• RELEVANCY SCORE 4.01

    DB:4.01:Firefox Crashes cd





    Crashes on startup every time. Uninstalled then reinstalled with same results.

    DB:4.01:Firefox Crashes cd


    Crashes on startup every time. Uninstalled then reinstalled with same results.

  • RELEVANCY SCORE 3.61

    DB:3.61:Firefox Crashes Every Time On Startup, Doesnt Work In Safe Mode j8





    Hi, I'm asking on behalf of my fiance's computer, because he can't get Firefox to last more than a second before crashing. This means he also can't try all the recommended updates in order to troubleshoot the problem. His antivirus (AVG) won't download updates, for instance.
    He's tried to start Firefox in safe mode, directing it to start without add-ons, and it still crashes.

    DB:3.61:Firefox Crashes Every Time On Startup, Doesnt Work In Safe Mode j8


    Hi, I'm asking on behalf of my fiance's computer, because he can't get Firefox to last more than a second before crashing. This means he also can't try all the recommended updates in order to troubleshoot the problem. His antivirus (AVG) won't download updates, for instance.
    He's tried to start Firefox in safe mode, directing it to start without add-ons, and it still crashes.

  • RELEVANCY SCORE 3.53

    DB:3.53:Firefox Crashes kj





    Every time I start Firefox it crashes, even in safe mode.

    DB:3.53:Firefox Crashes kj



    See also:

    https://support.mozilla.org/kb/Firefox+crashes+when+you+open+it

    https://support.mozilla.org/kb/Firefox+crashes
    http://kb.mozillazine.org/Firefox_crashes

  • RELEVANCY SCORE 3.53

    DB:3.53:Firefox Crashes sj



    Firefox will not start at all. Crashes every time

    DB:3.53:Firefox Crashes sj



    Firefox 6.0 Crash Report [@ TimerThread::Run() ]

    https://bugzilla.mozilla.org/show_bug.cgi?id=504669 NEW crash [@ TimerThread::Run()] while in newsgroup

    What is your homepage?

    Are you still running version 6 or have you upgraded?

  • RELEVANCY SCORE 3.52

    DB:3.52:Start Up Every Time I Start Firefox. Why ja



    Startup conf everytime i start firefox, Why ?

    DB:3.52:Start Up Every Time I Start Firefox. Why ja



    Hi Enjo-

    Would you please add more detail? I'm not clear what the problem is.

  • RELEVANCY SCORE 3.52

    DB:3.52:Firefox 21 Crashes Repeatedly 8a



    Every time Firefox starts now it hangs or crashes. Latest crash report: Crash ID: bp-d13170bd-afd1-4f43-9d4b-126fb2130622

    Using Internet Explorer as Firefox has become unusable.

    DB:3.52:Firefox 21 Crashes Repeatedly 8a



    I have the crashing problem in FireFox 24.0

    It just keeps on crashing randomly.

    The crash reports (up to 4 crashes/6 minutes ago):
    Report ID Date Submitted
    bp-ab8b8dff-6a90-444a-aef8-41eba2131016 2013/10/16 02:16 PM
    bp-d2fdf099-490e-411d-a712-680ef2131016 2013/10/16 02:10 PM
    bp-3a066770-4650-4621-9f4a-c579e2131016 2013/10/16 02:01 PM
    bp-0d48016c-45db-447b-b5be-c8ca22131016 2013/10/16 01:49 PM
    bp-513c3b43-37d1-4d96-89aa-b8e4f2131016 2013/10/16 01:49 PM
    c845ceb1-b8a2-4b10-8e25-eb574c96fef6 2013/10/14 12:25 PM
    bp-93c2c465-a88e-467f-9b7f-970d92131014 2013/10/14 12:24 PM
    bp-d482a2e0-2ee2-4065-a1e5-2c6a32131013 2013/10/13 05:26 PM
    26f551dc-7f65-421d-92a6-12f063c34d5e 2013/10/13 10:30 AM
    bp-aaf13797-4c5b-4933-b1fc-b1c4b2131013 2013/10/13 10:30 AM
    bp-4e905a45-36be-44b6-9ccc-84de12131012 2013/10/12 10:46 PM
    bp-112055b8-2d57-4fb0-aefd-99af52131012 2013/10/12 07:28 PM
    1d4d527c-6d6b-4128-aa05-212057151338 2013/10/12 07:24 PM
    bp-dd37ac41-763a-4e8f-9005-5fd412131012 2013/10/12 07:21 PM
    bp-443a4092-0c2e-446d-8be9-a66312131011 2013/10/11 09:39 PM
    bp-96ca7b62-8f7d-4c95-bb95-e4acf2131011 2013/10/11 08:54 PM
    bp-b7b233c5-0b48-48eb-985e-18ddc2131011 2013/10/11 08:47 PM
    bp-e7129d0b-5470-4184-b03e-670862131011 2013/10/11 08:44 PM
    bp-1b776d2e-73b6-43ae-a3ab-2b3932131011 2013/10/11 05:00 PM
    bp-19bb83c1-7089-42e7-a78b-78d472131011 2013/10/11 04:52 PM
    bp-51293e23-b18a-4df4-923d-67ac52131011 2013/10/11 03:56 PM
    bp-04daa7e3-85e8-4cc8-a0eb-6d6882131010 2013/10/10 02:16 PM
    bp-d47bbd4c-4805-4dc0-899d-3079e2131009 2013/10/09 08:44 PM
    bp-dc50944e-b40d-42ce-991d-e03972131009 2013/10/09 11:35 AM
    bp-acdc5f87-8d63-4870-ab8a-1402d2131008 2013/10/08 09:15 PM
    bp-daffd367-1638-42ab-8f11-0351b2131008 2013/10/08 06:32 PM
    bp-3cf1b6e9-ff61-4d2d-bdd5-3b24c2131008 2013/10/08 10:46 AM
    bp-5032309d-3f4d-4e8f-914a-74df52131008 2013/10/08 09:06 AM
    bp-6b563c48-b872-43a1-901a-c60bc2131007 2013/10/07 09:43 PM
    bp-14eeb779-cc9b-4590-8dac-770f82131007 2013/10/07 02:32 PM
    bp-3083f742-a087-420e-8db8-000322131007 2013/10/07 08:35 AM
    bp-21521e0b-4909-41ba-bacf-58db12131006 2013/10/06 07:54 PM
    2ccdf294-f1c3-4c7b-bb14-3c0327a547e3 2013/10/06 06:48 PM
    bp-8ae8c92e-9579-42f9-abda-632e52131004 2013/10/04 06:31 AM
    bp-b66fdb66-2249-451a-ad25-9f0462131003 2013/10/03 07:46 PM
    bp-39c17d21-35ed-4648-a9a2-2a3002131003 2013/10/03 06:30 PM
    bp-ba86ceab-2c50-43ae-b735-22e672131003 2013/10/03 05:51 PM
    bp-fe8564d5-34f9-483d-a7e3-3e5872131003 2013/10/03 02:20 AM
    bp-097efe81-2ff5-4203-ab9c-75b082131002 2013/10/02 10:05 PM
    bp-5209341d-fb4e-4570-b6a2-0bdab2131002 2013/10/02 08:32 PM
    bp-b0a29839-cbe2-4bb4-8b54-b8abb2131002 2013/10/02 07:37 PM
    bp-216db516-d5ef-46c0-930f-6c26f2131002 2013/10/02 05:46 PM
    f6efca46-af9d-4d20-8367-f7070f1b2099 2013/10/01 11:17 PM
    f4bd4388-688e-4af4-a922-9471b5e07677 2013/10/01 11:16 PM
    bp-2f47ed19-3dd9-4c55-b735-c15912131001 2013/10/01 09:15 PM
    bp-cfe2e57a-86af-4edb-9f4c-dcc672131001 2013/10/01 03:36 PM
    bp-1735dcf6-b1ae-4ff4-a2c4-283102131001 2013/10/01 06:08 AM
    bp-68595d4e-bb53-4a36-b20e-454f92130930 2013/09/30 10:01 PM
    18e44984-3d0c-4b65-8fc5-c6a230babab5 2013/09/30 07:10 PM
    bp-e099a624-8f39-4601-8b3a-4e9662130930 2013/09/30 07:03 PM
    bp-eebe660c-0084-4ac1-9ba5-679ac2130930 2013/09/30 11:01 AM
    bp-e52407b1-cb52-4b09-a9a2-85c262130926 2013/09/26 03:18 PM
    bp-7baccc05-7993-4a58-a169-878522130926 2013/09/26 08:35 AM
    bp-ac39256e-17fd-47e6-ab5d-3d9ea2130924 2013/09/24 06:55 PM
    bp-62282b31-122c-4b8d-8ebb-7fd472130924 2013/09/24 11:18 AM
    bp-af2f2c33-6735-484f-9167-12da92130923 2013/09/23 07:17 PM
    bp-248ae611-6081-45cc-bb55-f07082130923 2013/09/23 03:51 PM
    bp-e07e4854-dbfb-4061-a4f0-a61cc2130923 2013/09/23 09:51 AM
    bp-bd5ba94c-3f5c-46b0-b830-118db2130923 2013/09/23 05:43 AM
    bp-8f86ce0e-9f42-4fcb-8134-6a2be2130922 2013/09/22 10:02 PM
    bp-279c8fad-1a04-4267-872f-131662130922 2013/09/22 09:02 PM
    bp-9cbe744b-5486-47a7-ada2-adeb42130922 2013/09/22 07:42 PM
    bp-daf3694c-d751-48db-9c46-a09b02130922 2013/09/22 06:42 PM
    bp-fd328529-8f34-4708-85d1-76e1a2130922 2013/09/22 01:26 PM
    bp-2767635c-ab8e-4a64-8dba-7a38c2130921 2013/09/21 04:52 PM
    a0c028b7-e760-4c77-b15c-b5edb81bd9e4 2013/09/21 10:03 AM
    02593211-fcd6-4ddf-81a8-6176aa2751ce 2013/09/21 10:03 AM
    bp-a7e0d2c7-af52-440a-a0fe-481e32130921 2013/09/21 04:00 AM
    bp-12570d8d-226c-47f4-ac50-eb4772130920 2013/09/20 05:42 PM
    9ea4598c-d55a-4375-ba99-a4bc5dd517e7 2013/09/19 08:56 PM
    bp-dd958dbf-8c37-4294-8cec-453f22130919 2013/09/19 07:57 PM
    71e0d7a3-d8c3-458e-a63b-514c73e79c49 2013/09/19 06:29 PM
    836d0106-df31-4006-9357-c2e21130391c 2013/09/19 01:28 AM
    bp-b14d2cce-cf89-431f-9735-cbd5c2130918 2013/09/18 11:26 PM
    bp-8ce24a4c-a185-4982-8c12-bc6c12130918 2013/09/18 09:55 PM
    bc2276e7-fc3d-46da-84bb-6a308c6860bd 2013/09/18 09:15 PM
    bp-2610addf-e706-40ed-a3c0-92d002130918 2013/09/18 09:05 PM
    bp-1ae29a64-0716-458a-b116-8b0bf2130918 2013/09/18 03:37 PM
    bp-e2387a6f-a8f1-4f1b-b137-e44992130918 2013/09/18 12:10 PM
    bp-5b8e5e83-aec4-47a1-85b8-a2a522130917 2013/09/17 10:28 PM
    bp-24267528-a0e1-470d-84f3-d6cdd2130917 2013/09/17 09:01 PM
    bp-a7663144-691b-486b-9e57-aad6a2130917 2013/09/17 07:41 PM
    bp-989682c2-f300-4af9-ae92-7a0f82130917 2013/09/17 06:39 PM
    bp-e2097115-3b20-48e3-9678-93b822130917 2013/09/17 04:40 PM
    bp-f35f0253-abac-46b5-a5c5-f45322130917 2013/09/17 01:13 PM
    bp-400dc73e-46a3-4eb3-aa1f-ffc182130917 2013/09/17 09:47 AM
    bp-652fc248-31f0-4007-b824-8b1752130916 2013/09/17 12:58 AM
    bp-e3084e40-c358-4dd7-b0cd-dd5be2130916 2013/09/16 11:59 PM
    bp-e0689de4-48a4-4a23-b8f1-c3d1a2130916 2013/09/16 11:04 PM
    bp-f65137f3-1bfb-4f38-b821-cfcbc2130916 2013/09/16 09:57 PM
    bp-27379926-e93a-4e2f-87d2-d4f512130915 2013/09/15 08:03 AM
    bp-669c7014-2089-4c57-9f68-06dcd2130915 2013/09/15 06:25 AM
    8652349c-37c7-4730-89e9-0f293b1ae6fe 2013/09/14 09:26 PM
    02666a43-2213-4b7b-94ce-20bd4fa4f6b8 2013/09/14 09:14 PM
    bp-76937c67-a5b7-4f61-8cc9-2f2f42130914 2013/09/14 08:49 PM
    bp-5777ca78-54b1-4eb9-aa5c-8a9082130912 2013/09/12 09:41 PM
    bp-c50d76d4-9e18-432f-ad3b-394ce2130912 2013/09/12 03:52 PM
    bp-8d997ee8-1da1-4aad-abeb-7cbe62130912 2013/09/12 08:32 AM
    bp-66b59323-2486-4df4-8b91-6c80f2130911 2013/09/11 10:33 PM
    bp-2fb619e5-9630-43ae-918e-970b92130911 2013/09/11 09:36 PM
    bp-b422d437-ca61-4974-becf-771d72130911 2013/09/11 08:54 PM
    bp-668acecd-463c-4c90-87f7-fc12c2130911 2013/09/11 07:57 PM
    bp-2631bcf1-14d6-4a7e-82f8-6e3402130911 2013/09/11 06:45 PM
    bp-f6cca481-385a-4e4a-805a-da6f72130911 2013/09/11 05:16 PM
    bp-e0e901bb-6d79-4b06-811d-e133b2130911 2013/09/11 04:16 PM
    aca3a1ee-fcdf-450a-ae0c-a474240e227d 2013/09/11 12:28 AM
    bp-d7043112-1c82-42c0-9fd9-8e0242130910 2013/09/10 11:29 PM
    bp-cadf68b8-6bb6-4835-92cb-29a932130910 2013/09/10 12:17 PM
    bp-93a2507e-d843-4f5b-a3a4-e8f882130910 2013/09/10 10:47 AM
    bp-4cef1af8-9468-4583-9bda-e53892130910 2013/09/10 06:44 AM
    bp-db4ae792-982e-4a92-92cb-f15d82130909 2013/09/09 11:23 PM
    bp-cfd4fa66-a8e7-43cd-a3a8-04ae92130909 2013/09/09 10:31 PM
    bp-d6ca9f52-d89f-4289-a84d-7a5cb2130909 2013/09/09 01:26 PM
    bp-8af49994-f8d4-46f4-9fd0-147b02130909 2013/09/09 07:52 AM
    bp-5a428227-3ead-4a75-9991-179e32130908 2013/09/08 07:44 PM
    bp-6ce6e7d5-6513-40f1-a920-147712130908 2013/09/08 06:12 PM
    bp-9161c553-f15f-45bc-8b88-28c192130908 2013/09/08 02:30 PM
    bp-7c8cc6da-080e-488a-a6fe-c639f2130908 2013/09/08 07:50 AM
    bp-5c05227c-e620-4bc3-9de6-866662130907 2013/09/07 06:57 PM
    bp-f809d66f-8ece-4aec-b0bf-9fa192130907 2013/09/07 02:06 PM
    bp-ca270bd0-0d7c-4f87-9669-654692130906 2013/09/06 05:04 PM
    bp-89ced1b1-a300-4e45-8c84-5cb2e2130906 2013/09/06 07:21 AM
    bp-ae343f1c-6ac7-4ceb-88fd-fdbd02130905 2013/09/05 08:18 PM
    bp-428f13d0-6ad0-428b-baca-c42a62130905 2013/09/05 07:12 PM
    bp-c3a3363c-7d78-427e-aa3d-636972130904 2013/09/04 03:27 PM
    46f36e75-6aa2-4c55-aeee-cdbd645ef33e 2013/09/04 01:20 PM
    bp-37932226-c5e0-4e97-87b1-a83422130903 2013/09/03 09:35 PM
    bp-57e23937-5ea2-41a0-ab7b-06dbc2130902 2013/09/02 04:21 PM
    bp-06506f60-5f57-4232-bba9-457712130901 2013/09/01 08:34 PM
    bp-d07e9777-7648-4c32-9b00-c82e12130901 2013/09/01 01:28 PM
    5cb76245-c897-4bfd-9659-156651775271 2013/09/01 11:44 AM
    322bbfde-9932-4cb8-bc06-29bbab8e1179 2013/09/01 11:35 AM
    f8a62b02-7d74-4a96-9254-4fc7c845ef5c 2013/09/01 10:49 AM
    bp-29a86f4e-7ba5-4255-8c1f-90c482130901 2013/09/01 09:23 AM
    bp-e1f84acc-92d7-4c58-a565-ad9d02130831 2013/08/31 09:24 PM
    bp-b5375882-646e-47bd-a49b-0e0f32130831 2013/08/31 06:21 PM
    ea6ddb39-f357-4ed1-9173-09cbc98dad96 2013/08/31 06:05 PM
    bp-553e9475-c9e0-408c-84b6-5aba62130831 2013/08/31 04:40 PM
    bp-7f92b8de-938f-4e5d-ac2f-19b3b2130831 2013/08/31 04:00 PM
    bp-af0d2fca-57d4-48e5-bf23-71d552130831 2013/08/31 03:26 PM
    bp-84f486fd-47f3-4719-a1ee-95efe2130830 2013/08/30 06:06 PM
    bp-ee735f96-d132-4966-8656-cecb52130827 2013/08/27 07:28 PM
    bp-718754f0-2b96-48ac-9f25-1bd8b2130826 2013/08/26 08:50 AM
    bp-1b50b0c7-cdd8-49a9-9db6-e28b72130822 2013/08/22 03:14 PM
    b652853b-cfe7-40f5-9cf4-54f988001335 2013/08/21 03:55 AM
    bp-81e9e189-e1ff-425f-9029-10bfe2130820 2013/08/20 07:54 PM
    bp-8f8977fa-7032-47d7-a7cb-cd09d2130820 2013/08/20 03:41 PM
    bp-d4beec6c-f4a2-4a02-8eac-6703f2130819 2013/08/19 10:01 PM
    bp-81c7872e-dcaa-4294-a22c-7bacf2130819 2013/08/19 05:31 PM
    bp-d89180ce-cab3-4323-b9ce-346602130819 2013/08/19 12:56 PM
    bp-6178da62-32af-405e-86c2-c1ffe2130818 2013/08/18 09:56 PM
    bp-4b49c181-e719-4ee9-a05c-a7f752130818 2013/08/18 03:56 PM
    bp-dbd3ea29-056a-4373-a3c4-889772130818 2013/08/18 08:09 AM
    bp-dc8d143b-5cb5-44e5-87e6-584812130817 2013/08/17 03:15 PM
    bp-5689846b-7e20-46f2-93cd-fe9592130817 2013/08/17 08:18 AM
    bp-dc6232c8-44ce-4628-b2d4-cab242130816 2013/08/16 09:23 PM
    70203ff7-4579-4ee8-9ae6-de24e84a2861 2013/08/14 10:11 AM

    Please help!!

  • RELEVANCY SCORE 3.52

    DB:3.52:I Have Done All The Above And Firefox Always Crashes cd



    Every time I use firefox it freezes up and or crashes, EVERY TIME

    DB:3.52:I Have Done All The Above And Firefox Always Crashes cd



    Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

    Tools Options Advanced General Browsing: "Use hardware acceleration when available"
    https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • RELEVANCY SCORE 3.51

    DB:3.51:Crashes On Startup And To The Best Of My Knowledge, Unfixable. 37



    Its a random chance at the start of a random day that it crashes on startup, freeze then crash. The only plugins i have installed are Java and Shockwave flash. I tried every method possible to the best of my knowledge but nothing worked. Eventually it let me back on, but it is still annoying regardless, as it happens nearly every time i start up Firefox.

    DB:3.51:Crashes On Startup And To The Best Of My Knowledge, Unfixable. 37



    First off, don't use Advanced System care or registry cleaners, they will actually break your computer's registry.

    Second, Make sure you have Windows up to date, and update your graphics driver. Upgrade your graphics drivers to use hardware acceleration and WebGL

    Do you still have a crash? If you do, please submit the report and give the new crash id

  • RELEVANCY SCORE 3.44

    DB:3.44:Firefox Crashes On Startup 1z



    my firefox is not starting now.

    DB:3.44:Firefox Crashes On Startup 1z

    Helpful Reply


    Which version? What was the last thing that occurred? Was it after the latest update to 16.0.1?

  • RELEVANCY SCORE 3.36

    DB:3.36:Firefox Crashes Upon Startup xf



    Firefox crashes on startup. I have tried opening the browser in safe mode, and I still get the crash report error. It has been this way for over a week now, and every time I try and start it, and get the crash report, I fill in my email address, but nobody has gotten back to me.

    DB:3.36:Firefox Crashes Upon Startup xf

    Question owner


    I already tried completely uninstalling and then re-installing firefox already. Firefox was fine for a few days, and then it suddenly started happening again.

    I will post a few more random crashes from the past week...I have a lot, so I will just pick at random:

    bp-0883f6b1-be32-4978-96d2-a916a2120827

    bp-0cd6c012-77ae-4942-a748-079472120826

    bp-1c13308a-ee91-4f80-ba70-cc43f2120825

    bp-b0ef6caa-4ed2-4411-8a7d-195082120824

    bp-a848628d-b91f-4d05-a485-f16472120821

    Is there anything else I can do, other than un-install and re-install?

  • RELEVANCY SCORE 3.34

    DB:3.34:Firefox Crashes 1z



    Firefox crashes on startup even in safe mode

    DB:3.34:Firefox Crashes 1z



    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes

    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    You can also try a clean reinstall.

    https://support.mozilla.com/kb/Basic+Troubleshooting

  • RELEVANCY SCORE 3.33

    DB:3.33:Firefox Crashes fj



    All the time. Even in safe mode. I send the damn reports every time it crashes. You have them.

    DB:3.33:Firefox Crashes fj



    When you send "us" a crash report it just goes into a giant data base. In order to help you we need the crash id. See these instructions - they show you how to get the crash id even if you can't start Firefox.

  • RELEVANCY SCORE 3.33

    DB:3.33:Firefox Crashes pd



    Firefox crashes upon startup or within a minute or two of startup. Usually this happens pretty much every time I try to start it, but occasionally, Firefox will remain open for a few minutes before crashing. I've tried starting it in Safe Mode, and it also crashes then. I think it started happening with some version of Firefox 12, it kept happening when I updated to 13, and I just uninstalled and reinstalled the latest version of Firefox 14.

    DB:3.33:Firefox Crashes pd



    I started having this Problem with FF14... I don't know what it is, but every 2 or 3 times that I start FF i happens and it's making me crazy... :S

  • RELEVANCY SCORE 3.32

    DB:3.32:Ovi Suite 3.0.0.284 Crashes sj



    Ovi Suite 3.0.0.284 crashes every time on startup.

    DB:3.32:Ovi Suite 3.0.0.284 Crashes sj


    hi,

    yes my system is clean

    i get error messages

    i just uploaded the dump file to the error report

  • RELEVANCY SCORE 3.32

    DB:3.32:Firefox Crashes ac



    Firefox crashes on startup, also crashes in safe mode
    Crash ID: bp-3df3948e-aa33-490a-a05d-92e4c2131107

    DB:3.32:Firefox Crashes ac



    Can you try this in a new profile, if the new one doesnt crash, you can still recover data from the old profile.

    Use the Profile Manager to create and remove Firefox profiles
    Recovering important data from an old profile

  • RELEVANCY SCORE 3.32

    DB:3.32:Firefox Crashes 88



    Firefox crashes immediately on opening, every time.

    Crash ID: bp-82433584-8be7-404d-b43b-c24702111111

    DB:3.32:Firefox Crashes 88

    Question owner


    Thanks - sorted!

    "Go to Firefox buttonHelpAbout Firefox to check your Firefox version" isn't a very helpful response, when the problem is that Firefox won't start up!

  • RELEVANCY SCORE 3.32

    DB:3.32:I Cannot Start Firefox On Startup. Heres My Crash Report: Crash Id: Bp-446e3e44-4c7a-4b53-80f0-C6c4c2130724 31



    Every time I start Firefox, it crashes immediately. I've tried everything and spent a lot of time trying to fix it but couldn't. I uninstalled, delete Mozilla Firefox file, re-installed it and again it crashed and couldn't open.

    DB:3.32:I Cannot Start Firefox On Startup. Heres My Crash Report: Crash Id: Bp-446e3e44-4c7a-4b53-80f0-C6c4c2130724 31

    Question owner


    Wow, disable (unchecked) "Use hardware acceleration when available" did the trick. It works now after many hours of trying to fix the problem. I uninstalled many software that I thought might conflict with FIrefox but that was it. Thank you very much for all of your help.

  • RELEVANCY SCORE 3.30

    DB:3.30:Firefox Crashes kx



    Every time I start firefox 8.0 it crashes in regular or safe mode

    DB:3.30:Firefox Crashes kx

    Chosen Solution


    Thank you for the quick resposnse. I found out that my Roboform program/toolbar was out of date. After updating it to the latest version 7.6.2, it solved my issue. No more crashes.

  • RELEVANCY SCORE 3.30

    DB:3.30:Firefox Crashes 71



    Firefox wont open and every time I click on it the firefox crash reports comes on

    DB:3.30:Firefox Crashes 71



    Hi smallwoodmp,

    You should try starting Firefox in Safe Mode? Try holding down shift while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. There is also a lot of useful information in the Knowledge Base article Firefox crashes when you open it. If you aren't using the latest version of Firefox, you might want to try updating. If the crash still occurs, take a look at this article that discusses issues with the latest version of Firefox? There is some information in there on crashes at startup that might help.

    Hopefully this helps!

  • RELEVANCY SCORE 3.23

    DB:3.23:Firefox Crashes m8



    I only get a crash report every time I try to open Firefox. It won't open in safe mode either.

    DB:3.23:Firefox Crashes m8

    Chosen Solution


    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.org/kb/Firefox+crashes

  • RELEVANCY SCORE 3.23

    DB:3.23:Logic Crashes On Startup Of 'Core Audio' x9


    hi!
    suddenly my logic crashes every time on startup when it is initialising 'core audio'
    any suggestions?

    equipment:
    logic 8.1.
    leopard 10.5.2
    macbook pro 2,4 ghz
    ram: 2 gb

    DB:3.23:Logic Crashes On Startup Of 'Core Audio' x9

    I have been looking for a solution for about 5 hours. And your answer resulted into right solution.
    THANK YOU THANK YOU THANK YOU!!!!

  • RELEVANCY SCORE 3.23

    DB:3.23:Firefox Crashes 7d



    downloaded Firefox 8.0
    Firefox crashes at startup even in safe mode

    DB:3.23:Firefox Crashes 7d



    can you provide us some crash id? go to about:crashes and collect

  • RELEVANCY SCORE 3.21

    DB:3.21:Firefox Crashes Every Time I Try To Print. How Do I Fix? cm



    Firefox crashes every time I try to print.

    DB:3.21:Firefox Crashes Every Time I Try To Print. How Do I Fix? cm



    I see two crash reports appended:

    bp-b68b4929-cfe9-40c7-a578-c226b2141215
    bp-117a2d58-7e2e-49b9-a09e-10ecf2141215

    Both show a problem with the KONICA MINOLTA C554 ImageQuality printer.

  • RELEVANCY SCORE 3.19

    DB:3.19:Firefox Crashes ms



    Crash ID: bp-3b85ffb9-2e44-4f7b-a583-08c582140806
    My firefox crashes every time I am trying to open it.
    Please, help.

    Thanks for your time!

    DB:3.19:Firefox Crashes ms



    This could also be a problem with one or more prefs.
    You can inspect and modify preferences on the about:config page.

    Try to delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value.

    You can use this button to go to the currently used Firefox profile folder:

    Help Troubleshooting Information Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

    See also:

    http://kb.mozillazine.org/Preferences_not_saved

  • RELEVANCY SCORE 3.19

    DB:3.19:Firefox Crashes 7k



    Firefox crashes every time on open.

    DB:3.19:Firefox Crashes 7k

    Question owner


    Yep.. That was my last resolution. It works after a reinstall but not sure what made it crash...and wish to know how to solve that without reinstall. Anyway Thanks dude :)

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes 1p



    every time i open firefox it crashes

    DB:3.18:Firefox Crashes 1p



    Crash report : e8ab77ac-df2a-4d81-867a-cd0f02111009

    Crash signature : nsStandardURL::SchemeIs(char const*, int*)

    That tends to be caused by malware. try using multiple tools and applications to check for the problem see

    Troubleshoot Firefox issues caused by malware

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes 9a



    Firefox crashes on startup

    DB:3.18:Firefox Crashes 9a

    Chosen Solution


    Your crashreport:

    https://crash-stats.mozilla.com/report/index/bp-185fb3d4-f025-4ac4-9e44-bc0952111108

    Firefox 8.0 Crash Report [@ DbgBreakPoint ]

    This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes When Trying To Load Jmol Applets a7



    Hi there, for couple of weeks now every time I try to load a Jmol applet like the ones in the page:http://jmol.sourceforge.net/demo/atoms/ firefox suddenly crashes everytime. First I thought the problem was firefox,so I switched to Chrome which although doesnt crash doesnt render anything either. Finally, because I normally use an enlightment (e17) desktop, I tried an alternate window manager (it actually was wmii) and the problems continued. Do you thinks this has anything to do with my 64 bit system? Would anyone have any advice, I really need this to work!!Thanks

    DB:3.18:Firefox Crashes When Trying To Load Jmol Applets a7


    ok, I was using jre (the propietary version) I changed to to openjdk icedtea and that solved the problem. It works perfectly now. Thanks very much.

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes On Startup j9



    I've been unable to start firefox since yesterday, every time I try to open the application, in both normal and safe mode, I get a Mozilla Crash Reporter. I remember updating firefox before that, and I've never been able to use firefox after the update yesterday. This morning I downloaded and reinstalled the latest version, and the same problem still persists.

    DB:3.18:Firefox Crashes On Startup j9


    I've been unable to start firefox since yesterday, every time I try to open the application, in both normal and safe mode, I get a Mozilla Crash Reporter. I remember updating firefox before that, and I've never been able to use firefox after the update yesterday. This morning I downloaded and reinstalled the latest version, and the same problem still persists.

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes ff



    Firefox crashes immediately on startup.

    DB:3.18:Firefox Crashes ff



    You posted a corrupted crash id: bp-90626547-8213-46c3-96e (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx), so we can't check that.

    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).

    You can find the IDs of the submitted crash reports on the about:crashes page.

    You can open the about:crashes page via the location bar, like you open a website.

    See http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes c3



    Firefox crashes on startup. I tried all the steps.

    DB:3.18:Firefox Crashes c3



    Hi edwinstevens,

    I'd try starting Firefox in Troubleshoot Firefox issues using Safe Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

    Hopefully this helps!

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes 18



    hi
    my firefox crashes on startup all the time

    DB:3.18:Firefox Crashes 18



    Sorry, your crash report is empty (@ EMPTY: no crashing thread identified; corrupt dump), so there is no data in it that might help to identify the cause.

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.org/kb/Firefox+crashes

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes k8



    Every time I open Firefox, it immediately goes to a window that has about:sessionrestore in the bar and crashes. I must force quit every time. No other option.

    DB:3.18:Firefox Crashes k8



    hrd2bhmbl,

    I mentioned how to do a reset in one of my posts above

    I was hoping you still would be able to do that even if Firefox was not starting up properly. You mentioned you could see

    about:sessionrestore in the bar

    and I hoped you would also have a working button

    .

    If you wish to try your own suggestion of uninstalling and reinstalling Firefox see this article

    Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox

    Obviously you may use Safari to download a copy of Firefox installer from

    http://www.mozilla.org/en-US/firefox/all/

    These are the instructions you will need

    To perform a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

    Note: You might want to print these steps or view them in another browser.

    Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    Delete the Firefox installation folder, which is located in this locations, by default:
    Mac: Delete Firefox from the Applications folder.
    Now, go ahead and reinstall Firefox:
    Double-click the downloaded installation file and go through the steps of the installation wizard.
    Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

    More information about reinstalling Firefox can be found here.

    WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device!

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes xj



    Will not start and crashes every time I try to open.

    DB:3.18:Firefox Crashes xj



    Hey gwrowe1969,

    Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

    There is also a lot of useful stuff in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes Knowledge Base article.

    Hopefully this helps!

  • RELEVANCY SCORE 3.15

    DB:3.15:Firefox Crashes a7



    Great new update. NOT.

    Crashes every single time I try to open Firefox within seconds.
    Even in safe mode.

    Well, back to IE or Chrome.

    Thanks a lot, Firefox.

    DB:3.15:Firefox Crashes a7



    Your crashreport:

    https://crash-stats.mozilla.com/report/index/bp-88ba66d1-6418-4aa8-9ee4-6c4a52111109

    Firefox 8.0 Crash Report [@ DbgBreakPoint ]

    This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox 3.5 Crashes On Startup - Safe Mode Doesnt Help aj



    Here's my crash bucket:

    http://crash-stats.mozilla.com/report/index/5a08cd89-f446-4bdf-9046-480b42100507

    This happened

    Every time Firefox opened

    Today. I don't know what page I was browsing at the time.
    User Agent

    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

    DB:3.14:Firefox 3.5 Crashes On Startup - Safe Mode Doesnt Help aj

    Question owner


    Sorry, I meant to write Firefox 3.6. Apparently I can neither delete nor edit my post.

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes 8k



    Every time I am on Yahoo images Firefox crashes

    DB:3.12:Firefox Crashes 8k



    Hey dean,

    Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

    There is also a lot of useful stuff in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

    Hopefully this helps!

  • RELEVANCY SCORE 3.11

    DB:3.11:Firefox Crashes At Startup 3f



    I updated Firefox to the latest version and it crashes every time I try to restart it. It looks like it's trying to load my tabs and then it abruptly crashes and tells me to report the problem, which I did repeatedly but it never loads. This extremely frustrating since I was using Firefox as my exclusive browser and have lots of bookmarks in it. I tried to unload the program and reload the earlier version but I couldn't find an earlier version anywhere. I really don't want to be forced to use Internet Exploder instead!

    DB:3.11:Firefox Crashes At Startup 3f

    Question owner


    Uh, RoboForm? What?? What's that have to do with Firefox crashing?
    I already have the latest RF and that wasn't the issue at all. It was a Firefox problem, not a RoboForm one. After uninstalling and reinstalling as I mentioned earlier, I'm not experiencing any problems now.

  • RELEVANCY SCORE 3.11

    DB:3.11:Firefox Crashes fk



    crashes on startup

    DB:3.11:Firefox Crashes fk



    Is the toolbar enabled in Add-ons Extensions?

    Is the toolbar selected to display (checked=display; unchecked=do not display) in Options [X] Toolbar Name?

    If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

  • RELEVANCY SCORE 3.11

    DB:3.11:Firefox Crashes sa



    Firefox 8.01 immediately crasheds on startup - it worked ok a week ago but now crashes every time on startup.

    I have trief the safemode (holding shift) and the uninstall, deleted AppData/Mozilla directories , reboot/reinstall and still no change.

    DB:3.11:Firefox Crashes sa



    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes
    https://support.mozilla.com/en-US/kb/latest-firefox-issues

  • RELEVANCY SCORE 3.11

    DB:3.11:Firefox Crashes When Opening 1s



    Firefox crashes when I try to open it. I get the crash reporter every time. It even crashes in safe mode and I've tried all the suggested troubleshooting.

    DB:3.11:Firefox Crashes When Opening 1s



    did you use Firebug? your crash mostly related to Firebug, if you have Firebug try to restart your browser with Firebug disable

    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.org/kb/Firefox+crashes
    https://support.mozilla.org/en-US/kb/latest-firefox-issues

  • RELEVANCY SCORE 3.11

    DB:3.11:Firefox Doesnt Open Website Www.Kaspersky.Pl 7s



    Firefox doesn't open website www.kaspersky.pl and www.kaspersky.com only.

    This happened

    Every time Firefox opened

    DB:3.11:Firefox Doesnt Open Website Www.Kaspersky.Pl 7s


    Firefox doesn't open website www.kaspersky.pl and www.kaspersky.com only.

    This happened

    Every time Firefox opened

  • RELEVANCY SCORE 3.11

    DB:3.11:Firefox Crashes 3d



    Dear Staff,
    I use Windows XP and I've downloaded Firefox 8.0 but every time I start up the program, it crashes. It crashes at startup even in Safe Mode.
    Thank you for your help.

    DB:3.11:Firefox Crashes 3d



    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes

  • RELEVANCY SCORE 3.10

    DB:3.10:Firefox Crashes dd



    Crashes every time I open it.

    DB:3.10:Firefox Crashes dd

    Question owner


    I have done a system restore to bring my original Firefox account back as it was. I downloaded the 7.7.4 Roboform update through Internet Explorer and all is fine. Thanks again. That was a horror!

  • RELEVANCY SCORE 3.10

    DB:3.10:Firefox Crashes x9



    Firefox crashes at startup -- would you be able to help me?

    DB:3.10:Firefox Crashes x9

    Question owner


    Hi cor-el:

    I apologize for the confusion. I posted the Troubleshooting information from the Aurora 9.0 build -- which actually is not crashing at startup.

    The nightly build 10.0 and 7.0.1 Ubuntu versions are the ones crashing at startup.

    Also -- I tried running both the 10.0 and 7.0.1 versions via safe mode (disabling everything) but they still both crash at startup.

    I'm OK using the non-crashing Aurora 9.0 version for now. I'm hoping that future updates to the 10.0 and 7.0.1 will solve my issue in the future.

  • RELEVANCY SCORE 3.10

    DB:3.10:Firefox Crashes dp



    Every time i try to save a picture to my desktop, FF27 crashes and i have to re-open it

    DB:3.10:Firefox Crashes dp

    Chosen Solution


    There are other things that need your attention.

    Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs each time you start Firefox.

    The user.js file is only present if you or other software has created it, so normally it wouldn't be there.
    You can check its content with a plain text editor if you didn't create this file yourself.

    The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

    Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

    http://kb.mozillazine.org/Preferences_not_saved

  • RELEVANCY SCORE 3.09

    DB:3.09:Firefox Crashes 1p



    I have followed all the troubleshooting steps, but Firefox continues to crash every time it opens, almost immediately upon opening.

    DB:3.09:Firefox Crashes 1p



    Hi,

    You can try to open Firefox in Safe Mode, or in a new profile.

  • RELEVANCY SCORE 3.09

    DB:3.09:Firefox Crashes At Startup 87



    Firefox crashes every time I open it, even in Safe Mode. I've tried reinstalling and deleting the profile folder. Mac OS X 10.6.8

    DB:3.09:Firefox Crashes At Startup 87



    You can do a check for corrupted and duplicate fonts and other font issues:

    http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
    http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html

  • RELEVANCY SCORE 3.06

    DB:3.06:Everything Firefox Uses Crashes Please Help Desperate! pk



    Well heres the thing,
    I just built my new pc about a month ago
    everything checked dubble checked all worked fine.
    but now the problem
    one day my brother uses my pc to download a file, I have seen the file it looked like a virus cues (sorry for grammar im dutch) it was about 500mb large the exe. pic was weird and it was supposed to be a game of 1.2 gb i panicked when my brother said he had run the exe. file and nothing happend.

    so I ran a large slow computerscan (a full one) with F-secure
    then when i opend firefox it crashes on startup
    -that means google typing one letter in and boom total frees

    I used google chrome from my dads usb stick and began searching.
    every solution failed cues the solution accouire firefox to be run

    after a few re installs of firefox it still crashes and afer 5-6 start ups it wouldnt start the firefox logo appeard faded and dissapeard. next when i open firefox it says;

    firefox was closed when it was running run firefox in safemode or try a reboot (or somthing (dutch ya know) when ever i try to do it crashes

    its like every program firefox uses crashes either profilemanager

    but now the weird thing when i reinstall firefox the first time i run it from the ""you have installed firefox"" window it works fine

    so in short

    all programs related to firefox are not responding on startup
    my pc is virus free (belive me i ve scanned hundreds of times)

    no solution so far has worked
    firefox runs the first time on startup from you have installed firefox window

    after that total crash

    ps the only fiel in my crashfolder is; InstallTime20121024073032

    DB:3.06:Everything Firefox Uses Crashes Please Help Desperate! pk



    Your Firefox installation may have gotten damaged.

    Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

    C:\Program Files\Mozilla Firefox\
    http://kb.mozillazine.org/Installation_directory

    Download a fresh Firefox copy and save the file to the desktop.

    Firefox 16.0.x: http://www.mozilla.org/en-US/firefox/all.html

    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

    Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    http://kb.mozillazine.org/Uninstalling_Firefox

    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

    If you keep having problems then also create a new profile.

    http://kb.mozillazine.org/Profile_folder_-_Firefox
    http://kb.mozillazine.org/Profile_backup

    http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

    You can also do a malware check with some malware scanning programs on the Windows computer.

    You need to scan with all programs because each program detects different malware.

    Make sure that you update each program to get the latest version of their databases before doing a scan.

    http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    http://www.superantispyware.com/ - SuperAntispyware
    http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    http://www.safer-networking.org/en/index.html - Spybot Search Destroy

    You can also do a check for a rootkit infection with TDSSKiller.

    http://support.kaspersky.com/viruses/solutions?qid=208280684

    See also:

    "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • RELEVANCY SCORE 3.06

    DB:3.06:Firefox Crashes kx



    after downloading a game, dc universe, firefox crashed. the crash messages appears every time i click on the icon

    DB:3.06:Firefox Crashes kx


    after downloading a game, dc universe, firefox crashed. the crash messages appears every time i click on the icon

  • RELEVANCY SCORE 3.06

    DB:3.06:Firefox Crashes Every Time I Try To Print. kx



    Ever since updating to 3.6.10 Firefox crashes every time I attempt to print. I am on a Mac running OS X 10.4.11.

    DB:3.06:Firefox Crashes Every Time I Try To Print. kx


    Ever since updating to 3.6.10 Firefox crashes every time I attempt to print. I am on a Mac running OS X 10.4.11.

  • RELEVANCY SCORE 3.06

    DB:3.06:Firefox Crashes 7d



    Firefox crashes every time i try open it.

    DB:3.06:Firefox Crashes 7d

    Chosen Solution


    Your crashreport:

    https://crash-stats.mozilla.com/report/index/bp-56d18207-feca-4ed2-b72e-b7d832111111

    Firefox 8.0 Crash Report [@ DbgBreakPoint ]

    This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.

  • RELEVANCY SCORE 3.06

    DB:3.06:Firefox Crashes k1



    mozilla firefox is crash report every time .i trying all ways your suggestion but cannot till now.

    DB:3.06:Firefox Crashes k1



    An add-on that restored stability to my installation is Memory Fox. (I am in no way associated other than as a user.) What gave me a clue is that the crashes began occurring after I had uninstalled it in the belief that memory problems had been fixed in FF. When the possible connection dawned on me I re-installed it and the stability returned.

    After installation you need to pull down "Tools" click on Memory Fox and check "Activate Memory Fox - browser only." I had failed to do that and thought I was barking up the wrong tree until I noticed it, checked it and the problem went away. It may not help you but is worth a try.

    My guess is that it is garbage collecting data and eliminating it's addressability before it is executed as instructions by something.

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox 3.6.10 On Windows 7 Crashes Always On First Startup After A Few Seconds ca



    Every time I open up Firefox, always Firefox crashes within the 1st minute of start up, after the crash the reporter opens up and if I click don't submit, the crash process will happen again.

    However if I click 'Submit' then Firefox remains stable afterward, until I close the window and start up Firefox again.

    DB:3.05:Firefox 3.6.10 On Windows 7 Crashes Always On First Startup After A Few Seconds ca


    Every time I open up Firefox, always Firefox crashes within the 1st minute of start up, after the crash the reporter opens up and if I click don't submit, the crash process will happen again.

    However if I click 'Submit' then Firefox remains stable afterward, until I close the window and start up Firefox again.

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox Crashes s9



    Updated to Firefox 8, crashes on startup, can't open in safe mode.

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox Crashes d1



    Every time I search Google images, Firefox crashes within 1-2 seconds.

    DB:3.05:Firefox Crashes d1



    1) You are running a VERY OLD and very insecure version of Firefox. You should upgrade ASAP!

    2) The crash is caused by AVG

    Firefox 3.6.7 Crash Report [@ avgssff.dll@0xe8d0 ]
    https://bugzilla.mozilla.org/show_bug.cgi?id=652591

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox Crashes 1s



    crashes at startup even in safe mode

    DB:3.05:Firefox Crashes 1s



    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes

    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

    See:

    http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
    https://support.mozilla.com/kb/Mozilla+Crash+Reporter
    https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox Crashes sa



    Firefox clashes on startup.

    DB:3.05:Firefox Crashes sa



    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes

    Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) Add-ons Appearance/Themes).

    Don't make any changes on the Safe mode start window.
    https://support.mozilla.com/kb/Safe+Mode

    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • RELEVANCY SCORE 3.04

    DB:3.04:Firefox Crashes xz



    Every time I open firefox it crashes. Safe mode doesn't work and I have tried reinstalling it. Nothing works

    DB:3.04:Firefox Crashes xz



    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes
    https://support.mozilla.com/en-US/kb/latest-firefox-issues

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes p8



    The Mozilla Crash Reporter window appears every single time I open Firefox, even in safemode.

    DB:3.03:Firefox Crashes p8



    go to programs, delete firefox and reinstall it again.

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes x7



    Crashes after entering master password at browzer startup.

    DB:3.03:Firefox Crashes x7

    Question owner


    TYVM, much appreciated the fast assistance.

  • RELEVANCY SCORE 3.02

    DB:3.02:Crash On Start df



    i often have about 131 tabs open in firefox (yes i know its much)
    before the update firefox got yesterday firefox was fine with opening the 131 tabs every time but since the update from yesterday it crashes every time i try to load them
    pls give me a solution that doesnt have to make me colse all tabs

    Greets shadydeath

    DB:3.02:Crash On Start df



    Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) Add-ons Appearance/Themes).

    Don't make any changes on the Safe mode start window.
    https://support.mozilla.com/kb/Safe+Mode

  • RELEVANCY SCORE 3.02

    DB:3.02:Firefox Crashes Every Time I Visit A Https Site. 93



    Every time I go to a secure https site Firefox crashes.

    DB:3.02:Firefox Crashes Every Time I Visit A Https Site. 93


    Every time I go to a secure https site Firefox crashes.

  • RELEVANCY SCORE 3.02

    DB:3.02:Firefox Crashes zd



    Every time I try to open firefox either in safe mode or regular it crashes and won't open.

    DB:3.02:Firefox Crashes zd

    Question owner


    Thanks that's what it was. I thought I had updated that but didn't have the current version. Thanks so much.

  • RELEVANCY SCORE 3.02

    DB:3.02:Firefox Crashes 9k



    Firefox crashes on startup and when load a page

    DB:3.02:Firefox Crashes 9k



    We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

    Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
    Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

    Thanks in advance for your help!

    More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

  • RELEVANCY SCORE 3.02

    DB:3.02:Firefox Crashes 7s



    my firefox crashes on startup

    DB:3.02:Firefox Crashes 7s



    run firefox in Troubleshoot Firefox issues using Safe Mode and try disabling hardware accelleration in options advanced

  • RELEVANCY SCORE 3.02

    DB:3.02:Firefox Doesnt Start. Error 0xc00000ba sa



    Firefox doesn't work at all. I get this error every time I try to start it and then it crashes

    I have tried reinstalling Firefox many times to no avail.

    Error says: The application failed to initialize properly (0xc00000ba). Click OK to terminate the application.

    DB:3.02:Firefox Doesnt Start. Error 0xc00000ba sa

    Question owner


    Here's the image of the error.

  • RELEVANCY SCORE 3.02

    DB:3.02:Firefox Crashes ap



    Firfox crashes on startup.

    DB:3.02:Firefox Crashes ap



    It is a problem with the protector.dll file, so you will have to find out to which software it belongs and disable that component or remove that software.

  • RELEVANCY SCORE 3.01

    DB:3.01:Firefox Crashes 39



    Updated Firefox to version 10. Now firefox crashes on startup. Cannot even get safemode to start firefox.

    DB:3.01:Firefox Crashes 39

    Chosen Solution


    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.org/kb/Firefox+crashes

  • RELEVANCY SCORE 3.01

    DB:3.01:Firefox Crashes ss



    Doesnt start

    DB:3.01:Firefox Crashes ss



    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • RELEVANCY SCORE 3.01

    DB:3.01:Ff 19.0, Fresh Install After Uninstall And Delete C:\Progfilesx86\Mozilla, Crashes On Startup 17



    I uninstalled FF, deleted the folder C:\Program Files (x86)\Mozilla Firefox, and then installed Firefox 19.0 downloaded today (2/27/2013). It still crashes on startup, every time. Runs fine in safe mode. In safe mode I go to Tools | Addons and disable stuff, but it doesn't stay disabled. Also deleted pluginreg.dat and addons.sqlite from my default profile folder. Running Windows 7, up to date with latest patches.

    Last crash report submitted was
    bp-fa4131cd-0828-451b-aba3-0db3b2130227.txt

    DB:3.01:Ff 19.0, Fresh Install After Uninstall And Delete C:\Progfilesx86\Mozilla, Crashes On Startup 17

    Helpful Reply


    Windows released an update which broke Hardware acceleration in Firefox. Until it's fixed you'll have to turn it off in Firefox.

  • RELEVANCY SCORE 3.01

    DB:3.01:Firefox Crashes f7



    It recently happens every time I use Firefox (not at the startup but sometime after): suddenly, everything freezes than the browser crashes.

    DB:3.01:Firefox Crashes f7



    The OP is on Linux like posted above, so that isn't possible.

    User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:28.0) Gecko/20100101 Firefox/28.0

  • RELEVANCY SCORE 3.01

    DB:3.01:Firefox Crashes jp



    Firefox crashes on startup regardless of safe mode.

    DB:3.01:Firefox Crashes jp



    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes
    https://support.mozilla.com/en-US/kb/latest-firefox-issues

  • RELEVANCY SCORE 3.01

    DB:3.01:After Firefox Automatic Update Not Only Is Firefox Crashed My Computer Now Is Almost Crashing With Every Startup. xj



    Is there anything as an actual Firefox help person because it is really awful that now since the automatic startup my whole computer is having problems and having a very slow startup and having to do a repair and reset to earlier date. Running Vista. Also disappointed to loose my Firefox that crashes on opening but doesnt give a reason but after several attempts said it was sending a report and I put in my email address but nothing received. Please tell me how to undo the changes to my computer. Thank you

    DB:3.01:After Firefox Automatic Update Not Only Is Firefox Crashed My Computer Now Is Almost Crashing With Every Startup. xj



    See if you can recover the Crash Report ID# so we can view that crash report.

    https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

    One common cause of Firefox crashing recently is the Trusteer Rapport program; disabling that program should allow Firefox to start. If you do have that program, get an updated version from Trusteer.

    If you did reset Windows to earlier date, you may have created other problems such as a combination of old and new Firefox files in the Firefox program files folders. If that is the case, it will be necessary to install a fresh download of Firefox to fix it.

  • RELEVANCY SCORE 3.00

    DB:3.00:Firefox Crashes kc



    Every time I open Firefox it crashes after a few seconds. I tired updating to the new browser and it still crashes. I am operating on OS X 10.5.8

    DB:3.00:Firefox Crashes kc



    Try to disable hardware acceleration (HWA) in Firefox (Advanced General).
    Reboot Firefox and make a try.

  • RELEVANCY SCORE 3.00

    DB:3.00:Firefox 10.0.2 Crashes Continuously On Startup 7s



    So, Firefox has been crashing about a second or two after I start it up, every single time. I tried opening it in safe mode and it still crashes. I tried uninstalling and installing an older version, but it still crashes.

    DB:3.00:Firefox 10.0.2 Crashes Continuously On Startup 7s



    wblisss,
    I suggest you start your own thread use the link /questions/new

    I do not personally know anything about the issue, but someone will no doubt provide an answer.

    My possibly naive assumption would be that if the CPU Graphics Card and drivers work with 32 bit Windows they should work with Firefox. Rather than working in Safe Mode initially try using Firefox ordinarily but with Hardware Acceleration off.

    If you do post your own question please post links to any blogs that give technical details of this apparent problem.

    If you do ask your own question mention it in this thread, I will try to see if I can get you an answer.

  • RELEVANCY SCORE 3.00

    DB:3.00:Firefox Crashes 1c



    Firefox crashes at startup. Will not work in safe mode either.

    DB:3.00:Firefox Crashes 1c



    Your crashreport:
    https://crash-stats.mozilla.com/report/index/bp-e67dd98c-ce3b-47b0-9f80-7e6d22111108

    Firefox 8.0 Crash Report [@ DbgBreakPoint ]

    This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

  • RELEVANCY SCORE 2.99

    DB:2.99:Firefox Crashes When You Open It 97



    Firefox will NOT open. I just installed the recent update for Firefox and now it will NOT open -- It crashes EVERY time I try to open it????

    HELP!!!!!!!

    DB:2.99:Firefox Crashes When You Open It 97



    There a common malware out there that in Firefox 5 caused you to have spam search results but because we changed some internals in Firefox 6, now causes Firefox to crash on startup. You can read more about it here: http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Trojan%3AWin32%2FSefnit.A

    Unfortunately, this particular piece of malware uses random names and stores itself in random locations on your computer so we are unable to give you steps to remove it yourself. You should update your virus scanner software and follow the suggestions here: http://support.mozilla.com/kb/Is+my+Firefox+problem+a+result+of+malware#w_how-do-i-get-rid-of-malware

  • RELEVANCY SCORE 2.99

    DB:2.99:Firefox Crashes jc



    Firefox crashes on startup. I tried to uninstall and reinstall and it still crashes even in safe mode.

    DB:2.99:Firefox Crashes jc



    Version Firefox 11 crashed. Tried to copy crash ID info and will let me copy.

  • RELEVANCY SCORE 2.99

    DB:2.99:Firefox Crashes 7z



    Firefox crashes on startup, immediately. Even in safe mode.

    DB:2.99:Firefox Crashes 7z


    Firefox crashes on startup, immediately. Even in safe mode.

  • RELEVANCY SCORE 2.99

    DB:2.99:Firefox 18 Crashes Mac With Os10.6.8. x8



    Downloaded FF18. Now every time I try to use Aol email FF crashes.

    DB:2.99:Firefox 18 Crashes Mac With Os10.6.8. x8



    Clear the cache and the cookies from sites that cause problems.

    "Clear the Cache":

    Firefox Preferences Advanced Network Cached Web Content: "Clear Now"

    "Remove Cookies" from sites causing problems:

    Firefox Preferences Privacy Cookies: "Show Cookies"

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools Add-ons Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools Add-ons Appearance).

    Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

    https://support.mozilla.org/kb/Safe+Mode
    https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • RELEVANCY SCORE 2.99

    DB:2.99:Word Crashes Every Time I Try To Open A Window Other Than A Document Eg Prefs, Advanced Symbol fj


    As the title states, Microsoft Word will crash whenever I try to open any other window (not just like any firefox window, a word-related window such as Advanced Symbol, Paragraph, etc.). Anyone have this problem, or anyone have any suggestions? I've followed
    the suggestions for those who have crashes on startup (move normal.dotm to desktop, or move prefs plist to desktop), but they didn't work so I moved them back.

    DB:2.99:Word Crashes Every Time I Try To Open A Window Other Than A Document Eg Prefs, Advanced Symbol fj

    Wow, I don't know how I didn't think of looking through my fonts. Is there any way I could keep them on my Macbook without Word using them? I use a lot of fonts for my designs, and having to uninstall and reinstall them every time seems like a pain.
    That being said, there were no 'errors' found, just minor issues with table structures and kerning and such. Would I have to remove any in these cases?
    I already followed those instructions to reinstall, by the way, to no avail (I reinstalled successfully, but with the same issues, so I guess it really is the fonts).

  • RELEVANCY SCORE 2.99

    DB:2.99:Sms Crashes Firefox pk



    Trying to send an SMS to keep account open. Crashes Firefox every time. What's up with that??

    DB:2.99:Sms Crashes Firefox pk


    In order to send SMS you need Skype client installed from:www.skype.com/go/downloadingI assume you are trying to open Skype client through link on website, but try steps shown here: https://support.skype.com/en-gb/faq/FA3591

    In case this doesn't work either please provide little bit more info about the issue.

    Like step by step guide on how exactly you are trying to send SMS, including links in Firefox. So that I could try to reproduce it.

    Andre




    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • RELEVANCY SCORE 2.98

    DB:2.98:Are There Any Issues Using Firefox With Windows Vista Home Premium On A Toshiba Satellite A200 Laptop. Every Time I Install Firefox The Toshiba Crashes On Startup Or Freezes. I Have Installed The Latest Version Of Firefox 3 Times. pa



    As above - totally unstable if I install Firefox.
    I don't have any issues using Firefox with Windows XP on my home computer or at work.
    I also run Firefox with OpenSuse on my home PC with no problems.
    Laptop is running Windows Vista Home Premium only.

    DB:2.98:Are There Any Issues Using Firefox With Windows Vista Home Premium On A Toshiba Satellite A200 Laptop. Every Time I Install Firefox The Toshiba Crashes On Startup Or Freezes. I Have Installed The Latest Version Of Firefox 3 Times. pa


    As above - totally unstable if I install Firefox.
    I don't have any issues using Firefox with Windows XP on my home computer or at work.
    I also run Firefox with OpenSuse on my home PC with no problems.
    Laptop is running Windows Vista Home Premium only.

  • RELEVANCY SCORE 2.98

    DB:2.98:Every Time I Place A Bid On Ebay My Firefox Crashes And Must Be Restarted. ca



    Every time I place a bid on Ebay my firefox crashes and must be restarted. This is the only time this happens. It seems to be ok until I actually confirm the bid and within a second or two firefox crashes.

    DB:2.98:Every Time I Place A Bid On Ebay My Firefox Crashes And Must Be Restarted. ca


    Every time I place a bid on Ebay my firefox crashes and must be restarted. This is the only time this happens. It seems to be ok until I actually confirm the bid and within a second or two firefox crashes.

  • RELEVANCY SCORE 2.98

    DB:2.98:Firefox Crashes Immediately On Startup (After Fresh Install) 3c



    Several versions of Firefox crash on startup, even in safe mode. Tried Aurora too, and it crashes. Did a clean uninstall and re-installed Firefox 11. It crashes on startup. "Default Browser" dialogue comes up each time, then the application won't respond, followed by a crash and the bug report prompt.

    DB:2.98:Firefox Crashes Immediately On Startup (After Fresh Install) 3c



    You can do a check for corrupted and duplicate fonts and other font issues:

    http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
    http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html

  • RELEVANCY SCORE 2.97

    DB:2.97:Firefox Crashes md



    every time i open my firefox the crash report always pop-up eve i click the restart firefox. help!

    DB:2.97:Firefox Crashes md



    @fmdeveloper

    This is a malware crash. It is not really fixed. The fix is that it's showing up by crashing, otherwise it would have stayed hidden. We have only changed the interface for the nsURI code. People still have to clean their computer.

    See the strange cpl in the stacktrace #1 and #2 in the crashreport

    https://crash-stats.mozilla.com/report/index/bp-69f6ef9f-8bd5-47c4-bf54-05f642111005

  • RELEVANCY SCORE 2.97

    DB:2.97:Is Windows8 Supported? 97



    running latest version of both windows(released ver ) and latest firefox. firefox crashes every time try to start firefox.

    DB:2.97:Is Windows8 Supported? 97

    Helpful Reply


    Thanks very much for the prompt for reply. I'll wait for supported version. Don't really like IE or Chrome.

    Frank
    Semper Fi

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes Crash Id: Bp-6c80e3d3-F8a5-4d87-B36d-333df2131030 ff



    Crash ID: bp-6c80e3d3-f8a5-4d87-b36d-333df2131030

    After latest automatic update Firefox crashes every time at startup. Thunderbird did the same thing after the last update also and I had to revert back to an earlier version. I haven't tried reverting Firefox yet so I am using Chrome. I am using MAC OSX 10.6.8.

    DB:2.96:Firefox Crashes Crash Id: Bp-6c80e3d3-F8a5-4d87-B36d-333df2131030 ff

    Helpful Reply


    I tried deleting the profile and moving an old profile from Time Machine. Still crashes the same. Tried deleting Firefox AND the profile and reinstalling it from scratch. Still crashes the same. Deleted Firefox again and put the previous version and its profile back from Time Machine. Works fine. Turned off auto updates. Will not update until I am convinced the problem is fixed the new version has. Problem seems the same as the latest Thunderbird which crashes the same way. Had to revert to previous version there also.

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes 7p



    Firefox crashes on startup

    DB:2.96:Firefox Crashes 7p



    That is a problem with the Flash plugin.

    This may be caused by a recent Flash 11.3 update.

    Try to revert to Flash 11.2 that you can download the Flash 11.2 player via this direct link:

    http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe

    See:

    https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems

    http://forums.adobe.com/thread/1018071?tstart=0
    http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes xz



    Firefox crashes on startup.

    DB:2.96:Firefox Crashes xz



    Hopefully helping:

    Support article: Firefox crahes on startup

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes a7



    Firefox crashes at every startup on windows 7 32 bit even in safe mode. I'm not able to get into firefox. Older firefox versions 8 work fine.

    System: HP EliteBook 8460p
    Win7 enterprise 32 bits

    DB:2.96:Firefox Crashes a7

    Chosen Solution


    Thanks Knorretje. It turns out I had Passlogix V-GO.

    Completely useless piece of software which I don't use, so I disabled it by following
    MikeBy's second reply here:
    https://support.mozilla.com/en-US/questions/880042#answer-252425

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes On Start After Upgrade To Version 6 kz



    I upgraded Firefox. When starting it, Mozilla Crash Reporter opens every time.

    DB:2.96:Firefox Crashes On Start After Upgrade To Version 6 kz


    I upgraded Firefox. When starting it, Mozilla Crash Reporter opens every time.

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes 98



    Firefox crashes at startup, doesn't open in safe mode

    DB:2.96:Firefox Crashes 98



    You need to update your Firefox to latest version right now i.e v 8.0. You might try uninstalling it and get fresh current version.

    Following links could be helpful:

    Clean Reinstall - http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

    https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start#os=winbrowser=fx8

    Good Luck.

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes dp



    Hi,
    Each time I try and startup firefox it instantly crashes, without loading anything etc. it just crashes each and every time. I have tried all step in the firefox help article but nothing works. As its in instant crash I am unable to open in safe mode etc. removing and then reinstalling also did not work.

    DB:2.96:Firefox Crashes dp



    Your crashreport:

    https://crash-stats.mozilla.com/report/index/bp-25833265-b36c-46a6-b2e2-d4ed72111104

    Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const, void**) ]

    This is caused by Trusteer Rapport. Try to disable it and see if that stops the crashing.

    You can stop Rapport using Start Menu Programs Trusteer Rapport Stop Rapport

    You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.

    http://www.trusteer.com/support/en/report-problem

    According to the user in question 892517 Trusteer is aware of the problem and working on a fix.

    See also Bug 699776 - crash in nsXPTCStubBase::QueryInterface involving RapportTanzan7.dll in the stack.

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes On Opening Within Seconds. Started Suddenly Several Weeks Ago And I Havent Been Able To Get On Since. I Reinstalled But Updating Didnt Work. It Wont Even Open In Safe Mode. Help! sc



    firefox crashes on opening within seconds. this started suddenly a few weeks ago and despite several daily attempts, i still can't load firefox application. it crashes immediately upon startup every time no matter what and crash reporter arrives. i have researched all the articles and followed their suggestions. i installed the newest version of firefox and still get the same results. i can't even open firefox in safe mode.

    DB:2.96:Firefox Crashes On Opening Within Seconds. Started Suddenly Several Weeks Ago And I Havent Been Able To Get On Since. I Reinstalled But Updating Didnt Work. It Wont Even Open In Safe Mode. Help! sc



    Glad it worked out even if we do not know what happened. Thanks for posting back

    I do not know if it could be possible the problem could relate to some problems with permissions of font folders, but unfortunately all I am doing is grasping at straws, and do not understand Macs.

  • RELEVANCY SCORE 2.95

    DB:2.95:Firefox Crashes am



    Still crashing every time. uninstalled and reinstalled. No good. Crashes in safe mode. No add ons are installed.

    DB:2.95:Firefox Crashes am



    https://crash-stats.mozilla.com/report/index/0c731836-e45d-4bac-bd91-01d8b2111108

    From the Crash Report, it looks like Roboform might be the cause. If you have it installed, update to v7.6.2.

  • RELEVANCY SCORE 2.95

    DB:2.95:Firefox Crashes 7s



    Firefox crashes on startup every time. The Crash Reporter appears and then just appears again when I click Restart Firefox. I tried to start in safe mode by holding down teh shift key while starting Firefox, and while clicking Restart Firefox, but neither worked -- it just went straight to the Crash Reporter. The details in teh Crash Reporter are:

    BuildID: 20110920075126
    CrashTime: 1318302484
    InstallTime: 1317901522
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 2
    StartupTime: 1318302484
    Throttleable: 1
    URL:
    Vendor: Mozilla
    Version: 3.6.23

    DB:2.95:Firefox Crashes 7s


    Firefox crashes on startup every time. The Crash Reporter appears and then just appears again when I click Restart Firefox. I tried to start in safe mode by holding down teh shift key while starting Firefox, and while clicking Restart Firefox, but neither worked -- it just went straight to the Crash Reporter. The details in teh Crash Reporter are:

    BuildID: 20110920075126
    CrashTime: 1318302484
    InstallTime: 1317901522
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 2
    StartupTime: 1318302484
    Throttleable: 1
    URL:
    Vendor: Mozilla
    Version: 3.6.23

  • RELEVANCY SCORE 2.95

    DB:2.95:I Ndont Want Radio At Firefox Startup How Do I Disable Radio So It Doesnt Start When Opening Firefox? 8s



    I dont want radio at Firefox startup. How do I disable it?

    This happened

    Every time Firefox opened

    == after I downloaded Firefox

    DB:2.95:I Ndont Want Radio At Firefox Startup How Do I Disable Radio So It Doesnt Start When Opening Firefox? 8s

    Chosen Solution


    Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools Add-ons Themes).
    See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
    ---
    Do a malware check with a few malware scan programs.
    You need to use all programs because each detects different malware.

    http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    http://www.superantispyware.com/ - SuperAntispyware
    http://www.safer-networking.org/en/index.html - Spybot Search Destroy
    http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    ..........
    See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • RELEVANCY SCORE 2.95

    DB:2.95:Firefox Crashes When I Enable Add-Ons Or Extention. jm



    Why does Firefox crashes when enable any add-ons and/or extension? Every time I enable add-on or extensions and restart Firefox it crashes

    DB:2.95:Firefox Crashes When I Enable Add-Ons Or Extention. jm


    Why does Firefox crashes when enable any add-ons and/or extension? Every time I enable add-on or extensions and restart Firefox it crashes

  • RELEVANCY SCORE 2.95

    DB:2.95:Firefox 10 Crashes At Startup And In Safe Mode Startup mf



    Firefox 10.0 crashes at startup. Safe Mode is not possible, firefox crashes at startup, too. De-Installation and clean Re-Installation without Extensions doesnt helps.

    DB:2.95:Firefox 10 Crashes At Startup And In Safe Mode Startup mf



    Glad it you sorted it out, what was the Objects that SuperAntiSpyware found ? the info may help others with similar crashes.

  • RELEVANCY SCORE 2.95

    DB:2.95:Firefox Crashes pc



    each and every time i open firefox.. IE works just fine.

    DB:2.95:Firefox Crashes pc



    Are you getting frequent crashes maybe a few more crash ID s would help, there are no bugs filed against

    report: bp-40b6ed1d-8c6a-46f0-8c7d-cd7d12120103
    signature: atklumdisp.dll@0x6f5a

    Making a guess that it could relate to video use it may be worth checking your video drivers are up-to-date; and for that matter any other software including for instance FlashPlayer.