I tried every thing 2 times or more but nothing changes

    Can somebody help

    Plz plz plz help me

    DB:3.70:Cant Recieve Bbm Messages From Overseas af


    Help i cant receive bbm messages from overseas but i can send them

    Im currently in the uk before i came to the uk myblackberry 9900

    mobile was working fine.

    I tied every thing i can think of ( re installing the bbm application - wiping my data - making a new blackberry ID - changing the sim from O2 tot-mobile

    and nothing changed also i resent my service book - registeredthe blackberry

    like 3 or 4 different times )

    I tried every thing 2 times or more but nothing changes

    Can somebody help

    Plz plz plz help me

  • RELEVANCY SCORE 3.64

    DB:3.64:Bbm And Email Problems pj



    since a few hours i'm having problems to send and recieve bbm messages and emails. i have a BB data plan, and my network status says that i'm connected, i have the BB logo on the top of my screen, but when i go to my email or BBM i get the message that my device can not connect.... it has always worked fine till a few hours ago... is it something with my device or is it a server problem???? does anyone have a answer ???? please....

    DB:3.64:Bbm And Email Problems pj


    Hi and Welcome to the Community!!I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):1) Register HRT

    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app

    2) Delete and Resend Service Books

    KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
    If you have no CMIME entry, then skip the deletion
    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.

    3) Batt Pull Reboot

    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

    Hopefully that will get things going again for you! If not, then you should ring up your mobile service provider for formal support.

    Good luck!




    Occam's Razor nearly always applies when troubleshooting technology issues!If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.Join our BBM ChannelsBSCF General ChannelPIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.64

    DB:3.64:Bbm 98



    Hi ,

    i have a problem with BBM i'm in germany but y can't send or reseved messages with BBM ?

    What should i do ?

    DB:3.64:Bbm 98


    Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.Good luck.






    1. If any post helps you please click the below the post(s) that helped you.2. Please resolve your thread by marking the post "Solution?" which solved it for you!3. Install free BlackBerry Protect today for backups of contacts and data.4. Guide to Unlocking your BlackBerry Unlock Codes

    Join our BBM Channels (Beta)BlackBerry Support Forums Channel PIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.62

    DB:3.62:Can`T Send Bbm Messages, I Only Receive Them ! Curve 8520 cx


    I can`t send bbm messages, I only receive them ! although recent updates feeds is active, but when sending there`s only check mark but no "D" or "R" shown .. I uninstalled and re-installed the BBM messenger twice and same problem occurred .. Host routing table and service book sent successfully same error also. and battery removed . ..

    Kindly advice

    Thanks.

    DB:3.62:Can`T Send Bbm Messages, I Only Receive Them ! Curve 8520 cx


    i have a curve 8720 and i cant sent messages either, i have tried everything you said and nothing worked.I went to an o2 store and the guy said all my setting were perfect nothing wrong at all yet it wont sent and it takes hours to get a message from other people. its not my data cause i can go on facebook, whatsapp and the browser without a problem.Any solutions you can think of?

  • RELEVANCY SCORE 3.60

    DB:3.60:I Can't Send Or Receive Bbm Messages 3x



    I can't send or receive bbm messages-when I do try to send a message, a cross pops up to the side of the text showing it hasn't been sent. My contacts are reporting the same their end.

    I have tried removing the battery to rebbot the phone but still the problem persists. I think that this has been ongoing since yesterday tea time.

    Please can you help!!!!

    DB:3.60:I Can't Send Or Receive Bbm Messages 3x

    Have your wireless service provider make sure you have a BB data plan on your account.



    --------------------------------------------------------------------------------1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • RELEVANCY SCORE 3.59

    DB:3.59:My Htc Hd7 Isnt Letting Me Send Or Recieve Messages, Make Or Recieve Calls And I Have No Data Access Can Anyone Help pj


    my htc hd7 isnt letting me send or recieve messages, make or recieve calls and i have no data access can anyone help ??

    DB:3.59:My Htc Hd7 Isnt Letting Me Send Or Recieve Messages, Make Or Recieve Calls And I Have No Data Access Can Anyone Help pj

    Does your phone work over WiFi?

    Did you check your settings under system-cellular
    Make sure your data connection is on
    3G connection is on
    Network selection and APN are correct for your cellular carrier

  • RELEVANCY SCORE 3.58

    DB:3.58:Can't Send Or Recieve Emails Or Bbm! pk



    All was fine until a couple of days ago when I noticed that when I tried to send a BBM, a red cross would appear next to the message. I also was unable to receive a BBM. I have since noticed that I cannot send or receive emails either. I have no idea why as I haven't altered any settings that I'm aware of, it just suddenly stopped letting me. Any help as to how I can resolve this problem would be greatly appreciated.

    I am a pay monthly customer and my phone is a Blackberry Curve 8520.

    Thank you.

    DB:3.58:Can't Send Or Recieve Emails Or Bbm! pk


    You will probably need to call Customer Services to move to a Blackberry tariff (BIS - which is essentially Blackberry data is separate to the phone tariff).

    Not sure why it would have worked to start with though.

  • RELEVANCY SCORE 3.55

    DB:3.55:Bbm Doesn't Seem To Work! ja



    Hey! I'm a Pay monthly user with a BB 9360 Curve, I can send messages to people but I cannot receive theirs I can't send requests or accept requests!

    I have tried deleting BBM and restarting re-installing and all that jazz. Battery pull sim pull everything I can think of and I still cannot use the BBM Feature, Any help??

    DB:3.55:Bbm Doesn't Seem To Work! ja


    Hi Josh_cy

    Thanks for your post here. I’m sorry to hear that you are having problems with this. I appreciate how frustrating this must be for you.

    So that we can take a look at this I’m going to send you a private message over that explains exactly how you can get in touch with us.

    You can find your PM inbox here

    Thanks

    Wayne




  • RELEVANCY SCORE 3.50

    DB:3.50:Bbm Isn't Working 9k



    I've been a blackberry user for a few months now and BBM has been working fine. Recently I accidentally deleted bbm from my handset, I've managed to restore bbm however all my contacts have blank display pictures and no status, also I cannot send or receive messages or contact requests! Please help, I can't talk to my gf without bbm

    DB:3.50:Bbm Isn't Working 9k


    Has your Blackberry Internet Service run out?




    If any post helps you please click the below the post(s) that helped you.2. Please resolve your thread by marking the post "Solution?" which solved it for you!

  • RELEVANCY SCORE 3.48

    DB:3.48:8310- Bbm Issues 31


    I have an 8310 running 4.5. I recently added a data package, but I still cannot get BBM or PIN messages to work. I can send and recieve other data, mms, browser, etc. Contacts get stuck in pending and when sending PIN message, I just get the clock icon. Any ideas?

    Thanks in advance

    Nevermind, powered it down and it started working :-)

    Message Edited by bata on 11-15-2008 03:00:04 PM

    DB:3.48:8310- Bbm Issues 31

    I have an 8310 running 4.5. I recently added a data package, but I still cannot get BBM or PIN messages to work. I can send and recieve other data, mms, browser, etc. Contacts get stuck in pending and when sending PIN message, I just get the clock icon. Any ideas?

    Thanks in advance

    Nevermind, powered it down and it started working :-)

    Message Edited by bata on 11-15-2008 03:00:04 PM

  • RELEVANCY SCORE 3.47

    DB:3.47:My Unlocked Iphone 4s Can't Recieve Or Send Picture Messages? k3


    I have a unlocked Iphone 4s that I am using on T-mobile.. It can not recieve or send any picture message.. When it sends the message.. it just shows up Blank.. I have no clue how to fix it????HELP PLEASE

    DB:3.47:My Unlocked Iphone 4s Can't Recieve Or Send Picture Messages? k3

    Is the issue specific to iMessage, SMS, or both? Basically, when you're texting a person and want to send a picture are the text bubbles green or blue?

  • RELEVANCY SCORE 3.47

    DB:3.47:"Select And Re-Send" Bbm Messages ax



    Hi all

    (Bold 9700 in OS 6) how do i "select and copy" BBM messages? and can i "select and re-send" BBM messages?

    Thanks

    DB:3.47:"Select And Re-Send" Bbm Messages ax


    Hi forresthq,

    You can select text by holding in your shift key while scrolling.

    With the text highlighted, press the menu key and select Copy.

    Place the cursor where you want to insert the cut or copied text.

    Press the Menu key.

    Select Paste.

    You would need to copy a BBM message and paste it in the new message field to resend it.




    -FS

    ComefollowyourBlackBerryTechnicalTeamonTwitter!@BlackBerryHelp
    BesuretoclickKudos!for thosewhohavehelpedyou.ClickSolution?forpoststhathavesolvedyourissue(s)!

  • RELEVANCY SCORE 3.45

    DB:3.45:Bbm 1p



    HI I HAVE SEEMED TO HAVE LOST MT BBM ICON AND THEREFORE CANNOT SEND OR RECIEVE MESSAGES.I DID NOT DELETE IT.I CAN'T SEEM TO RECOVER IT???????????HELP PLEASE!!!!

    DB:3.45:Bbm 1p


    Hi BRIANZ

    Welcome to BlackBerry Support Forums

    Please Go through this Knowledge Base Article :

    KB23968 BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone.

    Prince

    ___________________________________________________________________________

    Click " Like " if you want to Thank someone.

    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.




    ___________________________________________________________________________Click " Like " if you want to Thank someone.If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • RELEVANCY SCORE 3.45

    DB:3.45:When I Send A Bbm Voice Note I Can't Hear It? sm


    I can recieve bbm voice notes fine but when I send them there's no sound on it?

    DB:3.45:When I Send A Bbm Voice Note I Can't Hear It? sm

    Hi Charley, Are there any of your friends or family that have difficulty hearing you while on a call? Is the any issue with the microphone? -Bobby



    ---------------------------------------------------------------------------------------------------Our Forum Terms of Service... Please ReadUnsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.The forum is moderated from Monday-Friday - 9AM-5PM.

  • RELEVANCY SCORE 3.44

    DB:3.44:I Cannot Send Or Receive Any Bbm Messages From Outside Usa da



    I cannot send or receive any bbm messages from outside USA. if i tried sending a bbm it shows that it is delivered, but nothing more than that. i have contacted T mobile and they refreshed my account, but it’s my phone and not the network because i tried another simcard (but still same problem ). This problem started 4 days ago, but before that the phone was working perfectly,,plz help

    DB:3.44:I Cannot Send Or Receive Any Bbm Messages From Outside Usa da


    as far as i know, there are two type of reset from provider: simple and total reset. once i had problem with roaming overseas and my provider keep on doing simple reset and problem stayed. then after 12+ hours one customer service i called, with permission from her boss, did the total reset and my device went back to normal.

    please check which type of reset your provider did to your account, it might not be your device.




    your "thumb" would be appriciated if you find my post helpful

  • RELEVANCY SCORE 3.44

    DB:3.44:Bbm Won't Send / Recieve Requests dj



    I purchased BIS (BlackBerry Internet Service) 2 days ago and I've been having the same problem. Whenever I send a request or someone sends a request to me it doesn't come through, I'm not sure why this is. Can someone help me please.

    DB:3.44:Bbm Won't Send / Recieve Requests dj


    Hello Bezza1996

    Welcome to BlackBerry Support Forums

    Are you sure you Carrier activated BIS in your account ?

    On your Homescreen open Manage Connection Service Status BlackBerry Internet Services = what is the status now ?




    ___________________________________________________________________________Click " Like " if you want to Thank someone.If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • RELEVANCY SCORE 3.42

    DB:3.42:Not Recieving Bbm Messages ps



    Hey I have been having problems with my bbm, I'm not recieving any bbm messages and can't send them either. The only way I can send and recieve is through wifi please help I have been battling since last night

    DB:3.42:Not Recieving Bbm Messages ps


    Hi and Welcome to the Community!!With your WiFi radio OFF and a strong signal from your carrier data network, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):1) Register HRT

    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app

    2) Resend Service Books

    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.

    3) Batt Pull Reboot

    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

    Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.Good luck!




    Occam's Razor nearly always applies when troubleshooting technology issues!If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.Join our BBM ChannelsBSCF General ChannelPIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.41

    DB:3.41:Bbm Not Sending Message But Does Receive Messages mx



    I have a BlackBerry 9360 on Vodafone contract and today my bbl stopped working today. Messages I send come up with a tick but nothing else, I can recieve messages, see recent updates, go on internet and everything else. I have tried battery pull and host routing table with the register now thing and still no luck.

    DB:3.41:Bbm Not Sending Message But Does Receive Messages mx


    Hi arthur72

    Thanks for this latest suggestion.

    I would give it a go and see if it makes a difference.

    Thanks again for your help.

    Rgrds

    cpicklee

  • RELEVANCY SCORE 3.41

    DB:3.41:Cannot Send Or Recieve Any Sms Messages fj



    Hi i just got a blackberry 8830 world edition on verizon wireless and as the title says i cannot send or recieve sms messages.

    when i send messages i get the error:

    SMS error 97 Service denied

    how can i fix this!!! i can recieve email though

    Mnkras

    DB:3.41:Cannot Send Or Recieve Any Sms Messages fj

    for a fact i know that the recipient has txt messaging (my other phone on att) so please help!

  • RELEVANCY SCORE 3.39

    DB:3.39:Not Receiving Some Bbm Messages a1


    Hi some of my contacts can't send me bbm messages even though they receive messages I send to them,but when they reply or send me messages a red X appears so I don't get their messages its only some of my contacts.....pls hels

    DB:3.39:Not Receiving Some Bbm Messages a1

    Thanx but I've done that and its still not working

  • RELEVANCY SCORE 3.38

    DB:3.38:My Blackberry Will Not Receive E-Mails Or Send/ Receive Bbm. Is There Anyone Who Can Help? af



    Hello,

    I have a Blackberry Curve 8520 on T-Mobile and this morning I realised it was not recieve e-mails or bbms. I have taken the battery out and put it back in for a 'soft restart' multiple times, I have updated to the newest software and just recently I deleted bbm in the hope that the messages would return. However, none of this has worked and I was hoping that someone could help me. I might have changed a setting by mistake but I can not tell.

    I would appricate any advice.

    Thank you.

    DB:3.38:My Blackberry Will Not Receive E-Mails Or Send/ Receive Bbm. Is There Anyone Who Can Help? af


    Give tmobile a call to see if your blackberry data plan is OK. Also have them resend the service books to your device




    ________________________________________________________________Please click the Thumbs Up icon if this comment has helped you!If your issue is resolved, please click the solution button on the resolution! Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!________________________________________________________________

  • RELEVANCY SCORE 3.38

    DB:3.38:Microsoft Outlook 2002 Won't Send Only Recieves Email a9


    When I send and recieve email I can only recieve and am unable to send messages. What can I do?

    DB:3.38:Microsoft Outlook 2002 Won't Send Only Recieves Email a9

    Thanks,
    but on this particular one I sent it to my other email account and I have no problems sending and receiving from that email account. Is there something else that could be wrong?

  • RELEVANCY SCORE 3.38

    DB:3.38:Help!! My Bbm Is Not Working. sx



    My bbm is not working since the moring. I can't send messages or recieve so i deleted bbm then install it again. But its not working till now. Please can someone help me?

    MOD EDIT: Subject changed to reflect a new topic







    Solved!
    Go to Solution.

    DB:3.38:Help!! My Bbm Is Not Working. sx

    Hi Suvi16, are you unable to install BBM or are you receiving an error when attempting to sign in to BBM? Are you seeing any error messages? If so please let me know what the error is and I'll see what I can do to help you out




    Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!

    Follow me on Twitter or Google+ and subscribe to the Inside BlackBerry Help Blog

  • RELEVANCY SCORE 3.37

    DB:3.37:Bbm 7z



    Soo, randomly 2 days ago, my bbm stopped working, i cant send or recieve messages, it just says pending with that red box, and i dont get any notifications anymore, like there is no notifications section, a couple of my friends have messaged me and it just doesnt go through, i have pulled the battery, updated all the software and applications and still nothing,.... help please!

    DB:3.37:Bbm 7z


    On the handset, go to:For OS5 and 4.xOptions - Advanced Options - Host Routing Tableand click Register now, and escape back to the home page.For OS6 n higherin options, device , advanced, host routing table, click on menu (BB Button) and choose register now.Wait 2 minutes and see if registration to network happens.




    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs upClick to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.

    SIM Free BlackBerry Unlocking FAQFollow me on Twitter @knottyrope

    Want to thank me? Buy my KnottyRope App here

    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • RELEVANCY SCORE 3.37

    DB:3.37:Can't Send Or Recieve Picture Messages? 8c



    I just transfered my sim card to my mom's Samsung Mesmerize last night and could send pics and recieve them. Now today I can't do either. Any suggestions?

    DB:3.37:Can't Send Or Recieve Picture Messages? 8c


    @k1993, did you get this worked out? Are you still having trouble sending and receiving picture messages? We can certainly try to help. Send us a private messageherewith your full name, account number, contact information and best time you can be reached. A specialist will contact you within two business days.

    I'm sure this is really frustrating, and we'll do what we can to help.

  • RELEVANCY SCORE 3.36

    DB:3.36:Blackberry 9900 Bbm Contact Images Won't Show + Unresponsive Apps zd



    My Blackberry randomly stops responding on different applications, and then i have to hold the menu button and switch to a different application, and i won't be able to use the un-responsive application until the blackberry is given a hard reset. Also during this time, my BBM will mess up, It won't show me peoples display pictures, it will show that their there when im in a conversation or over their name, but as soon as i go onto their profile or enlarge their image it will freeze, it will not let me send or recieve BBM messages during this 'phase' either, I've tried reloading the OS but that won't work either for some reason...

    Hopefully someone will be able to help me - any info will be appreciated !

    Thanks,

    Avinderk

    DB:3.36:Blackberry 9900 Bbm Contact Images Won't Show + Unresponsive Apps zd


    My Blackberry randomly stops responding on different applications, and then i have to hold the menu button and switch to a different application, and i won't be able to use the un-responsive application until the blackberry is given a hard reset. Also during this time, my BBM will mess up, It won't show me peoples display pictures, it will show that their there when im in a conversation or over their name, but as soon as i go onto their profile or enlarge their image it will freeze, it will not let me send or recieve BBM messages during this 'phase' either, I've tried reloading the OS but that won't work either for some reason...

    Hopefully someone will be able to help me - any info will be appreciated !

    Thanks,

    Avinderk

  • RELEVANCY SCORE 3.35

    DB:3.35:My Blackberry Torch Does Not Send Or Recieve Messages Or Bbm Or What's App Ect 7s


    My blackberry torch does not send or recieve messages . I don't know what's going on but i updated bbm and since then my messages on whats app bbm viber ect don't send or work they either are put up as not sent or network error or on bbm with a cross. Pleaseeee help me Reply ASAP Thanks

    DB:3.35:My Blackberry Torch Does Not Send Or Recieve Messages Or Bbm Or What's App Ect 7s


    Hello Carsonella

    Welcome tohttp://supportforums.blackberry.com/

    Look at the information that I'm going to leave

    Useful help links for BBM on BlackBerry

    ViaJSanders

    http://supportforums.blackberry.com/t5/BBM-for-BlackBerry/Useful-help-links-for-BBM-on-BlackBerry/td...

    You must have an active data plan.

    Regards.




    BBM Channels PIN: C0007093ADo not forget to give LIKE Those people who help you and advise you about your doubts.if the review has beenSOLVED**#4LL#ÉliteRoadMake a backup of your BlackBerryBlackBerry Protect and BlackBerry Linkconstantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

  • RELEVANCY SCORE 3.35

    DB:3.35:Can't Make Or Recieve Phonecalls ax



    I can't seem to recieve or make phonecalls using my blaclkberry touch. I had SOS this morning but that went away and was able to use my phone for a while. I can send txt msgs and bbm but no phonecalls.

    DB:3.35:Can't Make Or Recieve Phonecalls ax


    I could not make or receive calls AM today, but the phone is back on but still cannot get Voicemail, does anyone else have this problem, I called Vodafone and they could not fix it, so maybe it is to do with this break in?

    If anyone else has this problem, please advise,

  • RELEVANCY SCORE 3.35

    DB:3.35:Can't Recieve Or Send Text Messages To Non Att Customers as



    I upgraded to iPhone 6 on 11/29/14 and since then have not received any or been able to send any text messages to my Verizon friends and family. It shows that the messages go through but the are never received.

    DB:3.35:Can't Recieve Or Send Text Messages To Non Att Customers as


    in addition, it have reset network connections, turned messaging on and off, restarted phone

  • RELEVANCY SCORE 3.34

    DB:3.34:Bbm sx



    can anyone please tell me why my messages on bbm wont send properly? when i send a bbm it has a tick next to it but doesnt state when its been delivered or read..... please help me

    DB:3.34:Bbm sx


    I can't tell you why... perhaps a hiccup in the sever?

    I had this happen to a BBM message of mine yesterday, but it was resolved after a while, the other user sent me a messages but he never saw mine to him.






    1. If any post helps you please click the below the post(s) that helped you.2. Please resolve your thread by marking the post "Solution?" which solved it for you!3. Install free BlackBerry Protect today for backups of contacts and data.4. Guide to Unlocking your BlackBerry Unlock Codes

    Join our BBM Channels (Beta)BlackBerry Support Forums Channel PIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.34

    DB:3.34:Bbm Not Working! 91



    For the past week I haven't been able to recieve, or send messages using BBM. I tried rebooting the phone multiple times, but still no luck. I even tried installing BBM again, but still nothing changed. Finally, I went to the att store however they were no help. So anyone know why I can't use it? I can use internet, but not bbm. I dont think my emails are working either. I can send some messages but they take about an hour to send, and it has nothing to do with my service. Any help?

    DB:3.34:Bbm Not Working! 91


    Hi and Welcome to the Community!!I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):1) Register HRT

    KB00510 How to register a BlackBerry smartphone with the wireless network

    2) Delete and Resend Service Books

    KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
    KB02830 Send the service books for the BlackBerry Internet Service

    3) Batt Pull Reboot

    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

    Hopefully that will get things going again for you! If not, then you will need to talk to ATT again. But, this time, don't let them fob you off...they are 100% responsible for all of your services and support. After all, you are paying them for these services...and they are not delivering. Escalate.

    Good luck!




    Occam's Razor nearly always applies when troubleshooting technology issues!If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.Join our BBM ChannelsBSCF General ChannelPIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.32

    DB:3.32:Cannot Send Or Recieve Text Messages 3x



    hi i have a samsung 360 i cannot send or recieve text messages when i try to send a text message flashes up memory full but memory stick is empty no pictures on phone or anything what can i do??

    DB:3.32:Cannot Send Or Recieve Text Messages 3x


    Hi danielaitken81,

    It's been a while since I've handled a 360 handset query to be honest, but I'm happy to jump in on this one.

    It sounds like something may have become corrupted our trapped on the handset which is giving a false reading. If there's nothing you can delete on the device to look to free up memory, such as an app you don't use or some old messages, then you'll need to back up the handset contents and restore the factory settings on the device to wipe whatever is causing the block.

    To wipe the device, you simply need to type in the code *2667*3855# (star - 2667 - star - 3855 - hash).

    Once you've done that, send a test text to ensure it's working with a clean device, and if it is then you can restore the data to the handset. Try again then to confirm it's working with everything on it.

    Let us know how you get on, and if I've helped, please drop me a little feedback.

    Dave

    eForum Team





    I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.

    If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

  • RELEVANCY SCORE 3.31

    DB:3.31:Motorola V560 - Can't Send Or Recieve Picture Messages. 3x


    I have an old phone, it is a motorola v560. I can't send or recieve picture messages, I phoned vodafone costumer services today and they sent me a text message to update my phone which I did, but I still can't recieve a picture message. When I get a piscture message sent to my phone it tells me to download it, when I try and download it it tells me it was unable to. Any help would be appreciated.

    DB:3.31:Motorola V560 - Can't Send Or Recieve Picture Messages. 3x

    Hi Geordie77,

    Firstly I would like to welcome you to the eForum.

    In order to set your handset up for MMS you will need to follow the configuration guides below,

    Press the Menu button.
    Scroll to 'Vodafone live!' icon and press Select.
    Scroll to 'Web Sessions' and press Select.
    Scroll to '' and press Select.
    With 'Name' highlighted press Change.
    Enter Vodafone GPRS and press OK.
    With 'Homepage' highlighted press Change.
    Enter http://live.vodafone.com and press OK.
    Note: Press the '1' key six times to insert a colon :, press the '1' key twice to insert to insert a forward-slash (/) and press key '1' once for a full-stop.

    With 'Gateway IP1' highlighted press Change.
    Enter 212.183.137.012 and press OK.
    With 'Port 1' highlighted press Change.
    Enter 9201 and press OK.
    Scroll to 'Gateway IP 2' and check this it is set to zeros.
    Scroll to 'Port 2' and check this is set to zero.
    Scroll to 'Timeout' and check it is set to 10 minutes.
    Scroll to 'GPRS APN' and press Change.
    Enter wap.vodafone.co.uk and press OK.
    With 'User Name' highlighted press Change.
    Enter wap and press OK.
    With 'Password' highlighted press Change.
    Enter wap and press OK.
    Press Done to save the changes.
    Highlight 'Vodafone GPRS' and press the Menu button.
    Scroll to 'Set Default' and press Select.

    Press the Menu button.
    Scroll to 'Messages' and press Select.
    Press the Menu button.
    Scroll to 'Message Setup' and press Select.
    With 'MMS Message Setup' highlighted press Change.
    Scroll to 'Download' and check this is set to Automatic.
    Scroll to 'Filter' and check this is blank.
    Scroll to 'Expire After' and press Select.
    Enter 99 and press OK.
    Scroll to 'Size Limit' and check this is set to 100Kb.
    Scroll to 'Server Info and press Select.
    With 'Vodafone live! highlighted press the Menu button.
    Scroll to 'Edit' and press Select.
    With 'Service Name' highlighted press Change.
    Delete the existing text and enter Vodafone MMS and press OK.
    With 'Server Name' highlighted press Change.
    Enter http://mms.vodafone.co.uk/servlets/mms and press OK.
    Press Done followed by Back twice and then press Done once again to save the settings.

    Once you have done this you should have no problems using the MMS service.

    If you do need any further assistance do not hesitate to post back and we will be along shortly to answer any issues.

    Thanks

    David
    eForum Team



    Want to give me some feedback? Yes

  • RELEVANCY SCORE 3.31

    DB:3.31:Can't Bbm And Use The Phone fm



    Hi there, I have a white bb torch 9810, carrier t-mobile, I can't send or receive bbm messages while being on a phone call. what might be the problem? or how can i fix it?

    DB:3.31:Can't Bbm And Use The Phone fm


    Hi there, I have a white bb torch 9810, carrier t-mobile, I can't send or receive bbm messages while being on a phone call. what might be the problem? or how can i fix it?

  • RELEVANCY SCORE 3.30

    DB:3.30:Blackberry Torch Will Not Receive Or Send Text Messages And Will Not Recieve Calls And Cant Call Out!!! ma



    my blackberry torch will not send or recieve text messages and aslo i can not call out or recieve a call but i can still use BBM and use the internt with no problems!! can anybody help?

    DB:3.30:Blackberry Torch Will Not Receive Or Send Text Messages And Will Not Recieve Calls And Cant Call Out!!! ma


    Hi emmabrace

    It sounds like you may have a BlackBerry data plan with your provider but you may not have a phone or SMS plan. You should contact your wireless provider to verify.

    Thanks




    -CptS

    ComefollowyourBlackBerryTechnicalTeamontwitter!@BlackBerryHelp
    BesuretoclickKudos!for thosewhohavehelpedyou.ClickSolution?forpoststhathavesolvedyourissue(s)!

  • RELEVANCY SCORE 3.30

    DB:3.30:Not Sending Texts? dj



    I have a torch 9800, have had it for 3 months. Just recently I have had some issues not recieving text messages. People on my list send them and I do not recieve. Now today I can not send text messages. When I reply to a message or try to send a new one, it just shows a small red clock next to the message. I have tried resend the messages and that still happens. I can recive calls text messages and BBM works find sending recieving. Is it a phone issue or a carreir issue?

    DB:3.30:Not Sending Texts? dj


    I have a torch 9800, have had it for 3 months. Just recently I have had some issues not recieving text messages. People on my list send them and I do not recieve. Now today I can not send text messages. When I reply to a message or try to send a new one, it just shows a small red clock next to the message. I have tried resend the messages and that still happens. I can recive calls text messages and BBM works find sending recieving. Is it a phone issue or a carreir issue?

  • RELEVANCY SCORE 3.30

    DB:3.30:Bbm Won't Work 31


    My bbm won't let me change my name, picture, personal message or send and messages. Please help

    DB:3.30:Bbm Won't Work 31


    The best solution I've seen work is the deleting of and reinstalling BBMessenger.

    Delete the app from Options Device Application Management.
    Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
    Reinstall BBM from your BlackBerry browser at www.blackberry.com/bbm

    VIA | JSanders

    http://supportforums.blackberry.com/t5/Downloaded-applications-for/display-picture/m-p/2217481#M2452...

    ______________________________________________________________________________

    first try those steps in the same sequence :

    1- Register your Handheld .

    KB00510: How to register a BlackBerry smartphone with the wireless network
    Wait till a Registration messages comes in your message box.

    2- Resend your Service Book

    KB02830: Send the service books for the BlackBerry Internet Service
    ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

    3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

    Good luck.

    VIA |prince2012

    http://supportforums.blackberry.com/t5/BlackBerry-Bold/email-setup/m-p/2594583/highlight/true#M15664...




    _______________________________________________________________________________________________Please thank those who help you by clicking the button.If your issue has been solved, please resolve it by marking "Accept as Solution"

  • RELEVANCY SCORE 3.30

    DB:3.30:Bbm Messages, Contact Requests Not Sending Or Receiving-Curve 8520 ks



    Hi, I could do with a little help, I got my blackberry(curve 8520)on Christmas day, my bbm working, until night before last. I am unable to send or receive messages, or send or receive contact requests.

    I have done several battery pulls but it has not changed anything. Can someone please help me.

    Thanks

    DB:3.30:Bbm Messages, Contact Requests Not Sending Or Receiving-Curve 8520 ks


    Hi, I could do with a little help, I got my blackberry(curve 8520)on Christmas day, my bbm working, until night before last. I am unable to send or receive messages, or send or receive contact requests.

    I have done several battery pulls but it has not changed anything. Can someone please help me.

    Thanks

  • RELEVANCY SCORE 3.30

    DB:3.30:Why Can't I Send Bbm Messages? 31



    hey!

    i can recieve bbm messages but a pending symbol shows up when i send a bbm message.. HOW CAN I FIX IT

    and i took out my battery and it doesnt work

    i went to a local fido store .. they said they cant do anything

    PLEASE HELP!!!!!!!!!!!!

    DB:3.30:Why Can't I Send Bbm Messages? 31


    hey!

    i can recieve bbm messages but a pending symbol shows up when i send a bbm message.. HOW CAN I FIX IT

    and i took out my battery and it doesnt work

    i went to a local fido store .. they said they cant do anything

    PLEASE HELP!!!!!!!!!!!!

  • RELEVANCY SCORE 3.29

    DB:3.29:Font Size For Bbm Messages On Iphone 1d


    My friend has an iPhone 4 with latest OS updates and also the latest version of BBM But he complains about the small font size of the messages I send to him. Apparently there is no way for him to set the size of the font. Does anyone know if this is a shortcoming of BBM or is this an Apple problem. Can this be addressed by an update to BBM? Thanks for any information you can give me.






    Solved!
    Go to Solution.

  • RELEVANCY SCORE 3.28

    DB:3.28:Sony Ericsson K800i - Can't Recieve Text Messages. ak


    Hi!
    I've had my Sony Ericsson K800i for several years now and I have noticed that I haven't been able to recieve text messages all of a sudden (I can send messages fine). Please help!!!!!!!!

    DB:3.28:Sony Ericsson K800i - Can't Recieve Text Messages. ak

    I have just tried this but unfortunatly it hasn't worked. =(

  • RELEVANCY SCORE 3.28

    DB:3.28:Thread: Recieve Broadcast Messages pc


    Hi!

    Is it possible to recieve NCP broadcast messages with NCL?

    We can send it but can\'t recieve!

    We have SuSE 9.3...

    -' + '-' + '-

    Best regards,

    Alexi Volkov

    DB:3.28:Thread: Recieve Broadcast Messages pc

    Alexi Volkov wrote:

    Is it possible to recieve NCP broadcast messages with NCL?

    We can send it but can\'t recieve!

    That feature didn\'t make it into the 1.0 client. It is expected in future

    releases.

  • RELEVANCY SCORE 3.28

    DB:3.28:Can't Send Or Recieve Invites For Bbm. Bb Curve 8520 mz



    like what the title says i can't recieve nor send any requests it just pops out in the bootom tab saying pending invitations and a lot of may friend s are adding me but i recieve nothing.

    DB:3.28:Can't Send Or Recieve Invites For Bbm. Bb Curve 8520 mz


    i can send and recieve msgs form existing contacts. i have the correct BBID also. This morning i was still able to send invites until 12pm today.

  • RELEVANCY SCORE 3.28

    DB:3.28:Bbm And Internet Stops Working In Afternoon k1



    my bbm on my blackberry torch 9810 always crashes at afternoon time usually on weekday, it also doesnt let me go on browser or facebook it just says connection error. messages dont send or recieve until i get home from school and connect to my home wifi. i am in a poor area with only GPRS coverage but other people on the same network are not experiencing it. really need help as it annoys me very much that i cant bbm people on the bus home from school.

    DB:3.28:Bbm And Internet Stops Working In Afternoon k1


    Hi JacOwen

    The serving site for the area is 883. There are no faults listed at the moment.

    I've checked the site stats and it looks like it's struggling with data connections so I'd like to get this checked out. We'll need some more info soI've sent you a PM and you can find your inboxhere.

    Thanks

    Simon




  • RELEVANCY SCORE 3.27

    DB:3.27:Bbm Isnt Working 9c



    Well, my phone told me that i had run out of internet, but when it ran out.. my BBM stopped working? i cant send or recieve any messages and i dont know why? i dont know if that is supposed to happen? or.. anyone help me?

    DB:3.27:Bbm Isnt Working 9c


    I have the same problem, i am not recieving updates or messages from my contacts, also when i try and send messages to ANYONE on my contacts list it comes up with a little red timer,

    MY PHONE HAS NOT TOLD ME THAT I HAVE RAN OUT OF INTERNET.

    HELP!!!!:'(

  • RELEVANCY SCORE 3.27

    DB:3.27:Q10- Bbm Problems 7s



    My bbm dp is stuck and doesnt change for 2 weeks now.

    I also configure problems while sending or receiveing pictures usually, it takes time to send and sometimes i dont recieve pictures (doesnt download fully)

    Even while forwarding texts sometimes take time to showthat it has been delieverd.

    I also have an issue with whatsapp application- i dont have a button for broadcasting messages

    DB:3.27:Q10- Bbm Problems 7s


    i tried changing my nickname n nothing haoppens yet

  • RELEVANCY SCORE 3.27

    DB:3.27:Can't Send Or Recieve Emails Or Bbm! a8



    Opted in to BIS on PAYG, email and BBM stopped working, ran Diagnostic, tells me I'm registered to Blackberry but not connected, had this problem for a week now.

    DB:3.27:Can't Send Or Recieve Emails Or Bbm! a8

    Hi Mikescorpio,

    Thanks for your post, to look into this we’d need to access your account.

    If you could follow the instructions that I’ve sent to you on a Private Message then we’ll be in touch.

    You can find your PM inbox here.

    Cheers,

    Amanda




  • RELEVANCY SCORE 3.27

    DB:3.27:Cant Recieve Pictures On My Bbm On Torch Can Send But Wont Recieve. Just Happened Recently After A Bbm Update??? xs


    DB:3.27:Cant Recieve Pictures On My Bbm On Torch Can Send But Wont Recieve. Just Happened Recently After A Bbm Update??? xs


    thanks alot. i can now receive pictures through bbm. i removed the memory card. does it mean i wont fix in my memory card anymore? or how did you do yours.

    **by the way this is really poor of RIM**

  • RELEVANCY SCORE 3.26

    DB:3.26:No Bbm When Connected To Wifi 7x


    I habe the new bb z10 and when i connect it to wifi after a minute or two the bbm services stop and the bb icon dissapears. Ithen have to turn wifi ofd and wait a few mins before it connects and can recieve bbm messages again???Any ideas???

    DB:3.26:No Bbm When Connected To Wifi 7x

    Hi MagicManuzi,As I mentioned in my other response to your question, this may be due to your BlackBerry trying to access a specific port on your wifi router in order to access the BlackBerry network. That port might be blocked by your router's firewall, preventing access.One way to test this is to try a different wifi network that uses a different brand of router. Does that work? If so, you may need to figure out which port to unblock on your wifi router.I hope this info helps!




    If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

    If your issue is resolved, don't forget to click the Solution button on the resolution!

  • RELEVANCY SCORE 3.25

    DB:3.25:I Dont Recieve Bbm Messages, And When I Do Its Very Late.. Whats The Problem? xx



    I am from the UK, and have a Blackberry 9700 on T-Mobile, with unlimited internet access add on.

    I have always recieved my BBM messages, very late ...Sometimes never. I ask the people that sent me them, and they all say they sent them very long before I actually recieved them.

    Sometimes I recieve tons of BBM messages from many people at once. Its like they send me messages, but it takes forever for it to reach my device.

    Also another issue, is that when i myself send messages, i get a 'D' (delivered) sign on them, but the people i send them too, call me and say they have NOT recieved it. And when they do, they recieve it like 1 hour later..

    Why is there such a delay? Whats wrong with this message issue?

    Is my device faulty?, or is there a solution

    PLEASE HELP

    Thanks in advance.

    DB:3.25:I Dont Recieve Bbm Messages, And When I Do Its Very Late.. Whats The Problem? xx


    I have similar problem diling with sms Canada-Kazakhstan. I am form Canada. Bell does not owrk with 9700, but Rogers works without a problem. I htink provider is guilty!

  • RELEVANCY SCORE 3.25

    DB:3.25:Bbm Can't Receive Message Or Auth Request From Contact d8



    Hi,

    It seems like my bbm is not working for messages beteween my friend and I overseas.

    I can send him bbm messages, it says sent and delivered. He can see my messages.

    He would send me bbm messages, on his end it will say sent and delivered; but I don't see any of his responses.

    We tried Compose PIN to send each other messages from there. I sent him a message through COMPOSE PIN, it sent through. He tried to send me a message through COMPOSE PIN, it was bounced back.

    We have also tried unisntalling and reinstalling bbm; we also tried deleting and readding each other. Also - everytime we add each other, we fall to the pending authorization list even after we clicked accepted.

    Any clue why? My carrier is saying it is not my problem because I can clearly send messages to everyone else, and I can send COMPOSE PIN to this friend too.

    thanks!

    DB:3.25:Bbm Can't Receive Message Or Auth Request From Contact d8


    it doesn't work!!! my friend still can't get my Pins!! I DON'T UNDERSTAND!!

  • RELEVANCY SCORE 3.24

    DB:3.24:Bbm Problem. Please Help. j7



    I can recieve bb messages, but I cannot send. And if by some chance they do go through it takes about twenty minutes!! Can somebody PLEASE HELP!

    im using bold 9780.







    Solved!
    Go to Solution.

    DB:3.24:Bbm Problem. Please Help. j7


    Remove your battery while your phone is powered on then replace it a few seconds later.

    Let us know if that helps.




    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • RELEVANCY SCORE 3.24

    DB:3.24:Can't Send Messages To Friends On Bbm Android And Apple 77


    Recently many of my friends added me to their new Android and Apple BBM applications.It all worked fine yesterday. Today, they can send me messages but all my replies are marked with an X so non deliverable.Any known issues or are there any current things I can try? I tried deleting them and re-inviting but no success.Thanks in advance.DanDevice: Bold 9900Up to date OS

    DB:3.24:Can't Send Messages To Friends On Bbm Android And Apple 77

    I've found a partial (and bad) solution!by creating a group with the contact you can't write to it allows you toy send messages!it is not a solution, i know, but until bbm bug fixes...Sorry for my bad english.. not a native speaker. hope it helps someone!

  • RELEVANCY SCORE 3.24

    DB:3.24:Can't Send Or Recieve Picture Messages. az



    Alright. im with koodo, my old phone was able to send and recieve, along with all my other old phones, but i dont know why i cant send or recieve any.

    It will only let me send as a email orthrough bluetooth. how can i fix it so i can send it through a text?

    i got the blackberry curve 9300

    DB:3.24:Can't Send Or Recieve Picture Messages. az


    Hi KickStart

    Welcome to BlackBerry Support Forums

    Have you called your Carrier Koodo to know if your account is provisioned with MMS services ?What happen when you try it this way :
    OpenSMSicon and compse anSMS.Click on theMenu (BlackBerry)key.SelectAttachandselectone of the options:Picture|Video|Location|Audio|Voice Notes|Contact|Appointmentl.Complete attaching the file and the screen will show "Switching to MMS Mode, May incur extra costs".And nowMMSis ready to send.
    Are you able to Send MMS now ? If not then pleasecheck those Knowledge Base Article :

    KB13667: Unable to send photos in MMS messages.

    KB15700: Unable to receive MMS messages on the BlackBerry smartphone.

    KB13584: The Option to compose MMS message is missing or not available on the BlackBerry smartphone.




    ___________________________________________________________________________Click " Like " if you want to Thank someone.If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • RELEVANCY SCORE 3.24

    DB:3.24:Bbm mx



    why can't I send bbm messages but can receive them someone help please!!!

    DB:3.24:Bbm mx


    Please don't double post your questions in the forum.

    Thanks! Your original thread has been answered.






    1. If any post helps you please click the below the post(s) that helped you.2. Please resolve your thread by marking the post "Solution?" which solved it for you!3. Install free BlackBerry Protect today for backups of contacts and data.4. Guide to Unlocking your BlackBerry Unlock Codes

    Join our BBM Channels (Beta)BlackBerry Support Forums Channel PIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.24

    DB:3.24:Bbm Won't Work!!! pa



    My blackberry messenger won't let me add new contacts, send messages, or show me invitations that have been sent!! I have reinstalled lots of times but won't work and its really annoying!! hope someone can help!

    DB:3.24:Bbm Won't Work!!! pa


    you have to pay for it (if u havent already) it costs £5 if you are on PAYG then you have to call your carrier (e.g vodafone, t-mobile) etc... you should be able to get a bolt on!

    HOPE THIS HELPS!! (:

  • RELEVANCY SCORE 3.24

    DB:3.24:Can't Set Up Personal Bbm Or Recieve Pictures! xc


    I've had my phone since october and I Can't receive picture messages OR set up personal bbm. When I go to setup wizard-email setup it says select an email setup option: I want to use a work user with blackberry eneterprise user! That's ALL it says. I've tried hosting a rout table about 50 times and it don't work and I've been to the orange shop and they don't know what's wrong so HELP!!!Blackberry 8520 curveOrangeEngland

    DB:3.24:Can't Set Up Personal Bbm Or Recieve Pictures! xc


    Do you have a BLACKBERRY data plan rather than a standard data plan from orange?

  • RELEVANCY SCORE 3.24

    DB:3.24:Bbm On Iphone 4 Won't Deliver Messages zd



    Hey all!

    So months ago I used BBM without any problem. I ended up deleting it for awhile but just recently redownloaded and tried to contact one of my contacts. They are still on my contact list and I can see their updates, but everything I try to send just gets the grey tick, never a D or R. I have upgraded my ios software, restarted, deleted and redownloaded BBM but nothing. Please help!

    Thank you

  • RELEVANCY SCORE 3.24

    DB:3.24:Can't Recieve Picture Messages dx



    hello, i have a Sony Ericsson mini Xperia x10 pro and can not send or recieve picture message, if anyone knows how to fix this will you please let my know?

    DB:3.24:Can't Recieve Picture Messages dx


    In any situation if you are having trouble using any of the instructions provided, simply contact Sony Ericsson via phone within your country they will be able to guide you in the right direction. I have supplied a contact list below,

    http://www.sonyericsson.com/cws/corporate/common/contact/phonelist





    - Official Sony Xperia Support Staff

    If you're new to our forums make sure that you have read our Discussion guidelines.If you want to get in touch with the local support team for your country please visit our contact page.

  • RELEVANCY SCORE 3.24

    DB:3.24:I'Ve Got A Bold 9900.Can't Receive Bbm Messages From Android Fones,But They Can Receive My Msgs, aj


    Can't receive bbm msgs from android fones,the can receive my msgs,but wen they send a msg to me a red X shows on their fone....called service provider they said could be some setting on my fone,any sugestions????

    DB:3.24:I'Ve Got A Bold 9900.Can't Receive Bbm Messages From Android Fones,But They Can Receive My Msgs, aj

    vivesh wrote:Can't receive bbm msgs from android fones,the can receive my msgs,but wen they send a msg to me a red X shows on their fone....called service provider they said could be some setting on my fone,any sugestions????
    Do you have a BIS plan with your carrier?




    _____________________________________________________________________________________________Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • RELEVANCY SCORE 3.24

    DB:3.24:Ts2755 I Can Recieve Messages, But Can't Reply Or Send New Messages? ff


    I can receive messages, but can't reply or send new messages. How can I reply or send new messages?

  • RELEVANCY SCORE 3.23

    DB:3.23:Bbm Wont Add Contacts Or Recieve Requests px



    ive just got a Blackberry Torch but i have downloaded bbm software of Blackberry App World but it has bbm but doesnt send requests to add person to other phones also doesnt recieve them either, ive look everywhere on the interent to see the problem?, but dosnt anyone have the same problem?

    Blackberry torch.

    DB:3.23:Bbm Wont Add Contacts Or Recieve Requests px


    Can you call the carrier and verify you have a blackberry data plan?




    ________________________________________________________________Please click the Thumbs Up icon if this comment has helped you!If your issue is resolved, please click the solution button on the resolution! Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!________________________________________________________________

  • RELEVANCY SCORE 3.23

    DB:3.23:Updateted To 10.1 And Now Cant Send Or Recieve Bbm Messages 1a



    I recently updated to the new update for the z10 it all works perfect except for the bbm, i cant send or recieve messages its just stuck with the red clock any ideas how i can fix this?

    DB:3.23:Updateted To 10.1 And Now Cant Send Or Recieve Bbm Messages 1a

    No luck with the steps provided? They didn't work as described? They worked but symptoms didn't change? Something else?And what did your service provider say? No luck with them either?You see...given the number of things provided, a reply of merely "no luck" is a but challenging to interpret...



    Occam's Razor nearly always applies when troubleshooting technology issues!If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.Join our BBM ChannelsBSCF General ChannelPIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.22

    DB:3.22:Bbm Doesn't Work z7



    halo,

    i use Blackberry 9790 since March, and i already updated my BBM to new version. But yesterday i found my BBM is not working. I can receive messages on BBM but i can't reply or send any messages to another Blackberry user. I tried to send message to my friend who use Blackberry for iPhone, and it delivered. But it doesn't work to another Blackberry user who use Blackberry. I already remove and reinsert my battery but it still doesnt work. i tried to downgrade it BBm version 7, it doesn't work too. Even with Wifi connection, i still can't send any messages on BBM. Please, can anyone help me? Thanks.

    DB:3.22:Bbm Doesn't Work z7


    Thank you for helping me, i already did it but my BBM is still doesn't work. Maybe you have another way? Thanks before.

  • RELEVANCY SCORE 3.22

    DB:3.22:Can't Recievie Or Send Multimedia Messages. c9


    I have unlimited messaging but i can't recieve picutres or send them. What can i do to fix this?
    I have a nokia 6085.

    Message Edited by acura28 on 06-07-2008 06:32:44 PM

    DB:3.22:Can't Recievie Or Send Multimedia Messages. c9


    acura28 wrote:
    I have unlimited messaging but i can't recieve picutres or send them. What can i do to fix this?
    I have a nokia 6085.

    Message Edited by acura28 on 06-07-2008 06:32:44 PM
    Try the steps below. If they do not work call customer care because then MMS is probably set up wrong on your account.

    If unable to send or receive a Picture Message (MMS), troubleshoot accordingly:
    AttempttoconnecttoMEdiaNetonthedevice.
    Device must have wirelessdataserviceThe MMSsettingsmust be configured properlyConnectivity to MEdia Net confirms the device has enough signal strength and GPRS availability to send and receive MMS. Verify MMS is being sent to an ATT subscriber.
    If MMS message is being sent to someone other then an ATT wireless services subscriber, verify that the carrier is supported.Send an MMS again.If further assistance is required, please contact Customer Care.

  • RELEVANCY SCORE 3.21

    DB:3.21:Issues With Bbm - Optus - Australia - North Qld dx



    Hey all,

    In the last 2 weeks I've noticed sending and recieving issues with my blackberry, at first it was very slow delivery, and often times messages sent out of order. Today it has completely stopped sending messages altogether.

    I've full battery reboot - Re-registered to the network via routing table and also resent the service books.

    The internet works and I can send and recieve messages. I have the BIS symbol next to the 3G icon.

    Ive not seen any other results in google for optus and bbm issues for today.

    Wondering if anyone is having similar issues or not - Also if I'm required to contact my Carrier regarding this or as a BBM service issue its taken up with RIM/Blackberry directly.

    Please advise.

    Regards,

    Adrian

    DB:3.21:Issues With Bbm - Optus - Australia - North Qld dx


    Hello Guys

    Welcome to the Community

    I understand how you feel because i'm also from Asia Pacific. RIM is well aware about the BBM and PIN issue that we are experiencing right now and is working on it to get the resolution we needed as soon as possible.

    Ron




    ...........................................................................................................................................................Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Blackberry Battery Saving Tips|Follow me on Twitter

  • RELEVANCY SCORE 3.21

    DB:3.21:I Can Not Recieve Or Send Blackberry Messenger Messages ... fc


    I can not recieve or send Blackberry Messenger messages they keep showing the face as busy but no one is talking. i also am having problems w/e-mailing. Please help i purchased a blackberry for the sole purpose of BBM people and it is not working. The clock is always on and i don't get the messages and no one receives mine.

    DB:3.21:I Can Not Recieve Or Send Blackberry Messenger Messages ... fc


    Ditto, the above question.

    And what are your problems with email?






    1. If any post helps you please click the below the post(s) that helped you.2. Please resolve your thread by marking the post "Solution?" which solved it for you!3. Install free BlackBerry Protect today for backups of contacts and data.4. Guide to Unlocking your BlackBerry Unlock Codes

    Join our BBM Channels (Beta)BlackBerry Support Forums Channel PIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.20

    DB:3.20:Authorisation Failure xf



    can anyone help me i have a blackberry bold 9700 put a t mobile sim card in it internet access and bbm works fine BUT can not send or recieve phone calls and texts it cames up AUTHORISATION FAILURE does anyone have a solution ??????????????

    the phone is not new if that helps

    DB:3.20:Authorisation Failure xf


    can anyone help me i have a blackberry bold 9700 put a t mobile sim card in it internet access and bbm works fine BUT can not send or recieve phone calls and texts it cames up AUTHORISATION FAILURE does anyone have a solution ??????????????

    the phone is not new if that helps

  • RELEVANCY SCORE 3.20

    DB:3.20:Can't Send Or Recieve Pictures And Unreliable Inte... 1j



    Hello,

    My Lumia 800 had been working fine until we went on holiday (to Devon, so not abroad) and it suddenly stopped letting me send or recieve picture messages, or search the internet. Now we are home I can search the internet, although this is often very slow (for example sometimes if I check Facebook, the last avilable posts to view will be those posted several hours ago) but still can't send or recieve picture messages. Help!

    DB:3.20:Can't Send Or Recieve Pictures And Unreliable Inte... 1j


    You could try to reset your device and check if there is an update for your phone and install it if possible. Please remember to backup your phone with Zune or Windows Phone connect for Mac first. To reset your phone, go to Settings About Reset your phone.

    Let us know if this helps,

    Puigchild




    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • RELEVANCY SCORE 3.20

    DB:3.20:I Can Recieve Bbms, But I Can't Send Them - To Most Contacts 89



    I have a Bold 9900 running 7.1 bundle 2061 (v7.1.0.714, platform 5.1.0.532) and BBM 7.0.1.23

    I can recieve BBMs no problem but I can only send BBMs to one contact - and even then they are slow or not all of them go.

    Emails/data/etc all fine - no problems.

    I have tried pulling the battery and also re-sending service books and re-registering on the Host Routing Table (but as I say, no problems with email etc, so I didn't expect this to work)

    UPDATE: I have also uninstalled BBM v7 and am now unable to reinstall!: I just get a blank blue screen and eventually a "cannot set up BBM. A temporary BBM server error has occured" message

    UPDATE#2: I tried downgrading to BBM v6 and that didn't help either....

    Please help!

    DB:3.20:I Can Recieve Bbms, But I Can't Send Them - To Most Contacts 89


    It does not sound like you have done exactly these steps, in this precise order...With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):1) Register HRT

    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app

    2) Resend Service Books (pre-BB10 devices only)

    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.

    3) Reboot

    Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

    Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.Good luck!




    Occam's Razor nearly always applies when troubleshooting technology issues!If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.Join our BBM ChannelsBSCF General ChannelPIN: C0001B7B4Display/Scan Bar CodeKnowledge Base UpdatesPIN: C0005A9AADisplay/Scan Bar Code

  • RELEVANCY SCORE 3.20

    DB:3.20:Unable To Recieve Message From One Contact 19



    hello,

    I am unable to recieve messages from one of my bbm contact.The messages are delivered and "D"appearsbut never read " R " . the contact trying to respond to me ,the messages never come through. Can you please resolve this issue

    DB:3.20:Unable To Recieve Message From One Contact 19


    its on bbm... tried to delete and added. . problem still exist..

  • RELEVANCY SCORE 3.19

    DB:3.19:Why Cant I Send Or Recieve Or Send Picture Messages 3d


    i cant send or recieve picture messages can any body help?

    DB:3.19:Why Cant I Send Or Recieve Or Send Picture Messages 3d

    Download and use Connection Setup from the HTC Apps section of the Windows Phone Store. When you run the app it will setup your phone for your carrier.

  • RELEVANCY SCORE 3.19

    DB:3.19:Bbm Was Working mc



    was chatting on bbm 2 hrs ago asked sum1 to delete me off contacts ...since then i can recieve messages but not reply ..

    wen reply all i get is the red x by sent message

    why ????

    DB:3.19:Bbm Was Working mc


    was chatting on bbm 2 hrs ago asked sum1 to delete me off contacts ...since then i can recieve messages but not reply ..

    wen reply all i get is the red x by sent message

    why ????

  • RELEVANCY SCORE 3.19

    DB:3.19:Blackberry Curve 9300 Won't Send Or Receive Bbm Messages c1



    Hi

    I have a blackberry 9300 and it won't send or receive any BBM messages for some of my contacts. When I send a message it shows the tick without a "D" or "R" over it and I can't receive messages from some of my contacts. They also can't see any updates I do like status update, display picture update, etc. My BIS is activate because I can go onto the internet and I can use Whatsapp, the problem is only with BBM. I have tried deleting and sending service books but it hasn't worked. I also deleting my contacts and re-invitign them again but that also doesn't work. My last resort was deleting BBM and downloading it again, it also didn't work.

    PLEASE HELP!!!!




    Be Afraid! Be Very Afraid!

    DB:3.19:Blackberry Curve 9300 Won't Send Or Receive Bbm Messages c1


    Hi

    I have a blackberry 9300 and it won't send or receive any BBM messages for some of my contacts. When I send a message it shows the tick without a "D" or "R" over it and I can't receive messages from some of my contacts. They also can't see any updates I do like status update, display picture update, etc. My BIS is activate because I can go onto the internet and I can use Whatsapp, the problem is only with BBM. I have tried deleting and sending service books but it hasn't worked. I also deleting my contacts and re-invitign them again but that also doesn't work. My last resort was deleting BBM and downloading it again, it also didn't work.

    PLEASE HELP!!!!




    Be Afraid! Be Very Afraid!

  • RELEVANCY SCORE 3.19

    DB:3.19:Won't Recieve Or Send Messages 9j


    When I open up Outlook express, it shows receiving message but it doesn't download any messages. It gets stuck it does not show any errors. The download placebar does not show any incoming mails from server. When this happens I can't even change identities or send any emails out. Because recieving messages is still trying to download emails. How can I recieve and send emails on Outlook express?

    DB:3.19:Won't Recieve Or Send Messages 9j

    Also check the amount of mail server storage used. (Open WEBMAIL, and look at the upper RH corner of the INBOX).

    FLYERS FAN



    ___________________________________________________________________Good judgement comes from experience, most of which came from bad judgement.

  • RELEVANCY SCORE 3.19

    DB:3.19:Can't Send Or Recieve Mms a9



    I unlocked the phone for ATT and the phone's working fine, but the only problem is the picture messages.

    Is there any way to fix that?

    I checked the MMS help options, but they did nothing for the phone..

    DB:3.19:Can't Send Or Recieve Mms a9


    I unlocked the phone for ATT and the phone's working fine, but the only problem is the picture messages.

    Is there any way to fix that?

    I checked the MMS help options, but they did nothing for the phone..

  • RELEVANCY SCORE 3.18

    DB:3.18:I Cant Send Or Recieve Picture Messages 98



    How do I recieve and send picture messages

    DB:3.18:I Cant Send Or Recieve Picture Messages 98


    Your phone is like a mini computer where it can go on the internet and look things up. For this you need to have some APN settings. These APN settings also allow you to send MMS messages (These are chargeable on EE)Click here to find the APN Settings and how to insert them into your phonePlease note that there is no guide for APN Settings on an iPhone as you are unable to change these settings on the EE network.




    BrendonIf you think I helped please take time to press the button belowEE Contact Details...150 from EE Mobile01707 315000 from any other phone0800 079 8586 Home Broadband EE TV

  • RELEVANCY SCORE 3.17

    DB:3.17:Can Not Send Or Receive Messages On Bbm After Upgrading To Bbm 5.0.1.41 zf



    A couple of days ago I upgraded my bbm to the newer version but after the upgrade it will not send or receive messages. I was able to send and messages before the newer version. I try to send the message but only the check mark will appear. It has been been two days and still not delivering.

    I am running the current 6.0 OS

    Any help to correct this will greatly appeciated, Thanks.

    DB:3.17:Can Not Send Or Receive Messages On Bbm After Upgrading To Bbm 5.0.1.41 zf


    Awesome! glad to hear it




    -------------------------------------------------------------------------------------1). Please thank those who help you by clicking the beside the 'Reply' button.2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!3). Remember to have fun! We are all in this together!4). Follow me on

  • RELEVANCY SCORE 3.17

    DB:3.17:Bbm Not Sending Messages. md



    Hi, i've had my blackberry for 5 months now and bbm has always worked fine up until the other day, it randomly stopped sending messages, it will send one every now and then but usually just shows the clock icon for hours, I tried deleting bbm from the core applications and re-installing it but i'm still having the exact same problem but now i can't see anyones display pictures. I can still recieve messages fine though, anyone know what i can do to fix it?

    Thanks, Alice

    DB:3.17:Bbm Not Sending Messages. md


    So far i've triedregistering my host routing tables, deleting and re-installing bbm and leaving the battery out overnight. File free: 114077927 bytes.

  • RELEVANCY SCORE 3.16

    DB:3.16:Bbm: Suddenly Can't Message One Contact 9x



    I live in the U.S. and have been using BBM on my work Blackberry to communicate with a friend in Argentina for 9 months. All of a sudden, at the beginning of January, I was no longer able to send him messages or receive messages from him. A "check mark" appears next to the outgoing BBM message, but it never is delivered. And I have not received messages he has sent. I tried sending him a PIN message, but that didn't work either.

    I have tried a hard re-start of my Blackberry and made sure that I have the most recent BBM software. Nothing works. I can send and receive BBM messages and PIN messages with my co-workers, but not with him.

    Any suggestions for what could be causing this? Thanks.

    ALC

    DB:3.16:Bbm: Suddenly Can't Message One Contact 9x

    did you sort the peoblem out coz i have the exact same problem

  • RELEVANCY SCORE 3.16

    DB:3.16:Why Cant I Send Or Recieve Picture Messeages On My Iphone 4 With T-Mobile? m9


    I recently purchased an IPhone 4 with tmobile service and I cannot send or recieve picture messages. I connect to the Internet fine and recieve text messages. What can I do to resolve this situation???

    DB:3.16:Why Cant I Send Or Recieve Picture Messeages On My Iphone 4 With T-Mobile? m9

    I recently purchased an IPhone 4 with tmobile service and I cannot send or recieve picture messages. I connect to the Internet fine and recieve text messages. What can I do to resolve this situation???

  • RELEVANCY SCORE 3.15

    DB:3.15:My Bbm Wont Work On My Blackberry 9320 1d



    It has always worked but now I can only revive messages and broadcasts. I can't send messages or broadcasts and can't change my display picture, personal message or name. Please help

    DB:3.15:My Bbm Wont Work On My Blackberry 9320 1d


    Hi

    Try Installing the latest version of BBM Channels from BlackBerry Beta Zone,https://blackberry.com/beta.

    Let me know if this help.




    Let me know if this help.

  • RELEVANCY SCORE 3.15

    DB:3.15:Bbm Does Not Work On My Curve 9320 d3



    hi ive had my blackberry for 2 days now and the bbm does not work, i can open it change display picture, personal message and display name but carnt send or recieve requests, invites never come through and if i send one it just says pending , please help

    DB:3.15:Bbm Does Not Work On My Curve 9320 d3

    Miracle21 wrote:i have a blackberry curve 9320 and i cant get bbm7 it says not compatable. i tried to delete it but it doesn't have de option to delete bbm on this phon
    Hi Miracle21

    Welcome to BlackBerry Support Forums

    Can you tell us where are you located i;e your country .




    ___________________________________________________________________________Click " Like " if you want to Thank someone.If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • RELEVANCY SCORE 3.15

    DB:3.15:Cant Send/Recieve Picture Messages? 17



    I cannot send or recieve pictures on my pantech jest. Help?

    DB:3.15:Cant Send/Recieve Picture Messages? 17


    Try powering the device off, removing the battery for about 1 minute, then powering the device back on. Then dial *228 send and option 1 on the device. If you are getting an error message when you trysending amessage each time you would want to check your account features.

  • RELEVANCY SCORE 3.15

    DB:3.15:Can't Send Messages On Bbm m3


    Av not being able to send message on bbm for some days now nd av rebooted it done all the necessary things called my service provider but could still aving d problem please help I need ur help urgently

    DB:3.15:Can't Send Messages On Bbm m3


    Let me look into a couple of things for you, I'll let you know as soon as I have next steps.




    Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!

  • RELEVANCY SCORE 3.15

    DB:3.15:Can Recieve Emails, Can't Send Emails z1



    This is wierd. Just started. all inbound functions are great.

    Cannot send an email... Can SMS.....Cannot BBM either way In or out.

    ATT was not much help...went by store...they could not fix...

    Any ideas...

    DB:3.15:Can Recieve Emails, Can't Send Emails z1

    hello,sometimes, when the blackberry behaves in a super strange way, you just have to to a hard reboot.With the Blackberry up :remove the batterywait 1minput the battery backwait 5-6min for the blackberry to wake up



    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • RELEVANCY SCORE 3.15

    DB:3.15:Cant Send Or Recieve Picture Messages c8



    my phone cannot send or recieve picture messages and i need help to send them

    DB:3.15:Cant Send Or Recieve Picture Messages c8


    I have been having the same problem. I take care of my grandbabies and could not send picture messages to their parents. My daughter says that you have to turn off wi-fi and turn on mobile data. I did this and it worked, but wi-fi is on automatically at home and so have to do this every time to send picture messages.

  • RELEVANCY SCORE 3.15

    DB:3.15:Can't Recieve Messages In Ios 8 17


    Recently upgraded my iPhone 5c to iOS 8I can no longer recieve skype messages or send skype calls although I can send messages perfectly finei have tried restarting and reinstalling several times with no luckJust wondering if there was a fix for this - I need it back ASAPThanks guys

    DB:3.15:Can't Recieve Messages In Ios 8 17

    Recently upgraded my iPhone 5c to iOS 8I can no longer recieve skype messages or send skype calls although I can send messages perfectly finei have tried restarting and reinstalling several times with no luckJust wondering if there was a fix for this - I need it back ASAPThanks guys

  • RELEVANCY SCORE 3.15

    DB:3.15:Bbm Will Receive But Not Send Messages 1m



    I can recieve messages from another BBM contact

    and it says is delievered

    when I read that message is does not show the contact that I have recieved it..

    and

    I can not send out a BBM message to any of my contacts..

    HELP

    DB:3.15:Bbm Will Receive But Not Send Messages 1m


    Same here. I use a Bold 9900, and my wife has just updated her Z10 for 10.3.1.

    I can send her messages, buther messages don´t arrive on my phone.

    Any problem between legacyOS and 10.3.1?

  • RELEVANCY SCORE 3.15

    DB:3.15:New Bbm Isn't Working mx



    I recenty upgraded my bbm on my 9900 to the latest one. ever since then i havent been able to send or receive any bbm messages I need help please

    DB:3.15:New Bbm Isn't Working mx

    reinstall bbm6:http://supportforums.blackberry.com/t5/Downloaded-applications-for/HOWTO-install-BBm-6-2-if-you-have...



    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • RELEVANCY SCORE 3.14

    DB:3.14:Proxy Firewall kf


    Hi bbm is not working through a proxy on my android device it say it is connected but does not send or recieve messages. Which servers should i unlock so the bbm would bypass the proxy or what can be done for bbm to work. the phone is on the whitelist of the proxy so nothing is blocked. Thanks

    DB:3.14:Proxy Firewall kf


    well,

    I am using this VPN provider for a couple of months. The service is working as advertised, unblocks Facebook, YouTube, HULU etc.

    They have good speed, surfing web sites is working just fine, and now am using it on my BB and galaxy

    https://www.waselpro.com/en/faq/10/

  • RELEVANCY SCORE 3.14

    DB:3.14:Bb Torch Stopped Recieving And Sending Both Emails And Bbm ds



    I can't send or recieve since mid this afternoon.

    Everthing else seems to be working: Text messages work as does the internet browser

    I can access the appp world too

    Is the mail server down? or is this just my phone?

    DB:3.14:Bb Torch Stopped Recieving And Sending Both Emails And Bbm ds

    boxster wrote:
    Thanks. Turned out to be a provider issue

    Hi boxster

    You are welcome , It is true we can't do much if issues are within our Network . But I am glad that your issue has been resolved .




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