• RELEVANCY SCORE 3.55

    DB:3.55:Firefox Crashes 1z





    Firefox crashes when I launch it.

    DB:3.55:Firefox Crashes 1z

    Question owner


    My Firefox problem has been solved!
    My machine died and the puter tech
    replaced my Duo Core Intel CPU. Now,
    Firefox is working.

  • RELEVANCY SCORE 3.55

    DB:3.55:Firefox Crashes 3p





    it crashes when i start the firefox 8

    DB:3.55:Firefox Crashes 3p



    Your crashreport:

    https://crash-stats.mozilla.com/report/index/bp-b7300649-b00d-41d7-bc2d-ac8c52111109

    Firefox 8.0 Crash Report [@ DbgBreakPoint ]

    This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

  • RELEVANCY SCORE 3.55

    DB:3.55:Firefox Crashes 77





    When I open FireFox it immediatley crashes. It also crashes in safe mode.

    DB:3.55:Firefox Crashes 77



    https://support.mozilla.org/en-US/kb/Firefox%20crashes

  • RELEVANCY SCORE 3.55

    DB:3.55:Firefox 4 Keeps Crashes Unexpectedly Over And Over z9



    Firefox repeatedly crashes whenever I browse regardless of what I am doing.

    DB:3.55:Firefox 4 Keeps Crashes Unexpectedly Over And Over z9


    Firefox repeatedly crashes whenever I browse regardless of what I am doing.

  • RELEVANCY SCORE 3.51

    DB:3.51:Ever Since I Installed Firefox 4, My Quicktime Plugin Crashes When I View A Certain Web Site. ma



    This never happened with the previous versions of Firefox. The latest version of the QuickTime plugin is installed.

    Since posting this, I've updated to Firefox 5. The same problem continues with the newest version.

    DB:3.51:Ever Since I Installed Firefox 4, My Quicktime Plugin Crashes When I View A Certain Web Site. ma



    Thank you CycloneStL.
    I'm using Firefox 6.0.2, and it's still a problem there, but using 0*1 dimensions fixed it - Cheers!

    The error message "the quicktime plugin has crashed" was getting annoying. I tried getting around it by using a different media player plugin (VLC) which also crashed in exactly the same way.

  • RELEVANCY SCORE 3.47

    DB:3.47:Firefox Crashes dp



    firefox crashes when opened, I have run virus checks, rebooted, tried system restore to earlier date no change. also crashes in safe mode.

    DB:3.47:Firefox Crashes dp



    Thanks for reporting back, please mark as solved.

  • RELEVANCY SCORE 3.39

    DB:3.39:Firefox Crashes 7d



    Firefox crashes every time i try open it.

    DB:3.39:Firefox Crashes 7d

    Chosen Solution


    Your crashreport:

    https://crash-stats.mozilla.com/report/index/bp-56d18207-feca-4ed2-b72e-b7d832111111

    Firefox 8.0 Crash Report [@ DbgBreakPoint ]

    This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.

  • RELEVANCY SCORE 3.36

    DB:3.36:Firefox Crashes When Printing c3



    firefox crashes when trying to print.

    DB:3.36:Firefox Crashes When Printing c3



    bp-b2fbc11e-ef6f-4ff0-9c9b-86a512140527 5/27/14 1:04 PM
    bp-615064b7-3b7f-442e-9c88-8958d2140527 5/27/14 1:01 PM
    bp-30ad9ec8-a2d6-495f-b9ca-038322140527 5/27/14 12:51 PM
    bp-cf249c09-c6ac-425b-9227-4268a2140527 5/27/14 12:49 PM
    bp-fe4c9f77-ac6d-419e-9f47-385a92140527 5/27/14 12:46 PM

    Also see editlocked original and open thread /questions/1003343

  • RELEVANCY SCORE 3.36

    DB:3.36:I Have 2 Pc But Firefox 5 Is Crashes On Both Of The Systems When I Go To Any Website Like Cnn.Com , Canyou Please Tell Me What Is The Problem???? 7c



    Firefox 5 is not working good it stops responding and it crash whe i go to any website,when i use firefox 4 it work better than firefox 5
    please solve firefox 5 problem in next update of firefox 5..!!!!

    DB:3.36:I Have 2 Pc But Firefox 5 Is Crashes On Both Of The Systems When I Go To Any Website Like Cnn.Com , Canyou Please Tell Me What Is The Problem???? 7c


    Firefox 5 is not working good it stops responding and it crash whe i go to any website,when i use firefox 4 it work better than firefox 5
    please solve firefox 5 problem in next update of firefox 5..!!!!

  • RELEVANCY SCORE 3.34

    DB:3.34:Firefox Crashes f9



    Firefox crashes upon startup even when opening in safe mode. I deleted Firefox from the applications folder and reinstalled from mozilla.org but it still crashes during startup in safe mode.

    DB:3.34:Firefox Crashes f9



    Please read the link I provided - that is not a valid Firefox Crash ID

  • RELEVANCY SCORE 3.33

    DB:3.33:Clicking On Any Menu Item Or Right Clicking Crashes Firefox am



    It's been running fine until today. I don't recall that anything has changed on my system prior to this happening.

    Crashes occur :-
    1. with Firefox 20 and Firefox 30 (run from the terminal). I haven't tried any other versions
    2. regardless of running in safe mode
    3. regardless of running on a cleared profile

    OS is Ubuntu 10.04

    Difficult to provide Troubleshooting Information below as I am browsing here with Opera. I'll try and add this detail once I've completed the registration process.
    In the meantime, I have used strace to track the processes leading up to the crash and subsequent manual killing of the greyed out window.

    ~$ strace firefox 2 /tmp/strace.txt

    The final lines of strace.txt follow:- (sorry for the volume)

    read(4, "\34\0T\3B\16@\2\210\2\0\0T\323\241\2\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096) = 64
    read(4, 0x7f8518abc074, 4096) = -1 EAGAIN (Resource temporarily unavailable)
    poll([{fd=4, events=POLLIN}], 1, -1) = 1 ([{fd=4, revents=POLLIN}])
    read(4, "\34\0T\3B\16@\2\204\2\0\0\202\323\241\2\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0", 4096) = 32
    read(4, 0x7f8518abc074, 4096) = -1 EAGAIN (Resource temporarily unavailable)
    poll([{fd=4, events=POLLIN|POLLOUT}], 1, -1) = 1 ([{fd=4, revents=POLLOUT}])
    writev(4, [{"\24\1\6\0B\16@\2\204\2\0\0\37\0\0\0\0\0\0\0\0 \0\0", 24}, {NULL, 0}, {"", 0}], 3) = 24
    poll([{fd=4, events=POLLIN}], 1, -1) = 1 ([{fd=4, revents=POLLIN}])
    read(4, "\34\0U\3B\16@\2\204\2\0\0\202\323\241\2\1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096) = 84
    read(4, 0x7f8518abc074, 4096) = -1 EAGAIN (Resource temporarily unavailable)
    poll([{fd=4, events=POLLIN|POLLOUT}], 1, -1) = 1 ([{fd=4, revents=POLLOUT}])
    writev(4, [{"\24\1\6\0B\16@\2\202\2\0\0\37\0\0\0\0\0\0\0\0 \0\0", 24}, {NULL, 0}, {"", 0}], 3) = 24
    poll([{fd=4, events=POLLIN}], 1, -1) = 1 ([{fd=4, revents=POLLIN}])
    read(4, "\34\0V\3B\16@\2\202\2\0\0\202\323\241\2\1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096) = 84
    read(4, 0x7f8518abc074, 4096) = -1 EAGAIN (Resource temporarily unavailable)
    poll([{fd=4, events=POLLIN|POLLOUT}], 1, -1) = 1 ([{fd=4, revents=POLLOUT}])
    writev(4, [{"\1\2\0\0\0\200\5+\2\1\0", 12}, {NULL, 0}, {"", 0}], 3) = 12
    poll([{fd=4, events=POLLIN}], 1, -1) = 1 ([{fd=4, revents=POLLIN}])
    read(4, "\1\2X\3\0\0\0\0\5\0@\5\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0", 4096) = 32
    read(4, 0x7f8518abc074, 4096) = -1 EAGAIN (Resource temporarily unavailable)
    close(4) = 0
    munmap(0x7f850d1b5000, 2113560) = 0
    munmap(0x7f85147d2000, 45872264) = 0
    munmap(0x7f8517a5a000, 2253768) = 0
    munmap(0x7f851781f000, 2337904) = 0
    munmap(0x7f8517c81000, 3171560) = 0
    munmap(0x7f8517f88000, 2258320) = 0
    munmap(0x7f85183b4000, 2113688) = 0
    munmap(0x7f85181b0000, 2109648) = 0
    munmap(0x7f85187c1000, 2352000) = 0
    munmap(0x7f8517595000, 2662000) = 0
    munmap(0x7f8517392000, 2105376) = 0
    munmap(0x7f85142e7000, 3016424) = 0
    munmap(0x7f85140c4000, 2239112) = 0
    munmap(0x7f8513e85000, 2352680) = 0
    munmap(0x7f851102b000, 2507232) = 0
    munmap(0x7f8510e21000, 2134752) = 0
    munmap(0x7f850e1f2000, 2130248) = 0
    munmap(0x7f850dfd7000, 2207584) = 0
    munmap(0x7f850ddd3000, 2109664) = 0
    munmap(0x7f850dbce000, 2113600) = 0
    munmap(0x7f850d9c9000, 2113800) = 0
    munmap(0x7f850d3ba000, 2113920) = 0
    exit_group(0) = ?

    DB:3.33:Clicking On Any Menu Item Or Right Clicking Crashes Firefox am



    Hi all!
    This is an Ubuntu kernel bug, please see
    https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1327220
    They are working on it.

    Cheers!

  • RELEVANCY SCORE 3.32

    DB:3.32:Firefox 4 Crashes When I Open The Add-Ons Tab. How Can I Fix It? d8



    i can only add that my english spell checker has stopped working, thats basically how I found out about this crash, I went to look at whats up with the add-on and my FireFox just crashes!

    DB:3.32:Firefox 4 Crashes When I Open The Add-Ons Tab. How Can I Fix It? d8


    i can only add that my english spell checker has stopped working, thats basically how I found out about this crash, I went to look at whats up with the add-on and my FireFox just crashes!

  • RELEVANCY SCORE 3.31

    DB:3.31:Firefox 3.6.1213 And Firefox 4 Beta 8 Crash On Startup Even In Safe Mode. What More Can I Do To Troubleshoot This? zf



    Firefox crashes everytime when started. 3.6.11 ran fine, but I after I updated to 3.6.12, 3.6.13 and 4.8 Beta I get consistent crashes on startup both in normal and safe modes.

    DB:3.31:Firefox 3.6.1213 And Firefox 4 Beta 8 Crash On Startup Even In Safe Mode. What More Can I Do To Troubleshoot This? zf



    Anything in the Bug report linked to the crash reports?

    https://bugzilla.mozilla.org/show_bug.cgi?id=530017

    (please do not comment in bug reports)

  • RELEVANCY SCORE 3.29

    DB:3.29:Firefox 4 Crashes Quicktime m3



    When will Firefox 4 be able to use Quicktime to play midi files?

    DB:3.29:Firefox 4 Crashes Quicktime m3


    When will Firefox 4 be able to use Quicktime to play midi files?

  • RELEVANCY SCORE 3.28

    DB:3.28:Firefox Crashes 9f



    Firefox randomly crashes since I upgraded to firefox 12.

    DB:3.28:Firefox Crashes 9f

    Helpful Reply


    Start Firefox in - Troubleshoot Firefox issues using Safe Mode to check if your extensions are causing Firefox to Crash.

    Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

    Reply back with you progress.

  • RELEVANCY SCORE 3.26

    DB:3.26:Firefox Crashes On Access Https://Internetbanking.Caixa.Gov.Br/Siibc/Index.Processa x1



    Firefox crashes when I go to https://internetbanking.caixa.gov.br/SIIBC/index.processa

    DB:3.26:Firefox Crashes On Access Https://Internetbanking.Caixa.Gov.Br/Siibc/Index.Processa x1

    Chosen Solution


    O banco possui suporte ao Firefox para usuários do Windows e principalmente do Linux. Consegui resolver o problema agora pela manhã: há um plugin de segurança desenvolvido por uma empresa terceirizada para a Caixa que ao ser instalado para o Chrome resolveu o problema do Firefox.

  • RELEVANCY SCORE 3.26

    DB:3.26:Firefox Crashes When I Start To Search On The Word Cycle - Crash Quotes Rooksdol.Dll As The Offending File dc



    When using Google to search on the word "cycle" Firefox crashes with Signature rooksdol.dll@0x7412 . this is totally repeatable and also occurs on new Firefox 4 Beta

    DB:3.26:Firefox Crashes When I Start To Search On The Word Cycle - Crash Quotes Rooksdol.Dll As The Offending File dc


    When using Google to search on the word "cycle" Firefox crashes with Signature rooksdol.dll@0x7412 . this is totally repeatable and also occurs on new Firefox 4 Beta

  • RELEVANCY SCORE 3.23

    DB:3.23:Firefox Crashes xp



    Firefox crashes when I try to start it. It only works in safety mode.

    DB:3.23:Firefox Crashes xp

    Helpful Reply


    Thanks, changed the start page and now it works!

  • RELEVANCY SCORE 3.22

    DB:3.22:Firefox Crashes Every Time I Try To Open Any Page - Do You Know Why This Is Happening - It Only Started When I Downloaded The New Verion Of Firefox. mk



    firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.

    DB:3.22:Firefox Crashes Every Time I Try To Open Any Page - Do You Know Why This Is Happening - It Only Started When I Downloaded The New Verion Of Firefox. mk


    firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.

  • RELEVANCY SCORE 3.21

    DB:3.21:I Usually Have 3-4 Tabs Open Which I Am Saving To Read Later. But I Loose Them All The Time When Firefox Crashes Or When Another Appliaction Opens Firefox To Download. Is There A Way To Save My Tabs ? fz



    I usually have 3-4 tabs open which I am saving to read later. But I loose them all the time when firefox crashes or when another appliaction opens firefox to download something and it will discard all my tabs. This is incredibly annoying, is there a way to save my tabs ? or get them back when there is no "restore session" button ?

    DB:3.21:I Usually Have 3-4 Tabs Open Which I Am Saving To Read Later. But I Loose Them All The Time When Firefox Crashes Or When Another Appliaction Opens Firefox To Download. Is There A Way To Save My Tabs ? fz


    I usually have 3-4 tabs open which I am saving to read later. But I loose them all the time when firefox crashes or when another appliaction opens firefox to download something and it will discard all my tabs. This is incredibly annoying, is there a way to save my tabs ? or get them back when there is no "restore session" button ?

  • RELEVANCY SCORE 3.20

    DB:3.20:Firefox Crashes m7



    I upgraded my system to 2 128 GB Vertex 4 in raid 0 as my primary drive. I have my swap file on another 7200rpm drive. I reinstalled windows 7 64 bit from scratch. I updated all my drivers and software to newest versions. Ever since Firefox crashes every 5-20 minutes. I tried uninstalling Firefox and reinstalling without keeping my settings. Still the same. That's all the time I have right now before it crashes I am submitting. Damn it! It crashed again right before I clicked Post Question!

    DB:3.20:Firefox Crashes m7

    Question owner


    Thank You! That seems to have fixed it. Hasn't crashed in over an hour.

  • RELEVANCY SCORE 3.20

    DB:3.20:Firefox Crashes 98



    When I try to open firefox (clicking on the icon, etc.) it immediantly crashes.

    DB:3.20:Firefox Crashes 98

    Chosen Solution


    Please see Firefox crashes - Troubleshoot, prevent and get help fixing crashes if you haven't.

  • RELEVANCY SCORE 3.20

    DB:3.20:After Downloading The Yahoo Toolbar, Firefox Crashes When I Restarted Firefox kd



    After downloading the yahoo toolbar, firefox crashes when I restarted firefox. firefox can open in safe mode though.

    DB:3.20:After Downloading The Yahoo Toolbar, Firefox Crashes When I Restarted Firefox kd



    Me too!!!!! I had just resolved another Firefox problem the day before and now this!!! I did not voluntarily install the Yahoo Toolbar, but magically it appeared and since then every time I open Firefox I it crashes. I can't deal with it anymore, so I unistalled Firefox and went back (reluctantly) to Internet Explorer. I didn't have a choice - it's the only way I can get on the internet. I sure hope someone can fix this problem soon!!!!

  • RELEVANCY SCORE 3.20

    DB:3.20:Firefox Crashes 8x



    Firefox crashes often - usually when I try to print the web page. What can be done to eliminate Firefox from crashing?

    DB:3.20:Firefox Crashes 8x



    There are other things that need your attention.

    Your System Details List shows multiple Flash plugins.

    Shockwave Flash 15.0 r0
    Shockwave Flash 14.0 r0

    You can find the installation path of all plugins on the about:plugins page.

    http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

    You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

    (32 bit Windows) C:\Windows\System32\Macromed\Flash\
    (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

  • RELEVANCY SCORE 3.19

    DB:3.19:Firefox Crashes fc



    firefox crashes reporter when i click firefox icon. whats wrong?

    DB:3.19:Firefox Crashes fc

    Chosen Solution


    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes
    https://support.mozilla.com/en-US/kb/latest-firefox-issues

    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

    See:

    http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
    https://support.mozilla.com/kb/Mozilla+Crash+Reporter
    https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes When I Go To Personas p7



    firefox crashes when I go to prsonas

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes When I Use Outlook Express xp



    I use Outlook Express and Firefox frequently crashes when I'm in it.

    DB:3.18:Firefox Crashes When I Use Outlook Express xp



    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.org/kb/Firefox+crashes

    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

    bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

    You can find the IDs of the submitted crash reports on the about:crashes page.

    You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help Troubleshooting Information".

    See:

    http://kb.mozillazine.org/Mozilla_Crash_Reporter
    https://support.mozilla.org/kb/Mozilla+Crash+Reporter

  • RELEVANCY SCORE 3.18

    DB:3.18:Firefox Crashes z9



    Firefox crashes when I try to start it. A box appears that says the firefiox has crashed. It gives the option of restarting firefox, but when clicked the window pops back up.

    DB:3.18:Firefox Crashes z9



    I have the same problem after I have updated to IE9:

    https://support.mozilla.org/de/questions/919839

    Did you also update your INternet Explorer?

  • RELEVANCY SCORE 3.17

    DB:3.17:Firefox Crashes d7



    Firefox crashes when playing videos.

    DB:3.17:Firefox Crashes d7



    Firefox 3.6.23 Crash Report [@ F_177978047____________ ]

    Firefox 3.6.23 Crash Report [@ nsBoxFrame::CacheAttributes() ]

    1) Is there a reason you haven't updated to Firefox 7.0.1 - it solves a lot of issues

    2) Does the crash still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

    3) What version of flash player do you have installed? http://www.adobe.com/software/flash/about/

  • RELEVANCY SCORE 3.17

    DB:3.17:Why Does Firefox 4 (Thats The Newest Version) Keep Crashing When I Do A Google Search??? ma



    I downloaded FireFox 4 on Friday 25 March 2011. It would run ok with my saved Bookmarks and is faster BUT when i do a Google Search, Firefox 4 ALWAYS freezes/crashes. Windows Task Manager displays the message "Not Responding".

    Today, I have re-installed FireFox 3.6.16 because of the Freeze/Crash problem that i'm encountering with FireFox 4.

    DB:3.17:Why Does Firefox 4 (Thats The Newest Version) Keep Crashing When I Do A Google Search??? ma



    Didn't work for me but diabling the Bullguard "safesite" plug in solved the prob.

  • RELEVANCY SCORE 3.17

    DB:3.17:Firefox Crashes zp



    Firefox 6 continually crashes. How to I fix this?

    1. Launch Firefox from desktop
    2. Application immediately crashes with no view of the actual browser
    3. Mozilla Crash Reporter opens
    4. Click restart Firefox in Reporter
    5. Back to 2

    I have uninstalled and re-installed Firefox

    DB:3.17:Firefox Crashes zp

    Chosen Solution


    Glad you fixed the problem. That particular Trojan is a well known problem. Malware will always be a problem, there is an everlasting dual between malware and security countermeasures

    If you mark this problem as solved whilst logged in it may help others find the solution.

  • RELEVANCY SCORE 3.17

    DB:3.17:Firefox 4 Crashes When I Change The Printing Variables. p9



    If I attempt to change the printing properties, a small "red x warning"appears titled Dell AIO Printer A920 properties. The message is Function address 0(times sign)0 caused a protection fault (exception code 0(times sign)c0000005) the application property sheet pages may not function properly. If I proceed ,the Firefox 4 browser will crash

    DB:3.17:Firefox 4 Crashes When I Change The Printing Variables. p9


    If I attempt to change the printing properties, a small "red x warning"appears titled Dell AIO Printer A920 properties. The message is Function address 0(times sign)0 caused a protection fault (exception code 0(times sign)c0000005) the application property sheet pages may not function properly. If I proceed ,the Firefox 4 browser will crash

  • RELEVANCY SCORE 3.17

    DB:3.17:Crashes Firefox fa



    I have many crashes firefox.

    DB:3.17:Crashes Firefox fa



    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

    bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

    You can find the IDs of the submitted crash reports on the about:crashes page.

    You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help Troubleshooting Information".

    See:

    http://kb.mozillazine.org/Mozilla_Crash_Reporter
    https://support.mozilla.org/kb/Mozilla+Crash+Reporter

    See also:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.org/kb/Firefox+crashes

    Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.

    The user.js file is only present if you or other software has created this file and normally it wouldn't be there.
    You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.

    The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

    You can delete the user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

    You can use this button to go to the currently used Firefox profile folder:

    Help Troubleshooting Information Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

    See also:

    http://kb.mozillazine.org/Preferences_not_saved

  • RELEVANCY SCORE 3.16

    DB:3.16:Firefox Crashes When Loading Http://Allwaysync.Com 1z



    When I go to the above website Firefox 3.6.13 crashes. I have even tried going to the website in safe mode and Firefox still crashes.

    DB:3.16:Firefox Crashes When Loading Http://Allwaysync.Com 1z


    When I go to the above website Firefox 3.6.13 crashes. I have even tried going to the website in safe mode and Firefox still crashes.

  • RELEVANCY SCORE 3.15

    DB:3.15:Firefox Crashes jd



    Hi Firefox crashes when i use ebay lately , after about 30- 60 min crashes, while on ebay page the loading icon is always spinning
    thanks
    sal

    DB:3.15:Firefox Crashes jd


    Hi Firefox crashes when i use ebay lately , after about 30- 60 min crashes, while on ebay page the loading icon is always spinning
    thanks
    sal

  • RELEVANCY SCORE 3.15

    DB:3.15:When I Jhave Firefox On My Computer Weather I Am Using It Or Not Windows Crashes I Am Using Windows Vista On A Toshiba Laptop j1



    My 4 year old Toshiba laptop with windows Vista crashes when ever I have firefox installed on my computer. When I uninstall firefox the crashes stop weird.

    DB:3.15:When I Jhave Firefox On My Computer Weather I Am Using It Or Not Windows Crashes I Am Using Windows Vista On A Toshiba Laptop j1


    My 4 year old Toshiba laptop with windows Vista crashes when ever I have firefox installed on my computer. When I uninstall firefox the crashes stop weird.

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox Crashes ap



    Firefox crashes on startup. I immediately get the crash reporter when I try to launch the Firefox application.

    DB:3.14:Firefox Crashes ap


    Firefox crashes on startup. I immediately get the crash reporter when I try to launch the Firefox application.

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox Crashes ff



    When i try to start firefox,it show the error was happened.And the firefox is shut down automatic.

    DB:3.14:Firefox Crashes ff



    That is a problem with Roboform.

    You can try to update to Roboform 7.6.2

    bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox Crashes sc



    Firefox 31.0 chrashes when I attempt to open the print dialoque.

    DB:3.14:Firefox Crashes sc



    For reference:
    Bug 1048206 - Firefox crash and close when pressing Print button or Cmd+P

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox 4 Constantly Crashes k3



    Firefox 4 constantly crashes. How do I find the earlier version?

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox Crashes 7c



    Firefox crashes on all my walls even on my mail every ten or fifteen minutes. I went from Firefox 4 too 5 and it still crashes. I been having problems with it ever since I got it on #4 that been 4 months now. It even crashes when reprograms it self it will not give my programs back again. It deletes them completely. It not the hard drive it brand new the battery brand new. I have tried every thing only thing good about it is the Bookmark. When I had IE no problems. I have IE on home computer no problems but before I got Firefox on my Laptop I had IE on it no crashes now can not do anything on my Gateway Quad 4 500GB AT ALL.

    DB:3.14:Firefox Crashes 7c


    Firefox crashes on all my walls even on my mail every ten or fifteen minutes. I went from Firefox 4 too 5 and it still crashes. I been having problems with it ever since I got it on #4 that been 4 months now. It even crashes when reprograms it self it will not give my programs back again. It deletes them completely. It not the hard drive it brand new the battery brand new. I have tried every thing only thing good about it is the Bookmark. When I had IE no problems. I have IE on home computer no problems but before I got Firefox on my Laptop I had IE on it no crashes now can not do anything on my Gateway Quad 4 500GB AT ALL.

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox Crashes jp



    Firefox crashes when using wanikani.com, I've tried safemode and disabling addons and plugins one by one, as well as disabling hardware acceleration yet I still get crashes.

    DB:3.14:Firefox Crashes jp



    better use safe mode for starting fx browser

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox Crashes When Opening Extrasadd-Ons zd



    Firefox crashes when opening "ExtrasAdd-ons" (German user interface - I don't know what the according menu points are labeled in English).

    The crash seems to be so severe that no crash ID is created. On every restart after a crash Firefox 4 is in offline mode and has to be switched back to online mode. If needed I could provide a screenshot of the error message shown when firefox crashes.

    There were no problems on this machine running firefox 3.xx. The problems occurred after upgrading from firefox 3.6x to firefox 4.

    DB:3.14:Firefox Crashes When Opening Extrasadd-Ons zd


    Firefox crashes when opening "ExtrasAdd-ons" (German user interface - I don't know what the according menu points are labeled in English).

    The crash seems to be so severe that no crash ID is created. On every restart after a crash Firefox 4 is in offline mode and has to be switched back to online mode. If needed I could provide a screenshot of the error message shown when firefox crashes.

    There were no problems on this machine running firefox 3.xx. The problems occurred after upgrading from firefox 3.6x to firefox 4.

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox Crashes 8j



    Firefox crashes when I try to print from an email

    DB:3.14:Firefox Crashes 8j

    Chosen Solution


    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

    bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

    You can find the IDs of the submitted crash reports on the about:crashes page.

    You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help Troubleshooting Information".

    See:

    http://kb.mozillazine.org/Mozilla_Crash_Reporter
    https://support.mozilla.org/kb/Mozilla+Crash+Reporter

  • RELEVANCY SCORE 3.14

    DB:3.14:I Just Installed Firefox 4 And All It Does Is Crash,I Cannot Go To Any Websites Because It Always Crashes. What Is The Problem? ac



    Firefox 4 always crashes there are no exceptions. Right now Firefox
    is totally useless. Whenever I attempt to get past the home page Firefox always crashes.

    DB:3.14:I Just Installed Firefox 4 And All It Does Is Crash,I Cannot Go To Any Websites Because It Always Crashes. What Is The Problem? ac


    Firefox 4 always crashes there are no exceptions. Right now Firefox
    is totally useless. Whenever I attempt to get past the home page Firefox always crashes.

  • RELEVANCY SCORE 3.14

    DB:3.14:Firefox Crashes 11



    Every time I go to install an add-on, Firefox crashes also when I go to some web pages it crashes.

    DB:3.14:Firefox Crashes 11


    Every time I go to install an add-on, Firefox crashes also when I go to some web pages it crashes.

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes When You Open It 97



    Firefox will NOT open. I just installed the recent update for Firefox and now it will NOT open -- It crashes EVERY time I try to open it????

    HELP!!!!!!!

    DB:3.12:Firefox Crashes When You Open It 97



    There a common malware out there that in Firefox 5 caused you to have spam search results but because we changed some internals in Firefox 6, now causes Firefox to crash on startup. You can read more about it here: http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Trojan%3AWin32%2FSefnit.A

    Unfortunately, this particular piece of malware uses random names and stores itself in random locations on your computer so we are unable to give you steps to remove it yourself. You should update your virus scanner software and follow the suggestions here: http://support.mozilla.com/kb/Is+my+Firefox+problem+a+result+of+malware#w_how-do-i-get-rid-of-malware

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes 79



    Crashes when I start firefox

    DB:3.12:Firefox Crashes 79



    Hey aaronz,

    Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

    There is also a lot of useful stuff in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

    Hopefully this helps!

  • RELEVANCY SCORE 3.12

    DB:3.12:Thread: Virtualize Mozilla Firefox 15.0.1 With Flash Player 11+ xj


    Hello,

    i habe a problem with virtualizing Firefox 15.0.1 with a working Adobde Flash Player.

    I tried 2 solutions:

    1. Virtualizing Firefox with native Installed Flash Player on lokal machine:

    When I open a page like Youtube.com, Firefox crashes with a Sandbox Error.

    2. Virtualizing Firefox with Flash Player as a Component:

    When I open a Youtube page Firefox freezes without an Error.

    Is there a working way to get a virtualized Firefox with wokrking Flash Player?

    Greets

    fri314

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes k9



    i havnt had any problems with any crashes since this before the end of the year, just crashes randomly when opening more than five taps. its non stop crashes

    DB:3.12:Firefox Crashes k9



    When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - Troubleshoot, prevent and get help fixing crashes" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox 5 Crashes To Grey Screen When Opening From Sleep Mode On Computer. zs



    system... Win7 64bit
    ATI 4300 video
    AMD 445 cpu
    Gigabyte GA870a-ud3 motherboard.
    System OK with windows 4, with windows 5 when system woken from sleep mode, Firefox crashes when I try to run it. Crashes to grey screen. From cold boot it works fine. All other programs work fine. Solution?

    DB:3.12:Firefox 5 Crashes To Grey Screen When Opening From Sleep Mode On Computer. zs


    system... Win7 64bit
    ATI 4300 video
    AMD 445 cpu
    Gigabyte GA870a-ud3 motherboard.
    System OK with windows 4, with windows 5 when system woken from sleep mode, Firefox crashes when I try to run it. Crashes to grey screen. From cold boot it works fine. All other programs work fine. Solution?

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes mx



    Installed Firefox 12, Crashes everytime I open.

    Deleted 12, using Firefox 4 - SAME Result.

    Crashes in Safe Mode

    DB:3.12:Firefox Crashes mx



    That doesn't work, either.

    Have you tried a new profile? Take a look at Use the Profile Manager to create and remove Firefox profiles for more information.

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes Randomly With No Obvious Cause pd



    I am using Firefox 4.0.1, although the problem started as soon as I upgraded to Firefox 4. I am running Windows Vista.
    The crashes can happen at any time, even when I am not using the PC.
    It may be OK for a few days and then happen 2 or 3 times in a day.
    Any help would great as it is getting very frustrating

    DB:3.12:Firefox Crashes Randomly With No Obvious Cause pd

    Question owner


    It is nearly a week since I followed your advice and no crashes so I guess that it has worked.
    Thanks again

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes When I Go To Espn.Com s1



    Firefox crashes when I go to ESPN.com

    Crash ID(s)

    Firefox crashes when I go to ESPN.com

    DB:3.12:Firefox Crashes When I Go To Espn.Com s1



    Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes When Opening 1s



    Firefox crashes when I try to open it. I get the crash reporter every time. It even crashes in safe mode and I've tried all the suggested troubleshooting.

    DB:3.12:Firefox Crashes When Opening 1s



    did you use Firebug? your crash mostly related to Firebug, if you have Firebug try to restart your browser with Firebug disable

    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.org/kb/Firefox+crashes
    https://support.mozilla.org/en-US/kb/latest-firefox-issues

  • RELEVANCY SCORE 3.12

    DB:3.12:Firefox Crashes fz



    I need help with crashes that happen on a daily basis.

    When I open firefox it crashes.

    DB:3.12:Firefox Crashes fz



    Your crashreport:

    https://crash-stats.mozilla.com/report/index/bp-9b01edaa-f8fb-4aad-b96c-bad812111102

    Firefox 7.0.1 Crash Report [@ nsComponentManagerImpl::GetServiceByContractID(char const*, nsID const, void**) ]

    This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.

    http://www.trusteer.com/support/en/report-problem

    According to the user in question 892517 Trusteer is aware of the problem and working on a fix. You can stop Rapport using Start Menu Programs Trusteer Rapport Stop Rapport

  • RELEVANCY SCORE 3.11

    DB:3.11:Firefox Crashes 7p



    When I am using Mozilla Firefox sometimes i have just opened Firefox. ore after I open a website Firefox crashes This is happening a lot more and more frequently.

    DB:3.11:Firefox Crashes 7p


    When I am using Mozilla Firefox sometimes i have just opened Firefox. ore after I open a website Firefox crashes This is happening a lot more and more frequently.

  • RELEVANCY SCORE 3.11

    DB:3.11:Firefox Crashes When I Try To Listen To Audio Files. ma



    Whenever I try to listen to an audio file, regardless of format, firefox crashes. I can view video with no problem, but audio always shuts the browser down. This began with the upgrade to 4 on to version 6. I am using Linux Mint9 as my primary OS.

    DB:3.11:Firefox Crashes When I Try To Listen To Audio Files. ma



    That is a problem with the VLC plugin, so you need to uninstall that plugin.

    https://support.mozilla.com/kb/Troubleshooting+plugins

    Also see if you can update to the Gecko Media Player 1.0 and the latest MPlayer

    https://support.mozilla.com/kb/Popular+plugins
    https://support.mozilla.com/kb/Using+the+Windows+Media+Player+plugin+with+Firefox

  • RELEVANCY SCORE 3.10

    DB:3.10:Firefox Running Very Slow? Crashing Often? 93



    downloaded firefox 4 because firefox 3 was running slow. crashes often when multiple pages open. firefox 4 very very slow.

    DB:3.10:Firefox Running Very Slow? Crashing Often? 93


    downloaded firefox 4 because firefox 3 was running slow. crashes often when multiple pages open. firefox 4 very very slow.

  • RELEVANCY SCORE 3.10

    DB:3.10:How Do I Downgrade/Roll-Back From Firefox 5 To Firefox 4? I Have Had Nothing But Problems With Firefox 5. 1k



    I have had nothing but problems with it. At least once a day it crashes. It even crashes on mozilla.com with no other tabs open. Sites are slow. Much slower than they should be. Google takes a good minute to 2 minutes to load. It is a crapshoot for me if I will have any bookmarks when I load firefox.

    I have not had any of these problems with Firefox 4.

    DB:3.10:How Do I Downgrade/Roll-Back From Firefox 5 To Firefox 4? I Have Had Nothing But Problems With Firefox 5. 1k

    Question owner


    No, Firefox does not work at all with Add-ons disabled. It would not even load.

    Installing Firefox 3.6 seems to have fixed all of the problems I was experiencing.

  • RELEVANCY SCORE 3.10

    DB:3.10:Firefox Crashes as



    When I try to start Firefox, immediatly appear the Mozilla crash reporter.

    DB:3.10:Firefox Crashes as



    Try following the instructions here: Firefox crashes - Troubleshoot, prevent and get help fixing crashes

  • RELEVANCY SCORE 3.10

    DB:3.10:Firefox Crashes ad



    Firefox just crashes when i try to open it. I crashes when I open in safe mode as well. attached are the crash details when I opened it in safe mode.

    DB:3.10:Firefox Crashes ad



    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes
    https://support.mozilla.com/en-US/kb/latest-firefox-issues

  • RELEVANCY SCORE 3.10

    DB:3.10:Firefox Crashes Computer When Games Are Open. a8



    With Firefox 4 and any game open (Age of Conan, Fallout:New Vegas, Rift, Witcher 2) my computer will inevitably crash after about 10 minutes.

    Sometimes it's just the video driver + Firefox 4.
    Sometimes it's the game + Firefox 4.

    But if I keep FF4 closed while playing games, I don't have problems.

    DB:3.10:Firefox Crashes Computer When Games Are Open. a8


    With Firefox 4 and any game open (Age of Conan, Fallout:New Vegas, Rift, Witcher 2) my computer will inevitably crash after about 10 minutes.

    Sometimes it's just the video driver + Firefox 4.
    Sometimes it's the game + Firefox 4.

    But if I keep FF4 closed while playing games, I don't have problems.

  • RELEVANCY SCORE 3.09

    DB:3.09:Firefox Crashes When I Download The Latest Firefox Update jf



    Firefox crashes when I download the latest Firefox update. I get an error message saying "xul.dll was not found"

    DB:3.09:Firefox Crashes When I Download The Latest Firefox Update jf



    Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

    You can skip the step to create a new profile, that is not necessary for this issue.
    .....
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • RELEVANCY SCORE 3.09

    DB:3.09:Why Does Firefox 4 For Mac Crash When Attempting To Manage Add-Ons? 17



    Downloaded firefox 4 for mac yesterday. Working fine until I started adding add-ons/extensions. Since then, any attempt to manage add-ons or extensions crashes Firefox and requires a force quit.

    Help?

    DB:3.09:Why Does Firefox 4 For Mac Crash When Attempting To Manage Add-Ons? 17



    Did you try my second suggestion and delete the files extensions.* in the Firefox Profile Folder ?

    Help Troubleshooting Information Profile Directory: Open Containing Folder

  • RELEVANCY SCORE 3.08

    DB:3.08:Firefox Crashes fm



    Mozilla crashes when i try to open google maps

    DB:3.08:Firefox Crashes fm



    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

    bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

    You can find the Report ID of recent crash reports on the "Help Troubleshooting Information" page (about:support).

    Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

    If necessary then you can open about: pages via the location/address bar.

    See:

    http://kb.mozillazine.org/Mozilla_Crash_Reporter
    https://support.mozilla.org/kb/Mozilla+Crash+Reporter

  • RELEVANCY SCORE 3.08

    DB:3.08:Firefox Crashes ak



    Firefox crashed when I try to print. There are other times it suddenly crashes also!

    DB:3.08:Firefox Crashes ak



    hello b.fetting, could you provide the latest few crash report ids, as it is described in this support article. it would help diagnosing the cause of the crashes. thank you!

  • RELEVANCY SCORE 3.08

    DB:3.08:Firefox Will Not Work. jx



    Firefox opens, but crashes when I try to navigate anywhere.

    DB:3.08:Firefox Will Not Work. jx



    Try to start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools Add-ons Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools Add-ons Appearance).

    Do not click the Reset button on the Safe mode start window or otherwise make changes.

    https://support.mozilla.org/kb/Safe+Mode

    You can use one of these to start Firefox in Safe mode:

    On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
    On Mac, hold down the Options key while starting Firefox

  • RELEVANCY SCORE 3.07

    DB:3.07:After Installing Firefox 4 I Get Computer Has Run Out Of Virtual Memory Then Firefox Crashes - Using Win Xp Sp3, 1.2gb Ram 11



    Had multiple tabs open to different sites. Got crashes when sending an email using Yahoo Mail. Mail got sent, but Firefox 4 crashed. Happened twice.

    Also noticed several "hangs" after Firefox 4 was opened. This was not an issue with Firefox 3.6.16, and not a current issue with IE 8.

    Use McAfee security center. Computer is fully updated with all available patches and updates.

    DB:3.07:After Installing Firefox 4 I Get Computer Has Run Out Of Virtual Memory Then Firefox Crashes - Using Win Xp Sp3, 1.2gb Ram 11



    My problem turned out to be my paging file constantly growing beyond the set limits until the out of resources error message pops up. Firefox crashes then. Fix:- open the windows task manager, click on view and then select columns. from here select page faults delta, page faults and virtual memory size. When I did this I noticed that one of my processes was dumping data into my page file causing it to grow constantly.When I googled the process it turned out to be broadcomm wireless managment software that I don't need so I uninstalled it and every thing is fine now.

  • RELEVANCY SCORE 3.07

    DB:3.07:Firefox Crashes 83



    Firefox inevitably crashes when I try to open it, even in safe mode.

    DB:3.07:Firefox Crashes 83



    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.org/kb/Firefox+crashes

  • RELEVANCY SCORE 3.07

    DB:3.07:Firefox Crashes When I Ctrl-C p3



    I am running FireFox 3.6.16 on Windows XP. More often than is acceptable, Ctrl-C closes Firefox. I looked this up on the web and can not see a recent fix posted anywhere. supposedly a version issue caused this in 2007, but 4 years later i have this issue... what's up?

    DB:3.07:Firefox Crashes When I Ctrl-C p3

    Question owner


    Happened again. just now.

  • RELEVANCY SCORE 3.07

    DB:3.07:Firefox Crashes mz



    Firefox crashes when I download microsoft word documents.

    DB:3.07:Firefox Crashes mz



    Hey jimmyredd66,

    Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

    There is also a lot of useful stuff in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

    Hopefully this helps!

  • RELEVANCY SCORE 3.07

    DB:3.07:Firefox Crashes When I Enable Add-Ons Or Extention. jm



    Why does Firefox crashes when enable any add-ons and/or extension? Every time I enable add-on or extensions and restart Firefox it crashes

    DB:3.07:Firefox Crashes When I Enable Add-Ons Or Extention. jm


    Why does Firefox crashes when enable any add-ons and/or extension? Every time I enable add-on or extensions and restart Firefox it crashes

  • RELEVANCY SCORE 3.06

    DB:3.06:On My New Web Site Dashboard, When Making Any Chamges Or Updates, I Either Get A Ajax Issue Or Ff Crashes, Is There A Fix For This? zs


    Length of time - last 4 months, starting with FF V16 thru V20.
    Frequency - On every dashboard attempt to Update my new web site pages, using RedFrame.com.
    Errors - window message - "AJAX issue here - 0 Reason -error" when update icon Hangs or Freezes. (photos available).
    RedFrame Support - Crashes hangs are attributed to Missing, Corrupt, or Old Code on FireFox.
    Web browsers either not affected or minimally affected - Google Chrome (most stable) and Safari (less incidents)

    DB:3.06:On My New Web Site Dashboard, When Making Any Chamges Or Updates, I Either Get A Ajax Issue Or Ff Crashes, Is There A Fix For This? zs

    Question owner


    Yes, on one of the photos I included, you can see that I am using RedFrame's
    Dashboard (requires an account, but the trial will do).
    I have to tell you that I have completely frustrated them (Tech Support), and I'm sure that know my Name pretty well.
    There has also been a time delay, as I live in Hawaii, and they are back East.
    I was also able to figure configure some 'work-arounds' on my iMac, that they were not aware of, mainly because they code for MS windows, and know very little about Mac's.

    Yes, I think that you could learn a lot from signing on a trial basis.
    I was using Contribute for Web Site Development before after, it got acquired by Adobe. It was very unstable on a Mac, which is why I switched, as well as, I really like the Image Optimization that RedFrame uses; as my Photo's are well-rendered and flawless.

    Here's the link to our web site: http://www.VacationHomeKona.com

    Mahalo, Pax

  • RELEVANCY SCORE 3.06

    DB:3.06:Firefox Crashes 1p



    every time i open firefox it crashes

    DB:3.06:Firefox Crashes 1p



    Crash report : e8ab77ac-df2a-4d81-867a-cd0f02111009

    Crash signature : nsStandardURL::SchemeIs(char const*, int*)

    That tends to be caused by malware. try using multiple tools and applications to check for the problem see

    Troubleshoot Firefox issues caused by malware

  • RELEVANCY SCORE 3.06

    DB:3.06:Firefox Crashes xm



    It doesnt matter what I am doing, firefox crashes. It doesn't happen when I open it though. I can have it open for 10 minutes or 4 hours then it crashes. I don't have to be doing anything at all. I left it open over night and sometime in a five hour period it crashed.

    DB:3.06:Firefox Crashes xm



    upgrade your browser to Firefox 8 and try

    getfirefox.com

  • RELEVANCY SCORE 3.06

    DB:3.06:I Play The Same Game On Chrome With No Problem; With Firefox 4 It Always Crashes And Never Works mj



    I play Cafe World on Chrome and never have any problems. When I try to play it on Firefox, it always crashes and has connection issues. Before I downloaded Firefox 4, I never had any issues, since I upgraded, it's a mess and is so frustrating.

    DB:3.06:I Play The Same Game On Chrome With No Problem; With Firefox 4 It Always Crashes And Never Works mj


    I play Cafe World on Chrome and never have any problems. When I try to play it on Firefox, it always crashes and has connection issues. Before I downloaded Firefox 4, I never had any issues, since I upgraded, it's a mess and is so frustrating.

  • RELEVANCY SCORE 3.06

    DB:3.06:Firefox 4.0 Crashes When I Swap Tabs Or Just Crashes On Its Own jm



    FIREFOX JUST CRASHES. YOU HAVE BEEN SENT SEVERAL CRASH REPORTS. IT HAPPENS SEVERAL TIMES A DAY. ITS ANNOYING.....

    DB:3.06:Firefox 4.0 Crashes When I Swap Tabs Or Just Crashes On Its Own jm

    Question owner


    OK. I have sent numerous reports. When I search with the ABOUT:CRASHES. I get 0 results. Apparently you dont know why. (which is quite apparent with MS products due to MS insecurities and faults). I had much more respect and hope from you. I guess you are joining their ranks. I could switch back to MS Exploder. I know that explodes so I am prepared for it. It doesnt crash nearly as much as this does now. Or maybe I can revert and wait for V5.......

  • RELEVANCY SCORE 3.05

    DB:3.05:Clearing History (Cookies, Etc..) Locks Up Firefox 4 And 5 In Win 7 64 Bit mj



    I have 4 completely different PCs running Windows 7 64 bit. Every time I manually clear the history/cookies/etc.. firefox locks up and crashes. This has been happening since firefox 4 and still exists in firefox 5. Also, closing firefox (4 or 5) doesnt always kill the process. So later (even hours later) when I try to open up firefox, I get a message that an instance is already running. Its not killing the process. I have to kill it manually.

    DB:3.05:Clearing History (Cookies, Etc..) Locks Up Firefox 4 And 5 In Win 7 64 Bit mj


    I have 4 completely different PCs running Windows 7 64 bit. Every time I manually clear the history/cookies/etc.. firefox locks up and crashes. This has been happening since firefox 4 and still exists in firefox 5. Also, closing firefox (4 or 5) doesnt always kill the process. So later (even hours later) when I try to open up firefox, I get a message that an instance is already running. Its not killing the process. I have to kill it manually.

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox 8.0 Crashes Immediately On Startup df



    Crashes immediately on start-up. When I click Restart Firefox, it still crashes. When I click Quit and then attempt to restart firefox, it immediately crashes. After Restarting, it still crashes as the first application started.

    DB:3.05:Firefox 8.0 Crashes Immediately On Startup df



    Here is the crash report (for the record)

    https://crash-stats.mozilla.com/report/index/c545b608-405a-4f15-953b-9a1932111110

    ... and related bug:

    658780 NEW Start-up crash with incompatible version of some extensions snip

    Crashes involving incompatible Firefox extensions can also be resolved by restarting in Firefox Troubleshoot Firefox issues using Safe Mode and and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems (some people may find that easier than creating a new profile and transferring profile data and settings).

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox Crashes 93



    Firefox crashes before it even opens when I click the link. It crashes the same way in safe mode also. It worked fine yesterday, I don't understand what the problem could be.

    DB:3.05:Firefox Crashes 93



    Me too! I thought it was cos I used Windows troubleshooter to 'fix' an office xp program to run in windows 7? Is it just coincidence??!

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox Crashes mx



    when i click on a email link ff crashes, this also happens when i disable all add-ons (help menu)

    DB:3.05:Firefox Crashes mx


    when i click on a email link ff crashes, this also happens when i disable all add-ons (help menu)

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox 4 Google Crash p3



    Hello,
    I installed Firefox 4 on several machines a couple of days ago. All Windows 7 x64, all fast and clean.
    Firefox 4 looks great and works fine, but crashes EVERY TIME when opening Google and trying to view search results.
    HELP!!!

    DB:3.05:Firefox 4 Google Crash p3


    Hello,
    I installed Firefox 4 on several machines a couple of days ago. All Windows 7 x64, all fast and clean.
    Firefox 4 looks great and works fine, but crashes EVERY TIME when opening Google and trying to view search results.
    HELP!!!

  • RELEVANCY SCORE 3.05

    DB:3.05:Firefox Crashes xj



    Firefox 8 crashes repeatedly when I am on Facebook and go to one of my Zynga apps (Cafe World or Treasure Isle). I tried using Firefox safe mode and it still happens.

    DB:3.05:Firefox Crashes xj



    Crashreport:- https://crash-stats.mozilla.com/report/index/bp-56bc2f53-d328-457d-b09b-6fd752111121

    Firefox 8.0 Crash Report [@ nsLinkableAccessible::GetValue(nsAString_internal) ]

    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes
    https://support.mozilla.com/en-US/kb/latest-firefox-issues

  • RELEVANCY SCORE 3.05

    DB:3.05:Crashes When I Open Gmail Between 15-25 Seconds az



    Firefox crashes when I open gmail afeter apx 15 seconds

    DB:3.05:Crashes When I Open Gmail Between 15-25 Seconds az


    Firefox crashes when I open gmail afeter apx 15 seconds

  • RELEVANCY SCORE 3.04

    DB:3.04:Problems With Video Acceleration In Firefox da



    I am currently unable to watch HTML5 videos in Firefox because of some issues with VA-API and also had - before I uninstalled it - frequent crashes with Flash, when using hardware acceleration.

    Firefox instantly crashes when I open any hardware accelerated HTML5 (therefore h.264) video.

    Heres what Firefox prints out when started from the console:
    (process:20154): GLib-CRITICAL **: g_slice_set_config: assertion sys_page_size == 0 failed
    libva info: VA-API version 0.37.0
    libva info: va_getDriverName() returns 0
    libva info: Trying to open /usr/lib/dri/fglrx_drv_video.so
    libva info: Found init function __vaDriverInit_0_33
    libva info: va_openDriver() returns 0

    ** (firefox:20154): CRITICAL **: gst_vaapi_mini_object_unref: assertion object != NULL failed

    ** (firefox:20154): CRITICAL **: gst_vaapi_mini_object_unref: assertion object != NULL failed

    ** (firefox:20154): CRITICAL **: gst_vaapi_mini_object_unref: assertion object != NULL failed
    libva info: VA-API version 0.37.0
    libva info: va_getDriverName() returns 0
    libva info: Trying to open /usr/lib/dri/fglrx_drv_video.so
    libva info: Found init function __vaDriverInit_0_33
    libva info: va_openDriver() returns 0

    ** (firefox:20154): CRITICAL **: gst_vaapi_mini_object_unref: assertion object != NULL failed

    ** (firefox:20154): CRITICAL **: gst_vaapi_mini_object_unref: assertion object != NULL failed

    ** (firefox:20154): CRITICAL **: gst_vaapi_mini_object_unref: assertion object != NULL failed

    (firefox:20154): GStreamer-CRITICAL **: gst_mini_object_lock: assertion object != NULL failed

    (firefox:20154): GStreamer-CRITICAL **: gst_memory_unmap: assertion mem != NULL failed

    (firefox:20154): GStreamer-CRITICAL **: gst_memory_get_sizes: assertion mem != NULL failed

    (firefox:20154): GStreamer-CRITICAL **: gst_mini_object_lock: assertion object != NULL failed

    (firefox:20154): GStreamer-CRITICAL **: gst_memory_unmap: assertion mem != NULL failed

    (firefox:20154): GStreamer-CRITICAL **: gst_memory_get_sizes: assertion mem != NULL failed
    fish: Job 1, firefox durch Signal SIGSEGV (Adressbereichsfehler) beendet

    DB:3.04:Problems With Video Acceleration In Firefox da

    wast3 wrote:
    I have this too. Green background when gst-vaapi is installed. Totem is also affected. VAAPI itself works fine in mplayer and vlc. First generation Core i7 here with Intel HD Video. Has been like this for months now...

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes d9



    firefox crashes when it starts

    DB:3.03:Firefox Crashes d9



    Hi skip01,

    Have you looked at this article that discusses issues with the latest version of Firefox? There is some information in there on crashes at startup that might help. You should also try starting Firefox in Safe Mode? Try holding down shift while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. There is also a lot of useful information in the Knowledge Base article Firefox crashes when you open it.

    Hopefully this helps!

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes 3j



    Firefox crashes when visiting this "ask a question

    DB:3.03:Firefox Crashes 3j



    That looks like a crash with the Firefox 7 beta 2 release on Linux (current is 7.0b5, Sep 08, btw).

    Does the regular Firefox 6.0.2 release also crash?

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes dc



    when firefox opens it opens with 2 windows and crashes immedeiately I have sent numerous reports but cant retrieve id

    DB:3.03:Firefox Crashes dc

    Question owner


    Thanks!!! Roboform was causing the crashes. Updated and now works fine.

  • RELEVANCY SCORE 3.03

    DB:3.03:When I Try To Print From The Web Firefox Crashes cz



    when i try to print from the web firefox crashes

    DB:3.03:When I Try To Print From The Web Firefox Crashes cz



    Additional comment because I'm getting the same problem. I have the latest Firefox 11.0 Check on HelpAbout Firefox shows that I have the latest. Intermittent. Unable to predict when it will happen. Same website, sometimes will crash, sometimes not. Is having a critical affect when it crashes on secure sites.

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashe When Uploading Photos d1



    firefox crashes when I try to upload photos why?

    DB:3.03:Firefox Crashe When Uploading Photos d1


    firefox crashes when I try to upload photos why?

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox 5 Freezes/Crashes When I Try To Update My Add-Ons. ms



    I used Firefox 4 before with no problems, and now that I upgraded to Firefox 5 (edit: FF6), I cannot update my add-ons. When I try to update them, Firefox will freeze and eventually crashe. I tried re-installing Firefox, created new profiles...etc but the problem is still here.

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes At Startup pk



    Hello,

    I can not start Firefox. It crashes when it starts. I tried even to re-install firefox. It does not help.

    DB:3.03:Firefox Crashes At Startup pk



    bp-1ee2d6cc-025b-4c5a-a7e1-b42552141008

    Firefox 32.0.3 Crash Report [@ nsFrame::BoxReflow(nsBoxLayoutState, nsPresContext*, nsHTMLReflowMetrics, nsRenderingContext*, int, int, int, int, bool) ]

    Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

    Download the full Firefox installer and save the file to the desktop
    https://www.mozilla.org/en-US/firefox/all.html

    If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

    Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

    (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
    (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    http://kb.mozillazine.org/Uninstalling_Firefox

    Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

    If you keep having problems then also create a new profile.

    http://kb.mozillazine.org/Profile_folder_-_Firefox
    http://kb.mozillazine.org/Profile_backup

    http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes Unexpectedly xf



    firefox crashes unexpectedly especially when i go to those game applications on facebook. it wasnt always like this. i could open about 4 or 5 apps and it would still run. i dont know why its started crashing now. please help.

    DB:3.03:Firefox Crashes Unexpectedly xf

    Question owner


    ok. thanks 4 all the help :-)

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox 4 Crashes Constantly, On Opening, Different Pages, Etc. Old Firefox Worked Fine p3



    I updated to Firefox 4 on my vista laptop. I am running no redirect and a script blocker, both compatable with firefox 4. Firefox 4 keeps crashing, will keep loading the "well this is embarrassing" page, even when it starts normally, I will load a page, and within a few minutes, firefox will redirect to that page, then crash

    DB:3.03:Firefox 4 Crashes Constantly, On Opening, Different Pages, Etc. Old Firefox Worked Fine p3



    Your results may vary, obviously, but I've just managed to solve my "Firefox crashing as soon as it loads" problem by going into my profile, and moving out the folder called "GoogleToolbarData". Since doing that (and hoping I'm not tempting fate here), no crashes.

    At this point, it's probably worth saying I'd used the Google Toolbar under Firefox 3, but not when using Firefox 4, which is presumably a big factor. Either way, it's worth trying.

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes zd



    When I go to websites Firefox crashes. Can't use. Sent many reports. Please help!

    DB:3.03:Firefox Crashes zd



    Hello smoore3, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

    Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

    Thank you for your help!

    More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes 39



    When I launch Firefox, the browser shows up for an instant, and then it crashes and I get the crash report dialog box. It also crashes in safe mode

    DB:3.03:Firefox Crashes 39



    I had already updated RoboForm but that didn't solve it. In fact I was completely unable to see RF. I was finally able to get a hold of Firefox who instructed me to create a new FF profile which needs to be done thru the Start button. When I did that then, bam! it worked. And I have to say that indeed FF 8.0 surely is an improvement over the previous version. So while I had to sweat some bullets, I will say that it was worth it in the end.

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox Crashes 31



    when i open firefox it tells me the program is not responding

    DB:3.03:Firefox Crashes 31


    when i open firefox it tells me the program is not responding

  • RELEVANCY SCORE 3.03

    DB:3.03:Firefox 4 Constantly Crashes x8



    I installed firefox 4 thinking it was an upgrade, but it crashes all the time. Even typing firefox 4 crashes into the search bar without even searching crashes the new browser. Sometimes when it has not crashed, you cannot even type into the search bar. Browsing in general in firefox 4 is guaranteed to crash every 15 to 20 seconds. I read somewhere to turn off hardware acceleration and turn off all plugins might help, but no matter what it just crashes constantly. Is there anything thing else I can try. I never had any problems with firefox 3.

    DB:3.03:Firefox 4 Constantly Crashes x8


    I installed firefox 4 thinking it was an upgrade, but it crashes all the time. Even typing firefox 4 crashes into the search bar without even searching crashes the new browser. Sometimes when it has not crashed, you cannot even type into the search bar. Browsing in general in firefox 4 is guaranteed to crash every 15 to 20 seconds. I read somewhere to turn off hardware acceleration and turn off all plugins might help, but no matter what it just crashes constantly. Is there anything thing else I can try. I never had any problems with firefox 3.

  • RELEVANCY SCORE 3.02

    DB:3.02:Crashes Upon Exit From Firefox 0.9.2 xc





    On my Windows desktop Im browsing with Firefox. I open a session with Plesk. No problems.

    When I exit Plesk I get a page not found, not the expected logon. From then on, until I reboot, I canot get the Plesk login page in Firefox. This does not happen in MS/IE.

    A Plesk bug?

  • RELEVANCY SCORE 3.02

    DB:3.02:Firefox Kepps Crashing Unexpectly 73



    HI i run windows 7 64 bit.When i start Firefox it crashes it also unexpectedly when i am surfing the web.Will firefox 4 have build in 64bit support.thank you

    DB:3.02:Firefox Kepps Crashing Unexpectly 73



    Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

    OR

    If you cannot access Firefox you can get crash reports from within your computer.
    First go to Start--and type in the run box %APPDATA%
    Second, click on Roaming after typing in %APPDATA%
    Third, Go to MozillaFirefoxCrash ReportsSubmitted
    Lastly, copy the .txt file names from the Submitted folder in the forum reply

  • RELEVANCY SCORE 3.02

    DB:3.02:Spotify Crashes Firefox Ubuntu 12.10 98



    Hi I'm having lots of firefox crashes when I start up spotify, anybody here with the same problemen?

    DB:3.02:Spotify Crashes Firefox Ubuntu 12.10 98


    Well it's just an observation, whole day working with firefox no crashes, whole day working with firefox AND spotify lots of crashes