• RELEVANCY SCORE 5.27

    DB:5.27:Have Pogo, After Installing Essential Security Format Changed d9




    i have just installed microsoft essentials security. when i go into pogo the format has changed. its like pogo club has disappeared

    DB:5.27:Have Pogo, After Installing Essential Security Format Changed d9

    Hi Nancybebeau,

    1. Which operating system is installed on the computer?
    2. Which web browser are you using to play the pogo games?

    I would suggest you to try the steps from the following link:

    Troubleshoot problems playing online games using Internet Explorer
    http://support.microsoft.com/kb/2528246

    How do I resolve problems running Pogo games?
    http://www.java.com/en/download/help/pogo.xml

  • RELEVANCY SCORE 2.98

    DB:2.98:Cant Update Microsoft Essential Security After Installed It xp




    after installing microsoft essential security on my laptop i can't updated, but i have intenet access

    DB:2.98:Cant Update Microsoft Essential Security After Installed It xp

    Hi Romelotoke,

    Thank you for posting your query in Microsoft Community Forums.

    From the issue description, I understand that you are unable to update Microsoft Security Essentials (MSE) on Windows 7 computer.

    I understand it must be frustrating, but rest assured, we are here to help you and guide you in the right direction.

    I would really appreciate if you can help me with the following information.

    1. Do you receive any error message/code when you try to update MSE?
    2. Is this issue specific to MSE update? Are you able to install Windows updates successfully?

    The most common causes for update issues are problems with Internet connectivity. If you're online, then the issue might be caused by conflicts with your settings in Windows Internet Explorer.

    Let's start with some possible troubleshooting ideas and check if it helps.

    Method 1
    Verify that you have removed all other real-time antimalware products that were ever installed on your PC, including free/trial products that were installed when the PC was purchased (Norton, McAfee, TM, AVG, OneCare, Malware
    bytes (paid), etc).

    Note: If you use more than one antivirus or antispyware program at the same time, your PC may experience decreased performance, become unstable, or restart unexpectedly. Before you install Microsoft Security
    Essentials, or if you want to resolve issues with Microsoft Security Essentials, including updating issues, you must first completely remove any Internet security programs from your PC.

    Method 2
    Refer to the help link and check.
    Troubleshooting update issues for Microsoft Security Essentials
    http://windows.microsoft.com/en-IN/windows/troubleshooting-update-issues

    You can also install the updates manually from the link below.
    How to manually download the latest definition updates for Microsoft Security Essentials
    http://support.microsoft.com/kb/971606?wa=wsignin1.0

    Hope it helps.
    Keep us posted if you face any issues related to Windows in future. We will be glad to help you.

  • RELEVANCY SCORE 2.97

    DB:2.97:Microsoft Security Essential Xp With Error Code0x80070643 jf




    I have use before on this computer. To put in Defender. I uninstalled MicroSoft Security Essential XP. For Defender installation it says MicroSoft Security Essential XP is still installed. Now I can't uninstall MicroSoft Security Essential XP by Windows
    XP at all. Here is the statement after trying to install MicroSoft Security Essential XP with Error Code:0x80070643
    Thank You

    DB:2.97:Microsoft Security Essential Xp With Error Code0x80070643 jf


    I have use before on this computer. To put in Defender. I uninstalled MicroSoft Security Essential XP. For Defender installation it says MicroSoft Security Essential XP is still installed. Now I can't uninstall MicroSoft Security Essential XP by Windows
    XP at all. Here is the statement after trying to install MicroSoft Security Essential XP with Error Code:0x80070643
    Thank You

    hi ,

    http://support.microsoft.com/search/default.aspx?query=0x80070643

    have a nice day

    http://www.microsoft.com/security + http://www.microsoft-hohm.com/default.aspx + http://www.getpivot.com/ + http://photosynth.net/ + http://seadragon.com/ + http://blogs.technet.com/mmpc + http://windowsteamblog.com/blogs/genuinewindows/default.aspx + http://technet.microsoft.com/en-us/sysinternals/default.aspx
    + https://www.microsoft.com/security/portal/Shared/Resources.aspx#rss + http://www.microsoft.com/security_essentials/ + http://onecare.live.com/site/en-us/center/whatsnew.htm + Plagued by the Privacy Center? Learn how to remove it http://blogs.msdn.com/securitytipstalk/
    + http://blogs.technet.com/ecostrat/ + http://memory.dataram.com/products-and-services/software/ramdisk + 50 Windows Tips http://windowsvj.com/wpblog/2009/12/windowsvj-xclusive-release-windows-7-tips-tricks-ebook/ + http://windowsteamblog.com/

  • RELEVANCY SCORE 2.93

    DB:2.93:Will Installing Java In A Macbook Pro Compromise My Security? 7x


    Will installing java to play the pogo games on my macbook pro compromise my security?

    DB:2.93:Will Installing Java In A Macbook Pro Compromise My Security? 7x

    Cori27t wrote:Will installing java to play the pogo games on my macbook pro compromise my security?Not currently, but Java does have a long list of un-patched vulnerabilities that malware developers could find a way to exploit at any time, so you should carefully manage the sites that you activate it for. Keep an eye on this page to learn of any new threat.

  • RELEVANCY SCORE 2.85

    DB:2.85:Windows Defender Turned Off. x7


    Windows Help suggested the problem might be a conflict after the Windows Essential install. After installing Windows Security Essentials Windows Defender didturn off. Which security feature is better in your opinion for Windows Vista 64 Home Premium version
    6? Should I uninstall Essentials or just leave it alone? Also, I recently installed OpenOffice 3.3, any help would be appreciated.

    DB:2.85:Windows Defender Turned Off. x7

    Not trying to install anything. How can I turn on WD? two weeks ago it was on, now not. Suspect a software vendor has changedc it to useir product. Berle
    Several security products will disable Defender to prevent a conflict. If you are using another security product that provides antispyware protection, that could be the cause. If not, post your details to the Windows Security topic for your version of Windows.
    This forum area is for MSE discussion.
    -steve

  • RELEVANCY SCORE 2.80

    DB:2.80:Microsoft Security Essential Is Off. I Tried Many Times To Turn It On But It Wont j8


    i have been alert about my microsoft security is turn off..i click on turn it on. but that does not changed anything. my microsoft security essential still off. after that all my desktop gadget cannot load. my other installed software such as Vegas Pro
    10.0 also cannot load.

    DB:2.80:Microsoft Security Essential Is Off. I Tried Many Times To Turn It On But It Wont j8

    You may have a virus/infection. Boot your computer in safe mode and see if you can run Security Essentials then.

  • RELEVANCY SCORE 2.75

    DB:2.75:Problem With Pogo Games Please Help. m7



    I just got my Thrive a few days ago and learning how to use it. I am not able to play Pogo games. The games load up to the point where I would press Start game but the game wont start and sometimes it says I dont have java or flashpayer but I do have flash. I hav tried 4 browsers and none will work in Pogo. Usually when I click Start game the game freezes up and I have to try again. Can anyone tell me what could be wrong? I had a cheap Ereader/tablet that was runnining Android 2.3 and it played Pogo games with no problems so Im kind of upset after spending a bundle on this Toshiba and cant play Pogo games. What could be wrong?

    thank you ain advance.. Nick

    DB:2.75:Problem With Pogo Games Please Help. m7


    Did you get any info on this? I have the same problems when I try to play Words With Friends on Facebook. It will go to the site, and when I trip to put in the letters, it freezes, and then I get the message "Not responding... Force close/Wait/Report"

    If I click off the app and go back on I get the same response and it takes forever to put in the word when it finally does work. It is totally frustrating and I never had this problem before. Any suggestions?

  • RELEVANCY SCORE 2.74

    DB:2.74:How Do I Remove Windows Essential Completely pd


    I have problems with live messenger and live mail and when I remove all live essential in control panel and after rebooting andre-installing

    I get the same account with the same problems, how do I really get rid of live essential and start from fresh.

    DB:2.74:How Do I Remove Windows Essential Completely pd

    Hi Rohit,

    Sorry if I was not clear.
    I have problems with my windows live mail , first I get messages on the lower right side that I

    have over 400 unread messages , when I click on it it takes me to my e-mail with only 2 or 3

    unread messages, but the worst it freezes on receiving e-mail , most of the time it will

    be fine if I reboot but only for one time and then freezes again on receiving mail.

    So I decided to completely remove live mail and re-download it , but when I do re-install

    live mail I automatically get the same mail account with the same problem , a friend told me

    I have to cancel my full ( messenger+mail ) microsoftlive mail account to start anew.

    Claude

  • RELEVANCY SCORE 2.74

    DB:2.74:Pogo Website Not Working After Installing Internet Explorer 8. s7


    I installed IE8 and now my favorite game site... Pogo.com shuts down every time I try to play it. Can this be repaired? If NOT , how do I retrieve the version of IE I had running previously?

    DB:2.74:Pogo Website Not Working After Installing Internet Explorer 8. s7

    Hey buffbumper,

    Which operating system is installed on the computer?

    Here is an article from Pogo support that you can follow for problems accessing Pogo games.

    http://help.pogo.com/cgi-bin/eapogo.cfg/php/enduser/std_adp.php?p_faqid=10368p_sid=gDYGXd3k

    Please follow the suggestions and verify if you can successfully access Pogo games.

    You can find many other answers to common problems with Pogo from this link:http://help.pogo.com/cgi-bin/eapogo.cfg/php/enduser/home.php?p_sid=gDYGXd3k

    In addition have a look at these threads that has discussions about similar problem. See if you find theinformation helpful.

    ie8 and pogo.com
    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/0ec6734d-0893-4e14-bf88-a3c885d9adb1

    IE 8 and pogo game problem
    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/37cb6aa8-3b60-44b3-9c3b-981111229d5c

    Regards,

    Shinmila H - Microsoft Support

    Visit our
    Microsoft Answers Feedback Forum and let us know what you think.

  • RELEVANCY SCORE 2.72

    DB:2.72:System Crash After Essential Security Scan zd


    Today I did a deep virus scan with Microsoft essential Security and when prompted to restart computer, it crashed and will not start up.

    System restore gave me the 0x8000FFFF error message.
    I have tried the 2 options given and they do nothing. (1)System Repair, (2)System Restore

    DB:2.72:System Crash After Essential Security Scan zd

    Hi,

    Perform the following methods and check if it helps.
    Method 1:
    I would suggest you to boot in safe mode
    To boot into safe mode refer to the link provided below:
    a)Restart the computer.
    b)Start tapping the F8 key.
    c)You will get advanced boot option window.
    d)Select the option “Safe mode”.
    Refer to the link provided below for more information on safe mode:
    http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

    Method 2:
    Step 1:Check for the issue in a clean boot state. To do so, follow these steps.
    a. Click Start, type “msconfig.exe” (without quotes) in the Start Search box, and then press Enter to start the
    System Configuration Utility.
    b.On the General tab, click Selective Startup, and then click to clear the
    Load startup items check box.
    c.On the Services tab, click to select the Hide all Microsoft services check box, and then click
    Disable all. Click OK, and then click Restart.

    Step 2:If the issue does not occur then, follow this article to find out the cause if the issue.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    Note:Make sure you put the computer back to Normal Startup once you are done.
    If the issue doesn’t persists when the Computer is in clean boot or while in the Safe Mode, then the issue is confirmed to be caused by a certain non-Microsoft applications.

    Method 3: Try doing a SFC (System file checker) Scan. The scan will look for badsystem files and will attempt to repair them, if possible.
    a) Click the Start Button.
    b) Type: cmd.exe in the search results.
    c) Right-click the cmd.exe file and select 'Run as Administrator'.
    d) In the CMD window, type: sfc /scannow and hit the Enter key.
    e) Reboot and see if that resolves the issue.

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
    http://support.microsoft.com/kb/929833

    Get back to us with the more information about the issue so that we can assist you better.

  • RELEVANCY SCORE 2.71

    DB:2.71:Cannot Get Pogo Games To Run sa


    I am running XP SP3 and MSE, now I can't run Pogo games that require Java (get an error stating cannot load images) They suggest I check settings for both firewall (Windows) and security settings for antivirus (MSE). Not sure what to change to let me run
    these games.

    I was able to play these games before I made the mistake of installing Register Booster and Speed up my PC from Uniblue and messed up my system. After uninstalling both of these, I can't get the games to run.

    DB:2.71:Cannot Get Pogo Games To Run sa

    This is probably not an MSE issue and probably not a Windows Firewall issue.
    And you have probably figured out your problem but it will be difficult for you to fix the changes made by Register Booster and "Speed Up My PC."

    Have you temporarily disabled MSE to see if the program will then work?Open MSE, settings tab, select real-time protection, and uncheck "turn on real-time protection". Be sure you turn MSE on again.

    Have you disabled the Windows FW to see if the program will then work?

    Have you considereda System Restore back to the day BEFORE you installed theseRegistry alteringproducts.

  • RELEVANCY SCORE 2.70

    DB:2.70:Java Applets In Pogo Games Not Loading Right j9


    have tried changing display settings, installing latest java updates, restoring computer to a later date when it was working, even upgraded to IE9. Window opens right but game rooms come in smaller and seperated.

    DB:2.70:Java Applets In Pogo Games Not Loading Right j9

    unistall java and reinstall it back
    ========================================================================
    plz vote if it helps and mark as answered

  • RELEVANCY SCORE 2.66

    DB:2.66:Internet Exployer Has Blocked All My Pogo Games , How Do I Get It Unblocked 1d


    i have a pogo games account. now when i try to get on my games. I get this pop up to help protect your security your webbrowser blocked this site from downloading to your computer. i do not want pogo blocked

    DB:2.66:Internet Exployer Has Blocked All My Pogo Games , How Do I Get It Unblocked 1d

    It's only when I try to play Pogo.com. It will let me into pogo's website but won't let me play the games. Everytime I try to play I get the message :"Internet Explore can't display this page". This only started after the most recent update to windows and
    I can't seem to change it. Please help me, thankyou

  • RELEVANCY SCORE 2.65

    DB:2.65:Update Of Security Essential Cannot Be Downloaded Time After Time Error 0x8004ff07. When Trying To Un Install Wizzard Does Not Come Up Either Error 0x8007064 Have Sp2 Xp Ie8 sj


    udate of security essential do not complete cannot be loaded past two days. Reload of software essential turn up error 0X800706b or 0X8007064.
    error 0X8004FF07

    DB:2.65:Update Of Security Essential Cannot Be Downloaded Time After Time Error 0x8004ff07. When Trying To Un Install Wizzard Does Not Come Up Either Error 0x8007064 Have Sp2 Xp Ie8 sj

    See this post to resolve the 0x8004ff07 error -
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/29c086a6-eeb0-482a-9634-114def489ceb
    Jim

    Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  • RELEVANCY SCORE 2.64

    DB:2.64:I M Unable To Run Microsoft Security Essential. 3p


    i m unable to run microsoft security essential. its window appear after double click and then disappear

    DB:2.64:I M Unable To Run Microsoft Security Essential. 3p

    Hi seal0003,
    You probably have conflicting security software.
    See
    http://answers.microsoft.com/en-us/protect/forum/protect_start/cant-turn-on-microsoft-security-essentails/4cafc18d-4def-4e73-b994-ce8fd5a42294

  • RELEVANCY SCORE 2.63

    DB:2.63:Pogo Player Fearful Of Java Secy. Update aa


    I have iMac 10.7.5 Lion, 2.5GHz,intelcorei5 4GBRAM. I play POGO games online all the time, which is JAVA. I've read the recent Java Security Update which seems to this will uninstall JAVA from my iMac and in order to play POGO games or use any JAVA related stuff I would have to download from Oracle.Before touching this, I've waited to see what issues might come along that will make me crazy if I do this security update.There seems to be great confusion. Since I am a paid member of POGO, if I cannot play their games because I uninstalled JAVA and then the Oracle download creates problems in opening games , crashing, or whatever, I wonder if I should wait until someone actually knows what they are doing? Apple people have enough difficulty trying to play online games as it is. I'd like someone who is a player and has been through this with POGO after doing the Java Secy. Update to give the the real score. Thanks.

    DB:2.63:Pogo Player Fearful Of Java Secy. Update aa

    I have iMac 10.7.5 Lion, 2.5GHz,intelcorei5 4GBRAM. I play POGO games online all the time, which is JAVA. I've read the recent Java Security Update which seems to this will uninstall JAVA from my iMac and in order to play POGO games or use any JAVA related stuff I would have to download from Oracle.Before touching this, I've waited to see what issues might come along that will make me crazy if I do this security update.There seems to be great confusion. Since I am a paid member of POGO, if I cannot play their games because I uninstalled JAVA and then the Oracle download creates problems in opening games , crashing, or whatever, I wonder if I should wait until someone actually knows what they are doing? Apple people have enough difficulty trying to play online games as it is. I'd like someone who is a player and has been through this with POGO after doing the Java Secy. Update to give the the real score. Thanks.

  • RELEVANCY SCORE 2.63

    DB:2.63:Microsoft Security Essential Icon 1z


    im running XPPROSP3 and after installing MORRO i've noticed that the icon is not showing on my system tray i'vetried to remove -hide using regeditandcustomized mytoolbar to show it as active but none of themworked. i havent tried reinstalling it yet
    though.

  • RELEVANCY SCORE 2.62

    DB:2.62:Install Microsoft Security Essential On A Infected Computer px


    My computer already have a virus there any way that I can istall Microsoft Security Essentials. Can I inset the CD after I reintall the computer and I will be able to run the exc file.

    DB:2.62:Install Microsoft Security Essential On A Infected Computer px

    Hi,

    Knowing your Windows version would help us help you.

    This troubleshooter is for Windows 7 - Vista is very similar - for XP use RUN instead of

    Start - Search.
    If you need to check for malware here are my recommendations - these will allow you to do
    a thorough check and removal without ending up with a load of spyware programs running
    resident which can cause as many issues as the malware and maybe harder to detect as

    the cause.

    No one program can be relied upon to detect and remove all malware. Added that often easy
    to detect malware is often accompanied by a much harder to detect and remove payload. So
    its better to be overly thorough now than to pay the high price later. Check with these to an
    extreme overkill point and then run the cleanup only when you are very sure the system is clean.

    These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run
    them in regular Windows when you can.

    TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN
    it will show any infections in the report after running - if it will not run change the name from
    tdsskiller.exe to tdsskiller.com. Whether it finds anything or not does not mean you should not
    check with the other methods below.
    http://support.kaspersky.com/viruses/solutions?qid=208280684

    Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

    Malwarebytes - free
    http://www.malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - Free
    http://www.superantispyware.com/portablescanner.html?tag=SAS_HOMEPAGE

    Run the Microsoft Malicious Removal Tool

    Start - type in Search box - MRT find at top of list - Right Click on it - RUN AS ADMIN.

    You should be getting this tool and its updates via Windows Updates - if needed you can
    download it here.

    Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
    (Then run MRT as above.)

    Microsoft Malicious Removal Tool - 32 bit
    http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356displaylang=en

    Microsoft Malicious Removal Tool - 64 bit
    http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74displaylang=en

    also install Prevx to be sure it is all gone.

    Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

    Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other
    security programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back
    here or use Google to see how to remove.
    http://www.prevx.com/ -- information
    http://info.prevx.com/downloadcsi.asp -- download

    PCmag - Prevx - Editor's Choice
    http://www.pcmag.com/article2/0,2817,2346862,00.asp

    Try the trial version of Hitman Pro :

    Hitman Pro is a second opinion scanner, designed to rescue your computer from malware
    (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security
    measures you have taken (such as anti virus software, firewalls, etc.).
    http://www.surfright.nl/en/hitmanpro

    --------------------------------------------------------

    If needed here are some online free scanners to help

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://onecare.live.com/site/en-us/default.htm

    Microsoft Safety Scanner
    http://www.microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.kaspersky.com/virusscanner

    Other Free online scans
    http://www.google.com/search?hl=ensource=hpq=antivirus+free+online+scanaq=foq=aqi=g1

    --------------------------------------------------------

    After removing any malware :
    Also do these to cleanup general corruption and repair/replace damaged/missing
    system files.

    Start - type this in Search Box - COMMAND find at top and RIGHT CLICK - RUN AS ADMIN

    Enter this at the prompt - sfc /scannow
    How to Repair Windows 7 System Files with System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.microsoft.com/kb/928228

    Also run CheckDisk so we can rule out corruption as much as possible.

    How to Run Disk Check in Windows 7
    http://www.sevenforums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/

    ======================================

    If needed AFTER you are sure the machine is clean of all malware. (DO NOT USE IF

    MALWARE IS STILL PRESENT.)

    How to Do a Repair Install to Fix Windows 7
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    =======================================

    For extreme cases :

    Norton Power Eraser - Eliminates deeply embedded and difficult to remove crimeware

    that traditional virus scanning doesn't always detect. Because the Norton Power Eraser

    uses aggressive methods to detect these threats, there is a risk that it can select some

    legitimate programs for removal. You should use this tool very carefully, and only after

    you have exhausted other options.
    http://us.norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections.

    See http://www.microsoft.com/protect/support/default.mspxfor details. For international information,

    see your
    local subsidiary Support site.
    Hope this helps.

  • RELEVANCY SCORE 2.61

    DB:2.61:Microsoft Security Essential Problems After Uninstalling It zd


    "Sessionen "Microsoft Security Client OOBE" stoppade på grund av följande fel: 0xC000000D"

    DB:2.61:Microsoft Security Essential Problems After Uninstalling It zd

    Hi,

    Thank you for posting your question on Microsoft Community.

  • RELEVANCY SCORE 2.61

    DB:2.61:After Downloading Free Pogo Game Search Result Redirects To Pogo. ck


    Original Title: Unstall Pogo from "casual games".
    I downloaded a free POGO game from the internet (dumb). Anyway, now when I do an internet search, text flashes in my "search" box. All I can catch of it is this: start.casualgames...searchresultsredirect...POGO.

    How can I make this all stop?
    Thanks in advance.

    DB:2.61:After Downloading Free Pogo Game Search Result Redirects To Pogo. ck

    Hi josie_695,

    Glad to know that the issue has been resolved.

    If you have any further issue on your computer, please post your question we will be happy to help you.

  • RELEVANCY SCORE 2.61

    DB:2.61:Microsoft Security Essential Beta zz


    I have Installed this program to test run it and here is what I have found so far and it is not a positive analysis.
    when I installed it, It showed no internet connection unable to update, not true my internet connection was active and functionning.
    Once I updated it after rebooting I ran a quick scan, it took 34 minutes. Now I am running a full scan for the second time because it showed that MSE shut down, I can understand that because it is taking over 7 hours to run a scan on just a 120 gig harddrive
    (C) which has only 9GB used.
    Is there an answer for this yet, It is not my computer because prior to installing MSE I had ran a scan with WLOC before uninstalling it to install this virus program.

    DB:2.61:Microsoft Security Essential Beta zz

    Please submit a bug report on this issue. How to submit a bug report -
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/43e1d010-9900-49af-9feb-6fbdcb86703b

    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  • RELEVANCY SCORE 2.60

    DB:2.60:Microsoft Security Essential xm


    I already have McAfee installed, can I also install Microsoft Security Essential and if I do will this slow my computer?

    DB:2.60:Microsoft Security Essential xm

    No. Choose one or the other. If you choose MSE, you must remove McAfee and using their removal tool is recommended.
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)
    You should never have more than one security product installed on the PC providing active protection/scanning. This can cause performance issues, system instability, and can hinder the effectiveness of both products at providing protection.
    -steve

  • RELEVANCY SCORE 2.60

    DB:2.60:W32time Error Because Of Installing Security Essential p1


    Hi,I installed this software on domain controller (win server 2003) and i realized i cant see ISA and third server as well,i uninstalled it but after that all the ervers and clients are down. i think i have problem with w32time on dc
    its event id 17 source w32time

    DB:2.60:W32time Error Because Of Installing Security Essential p1

    Hi,I installed this software on domain controller (win server 2003) and i realized i cant see ISA and third server as well,i uninstalled it but after that all the ervers and clients are down. i think i have problem with w32time on dc
    its event id 17 source w32time

  • RELEVANCY SCORE 2.60

    DB:2.60:Error During Updating Microsoft Security Essential. Error Code 0x80240022 ak


    A problem occur during updating microsoft security essential displaying Error code 0x80240022. The problem remains the same even after restarting the system.

    DB:2.60:Error During Updating Microsoft Security Essential. Error Code 0x80240022 ak

    Always state your full Windows version (e.g., WinXP SP3; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or newsgroup. Please do so in your next reply.

    Is this a sudden, new problem? Are you getting the same error when attempting to run Windows Update manually?

    Did you just install MSE?

    What anti-virus application or security suite was installed before you installed MSE, was your subscription still current and did you uninstall it prior to installing MSE?
    Has a Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)?

    Microsoft Security Essential Forums
    http://social.answers.microsoft.com/Forums/en-US/category/mse

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

  • RELEVANCY SCORE 2.60

    DB:2.60:After Installing Microsoft Essential, Microsoft Security Still Reports Virus Protection Not Found 3s


    after installing Microsoft Essential, microsoft security still reports virus protection not found. Tried all the steps (ie deleting system32/wbem) but still same problem.

    DB:2.60:After Installing Microsoft Essential, Microsoft Security Still Reports Virus Protection Not Found 3s


    after installing Microsoft Essential, microsoft security still reports virus protection not found. Tried all the steps (ie deleting system32/wbem) but still same problem.

    What operating system and service pack?
    Prior Security Software?
    Any security software still installed?
    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)

    If that fails to resolve the problem, open an email support case:

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/

    -steve

  • RELEVANCY SCORE 2.59

    DB:2.59:Help Winstalling Windows Security Essential 37


    Can anyone help me to install Windows Security Essentials? I have a Toshiba computer w/Windows XP, Home Edition 2002, Service Pack 2. I have tried installing on several occassions, but I receive an error message after the final stage. I removedall other
    security software. I just don't know what the problem is. Please help? Thanks.
    Fred

    DB:2.59:Help Winstalling Windows Security Essential 37

    First, you should be at SP3.
    Then, follow the steps in this checklist/faq, especially the part about uninstalling AND CLEANUP of all existing real-time antimalware before you install MSE:
    Check list for installing Microsoft Security Essentials

    Doc

    Computers verified since 1972

  • RELEVANCY SCORE 2.59

    DB:2.59:Ht2471 After Installing Java 7 On My Imac Os X Lion I Cannot Play Certain Games In Pogo? sa


    After installing Java 7 on my iMac OS X Lion I cannot play certain games in pogo? Please, help me.

  • RELEVANCY SCORE 2.58

    DB:2.58:Download Of Livelink Files sp


    Since installing Microsoft Security Essentials on my computer, I have not been able to download livelink files. Do I need to change some Microsoft Security Essential settings?

    DB:2.58:Download Of Livelink Files sp

    Since you didn't reply, I searched. I assume you are referring to the collaboration software -http://pod.iso.org/isostd/livelink?func=ll.index
    MSE should have no impact on downloads at all. If MSE is impacting this, it is likely due to a conflict, hence my marking of yesterday's reply as the answer. if you are unable to resolve the issue, please open a support case as per above.
    -steve

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

  • RELEVANCY SCORE 2.58

    DB:2.58:Microsoft Security Essential Client Update Package Kb2544035 Update Failure 9p


    Error code 80070643 keeps coming up after I attempt to download update. Other updates have worked though, but this one repeatedly fails. Any ideas? Thanks!

    DB:2.58:Microsoft Security Essential Client Update Package Kb2544035 Update Failure 9p

    Error code 80070643 results from trying to do this download. Multiple tries. I've run some Microsoft Fix It solutions which didn't work. Last thing I can find is something about .NET Framework uninstalling/reinstalling and I don't want to go that
    route unless I have to... [source]

    Please answer all of the following diagnostic questions by number in your very next reply (no need to quote this post):
    1. Did Win7 come preinstalled on the computer when you bought it, did you do a clean install of Win7, or did you upgrade from Vista to Win7?

    2a. Is Windows 7 Service Pack 1 (already) installed? See...
    • Which version of the Windows operating system am I running?

    http://windows.microsoft.com/en-us/windows7/help/which-version-of-the-windows-operating-system-am-i-running

    2b. Is it a Win7 64-bit computer? See...
    • Is my PC running the 32-bit or 64-bit version of Windows?

    http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit
    3. When (approx. date) did you originally (first)install Microsoft Security Essentials (MSE)?
    4. What anti-virus application was installed before you installed MSE, was your subscription still current, and did you uninstall it before you installed MSE?
    5. Has a(nother) Norton application or a McAfee application EVER been installed on the computer?
    6. Did a Norton free-trial or a McAfee free-trial [pick one] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)
    7. Are ALL of the following updates listed in View installed updates (not Update History)?
    • KB2559049, KB2567680, KB2563894, KB2556532; KB2532531, KB2555917 KB2544521
    or Windows Internet Explorer 9 [=TELL ME WHICH ONE]
    8. Assuming .NET Framework 4 (Client Profile) is installed, is KB2539636 (and/or KB2487367 and/or KB2468871 and/or KB2533523) listed in
    View installed updates (not Update History)?

    =============================================
    OT @Mods:Could the OP be givenat least 24 hours to reply to his/her original post before areply is markedas Answer? TYVM

  • RELEVANCY SCORE 2.58

    DB:2.58:Pogo Games Does Not Recognize Latest Version Of Flash j7


    New computer arrived today. Installed latest version of Adobe Flash Player 10. Upon launching Pogo games, I am told that I do not have the latest versiion of Flash player, and then when I try to get it, I getthe "error access violation at 0x0046b0ab
    (tried to read from 0x00000000) program terminated. It is possible you do not have permission to install applications on this computer. Try installing manually from adobe.com." Uninstalled and then reinstalled flash to no avail. Also added Pogo to safe sites
    in internet explorer with no pop up blockers on.What gives?.Please help as I arrived home today to find my 70 year old mother in tears of frustation after many hours on the phone with Dell that insisted it was a software error with Pogo, and Pogo only offering
    that the drivers were out of date. I did not mention that the Flash player works swell on Youtube and MSN...

    Again thanks.

    DB:2.58:Pogo Games Does Not Recognize Latest Version Of Flash j7

    Hi,

    Just to let you know, this is vista forums. You should post your question on the XP forum.

  • RELEVANCY SCORE 2.57

    DB:2.57:What Is The Syntax To Make Security Essential Scan A File After It Has Been Downloaded. 31


    What is the syntax to make Security Essential scan a file after it has been downloaded?

    I often download shareware from sites and I want to configure my downloader to have security essential scan the file after its been downloaded.

    To be specific Im using Firefox with the "Download Status Bar" plugin.

    Within the plugin you have the option of telling it what security software you want to have scan downloaded files.

    currently in that settings box I have:

    C:\Program Files\Microsoft Security Essentials\msseces.exe

    Arguments %1

    This will launch Security essentials but it doesnt actually scan the file.

    DB:2.57:What Is The Syntax To Make Security Essential Scan A File After It Has Been Downloaded. 31

    To be even more clear about this, that add-in is a totally useless item when you install Firefox 3.6, since it already does this itself per the following excerpt from the link below.

    http://www.mozilla.com/en-US/firefox/features/#security

    Anti-Virus Software
    Firefox integrates elegantly with your Windows antivirus software. When you download a file, your computer’s antivirus program automatically checks it to protect you against viruses and other malware, which could otherwise attack your computer.

    Most security plugins were designed for earlier versions of Firefox which didn't have these features and are completely unneccessary today.

    Downloaders themselves are basicallypointless unless they are provided specificially by the web site where they are being used and even then are generally only useful for large files over a GB in size. Usually a downloader is simply another form of tracking
    tool monitoring everything you are using it to download, so it actually reduces your security rather than improves it. In fact, that's all most plugins and toolbars really do.

    Rob

  • RELEVANCY SCORE 2.57

    DB:2.57:After Installing Ie 9 Having Trouble Playing Pogo Ganes 91


    cannot get into scrabble game and sometime harts

    DB:2.57:After Installing Ie 9 Having Trouble Playing Pogo Ganes 91

    Hi waha1940,

    · Is the issue confined to Pogo website?
    · Do you get any error message?

    Follow these methods.

    Method 1: Follow the steps from the article.

    Cannot access some websites in Internet Explorer

    Method 2: Perform Internet Explorer Optimization.

    How to optimize Internet Explorer

    Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings.
    We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    For reference:

    Why are some webpages blank or incorrectly displayed in Internet Explorer?

    Why can't I view some websites?

  • RELEVANCY SCORE 2.57

    DB:2.57:Microsoft Security Essentials. Computer Status-Potentially Unprotected. mj


    I have been using Microsoft Security Essential for 3 Months ago. Yes its good and I like it so much but just this morning after I opened my computer I saw Body of Microsoft Security Essential is Orange and its Status Unprotected. Please help me about this.
    what happened to it? thanks for answer :)

    DB:2.57:Microsoft Security Essentials. Computer Status-Potentially Unprotected. mj

    Open MSE and tell us what it says. It could be that that this is an upgrade message, or your definitions are out of date (because the PC clock is incorrect), or a scan has not been performed recently (because the computer was off at the scheduled time).
    More information needed.
    In the mean time, perform these checks:

    Verify that you have removed/uninstalled all otherreal-time antimalware products that were ever installed on your PC, including free/trial products that were installed when the PC was purchased (Norton, Symantec,
    McAfee, TM, AVG, Avast, Avira, Malwarebytes (paid), etc).
    Then, use the cleanup tools here:List of anti-malware program cleanup/uninstall
    toolsIf yours is not listed, go to the manufacturer and get it.

    Verify that your PC clock is correctly set (date, time, time zone).If not, correct it.
    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).
    Verify that you are up-to-date with SERVICE PACKS and updates (including .NET and IE).Yes, it can take some time to do this.
    Verify that the Windows Firewall is on, and set to defaults.
    Verify that you are using version2.0.657.0 of MSE (as of 2010-12-16).

    Then, restart your PC.

    You may need to remove and reinstall MSE as well.If so, you can use the procedure(s) here to uninstall MSE:Uninstalling
    MSE.
    Then, use IE or Firefox, and go towww.microsoft.com/security_essentials and click DOWNLOAD.
    Do not navigate and download via TOOLBARS.

    If the problem persists, submit a support case to Microsoft:https://support.microsoftsecurityessentials.com/?scrx=1
    Doc

    Computers verified since 1972

  • RELEVANCY SCORE 2.56

    DB:2.56:Ms Security Essential Updates Failedafter Blocking Access To All Websites 13


    We have blocked all websites for user by implementing a firewall policy so resulting in failed essential update after this. Please advise which websites should be allowed to get successful update of MS security essential and MS Windows as well.

    DB:2.56:Ms Security Essential Updates Failedafter Blocking Access To All Websites 13

    If everything fails, try resetting to default rules
    http://technet.microsoft.com/en-us/library/ff428142(v=ws.10).aspx

  • RELEVANCY SCORE 2.55

    DB:2.55:Updation Download Problem j7


    i am using windows XP as an OS with 512 MB RAM, which is installed on C drive with total space of 15 GB.
    Before installing MS security essential free space on C drive was about 7 GB out of 15 GB.
    After installing MS Secrity essential, and during its updation downloads has filled the space of hard disk C drive to its maximum level, also now showing the message Low Disc Space on C: drive, due to which it is difficult to install new programs
    on this drive.
    how i get free space without uninstalling any program on C; drive, even i have used disc cleanup and disc defragmentor , but no use, pls help me.
    regards

    DB:2.55:Updation Download Problem j7

    Try to login to this website:
    http://onecare.live.com/site/en-us/default.htm
    And run full system scan or chose Clean upand it will help you to free a bit. I don't think that MSE update cause full space of your disk , it won't take so much space.
    One wa is to move some of your personal folder in another driver.

  • RELEVANCY SCORE 2.55

    DB:2.55:Security Essential Not Opening On Windows 7 64 Bit p7


    after completing 1 yearlicense version of mc afee, installed windows security essential .After installing itit is not opening and no error is given by it.

    DB:2.55:Security Essential Not Opening On Windows 7 64 Bit p7

    Hi vijay,

    Let's start over and make sure everything is done correctly.

    Start with the following compliments of Dr. Strangelove:

    Verify that you have removed all other real-time antimalware products that were ever installed on your PC, including free/trial products that were installed when the PC was purchased (Norton, McAfee, TM, AVG, OneCare, Malwarebytes (paid), etc).
    Then, use the cleanup tools here: List of anti-malware program cleanup/uninstall tools.
    You MUST use the cleanup/removal tools to get rid of these programs properly as the normal uninstall process leaves remnants behind that cause problems with any other AV product you install later including MSE. Especially be sure you uninstalled McAfee and
    used the McAfee Removal Tool as well:
    http://service.mcafee.com/FAQDocument.aspx?id=TS100507.

    NOTE: If you have installed Adobe FLASH, and you already had the Google toolbar, you were presented with the option to install “McAfee Security Scanner”, which is selected by default. If you were caught by this, and unknowingly/accidentally
    installed McAfee, uninstall it and use the McAfee cleanup tool in the list above. Other programs "package" deals like this as well with this or other products and if you've recently done a clean install (a restore to factory conditions) you may have also re-installed
    trial software that you long since forgot was there.

    Verify that your PC clock is correctly set. If not, correct it. If it is wrong, you may also want to either synchronize with a different internet time server or replace your CMOS battery (which keeps the clock running when you turn off the
    PC and like any battery can eventually run down).

    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).

    Verify that you are up-to-date with SERVICE PACKS and updates (including .NET and IE). Yes, it can take some time to do this.

    Then, restart your PC.

    If that doesn't work, try the following:

    Try a clean boot (Vista and W7)
    http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit causing the problem. Follow the procedures in the article. Once found, delete, remove, deactivate, or uninstall it. Once done be sure to
    reset your system back to normal status as explained in the procedures. If the problem occurs in clean mode then just restore the system to normal status and reboot - this solution is not going to work. If using XP, see
    http://support.microsoft.com/kb/310353 and
    http://support.microsoft.com/kb/316434.

    If that doesn't work, uninstall and re-install MSE. To uninstall MSE, proceed as follows:

    http://answers.microsoft.com/en-us/protect/forum/protect_start/uninstalling-mse/a63b8c4b-58ed-437e-8086-fa08d80725a4.

    To re-install, check out this article and follow ALL the procedures:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4 - but also check out the next paragraph before you begin the download.

    If you do or ever did have any other AV program installed on your computer (even if you didn't use it), you need to make sure they are all uninstalled and fully removed before you install. To fully remove them, check out this listing of removal toolshttp://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91
    or the listing in that article at the bottom under troubleshooting steps (why this link isn't at the top near things to do first where it discusses removing all the prior and current AV programs is beyond me) or, if not on the lists, go to the website of the
    AV software and get and use the removal tool for that product. You cannot just uninstall these programs – you MUST also use the removal tool – even if the uninstall was years ago but you didn’t use a removal tool at the time.

    To install, go to
    http://www.microsoft.com/en-us/security_essentials/default.aspx and click on languages and locales at the bottom of the Download button and then choose your language and the appropriate version for your operating system. When you download, save it to the
    desktop (rather than running it). When finished, right click on the installation icon and click run as Administrator (even if you’re logged in as an administrator) as I’ve found this sometimes helps.

    Then you need to configure your settings, set a scheduled scan, enable real-time protection, update MSE, and then run a quick scan (or a full scan if you have time).

    I also recommend the following setup for MSE (though the decision is yours - I've just found this helpful and the most effective and best way to set it up and is how I have mine configured):

    Make sure that ALL threat levels are sent to Quarantine where you can then decide whether or not to allow them or leave them there, or remove them. It is the safest solution for having the most options for dealing with the situation. Quarantine is as safe
    as removed, but in some cases you may want to remove them to be more certain - and with this one I would remove it (when the time comes). To do this, open MSE, click on the Settings Tab, and for each of the threat levels, set the action to be Quarantine and
    save.

    Go to the History tab and click on allowed and unless you specifically placed something in allowed, remove everything else from the allowed category. Only put things there that you ABSOLUTELY know are not problems (are "false positives") and triple-check
    before you do it as doing this could allow a real threat to bypass security and infect you and it won't be detected or rather won't be reported or acted upon by MSE.

    Go to the Settings Tab and click on Real-time protection and check all the boxes and save.

    Go to the Settings Tab and click on SpyNet and click on Advanced and save. This is not at all dangerous to you and no information sent will be used by Microsoft to identify you even if some minor identification information is sent in terms of defining the
    infection, but it can sometimes help with new threats by initiating an immediate update to deal with the problem if it is in the SpyNet database (and it helps Microsoft update definitions to provide you and everyone else better protection).

    Go to the Settings Tab and click on Advanced and check the box for save Quarantine items and change it from one month to three months so you have more time to decide if you want to restore something.

    *************************************************************

    If that doesn't help, then there's a good chance you may be infected by malware. Please proceed as follows:

    First, try the following programs if you haven't as they may help. I recommend you download, install, update, and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/
    and then run a full ESET online scan:
    http://www.eset.com/us/online-scanner. This may or may not remove the infections, but will probably not repair any damage caused by them. Even if they or your current AV software seem to work or indicate you aren't infected or the problem goes away, you
    shouldn't completely trust them and need to continue with the recommendations that follow (so it's up to you if you want to try them first or just skip over all of this and get the expert help you really need as described below).

    Properly and completely removing such infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I'd suggest the following anyway, so we may as well start there (you can ignore
    the above removal methods if you want as this is really the way to go, but it won't hurt to try them).

    Please follow these recommendations compliments of Stephen Boots - MVP:

    Start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and then select the
    support option for phone, chat or email (options will vary by Region)

    If you are in North America, you can call 866-727-2338 for free help from Microsoft for virus and spyware infections.

    In other regions not served by the link above, go here:http://Support.microsoft.com/securityand go to the “assisted support” or contact us menu.

    If that doesn't work or they can't help, try one of the following malware-removal forums compliments of PA Bear - MVP:

    I can recommend the expert assistance offered in these forums:http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,http://www.spywarewarrior.com/viewforum.php?f=5,http://www.dslreports.com/forum/cleanup,http://www.bluetack.co.uk/forums/index.php,
    and http://aumha.net/viewforum.php?f=30

    ********************************************************************

    If you were infected by malware, after the system is cleaned you need to once again uninstall and re-install MSE as it is not good to install it on an infected machine which may cause problems or affect the performance of MSE in the future.

    Hopefully, one of these solutions (or a step in one of these answers) will resolve the problem. If not, then open a support case describing the problem starting at:https://support.microsoftsecurityessentials.com/.

    I hope this helps.

    Good luck!

  • RELEVANCY SCORE 2.54

    DB:2.54:Why Cant I Play Pogo Games Or Runescape fs


    I can't play pogo games or Runescape, they just stopped working after pogo started making some changes.
    I have all the adobe flash players and java players, all currant updates as well and still can't play.
    I also did a system restore back to when everything played, but I still can't play pogo games.

    DB:2.54:Why Cant I Play Pogo Games Or Runescape fs

    Hi,
    Since both Pogo and Runescape require Java, it would seem to me that troubleshooting your Java Runtime Enviornment would be the next step to resolving your issue.

    Pogo Games help:
    http://www.java.com/en/download/help/pogo.xml
    http://help.pogo.com/
    http://help.pogo.com/app/answers/detail/a_id/820

    After you've uninstalled all versions of Java on your machine per the instructions at the links above, download and install the latest JRE setup package from Oracle and install it on your machine:

    Download and install the latest Sun Java JRE version 6 Update 24:
    http://www.oracle.com/technetwork/java/javase/downloads/index.html

    Good luck,

    Donald Anadell

  • RELEVANCY SCORE 2.54

    DB:2.54:Cant Access Pogo Games After Upgrading To Windows 8 xs


    I have just upgraded to Windows 8 and although I can call up Pogo.com, I cannot access any of the games even though I have Java

    DB:2.54:Cant Access Pogo Games After Upgrading To Windows 8 xs

    Hi Pattiesbear,

    Thank you for asking this question,

    From your issue description I understand that you are not able to access pogo game in your computer.

    In order to assist you better I request you to provide us with the following informations.
    1.Can u access other online gamingwebsites?
    2.What is the error message you are getting when you are trying to acces this website?

    Method 1
    You may follow the links mentioned below and check whether the issue persists.The steps also apply to IE 10.
    http://support.microsoft.com/kb/2528246

  • RELEVANCY SCORE 2.54

    DB:2.54:Mail App Has Disappeared After Getting 8.1 xp


    After installing windows 8.1, many of the apps on my start screen appear to have been removed. Most of them are not essential, however the mail app IS essential, and i would like it back!!

    DB:2.54:Mail App Has Disappeared After Getting 8.1 xp

    Hi Alan,

    If you have different user account, please login to it and check the functionality. If you don't have different user account, let's create a new user account and check if the issue persists there.

    Refer to the suggestions from this link:
    http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-8

    Hope this helps.

  • RELEVANCY SCORE 2.54

    DB:2.54:Is Mse Enough-Do I Still Need To Buy An Antivirus After Installing Windows Security Essential 7c


    do i still need to buy an antivirus after installing windows security essential for additional security?

    DB:2.54:Is Mse Enough-Do I Still Need To Buy An Antivirus After Installing Windows Security Essential 7c

    do i still need to buy an antivirus after installing windows security essential for additional security?

    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)
    Make sure that the Windows Firewall is enabled.
    Make sure that all important/critical updates, including service packs for the operating system and programs are installed from Microsoft Update (Windows Update).
    Make sure Internet Explorer is at version 8 or 9 and updated with all patches.
    In Internet Explorer, use the SmartScreen Filter.
    Make sure that IE Internet Security settings are at least set to medium-high (default).
    Enable the pop-up blocker in IE.
    On Vista and Windows 7 make sure that User Account Control (UAC) ON
    and not running with elevated privileges.
    Make sure that Windows Automatic Updates are set to at least notify, but the preferred setting is to download and install automatically. If you update manually, be sure to update as soon as possible after being notified of available updates.
    Make sure that installed applications, especially Adobe Acrobat, Adobe Flash, and Java are at their latest versions. Many vendors are regularly updating and patching for security holes.
    Never click through links from unknown sources and use caution even if they are from a "trusted" source.
    Never open unsolicited email attachments.
    Practice safe web browsing.

    -steve

  • RELEVANCY SCORE 2.53

    DB:2.53:Some Custom Registry Setting Is Not Persisting After Running Sysprep In Window 7 fj


    I have installed Microsoft Security Essential on Window 7 and sysprep to create master Image.
    Issue: After Applying the Window 7 Image, Again system is asking to install Microsoft Security Essential Software again.
    I solved the issue by modifying registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Security ClientOOBE=dword:00000000. from 1 in master Image. source -MSEOOBE
    When I install Image directly , OOBE registry value is persisting and no issue.
    But in my deployment scenario, I will install Win 7 and Login to Audit Mode. In audit Mode OOBE registry value is 0 as expected. But after runningSysprep /generalize /shutdown /oobe in audit mode problem occurs.

    When i boot to normal window again OOBE registry value changes to 1. Which introduce issue of installing Microsft Security Essential Software again which i don't want user to install.

    Please help me to persist particular registry even after running sysprep or anyother smart ways to update the same registry values.

    DB:2.53:Some Custom Registry Setting Is Not Persisting After Running Sysprep In Window 7 fj

    That is the designed behaviour of MSSE when included into an image. See here for how to install it during or after the OOBE phase:
    http://social.technet.microsoft.com/Forums/en-US/26156ca9-71e3-4621-836d-a076cb3a56fb/silent-instalation-microsoft-security-essentials?forum=mdt

  • RELEVANCY SCORE 2.53

    DB:2.53:Lose Web Page For Pogo Sweettooth After First Stage Of Game sj


    pogo,com web page wont stay

    DB:2.53:Lose Web Page For Pogo Sweettooth After First Stage Of Game sj

    Hi,

    Let us work together to resolve this issue.

    I request you to answer these questions, so that we can diagnose the issue correctly:

    1. Do you receive any error messages or code?
    2. Is the issue confined to POGO games?
    3. Did you make any changes to the computer prior to this issue?

    From the issue description, it seems that the webpage isn’t compatible with Internet Explorer 10. Try to open the page in compatibility view and check if the issue is resolved.

    Fix site display problems with Compatibility View

    Please get back to us with the status of the issue.

  • RELEVANCY SCORE 2.53

    DB:2.53:Microsoft Security Essential Not Installing, Not Genuine kp


    I have Windows 7 32 bits. As shown.
    http://puu.sh/hIJ7
    However every time I try to install mse I have not valid genuine copy so how do I make it work so I can install it property?

  • RELEVANCY SCORE 2.53

    DB:2.53:Cannot Upgrade Essential fm


    after installing the microsoft security essential i can not upgrade . i get error code ox8024402c every time .

    DB:2.53:Cannot Upgrade Essential fm

    Hi Tooraj,
    This forum is for System Center Essentials(SCE) related issues. For questions about
    Microsoft Security Essentials(MSE), please use the following Microsoft public forums, which would be the best resource for your question.

    Microsoft Security Essentials Forums
    http://social.answers.microsoft.com/Forums/en-US/category/mse
    Hope it helps,Yog Li - MSFT

  • RELEVANCY SCORE 2.53

    DB:2.53:Security Essential Error Codeox8004ff07 p3


    my windows vista ultmate was waring well as itis genuine withsecurity essential ,then suddenly after several updates I got a message that my windows is not genuine and security essential stopped-why that happened?

    DB:2.53:Security Essential Error Codeox8004ff07 p3

    This is very useful helpfulinformation - thank you so much for sharing it with us

  • RELEVANCY SCORE 2.53

    DB:2.53:Windows Vista Service Pack 1 (Sp1) zp


    Hi since installing this program, I have been unable to play games at Pogo, can you please tell me why?

    DB:2.53:Windows Vista Service Pack 1 (Sp1) zp

    Please visit Pogo Customer Supportfor troubleshooting suggestions. Thank you!Carey Frisch

  • RELEVANCY SCORE 2.53

    DB:2.53:Not Installing Giving Error Code0x80070643 9k


    MICROSOFT SECURITY ESSENTIAL IS NOT INSTALLING ERROR CODE GIVING 0X80070643 PLZ HELP IF ANY BODY CAN

    DB:2.53:Not Installing Giving Error Code0x80070643 9k

    First, do not be afraid to release the CAPS LOCK.
    For information regarding Error 0x80070643 when installing Microsoft Security Essentials, refer tothis
    thread.
    Then, verify that you have removed all otherreal-time antimalware products that were ever installed on your PC, including free/trial product that were installed when the PC was purchased (Norton, McAfee,
    TM, AVG, OneCare, Malwarebytes (paid), etc). Then, use the cleanup tools here:

    List of anti-malware program cleanup/uninstall tools

    Doc

  • RELEVANCY SCORE 2.52

    DB:2.52:Can Ms Security Essential And Macfee Virus Software Both Installed On The Same Computer At The Same Time c8


    Can MS Security Essential and Macfee Virus Software both installed on the same computer at the same time?

    Do I have have remove Mcafee after installing MS Security Essential?

  • RELEVANCY SCORE 2.52

    DB:2.52:Error 0x80041ff01 Of Microsoft Security Essential 7s


    While installing Microsoft security essenatial in Windows XP, error Ox8004FF01 is displayed. What is this error?

    DB:2.52:Error 0x80041ff01 Of Microsoft Security Essential 7s

    hi,
    Do you previously have an antivirus program or you do have a previous version of MSE
    Try first removing all remance of the previous antivirus program after that try to install the program again
    If you're still having problem you may try to upgrade your windows installer

    http://www.microsoft.com/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4displaylang=en

  • RELEVANCY SCORE 2.51

    DB:2.51:Whats Wrong With My Passport Essential 3.0 7c



    im a bit frustrated about my WD my passport essential 3.0 ext. HD. a month or so, it was just working fine with my windows 7. then one time when i needed some files from it, when i plugged...it says installing the drive( which is very weird since i have been using it frequently and i know that it was already installed)...i noticed that it took more than 5mins and its not yet finish installing..so i looked at its status...and it failed searching and installing the driver...and i always get stuck at that. every time i replug my HD, still getting the same stuff over and over again. but 1 time when i opened WD smart ware, it did recognize my passport but it requires password to unlock which i dont remember putting password in the first place. its getting frustating more. ive tried updating smartware....firmware...but still no luck.... i decided to format my my passport just so i can use it again...so i ran WDquickformatter.exe located in the installation folder....but after i waited for few minutes, it says formatting failed...tried it a couple times more, and still it failed. i dont know what to do anymore..please someone help me..

    DB:2.51:Whats Wrong With My Passport Essential 3.0 7c


    ok, il get new usb cable tom. but still hoping to find solution now...

    thanks btw

  • RELEVANCY SCORE 2.51

    DB:2.51:I Have A New Computer Running Windows 7 Home Premium. When I Connect To The Internet To Play On The Pogo Website, It Will Disconnect After A Few Minutes.__ zj


    I have updated both Java and Adobe Flash as well as switching to Mozilla for browser to no avail. Any ideas besides un-installing Windows 7and going back to Windows XP?

    DB:2.51:I Have A New Computer Running Windows 7 Home Premium. When I Connect To The Internet To Play On The Pogo Website, It Will Disconnect After A Few Minutes.__ zj

    Hi
    I doubt that Win 7 discriminate against Pogo. I do not play on Pogo (too old for it) but I have no problem browsing and staying alive on Pogo using Win 7.
    Log to Pogo's support and see what they have to say about Win7.
    http://help.pogo.com/cgi-bin/eapogo.cfg/php/enduser/home.php

    Jack-MVP Windows Networking. WWW.EZLAN.NET

  • RELEVANCY SCORE 2.50

    DB:2.50:After Running Software Update I Can't Play Pogo 3z


    After running software update and installing OS X 10.7.4 I can't play Pogo Hearts.

    DB:2.50:After Running Software Update I Can't Play Pogo 3z

    After running software update and installing OS X 10.7.4 I can't play Pogo Hearts.

  • RELEVANCY SCORE 2.50

    DB:2.50:My Microft Security Essientials Scan Says I Have Not Scanned Just After A Scan Has Been Performed jj


    security essential keeps telling me i have not scanned in awhile when i have just scanned and it says my computer may be at risk

    DB:2.50:My Microft Security Essientials Scan Says I Have Not Scanned Just After A Scan Has Been Performed jj

    security essential keeps telling me i have not scanned in awhile when i have just scanned and it says my computer may be at risk

    Are you using CCleaner? Piriform has programmed it for some reason to remove part of the MSE History files and it's deleting the files MSE checks to determine the last time a scan was conducted.

    Open CCleanerApplications Tab, Under Windows uncheck MS Antimalware...that should prevent CCleaner from deleting the MS Antimalware scanning historyfiles. The actions of CCleanershould not have any effect on the antimalware protection provided
    by MSE.
    You may also need to uncheck MS Management Console.
    To re-establish a scan history, you mayneed to run a "Quick Scan" and possibly re-boot the computer.

    Do you use Advanced System Care? We have reports of ASC “deleting” administrative files from MSE in the same manner that CCleaner is deleting them. Again, these are administrative files and the removal of same by ASC is an inconvenience
    to the users of MSE but removal of the files does not affect the antimalware protection of MSE.
    If so, open ASC, in the upper right corner, click More, Settings
    Scroll to Quick Care, Privacy Sweep, go to Windows, be sure MS Antimalware and MS Management Console (if visible) are unchecked.
    Scroll to Deep Care, Privacy Sweep, go to Windows, be sure MS Antimalware and MS Management Console (if visible) are unchecked.
    Click on Auto Clean under Automatic Service - uncheck the MS AntiMalware under windows - then click the button to Apply and OK.
    Or contact ASC Support at:
    http://www.iobit.com/

    If you are not using CCleaner or Advanced System Care, or the above steps do not address the issue, see this thread for other alternatives to resolve this problem including contacting MSE Support if necessary:

    http://answers.microsoft.com/en-us/protect/forum/protect_start/why-after-a-couple-of-days-after-a-scan-does-my/0dc5b433-28ec-4180-a8ee-26a6cd10c3ab

  • RELEVANCY SCORE 2.50

    DB:2.50:Microsoft Security Essential Installation Error.__Error Code0x80070002 0x80070001 j8


    i was installing the program on my xp 2. after checking for validity and starting installation, it gave the error code 0x80070002.
    i stopped and tried again but this time gave me 0x80070001.
    what do i do?

    DB:2.50:Microsoft Security Essential Installation Error.__Error Code0x80070002 0x80070001 j8

    Follow the instructions in this thread, especially the part about removing all existing realtime antimalware products and restarting your pc, before installing MSE:
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/bf757e6a-e320-4a67-92bc-767e6acb26c4
    Also, make sure you are up-to-date with the latest service pack (for you, xp sp3) and updates.
    Then install MSE from
    www.microsoft.com/security_essentials
    Doc

  • RELEVANCY SCORE 2.50

    DB:2.50:Security Essential Update Not Work x7


    Microsoft Security Esential error 0x80244009
    This error is appered after i repared the windows XP

    DB:2.50:Security Essential Update Not Work x7


    Uninstall the current MSE build (see below if you can't remove it via Control Panel) and reinstall from theofficial MSE download page.
    If that fails to work, please open a support case.

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/

    The following information was provided by forum user, Aiscer, to assist in removing MSE if using Control Panel/Programs does not work properly:

    1. Download theMSE installer for your Operating Systemfrom the Home Page:http://microsoft.com/security_essentials
    2. Save the file to your Desktop. This will ensure that you can find it easily after the download is done.
    3. Now press the Windows Key and R all at the same time. This will open the RUN dialog box.
    4. Make sure that you delete any entries inside RUN. Now drag the MSE installer into the RUN dialog box.
    5.Depending on your Operating System, after dragging the file into RUN it shouldappear as anyof the three below:
    "C:\Documents and Settings\[YOUR USERNAME]\Desktop\mssefullinstall-x86fre-en-us-xp.exe"
    C:\Users\[YOUR USERNAME]\Desktop\mssefullinstall-x86fre-en-us-vista-win7
    C:\Users\[YOUR USERNAME]\Desktop\mssefullinstall-amd64fre-en-us-vista-win7.exe
    6. Now put a space in between the whole line and put /Uas seen below:
    "C:\Documents and Settings\[YOUR USERNAME]\Desktop\mssefullinstall-x86fre-en-us-xp.exe" /U
    C:\Users\[YOUR USERNAME]\Desktop\mssefullinstall-x86fre-en-us-vista-win7 /U
    C:\Users\[YOUR USERNAME]\Desktop\mssefullinstall-amd64fre-en-us-vista-win7.exe /U
    7. Hit OK.

    -steve

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

  • RELEVANCY SCORE 2.50

    DB:2.50:I Play Pogo Games Since Installing Windows 7 In New Dell The Game Screen Shows Up In Left Corner Of Screen Very Small md


    i have contacted pogo and also dell technical and both have been unable to solve

    DB:2.50:I Play Pogo Games Since Installing Windows 7 In New Dell The Game Screen Shows Up In Left Corner Of Screen Very Small md

    Hi kirbythehappycat,

    I will need some more information to assist you better.
    a)Are you trying to play the Pogo game online?
    b)Which browser are you using to play the game?

    First, I would suggest you to download and install the latest version of Flash Player and Java by visiting the following links mentioned below and check if you come across the same problem.

    http://get.adobe.com/flashplayer/

    http://windows.microsoft.com/en-US/windows7/Install-Java-in-Internet-Explorer

    If this doesn’t help, then I would suggest you to optimize Internet Explorer and check if you come across the same problem.

    For more information on Internet Explorer optimization, you may visit the link mentioned below:

    How to optimize Internet Explorer
    http://support.microsoft.com/default.aspx/kb/936213

    If the issue still persists, I would suggest you to get in touch with Pogo community for the best support.
    http://games-forum.pogo.com/categories/list.page?jforum_token=42

    Hope this information is helpful.

    Regards,
    Sujan – Microsoft Support
    Visit our Microsoft Answers Feedback Forum and let us know what you think.

  • RELEVANCY SCORE 2.50

    DB:2.50:Thanks Chuckbing - You're The Greatest 73


    Finally after 12 people or so - you have solved my pogo problem :)

    DB:2.50:Thanks Chuckbing - You're The Greatest 73

    thanks - but I found a problem - it loads the room but I can't get into the game. Also maybe because I didn't install it in windows explorer - (actually don't know where that is) but it downloaded. thanks again

  • RELEVANCY SCORE 2.50

    DB:2.50:Error Fatal Error Had Occured With Java After Playing Pogo Games. a7


    original title: pogo, java issues
    I am having pogo issues again.... Same problem as about a week ago, which I thought I had fixed. Was and now again having trouble with slow sticky cards on some games. I cleaned java cache, uninstalled and reinstalled java, and all went great
    for several days. Btw, someone said something about compatiabilty mode, do I run it or not on pogo. After I play pogo, I will get a notice on desktop, that fatal error had occured with java. I have winows xp, and upgraded to IE8 several years ago. Never have
    had a problem with pogo in the past 5 years, until recently.

    DB:2.50:Error Fatal Error Had Occured With Java After Playing Pogo Games. a7

    Hi,
    Method 1: Follow the steps provided in the following article and check if that helps.
    ‘Troubleshoot problems playing online games using Internet Explorer’
    http://support.microsoft.com/kb/2528246
    Method 2: You may also refer to the following link and check if the issue persists.
    ‘How do I resolve problems running Pogo games? ‘
    http://www.java.com/en/download/help/pogo.xml

  • RELEVANCY SCORE 2.50

    DB:2.50:2 Wd My Book Essential 3.0 Not Recognized In Windows After Bootcamp m3



    Hello, i just bought a new imac, and after installing windows 7 with boot camp i have a problem with 2 WD My Book Essential 3.0 external hard drives that are not being recognize when i boot in windows. In order to make them work i have to unplug and plug them again. Then, they will work fine, but its kind of annoying to do that.

    The external hard drives format is ntfs and i´ve already updated the firmware to the last available.

    Any way i can fix this problem.

    Tx a lot in advance.

    DB:2.50:2 Wd My Book Essential 3.0 Not Recognized In Windows After Bootcamp m3


    I really dont know, i´ve been serching 3 days for a solution and no way to find it. If i load the osx and use vmware the 2 drives work fine, the problem comes when i boot in windows. Then they are not reconigzed, and i have to unplug then, and plug them again in order to make them work, with all the risks that that means. Im starting to get a little bit fustrated.

    I´ve also asked in the apple forum, but it looks like no one knows the answer:

    There are a lot of people with the problem but it looks like there is not a solution

    https://discussions.apple.com/thread/2737794?start​=0tstart=0

  • RELEVANCY SCORE 2.49

    DB:2.49:Wd Smartware Does Not Detect Files To Backup. jc



    Greetings everyone,

    I am new here. I just bought a My Passport Essential SE 1TB and have installed the WD Smartware software on my Dell 6400 running on Windows XP SP3. After installing the WD Smartware, I tried to backup my files but I was unable to as no files shows up on the left column either in Drive C or D. There are many files on my Dell but not one file can be seen on the left column. I have Windows Frameworks 3.5 installed already.

    I tried it on other computers and all work well.

    It just does not work on my Dell. I have tried uninstalling and reinstalling WD Smartware, no help there. I have tried closing my Windows firewall and Microsoft Security Essential, no help there.

    Appreaciate all the help.

    Tony.

    DB:2.49:Wd Smartware Does Not Detect Files To Backup. jc

    enrique_pp wrote:
    Thanks for your reply.

    You are right. I am using an enterprisedomain user, and I have just confirm that SmartWare works with a local user

    I want to backup my files in c:\users\domain_user.

    Is there any solution?

    The next release of the software will fix this issue for you. I am guessing that the users My Documents is mapped somewhere else through DFS, seperate from his or her profile?




    -DayTrdrNeed some drama in your life? Trade VIX options __________________________________________Please be sure to click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.

  • RELEVANCY SCORE 2.49

    DB:2.49:Installed Security Update Now My Pogo Scrabble Won't Load 9j


    Installed security update now my pogo scrabble won't load ...... help please !!!!!

    DB:2.49:Installed Security Update Now My Pogo Scrabble Won't Load 9j

    Hi Vic,Do you have any external devices connected to the iMac? Often a defective device such as a printer or keyboard will keep waking a computer from sleep. Try disconnecting everything and see if it will sleep. If that works, reconnect items one at a time to figure out which is preventing sleep.You do not mention how big you mean by "quite large" but cookies are small items that allow web sites to keep track of you and your preferences. You can delete them if you wish but the affected web sites may require you to set some things up again. In general I would not mess with the cookies.I help out here because I once asked a question that was giving me a real headache and got a great answer from other helpful people. I am also certain I will need their help again someday. So I am paying back and paying it forward. Karma is good PS You sure don't sound senile to me. I'm glad you solved your Pogo issue and I hope I've helped with your other problems. If you need help with more stuff, keep asking, but I suggest starting a new topic for each different issue.

  • RELEVANCY SCORE 2.49

    DB:2.49:Unable To Play Pogo Games After Installing Critical Updates. jm


    Original title: updates

    after i installed my critical updates, i can't get in to play pogo games. it worked fine before that. i did system restor twice and that did nothing. i go to play a game and i can hear the music for it, but no screen comes up for me to play. Help!!

    DB:2.49:Unable To Play Pogo Games After Installing Critical Updates. jm

    Hi,

    Let us work together to resolve this issue.

    Please answer these questions so that we can diagnose the issue, correctly:

    1. Are you playing the games online, in Internet Explorer?
    2. Do you receive any error messages or code?
    3. Does the issue occur for other browsers?

    Here’s what you can try:

    Method 1: I request you to refer to the steps given in the following link and check if the issue gets resolved.

    Troubleshoot problems playing online games using Internet Explorer
    http://support.microsoft.com/kb/2528246

    Method 2: Check if you are able to play the games in Safe Mode with Networking and Clean Boot.

    Step 1: Follow these steps to boot the computer in Safe Mode with Networking:

    Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.

    Follow the link below to learn how to do so.
    http://windows.microsoft.com/is-is/windows7/start-your-computer-in-safe-mode

    Step 2: Perform Clean Boot and check if you are able to play the games.

    To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software
    conflicts. Here is the link for your reference to perform clean boot.
    http://support.microsoft.com/kb/929135

    Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the KB article to boot the computer in normal startup after fixing the issue.

    Please let us know the status of the issue.

  • RELEVANCY SCORE 2.48

    DB:2.48:My Passport Essential Cannot Be Unlocked After Installing Universal Shield 4.5 8m



    Hi,

    Afterinstalling Universal Shield4.5 (a security software, referring to http://www.everstrike.com/shield.htm), My Passport Essential cannot be unlocked.

    When I connect My Passport tothe computer and enter the current password, the external drive letter doesn't appear (just WD virtual CDcan be found).

    Please help me out with this problem. Thank you.

    DB:2.48:My Passport Essential Cannot Be Unlocked After Installing Universal Shield 4.5 8m


    Hi,

    Thank you for your reply.

    I've reported this problem to both WDC and the software developer.

    (WDC has no response; the software developer is trying to solve)

    After I unistall the software, My Passport can works as usual.

    However, if possible, I'd like to use bothon the same system.

  • RELEVANCY SCORE 2.48

    DB:2.48:Microsoft Security Essential k3


    The microsoft giving the security software for free, and simple installation process. so why for uninstall they did not put a simple process to remove from Add/ Remove programs, I checked the forum, they do not have the correct way to remove the software,
    the onl, those who want to remove, they should format the computer.
    Thanks

    DB:2.48:Microsoft Security Essential k3

    Yeah MSE should be in remove apps, you should be able to install it again and see if it shows there, then just uninstall it correctly that way. What would be your reason for removing MSE?

    "There are only 10 types of people in the world. Those that understand binary, and those that don't." [_1337_Pete_]

  • RELEVANCY SCORE 2.48

    DB:2.48:Now That I Downloaded Lion Games On The Pogo Set Site Won't Load. I Checked Everything I Could Think Of - Is There Something I Can Do About This? 7d


    Games on the pogo site wont open after I downloaded Lion. I don't have any problem with any other site I go to - just pogo and i've never had a problem before I downloaded lion, is there something I can do?

  • RELEVANCY SCORE 2.48

    DB:2.48:I Have Install Microsoft Security Essential In Windows Xp But It Is Given Error Code 0x80070643 Of Installing Time. So Please Help Me To Install It. 9j


    sir problem not solve

    DB:2.48:I Have Install Microsoft Security Essential In Windows Xp But It Is Given Error Code 0x80070643 Of Installing Time. So Please Help Me To Install It. 9j

    Please make sure that you are using Windows XP SP3 32Bit.
    For a list of help articles follow the links below:

    1.
    Check list for installing Microsoft Security Essentials
    2.
    Installation Error 0x80070643
    If all else fails contact MSE support:
    https://support.microsoftsecurityessentials.com/

    MVP [2010]| Consumer Security
    Visit me@Crimson Spectrum

  • RELEVANCY SCORE 2.48

    DB:2.48:Any Help On Installing A Pogo Game Download Scrabble Tour .I Have Windows 7 And Am Being Told It Is Incompatible 7k


    I need help

    DB:2.48:Any Help On Installing A Pogo Game Download Scrabble Tour .I Have Windows 7 And Am Being Told It Is Incompatible 7k

    Hi,

    Follow these steps and check if the issue persists.

    Step 1:

    Right click on the setup.exe file and run as administrator and check what happens.

    Step 2:

    I'd suggest you run the game in
    Windows compatibility mode and check if it helps.

    If the steps do little help, contact the game manufacturer for best help.

    Pogo support.

  • RELEVANCY SCORE 2.48

    DB:2.48:Security Essential Not Installing. z3


    you're trying to run a 32-bit version of the microsoft security essential setup wizzard on a computer that has a 64-bit microprocessor (CPU).

    DB:2.48:Security Essential Not Installing. z3

    You may need to use a cleanup tool to remove your prior security software:
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials

  • RELEVANCY SCORE 2.48

    DB:2.48:Open Games ds


    I have updated version of Java and cannot open games from Club Pogo, how can I change security settings to allow the games to open?
    Thanks

    DB:2.48:Open Games ds

    I'm sorry, I have absolutely no idea.

    This forum is really about Messaging Server, not about java or games.

    You might want to talk to Club Pogo, though.

  • RELEVANCY SCORE 2.48

    DB:2.48:I Can't Play Pogo Games On Lion! 8s


    I've just bought the new Mac Book Air and Mac Mini. Both have Lion preinstalled. I tried to play games on Pogo and when I try to play any game, the screen fails to load. I contacted Pogo support and they suggested I load the Java plug in. After loading the plug in again it still won't play. I can still play Pogo games on my backup drive that has Snow Leopard installed.Is anyone else having problems with Pogo on Lion? If anyone has had any problems, could they give me some tips on what to do?

    DB:2.48:I Can't Play Pogo Games On Lion! 8s

    Go to Applications Utilities Java Preferences1) Click the "Enable applet plug-in and Web Start applications" box2) Click the "Advanced" tab and click the "Hide Console" box (Turns on the Java console without display it)You'll be able to play games on Pogo now.

  • RELEVANCY SCORE 2.48

    DB:2.48:Not Enough Server Storage To Process This Command - Error When Tried To Access Server Share Folder After Installing Microsoft Security Essential On My Server. mk


    I installed Microsoft security essentail on my server (running window XP). After installationI was unable to access a shared folder on my server from other client computers. The error message says "not enough server storage toprocess this command."
    After I uninstall Microsoft security essential from my server, then I can again access the shared folder. I tried other anti virus program on my server (Norton Symantec antivirus) and it ran into same problem.

    I also tried to play with the setting of the Microsoft secruity essential, (i.e. excluding the sharedfolder from real-time protection but it still didn't allow any access to the shared folder on server from the client computer.

    In order to access my server, do I have to leave my server unprotected without antivirusprogram?

    If someone can help me that would be great.

    jeffjababa

    DB:2.48:Not Enough Server Storage To Process This Command - Error When Tried To Access Server Share Folder After Installing Microsoft Security Essential On My Server. mk


    Yes, my server is not a real server, just a XP machine. I am not running a remote program on the server from a seperate computer in the network. I am only sharing a folder on the server with my other computers. And yes, I have properly assigned the share
    function to that particular folder to be shared.

    As I mentioned before, I was able to share that folder before installation of Window security essential and also after I removed the Window Security Essential. Similiarly, I was able to share the folder before installation of Norton symantic antivirus
    program and also after I removed the program.

    While the antivirus program is in use, I was unable to share folder, however, I was able to access the printers attached to the server.

    If there is any solutions, that would be great.

    JeffJababa

    hi ,

    okay use live mash or live sync , make sure that encrytion is off or the same on both comps if you have it or use it , and make sure your system is clean of norton , that could be the big troublemaker

    have a nice day

    Scan with OneCare +

    50 Windows 7even Tips +
    Plagued by the Privacy Center? REMOVE IT +
    Threat Research Response Blog +
    Sysinternals Live tools +
    TRANSLATOR+ Photosynth +
    Microsoft Security +
    Microsoft SUPPORT +
    PIVOT from Live Labs + Microsoft Live Labs +
    Office 2010 beta +
    Get Windows LIVE!

  • RELEVANCY SCORE 2.47

    DB:2.47:Cant Play Pogo After Security Downloads x3


    i can not play pogo after security downloads were automaticly done on june 10 2009. i have already deleted my cookies, tempoary internet files, updated my java,and ran all the compatabilty checks through pogo. not sure what to try next. i have window vista

    DB:2.47:Cant Play Pogo After Security Downloads x3


    Hello missyc,

    You may try installing the latest flash player and check if you are able to play games on pogo
    Link to get the latest flash player:
    http://get.adobe.com/flashplayer/

    Gulrez

  • RELEVANCY SCORE 2.47

    DB:2.47:Continuous Reboot After Installing Microsoft Security Essential 3p


    My system is Windows XP professional.

    After installed Microsoft Security Essential, reboot the system as requested, but keep rebooting and can't star the computer. I log into safe mode and restore to the

    previous system and the system work fine. Any solution?

    DB:2.47:Continuous Reboot After Installing Microsoft Security Essential 3p

    Make sure that you run the McAfee uninstall tool.
    Try re-installing MSE.

  • RELEVANCY SCORE 2.47

    DB:2.47:Microsoft Security Essential ps


    My laptop will not complete the full scan on microsoft security essential and my pc freezes up. When I turn off the pc my microsoft security essential is green then turns orange after a few minutes. The only way to re-boot it is to push on/off button.
    Any help would be appreciated. Thanks!

    DB:2.47:Microsoft Security Essential ps

    Did you install MSE on an infected computer (which is not recommended)?http://answers.microsoft.com/en-us/protect/forum/mse-protect_scanning/can-i-install-mse-to-clean-up-my-already-infected/87058857-d181-4019-a723-efd9a49d9275

  • RELEVANCY SCORE 2.47

    DB:2.47:Can Not Install Microsoft Security Essential Or Reinstall Windows Live. s3


    I attempted to download microsoft security essentials and removed windows live one care after I removed windows live one care, microsoft security essential would not download, stating an error occured after I couldn't download it, I tried to reinstall windows live one care and it would not install giving me error 0044-80070659 and now I do not have any anti virus program.

    DB:2.47:Can Not Install Microsoft Security Essential Or Reinstall Windows Live. s3

    Download and run the Cleanup Tool for OneCare:
    http://social.microsoft.com/forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943/
    After it has completed, reboot and try installing MSE again (since that is what you were trying to do anyway).
    Install from the official MSE download page.
    If that fails to work, please open a support case.

    To open an email support case for MSE, start here:
    https://support.microsoftsecurityessentials.com/

    You can also pursue a support case with OneCare support -
    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

  • RELEVANCY SCORE 2.46

    DB:2.46:Microsoft Security Essential Is Not Installing Updates 7s


    i have tried manual method and automatic update.
    update is stoping showing error connection failed.

    DB:2.46:Microsoft Security Essential Is Not Installing Updates 7s


    i have tried manual method and automatic update.
    update is stoping showing error connection failed.

    manual means what?
    What error message number are you getting?
    You can manually download the (large file with engine and full definitions) latest definitions from the portal here:
    https://www.microsoft.com/security/portal/default.aspx

    What operating system and service pack?
    Prior Security Software?
    Any security software still installed?
    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)

    If that fails to resolve the problem, open an email support case:

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/

    -steve

  • RELEVANCY SCORE 2.46

    DB:2.46:After Installing Windows Essential My Pc Is Constantly Re-Starting 3j


    Hi,

    DB:2.46:After Installing Windows Essential My Pc Is Constantly Re-Starting 3j

    ...the fact remains - i just cannot use the system once starts - it gets prepared reboot - it does not all me to do any thing even [in Safe Mode]

    You will find support in the appropriate forum here =
    http://answers.microsoft.com/en-us/windows/forum/system

  • RELEVANCY SCORE 2.46

    DB:2.46:Microsoft Security Essentials On My Windows 7 32 Bit Laptop Does Not Work After Successful Installation. px


    I HAVE JUST SUCCESSFULLY INSTALLED MICROSOFT SECUIRTY ESSENTIAL ON MY GENUINE WIN 7 32 BIT LAPTOP. BUT WHEN I CLICK MS SECURITY ESSENTIAL FROM MY START MENU, IT DOES NOT OPEN. IT IS ALSO UNABLE TO SCAN FILES. COULD ANYONE HELP ME PLEASE. THANKS IN ADVANCE!

    DB:2.46:Microsoft Security Essentials On My Windows 7 32 Bit Laptop Does Not Work After Successful Installation. px

    Prior Security Software?
    Any security software still installed?
    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)

    If that fails to resolve the problem, open an email support case:

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/

    -steve

  • RELEVANCY SCORE 2.46

    DB:2.46:Microsoft Security Essential 64 Bit On My Window 7 64 Bit System jd


    Microsoft Security Essential 64 bit downloaded on my window 7 64 bit system... After downloading completed it was no longer possible to open internet explorer 8 32 bit...

    DB:2.46:Microsoft Security Essential 64 Bit On My Window 7 64 Bit System jd

    I have just found your post in the MSE forum where it was moved to. This is not normal behavior.
    Prior Security Software?
    Any security software still installed?
    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91

    If that fails to resolve the problem, open an email support case:

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/

    -steve

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

  • RELEVANCY SCORE 2.46

    DB:2.46:My Web Browser Will Not Let Me Play Pogo Help Me Fix It 7s


    I have always been able to play pogo after I sign in from aol now I can only play from internet explorer Hwy did this change and how do I fix it,Please help

    DB:2.46:My Web Browser Will Not Let Me Play Pogo Help Me Fix It 7s

    Hi Carole CP,

    1. Do you receive any error message or error code?
    2. Have you made any changes on the computer prior to the issue?

    You may follow steps from the article and check if the issue persists.

    Troubleshoot problems playing online games using Internet Explorer
    http://support.microsoft.com/kb/2528246

    Let us know if this helps.

  • RELEVANCY SCORE 2.45

    DB:2.45:Trouble When Installing My Passport Essential 500gb fk



    Hi all,

    I really need some help. I got this new dell laptop and installed the WD External Hard Drive to my computer and after I unlock it there's a message displayed saying:

    "You need to format the disk in drive F: before you can use it."

    After I click under the "format disk" button it appears some options on how to format this disk. I just go with Quick Format and leave the default options. After several minutes waiting it displays a new message:

    "Windows was unable to complete the format."

    So now I don't know what to do... I just want to use it again as a normal hard drive. What can I do? Can someone help me please?

    Thanks a lot

    Francisco

    DB:2.45:Trouble When Installing My Passport Essential 500gb fk


    rinocolina,

    Such formatting issues may indicate an issue with the device. I would recommend performing a complete drive test using Western Digital LifeGuard Diagnostics for Windows to confirm SMART status and a sector scan. If the unit is to pass the tests, then a complete low-level clean (Write zeros) would be the next step in order to clean the unit and then formatting again.

    Additional information can be obtained from the following links:

    http://wdc.custhelp.com/app/answers/detail/a_id/94​0/

    http://wdc.custhelp.com/app/answers/detail/a_id/12​11/




    Please click the "Kudos" star to highlight helpful posts, and select "Accept as Solution"' under options for the post that solved your issue

  • RELEVANCY SCORE 2.45

    DB:2.45:Difficulty In Microsoft Security Essential Update. kp


    Am finding it difficult to update my Microsoft Security Essential (try to update forever) after upgrading it. Kindly, help me out.

    DB:2.45:Difficulty In Microsoft Security Essential Update. kp

    You can manually download the (large file with engine and full definitions) latest definitions from the portal here:
    https://www.microsoft.com/security/portal/default.aspx
    Update FAQ -
    http://answers.microsoft.com/en-us/protect/forum/protect_updating/mse-definitionssignatures-update-faq/74e507b8-f6da-4eca-8ce7-d1aca7d3f1ba
    Is the computer date and time correct (month. day, year, time, time zone)?
    Open MSE and tell us what version the definitions are currently shown as on the update tab, the creation date, and the last updated date/time information.
    Is this a new installation? If not, when did this problem begin?
    Does Windows Update work?
    What operating system and service pack?
    Prior Security Software?
    Any security software still installed?
    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91(also
    found here:http://experts.windows.com/w/experts_wiki/156.aspx)
    Be sure to review this post:Check
    list for installing Microsoft Security Essentials(also found here:http://experts.windows.com/w/experts_wiki/89.aspx)
    You may want to uninstall MSE:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/uninstalling-mse/a63b8c4b-58ed-437e-8086-fa08d80725a4
    Then install from: www.microsoft.com/security_essentials/
    Be sure to select the correct version for your operating system and also the language, if that applies.

    In regions other than the US, if that fails to resolve the problem, open an email support case:

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/
    (Currently found via the Assisted Support tab onthis page, which contains additional support resources for MSE).
    In the US:http://support.microsoft.com/ph/15931
    "Assisted technical support is not available for Microsoft Security Essentials. Please visit theMicrosoft Security Essentials Answers communityto post a
    question or browse for solutions in the Microsoft Security Essentials Answers forums."

    -steve

  • RELEVANCY SCORE 2.45

    DB:2.45:New Security Essential Client Update Package Makes Some Problems ka


    Greetings community,
    It’s about Windows 7 Pro x64.
    Today Windows Update installed new Client Update Package for Microsoft Security Essential, as important update. After that, in the history list of installed updates, I can see that Definition Update for Microsoft Security Essential with version number
    1.137.666.6 is listed three times. Moreover, in the list of available optional updates I still can see the same update.
    Furthermore, I opened Microsoft Security Essential and clicked update. Now in the updates history, I have said definition update listed four times.
    So have I done something wrong, and am I expected to do anything else but waiting for new Client Update Package for Security Essential?
    Thanks for responses.

    DB:2.45:New Security Essential Client Update Package Makes Some Problems ka

    If MSE v4.0.1526.0 was installed, upgrading to v4.1.522.0 wouldn't require a reboot.
    That being said, you may have installed one or more other updates at the same time (e.g., KB2732059; KB2744842; KB2735855)which
    did require a reboot (whether you caught the prompt to do so or not).
    In any event, all's well that ends well. You're welcome thanks for your feedback.

  • RELEVANCY SCORE 2.45

    DB:2.45:Microsoft Security Essentials Keeps Asking For A Cd To Install The Software And I Am Downloading It. It Also Give Me An Error Code Of 0x8007064c What Is This p1


    I have a system that is giving me trouble installing the Microsoft Security Essential Program. I had it on my computer and the system was recovered doing a repair via the CD. I did all the updates, but now I can't get the security essential program to
    run via the internet again. What happened?

    DB:2.45:Microsoft Security Essentials Keeps Asking For A Cd To Install The Software And I Am Downloading It. It Also Give Me An Error Code Of 0x8007064c What Is This p1

    See this checklist for installing Microsoft Security Essentials -
    http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4
    Jim

  • RELEVANCY SCORE 2.45

    DB:2.45:Microsoft Security Essential Isnt Removing Trojandownloaderwin32renos.Ph Virus Permitnately, It Keeps Reappearing dk


    Microsoft Security Essential isn't removing TrojanDownloader:Win32/Renos.PH virus permitnately.the viruskeeps reappearing every 30 minutes after I scan. I keep running the full scan and still it comes back.

    DB:2.45:Microsoft Security Essential Isnt Removing Trojandownloaderwin32renos.Ph Virus Permitnately, It Keeps Reappearing dk

    Hi
    JEFFRY KLEIN,
    If MSE cannot removed the malware automatically, why not manually remove it. You can do it by downloading the Autorun application at live.sysinternals.com

    Select autorun.exe, that application will help you see all the applications that is running on the background. If you located the said malware delete it manually.

    Hope this helps.
    -Lester Aldwin

  • RELEVANCY SCORE 2.45

    DB:2.45:Did The Latest Update Somehow Disable Pogo Games? aa



    Games on Pogo suddenly will not finish loading after latest firefox update. I cannot find a way to undo update; computer will not restore to earlier date. Firewalls etc have been checked. Everything was fine until this update.

    DB:2.45:Did The Latest Update Somehow Disable Pogo Games? aa



    See also:

    https://support.mozilla.com/forums/contributors/705144

    You can try to revert to the previous version until this gets fixed:

    http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.13/win32/

  • RELEVANCY SCORE 2.44

    DB:2.44:For All Those Not Getting The Love From Pogo Right Now kk


    I have been going nuts trying to get my pogo to work. It abruptly stopped working ten days ago. I have since then spent the entire time and a dozen emails, trying to get pogo to help fix the problem, but no such luck. I finally figured it out on my own what the problem was. It IS NOT a java issue in the least, it is not a Norton's issue, it is purely a pogo issue and whatever new thing they did to their server. Here's the small of it: turn your ad blocking feature off on your nortons internet security 2006 or probebly 2005 as well. I turned mine off, and before you could say Bob's your Uncle, I got pogo back working again. SO for all you out there going crazy without pogo, that's your simple solution.

    DB:2.44:For All Those Not Getting The Love From Pogo Right Now kk

    I have been going nuts trying to get my pogo to work. It abruptly stopped working ten days ago. I have since then spent the entire time and a dozen emails, trying to get pogo to help fix the problem, but no such luck. I finally figured it out on my own what the problem was. It IS NOT a java issue in the least, it is not a Norton's issue, it is purely a pogo issue and whatever new thing they did to their server. Here's the small of it: turn your ad blocking feature off on your nortons internet security 2006 or probebly 2005 as well. I turned mine off, and before you could say Bob's your Uncle, I got pogo back working again. SO for all you out there going crazy without pogo, that's your simple solution.

  • RELEVANCY SCORE 2.44

    DB:2.44:Ways To Format Genuine Windows 7 Drive, If I Have No Os Disk zc


    Hi all,

    I have a Dell Inspiron laptop comes with genuine windows 7. Last night it was attacked by Worm virus and before installing any anti-virus it spread. Can anyone help me in this issue that what should have I need to do now? As it comes with Windows 7 and I
    do not have OS disk, what will be the solution if I want to format it and get back my genuine Windows 7? If I don't need to format it, what would be the solution? I have only C: drive here and now using Microsoft Security Essential. Appreciate your urgent
    response. I am very frustrated.

    Thanks in advance,
    Jack

    DB:2.44:Ways To Format Genuine Windows 7 Drive, If I Have No Os Disk zc

    Hi,

    In Vista and Windows 7, it is normally F8 that you press at Boot to recover it to Factory Settings

    "When the Dell logo appears, pressF8several times to open the Advanced Boot Options menu."

    Here are the Dell instructions:

    "How to restore your Windows 7 computer to factory settings"
    http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=DSN_362066

    ________________________________________________

    If the Recovery partition is damaged:

    You can contactDell and ask them to send you a set of Recovery Disks.
    Manufacturers normally do that for a small cost.

    Or download the correct ISO file and make your own disk and use the Product Key that is on the COA Sticker.
    http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/

    And Neosmart has instructions on how to burnISO images todisk using imgburn:
    http://neosmart.net/wiki/burning-iso-images-with-imgburn/

    The COA sticker is either on the underside of the Laptop or in the Battery Compartment.

    Using the downloaded ISO file Method may require phone Activation.

    If it does require phone Activation, do not follow the Auto Prompts, but hold on for a real person to explain to as to whathas beendone for re-installation purposes

    "How to Activate Windows 7 by Phone"
    http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html

    The above method also will require you to go to your Computer Manufacturer's website Support and Downloads Section locate your Model Number and Operating System then download and install the latest Drivers for it.

  • RELEVANCY SCORE 2.44

    DB:2.44:Security Essential Not Shown On Notification Area And After Updation Of Se It Asks For Scan Pc Repeatedly jk


    Security Essential Not Shown up on Startup Icons Tray and Whenever i update SE, it shows 'computer status unprotected that u have not run scan for long time- But i always run scan quite oftenly on alternate days'

    DB:2.44:Security Essential Not Shown On Notification Area And After Updation Of Se It Asks For Scan Pc Repeatedly jk

    Hi Ritesh,

    For the icon issue, start here:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/mse-version-2-desktop-and-tray-icons/70763b5d-79f3-4bbd-814d-58cff11502c4.

    For the scan not being recognized check the following:

    Please see the following compliments of Le Boule:

    Are you using CCleaner? Piriform has programmed it for some reason to remove part of the MSE History files and it's deleting the files MSE checks to determine the last time a scan was conducted. This file removal has no effect on the antimalware
    protection provided by MSE.

    Open CCleaner Applications Tab, then Under Windows uncheck MS Antimalware...that should prevent CCleaner from deleting the MS Antimalware scanning history files.

    Per suggestion of MartinHampton you may also need to uncheck MS Management Console.

    You may need to run another quick scan and reboot the computer.

    See this thread for more details and alternatives to resolve this problem if you are not using CCleaner:http://answers.microsoft.com/en-us/protect/forum/protect_start/why-after-a-couple-of-days-after-a-scan-does-my/0dc5b433-28ec-4180-a8ee-26a6cd10c3ab

    If that isn't it, please check your system clock to make sure it is correct (even a few minutes can matter - but I've seen it say 1978 or 2286 for the year). Resync it with the internet clock. If it need to be changed and keeps happening, change the
    CMOS battery on the motherboard as that's almost always the cause of a system clock problem.

    If that doesn't work, please see the following compliments of Stephen Boots – MVP:

    What operating system and service pack?

    Prior Security Software?

    Any security software still installed?

    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    Reboot.

    You may need to use a cleanup tool to remove your prior security software:
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91

    Be sure to review this post: Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)

    If that fails to resolve the problem, open an email support case:

    To open an email support case, start here: https://support.microsoftsecurityessentials.com/

    **********************************************

    If either of the problems or any other problemsremain after that, we'll need to try a few checks and if they turn up noting,uninstall and reinstall MSE, (and if still necessary, check for malware and/or get free expert assistance), as follows:

    Start with the following compliments of Dr. Strangelove:

    Verify that you have removed all other real-time antimalware products that were ever installed on your PC, including free/trial products that were installed when the PC was purchased (Norton, McAfee, TM, AVG, OneCare, Malwarebytes (paid), etc).
    Then, use the cleanup tools here: List of anti-malware program cleanup/uninstall tools.
    You MUST use the cleanup/removal tools to get rid of these programs properly as the normal uninstall process leaves remnants behind that cause problems with any other AV product you install later including MSE.

    NOTE: If you have installed Adobe FLASH, and you already had the Google toolbar, you were presented with the option to install “McAfee Security Scanner”, which is selected by default. If you were caught by this, and unknowingly/accidentally
    installed McAfee, uninstall it and use the McAfee cleanup tool in the list above. Other programs "package" deals like this as well with this or other products and if you've recently done a clean install (a restore to factory conditions) you may have also re-installed
    trial software that you long since forgot was there.

    Verify that your PC clock is correctly set. If not, correct it. If it is wrong, you may also want to either synchronize with a different internet time server or replace your CMOS battery (which keeps the clock running when you turn off the
    PC and like any battery can eventually run down).

    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).

    Verify that you are up-to-date with SERVICE PACKS and updates (including .NET and IE).Yes, it can take some time to do this.

    Verify that you are using version 2.0.657.0 or 2.1.1116.0 of MSE.

    Then, restart your PC.

    If that doesn't work, try the following:

    Try a clean boot (Vista and W7)
    http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit causing the problem. Follow the procedures in the article. Once found, delete, remove, deactivate, or uninstall it. Once done be sure to
    reset your system back to normal status as explained in the procedures. If the problem occurs in clean mode then just restore the system to normal status and reboot - this solution is not going to work. If using XP, see
    http://support.microsoft.com/kb/310353 and
    http://support.microsoft.com/kb/316434.

    *******************************************************

    If that doesn't work, uninstall and re-install MSE. To uninstall MSE, proceed as follows:

    http://answers.microsoft.com/en-us/protect/forum/protect_start/uninstalling-mse/a63b8c4b-58ed-437e-8086-fa08d80725a4.

    To re-install, check out this article and follow ALL the procedures:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4 - but also check out the next paragraph before you begin the download.

    If you do or ever did have any other AV program installed on your computer (even if you didn't use it), you need to make sure they are all uninstalled and fully removed before you install. To fully remove them, check out this listing of removal toolshttp://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91
    or the listing in that article at the bottom under troubleshooting steps (why this link isn't at the top near things to do first where it discusses removing all the prior and current AV programs is beyond me) or, if not on the lists, go to the website of the
    AV software and get and use the removal tool for that product. You cannot just uninstall these programs – you MUST also use the removal tool – even if the uninstall was years ago but you didn’t use a removal tool at the time.

    To install, go to
    http://www.microsoft.com/en-us/security_essentials/default.aspx and click on languages and locales at the bottom of the Download button and then choose your language and the appropriate version for your operating system. When you download, save it to the
    desktop (rather than running it). When finished, right click on the installation icon and click run as Administrator (even if you’re logged in as an administrator) as I’ve found this sometimes helps.

    Then you need to configure your settings, set a scheduled scan, enable real-time protection, update MSE, and then run a quick scan (or a full scan if you have time).

    I also recommend the following setup for MSE (though the decision is yours - I've just found this helpful and the most effective and best way to set it up and is how I have mine configured):

    Make sure that ALL threat levels are sent to Quarantine where you can then decide whether or not to allow them or leave them there, or remove them. It is the safest solution for having the most options for dealing with the situation. Quarantine is as safe
    as removed, but in some cases you may want to remove them to be more certain - and with this one I would remove it (when the time comes). To do this, open MSE, click on the Settings Tab, and for each of the threat levels, set the action to be Quarantine and
    save.

    Go to the History tab and click on allowed and unless you specifically placed something in allowed, remove everything else from the allowed category. Only put things there that you ABSOLUTELY know are not problems (are "false positives") and triple-check
    before you do it as doing this could allow a real threat to bypass security and infect you and it won't be detected or rather won't be reported or acted upon by MSE.

    Go to the Settings Tab and click on Real-time protection and check all the boxes and save.

    Go to the Settings Tab and click on SpyNet and click on Advanced and save. This is not at all dangerous to you and no information sent will be used by Microsoft to identify you even if some minor identification information is sent in terms of defining the
    infection, but it can sometimes help with new threats by initiating an immediate update to deal with the problem if it is in the SpyNet database (and it helps Microsoft update definitions to provide you and everyone else better protection).

    Go to the Settings Tab and click on Advanced and check the box for save Quarantine items and change it from one month to three months so you have more time to decide if you want to restore something.

    *************************************************************

    If that doesn't help, then there's a good chance you may be infected by malware. Please proceed as follows:

    First, try the following programs if you haven't as they may help. I recommend you download, install, update, and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/
    and then run a full Safety Scan from Microsoft:http://www.microsoft.com/security/default.aspx. These may or may not remove the infections, but will probably not repair
    any damage caused by them. Even if they or your current AV software seem to work or indicate you aren't infected, you shouldn't completely trust them and need to continue with the recommendations that follow (so it's up to you if you want to try them first
    or just skip over all of this and get the expert help you really need as described below).

    Properly and completely removing such infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I'd suggest the following anyway, so we may as well start there (you can ignore
    the above removal methods if you want as this is really the way to go, but it won't hurt to try them).

    Please follow these recommendations compliments of Stephen Boots - MVP:

    Start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and then select the
    support option for phone, chat or email (options will vary by Region)

    If you are in North America, you can call 866-727-2338 for free help from Microsoft for virus and spyware infections.

    In other regions not served by the link above, go here:http://Support.microsoft.com/securityand go to the “assisted support” or contact us menu.

    If that doesn't work or they can't help, try one of the following malware-removal forums compliments of PA Bear - MVP:

    I can recommend the expert assistance offered in these forums:http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,http://www.spywarewarrior.com/viewforum.php?f=5,http://www.dslreports.com/forum/cleanup,http://www.bluetack.co.uk/forums/index.php,
    and http://aumha.net/viewforum.php?f=30

    ********************************************************************

    Hopefully, one of these solutions (or a step in one of these answers) will resolve the problem. If not, then open a support case describing the problem starting at:https://support.microsoftsecurityessentials.com/.

    I hope this helps.

    Good luck!

  • RELEVANCY SCORE 2.44

    DB:2.44:Pogo Popit Freezes After Two Games ma


    Have a new computer from ASUS, can only play two games of Popit on Pogo, before freeze ups start. It has 4GB of RAM, should be enough, so I thought. Need some help here.

    DB:2.44:Pogo Popit Freezes After Two Games ma

    Hi Fred,
    1. Are you playing it online or it a downloaded version?
    2. Are you using Internet Explorer to play the game?
    3. Do you get an error message?

    If yes, what is the exact/complete error message?
    If the issue is specific to the game, I would suggest you to contact POGO Support for assistance.
    http://help.ea.com/en/pogo

  • RELEVANCY SCORE 2.44

    DB:2.44:Unable To Load Many Web Based Games After Installing Lion fc


    After installing Lion, I am unable to launch several online games (Pogo e.g.). What compatibility issues are being addressed?

    DB:2.44:Unable To Load Many Web Based Games After Installing Lion fc

    After installing Lion, I am unable to launch several online games (Pogo e.g.). What compatibility issues are being addressed?

  • RELEVANCY SCORE 2.44

    DB:2.44:Pogo Error jp


    When trying to play pinochle in Pogo I keep getting kicked off the internet. I then have hs_err_pid icon showing up on my desktop with numbers after it. Have no idea what this means. Can anyone help me? Thank you

    DB:2.44:Pogo Error jp

    When trying to play pinochle in Pogo I keep getting kicked off the internet. I then have hs_err_pid icon showing up on my desktop with numbers after it. Have no idea what this means. Can anyone help me? Thank you

  • RELEVANCY SCORE 2.44

    DB:2.44:I Cannot Log Onto Pogo, After Signing In, It Take Me Back To The Login Page kf


    Every time I use Internet Explorer to play pogo, I have the same problem. I will sign in and it takes me back to the "welcome guest" page, where I need to sign in! It just does this over and over. I used to sign in to Pogo with no problems on IE. This
    is very frustrating and I have searched the web for answers and the only time I find this problem it is in a forum with no answer!! PLEASE SOMEONE HELP!
    Original title: I can not log onto pogo

    DB:2.44:I Cannot Log Onto Pogo, After Signing In, It Take Me Back To The Login Page kf

    I've been able to sign in to Pogo Club just fine with firefox, so it's got to be some setting on Explorer that is changed. I Have Internet Explorer 9 for Vista and have exactly that same problem.

  • RELEVANCY SCORE 2.43

    DB:2.43:Can Not Turn On Microsoft Security Essentials And Windows Defender fd


    Microsoft security essential and windows defender has been my antivirus. After an update I can not open Microsoft security essential nor Windows defenders. I have tried everything and not been able to remove the virus which was infested into my pc while
    using your antivirus services. I have uninstalled and installed various time microsoft security essential and this software will not open. The defender doesnt turn on at all.

    DB:2.43:Can Not Turn On Microsoft Security Essentials And Windows Defender fd

    MS and WD should not be running together. WD is a subset of WD and is disabled during the MSE install process.
    start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected. Options
    will vary by region, but phone support leads you to Microsoft Answer Desk (http://www.answerdesk.com/) in the US at this time. After an initial free consultation, a fee will be charged
    for assistance, based on the details of the case.

    You might also try this web site -
    http://www.bleepingcomputer.com - contains details for many of the common infections, often immediately after they began to appear in the wild, and instructions are provided for how to remove the infections using their malware removal guides. They also
    have forums where you can seek help from people who specialize in malware removal.

    These are other free programs that may help:
    Malwarebytes Free -
    http://www.malwarebytes.org/products/malwarebytes_free

    Superantispyware Free -
    http://www.superantispyware.com/downloadfile.html?productid=superantispywarefree

    TDSSKiller (free) -
    http://support.kaspersky.com/faq/?qid=208283363

    HitmanPro (free for 30 days) -
    http://www.surfright.nl/en/hitmanpro

    Suggest you thoroughly review the following:

    MSE Installation check List

    Microsoft Security Essentials – Installation Checklist and Frequently Asked Questions

  • RELEVANCY SCORE 2.43

    DB:2.43:I Hear Audio After Leaving The Pogo Bingo Luau Room Long After Signing Off From Pogo. I Have The Latest Flashplayer For Fedora Linux And Java Installed. sp



    as above

    DB:2.43:I Hear Audio After Leaving The Pogo Bingo Luau Room Long After Signing Off From Pogo. I Have The Latest Flashplayer For Fedora Linux And Java Installed. sp



    Hi audiopaster, that sounds like a lingering sound from another window. Is Firefox completely closed when the audio continues as well?
    What I will do is look around and let you know what I see, as I try to reproduce this. However I may need your help to troubleshoot.

    Since this is a java game, all java applications running in the browser are allowed through the parameters in the Java Console Finding Java Console

    In the console look for the Java section and when you hear the audio continuing to place click View to see what is running. Aldo check the General Java Cache Viewer, is there a temporary audio file there?
    Also what version of java is installed? I did not see any when I tested.

    It looks like pogo games do not support Linux http://help.ea.com/en/article/support.../#2

    So I looked on stack overflow and found http://stackoverflow.com/questions/62.../playing-game-music-in-java-how-to-stop-the-stream-of-data that certain Audio implementations of java will not terminate on exit is because there may not be a call to stop audio.

    This makes me wonder if there is a cookie or session that is still going after you navigate away, this sounds really silly though. Please try to clear your cache if this continues. I will ask on irc with more info as well.

  • RELEVANCY SCORE 2.43

    DB:2.43:Window Security Essential Stops Window Defender. What Is The Solutiom zm


    windows defender is used for its update and to stop some programme to load at startup but installing window security essential stops defender to be used. everytime i uninstall security essential and then do my task with defender and then reinstall security
    essential. is this the policy of microsoft.

    DB:2.43:Window Security Essential Stops Window Defender. What Is The Solutiom zm

    MSE and some other Anti Spyware programs purposely disable Windows Defender, as a matter of policy and by design, it is not something that you need to worry about in this case as MSE does the same job (and more)as doesWindows Defender.

    http://www.google.com.au/search?q=mse+disables+windows+defenderhl=entbo=1rls=com.microsoft:en-au:IE-Addressoutput=searchsource=lnttbs=qdr:ysa=Xei=yjStTZqFCrLUiAKg2LnIDAved=0CAsQpwUoBQ

  • RELEVANCY SCORE 2.43

    DB:2.43:Vista 32bit Hangs After Security Essential Installed x7


    After removing other antivirus application, I installed Microsoft Security Essential. Then my computer hangs. After many reboots, my computer still hang. I can't getaccess toany drive. Since I can't access my drives, what should I do?

    DB:2.43:Vista 32bit Hangs After Security Essential Installed x7

    Since you don't have access to any disk, I suggest boot to safe mode. (please ambuse F8 key until you see the safe mode option)

    Go in to safe mode, do a system restore to any earlier state before installed MSE / uninstall

    Then reboot computer normally, then try to figure out what causes the conflict.

    *Various antimalware software cleanup list
    http://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91/#407bf6da-c05d-4546-8788-0aa4c25a1f91

    If the problem still presist, contact email support.
    https://support.microsoftsecurityessentials.com/eform.aspx?productKey=morrodownloadct=eformtssupportLinkeformts=E-mail

  • RELEVANCY SCORE 2.43

    DB:2.43:Machine Takes 3 Minutes Extra After Installing Ms Security Essential 87


    Hello,
    I have installed MS Security Essential and my machine start up has become extremely slow. It even had a memory error once, the blue screen with error and had to start in safe mode. I uninstalled it and it started working normally.
    I have Windows 7 64 bit JapaneseOS. The machine is new and comes with McAFee preinstalled. I even tried disabling McAFee but the problem did not go. I installed it again however with the same problem.
    Please help me. Your help will be heartily appreciated.
    Regards,
    Amit Parmar.

    DB:2.43:Machine Takes 3 Minutes Extra After Installing Ms Security Essential 87

    You MUST remove McAfee and use the McAfee cleanup tool...
    Verify that you have removed all other real-time antimalware products that were ever installed on your PC, including free/trial product that were installed when the PC was purchased (Norton, McAfee, TM, AVG, OneCare, etc). Use the removal tools
    here:
    List of anti-malware program cleanup/uninstall tools

    If you just updated Adobe Flash, you may have inadvertently installed McAfee Security Scanner.Verify that it is not present.
    Verify that Windows Defender is uninstalled (if XP), or Disabled (if Vista/W7).
    Verify that you are up-to-date with patches and service packs.
    Verify that your PC clock is correctly set.
    Verify that you are using build 1961 of MSE (as of April 2010).
    Verify that the Windows Firewall is on, and set to defaults.Remove Zone Alarm if you have it and use the Windows Firewall.
    Verify that you are not using a proxy server.
    In IE, reset all security zones to default level.

    Then, restart your PC.
    If the problem persists, submit a support case to Microsoft:https://support.microsoftsecurityessentials.com/?scrx=1
    Doc

  • RELEVANCY SCORE 2.43

    DB:2.43:Security Essential Keeps Removing Itself From My Computer zm


    security essential keeps removing itself from my computer, so i have to keep re installing security essential.Why?

    DB:2.43:Security Essential Keeps Removing Itself From My Computer zm

    When is it removing itself?
    Does it run fine when reinstalled?
    Have you run a full scan after a reinstall?
    What operating system and service pack?
    Prior Security Software?
    Any security software still installed?
    A possible reason for this problem is that you have conflicting security software installed fully or partially on the PC. Remove all other security software from the PC.
    You may need to use a cleanup tool to remove your prior security software:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91
    (also found here:
    http://experts.windows.com/w/experts_wiki/156.aspx)
    Be sure to review this post:
    Check list for installing Microsoft Security Essentials
    (also found here: http://experts.windows.com/w/experts_wiki/89.aspx)

    In regions other than the US, if that fails to resolve the problem, open an email support case:

    To open an email support case, start here:
    https://support.microsoftsecurityessentials.com/
    (Currently found via the Assisted Support tab on
    this page, which contains additional support resources for MSE).
    In the US: http://support.microsoft.com/ph/15931
    "Assisted technical support is not available for Microsoft Security Essentials. Please visit the
    Microsoft Security Essentials Answers community to post a question or browse for solutions in the Microsoft Security Essentials Answers forums."

    -steve

  • RELEVANCY SCORE 2.43

    DB:2.43:Windows 7 Ultimate + Bitdefender Total Security 2010 Conflict? m9



    Hello guys,This is my first post here, so I would like to wish everyone a happy new year.I am experiencing a very strange situation here that I want to share with you. SOME websites (more specifically 2 Greek sports websites, www.contra.gr and www.sentragoal.gr for example) WONT load at all or it takes ages to load after installing Bitdefender Total Security 2010. Im attaching a print screen to show you what I mean. I bought a new laptop few days ago, (Sony Vaio SR59XG/H) and I format it because I dont like all the pre-installed things that every company puts. I installed Windows 7 Ultimate and couple of essential software that I use. Everything was OK and every website was loading normally. The last software I always install is Bitdefender. After installing the Bitdefender Total Security 2010 some certain websites are not loading. (IMG:

    DB:2.43:Windows 7 Ultimate + Bitdefender Total Security 2010 Conflict? m9


    It doesnt seem to be a problem with daveys hosts file: I have Firefoxs NoScript add-on, and all 3 sites will load fine with the default NoScript option, but will not load at all if I authorize the scripts on these 3 sites. I just visited these sites for the first time now.So there is definitely something fishy with these sites, possibly adware and other malware that BD blocks as it should.In any case, contact the webmasters of these sites, they should be made aware that their site is not accessible because of potential malware.



  • RELEVANCY SCORE 2.43

    DB:2.43:0x80070643 Error Message In Installing Microsoft Security Essential Every Time Even After Windows Update.Please Help 7z


    After using .net clean up tool as suggested by u, the problem isn't fixed. Any how , I want to install Microsoft security essential. Please help

    DB:2.43:0x80070643 Error Message In Installing Microsoft Security Essential Every Time Even After Windows Update.Please Help 7z

    Hi Mokshhow,

    For information about what to do concerning that error, see the following thread:http://answers.microsoft.com/en-us/protect/forum/protect_start/installation-error-0x80070643/908fad3e-f9fc-4d8a-be83-ae7d3bc48db5.

    The following may also be useful, but mostly if using XP (though some of it may apply to other OS):

    http://answers.microsoft.com/en-us/protect/forum/protect_start/microsoft-security-essential-error-0x80070643/85460032-9fcb-4743-be6b-e703c1ee6794.

    ******************************************************************

    Here are general instructions for installing MSE if you get past that or if this helps you avoid that error:

    To re-install, check out this article and follow ALL the procedures:
    http://answers.microsoft.com/en-us/protect/forum/protect_start/check-list-for-installing-microsoft-security/bf757e6a-e320-4a67-92bc-767e6acb26c4 - but also check out the next paragraph before you begin the download.

    If you do or ever did have any other AV program installed on your computer (even if you didn't use it), you need to make sure they are all uninstalled and fully removed before you install. To fully remove them, check out this listing of removal toolshttp://social.answers.microsoft.com/Forums/en-US/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91
    or the listing in that article at the bottom under troubleshooting steps (why this link isn't at the top near things to do first where it discusses removing all the prior and current AV programs is beyond me) or, if not on the lists, go to the website of the
    AV software and get and use the removal tool for that product. You cannot just uninstall these programs – you MUST also use the removal tool – even if the uninstall was years ago but you didn’t use a removal tool at the time.

    To install, go to
    http://www.microsoft.com/en-us/security_essentials/default.aspx and click on languages and locales at the bottom of the Download button and then choose your language and the appropriate version for your operating system. When you download, save it to the
    desktop (rather than running it). When finished, right click on the installation icon and click run as Administrator (even if you’re logged in as an administrator) as I’ve found this sometimes helps.

    Then you need to configure your settings, set a scheduled scan, enable real-time protection, update MSE, and then run a quick scan (or a full scan if you have time).

    I also recommend the following setup for MSE (though the decision is yours - I've just found this helpful and the most effective and best way to set it up and is how I have mine configured):

    Make sure that ALL threat levels are sent to Quarantine where you can then decide whether or not to allow them or leave them there, or remove them. It is the safest solution for having the most options for dealing with the situation. Quarantine is as safe
    as removed, but in some cases you may want to remove them to be more certain - and with this one I would remove it (when the time comes). To do this, open MSE, click on the Settings Tab, and for each of the threat levels, set the action to be Quarantine and
    save.

    Go to the History tab and click on allowed and unless you specifically placed something in allowed, remove everything else from the allowed category. Only put things there that you ABSOLUTELY know are not problems (are "false positives") and triple-check
    before you do it as doing this could allow a real threat to bypass security and infect you and it won't be detected or rather won't be reported or acted upon by MSE.

    Go to the Settings Tab and click on Real-time protection and check all the boxes and save.

    Go to the Settings Tab and click on SpyNet and click on Advanced and save. This is not at all dangerous to you and no information sent will be used by Microsoft to identify you even if some minor identification information is sent in terms of defining the
    infection, but it can sometimes help with new threats by initiating an immediate update to deal with the problem if it is in the SpyNet database (and it helps Microsoft update definitions to provide you and everyone else better protection).

    Go to the Settings Tab and click on Advanced and check the box for save Quarantine items and change it from one month to three months so you have more time to decide if you want to restore something.

    *************************************************************

    If that doesn't help, then there's a good chance you may be infected by malware. Please proceed as follows:

    First, try the following programs if you haven't as they may help. I recommend you download, install, update, and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/
    and then run a full Safety Scan from Microsoft:http://www.microsoft.com/security/default.aspx. These may or may not remove the infections, but will probably not repair
    any damage caused by them. Even if they or your current AV software seem to work or indicate you aren't infected, you shouldn't completely trust them and need to continue with the recommendations that follow (so it's up to you if you want to try them first
    or just skip over all of this and get the expert help you really need as described below).

    Properly and completely removing such infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I'd suggest the following anyway, so we may as well start there (you can ignore
    the above removal methods if you want as this is really the way to go, but it won't hurt to try them).

    Please follow these recommendations compliments of Stephen Boots - MVP:

    Start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and then select the
    support option for phone, chat or email (options will vary by Region)

    If you are in North America, you can call 866-727-2338 for free help from Microsoft for virus and spyware infections.

    In other regions not served by the link above, go here:http://Support.microsoft.com/securityand go to the “assisted support” or contact us menu.

    If that doesn't work or they can't help, try one of the following malware-removal forums compliments of PA Bear - MVP:

    I can recommend the expert assistance offered in these forums:http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,http://www.spywarewarrior.com/viewforum.php?f=5,http://www.dslreports.com/forum/cleanup,http://www.bluetack.co.uk/forums/index.php,
    and http://aumha.net/viewforum.php?f=30

    **************************************************

    Ifnone of the abovehelps, then open a support case describing the problem starting at:https://support.microsoftsecurityessentials.com/.

    I hope this helps.

    Good luck!

  • RELEVANCY SCORE 2.43

    DB:2.43:Error Showing While Turning On Windows Essential zx


    I have a 2year windows essential security in my laptop now. But after the windows new update it automatically turned off and while turning on the software, it shows error occurred.

    DB:2.43:Error Showing While Turning On Windows Essential zx

    Have you completed all updates on your system? I had the same issue but was resolved when all the updates to the system were installed, not just for the Windows Security Essential. If you have done all updates and your still getting this error, there is
    support for this issue.
    Best Regards,
    smallwonder703