• RELEVANCY SCORE 4.59

    DB:4.59:Photosmart C5380 Error Message : Paper Mismatch When Wanting To Print C5 Envelope xp





    No longer able to print C5 envelopes on C5380. Error message is paper mismatch.

    Unable to find how to rectify.

    Printing DL envelopes OK.

    DB:4.59:Photosmart C5380 Error Message : Paper Mismatch When Wanting To Print C5 Envelope xp


    Hello pinafore,

    Welcome to the HP Forums.

    I have done some research on the Paper mismatch error and I have found a great document that troubleshoots this issue.

    Please click on the following link for 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing.

    Please feel free to write me back if you are still having issues or if you have any other questions.

    cheers,

  • RELEVANCY SCORE 4.51

    DB:4.51:Paper Mismatch Error Message dj





    when printing from the ipad or iphone, I'm getting an Paper mismatch error message on the HP Photosmart Premium All-in-one C410a...paper deflault is correctly set to US Legal 8.5x11

    DB:4.51:Paper Mismatch Error Message dj


    Hello beachweller,

    The reason you may be getting this error message is because US Legal is 8.5 x 14 in and US letter is 8.5 x 11. You may want to check and make sure you have the correct settings on your devices and try your print again.

  • RELEVANCY SCORE 4.44

    DB:4.44:Photosmart All-In-One Gives Error Message "Out Of Paper" When Paper Tray Is Full Of Paper. dz




  • RELEVANCY SCORE 4.41

    DB:4.41:C5180 Tells Me The Paper Is The Wrong Size Or Type Is Incorrect. ax



    I have a c5180 photosmart all in one. I started to get an error message, paper mismatch. paper size or type is incorrect. I've used the same paper from the same place for years. I've done everything I know how to do to fix it.

    Any suggestions?

    DB:4.41:C5180 Tells Me The Paper Is The Wrong Size Or Type Is Incorrect. ax

    Normally this is due to the paper sensors in the printer's paper tray. If the paper sensors are dirty, damaged, or blocked then the printer will show a Paper Mismatch or Out of Paper message.There is a document for Paper Mismatch issues located here.Let me know how it goes.

  • RELEVANCY SCORE 4.33

    DB:4.33:Paper Mismatch Error Printing Fax Confirmation Report On Hp 6310 All In One cz



    I've had an OfficeJet 6310 for years working fine. all still works, I can print, scan, copy, and fax. However when I send a fax I get a paper mismatch error when it trys to print the fax confirmation report. Any ideas to stop this would be greatly appreciated. Obviously I could just turn the report off, but I want the report.

    Thanks

    DB:4.33:Paper Mismatch Error Printing Fax Confirmation Report On Hp 6310 All In One cz


    All of sudden, the 6310, which I've had for eons, won't print envelopes either because of "paper mismatch" or "out of paper" (not) OR it prints double size. Either one is useless. I've loaded new drivers, turned off and unplugged the printer for more than 10 minutes, but nothing seems to work. What to do?

  • RELEVANCY SCORE 4.31

    DB:4.31:Photosmart C3180 All In One Printer Paper Jam da



    Need ideas on how to clear a paper jam from my C3180 printer

    DB:4.31:Photosmart C3180 All In One Printer Paper Jam da


    Hi Isouthall,

    I see that your printer has a paper jam. I would take a look at the document below.

    Paper Jam

    Let me know how it goes.

  • RELEVANCY SCORE 4.28

    DB:4.28:Officejet 6500 N Installed 2 New Cartridges, Now Photo Paper Will Not Print - Error: Paper Mismatch jz



    HP Officejet 6500 n working well last night. today installed two replacement color cartridges. 8.5 x 11 plain paper will print correctly but 8.5 x 11 HP photo paper just slides through with a "PAPER MISMATCH" error. I have aligned and cleaned the cartiridges, reset the paper as custom sized in the preferences and updated the firmware. Any suggestions?

    DB:4.28:Officejet 6500 N Installed 2 New Cartridges, Now Photo Paper Will Not Print - Error: Paper Mismatch jz


    Good evening. What application does this occur in? Try doing a reset:

    Press the Power button ( ) to turn on the product.With the product turned on , disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait at least 15 seconds.Plug the power cord back into the wall outlet.Reconnect the power cord to the rear of the product.If the product does not turn on by itself, press the Power button ( ) to turn it on.
    Let me know more information on when this error occurs and I can give you some better troubleshooting steps.

    Thanks!

    -SeanS

  • RELEVANCY SCORE 4.27

    DB:4.27:Hp Photosmart C6180 All-In-One 18



    I am trying to copy onto a 6x9 catalog envelope. I am loading it in the envelope tray and it keeps saying I have the wrong paper size. What am I doing wrong?

    It keeps saying Paper mismatch. And to change the paper and press ok.

    DB:4.27:Hp Photosmart C6180 All-In-One 18


    Hi All,

    If you look into the drop down menu for Paper Size in Print Settings 6x9 size is not listed. This is the reason Paper Mismatch error appears. The sizes which appear in the list and when you insert any of them, the printer will recognize it automatically and print on them.

    So to workaround this problem, HP has provided "Custom" option in the Paper size drop down menu. Here is what you should do:

    1) close all the applications which are open

    2) Open HP Solution Center == Settings == Print settings == Features tab

    3) click on "Custom" in the Paper Size drop down menu. A window will pop-up

    4) Here select "inches" and enter the "Width" "Height" values

    5) Enter a name for this profile and click on "SAVE"

    6) Click Apply and click OK. Close HP Solution center

    7) Open the program from which you are printing the envelopes

    8) click on File == Print == select the printer icon == click on Properties

    9) Click on Features tab.

    10) From the drop down menu for Paper size, select the profile name which we created above. Click OK and try printing.

  • RELEVANCY SCORE 4.20

    DB:4.20:Printer Won't Print Half-Fold Greeting Card Envelopes 9d



    I am using Hallmark Greeting Card software 2010 Premium. My new Photosmart Premium REFUSES to print any size envelopes and the error message is paper mismatch. The setup is correct what is wrong with the printer?

    DB:4.20:Printer Won't Print Half-Fold Greeting Card Envelopes 9d


    Sorry for a new entry but I couldn't add to the old.

    Closeyour software completely word or whatever.

    Go control panel -- printers -- 309 hp

    Go to printer preferences on paper size make a custom size with your dimensions save it. Name it by the size so you can find it again

    Set toplain paper

    Apply close

    then go to your envelope software and try again.

    It worked for me.

  • RELEVANCY SCORE 4.04

    DB:4.04:Why Do I Get A "Paper Mismatch" Error When I Try To Print Reports From The Control Panel? 13



    When I try to print a report using the control panel on the printer, I get a "Paper Mismatch" error. I've tried the "Print Report" command and the "Print Network Configuration Page", and get the same error message. The printer is loaded with standard 8.5" x 11" paper and I don't have any problems printing from my computer.

    This isa Photosmart C7280 All-In-One printer. I have the Windows XP operating system on my computer I am not aware of any recent hardware or softwarechanges made to the system.

    DB:4.04:Why Do I Get A "Paper Mismatch" Error When I Try To Print Reports From The Control Panel? 13


    When I try to print a report using the control panel on the printer, I get a "Paper Mismatch" error. I've tried the "Print Report" command and the "Print Network Configuration Page", and get the same error message. The printer is loaded with standard 8.5" x 11" paper and I don't have any problems printing from my computer.

    This isa Photosmart C7280 All-In-One printer. I have the Windows XP operating system on my computer I am not aware of any recent hardware or softwarechanges made to the system.

  • RELEVANCY SCORE 4.01

    DB:4.01:Printer Error: Paper Mismatch 1p



    I'm getting a message that there is a paper mismatch when I print to the 6500 all-in-one. I was printing successfully, then got the message and can't print anything. What do I need to do?

    DB:4.01:Printer Error: Paper Mismatch 1p


    After preparing your envelope size (moving the left side slide to the edge of the envelope) use the "align printhead" feature of your printer tools. You may have to do that again after you return to standard sized paper.

    Good luck!

  • RELEVANCY SCORE 3.97

    DB:3.97:Error Message No Paper In Tray But There Is Paper Won't Feed jx



    photosmart 5510 e all in one series. keeps saying there is no paper in tray which there is paper. Tried everything. Please help.[edited by moderator]

    DB:3.97:Error Message No Paper In Tray But There Is Paper Won't Feed jx


    Hi @cmtow,

    Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as your email address in the post. From our Rules of Participation:Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in. Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.Thank youGeorge

  • RELEVANCY SCORE 3.95

    DB:3.95:Paper Size Mismatch cx



    I have a Photosmart 7520 and I can't print on card size 5 1/2 x 8 1/2. I get paper size mismatch. I even tried index cards in main, as well as photo, tray but I get the same message. Is there a manual or instruction booklet to assist me in getting full usage of this printer?

    DB:3.95:Paper Size Mismatch cx


    Hey,

    Please check,

    Recommended papers for photo printingRecommended papers for printing and copying

    Follow link :

    http://h10032.www1.hp.com/ctg/Manual/c03456524.pdf

    “Hi, I am an HP wireless network engineer. I am speaking for myself and not for HP, but I think I can help you with your problem"

  • RELEVANCY SCORE 3.86

    DB:3.86:Paper Mismatch Error When Printing Envelopes On Hp 6520+- x1



    Based upon an internet search, this appears to be a widespread problem that hopefully HP is addressing with new drivers or updates. When trying to print envelopes on my HP 6520, I consistently get a Paper Mismatch error. This happend in Hallmark Card Studio, in MS Word, in all programs I have tried. Apparently, the 6520 drivers do not recognize common envelope sizes.

    Have drivers or firmware been upgraded to address this problem? My old photosmart all in one had no issues with this nor do competitor's printers. Do you have a fix for this yet?

    Please do not just post the link for the "Paper Mismatch in MS Word" article. I have seen that. It is not the answer.

    Please address this problem. Users everywhere would appreciate it.

    DB:3.86:Paper Mismatch Error When Printing Envelopes On Hp 6520+- x1


    I am using a mac with my HP 6520. I got the mismatch error when trying to print from Word Mac 2011. For me, the problem was solved by choosing "automatic" instead of "main tray" for the paper source. After loading the envelope in the bottom tray using the guides, envelope flap up and to the left:

    File Print Copies and Pages Paper Type/Quality Source Automatic

  • RELEVANCY SCORE 3.84

    DB:3.84:Photosmart 310a Paper Feed Is Not Working, Prin z3



    Photosmart 310a. Paper feed is apparently not working. Printer does not recognize that paper is in the feeder and keeps asking me to load paper. What should I do?

    DB:3.84:Photosmart 310a Paper Feed Is Not Working, Prin z3


    Hi @jsmere,

    I see by your post that the printer isn't recognizing the paperloaded in the paper tray.I can help you with this today.

    Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)

    This ensures the printer is receiving full power and may help this situation.

    I have provided a document with some steps to try to see if that will resolve the issue. It includes the reset for the printer, cleaning the paper pick rollers.Dust and dirt from the air can build up on the rollers making them slick.

    Make sure the paper tray isn't overloaded.

    'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper.

    If you need further assistance, just let me know.

    Have a nice day!Thank You.

  • RELEVANCY SCORE 3.84

    DB:3.84:Paper Mismatch Error Photosmart C6380 jk


    I am just trying to print a 4 x 6 photo and continually get a paper mismatch error. I am using HP 4 x 6 photo paper in the photo paper tray using the HP photo print gadget with paper size set to 4x6. I recently reinstalled all the printer software and drivers with the latest versions from the HP website and have not changed any of the default settings. HP, is there a solution to this problem????? A search on the Internet brings up hundreds of hits and no real solutions. Change the paper type to plain? Why can't I print a photo using all HP products without manually altering my print settings??????

    DB:3.84:Paper Mismatch Error Photosmart C6380 jk


    Hi there,This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.Best of Luck!

  • RELEVANCY SCORE 3.84

    DB:3.84:Hp Photosmart C309a "Paper Mismatch" m8



    I have a Photosmart C309A all-in-one printer andI keep getting a "Paper Mismatch" message. Then it says to press ok to cancel. I reinstalled the software hoping that would fix the problem and it didn't.

    I have changed the paper setting from automatic to letter size and that didn't help either. So for now I have it set back to automatic.

    DB:3.84:Hp Photosmart C309a "Paper Mismatch" m8


    Thnaks ddonald, the cables are fine its the software that doesn't have an envelope setting.

  • RELEVANCY SCORE 3.77

    DB:3.77:How To Print On Odd Size Paper With Hp Photosmart C5280 All-In-One fc



    I have tried all of the suggested ways that HP has offered, but still can't get it to work. It continues to say Paper Size Mismatch. I have always had problems with printing odd sizes with this printer.

    DB:3.77:How To Print On Odd Size Paper With Hp Photosmart C5280 All-In-One fc


    I have tried all of the suggested ways that HP has offered, but still can't get it to work. It continues to say Paper Size Mismatch. I have always had problems with printing odd sizes with this printer.

  • RELEVANCY SCORE 3.77

    DB:3.77:Mismatch Paper Size- Trying To Print Iphoto 8s



    I am having major problems trying to print IPhotos to my HP Photosmart D7260 printer- It keeps telling me the paper size is wrong (mismatched paper size) but I have it properly selected (HP Premium Photo Paper) and I can see the print preview, this is so frustrating! I have had this printer and mac for years and have not had this problem in the past. . . can anyone help me?

    Thanks so much!

    DB:3.77:Mismatch Paper Size- Trying To Print Iphoto 8s


    Hello jbrand88, and welcome to the HP Forums, I hope you enjoy your experience!

    I see you are experiencing print issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which version of the Mac operating system you are using. With this information we can provide you with accurate information.Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?Also, does this issue occur from any other program beside iPhoto?

    Please let me know what you find. Thanks for posting on the HP Forums!

  • RELEVANCY SCORE 3.76

    DB:3.76:Paper Size Mismatch Envy 114 kj



    I have tried everything I can think of to print a 8.5 x 11 Letter size Invitiation.. The paper has a pre-printed border on it and everytime I go to print I get the Paper Size Mismatch error. Is there anything I can do to get arround this. I bought the printer so that I can print things like this and so far I have not been able to use it.

    Everything else prints fine..

    Thanks

    DB:3.76:Paper Size Mismatch Envy 114 kj


    Thanks for the reply

    Try running through the steps in this HP document: A 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word, it covers three versions or MS Word.

    I think the problem is coming from the slightly thicker paper, when you get to the points to check paper type look for and try different media types.

    I hope this helps a little

  • RELEVANCY SCORE 3.75

    DB:3.75:Hp Mismatch Paper Size Error For Labels zc



    Hello,

    It looks like this is a common issue with HP ENVY 114 Printer.

    I am super frustrated with this issue. Everytime I try to print letter size labels, I get "paper mismatch" error. They are all letter size labels. I use Staples brand and evern HP brand. Sometimes it goes though if I try 10 times. I have done changing settings Paper Quality and everything. Please help me with issue, someone?

    DB:3.75:Hp Mismatch Paper Size Error For Labels zc


    Hello,

    It looks like this is a common issue with HP ENVY 114 Printer.

    I am super frustrated with this issue. Everytime I try to print letter size labels, I get "paper mismatch" error. They are all letter size labels. I use Staples brand and evern HP brand. Sometimes it goes though if I try 10 times. I have done changing settings Paper Quality and everything. Please help me with issue, someone?

  • RELEVANCY SCORE 3.74

    DB:3.74:Paper Size Error kd



    I have a hp3210 photosmart all in one printer that will not copy shows paper size error

    DB:3.74:Paper Size Error kd


    Hi x-1,

    I am happy to continue the troubleshooting with you. if you would like to!

    For further assistance, I will need to know some further information:

    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.If the printer is able to make a self-test page. Printing and Interpreting a Self-Test Diagnostic Page.The Type/Size/Weight of the paper.

    Hope to hear from you soon!

  • RELEVANCY SCORE 3.70

    DB:3.70:When Printing Envelopes It Always Come Up Paper Mismatch jj


    have tried printing envelopes 110mm x 220mm - had words 2007 - now have office starter 2010 - won't print envelopes keeps coming up paper mismatch - please help - have a hp photosmart c4580 all in one printer

    DB:3.70:When Printing Envelopes It Always Come Up Paper Mismatch jj


    have tried printing envelopes 110mm x 220mm - had words 2007 - now have office starter 2010 - won't print envelopes keeps coming up paper mismatch - please help - have a hp photosmart c4580 all in one printer

    With Office 2010, you may need to check the HP website for an updated Printer Driver.
    See "How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003" at:
    http://support.microsoft.com/kb/826845

  • RELEVANCY SCORE 3.69

    DB:3.69:Photosmart Pro B9180 Will Not Print On A3+ Paper f7



    I have a photosmart pro B9180 running under windows7.

    The printer produces stunning results on pretty well all mediaf up to and including A3. However it keeps throwing up a paper mismatch error when I try to print on A3+

    I have tried the following

    Re-installing the printer drivers

    trying custom paper sized

    trying to print A3 with A3+ paper

    trying B+ settings

    Trying custom settings for the A3+ size paper

    I have tried printing from 4 different applications, and all have the same result. The printer warning flashes and I get a paper mismatch error.

    It has however printed the first part of a test page on A3+ and completed that page before it went into error. and it has also printed a test print on the A3+ paper.

    I have searched the HP website and the only article I could find sugested doing a print head alignment , which I did. And cleaning a sensot by the 'spit trays' Which I could not find and disabling the paper size sensor which did not seem to apply to my printer and downloading a firmware upgrade, which I could not find.

    In conclusion I think that the help page I was directed to was for a completly different printer.

    ANY HELP BEFORE I TEAR THE LAST REMAING STRANDS OF HEAIR OUT !!!!

  • RELEVANCY SCORE 3.67

    DB:3.67:Paper Mismatch Error Photosmart All In One mf



    I am trying to print a greeting card measuring 8.75 x 5.5 portrait style and keep getting the paper mismatch error and have to cancel the print job. No other choice. I have tried setting features-resizing to this size and have had no luck. Please help!!!

    DB:3.67:Paper Mismatch Error Photosmart All In One mf


    I am trying to print a greeting card measuring 8.75 x 5.5 portrait style and keep getting the paper mismatch error and have to cancel the print job. No other choice. I have tried setting features-resizing to this size and have had no luck. Please help!!!

  • RELEVANCY SCORE 3.67

    DB:3.67:Hp Photosmart C5280 All-In-One cm



    Always get "Paper Mismatch" or "Paper Size Mismatch" error message display when print in Microsoft Word. What do I do to print odd sizes??

    DB:3.67:Hp Photosmart C5280 All-In-One cm

    For "Odd" sizes, you use "Custom" sizes.

  • RELEVANCY SCORE 3.66

    DB:3.66:Cannot Print 4x6 Photos On Photosmart 6520 Paper Mismatch Error f7



    My photosmart 6520 has decided it no longer wants to print 4x6 photos. I am trying to print photos from Picasa like I have in the past and it keeps giving me the paper size mismatch error. I have done all the trouble shooting recomendations from HP several times and it still does not work. I am using Microsoft XP. I can print on full size sheets of paper if I change the print setting in the advanced tab, but when I change them back to the 4x6 the printer pulls the photo paper in, spits it out, and gives me the paper size mismatch error. Help!

    DB:3.66:Cannot Print 4x6 Photos On Photosmart 6520 Paper Mismatch Error f7


    Thanks for the information georgesgirl92 . Sorry that didn't work.

    Try printing from another program to find out if it is a driver or application setting.

    Let me know the results.

    I have provided a document with some steps to try to see if that will resolve the issue.

    'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing.

    If the issue persists, then I would uninstall and reinstall the printer software.

    Uninstalling the Printer Software.

    HP Photosmart 6520 e-All-in-One Printer Drivers.

    Select your operating system, click next and click on the software to download and install.

    Try and print a photo again.

    Let me know how you make out.

    Thank You.

  • RELEVANCY SCORE 3.66

    DB:3.66:When I Try Printing A Cd Stomper Label Page, I Always Get A Paper Mismatch Error z7



    Each time I attempt to print a label on the CD Stomper page I get the paper mismatch error but I am able to resolve it each time but the procedure doesn't solve the problem permanently; only one or two times but if it is a new day the error appears again and I have to repeat the procedure of naming the problem and what I'm trying to print and it will then print once again. I need a permanent answer to the problem. I am using the HP Photosmart C5180 All-in-One.

    DB:3.66:When I Try Printing A Cd Stomper Label Page, I Always Get A Paper Mismatch Error z7

    Clicking the star below my name provides kudos and shows a job well done, and I hope everything works out for you - have a wonderful day!

  • RELEVANCY SCORE 3.64

    DB:3.64:Printer Hp Psc 2175v dm



    Trying to print gives error paper mismatch , but have letter sign paper in tray,

    DB:3.64:Printer Hp Psc 2175v dm


    Hi @Exrailroader,

    Welcome to the HP Forums!

    I understand that you are getting the paper size mismatch error with your HPPSC 2175v. I am happy to look into this printingissue for you!

    Please take a look through this guide, 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing. If you do not know the Operating System you are using, please visit this website. Whatsmyos.

    Hope this guide resolves your issue, and thank you for posting!

  • RELEVANCY SCORE 3.64

    DB:3.64:Hp Photosmart C4280 All-In-One Printer. Windows 7 Operating System. kz



    Changed color cartridge and followed instructions to insert paper and press Ok to align cartridges.Printer goes through priming cartridges and then paper rolls through rollers without any printing. Get error message "paper size mismatch." Have turned off power and unplugged USB . Waited 10 min. or more and went through procedure again. Same result.

    DB:3.64:Hp Photosmart C4280 All-In-One Printer. Windows 7 Operating System. kz


    Changed color cartridge and followed instructions to insert paper and press Ok to align cartridges.Printer goes through priming cartridges and then paper rolls through rollers without any printing. Get error message "paper size mismatch." Have turned off power and unplugged USB . Waited 10 min. or more and went through procedure again. Same result.

  • RELEVANCY SCORE 3.63

    DB:3.63:Paper Mismatch: Custom Envelope sc



    I am trying to print addresses on the envelopes for my Christmas cards. OF COURSE, it is a custom size, 5.94" x 6.94".

    Using the Envy 100 D410 series [AA491B] and keep getting the "Paper Mismatch: Hit 'Ok' to cancel" error.

    Is my problem a missing driver?

    Thanks!

    DB:3.63:Paper Mismatch: Custom Envelope sc

    Hi Jules,One of the main culprits in an issue like this is either an improperly measured paper size (remember, it has to be almost exactly perfectly measured to work properly!).The other issue is the actual program you are printing from. You must specify the custom paper size in the document, or else it will not print properly.

  • RELEVANCY SCORE 3.63

    DB:3.63:Paper Mismatch Error Message 7x



    I have a 5550 photosmart all in one. I keep getting paper mismatch error when I try to align or clean cartridge. I seem to be able to work around when trying to print by changing the paper selection from automatic to plain paper. Any help would be great.

    DB:3.63:Paper Mismatch Error Message 7x


    I am also having a paper mismatch error with my photosmart C4480 all-in-one printers, which we've had for about 2 years with never a problem. I was trying to add white borders to an 8 x 10 photo collage (which wouldn't fit in the 8 x 10 frame that was not really 8 x 10), so I had been fiddling with the settings. Suddenly, I started getting Paper Mismatch errors all the time, even in Word; most annoying, it won't align the print cartridge I put in.I have turned off the printer; uninstalled and reinstalled the driver; tried varying sizes of paper, making sure that they're set to the right size--but, still, I get the Paper Mismatch error.

    Strangely, though, it WILL print documents in Word 2007 at the quality of Fast Normal and Fast Draft--just not Normal. It would print a full-page photo at Fast Normal quality (not that this looked good). The solution that that HP keeps sending me to just doesn't apply, since I'm not printing envelopes or even trying to use anything other letter-size paper or letter-size photo paper. I should note that, right before this problem started, I had a Carriage Jam. I am wondering if whatever senses my paper's size is messed up? I am at my wit's end here.

  • RELEVANCY SCORE 3.63

    DB:3.63:Hp Photosmart 3180 All-In-One - Check Paper Error fp



    WINDOWS VISTA 32 BIT

    ERROR MSG - CHECK PAPER LIGHT CONTINUOUSLY FLASHES

    i have followed all troubleshooting directions, to include cleaning rollers, but light stays on. it is as though the roller feeder is not wanting to grab the paper

    DB:3.63:Hp Photosmart 3180 All-In-One - Check Paper Error fp


    WINDOWS VISTA 32 BIT

    ERROR MSG - CHECK PAPER LIGHT CONTINUOUSLY FLASHES

    i have followed all troubleshooting directions, to include cleaning rollers, but light stays on. it is as though the roller feeder is not wanting to grab the paper

  • RELEVANCY SCORE 3.62

    DB:3.62:Paper Mismatch On Plain Paper 8600 All In One kk



    I have an all in one 8600. It will not print anything for the error message paper mismatch. No faxes or printing. It is a giant paperweight. I have tried the suggested article for fixing this. It did not change a thing. Does anyone know what else I can try?

    DB:3.62:Paper Mismatch On Plain Paper 8600 All In One kk


    I have the same problem from copy. I checked all the settings and preferences and there are no changes that have been made. Nothing addresses this issue.

  • RELEVANCY SCORE 3.55

    DB:3.55:Paper Mismatch Letter Size za


    HP309a Photosmart: When I finish printing an envelope and want to print on letter-size paper, the printer says Paper Mismatch. All of the properties indicate the printer is expecting 8.5x11 paper, so I don't know what the problem is. Can anyone HELP?!

  • RELEVANCY SCORE 3.55

    DB:3.55:Hp Photosmart C6180 All In One: Paper Mismatch When Printing Envelopes Only cp



    Windows Vista 32 Bit, using Microsoft Word 2003

    I get the error message: Turn paper over and also paper mismatch. The envelope placement is correct. I have set the printer settings to Automatic, as well as gone back and set it to envelope size. I've tweaked and researched and performed all HP suggestions regarding paper mismatch, but can't fix the envelope problem, and am out of options. Has anyone solved a similar problem?

    DB:3.55:Hp Photosmart C6180 All In One: Paper Mismatch When Printing Envelopes Only cp


    What size and type is the envelope you want to print on? Does it happen with other envelope sizes?

  • RELEVANCY SCORE 3.53

    DB:3.53:Photosmart Premium C309g-M On Ps3 am



    i just purchased this printer to use with my laptop and playstation3. no problems on the laptop but trying to print from my playstation is causing issues. i keep getting a paper mismatch error. i have tried switching from photo glossy paper to plain paper with the same results. all help appreciated

    thank you

    DB:3.53:Photosmart Premium C309g-M On Ps3 am

    Hello again. i have just been onto HP support and they took me through the reset process. This did not work however it turned out to be the HP Advanced printer paper - it is not Glossy and therefore not an option on the PS3. I changed paper to Canon and it worked.

    Cheers

    Peter

  • RELEVANCY SCORE 3.53

    DB:3.53:Hp C309a Getting Paper Mismatch Error 1c



    I am trying to print a borderless 4x6 photo. The photo is saved on my computer, when I open it up, it opens in Microsoft Photo Editor. I have followed all the steps from the printer help menus. I have the correct paper size and type selected. Yet every time I go to print, I get a "paper mismatch" error and the print job cancels. I even tried loading a different brand of 4x6 paper in but nothing works.

    One thing I read is this error comes up when the printer scans the paper size before printing and there is a mismatch. What I can't find out is what to do when the paper size is correct but this error occurs anyway.

    DB:3.53:Hp C309a Getting Paper Mismatch Error 1c


    thanks for yoru reply. however the printer is not consistently printing even with a plain piece of white paper. Im still unclear where said barcode is located , on the paper itself, the paper tray the printer?

  • RELEVANCY SCORE 3.52

    DB:3.52:Paper Mismatch Error On Officejet 6500a Plus d9



    I have the HP Officejet 6500A Plus printer and my OS is Windows 7. I get paper mismatch error. Will not print. Uninstalled installed the printer- no fix. I am ready to buy another printer but not a HP.

  • RELEVANCY SCORE 3.52

    DB:3.52:Photosmart 6180 81



    I am trying to print envelopes from MS Word and get the error message "Paper Mismatch Paper size or type is incorrect."

    My settings are correct in Word for printing envelopes.

    DB:3.52:Photosmart 6180 81


    I am trying to print envelopes from MS Word and get the error message "Paper Mismatch Paper size or type is incorrect."

    My settings are correct in Word for printing envelopes.

  • RELEVANCY SCORE 3.51

    DB:3.51:Paper Mismatch In Size Or Type. 1d



    How do you reset the HP Officejet 6500A?

    DB:3.51:Paper Mismatch In Size Or Type. 1d


    How do you reset the HP Officejet 6500A?

  • RELEVANCY SCORE 3.51

    DB:3.51:Paper Size Mismatch Error When Trying To Print Business Checks Via Quick Books am



    I just purchased an HP Officejet 6500A Plus e-All-in-One Printer - E710n. I use this for my small business. After installing, I find that I keep getting a paper mismatch error when using using business checks. Regular paper will print ok. Quick books has no solution. (This was not a problem on the officejet j6480 i used prior to the 6550A)

    DB:3.51:Paper Size Mismatch Error When Trying To Print Business Checks Via Quick Books am


    Ihad this problem for so long and finally figured it out. HP was no help except for the suggestion toswitch it to "draft" quality.

    Depending on your operating system, it will be different... but basically... get to your printer'spreferences ... Click on the "Paper / Quality" tab... andmakesure that"Paper Type" (XP) or "Output Quality" (Windows 7) is set to AUTOMATIC. That's it. In Windows 7 ... there are a little more steps ... For Windows 7 you might have to go to printing preferences, change media type to plain, click on advanced, and change "Output Quality" to AUTOMATIC. OH YEA... AND MAKE SURE TO CLICK "APPLY" AND NOT JUST "OK". It works like a charm. In Windows 7 The "Quality Settings" will automatically check the "Custom" checkbox when you put it on AUTOMATIC. That's good... that's the way you want it.. So, the Quality Settings "Custom" checkbox will be checked and you will see that "Normal" is still selected but it is grayed out. Hope this helps somebody. I was going to go on HP's site and tell them the same thing since they haven't figured it out yet, but I don't want to make a new account... I have too many accounts already. If someone has an HP customer blog account... feel free to copy and paste this in there if you want. Good Luck People .

  • RELEVANCY SCORE 3.50

    DB:3.50:Photosmart C309 Paper Mismatch 9a



    What is causing this error Paper Mismatch on the Photosmart c309 premium printer

    Any Ideas?

    Thanks

    DB:3.50:Photosmart C309 Paper Mismatch 9a


    What is causing this error Paper Mismatch on the Photosmart c309 premium printer

    Any Ideas?

    Thanks

  • RELEVANCY SCORE 3.49

    DB:3.49:Paper Mismatch Error - Photosmart Premium C410 13



    I am continually getting a 'Paper Mismatch' error. Just running standard 8.5" x 11" paper, checked all settings in programs, ran printer align. I even bought new paper just in case. Still can't print - I can't even get the printer to print its own diagnositc report. Is there any way to override this? Anything I can do at all?

    Thanks

    DB:3.49:Paper Mismatch Error - Photosmart Premium C410 13


    Yes, that is what I installed. I did it again last Friday just in case something was in error with my install.

    I have adjusted paper settings in Word but to no avail.

    And here's something fun - I WAS the only one having an issue but now two of us are getting the error from different computers.

    If they would all just have an issue I could focus on just the printer being the issue but that one person can print all he likes without error.

    Also - if I reboot the printer, I can get two to three jobs accepted before I get the mismatch error. This is printing from Word, Excel, Chrome and Safari. I have also tried using Airprint, using the network AND running a hard wire.

  • RELEVANCY SCORE 3.49

    DB:3.49:Paper Size Mismatch Error jp



    I have a Photosmart 6510. I'm using iWorks Pages with Mac 10.8.2 OS, and tried to print a CD label which is 138mm*210mm in size. I've set up this size under Page Setup as a customed size, but can't get to print it. The printer always show a Paper Size Mismatch error. How can I solve this problem? Thanks.

    DB:3.49:Paper Size Mismatch Error jp

    Hello MarthaGinger,

    Please here for a little help with the paper mismatch error you are seeing.

    Click the KUDOS star on the left to say “thanks” for helping!
    Please mark a reply “Accept as Solution” if it solved your issue so others can find it.
    I work on behalf of HP.

  • RELEVANCY SCORE 3.46

    DB:3.46:Paper Won't Feed, Out Of Paper Error C6280 ak



    My Photosmart C6280 All-in-One will not feed the paper and the paper out error message comes on. Have done all the cleaning and everything else the video instructs - no change. It will not draw the paper.

    DB:3.46:Paper Won't Feed, Out Of Paper Error C6280 ak


    My Photosmart C6280 All-in-One will not feed the paper and the paper out error message comes on. Have done all the cleaning and everything else the video instructs - no change. It will not draw the paper.

  • RELEVANCY SCORE 3.46

    DB:3.46:Hp Photosmart C4680 Carriage Jam Error zj



    My hp photosmart c4680 all-in- one constantly displays carriage jam error even when no paper or other impediment is stuck in it. Has this problem been solved by anyone?

    DB:3.46:Hp Photosmart C4680 Carriage Jam Error zj


    My hp photosmart c4680 all-in- one constantly displays carriage jam error even when no paper or other impediment is stuck in it. Has this problem been solved by anyone?

  • RELEVANCY SCORE 3.46

    DB:3.46:Paper Mismatch zp



    Trying to print 6" x 6" invitations using Word from Office for Mac 2011. Photosmart 3210 AIO keeps saying "paper mismatch error." I can create a custom 6" X 6"paper size as a preset, but even with printer selection set to "Any Printer," error still crops up. Is it that my Photosmart will not recognize 6" x 6" paper?

    Any suggestions?

    DB:3.46:Paper Mismatch zp

    thewriteone,

    Have you tried changing the print settings and selecting the borderless option in the page drop down menu?


  • RELEVANCY SCORE 3.46

    DB:3.46:My Hp Photosmart C7280 All-In-One Printer Shoots Out A Blank Sheet Of Paper Before The Printed Paper ac



    My HP Photosmart C7280 All-In-One Printer shoots out a blank sheet of paper before the printed paper.

  • RELEVANCY SCORE 3.45

    DB:3.45:Getting Paper Size Mismatch With Custom Envelope Printing 1a



    I have an HP Officejet J6480 All-in-One.

    I get Paper Mismatch when using custom sized envelope of 6" X 9.5".

    Can someone help or has experience with this issue and can advise.

    Thanks Rich

    DB:3.45:Getting Paper Size Mismatch With Custom Envelope Printing 1a


    Hi,

    Please follow the steps mentioned in the below document.

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353cc=cadlc=enlc=enproduct=3635378tmp...

  • RELEVANCY SCORE 3.45

    DB:3.45:Hp Photosmart 2610 , Receiving Faxes Experiencing Paper Mismatch Error Message, Prints Blank Pages 3f



    Issue:

    HP Photosmart 2610 while receiving faxes experiencing paper mismatch error message ( Paper selected does not match paper size or type selected). If OK is clicked, prints blank pagesinstead of incoming fax

    1) PC with Windows 7 and HP Photosmart 2610

    2) I have run all drivers updates

    3) We have updated the following as per HP Photosmart 2610 user manual

    a) clicked on SetUp button on HP Photosmart

    b) press 4 for Basic Fax Set Up,

    c) than 5 for Fax Paper Size and

    d) Selected A4 Plain Paper size, pressed OK

    Actual Results:

    After OK, HP prints blank pages insted of incoming fax

    Expected Result:

    Incoming fax

    Any help / advise will be highly appreciated. It used to work before. Printing and Copienf functions are fine

    DB:3.45:Hp Photosmart 2610 , Receiving Faxes Experiencing Paper Mismatch Error Message, Prints Blank Pages 3f


    Hi brolgait,

    The only other thing I can think of is to turn off the error correction mode (EMC) and slow the transmission down to medium if it if currently set to fast, and/or slow if it is currently set to medium. If this doesn't resolve the issue you might consider calling HP. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.

    Fingers crossed.

  • RELEVANCY SCORE 3.44

    DB:3.44:Paper Mismatch Error Message - C5580 All-In-One Printer 11



    I have an HP Photosmart C5580 printer. Every time I try to print, I receive a "Paper Mismatch" error message. I am using HP printer paper and only trying to print on 8.5 x 11" paper. Any suggestions would be greatly appreciated.

    DB:3.44:Paper Mismatch Error Message - C5580 All-In-One Printer 11


    Are tiy printing out of Word? What version?

    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01824353cc=uslc=endlc=enproduct=3575276tmp​...
    In Microsoft Word, click File , and then click Print .Make sure that your product is in the Name drop-down list box, and then click Properties .Click the Features tab, or the Paper/Quality tab.Click the drop-down list under Paper Type or Type is , and then click Plain paper .Click OK to close the Properties dialog box.In the Print dialog box, click OK to print the envelope.

  • RELEVANCY SCORE 3.44

    DB:3.44:Hp Photosmart C4150 All-In-One Says Out Of Paper When It Isn't md



    HP Photosmart C4150 All-in-one says out of paper when it isn't. I reload paper and push ok and get same response

    DB:3.44:Hp Photosmart C4150 All-In-One Says Out Of Paper When It Isn't md

    Typically this is caused because the printer's rollers are dirty, or aren't engaging like they should. The document linked below should help you solve the problem. If that doesn't work, you may have a sensor, or other mechanism, out and will need to replace the printer. Let me know what happens.http://goo.gl/US1fV

  • RELEVANCY SCORE 3.44

    DB:3.44:Paper Mismatch 6520 cm



    Using OS 10.6 with an 6520 all in one printer. Keep getting a paper mismatch error when printing normal paper. Have tried disconnecting, restarting, nothing seems to work. Help.

    DB:3.44:Paper Mismatch 6520 cm


    Thank you for help. I appreciate that you took the time to respond. I've tried all your latest suggestion, aligned the printer but still got a paper mismatch error when trying to print a copy and a test page. I guess the next step is to contact tech support. Again thanks for your attempt to help.

    rrider

  • RELEVANCY SCORE 3.44

    DB:3.44:Paper Mismatch Error All-In-One C309g j3



    When I try to print a test sheet or diagnostic sheet from the printer itself using system tools, it does not print because it says there is a paper size mismatch. How do I convince it that it has normal letter size paper in the feeder? This somjetimes happens when I print a diagnostic from the PC desktop or app as well.

    DB:3.44:Paper Mismatch Error All-In-One C309g j3

    It is possible that the printer has something caught in one of the rollers and is blocking the printer's capability to detect the paper in the tray, but is also possible that the sensors are out of alignment or going bad. There are a few things I would try in this case.


    Remove all paper from the input tray and look in with a flashlight. Make sure there is not paper caught in the input rollers. Also check the rear side of the printer for any paper caught in the rear rollers.

    Try to hard reset the printer by unplugging the unit while it is one, waiting 30 seconds, and plugging the printer back up for power.

    Make sure the firmware is up-to-date in the printer. One can download the firmware update tool from the HP Website by clickinghere, selecting your OS, and scrolling down to Firmware.

    If the above steps do not address the issue, then the printer may be able to resume function with a factory reset. This may be able to get the paper sensors back into calibration. I will send the steps for a factory reset on the C309g to you via private messages. Before performing the steps please ready Bob_Headrick's thread on printer resets, foundhere.

  • RELEVANCY SCORE 3.43

    DB:3.43:Frequently Get An Error Message Of "Paper Mismatch" ak



    I have owned several HP Photosmart printers. Currently, I have a Photosmart Pro B8850. I frequently get an error message of "paper mismatch" when I have checked the size in all the right places to be sure it is correct. This is VERY frustrating.

    DB:3.43:Frequently Get An Error Message Of "Paper Mismatch" ak


    I also have gotten the "paper mismatch" message but only with Simply Elegant Metallic Moonglow 13"x19" paper. All other 13"x19" runs fine. Anybody got any ideas?

  • RELEVANCY SCORE 3.43

    DB:3.43:Paper Mismatch Error jj



    When trying to print a Ink Quantity Report from my HP Officejet 6500 E709n All-in-One Series I constantly receive an error message on a "Paper Mismatch". After clicking "OK" for 8 to 10 times I eventually luck out and get it to print the Quantity Report. Is there a way to correct this problem?

    DB:3.43:Paper Mismatch Error jj


    Hi @Pointe37,Welcome to the HP forums!It sounds like the paper sensor on your Officejet 6500 is having issues, so I will certainly do my best to help you with this I'd recommend that you follow through thisOut of Paper document to ensure there is nothing obstructing the paper path and clean the rollers/paper path. After that is complete, I'd recommend that you plug the printer directly to awall outlet as well to ensure it's not a false error caused by lack of power.If the issue persists, please tryPerforming a Partial Reset as well.Let me know how these steps work out for you!

  • RELEVANCY SCORE 3.43

    DB:3.43:A 'Paper Mismatch' Error Occurs zx



    A 'Paper Mismatch' error occurs when printing, ailgning or cleaning printeread the message "Paper Mismatch" comes on.

    Printer: Photosmart C6100 / C6180

    Series 599F3F

    Driver Version 4.0.0

    Operating System Mac OS X

    Thanks,

    cobicoinc

    DB:3.43:A 'Paper Mismatch' Error Occurs zx


    Hey there! What application are you printing from? Also what size paper are you using? Depending on those answers will determine how to fix the issue.

    Thanks,

    Sean

  • RELEVANCY SCORE 3.42

    DB:3.42:C5180 Paper Mismatch Error x9


    I have a C5180 All-in-one printer and I just started getting a Paper Mismatch error when trying to print checks using MSMoney 2004. I have an HP Pavillion running Windows Vista. I use VersaCheck checks. If I try printing on plain paper it will print. I can't recall changing any settings. Any ideas on this problem?

    DB:3.42:C5180 Paper Mismatch Error x9

    Make sure you select the correct paper size and paper type and feed the check on correctly into the printer. The paper size dimensions specified during printing have to be EXACTLY as the check size, or else the printer will reject it.

  • RELEVANCY SCORE 3.40

    DB:3.40:Photosmart All In One C309 Won't Pick Up Paper 93


    The C309 will not pick up paper and gives an error message of "out of paper" when trying to simply copy. I reset, cleaned everything as directed on website. It makes a funny noise when trying, do you agree something is broken and time for a new one? Is it worth repairing ? Thanks

    DB:3.40:Photosmart All In One C309 Won't Pick Up Paper 93


    Hi Tootthehorn,

    I understand you have a Photosmart C309 that doesn't seem to want to pick up paper. I'm sorry to hear this, but I'd be happy to have a look into this with you!

    I realize you stated you tried everything you were directed to on the website, so I just want to make sure you followed through this 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper document, as those should be the steps to help resolve your issue.

    If those are the steps you've followed and the problem is the remaining the same, there's a partial reset you can try to see if we can't get things moving as they should. To provide this reset, I just need to know which C309 you have.

    Hope to hear back from you soon!!

  • RELEVANCY SCORE 3.39

    DB:3.39:Hp Photosmart 7250 Won't Feed Paper ss



    Have a wireless hp 7250 printer that will not feed paper from paper trary. Error message load paper.

    DB:3.39:Hp Photosmart 7250 Won't Feed Paper ss


    Sorry that you are having a problem with the paper not feeding.

    Here is a link that may assist you with this problem.

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02034496tmp_task=solveCategorycc=usdlc=enlc...

    Let me know if this helps.

  • RELEVANCY SCORE 3.39

    DB:3.39:Hp Photosmart Premium All In One C410 Series - Alignment Issue 9m



    Printer is disaligned, cannot realign, tried default, tried aligning a few times, same result - get the following message: Paper mismatch (using the same paper as before)and within a few seconds requesting to CANCEL, this stops the process ???

    DB:3.39:Hp Photosmart Premium All In One C410 Series - Alignment Issue 9m


    I am having white print paper, instead of having what I need printed. I already removed all the software and instaled again.

    I would like also to know how to clean the print head.

    I also bought a kit with all the color cartridge and one the cyan came amost empty, now is giving me the message the HP cartridge needs to be replaced. They are all from HP. I got at Home Depot less than a month ago, since tham I started to have issue with the print.

    Any clue? Thank you.

  • RELEVANCY SCORE 3.39

    DB:3.39:Paper Mismatch Error Message z7



    i'm getting a paper mismatch error message on the HP Pototsmat C410a All-in-one when printing from an iphone or ipad...paper is set to default (US LEGAL)

    DB:3.39:Paper Mismatch Error Message z7


    my error...paper default is set to US Letter

  • RELEVANCY SCORE 3.38

    DB:3.38:Paper Mismatch Message For Hp Photosmart C309 A Series ax



    has anyone else had a problem printing envelopes after downloading a software upgrade?

    I was able to print different size envelopes before upgrading software to make printer more compatable for windows 8.1 now every time I try I get a paper mismatch message, I can print any other documents etc. just not envelopes

    DB:3.38:Paper Mismatch Message For Hp Photosmart C309 A Series ax


    I'm sorry I thought I had sent an answer to the last question.

    I have done all the resizing options as I have been printing C6 C5 envelopes for years as I make my own greeting cards for family on the computer and also address the envelopes. Since upgrading software for the printer the printer will only recognise A4 paper and any other size I enter is not recognized

  • RELEVANCY SCORE 3.38

    DB:3.38:Hp Photosmart C6180 All-In-One Returns Error Message: 'Out Of Paper' Although Tray Is Full a1



    Hi,

    my HP PhotoSmart C6180 All-in-one returns error message: 'Out of paper' (in Norwegian - don't know the exact English message) although the paper tray is full. Anyone able to help?

    Kindregards,

    David

    DB:3.38:Hp Photosmart C6180 All-In-One Returns Error Message: 'Out Of Paper' Although Tray Is Full a1


    Hi,

    my HP PhotoSmart C6180 All-in-one returns error message: 'Out of paper' (in Norwegian - don't know the exact English message) although the paper tray is full. Anyone able to help?

    Kindregards,

    David

  • RELEVANCY SCORE 3.35

    DB:3.35:How Can I Set Up A Custom Paper Size On Photosmart 6250? Mac Osx 10.8 11



    Hi there,

    I cant set up a custom paper size that prints on the paper I have. 6.62 x 8.26ins. When I try, I get paper mismatch. The size worked on my old C4250.

    Any help gratefully received.

    DB:3.35:How Can I Set Up A Custom Paper Size On Photosmart 6250? Mac Osx 10.8 11


    Open the file you want to print and select File - Print

    Click on the "Paper size" drop down and select Manage custom sizes

    Put in the required dimensions and save the paper size

    Try printing

    I work for HP

    Click 'Kudos' of the post is helpful to you!!

  • RELEVANCY SCORE 3.35

    DB:3.35:Paper Mismatch dm



    Hi,

    I just replaced the black ink cartridge in my HP 6110xi all-in-one printer. When I try to align the cartridges I get an error stating "Paper mismatch, load plain paper". I have plain paper in it. I thought it may be a sensor problem so I tried to calibrate the sensor...I hit # * 1,2,4 and went through sensor cal. It printed a page fine. However, after that I still get the paper mismatch error.

    I have never had this happen and have no idea what to do next.

    Thanks for any help

    Chris

    DB:3.35:Paper Mismatch dm


    Hi,

    I just replaced the black ink cartridge in my HP 6110xi all-in-one printer. When I try to align the cartridges I get an error stating "Paper mismatch, load plain paper". I have plain paper in it. I thought it may be a sensor problem so I tried to calibrate the sensor...I hit # * 1,2,4 and went through sensor cal. It printed a page fine. However, after that I still get the paper mismatch error.

    I have never had this happen and have no idea what to do next.

    Thanks for any help

    Chris

  • RELEVANCY SCORE 3.35

    DB:3.35:Hpeprint Gives Paper Mismatch Error When I Try To Print From My Android Phone 97



    I have 5x7 paper in the Photosmart 7520 printer and when I try to send a photo from my android phone to the printer, I get a paper mismatch error. Will it only print 4x6? Can I not change a setting somewhere?

  • RELEVANCY SCORE 3.34

    DB:3.34:Hp 6510 - Unable To Print On Specialty Paper - pm



    HP6510 - Nor able to print on specialty paper - "mismatch" error message, saying size is different, yet setting is for 8.5x11 paper. I have to print on regular paper, then copy onto specialty paper. Any suggestions?

    DB:3.34:Hp 6510 - Unable To Print On Specialty Paper - pm


    I was able to print on colored 8.5x11 regular paper; however, I don't have any white letterhead paper at this time. I'll see what I can get...thanks for the suggestion. I'll let you know. Enjoy your day!

  • RELEVANCY SCORE 3.33

    DB:3.33:Hp Officejet Pro 8600... Mismatch Error When I Try To Print A Photo On 4 X 6 Paper. ad



    I am getting a paper mismatch error when trying to print a phot on 4 x 6 photo paper. I've tried different programs, and nothing is working. I have tons of 4 x 6 photo paper to use, so this is very frustrating. Message is: "Paper detected does not match paper size or type selected. Make sure the paper size or type is correct to continue the job".

  • RELEVANCY SCORE 3.33

    DB:3.33:Paper Mismatch 1c



    Suddenly my printer, HP deskjet 4280 gets paper mismatch. I have tried all suggestions except a factory reset (needs special instructions). Also I often get cartridge stuck.

    DB:3.33:Paper Mismatch 1c


    It is not under warranty and it would cost me more to fix it then to get a new one.

    Thanx anyway.

  • RELEVANCY SCORE 3.33

    DB:3.33:Paper Mismatch Size On Photosmart 7525 dd



    I have a Photosmart 7520 that will Print 8.5 X 11 paper all day long but as soon as I try to Print a regular envelop I get a Error Message - paper size mismatch.

    The Printer is about 6 months old.

    Has anybody ran into this same problem?

    DB:3.33:Paper Mismatch Size On Photosmart 7525 dd

    I have never tried to Print envelops before. Using latest Apple OS - not Mavericks. In HP utilities I went to settings - Preferences-Paper Settings - Default Media Size - US Letter - Default Media Type - Plain Paper. When you click Apply you get a Red X - invalid Input. Click OK to go back. No problem Printing on regular size paper only when I change paper size.

  • RELEVANCY SCORE 3.32

    DB:3.32:Paper Mismatch Error Notice mk



    I suddenly get paper mismatch error notice when trying to make a copy. I can print from my computer. I can scan. I just can't make a copy. Printing from my computer has become very slow as well. Please help!

    DB:3.32:Paper Mismatch Error Notice mk


    Hi @alfoxcreek2 ,

    I see by your post that you are getting a paper mismatch error when copying and when printing it is slow.I would really like to be able to help you resolve this issue.

    I have provided a document for copying and how to check the settings.

    Resize should be set at Actual size 100% and Paper Type selected on the size of paper you are using.

    Copy Text or Mixed Documents.

    If you are still having issues, I would do a hard reset to see if that will resolve the issue.Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.Then reconnect the power cable to the printer and wall outlet rather than a surge protector.This ensures the printer is receiving full power and may help this situation.

    How is the printer connected? (USB/Ethernet/Wireless)

    I would power cycle everything.Turn the printer and computer off.Disconnect the power cable on the router for 10 seconds, then reconnect the power cable again if the printer is networked.

    Turn the computer on, then the printer.

    Try printing again.

    I would setup a static IP for the printer, it might speed things up a bit. If the printer is networked.

    Printer Does Not Maintain Wireless Connection. Go to Solution three: Assign the printer a static IP address.

    If the printer is connected by a USB cable, make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation. Connect the USB cable directly to the computer. The USB cable shouldn't be longer then 6 feet. Try another USB port on the computer. You might have to try another USB cable.

    Here are a couple other things you can also try if you are still having slow printing issues.

    Repair the Disk Permissions on the Mac:

    Close all applications.

    On the Apple menu bar, click Go, click Applications and then click Utilities.

    Double-click Disk Utility.

    Highlight your hard drive/partition on the left.

    Click Verify and then Repair Disk Permissions.

    Restart the computer..

    Reset the Printing System:

    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.

    Click the Apple icon and then click System Preferences.

    Click Printers Scanners.

    Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.

    Click OK to confirm the reset.

    Type the correct Name and Password.

    Click OK to reset the printing system.

    Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.

    Try printing again.

    Please let me know if you require any additional assistance.

    Have a fantastic day!Thank You.

  • RELEVANCY SCORE 3.31

    DB:3.31:Custom Paper Size On Hp C309 m7



    Can I print on note paper (approx 6.5" x 8.5") with my HP C309? I get paper mismatch error message.

    DB:3.31:Custom Paper Size On Hp C309 m7


    Hi okierx,

    Unfortunately this paper size is not supported for use with this printer.Click Hereto complete steps specific to the paper mismatch error. A generic driver that supports customized optionsmay help. Try installing the deskjet 9800 and creating a custom paper size through the driver. Here is a link that will provide the steps to add the alternate driver (use the 9800 rather than 990c). Click Here

    Additional information for generic driver:

    1. Add the 9800 driver with the steps from link above

    2. Set custom size in the print driver (see below)

    3. Attempt print to configured size

    or

    1. Add 9800 driver

    2. Try to print with the statement size option

    Set custom size:

    1. Open document/file to print-Select generic driver added previously

    2. From dialog box, click preferences or print properties

    3. Click on features

    4. From size drop down select custom

    5. Type name for new size

    6. Type dimensions in width/height sections, hit save and ok

    7. Click ok again on main dialog box

    To print on custom size created:

    1. Click file, print-Select generic driver added previously

    2. Click preferences or print properties

    3. From size drop down select new custom option created

    4. Select paper type

    5. Select paper source

    6. Attempt print job

    Hope this helps!

  • RELEVANCY SCORE 3.31

    DB:3.31:Paper Mismatch On Phto Paper ps



    Hi all,

    I got this error message when I try to print photos. I hvae done it before now I got this message. I have the new HP c309g photosmart all in one printer. I install it last month and everything was ok. only today I try to print some photos, it tell me paper mismatch press ok to cancel. I using a third party photo paper 8.5" x 11". if I print on regular paper it won't give me problem. any idea? the photo paper is 54lbs premium glossy photo paper.

    Thanks

    Paul

    DB:3.31:Paper Mismatch On Phto Paper ps


    I am having the same problem and same message. Have not found a solution yet. Everything was working fine. The suddenly can't print 8x10 photo to HP photo paper. Will print plain paper and 4x6 photo paper.

  • RELEVANCY SCORE 3.31

    DB:3.31:Chronic Paper Jams - Photosmart 5514 mk



    Chronic paper jams on Photosmart 5514...HELP!!

    DB:3.31:Chronic Paper Jams - Photosmart 5514 mk


    I'm having the same problem, and I can't find a number to call for HP. Were you able to solve it?

  • RELEVANCY SCORE 3.31

    DB:3.31:Paper Error ms


    My Photosmart D7160 keeps given me a error out of paper please load paper. The printer has paper in it and is loaded the right way and also the photo 4x6 paper and neighter will load and print. The printer tries to pick up the paper but will not. Help Please............

    DB:3.31:Paper Error ms

    My Photosmart D7160 keeps given me a error out of paper please load paper. The printer has paper in it and is loaded the right way and also the photo 4x6 paper and neighter will load and print. The printer tries to pick up the paper but will not. Help Please............

  • RELEVANCY SCORE 3.31

    DB:3.31:Hp6500a Paper Mismatch With Plain Paper am



    A couple weeks ago, we purchased a new HP6500A. We installed it on our XP network, wirelessly. Everything works fine, except for an error that appears once in awhile with only one application.

    We are running an older version of Quickbooks. When we print a check (ours are voucher style checks with 1 check at the top and blank vouchers below... 1 check per 8.5x11 page), we slide a blank check into the printer ontop of the existing paper. Periodically, when we print the check, we get a PAPER MISMATCH.... sometimes 3 or 4 times in a row.

    Reading the SUPPORT pages, we tried disabling the paper detect by selecting PLAIN PAPER in the printer setup. Only problem, that is what was selected.

    Any other ideas?

    Thanks

    DB:3.31:Hp6500a Paper Mismatch With Plain Paper am


    We don't have that option available in our printer configuration screens... not sure why, must be a driver or XP driver difference.

    We did finally get it to work WITHOUT HP TECH help (shame on you HP)....

    We created a copy of the printer in the control panel and labeled it CHECKS. Then in the printer configuration, we changed the MEDIA TYPE to OTHER SPECIALTY PAPERS. In Quickbooks, we select the CHECKS printer as the default check printer and it works. Prints a bit slower but for a check here or there, it works well and no more PAPER MISMATCH errors!!!!

    This DEFINATELY something that HP needs to fix, but because of their lack of support to their users of their printers... they probably won't. That's sad, I ALWAYS recommended HP products over all others. There usually good UNLESS you have a problem or a STUPID issue like this.

  • RELEVANCY SCORE 3.30

    DB:3.30:Printer Destroying Paper And Printing On A Tilt 9a



    Officejet Pro 8500 Wireless chewing up paper and printing on a tilt. Previous paper mismatch error, seems resolved now but all printing either gets jammed, with the edges chewed upor comes out tilted.

    DB:3.30:Printer Destroying Paper And Printing On A Tilt 9a

    Please note I'll be out of the office until Monday, any insight between now and then would be fantastic and much appreciated. I look forward to speaking with you then.

  • RELEVANCY SCORE 3.30

    DB:3.30:Photosmart Premium Paper Mismatch 88



    I am trying to print a custom envelop -- 6 by 9 -- and keep getting a paper mismatch error when I print. I am using Microsoft Word 2010.

    DB:3.30:Photosmart Premium Paper Mismatch 88

    ngmowad, what printer are you working with? Depending on the model, the printer supports certain media types. While its possible to customize the media you use, it does have to be one of the supported paper sizes. These can be found through the printer specifications. Let me know!

  • RELEVANCY SCORE 3.29

    DB:3.29:Paper Mismatch Error And Access Denied 8s



    I have an HP PHotosmart C5200. I am attempting to print a photo on photo paper for thefirst time. Using the HP Solution Center software, in the Settings Printer Settings I have selected Paper Source: Photo Tray, Paper Sizes: borderless 4 x 6, Paper Type: Other Photo papers (It's Epson paper), Print Quality: Best. When I click the OK button on the Document Properties dialog box, I get a popup error box that reads "Access Denied". Also, when I try to print the photo I get the Paper Mismatch error. I have put the paper in the photo tray glossy side down and slide the side slider bar over to hold the paper secure. I feel like I've done everything correctly.

    Any suggesitons greatly apprcieated.

    DB:3.29:Paper Mismatch Error And Access Denied 8s


    I have an HP PHotosmart C5200. I am attempting to print a photo on photo paper for thefirst time. Using the HP Solution Center software, in the Settings Printer Settings I have selected Paper Source: Photo Tray, Paper Sizes: borderless 4 x 6, Paper Type: Other Photo papers (It's Epson paper), Print Quality: Best. When I click the OK button on the Document Properties dialog box, I get a popup error box that reads "Access Denied". Also, when I try to print the photo I get the Paper Mismatch error. I have put the paper in the photo tray glossy side down and slide the side slider bar over to hold the paper secure. I feel like I've done everything correctly.

    Any suggesitons greatly apprcieated.

  • RELEVANCY SCORE 3.29

    DB:3.29:Hp 6110xi Paper Mismatch zd



    I have an hp officejet 6110xi and just replaced the color ink cartridge. Upon printing the "align cartridge page" i get the following error message - "Paper Mismatch. Replace media with plain paper, and then press Enter."

    There IS plain paper in the machine. When I hit enter, it starts the process and then spits out a single blank sheet and returns the same error message. I have tried taking out the paper and putting other paper in and turning the machine off then back on to no avail. Any thoughts?

    DB:3.29:Hp 6110xi Paper Mismatch zd


    I have an hp officejet 6110xi and just replaced the color ink cartridge. Upon printing the "align cartridge page" i get the following error message - "Paper Mismatch. Replace media with plain paper, and then press Enter."

    There IS plain paper in the machine. When I hit enter, it starts the process and then spits out a single blank sheet and returns the same error message. I have tried taking out the paper and putting other paper in and turning the machine off then back on to no avail. Any thoughts?

  • RELEVANCY SCORE 3.29

    DB:3.29:Hp Photosmart Premium All-In-One Printer - C309g "Paper Jam Error" fk



    I got this printer for my birthday, whenever i turned it on, it says clear paper jam, whenever there is no real paper jam, and i did everything on the support page, but it still shows it, please help or give me hp's customer service number

    DB:3.29:Hp Photosmart Premium All-In-One Printer - C309g "Paper Jam Error" fk


    Hello evilpoptart37

    Are you still having problems? When you said you tried everything on the support page were you referring to the following article? Paper Jam

    You may also want to try this article. While it appears to be a different problem sometimes they go hand and hand because of the way paper ends up in the printer. Carriage Jam

  • RELEVANCY SCORE 3.29

    DB:3.29:Help 1x



    I have an all in one photosmart c7280. I am trying to print envelopes from address book. I set the custom paper size to match the envelopes (I thought) and it keeps telling me "paper mismatch or wrong type". Aggggghhh! I have also tried several of the pre settings and they won't work either. Does anyone have any ideas how to fix this?

    DB:3.29:Help 1x


    Reverse the width and length dimensions in your custom paper size.

    If that does not work, change the portrait/landscape setting.

  • RELEVANCY SCORE 3.28

    DB:3.28:Hp6510 - Paper Size Mismatch pj



    My PHOTOSMART 6510 started giving me an error message "Paper Size Mismatch" . I have not changed paper size 8 1/2 x 11. I followed the online instruction and reinstalled drives for Window7 64bit. Next tried to install "Firmware Updates" as instructed received message no match. I have tried turning it off and back on, disconnected power nothing helps.

    I can use the copier with no paper size problems. Do I need to junk it and buy a new one?

    DB:3.28:Hp6510 - Paper Size Mismatch pj


    TKS for you help but it didn't work. So I junked and bought a new HP6700.

  • RELEVANCY SCORE 3.27

    DB:3.27:Hp Photosmart C7250 Out Of Paper Error Message When Paper Is Loaded. cf



    When I try to print the error message comes on stating Out of Paper and to Load paper face down on Main Tray. It sounds like printer is trying to pick up paper before the message comes on. The online diagnostic scan finds no problems.

    DB:3.27:Hp Photosmart C7250 Out Of Paper Error Message When Paper Is Loaded. cf


    When I try to print the error message comes on stating Out of Paper and to Load paper face down on Main Tray. It sounds like printer is trying to pick up paper before the message comes on. The online diagnostic scan finds no problems.

  • RELEVANCY SCORE 3.27

    DB:3.27:How Do I Create Custom Paper Sizes In Photosmart 6510 Printers c8



    I wish to use custom paper sizes with either Word or Photoshop.

    I have a Photosmart 6510 all in one printer.

    While I can find custom size in page layout tab in Word, and can set the size, I do not appear to be able give the new size a name or save it .

    Is it possible with this printer, or is there a workaround to avoid the "paper mismatch" message.

    Thanks for ay help I can get.

    DB:3.27:How Do I Create Custom Paper Sizes In Photosmart 6510 Printers c8


    Could you provide a screen shot of the window? I should be able to direct you.

  • RELEVANCY SCORE 3.26

    DB:3.26:Hp Photosmart 3210 Paper Size Mismatch p9



    My Photosmart 3210 has decided that I can no longer use custom paper sizes. I used to be able to put in any custom paper size I wanted when I was using an older computer with Windows XP. I now have an HP Touchsmart all in one computer with Windows 7 64 bit. It works just fine as long as I use a paper size that's listed but as soon as I try to use anything that's not listed it says there is a paper size mismatch. Also, I used to print from Word 2003 and I'm now using Word 2010.

    Any help will be appreciated.

    DB:3.26:Hp Photosmart 3210 Paper Size Mismatch p9


    Hi sonny101,

    Are you still experiencing issues? What is the specific size you are trying to print? Please Click Hereto view supported paper sizes for this model. A generic driver that supports the specific size may help resolve the issue. Here is a link that will provide steps for that, however I would need to verify the size is supported by the driver installed for it to be a successful work around. Click Here

    Hope this helps!

  • RELEVANCY SCORE 3.26

    DB:3.26:C5580 Printer Paper Mismatch 9z



    I have a C5580 all-in-one printer and I cannot print from any programs. I get an error message "Paper Mismatch" on the printer. I have tried printing from Work, Excel, Outlook and the Internet and I get the same error message.

    DB:3.26:C5580 Printer Paper Mismatch 9z


    Thank you for your response, I too am a HP employee. ALl I ever print is letter size and that is the size I have selected in the printer set-up

  • RELEVANCY SCORE 3.25

    DB:3.25:Hp Photosmart 3310 Paper Size Detected Not Supported 9c



    Error

    paper size detected not supported

    How to fix?

    DB:3.25:Hp Photosmart 3310 Paper Size Detected Not Supported 9c


    Hello Nobil,Welcome to the HP Support Forums!

    I see that you are getting an error on the Photosmart 3310 that the paper size selected is not supported. What is the paper size you are trying to print on? Also, are you printing from aWindows computer or Mac?

    I have included a link to the specification for this printer so you can check if the paper selected is compatible with the 3310.

    Printer Specifications for HP Photosmart 3300 All-in-One Printer Series---

    Regards,

  • RELEVANCY SCORE 3.25

    DB:3.25:Does Not Recognize Loaded Main And Photo Paper Trays! xp



    HP Photosmart all in one c410a

    Although all trays are loaded

    Out of paper error

    load paper into main tray

    load paper into photo tray

    When print from pc,

    screen error msg: the printer is out of paper

    plus console error:load paper into main tray

    I tried everything following support suggestions.

    Help!

    DB:3.25:Does Not Recognize Loaded Main And Photo Paper Trays! xp


    HP Photosmart all in one c410a

    Although all trays are loaded

    Out of paper error

    load paper into main tray

    load paper into photo tray

    When print from pc,

    screen error msg: the printer is out of paper

    plus console error:load paper into main tray

    I tried everything following support suggestions.

    Help!

  • RELEVANCY SCORE 3.25

    DB:3.25:Photosmart 4700 Shows "No Paper" When There Is Paper In Tray. Paper Does Not Feed. dk



    Photosmart4700 shows"no Paper" when tray is full. Paper does not feed.

    DB:3.25:Photosmart 4700 Shows "No Paper" When There Is Paper In Tray. Paper Does Not Feed. dk


    Take a look at this Out of Paper document here:

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02065582tmp_task=solveCategorycc=usdlc=enlc...

  • RELEVANCY SCORE 3.24

    DB:3.24:Paper Mismatch Printing Envelopes In Msword aa


    Hi:

    I am using Microsoft Office Word 2003, SP3, on an XP system. I have a new "HP Photosmart Premium Fax All-in-One Printer, Scanner, Fax, Copier", C309A, all in one printer.

    Using Word’s envelope printing tool, Tools/Letters and Mailings/Envelopes and Labels..., the printer fails to print. The printer's display reports a "Paper mismatch" error. The only choice given to resolve this error is to press the "OK" button to cancel the print job.

    When a normal letter size paper is loaded, 8.5" x 11", to test this MSWord function, the printer works correctly. Then when an actual envelope is loaded, the printer pulls it in a small amount, then stops. The “Paper mismatch” error is reported with no other option than to cancel the job. When the “OK” button is pressed, the envelope is ejected.

    How is this problem resolved?

    Thanks.

    DB:3.24:Paper Mismatch Printing Envelopes In Msword aa


    On an existing mail merge in Word 2010Go to Start Mail MergeClick EnvelopesSelect the "Printing Options" tabIn the "Feed from" dropdown, select Main traySelect the Face down radio buttonMy envelopes must be to the right (I have a Photosmart C5180) so I select the 4th "Feed Method"Clicking ok will undo any formatting you have done and possibly remove your return address. You may have to redo most if not all of it...

  • RELEVANCY SCORE 3.24

    DB:3.24:Hp Photosmart 6510 Gets A "Paper Mismatch" Error Trying To Print On Avery Return Address Labels kj



    I just bought the HP Photosmart 6510 yesterday. I'm trying to print out return address labels to put on my daughters birthday party invitations, but the printer gives me a "Paper Mismatch" error. This new printer replaced an HP PSC 1350 all-in-one, which printed these labels just fine. I am using Pages on Mac OS 10.7 with the Avery 5195 template. The labels are on standard US Letter (8.5" x 11") paper. I'm really not sure what the problem is.

    Any help would be appreciated. I have to get these printed out tomorrow!!!

    DB:3.24:Hp Photosmart 6510 Gets A "Paper Mismatch" Error Trying To Print On Avery Return Address Labels kj


    I'm actually getting this error again 2 years later trying to print our return addresses for another birthday invitation. I looked at your provided document, but it didn't help at all. Those instructions are for Microsoft Word, which I am not using. I am printing this out with Pages 5.1 on my Mac running Mac OS 10.9.2.

    I'm still not understanding the cause of the issue. I just finished printing out normal address lables (for the person we're sending them to), but the printer does not like the return labels. The paper is made by the same company and they are both the exact same size. I just put this label paper on top of a standard piece of 8.5" x 11" paper and they are the exact same size as well.

  • RELEVANCY SCORE 3.24

    DB:3.24:Paper Size Mismatch c3



    Just bought a Photosmart 6510e which works brilliantly on photographs from the photo tray and plain paper from the main tray. I have now tried to print a company invoice on A4 bondletterhead and the "Paper Size Mismatch" error keeps occuring. I have checked all the settings and the paper is definitely A4.

    DB:3.24:Paper Size Mismatch c3


    Paper quality set to "Plain paper"

  • RELEVANCY SCORE 3.24

    DB:3.24:Photosmart C4500 Paper Mismatch Error. 8c



    Hello ive searched the forums and faqs but cant find a solution to my specific problem. After clearing a paper jam my printer now shows a paper size mismatch error.

    Im not trying to print with customsize paper or anything im just trying to print A4 but the printer seems to be detecting photosize paper even when A4 paper is inserted.If i inset A4 paper and try and use the photo copy function it does copy but only prints in photo paper size in the corner of the A4 paper

    I assume its a hardware failure and will need to replce the printer but before i do if anyone has any ideas that would be great.

    Thanks!

    DB:3.24:Photosmart C4500 Paper Mismatch Error. 8c


    Hello ive searched the forums and faqs but cant find a solution to my specific problem. After clearing a paper jam my printer now shows a paper size mismatch error.

    Im not trying to print with customsize paper or anything im just trying to print A4 but the printer seems to be detecting photosize paper even when A4 paper is inserted.If i inset A4 paper and try and use the photo copy function it does copy but only prints in photo paper size in the corner of the A4 paper

    I assume its a hardware failure and will need to replce the printer but before i do if anyone has any ideas that would be great.

    Thanks!

  • RELEVANCY SCORE 3.24

    DB:3.24:Hp Photosmart C5580 All-In-One Printer ca


    HP Photosmart C5580 All-in-One Printer.Problem: Will not print an Alignment sheet.When I try to print an Alignment sheet all I get is a blank sheet of paper.Then I get a message that says "Paper Mismatch"If anyone can help please post your solution.Thanks

    DB:3.24:Hp Photosmart C5580 All-In-One Printer ca

    I don't have one of these printers on hand, so I don't know the menu path to fix the problem without a reset, if that path even exists. I have sent you some steps via Private Message. Below is a link that will show you how to use this forum feature if you are not familiar with it.How To Send A Private Message – Video

  • RELEVANCY SCORE 3.24

    DB:3.24:Constant Mismatch Message 4 X 6 Photo Paper x3



    photosmart 7510 and 4x6 photopaper. constant mismatch message even with proper settings. message is to change paper while paper is correct size.

    DB:3.24:Constant Mismatch Message 4 X 6 Photo Paper x3


    @liljudge, welcome to the community

    I read about the constant "Paper Mismatch" error you're receiving when you try to print from your Windows 7 system, to your Photosmart 7510.

    Along with checking the print settings to ensure they are correct, which you have done, also try the rest of the suggestions in this guide: 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing

    If the pesky message will not go away, let me know.

    Also let me know which programs you have tried printing from and also run the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. Send me the results to review.

    Have a perfect weekend

  • RELEVANCY SCORE 3.24

    DB:3.24:Paper Mismatch Error Message f7



    When attempting to print a photo I get a paper mismatch error. Am using a macbook pro 10.6. This is a brand new C309 Photosmart printer. Have loaded 4 x 6 photo paper that came with printer...proper side up...pushed to front and plastic slider moved over to right....trying to print from iPhoto...selected photo..hit print and selected photo-4x6-10x15...when I hit the print button...photo paper is slid into printer and then a few seconds later I get the paper mismatch error. Have printed full size docs with no problem. Any help with be most appreciated.....I did go to the HP site and download latest drivers for this printer and osx 10.6. Have checked all settings in system prefs under print and scan and don't see anything amiss

    DB:3.24:Paper Mismatch Error Message f7


    I was trying to print on card stock (8.5 x 11) when the error occurred initially, but the error continues even with plain printer paper. However, the good news is that I adjusted the print quality just now and it appears to be working again. I changed it to "draft" and printed a few items with no problem, then changed back to "best quality" with no issues. Such a quirky problem, which I hope doesn't reappear anytime soon. Thanks for the quick response.

  • RELEVANCY SCORE 3.24

    DB:3.24:How Do I Fix A Paper Mismatch On Hp Photosmart 3210 All-In-One 8f



    I can't get my printer to work. Try it and it spits out clear paper and says paper mismatch! How do I fix it? Simple instructions please.

    DB:3.24:How Do I Fix A Paper Mismatch On Hp Photosmart 3210 All-In-One 8f

    It sounds like the issue is coming from the paper sensors in the input tray of the Photosmart 3210. If you have checked for obstructions, tried power cycling the device, and attempted the workaround possibility then the next step is going to be product replacement.

    If you are still in warranty, HP may replace the printer at no cost to you. I'll link the information to get in touch with them below. The link will take you to a form to fill out. Once you fill it out and it is processed, it will give you the printers warranty information, a case number, and the phone number to call.

    HP Technical Support Case Call Form: https://h10025.www1.hp.com/ewfrf/wc/phoneInput?cc=​usdlc=enlc=enproduct=5061082

  • RELEVANCY SCORE 3.24

    DB:3.24:Paper Size Mismatch ak



    I was setting up my new HP7520 all in one and when I try to print photos it keeps giving me a paper size mismatch error. I have the correct size of paper loaded and the correct size seleced but continue to get the same error. Any help would be appreciated.

    Thanks

    DB:3.24:Paper Size Mismatch ak


    Hello rshudson29,Welcome to the HP Support Forums!

    I see you are unable to print photos using the Photosmart 7520, a paper mismatch error displays when you try. I would first suggest trying to print a photo from the printer USB or memory card (if available) to see if it is a software or driver issue on the computer.

    Here is a quick video to ensure the paper is being loaded correctly: Loading Plain Paper, Photo Paper, and Envelopes. If you are new to printing from memory cards this guide will help: Print Photos from a Memory Device.

    If you do not have a memory card or USB device available you could go to the Photo menu on the printer, select Reprint, place a 4x6 photo on the glass and see if it gives the error when it trys to print it.

    I look forward hearing back from you.