• RELEVANCY SCORE 4.80

    DB:4.80:Cannot Reload Plesk Clients In Expand After Add Hotfix7 And Plesk-9.5.4-Hotfix1 Patch p1







    After adding the patch plesk-9.5.4-hotfix1 Expand does not refresh clients.
    Error:

    result
    statuserror/status
    errcode4003/errcode
    errtext[Operator] PleskAgent error. Plesk client #233 (#94) admin has unknown or wrong Plesk identifier. Please try to reload all Plesk server #3 clients./errtext
    id233/id
    server_id3/server_id
    plesk_client_id94/plesk_client_id
    loginadmin/login
    /result
    result

    Plesk servers without the patch properly refreshes the list of clients.

    DB:4.80:Cannot Reload Plesk Clients In Expand After Add Hotfix7 And Plesk-9.5.4-Hotfix1 Patch p1




    After adding the patch plesk-9.5.4-hotfix1 Expand does not refresh clients.
    Error:

    result
    statuserror/status
    errcode4003/errcode
    errtext[Operator] PleskAgent error. Plesk client #233 (#94) admin has unknown or wrong Plesk identifier. Please try to reload all Plesk server #3 clients./errtext
    id233/id
    server_id3/server_id
    plesk_client_id94/plesk_client_id
    loginadmin/login
    /result
    result

    Plesk servers without the patch properly refreshes the list of clients.

  • RELEVANCY SCORE 3.67

    DB:3.67:Cannot Reload Windows Servers After Upgrading Them To Plesk 8.2 ad







    We recently upgraded our pleskwin servers to 8.2 (which was major trouble), after the upgrade, expand will no longer load the domains or clients from the windows machine. We get the following error:

    Started Oct 4, 2007 03:34 PM
    Completed Oct 4, 2007 03:34 PM
    Periodic False
    Operator /usr/local/expand/sbin/exp_plesk_client
    Exit Code 2816

    ?xml version=1.0 encoding=UTF-8 standalone=no ?packet version=2.0.1.12refreshresultstatuserror/statuserrcode1102/errcodeerrtext[XML] Cannot parse packet - invalid XML or DOM error. Error at file xmlPacket, line 2, column 1884: Datatype error: Type:InvalidDatatypeValueException, Message:Value -1 is not in enumeration ../errtextserver_id7/server_id/result/refresh/packet

    Any ideas? I believe this is expand 2.0. I have tried to remove the server and readd it to expand with no success as well.

    DB:3.67:Cannot Reload Windows Servers After Upgrading Them To Plesk 8.2 ad




    Nevermind, I added the following to plesk_domain.xsd:

    xs:element name=max_iis_app_pools type=int minOccurs=0/

    Seemed to reload ok, will test our backend api scripts out and see how things go.

    Thanks again!

  • RELEVANCY SCORE 3.41

    DB:3.41:Plesk Expand Leasing xc







    Who here would be interested in Plesk Expand leasing options?

    DB:3.41:Plesk Expand Leasing xc




    Who here would be interested in Plesk Expand leasing options?

  • RELEVANCY SCORE 3.40

    DB:3.40:Changing Clients Certificates 8z





    Hi,

    After creating certificates for my clients using plesk interface, i cannot set them as the default for that accounts. Every client is set to use the default plesk certificate. How can i change this? Is there any restrictión to use self-signed certificates?

    Thanks in advance.

    DB:3.40:Changing Clients Certificates 8z




    Hi,

    Yes, SSL is enabled, and No, i havent change anything in domains certificate. In fact that is what i want to do. All domains use the default Plesk certificate.

  • RELEVANCY SCORE 3.30

    DB:3.30:Plesk Expand Login 89





    Does anyone have any insite on how best to backup a plesk expand server? I know that most of the stuff on an expand server is loaded from the server anyway, but what about domain templates etc that are stored on the expand server it self.

    Thanks for your thoughts.

    Graeme.

    DB:3.30:Plesk Expand Login 89




    Does anyone have any insite on how best to backup a plesk expand server? I know that most of the stuff on an expand server is loaded from the server anyway, but what about domain templates etc that are stored on the expand server it self.

    Thanks for your thoughts.

    Graeme.

  • RELEVANCY SCORE 3.24

    DB:3.24:Plesk And Site Unavailables After Update !!! mk





    Hello,

    Big problem after update to Plesk 10.0.1 : my site is DOWN !!!
    http://mywebsite.org/ = AT mail login opens instead of the site itself !!!

    In plesk :
    Internal Plesk error occurred: /usr/local/psa/admin/logs/panel.log cannot be opened with mode a

    Urgent please : what can i do ???

    THX.

    DB:3.24:Plesk And Site Unavailables After Update !!! mk




    Same here. My reason was that the previous Plesk password included special characters.
    If its the same for you do a:
    /usr/local/psa/bin/init_conf -p -passwd yourNewPassword
    And only after that:
    /usr/local/psa/bootstrapper/pp10.9.0-bootstrapper/bootstrapper.sh repair

  • RELEVANCY SCORE 3.17

    DB:3.17:Expand Installation fk





    For fresh expand installation on CentOS server, do I need to install plesk panel? Can I just install Plesk Expand direct on CentOS?

    DB:3.17:Expand Installation fk




    What about http://download1.parallels.com/Plesk/Expand/latest/doc/plesk-expand-2.3-installation-guide/index.htm ?

  • RELEVANCY SCORE 3.17

    DB:3.17:Expand Clients Not Working W/ Cmail af





    Hi,

    Weve had our expand up and running for a bit but have never, before now, created an Expand Client (just kept using Plesk clients). Creating a new expand client does not seem to create the corresponding client on the centralized mail server. Domains created on the client are similarly not synchronized. Centralized mail shows a 3072 error code, but no output XML. Anyone else able to track down the source of this problem?

    Thanks,
    Curtis

    DB:3.17:Expand Clients Not Working W/ Cmail af




    Guys, can you post me trouble ticket numbers (private message - to keep your data confidential) and give a screenshot of the problem?
    Let us look at it.

  • RELEVANCY SCORE 2.98

    DB:2.98:Plesk Rename Remote Mail Button 8a





    hi,

    i am using plesk expand with centralized mail, after adding the domain it creates a remote mail button on the control panel.

    Does anyone know how to rename this icon?

    regards,
    Krishna

    DB:2.98:Plesk Rename Remote Mail Button 8a




    hi,

    i am using plesk expand with centralized mail, after adding the domain it creates a remote mail button on the control panel.

    Does anyone know how to rename this icon?

    regards,
    Krishna

  • RELEVANCY SCORE 2.95

    DB:2.95:Assign Multiple Clients To A Client Template ma





    First I would like to congratulate you on version 2.2.1 of Expand. The product is becoming the essential tool kit for a larger distributed hosting provider to maintain a healthy system.

    I would like this feature request to enhance the amazing client template feature in Expand:

    Assign multiple clients to a client template. This feature is much similar to that offered by Plesk, i.e. Group Operations.

    Thus facility is required for Expand clients specifically. We would also love the ability to see which Expand clients are assigned to a template.

    thank you!

    DB:2.95:Assign Multiple Clients To A Client Template ma







    The functionality that Im after is Expand Clients / Clients Templates Binding. This currently exists for Plesk Clients / Clients Templates Binding.

  • RELEVANCY SCORE 2.93

    DB:2.93:Parallels Plesk Expand Software Update Service (Sus) Subscription Expiring zz





    I received the above e-mail from Parallels.

    I wear the hats of businessman and engineer.

    From a businessman point of view I am shocked that I am encouraged to renew my SUS for Expand. The worrying part of this e-mail reads:

    This is the subscription that provides you with software updates for 1 year from the date
    of license purchase. Parallels Plesk Expand typically has two major releases per year.
    An active SUS subscription provides you the ability to update your software license to
    any new version release.

    What has it been about 2 years with no new release?

    Why should I spend all this money so that maybe Parallels can come out with a new Expand version?

    I have religiously been paying my SUS for the last two years. I have been coming to this forum time and time again to see what is happening with the new version.

    In the meanwhile my servers are stuck on version 8.x and I cannot upgrade because Expand is not compatible with version 9.x of Plesk.

    This is shocking handling of your clients Parallels. You should refund me my SUS! Or at least tell me what the heck is happening with Expand? Have you lost all your coders for Expand? Have you discontinued the product? Your communication is terrible and I suggest you get your CEO to intervene because at this rate you will certainly cause defections.

    The Expand community really wants to have some answers with regards to the new vapourware version of Expand.

    regards,

  • RELEVANCY SCORE 2.90

    DB:2.90:Transferring Domains Between Clients s3





    Hi,

    We need to rework a lot of our client/domain organization on an Expand 2.0.1 system with centralized mail. I recognize that moving the accounts between Plesk servers isnt really possible (not easily at least), but we need to at least be able to separate a number of domains on a single plesk client to several (which would would in turn be part of expand clients). I have tried a few different methods, but seem to be just piling up more synchronization issues with the cmail server.

    Has anyone worked out a method to do this successfully?

    Thanks,
    Curtis

    DB:2.90:Transferring Domains Between Clients s3




    Response from Plesk Support

    Got a response from Plesk Support re: my question above in case anybody else is wondering. It sounds like we need to upgrade to 2.1 in order to do this safely through Expand.

    I was able to correct the expand/cmail synchronization issues when transferring on the Plesk server (and then duplicating that transfer on the cmail server) by manually fiddling with the database, but in my experience that runs the risk of creating larger issues and I dont want to tempt the expand fates.

    - Curtis

  • RELEVANCY SCORE 2.89

    DB:2.89:New Expand Client Existing Domains 3a





    How do I transfer an existing domain to a new expand client? In my scenario I have two plesk clients, each with 1 domain. We want to make 1 expand client login.

    DB:2.89:New Expand Client Existing Domains 3a




    Hi!
    Its very simply.
    Just create an Expand Client and select it. Click Plesk Clients button in the Expand Client Tools. You will see an empty list of Plesk Clients. Click Assign Plesk Client and choose the Plesk Clients you want to join.
    All contact information of the Plesk Clients will change to contact information of Expand Client (login names will be changed too). And you will have two Plesk Clients combined to one Expand Client.

  • RELEVANCY SCORE 2.88

    DB:2.88:Plesk Automation Vs Plesk Expand ? 3z





    1) What is the difference between plesk expand and plesk automation ?
    2) Can I integrate custom / smarter mail with plesk automation ?

  • RELEVANCY SCORE 2.83

    DB:2.83:Expand And Plesk 10. ss





    Will my Expand install continue to work with my servers if I upgrade to Plesk 10?

    I dont see any mention of Expand support being dropped in the Whats New document but I dont see any mention of expand elsewhere in the documentation either.

    DB:2.83:Expand And Plesk 10. ss




    In Dec 2010 my sales guy (before he just outright started making stuff up) told me the replacement product would be available in Q2 2011. Here we are a year later and the news is hopefully in the next couple of months. Do I need to say anything further?

  • RELEVANCY SCORE 2.82

    DB:2.82:Moving Cpanelt Plesk Plesk Expand cz





    I was going to move my cPanel accounts to Plesk, and hopefully to Plesk expand. I understand I cant do this in one step. That said, I need to move to Plesk first, then migrate from Plesk to Expand. Is this correct?

    DB:2.82:Moving Cpanelt Plesk Plesk Expand cz




    Thats good to hear. Thanks for clarifying.

  • RELEVANCY SCORE 2.81

    DB:2.81:Expand 2.2.3 And Plesk 8.3 Customer Templates / Limits df





    Hi,

    we have a Problem with Expand Customer Templates. If we set the limits .. Max Domains in the Expand Template to Unlimited, the customer gets created on the target Plesk Server (Plesk Windows 8.3) and after that all limits are set to 0 and the Unlimited Checkbox is disabled??

    Sebastian

    DB:2.81:Expand 2.2.3 And Plesk 8.3 Customer Templates / Limits df




    Okay. I see now. It is intended behaviour actually. It was done to enable smart resource/limits management among multiple Plesk servers (primary feature of Expand clients). Let me explain:

    Assume you have some limit of Expand Client set to 10. And he would have domains on 2 Plesk servers? How could we spread the limit between the servers? I could put 5 points to one server and 5 to another. But what if end-user needs 7 items on the first server and just 3 on the second? Any schema would cause a potential problem of having some free resources on one server and not having them on another one.

    Thus another scheme is applied. Each server gets absolute minimum of resources. When Expand Client is instanced to any Plesk server - the customer on the server has all limits set to zero. When you need more resources, they are added on demand from a common pool. So if create any domain on that server or increase limits of any existing domain - Plesk Expand considers it as resource allocation request and updates customers limits on the server to a correct value. Of course, these operations (creating domain or increasing limits) should be performed from Plesk Expand interface - for this purpose Expand Clients are granted with ability to login in Plesk Expand.

    This approach allows to keep most of resources in a kind of pool from where you can take them for allocation to any Plesk server.

    After your post Ive understood that unlimited is a special value which we can treat more flexible as unlimited + unlimited + ... + unlimited = unlimited. So I could assign each customer on each server unlimited values and then you wont encounter this problem. We will consider this issue to fix - of course, if no drawbacks would be detected there.

    Sincerely yours

  • RELEVANCY SCORE 2.78

    DB:2.78:Expand Plesk Server Backup 11





    We are looking into Expand and trying to figure out that if it is suitable to our needs. Couple of question arrises about backuping. Tried to search answers from this forum and documentations but wasnt able to find straight answers.

    1. How complete is the Expands Plesk Server backup (only clients, only Plesk installation, all data, etc)?
    2. If there is Plesk Server backup taken with Expand and that server hard drives fails, is it possible to restore that backup to another similar server and get all the accounts up and running? (any problems that might occure?)
    3. What steps should be done to new server to restore old servers backup to it (Plesk installation, OS installation, etc)?
    n. Any other thoughts?

    Thank you for your time.

    DB:2.78:Expand Plesk Server Backup 11




    1. You can create the backup files using the Plesk Backup Manager or the Expand. I recommend to use the Plesk Backup Manager as more flexible solution.
    2. You can not restore all the Plesk1 data on Plesk2. AFAIK, you can try to restore each client from Plesk1 on Plesk2 separatelly. Make sure that client/domain names from Plesk1 do not match with names in Plesk2 or clients/domains in Plesk2 will be overridden by Plesk1. I recommend to use a new empty server.

    To prevent ID conflicts in the Expand you need to perform the steps described in the following KB article:
    http://kb.odin.com/en/5861

  • RELEVANCY SCORE 2.77

    DB:2.77:Windows Xp Clients Cannot Connect To Public Folders After Installing Cu7 79


    Hello!
    Yesterday I installed CU7 on our Exch2013 servers. We have 3 CAS and 7 Mailbox servers. One of Mailbox servers used for PublicFolders databases and mailboxes. All is fine except Windows XP clients. They're cannot connect to public folders. When users try
    to expand PF three they're receiving an error Cannot expand folder. Configuration not set. Office 2007 and 2010. On Win7 and 8.1 all is OK (office 2007, 2010 and 2013).

  • RELEVANCY SCORE 2.76

    DB:2.76:Preventing Password Changes px





    Hello Everyone! Hopefully someone can provide me with an answer on this issue. We are running Plesk Expand, with both Linux and Windows Plesk boxes under it. We use custom forms to log clients in, but once they are logged into Plesk, we need a method to prevent them from changing their Plesk passwords. If they do change these passwords, our system will no longer successfully log them in. How can we do this?

    DB:2.76:Preventing Password Changes px




    Thanks for your reply. By going through the entire Interface Manager, I can not find one section that seems to work to remove the password icons.

  • RELEVANCY SCORE 2.76

    DB:2.76:Change Server For A Plesk Server With Expand 17





    Hello

    We have a hardware failure on a Plesk server, and what to move Plesk to a new server ASAP. But the Plesk server is assigned in a Expand environment to a central database server.

    The following KB does not mention what to do with central database server configuration, we cannot deassign the failed server, since domains are actively using this central database server in the Expand environment.

    http://kb.odin.com/en/5861

    Do you know what to do with the association to the central database server when moving to another server?

    Can we do like the KB suggests without loosing the database configuration attached with the domains on the new server?

    Thanks.

    DB:2.76:Change Server For A Plesk Server With Expand 17




    We recommend to use the KB5861-solution.
    The quick DB-fix does not restore synchronization of domain aliases.

  • RELEVANCY SCORE 2.75

    DB:2.75:Cannot Install Expand zs





    Just downloaded: expand_installer-2.7.3-5.sh and attempted to run the script but received the following error:

    A fatal error occurred when installing Plesk Expand. Unable to determine which is OS release CentOS release 5.2 (Final)

    DB:2.75:Cannot Install Expand zs




    I am sorry, install of Expand by autoinstaller on CentOS 5.2 is not supported.

  • RELEVANCY SCORE 2.75

    DB:2.75:Migration Error Non-Plesk Expand Plesk Expand a9





    Hi,

    I get this error when I try to migrate a domain from a non-expand to expand server:

    Code:

    DB:2.75:Migration Error Non-Plesk Expand Plesk Expand a9




    I dont think I communicated correctly. The servers are both registered in expand but one is not using C{MAIL,DNS,MYSQL} services. But this issue was resolved through the helpdesk.

  • RELEVANCY SCORE 2.75

    DB:2.75:Expand And Plesk 9.2 ? Still Waiting ! pj





    Hello *.
    some months ago i have read here:

    We are working on a upgrade for Expand to update compatibility for plesk 9!

    Are there any news arround parallels or will die expand for plesk 9.x?

    Thanks for informations and best regards,
    AndreasK

    DB:2.75:Expand And Plesk 9.2 ? Still Waiting ! pj




    We are still going to issue an Expand update this year. It will deliver Plesk 9 + Expand 2.3 compatibility (Centralized Mail bug fixes).

  • RELEVANCY SCORE 2.75

    DB:2.75:Error Fetching Domain Information From Plesk Server m3





    Plesk Expand Server: Debian 4.0/Expand 2.3.2
    Plesk Server #1: RHEL 3/Plesk 8.2.0 927 clients/925 domains
    Plesk Server #2: RHEL 3/Plesk 8.2.0 1064 clients/1060 domains

    Weve recently setup a new Plesk Expand server and are in the process of Adding our two Plesk servers into Expand.

    The #1 server has been added successfully and all clients/domains are appearing as expected.

    The #2 server however is initially adding into Plesk Expand OK, and importing the clients correctly, however is failing upon then importing the domains information and outputting the following error:
    statuserror/status
    errcode2108/errcode
    errtext[Transport] PleskAgent answer validation failed. Invalid reply from Plesk server #2 (203.10.110.244). The message does not conform to protocol 1.5.1.0 version. Make sure your Plesk and Plesk Expand servers have all available patches and hotfixes applied, if that does not help, then report a problem to Parallels. XML validation error: Error at file xmlPacket, line 2, column 302332: Datatype error: Type:InvalidDatatypeValueException, Message:Value does not match regular expression facet ([01]?\p{Nd}{1,2}|2([0-4]\p{Nd}|5[0-5]))(\.([01]?\p{Nd}{1,2}|2([0-4]\p{Nd}|5[0-5]))){3}../errtext

    I found the following KB article: http://kb.odin.com/en/6002 however after adjusting the timeouts as suggested on both the Expand and #2 Plesk servers the issue still occurs when I attempt to re-add the server or perform a reload of the domains for the server.

    The two Plesk servers have a near identical setup so I dont see the cause potentially being hotfixes etc as suggested by the error message. In addition both of these servers were previously communicating with our old Plesk Expand server (2.1.3) without issue, and as the clients are importing fine from the #2 server but not the domains Im thinking it may be something else?

    Anyone have any suggestions of where I might start to look?

    DB:2.75:Error Fetching Domain Information From Plesk Server m3




    As workaround you can replace the type of dns_ip_address element from ip_address to string in /usr/local/expand/share/pleskagent/protocol/1.5.1.0/plesk_domain.xsd file then restart Expand then try to reload domains.

  • RELEVANCY SCORE 2.74

    DB:2.74:Plesk Expand + Plesk Reload 7.5.3 .. Little Help dx





    Hi Folks,

    When adding a domain to a client from the Plesk Expand interface (and even via the XML API) I continually get this error in the XML response:



    ?xml version=1.0 encoding=UTF-8 standalone=no ?
    packet version=1.0.3.11

    add_use_template
    result
    statuserror/status
    errcode4003/errcode
    errtext[Operator] PleskAgent error. (2308) [PleskAgent - DOM_DOMAIN] Error while limits setuping. Domain adding was failed. Error: Unable to update Domain Level User property: domainuser: Column perm_id cannot be null/errtext
    client_id1598/client_id
    server_id2/server_id
    /result
    /add_use_template
    /packet

  • RELEVANCY SCORE 2.74

    DB:2.74:Plesk 9 And Plesk Expand Compatibility ca





    Hello

    Im wondering if it is possible to use Plesk 9.x with Plesk Expand? any limitations or considerations?
    Id seed these pages but I was unsure if they are uptodate with latest Plesk Expand state.

    Parallels Plesk Panel 9 and Parallels Plesk Expand 2.3. Are they compatible?
    http://kb.odin.com/en/5867
    Plesk Expand Requirements
    http://www.parallels.com/products/plesk/expand/reqs/

    TIA
    Cheers

    DB:2.74:Plesk 9 And Plesk Expand Compatibility ca




    What about Plesk 10?? Considering it is set for RTM in a few days I hope we will not have to wait another 2 years before we can use Plesk 10.

  • RELEVANCY SCORE 2.72

    DB:2.72:Whats Next For Expand? 9j





    I dont currently use Expand but will probably start using after the release of Plesk 8. Does anyone know what new features newer versions will have?

    I believe the centralised DNS is not a proper solution as it stands but will be in the next release (disable DNS service on local Plesk server).

    I would like to see a backup server so when someone uses the backup feature in Plesk it backs it up to a remote server Of course, the admin could also schedule complete server backups.

    Database servers would also be a logical step.

    DB:2.72:Whats Next For Expand? 9j




    I believe database is on the horizon ...
    I think a new expand version is coming shortly after the new plesk release.....

    Crossing my fingers it will start running(supporting) on debian or Ubuntu

  • RELEVANCY SCORE 2.72

    DB:2.72:Expand / Server / System Health / Components Displays Problem Yet No Problem Found jc





    On our Expand server, if we click on Server - System Health - Components we see an error:

    Plesk Expand servers : Problem (1 problem servers)

    However we cannot find this problem server. We only have one Expand server.

    Everything else is OK.

    Plesk Expand License OK (view license detales)
    Plesk Expand servers Problem (1 problem servers)
    Central mail servers OK
    Central mail accounts OK
    Central DNS servers OK
    Central DNS zones OK
    Backup processes OK

    When we click on the 1 problem servers hyper link it goes to the 4 servers in our Expand hierarchy. All four servers are OK.

    Should I worry about this issue? Is anyone else getting it?

    DB:2.72:Expand / Server / System Health / Components Displays Problem Yet No Problem Found jc




    Still trying to figure out this Plesk API version thing

    Bers, thank you for the tip. On my system my central mail server is not listed on the server list. I saw in the database there is more info:

    Expand database:
    plesk_server_api_version table

    For each of the servers there are multiple versions. The latest version for each server is:

    Server ID #7: 1.5.2.1 windows
    Server ID # 11: 1.5.1.0 central mail server
    Server ID # 12: 1.5.2.1 linux
    Server ID # 13: 1.5.2.1 windows
    Server ID # 14: 1.5.2.1 linux

    The central mail servers version is higher than the minimum spec that you mention:
    1.4.2.0.

    I have no problem with upgrading the central mail server to the latest version of Plesk. The only reason why I havent done so yet is because I have been holding out for Parallels to support Greylisting for QMail, but now I see there is a good new solution Spamdyke (http://forum.swsoft.com/showthread.php?t=50494) that has Greylisting and more and does not need QMail to be recompiled.

    The red icon does however stay a mystery. I will inform you after the upgrade what the progress is.

  • RELEVANCY SCORE 2.71

    DB:2.71:Plesk Expand Dns Migration ms





    Before we wanted to de-migrate from Expand back to Plesk because Expand only supports Plesk 9.x.

    We were warned that this is not supported because:

    1. Although you can de-migrate Linux mail servers (and content?) you cannot de-migrate Windows mail servers.
    2. You cannot de-migrate DNS.

    With PPA we have some hope that we will be able to upgrade our old servers.

    The question is, with PPA, can you migrate your DNS from Expand to PPA?

    DB:2.71:Plesk Expand Dns Migration ms




    Yes, the migration tool moves all zones into PPA DNS servers

  • RELEVANCY SCORE 2.70

    DB:2.70:Centralized Mail Client/Domain Creation xm





    We have started experiencing a problem with Expand 2.1.1 and Centralized Mail recently. The creation event appears to never run and we have to manually select the event and click reload. Has anyone ran into this before? What is the sync schedule for Expand and Centralized Mail? This isnt happening when it goes to create the client/domain in the standard Plesk server.

    DB:2.70:Centralized Mail Client/Domain Creation xm




    Welp, that doesnt appear to have resolved the problem. BLEH. Guess I get to tear into the Expand database tables AGAIN and fix this eternally broken thing.

  • RELEVANCY SCORE 2.70

    DB:2.70:Domains Not Synchronized (Removed From Plesk Server, But Not In Expand) 3f





    Hi,

    A couple of domains has been removed from one of our Linux boxes running Debian 4 / Plesk 8.4. The problem is that the domains still exist in Expand, belonging to this plesk client. We are using Expand 2.3.1.

    If I try to reload the specific domains, I receive an error.
    Ive also tried to reload Clients domains of the server (Screen 03.00.08), but that also gives an error (see below).

    Do you have an idea how to proceed to synchronize Expand? Ie remove these domains from Expand, Cmail and CDNS.



    result
    statuserror/status
    errcode4003/errcode
    errtext[Operator] PleskAgent error. Malformed Plesk server #4 answer for domain #49 (plesk_domain_id=20)./errtext
    id49/id
    client_id8/client_id
    server_id4/server_id
    nameDomainX.com/name
    /result

  • RELEVANCY SCORE 2.70

    DB:2.70:Restore After Server Reload ? dc





    Hello All:

    Under Plesk 8 / CentOS 4.3 -- how can I restore all domains and databases etc. after a server reload -- where OS and Plesk 8 was newly installed and the old drive (former primary drive) is now the slave drive. How can I copy everything back to the primary drive? Can anyone who did that be so kind to post all the info here?

    John

    DB:2.70:Restore After Server Reload ? dc




    Let me get this straight. You have the old drive in as a secondary, wanting to back everything up from it exactly as it is now...This could give you all sorts of poblems. If youve created ANY records within plesk, that could cause some serious problems with plesk.

    The data shouldnt be a problem, but each of your clients and domains should be re-created manually to ensure the integrity of the data. Importing the data, if you didnt use a backup feature prior to the reload, would cause mass-havok if it hit other records, and could corrupt other information.

    Id be happy to give you some more pointers for either direction, just reply here with what your intent is, to ensure everyone here knows exactly whats going on. (I say everyone becuase who knows, they may be able to reply faster than I can...)

  • RELEVANCY SCORE 2.68

    DB:2.68:Plesk 9.0 Support Update? k8





    Hello,

    Can we please have an updated ETA for when expand will support plesk 9.0? this is becoming very critical for my business as our clients are demanding 9.0 and we cannot give it to them. at the very least I need to be able to say well hbe able to provide this to you on such and such a date).

    parallels staff - please provide the info requested. tis the least that you can do as we have been incredibly patient so far.

    DB:2.68:Plesk 9.0 Support Update? k8




    ahh cheers for the info.. but it do sent answer my question even a little bit.
    ETA for an official plesk 9.0 supporting version of expand.

    good to know that theres a potential workaround.. however it seems extremely tenuous, you can try and do it. I havent actually read of anyone successfully doing it and we all know how temperamental plesk can be so Id very much rather not tempt the hosting gods by doing something as dodgy as that.

  • RELEVANCY SCORE 2.67

    DB:2.67:Apache Reload Fault dk





    Hi,

    I recently upgraded from plesk 7 to plesk 7.1.6 reloaded.
    After upgrading plesk I have an error. If somebodys chancge their accounts password the apache running down and wount start automatically. When I started it manually everything seems to be OK. Same issue is when I create an client with domain. Seems that the Plesk wants to reload the apache, but it will not started. Error log show me nothing. Like there is no errors, but I run down every time somebody change their passwords (I guess so).
    Does anybody knows a solution for this?

    Thank you,
    Enn

  • RELEVANCY SCORE 2.67

    DB:2.67:Plesk Expand 2.1.1 Is Released da





    Plesk Expand 2.1.1 is released

    The patch has the following fixes included:
    [*] Removed DNS records are removed from Central DNS servers also
    [*] allow-transfer and masters sections are correctly configured on Central DNS servers
    [*] IDN domains creation available
    [+] Plesk Expand shows number of mailboxes, mailing lists, etc created on Central Mail server for a domain
    [*] Plesk server can always be dessigned from Central DNS server
    [*] Changing SOA of domain DNS zone does not affect any other zones anymore
    [*] Physical hosting data for domain are not empty after domain migration
    [*] No incidental DNS zone removals from Central DNS server on DNS record
    deletion
    [*] Fixed creation of domain aliases DNS zones on Central DNS servers
    [*] Installation on CentOS 4.4 is available
    [*] Installation on Fedora Core 4 over Plesk for Unix/Linux 8.1 in
    Virtuozzo VPS (Standard VZ templates) is available
    [*] Correct Expand version is shown in Plesk Expand VZ template info
    [*] IP status is not free if there are any clients using it
    [*] Expand Client can not manage Hard Disk Quota domain permission if it is not allowed to him
    [*] Ignoring all unsupported limits if Plesk server autoselection is used
    when creating Plesk Client
    [*] Ignoring all unsupported limits if Plesk server autoselection is used
    when creating Expand Client
    [*] Domain creation wizard restores fields values after returning to the same page back
    [*] No attempt to migrate mail content from/to Plesk for Windows servers
    when using Centralized Mail
    [*] Plesk server initial setup is available
    [*] Expand Client Apllication Pool shows only server where the application
    is actually available
    [*] Fixed setting hosting properties
    [*] Ignoring all unsupported hosting settings when creating domain by
    temlpate
    [*] Show correct message when Central Mail server is incompatible with
    Plesk Expand
    [*] Site Applications can be added to Expand client Application Pool
    [*] Updating Plesk Client permissions when binding/transforming them to
    Expand Client
    [*] If Expand Client is disabled, it can not login to Plesk anymore
    [*] Pressing Enter does not cause returning back in wizards anymore
    [*] No multiple Remote Mail anymore
    [-] No Session Idle Time management from Plesk Expand as this setting is
    not suported by some Plesk versions
    [*] IIS Aplitcation Pool limit is correctly set when operating Expand
    Clients
    [+] When Plesk Server assigned to Central Mail, Mail button is removed
    from Server Management page
    [*] Mail notifications can be sent when Plesk server network status (online/offline) changes

    See release notes for more details

    Among others the most important changes are
    * fixes in Central DNS
    * showing Centralized Mail stats (number of mailboxes, mailing lists, etc created on Central Mail server for a domain)
    * performance improvements

    You take the new patch from SWsoft site

    DB:2.67:Plesk Expand 2.1.1 Is Released da







    Originally posted by jovana
    Okay I have tune up the database like the discription in this topic:
    http://forum.swsoft.com/showthread.php?s=threadid=39580

    I will let it run for a day, and report tomorrow about the load.

    Our production server (expand 2.0-16) has a load of: 0.11, 0.10, 0.09 (uptime 8 days)
    6 plesk server, 3 dns, 1cmail, 100 clients, 500domains (and growing)

    Our test server (expand 2.1.1) has a load of: 0.52, 0.37, 0.35 (uptime 15 hours)
    2 offline plesk server, 1 cmail around 200 domains.

  • RELEVANCY SCORE 2.66

    DB:2.66:Upggraded A Plesk Server (Reinstalled) And Now Expand Is Reporting Loads Of Errors! mm





    This afternoon we upgraded a Debian 3.1 / Plesk 8.1.1 to Debian 4 and Plesk 8.4. We did a fresh install of the server and after that we restored the psabackup.

    It seems that this has caused the IDs to be totally wrong between Expand and Plesk. The Central mail icon on our plesk server also gives an error.

    If I try to reload an account in expand named John Doe, an error is created and in the errortext I can see that an entirely different account was trying to be reloaded. And if I compare the expand database what it thinks the plesk_client_id is compared to the real id of the plesk server (in the PSA db) they dont match at all. I dont feel comfortable to start updating these IDs myself if they exist in more than one table, and depend on each other.

    We have registered a ticket with Parallels, #553820

    Any help is appreciated!

    Best regards,
    Martin

    DB:2.66:Upggraded A Plesk Server (Reinstalled) And Now Expand Is Reporting Loads Of Errors! mm




    Just a quick follow-up. Things are still looking good, no synchronization error and expands system health reports that its all good. I think its a good idea to give your support organization this solution (DB updates), instead of the one they suggested which surely would have caused issues with CDNS.

    We also upgraded our Cmail yesterday from 8.1.1 - 8.4.0 and that seems to have worked out as well. We had some issues with debians dist-upgrade to Debian 4 and the PSA packages, conflicts and depending packages, but nothing that wasnt solveable.

    Thanks for your help, its much appreciated.

    /martin

  • RELEVANCY SCORE 2.66

    DB:2.66:Page Cannot Be Displayed Error After Upgrade 8.2 9p





    Hello,

    After migrating from 7.6.1 to 8.2 I get a page cannot be displayederror on the Plesk control panel desktop.

    When I go to domains, a random domain and click on DNS Management I get the same error. So me and my clients are no longer able to adjust DNS settings.

    The upgrade didnt run smoothly. The Plesk Control Panel service didnt start, the Plesk Control Panel Application Pool gave an error. I resolved this by resetting the password of psaadm and adjusting the proper settings in IIS (Application Pool identity and the Plesk Control Panel website anonynous access settings). Maybe the DNS problem and desktop problemen has something to do with this?

    Any help would be appreciated.

    Best regards,
    Willem van Dalen

    DB:2.66:Page Cannot Be Displayed Error After Upgrade 8.2 9p




    I have the same error and i have reported this. Report number is 4145939. Please help

  • RELEVANCY SCORE 2.65

    DB:2.65:Empty Dns File Zones j1





    Hi everybody:

    After reading the threads and posts of this forum I have found some clues about my problems with Plesk but i think Ive got a combination of problems that is unique here and Im going to explain you now.

    Weve got two external DNS servers (primary, secondary) configured in Centralized DNS Service in Plesk Expand (2.1.1) and two plesk servers associated with the primary DNS server.

    We a client in one of the plesk servers add a new domain with its template DNS, the Plesk Expand is supposed to create in the primary external DNS the corresponding zone with all entries.

    Well, its not. What happens is that a new zone is created but WITHOUT DNSs entries (only SOA record) Then the AXFR transference takes place and the empty zopnes is transfered to secondary DNS. Then secondary DNS tries to reload its zones and an error is produced (master zone empty error)

    We have checked out psa database of the server where the new domain is created and the entries are there but for some reasons this entries are not added to the zone in the primary DNS server.

    Besides that, Ive read in one post that rndc is used by plesk expand to manage the DNS server. We have found out in message log file in DNS server (RHES4) that the command rndc have some trouble with SELinux:

    Feb 14 12:49:50 sar03 kernel: audit(1171453790.263:41202): avc: denied { read write } for pid=10694 comm=rndc name=[937836] dev=sockfs ino=937836 scontext=root:system_r:ndc_t tcontext=root:system_r:initrc_t tclass=tcp_socket

    Feb 14 12:49:50 sar03 kernel: audit(1171453790.263:41203): avc: denied { read write } for pid=10694 comm=rndc name=[924239] dev=sockfs ino=924239 scontext=root:system_r:ndc_t tcontext=root:system_r:initrc_t tclass=unix_stream_socket

    Someone has some clue or any idea whats going on?

    Thanx

    DB:2.65:Empty Dns File Zones j1




    Well, in fact we had expand 2.1.0 which is know to have some trouble with centralised dns but we applied the patch to upgrade to 2.1.1.

    In the release notes of 2.1.1 there are the fixes we were looking for:

    [*] Removed DNS records are removed from Central DNS servers also
    [*] allow-transfer and masters sections are correctly configured on Central DNS servers

    which may cause my torubles. But ...

  • RELEVANCY SCORE 2.64

    DB:2.64:New Plesk Clients Via Expand Clients p3





    If I want to create a new Plesk client via an existing Expand client (by going to Plesk Clients - New Plesk Client, under the Expand clients profile), itll create the new client with all limits set to 0.

    Ive checked the client templates everywhere and theyre all set to unlimited.
    So either creating a client in this way doesnt use template information, or Im doing something horribly wrong.
    Anyone having a similar issue?

    DB:2.64:New Plesk Clients Via Expand Clients p3




    Expand sets limits for Expand Client`s instances (Plesk Clients) automatically. When you add a new domain for instance Expand increase limits for this instance. So a main restriction is - a sum all limits of instances is less or equal to limits of Expand Client.

  • RELEVANCY SCORE 2.63

    DB:2.63:Removing Plesk From Expand. 1s





    Hello,

    I want to remove Plesk server from Expand. I want that Plesk server to work without Expand. Right now Plesk is assigned to Expand and to its Centralized DNS servers and Centralized Email server so I need to deassign Plesk server and somehow move user mail account from Centralized Mail server to the Plesk server.

    How should I perform that task?

    DB:2.63:Removing Plesk From Expand. 1s




    There is no simple way to perform that task. You can move the mail accounts using Plesk XML API RPC (http://download1.parallels.com/Plesk/Plesk8.6/Doc/en-US/plesk-8.6-api-rpc-guide/index.htm) commands and move mail messages using third-pary tools, for example - IMAP Migration Tool (http://sourceforge.net/projects/migrationtool/).

  • RELEVANCY SCORE 2.63

    DB:2.63:Server-Wide Subdomain Error x7





    when my clients tried to create subdomains, theres a javascript popup saying the following:

    Unable to make changes to the subdomain: WebServerManager::getVHostPerformance() failed: websrvmng failed: COM Error 80070003( The system cannot find the path specified.) at reload

    However the subdomain is added to the plesk db and is shown in the subdomain list. And I am unable to remove the subdomain, as a javascript error is popped-up.

    Any input is very much appreciated.

    DB:2.63:Server-Wide Subdomain Error x7




    Here is my solution to a similar problem. Not sure if it will help you or not. In your case, it is probably a domain instead of a subdomain malfunctioning, but it cant hurt to check.

  • RELEVANCY SCORE 2.63

    DB:2.63:Central Login xj





    Is not possible for Domain Administrators to use the Plesk Expand URL to login to Plesk? It seems to work fine for clients but not domain administrators.

    Thanks In Advance,

    Carl

    DB:2.63:Central Login xj




    Ignore this, its already possible

  • RELEVANCY SCORE 2.63

    DB:2.63:Dns Do Not Sync Automatic. 13





    When adding a domain in Plesk Expand, the domain doenst sync with the plesk servers. There are no errors (as fas as i can see) in expand, and the plesk servers do not get any signal from the expand machine.

    the domain was added 08/02/2007 08:30. At 09/02/2007 09:00 the domain still wasnt synchronized.

    Work around; After manually stopping and starting named on the console the domains get synchronized. A named reload doensnt work either.

    DB:2.63:Dns Do Not Sync Automatic. 13




    Try Plesk Expand 2.1.2 - the latest patch.
    It shall help.

  • RELEVANCY SCORE 2.62

    DB:2.62:Plesk Expand 2.3.2 And Plesk 9.5 ss





    hello,
    we have expand 2.3.2 server that mange plesk 8.6 servers.
    Lately we add new plesk 9.5.4 servers.
    The problem is that for every new domains that created in the expand for the new server (plesk 9.5) it is Automatically suspending domains due to exceeded disk usage.
    Where can I change this definition in the expand templates?

    I installed the Plesk Panel 9.5.4 and Parallels Plesk Expand 2.3.2 Compatibility Patch in the expand server and in the plesk 9.5 servers but I steal cant find where to chang it.

    Thanks

    DB:2.62:Plesk Expand 2.3.2 And Plesk 9.5 ss




    hello,
    we have expand 2.3.2 server that mange plesk 8.6 servers.
    Lately we add new plesk 9.5.4 servers.
    The problem is that for every new domains that created in the expand for the new server (plesk 9.5) it is Automatically suspending domains due to exceeded disk usage.
    Where can I change this definition in the expand templates?

    I installed the Plesk Panel 9.5.4 and Parallels Plesk Expand 2.3.2 Compatibility Patch in the expand server and in the plesk 9.5 servers but I steal cant find where to chang it.

    Thanks

  • RELEVANCY SCORE 2.62

    DB:2.62:Ftp Doesnt Work mp





    clients cannot access FTP created by PLESK.
    anybody with this issue ?

    DB:2.62:Ftp Doesnt Work mp




    1. Try Plesk Reconfigurator (Start-All Programs-SWsoft-Plesk Reconfigurator-Repair Plesk Installation) - (Note: if you set specific permissions to some domain it will be set to default)

    If it doesnt help move to next step

    2. Start-Run-cmd
    3. cd %plesk_bin%
    4. ftpmng --remove-vhost --vhost-name=troubleshouting-domain
    5.ftpmng --reconfigure-vhost --vhost-name=troubleshouting-domain

    You can try to begin from step 2 if warning is important for you

    John S.G.

  • RELEVANCY SCORE 2.62

    DB:2.62:Backup Restore Probelm (Unable To Find File Info.Xml In Archive) 7c





    in my personal server with plesk server, i do backups every week.
    but after a hdd upgrade, my site db (using invision pb), crashed.
    when i try reload a backup i got this errors:

    with the 20 9 backup i have = maximun clients number exeded,
    and the restore stops

    with the 15 9 backup i have = unable to find file info.xml in archive , in begin, and i cant continue to restore.

    plz, this is urgente. what is happening????????????

    DB:2.62:Backup Restore Probelm (Unable To Find File Info.Xml In Archive) 7c







    Originally posted by Gris
    1. there is an option do not check limits on the last page of the restore page.
    2. it seems that you started restore from not first file in backup or that file was corrupted.

  • RELEVANCY SCORE 2.62

    DB:2.62:Plesk Expand Clients For Sale 9p





    ... I removed the details, etc.

  • RELEVANCY SCORE 2.62

    DB:2.62:Fatal Error: Call To A Member Function Valuetostring() On A Non-Object km





    Hi,

    When im trying to lookup plesk clients in Expand, i got this error in red:

    Fatal error: Call to a member function valueToString() on a non-object in /usr/local/expand/frontend/plib/PleskStatSrv.php on line 294

    Does anybody know what this mean, and how it can be fixed?

    Thanks,

    Knut

    DB:2.62:Fatal Error: Call To A Member Function Valuetostring() On A Non-Object km




    Hi,

    When im trying to lookup plesk clients in Expand, i got this error in red:

    Fatal error: Call to a member function valueToString() on a non-object in /usr/local/expand/frontend/plib/PleskStatSrv.php on line 294

    Does anybody know what this mean, and how it can be fixed?

    Thanks,

    Knut

  • RELEVANCY SCORE 2.62

    DB:2.62:Backup Restore Not Working jj





    Hey,

    i want to restore a backup for a specific domain.
    I get some weird messages and it is not working..

    Warning: hosting ***.de: Can not deploy error documents for domain ***.de



    Archive error: from /var/lib/psa/dumps/resellers/***/clients/***/domains/***.de/backup_***.de_vhost_1306090211.tgz to /var/www/vhosts/***.de/error_docs:
    /usr/lib64/plesk-9.0/sw-tar: unauthorized.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: method_not_allowed.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: precondition_failed.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: request-uri_too_long.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: maintenance.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: not_acceptable.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: unsupported_media_type.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: internal_server_error.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: forbidden.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: proxy_authentication_required.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: bad_gateway.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: bad_request.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: not_found.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: not_implemented.html: Cannot open: File exists
    /usr/lib64/plesk-9.0/sw-tar: Exiting with failure status due to previous errors

    DB:2.62:Backup Restore Not Working jj




    Hey Igor,

    output of the command rpm -qf /usr/lib64/plesk-9.0/sw-tar is sw-tar-1.26-1.centos5.

  • RELEVANCY SCORE 2.61

    DB:2.61:Contacting Plesk Support? zd





    After upgrading from the TRUSTY upgrade section in the plesk control panel, we are now forced to devote all our time to resolving the issues that Plesk has put on us.

    We cannot call on any plesk support because every client now has NO email.

    * No email, No webmail, nothing all passwords have been screwed up.

    * We cannot log into our server admin panel, because this page Cannot Be Found

    luckily we can still log into root, and FTP.

    Webmail is coming up with MySqld errors and will not accept any password. Through the email client, no password is being accepted.

    We are receiving a lot of phone calls from clients, and there is nothing we can do. At this point in time, I would like to thank the Plesk staff once again for totally screwin around with our clients, our spare time, and everyones money. What do we pay for, we are always fixing the Plesk server to use it.

    Can anyone lead us in the right direction...... we cant seem to contact the plesk staff as we dont know our server ID.... Its in the control panel.

    DB:2.61:Contacting Plesk Support? zd




    Thanks heaps for that, we searched for a fair while and could not find anything, we knew it was in the admin panel.

    Cheers

  • RELEVANCY SCORE 2.61

    DB:2.61:Plesk Expand 2.3.2 Is Released d9





    The Plesk Expand 2.3.2 files are available from the download site:
    ftp://download1.parallels.com/Plesk/Expand/2.3.2

    Plesk Expand 2.3.2 includes the following changes:

    [+] Extended the list of OSes supported by Expand web- and console-based installers. The new OSes are Fedora 7 i586, Fedora 8 i586 and CentOS 5.2 i586.
    [+] Added the ability to repair relations between a Plesk server and a centralized mail server without servers reassigning. After restoration of a centralized mail server from a backup, the relations can be repaired by the Centralized Mail / Reload Accounts command.
    [+] Added the ability to autodetect the conflicts between a domain name and domain aliases names in centralized mail. The detected conflicts can be resolved on the centralized mail account`s page.
    [+] Added the ability to enable/disable centralized mail accounts synchronization. The synchronization can be enabled/disabled on the centralized mail account`s page by the Unignore Account/Ignore Account command.
    [+] The information about a mail migration process is displayed on the Plesk Migrations page at the moment of assigning a Plesk server to a centralized mail server.

    [*] Fixed an issue with synchronization of disk usage statistics data in centralized mail.

    [*] Fixed issues with Expand clients rights.

    [*] Fixed issues with incorrect migrations statuses processing.
    [+] Improved the presentation of information about migration processes. The migrations statuses and errors are displayed in total and per objects on the corresponding info pages.

    [*] Fixed an issue with incorrect IP-addresses mapping for mail migration processes.

    [*] Fixed an issue with update of DNS setting for migrated domains.

    [*] Fixed an issue with domains creation/update in Plesk 8.1.

    [*] Fixed Unilogin page. The clients can select Expand or Plesk interface that they wish to connect to.

    [*] Fixed issues with the Total mailboxes quota limit processing in operations on Expand client`s instances and domains.

    [*] Fixed an issue with refreshing domains deleted from Plesk servers.

    DB:2.61:Plesk Expand 2.3.2 Is Released d9




    We replicate from mail-servers to Plesk-servers disk space and traffic usage data for domains. Their summary values must be displayed on the clients Report pages.

  • RELEVANCY SCORE 2.60

    DB:2.60:Changing The Client Id Associated With A Domain Using The Expand Api Fails. 18





    Hi there,

    I am trying to move domains between clients using the Expand API. I cannot figure out what would be causing the following to happen

    I have a plesk client (id 220) on a plesk server (id 3) that I want to move a domain to. This domain (id 252) is on server 3 also. However, the following fails -

    ---

    Packet sent:

    ?xml version=1.0 encoding=UTF-8?
    packet version=1.4.2.0
    set
    filter
    id252/id
    /filter
    values
    gen_setup
    client_id220/client_id
    /gen_setup
    /values
    /set
    /packet

    Response:

    Error code 4003

    [Operator] PleskAgent error.
    (1015) [PleskAgent - GENERAL] Object owner is not found. client does not exist

    ---

    The server is running psa8.1.0/FreeBSD6.1, the client is really there on that server and is able to add more domains to it. The owner of the domain to be transferred exists on that server as well.

    Any help would be greatly appreciated.

    Chris

    DB:2.60:Changing The Client Id Associated With A Domain Using The Expand Api Fails. 18




    Hey,

    looking over my example I noticed I had typed in 26 instead of 220, the client_id is set to 220 in the code, my bad. I have updated the example packet to match my wording, and hope that folk have not just thought well pfft, he put the wrong client id in didnt he...

    So... any takers?

  • RELEVANCY SCORE 2.60

    DB:2.60:Plesk 8.01 Brokes By Installation Plesk Expand 2.01 kf





    We have an Virtouzzo VPS with Plesk 8.01 (Centos 3.4) and want to install Plesk Expand 2.01 with the Webautoinstaller. After 85% of the Plesk Expand 2.01 installation the vps stopps.
    We get this error in the vps

    Operation start with the VPS(s) VEID110 service psa is finished with errors: #703 Can not start/stop/restart service: service psa status is not running after command start.

    We can´t restart the maschine. Idea ? Thanks

    DB:2.60:Plesk 8.01 Brokes By Installation Plesk Expand 2.01 kf




    We have an Virtouzzo VPS with Plesk 8.01 (Centos 3.4) and want to install Plesk Expand 2.01 with the Webautoinstaller. After 85% of the Plesk Expand 2.01 installation the vps stopps.
    We get this error in the vps

    Operation start with the VPS(s) VEID110 service psa is finished with errors: #703 Can not start/stop/restart service: service psa status is not running after command start.

    We can´t restart the maschine. Idea ? Thanks

  • RELEVANCY SCORE 2.60

    DB:2.60:Plesk/Windows + Mysql/Linux With Expand dj





    With Plesk expand and HSPC, is it possible for a windows account to use a database that is on linux server??

    GM

    DB:2.60:Plesk/Windows + Mysql/Linux With Expand dj




    Sure if you use a central DB you can have that on any OS you like. It is independend of the OS of Plesk.

  • RELEVANCY SCORE 2.60

    DB:2.60:Domain Aliases Keeps Deleted From Cmail / Expand k1





    Okay, new problem: If an domain aliases has been added to an domain in Plesk. Expand does not take it over. By een reload than it sees is and take over, also the sync to cmail goes fine. But after an unknow of periode all the domain aliases are gone. So we have to start over, reloading it from plesk, en sync again to the cmail server.

    DB:2.60:Domain Aliases Keeps Deleted From Cmail / Expand k1







    Originally posted by Expand
    They are gone from CMail server and Plesk Expand? Can you tell me any alias name which is gone recently so that I can quickly track its fate through the logs?

  • RELEVANCY SCORE 2.60

    DB:2.60:Plesk Expand And Plesk Billing (Modernbill) 3c





    Dear Sir/Madem

    Im going to implement Plesk System with Plesk billing
    and I see that Pleskbilling Aka Modenbill said that he dont guarantee about compatibility with Plesk for windows

    so I will add Plesk Expand in Plesk Linux (for most compatibility) and let Pleskbilling cover in that Expand (manage billing all windows and linux via Expand)

    Is it possible to do that?

  • RELEVANCY SCORE 2.59

    DB:2.59:I Cannot Login Plesk. s9





    Cannot login Plesk. Urgent

    hi

    I am write true password and username but I cannot login.
    Again opening login page.

    I can login with Admin and root password sometimes but clients cannot login.

    Please help me.

    DB:2.59:I Cannot Login Plesk. s9




    I copyed this file.
    I wrote username and password and opened blank page now.

    Please help .

    Hello,

    Im sending you class.Session.php as attachment. Try to copy this file in the
    /usr/local/psa/admin/plib directory one more time.

    --
    Thanks,
    ______________________________
    Eugene Chernykh
    Technical Support Engineer
    SWsoft, Inc.


    hello. I cannot login plesk panel with IE.
    I changed class.Session.php but page is blank..


    Admin can login but client cannot login with IE.



    Please help me Urgently.

  • RELEVANCY SCORE 2.58

    DB:2.58:Missing Webmail After Plesk Update ka





    I´ve updated my plesk and now all my clients can´t access to their webmail

    for example: http://webmail.seanequanon.com/

    can anybody help me?

    DB:2.58:Missing Webmail After Plesk Update ka




    this worked for me back in the 7.5 days, just tried it including more than 1 restart of the httpd server and all but no luck getting back webmail.

    [EDIT]
    i love plesk - 10 restarts and websrvmng -a did it.

  • RELEVANCY SCORE 2.58

    DB:2.58:Can Not Retrieve Plesk Servers Domain Info sz





    I have registered a new Plesk Panel server to Plesk Expand. It can retrieve clients info but it cant retrieve domain info. The below is the error log output.

    Do you have any idea?

    ?xml version=1.0 encoding=UTF-8 standalone=no ?
    packet action_id=3384 version=2.3.2.17
    refresh
    result
    statuserror/status
    errcode4312/errcode
    errtext[Operator] Wrong limit value. Value 1.048576E+11 for limit max_traffic of type bytes is wrong./errtext
    client_id3/client_id
    server_id2/server_id
    namewww.abc.com/name
    /result
    /refresh
    /packet

    DB:2.58:Can Not Retrieve Plesk Servers Domain Info sz




    I checked that it is related with the monthly traffic values of hosting. If I set it over around 1000MB like 100000MB, it cant register to Expand. My workaround is to set them to unlimit first and let Expand register them, then set them back to 100000MB, Expand can see it.

    Any ideas?

  • RELEVANCY SCORE 2.57

    DB:2.57:Plesk Expand And Alias Domains 33





    What my alias domains in Plesk 8 for Linux and Plesk 7.5.6 for Windows will happen with Plesk Expand 2.0?

    It will disappear?
    Plesk Expand 2.0 will break down?
    Plesk Expand 2.0 will omit them?

    How Plesk Expand acts when it does not know what to do with something that doesnt know?

    Please I need answers.

    DB:2.57:Plesk Expand And Alias Domains 33




    Good luck. Im trying to get Expand working with a Windows server with 200 domains and a Linux server with 400 domains and a central e-mail server and Im having daily problems and no anwers. I really wish SWSoft would more pro-actively respond to Expand issues, or otherwise discontinue the product. Tonight again I just lost some e-mail accounts on CM. The whole domain is gone - wiped off this planet. Guess how much my clients love me?

    The idea behind Expand is so wonderful and advanced - its really neccesary to centralise services as your business grows - but the actual implementation of Expand leaves a lot to be desired.

  • RELEVANCY SCORE 2.57

    DB:2.57:Add New Hard Disk To Plesk 8p





    Hi all,

    Is it possible to expand Plesk`s storage capacity by adding a second hard drive?

    I cannot find instructions on how to do this. Anyone know?

    DB:2.57:Add New Hard Disk To Plesk 8p




    Do I have to copy my existing data to the new path manual after running this script?

  • RELEVANCY SCORE 2.57

    DB:2.57:Any Version For Windows Os ? sk





    Hi -

    Any plans to develop plesk expand for windows servers?
    I sure need the Plesk expand, but I have no experience on Linux. To bad plesk expand cannot be installed on windows server...?

    Any plans for the future?

    Bjørn.

    DB:2.57:Any Version For Windows Os ? sk




    It is general corporative policy. The timetable is not existing yet.

  • RELEVANCY SCORE 2.57

    DB:2.57:Cmail - Plesk Expand 7.5.X cm





    For some reason it wont let me upgrade my CMail/Plesk Expand License from 7.5.x to 8.0.1.

    Anyone else had this issue?

    DB:2.57:Cmail - Plesk Expand 7.5.X cm




    SWSoft sales upgraded it for me. Weird.

  • RELEVANCY SCORE 2.57

    DB:2.57:Does Plesk Expand 1.1.2 Supports Plesk For Windows 7.5.5 ? 88





    I want to add PLesk for Windows into PLesk expand and I have the following error :

    ?xml version=1.0 encoding=UTF-8 standalone=no ?
    packet version=1.1.2.9

    add
    result
    statuserror/status
    errcode1102/errcode
    errtext[XML] Cannot parse packet - invalid XML or DOM error. Error at file xmlPacket, line 2, column 116: Unknown element PLUS./errtext
    /result
    /add

    /packet

    I can add without Problem PLesk for Linux 7.5.4.

    Anyone have this problem ?

    Regards

    DB:2.57:Does Plesk Expand 1.1.2 Supports Plesk For Windows 7.5.5 ? 88




    I had a similar problem. Now Im using Plesk 7.5.6 AND a patch on their site and now Plesk Expand is working.

  • RELEVANCY SCORE 2.57

    DB:2.57:Expand Client Improvements ca





    When I log in as an Expand Client I see titles such as Expand Client Tools and Expand Client Information. This text is targeted to admins and needs to be changed to target the client, such as Tools and Your Information. (This is also a problem in Plesk)

    Why does a Client have access to Migrations? I believe this should be an admin only tool.

    Why does a Client have access to a Server? I believe this should also be admin only, their Profile information can be placed on the Home page.

    The Help button currently displays admin targeted help files which should be changed to target a Client.

    Clients need to have a DNS Zone Template which will be used by any new domains created under their account. (Expand Admin also needs this feature to cover all assigned Plesk servers)

    Only display to the Client the options thay have permissions for. If a Clients limit is set to zero, do not display it. At present, clicking on Limits or Permissions displays all the zero or unavailable options. Adding a domain also displays Windows options even though I have no Windows servers assigned!

    If a Plesk client is converted to a Expand Client, they should not be able to login directly to that Plesk client account or any other Plesk client accounts the Expand Client creates (when they add a domain). I would like an option to Force Expand Login Only.

    It seems like Expand is a step backwards from Plesk. I am reluctant to switch my clients to Expand as the control panel seems inferior to what they already use. Will Expand catch up with Plesk in the next release?

    DB:2.57:Expand Client Improvements ca




    Sorry for not answering so long.





    Expand Clients might need to move their domains to another server which they can use.

  • RELEVANCY SCORE 2.57

    DB:2.57:After Upgrade Cdns Fails ma





    Hi,

    After upgrading Expand 2.1.3-6, CDNS server is not updating anymore. I tried to add dns record from expand and plesk, I can see dns records added from expand but they arent updated on CDNS server. I also upgraded DNS Controller Version to 2.0.1-4.

    DB:2.57:After Upgrade Cdns Fails ma




    Try and post some relevant log files so that we can see if there is any logged error.

  • RELEVANCY SCORE 2.57

    DB:2.57:Reload Plesk Server Dns Acl Failed kx





    Hi.

    I have this problem with my 2 plesk servers.
    When I am trying to Reload Plesk Server DNS ACL it failed.

    ?xml version=1.0 encoding=UTF-8 standalone=no ?
    packet action_id=16703 version=2.3.2.17
    refresh_acl
    result
    statuserror/status
    errcode4003/errcode
    errtext[Operator] PleskAgent error. (1017) [PleskAgent - GENERAL] Feature is not supported by Plesk API-RPC. operator get_acl is not supported/errtext
    server_id6/server_id
    /result
    /refresh_acl
    /packet

    I also have a problem with one of the plesk servers.
    Fetching domains DNS information from server.

    ?xml version=1.0 encoding=UTF-8 standalone=no ?
    packet action_id=16661 version=2.3.2.17
    refresh
    result
    statuserror/status
    errcode2108/errcode
    errtext[Transport] PleskAgent answer validation failed. Invalid reply from Plesk server #7 (193.89.99.34). The message does not conform to protocol 1.5.0.0 version. Make sure your Plesk and Plesk Expand servers have all available patches and hotfixes applied, if that does not help, then report a problem to Parallels. XML validation error: Fatal Error at file xmlPacket, line 2, column 18476: Invalid character (Unicode: 0x12)./errtext
    /result
    /refresh
    /packet

    DB:2.57:Reload Plesk Server Dns Acl Failed kx




    1. Plesk for Windows servers do not support get_acl command of XML API RPC. So you do not require to refresh DNS ACL records by manually for Plesk for Windows servers.

    2. You have on Plesk server #7 a DNS record that contains the invalid symbol with code 0x12. You need to find and correct this record in Plesk panel. You can look the /usr/local/expand/var/log/transport.log file to find the invalid record.

  • RELEVANCY SCORE 2.57

    DB:2.57:Plesk Expand Remote Mail Problem xx





    Hello,
    I have 2 servers
    both running Plesk 7.5.4 reloaded

    One is used for hosting the domains

    the second is used for hosting mail
    the second server has Plesk Expand installed on it

    I have the second server added as Centralized Mail server and the first assigned to it

    few days ago I had to re-image the first server and restore Plesk from the plesk dump I made. After doing that the Remote Mail button doesnt work anymore. I receive the following error when pressing it:
    This Plesk Server is not configured to provide remote services. Report this error number to your administrator for support.

    What is the problem? do I need to deassign the first server from Plesk Expand and reassign it? If so woudnt it break something like deleting all accounts from the second mail server?

    Please help

    Thank you

    DB:2.57:Plesk Expand Remote Mail Problem xx




    Hello,
    I have 2 servers
    both running Plesk 7.5.4 reloaded

    One is used for hosting the domains

    the second is used for hosting mail
    the second server has Plesk Expand installed on it

    I have the second server added as Centralized Mail server and the first assigned to it

    few days ago I had to re-image the first server and restore Plesk from the plesk dump I made. After doing that the Remote Mail button doesnt work anymore. I receive the following error when pressing it:
    This Plesk Server is not configured to provide remote services. Report this error number to your administrator for support.

    What is the problem? do I need to deassign the first server from Plesk Expand and reassign it? If so woudnt it break something like deleting all accounts from the second mail server?

    Please help

    Thank you

  • RELEVANCY SCORE 2.56

    DB:2.56:Plesk 8.4 To Plesk 8.6 Migration Problem a1





    Hello guys,

    I have a problem, when I try to migrate clients from one plesk to another. Here is more info about the issue:

    Source server: plesk version 8.4 (psa v8.4.0 build84080514.18 on CentOS3.6 release2.4.21-53.ELsmp)

    Destination server: plesk version 8.6 (psa v8.6.0 build86080905.19 on Debian4.0 release2.6.24-etchnhalf.1-amd64)

    I am using the expand migration tool to migrate the clients. Let me explain the problem. The steps are:

    Expand: Client on Plesk8.4 = Migration to Plesk8.6

    When the migration finishes, the status is successful, but the web content is not migrated (the option physical hosting is not activated on the destination plesk server)

    Also there is no option to upgrade the old plesk 8.4 to a higher version because of the CentOS 3.x, which highest supported plesk version is 8.4.

    Is this a bug or a version misunderstanding? Please advise what I should do to resolve this issue.

    Thank you in advance

    I.Petrov
    Euroweb GmbH

    DB:2.56:Plesk 8.4 To Plesk 8.6 Migration Problem a1




    Hello guys,

    I have a problem, when I try to migrate clients from one plesk to another. Here is more info about the issue:

    Source server: plesk version 8.4 (psa v8.4.0 build84080514.18 on CentOS3.6 release2.4.21-53.ELsmp)

    Destination server: plesk version 8.6 (psa v8.6.0 build86080905.19 on Debian4.0 release2.6.24-etchnhalf.1-amd64)

    I am using the expand migration tool to migrate the clients. Let me explain the problem. The steps are:

    Expand: Client on Plesk8.4 = Migration to Plesk8.6

    When the migration finishes, the status is successful, but the web content is not migrated (the option physical hosting is not activated on the destination plesk server)

    Also there is no option to upgrade the old plesk 8.4 to a higher version because of the CentOS 3.x, which highest supported plesk version is 8.4.

    Is this a bug or a version misunderstanding? Please advise what I should do to resolve this issue.

    Thank you in advance

    I.Petrov
    Euroweb GmbH

  • RELEVANCY SCORE 2.56

    DB:2.56:Cannot Reload Plesk Server In Expand After Upgrade Plesk From 8.6 To 9.2.1 xz





    Error:

    ?xml version=1.0 encoding=UTF-8 standalone=no ?
    packet action_id=1722218 version=2.3.2.18
    refresh
    result
    statuserror/status
    errcode2108/errcode
    errtext[Transport] PleskAgent answer validation failed. Invalid reply from Plesk server #3 (xxx.xxx.xxx.xxx). The message does not conform to protocol 1.4.2.0 version. Make sure your Plesk and Plesk Expand servers have all available patches and hotfixes applied, if that does not help, then report a problem to Parallels. XML validation error: Error at file xmlPacket, line 12, column 10: Datatype error: Type:InvalidDatatypeValueException, Message:Value is not a whitespace collapsed ../errtext
    id3/id
    /result
    /refresh
    /packet

    Full problem report: http://www.przeklej.pl/plik/problem-1722769-txt-0002dh1u56jo

    ---
    andy

  • RELEVANCY SCORE 2.56

    DB:2.56:New (Strange) Reload Error c8





    If we reload a plesk server, because not al the domains are listed in Expand. The following error apeard for a few domains. The problem is that the DNS is not updated and the domains are still ofline (ip addresse and domainnamen are replaced by xxxx).

    Code:

    DB:2.56:New (Strange) Reload Error c8




    Maby not the solution for this problem, but I have restore the default DNS settings, reload the plesk server. No errors. Put back the alternative IP adresses and cdns take this correct over.

    So the problem seems to bee expand doesnt like it if there are IP addresses use which are not in use by plesk or expand.

  • RELEVANCY SCORE 2.56

    DB:2.56:Where Should I Look cj





    We have 2 plesk licences (one with centralised mail server and one full) and one expand licence. I want to use (for the expand clients) the mail server on the centralised mail server and the other services on the other. Where do I find some docs related to this? I think I missed that part in the docs.

    DB:2.56:Where Should I Look cj




    Did you look at:
    http://download1.swsoft.com/Plesk/Expand/latest/doc/plesk-expand-2.2-user-guide/index.htm
    ?

    Section: Managing Centralized Services Managing Central Mail Servers

    Regards

  • RELEVANCY SCORE 2.55

    DB:2.55:File Cannot Be Run Outside Of Plesk kd





    Hello, after upgrade from 8.6 to 9.0, I get the following error if I try to navigate to the plesk-panel at my browser:



    #!/opt/psa/admin/bin/php The file loger.php is part of Plesk distribution. It cannot be run outside of Plesk environment.

    DB:2.55:File Cannot Be Run Outside Of Plesk kd




    Hello I have exactly the same error, how did you fixed the problem. Thank you for your response
    Migration 8.4 ----9.0

  • RELEVANCY SCORE 2.55

    DB:2.55:Cannot Remove Clients 9m





    Just upgraded our machines to PSA 5.5, and moving our resellers onto seperate machines. Plesk just will
    not remove the clients, even after clicking confirmation. So far only tried this with clients with multiple domains. Anyone else discovered this bug?

    DB:2.55:Cannot Remove Clients 9m




    Cannot remove

    Sorry. I think you can ignore this thread.
    The cause turned out to be problems with
    semaphores and mm etc... This has been well covered on this forum before. Odd since the latest Red Hat updates reliability
    has increased considerably.

  • RELEVANCY SCORE 2.55

    DB:2.55:Feature Requests: Backup And Load Balancing cm





    Hi,

    Plesk Expand is great but it really really needs to have backup functionality where backups can be done automatically to predefined other Plesk Expand machines. Like they have a mail server and dns server, a backup server or servers are desperately needed.

    Another excellent feature that would make Plesk Expand awesome, but not as important as the backups, is the ability to do load balancing of accounts across different servers. So if you had 1 Plesk Expand server in the U.S.A and 1 in Europe then you could offer to your clients the option to host in both countries, with the site being load balanced between the 2 as well as local traffic going to the closest server. What an awesome feature this would be.

    Thanks,
    Cosmic...

    DB:2.55:Feature Requests: Backup And Load Balancing cm




    Re: Excellent



    Originally posted by cosmicfantasia
    If others out there would like to see this feature perhaps they could post their interest and/or thoughts here?

  • RELEVANCY SCORE 2.55

    DB:2.55:Feature Requests For Plesk 10 a3





    Hi,

    After succeeding Parallels to develope something on Plesk 10 that was requested many, many times before (see my Top 3 feature request.. post on Plesk 9 forum), I am going to try my luck and request an additional feature, that I think Plesk still misses the most. It is as simple as:

    1. Plesk cannot send FTP account and FTP password via E-mail Notification System when creating domain/subscription

    Thats correct. How on Earth this has not been implemented yet?

    The thing is that if you create nice little templates in the Plesk notification system, that sends welcome e-mail when creating new clients (in Plesk 9) or customers (in Plesk 10), you can have those templates to automatically be filled with just created Plesk account and password. This is easy by adding the following lines in the Creation of a user account (Plesk 9) and Creation of a customer account (Plesk 10) templates:

    Your Plesk login is: client_login
    Your Plesk password is: password

    and Plesk nicely replaces the client_login and password with corresponding just create credentials. This is just fine so far!

    However, usually any domain (in Plesk 9) or subscription (in Plesk 10) requires also a creation of FTP account and password for it. But there is no such option in include those in the Creation of a domain name (Plesk 9) and Creation of a new subscription (Plesk 10) templates.

    So what I am missing are the parametres such as:

    ftp_login
    ftp_password

    Which would allow us to automate the sending of FTP accounts as well. Now the new client/customer doesnt automatically know the newly created FTP accounts and passwords. (This isnt usually a big issue if the ftp login and password is set to be the same than plesk login and password. However, if you try to add second or third domain/subscription to same clien/customer account, the ftp account must be a different).

    So my feature request is simple: Please send a development team to implement such feature to include ftp_login and
    ftp_password fields in the domain/subscription creation templates.

    Could IgorG or anyone from Parallels confirm that this feature could be implemented and/or at least make a feature request out of it? Also, if you, the other Plesk admins, feels that this is the feature that is missed, please show your support by commenting this thread. I feel that on the last time I was able to push the new feature trough - lets do it again! Please comment and support this feature request!

    DB:2.55:Feature Requests For Plesk 10 a3




    - add custom services to PSA-health-monitor

    i would like to add nginx etc. to the PSA health-Monitor 8) - its currently not supported, and the new Health-Monitor is great! Much better than the old one!

  • RELEVANCY SCORE 2.55

    DB:2.55:Need To Update Windows Server In Expand To V9 - Risks? mf





    I urgently need to update one of my four server from Plesk 8.6 to Plesk 9.2.

    We have these servers in our Expand hierachy:
    Windows x 2
    Linux x 2
    CM
    CDNS

    Everything is running version 8.6 because we dont want to update until Expand new version is out.

    But now 1 x Windows server is giving two major problems: (1) Cannot backup.exe any more, CPU at 100%. (2) Statistics stopped working, again.

    We are desperate to get the backup working again and were *hoping* by upgrading the server to Plesk 9 we will move forward. What are the risks of running many 8.6 servers in Expand and 1 x 9.x server in Windows?

    DB:2.55:Need To Update Windows Server In Expand To V9 - Risks? mf




    ya but the big problem with that is that were half way through the 3rd quarter already.
    does anyone here actually believe that there will be a version of expand that supports plesk 9.xx ever?

    .

  • RELEVANCY SCORE 2.55

    DB:2.55:Accessing Plesk Control Panel On Standard Ssl Port fa





    Hi,

    I am running Plesk 7 Reloaded on Red Hat Enterprise Linux 3.

    A few clients cannot use the Plesk control panel, since their corporate firewall doesnt allow outbound connections to non-standard ports, like port 8443 used by the Plesk web server.

    Is there any way to access the Plesk control panel using the standard SSL port (443)?

    Thanks.

    DB:2.55:Accessing Plesk Control Panel On Standard Ssl Port fa




    so i can create some directive for /panel to symlink to the control panel?!

    could someone walk me through ?

  • RELEVANCY SCORE 2.55

    DB:2.55:Plesk/ Cmail Update After Delete Cust? 8x





    Hello all,

    i have a strange issue here with our plesk-expand-cmail installation.
    Some cust are gone in the last month and we have delete this client over plesk.
    Now i have check the mailservers and see that domain and mailboxes still exist.

    e.g:

    Bevor deletion:

    100 domains on plesk and 100 domains+mailboxes on cmail

    After deletion:

    87 domain on plesk and 100 domains+mailboxes on cmail

    Question:
    Is it better to delete the cust in expand and the server delete all automatically or have i login to cmail an delete manually? Is this a bug or wrong configuration of expand?

    Thanks a lot and regards,
    AndreasK

    DB:2.55:Plesk/ Cmail Update After Delete Cust? 8x




    Hello all,

    i have a strange issue here with our plesk-expand-cmail installation.
    Some cust are gone in the last month and we have delete this client over plesk.
    Now i have check the mailservers and see that domain and mailboxes still exist.

    e.g:

    Bevor deletion:

    100 domains on plesk and 100 domains+mailboxes on cmail

    After deletion:

    87 domain on plesk and 100 domains+mailboxes on cmail

    Question:
    Is it better to delete the cust in expand and the server delete all automatically or have i login to cmail an delete manually? Is this a bug or wrong configuration of expand?

    Thanks a lot and regards,
    AndreasK

  • RELEVANCY SCORE 2.54

    DB:2.54:Default Page After Logging Into Plesk jp





    Hi all,

    Im sure this must be easy but I cant find the answer anywhere. After logging into plesk the clients page loads - how can I make it show the desktop by default?

    Thanks in advance

    DB:2.54:Default Page After Logging Into Plesk jp




    I thought this would be a simple question. Is it possible to change the default page that loads after logging into plesk?

    Thanks

  • RELEVANCY SCORE 2.54

    DB:2.54:Expand License Warnings 3c





    If you receive the The license is inconsistent warning after you login, maby it has something to do with your central database.

    We dont use the central databases license, but we receive this error. I find out after you add a new Windows Virtuozzo plesk server to expand, Expand will think the MSSQL and MySQL are centralize. So this will stop the expand from working. You will get error like this:

    Code:

    DB:2.54:Expand License Warnings 3c




    If you receive the The license is inconsistent warning after you login, maby it has something to do with your central database.

    We dont use the central databases license, but we receive this error. I find out after you add a new Windows Virtuozzo plesk server to expand, Expand will think the MSSQL and MySQL are centralize. So this will stop the expand from working. You will get error like this:

    Code:

  • RELEVANCY SCORE 2.54

    DB:2.54:Plesk 8.4 To Plesk 8.6 Migration Problem 88





    Hello guys,

    I have a problem, when I try to migrate clients from one plesk to another. Here is more info about the issue:

    Source server: plesk version 8.4 (psa v8.4.0 build84080514.18 on CentOS3.6 release2.4.21-53.ELsmp)

    Destination server: plesk version 8.6 (psa v8.6.0 build86080905.19 on Debian4.0 release2.6.24-etchnhalf.1-amd64)

    I am using the expand migration tool to migrate the clients. Let me explain the problem. The steps are:

    Expand: Client on Plesk8.4 = Migration to Plesk8.6

    When the migration finishes, the status is successful, but the web content is not migrated (the option physical hosting is not activated on the destination plesk server)

    Also there is no option to upgrade the old plesk 8.4 to a higher version because of the CentOS 3.x, which highest supported plesk version is 8.4.

    Is this a bug or a version misunderstanding? Please advise what I should do to resolve this issue.

    Thank you in advance

    I.Petrov
    Euroweb GmbH

    DB:2.54:Plesk 8.4 To Plesk 8.6 Migration Problem 88




    Hello guys,

    I have a problem, when I try to migrate clients from one plesk to another. Here is more info about the issue:

    Source server: plesk version 8.4 (psa v8.4.0 build84080514.18 on CentOS3.6 release2.4.21-53.ELsmp)

    Destination server: plesk version 8.6 (psa v8.6.0 build86080905.19 on Debian4.0 release2.6.24-etchnhalf.1-amd64)

    I am using the expand migration tool to migrate the clients. Let me explain the problem. The steps are:

    Expand: Client on Plesk8.4 = Migration to Plesk8.6

    When the migration finishes, the status is successful, but the web content is not migrated (the option physical hosting is not activated on the destination plesk server)

    Also there is no option to upgrade the old plesk 8.4 to a higher version because of the CentOS 3.x, which highest supported plesk version is 8.4.

    Is this a bug or a version misunderstanding? Please advise what I should do to resolve this issue.

    Thank you in advance

    I.Petrov
    Euroweb GmbH

  • RELEVANCY SCORE 2.54

    DB:2.54:Icons In Plesk Panel Disappeared After Update 9x





    All the icons are disappeared in the Plesk Panel after the update....
    Also in the panels of the resellers, clients etc.
    Changing the interface is not the solution, still no icons...
    Anyone help?

    DB:2.54:Icons In Plesk Panel Disappeared After Update 9x




    You need to use compatibility mode to see the icons if you are using IE8.

  • RELEVANCY SCORE 2.53

    DB:2.53:E-Mails Synchro Doesnt Work After Tonight Plesk Update! 1c





    Hi,
    All of my e-mail clients stops working after tonights Plesk update.
    Some known issues?!

    After server restart Its work only for 30 secs and again stops working.

  • RELEVANCY SCORE 2.53

    DB:2.53:Creating Aspmx.L.Google.Com. Mx Record Fails f8





    I cannot create ASPMX.L.GOOGLE.COM. MX record with Plesk Expand. Please assist.

    In Expand it just refused to create it.

    On server itself, it creates it, but it gives an exclamation mark.

    Related post re. the server (not Expand) problem:
    http://forum.swsoft.com/showthread.php?p=214170#post214170

    DB:2.53:Creating Aspmx.L.Google.Com. Mx Record Fails f8




    We will fix this issue in next version of Expand. You can create MX record using Plesk control panel. You need click to Update button after record creating.

  • RELEVANCY SCORE 2.53

    DB:2.53:Fatal Error In Main Screen 2.1.1 p8





    Hi There!

    After upgrading to version 2.1.1 (just released) the following error occurs when pressing F5 (renew) in the mainscreen of Plesk Expand:

    Fatal error: Call to undefined function: dashplesk() in /usr/local/expand/frontend/htdocs/plesk/index.php on line 13

    DB:2.53:Fatal Error In Main Screen 2.1.1 p8




    The error is quite unplanned.
    It shall disappear at your installation after sometimes. Next patch wiill include the fix.

  • RELEVANCY SCORE 2.53

    DB:2.53:Adding New Domains Through Expand. fd





    We are relatively new to Plesk Expand.

    Currently we are having an issue when adding new Plesk Clients and Domains through Expand.

    Within our Expand we have both Windows and Linux hosting servers.
    We have created Client Templates and Domain Templates.
    Within our client templates we have stated that we want our plesk clients to have unlimited number of domains.

    When we create a new domain, the process runs smoothly and creates the domain, but when we check the plesk client, it has strangely inherited the domain limit as 1 and does not abide to the unlimited amount that the template has dictated.

    The second issue we are having is, if we have an Expand client on Windows and want to add a hosting type such as linux, we choose new domain and Plesk Expand will create the new linux client, but will set the maximum domains to 1.

    We have searched high and low in Expand looking for where Expand dictates that the maximum domains defaults to 1. So far we have tried numerous different methods, even adding uses to the servers themselves, but once 1 domain is created, Expand overrides the maximum template settings we have set.

    Has anyone experienced this issue or can anyone shed any light on what may be happening?

    Thanks,
    -James

    DB:2.53:Adding New Domains Through Expand. fd




    The Expand provides two type of clients - Plesk clients and Expand clients. The Plesk clients can be independent or belong to Expand clients. You can not change limits of Plesk clients that belong to Expand clients. The Expand adjusts such limits automatically. If you need to control limits of Plesk clients manually then you must create and use the independent Plesk clients.

  • RELEVANCY SCORE 2.53

    DB:2.53:Migration Fails With: Urllib2 Is Not Defined 3j





    Our current topology includes:
    1 Expand Server (v.2.2.3)
    3 Plesk Web servers (v.8.3) on CentOS5
    2 Centralized Plesk Mail Servers (v.8.3) on CentOS5
    2 Centralized Plesk DNS Servers (v.8.3) on CEntOS5
    When we try to add one more Plesk Web Server (v.8.3 on Debian ETCH) and one more Plesk Mail Server (v.8.3 on Debian ETCH) to the Expand and try to migrate clients to them, we experience the following error:

    ############################################################################################################################
    HTTP_AUTH_LOGIN: ********
    Content-type: text/xml
    HTTP_AUTH_PASSWD: ********

    ?xml version=1.0 encoding=UTF-8?packet version=1.4.0.0
    server
    get
    gen_info/gen_info
    /get
    /server
    /packet

    ========================================
    Stacktrace:
    Traceback (most recent call last):
    File /opt/psa/admin/share/supervisor/processor.py, line 627, in __doRequest
    return self.__doRequestInternal(arc, req, answerClass)
    File /opt/psa/admin/share/supervisor/processor.py, line 637, in __doRequestInternal
    return self.__doRealRequest(arc, req, answerClass)
    File /opt/psa/admin/share/supervisor/processor.py, line 643, in __doRealRequest
    except urllib2.HTTPError, e:
    NameError: global name urllib2 is not defined
    ###########################################################################################################################

    When we try this in reverse (to migrate test clients from the newly added Plesk server to the production ones) the process completes successfully. We are also able to migrate clients among all productions Plesk servers successfully.

    In fact, before we experienced this issue the version of the Plesk servers was 8.2.1 and the version of the Expand was 2.2.2.
    After opening a ticket, the advice was to update all the SWSOFT software to the latest versions available. We upgraded all servers to the versions mentioned above and also upgraded the Migration Manager but this yielded with no positive result! The next step we did was to reinstall the new Plesk servers on CentOS5 to see if this is an OS issue but same error appears again when migration is tested. Looking forward to resolving this problem very soon! Thanks in advance!

    DB:2.53:Migration Fails With: Urllib2 Is Not Defined 3j




    Hello,

    please provide the exactly versions of your Plesk server, 8.3 - isnt enougth.

  • RELEVANCY SCORE 2.53

    DB:2.53:Expand Clients And Resellers kz





    What are the differences between an Expand Client and Expand Reseller?

    Both Expand Clients and Expand Resellers can have multiple Plesk Clients assigned to their account? Resellers have the additional ability to have individual servers and server groups assigned to them, is that the only difference?

    As with regular Plesk, the resellers are still unable to create an account capable of hosting more than one domain (Plesk Client) without giving them full admin access to a server (not what I want)? If so, will this be changed in future so that a reseller can create a client capable of hosting more than a single domain? So If I assign a group of (shared) servers to a reseller with a set amount of disk space, traffic, domains etc. they can create Plesk Clients on any server and only have access to those clients, no admin access. That same server group can be assigned to any or all Expand Resellers.

    Can Plesk Clients log in to the Expand server?

    DB:2.53:Expand Clients And Resellers kz







    Originally posted by SHGreg
    Thank you for the explanations

    Do you know what release the extended reseller functionality will be implemented? Will it be the same release as the one you mention below (quote from another thread)?

  • RELEVANCY SCORE 2.53

    DB:2.53:Plesk Installation Without Mail Services m7





    Is there a way to make a clean installation of Plesk 8.1 for windows without one of the e-mail software on it.

    I want to use the Plesk in a Expand environment, so I dont need local mail server and DNS. But after I have installed the plesk software without mailenable the plesk control panel complain about the missing e-mail services.

    Disable the mail services after in has been installed is also not a good option, because you cant great any domains anymore.

    Is there a way to work around this problem?

  • RELEVANCY SCORE 2.53

    DB:2.53:Ftp Functionality Lost After Plesk 10 Install... 19





    Weve lost the ability to FTP into our sites since the install of Plesk 10, overtop of Plesk 9.

    FTP functionality was working fine in Plesk 9. Users were able to access their sites using ftp clients, upload/download files to their /httpdocs/ directory.

    Does anyone have any ideas?

    DB:2.53:Ftp Functionality Lost After Plesk 10 Install... 19




    Weve lost the ability to FTP into our sites since the install of Plesk 10, overtop of Plesk 9.

    FTP functionality was working fine in Plesk 9. Users were able to access their sites using ftp clients, upload/download files to their /httpdocs/ directory.

    Does anyone have any ideas?

  • RELEVANCY SCORE 2.53

    DB:2.53:Plesk 8.6 - Target Db Servers 3s





    It is great this feature has been included after I requested it:
    http://forum.swsoft.com/showthread.php?t=50615

    Unfortunately we cannot make use of it, as when we allow the permission it also shows clients the local MySQL server which we do not use

    Is there anyway to hide the local MySQL server from the choices?

    DB:2.53:Plesk 8.6 - Target Db Servers 3s




    It is great this feature has been included after I requested it:
    http://forum.swsoft.com/showthread.php?t=50615

    Unfortunately we cannot make use of it, as when we allow the permission it also shows clients the local MySQL server which we do not use

    Is there anyway to hide the local MySQL server from the choices?

  • RELEVANCY SCORE 2.52

    DB:2.52:How To Upgrade Plesk 8.6 To Plesk 9.5 On Windows m1





    Please advise how I can upgrade a Plesk 8.6 on windows 2003 to Plesk 9.5. I am not seeing proper documentation to do this. I know going to Plesk 11 is better but I am limited because I have an expand 2.3.2 which supports Plesk 9.5 or earlier and cannot support Plesk 10 or 11 panels.

    DB:2.52:How To Upgrade Plesk 8.6 To Plesk 9.5 On Windows m1




    http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.5-win-installation-guide/32486.htm

  • RELEVANCY SCORE 2.52

    DB:2.52:After Upgrade Plesk 9 To 10 3z





    Hello! this is my first post! Ive a problem with posfix server. In my plesk 9 my clients could send mails through port 25 and port 587 (submision) but now they cannot send through 587. I modified the master.cf to enable 587 (I had to add the line), and works good but without user authentication. How can I solve this? if I restart Plesk, the master.cf comes back to the initial state (puaaj!). Some idea? thanks a lot

    DB:2.52:After Upgrade Plesk 9 To 10 3z




    ouch! perfect! but one thing, there are two ways to access mail configuration in plesk. I see the submision option only looking for mail in the search input of my plesk. Uo! thanks

  • RELEVANCY SCORE 2.52

    DB:2.52:Removing Plesk Server Form Expand jf





    Hi,

    i have a question. i have 2 plesk server ( win/lin), database server and mail server registered plesk expand.

    if i remove plesk server from expand, all databases and mail account will be removed???

    DB:2.52:Removing Plesk Server Form Expand jf




    thank you gold
    it works!
    now i try to register new linux server

  • RELEVANCY SCORE 2.52

    DB:2.52:Horde Is Not Working After Upgrading To Plesk 9 89





    I just upgraded my plesk server to Plesk 9 and now I get a 404 page whenever I go to the webmail client. The Plesk panel says that there are no webmail clients available now. How can I reinstall/fix Horde?

    -Eric

    DB:2.52:Horde Is Not Working After Upgrading To Plesk 9 89




    You can check if psa-horde rpm is installed.
    If so - you can try to enable Horde in Plesk:
    # /usr/local/psa/admin/bin/webmailmng --install --name=horde

    And rebuild Horde vhost:
    # /usr/local/psa/admin/bin/websrvmng -a -v

  • RELEVANCY SCORE 2.52

    DB:2.52:Fresh Install - Cannot Log In 91





    According to these instructions:

    http://download1.swsoft.com/Plesk/Expand/2.1.3-Release1/doc/expand-release-notes.txt

    NOTE: After the Plesk Expand package is installed, you will be notified of your login details for the Plesk Expand control panel (URL, login and password).
    The message of the following kind will appear:

    *****************************************************************
    * Congratulations! You have just installed Plesk Expand v.2.1.3
    * You can access the system at https://expandhost.domain:8442
    * Use root@expandhost.domain as e-mail and
    * setup as password to connect to the Plesk Expand frontend.
    * You can change this login data after logging into the frontend.
    *****************************************************************

    HOWEVER

    The above username on my system, root@localhost does not work. Please help urgently.

    DB:2.52:Fresh Install - Cannot Log In 91




    I redid the installation and carefully noted the root@expandhost.domain user.

    In fact this @expandhost.domain is closely tied to your hostname (on FC4 in /etc/hosts and /etc/sysconfig/network).

    Upon re-installation I solved this problem by using the correct details presented when the installation was finished, not in the readme file.

  • RELEVANCY SCORE 2.52

    DB:2.52:Plesk Expand - What To Expect! za





    Ive been in contact with SWSoft and I am super excited about expand. Not all the information about expand is avaliable on the web. But here is a breif summary of what Ive learned.

    Expand will have 3 main features. 2 of which will be add ons for an editional cost.

    Centralized Email
    -------------------------
    You will be able to manage and maintain a plesk email server. This can either be on an existing plesk 7.5 installation or you can opt to have a sepertate email only plesk installation that will enable you to seperate email from your other hosting solutions. Expand gives you a single point at which you can create accounts, modify settings and so on. You will be able to transfer over your Dr. Web license to a email only plesk installation, but you will need to also purchase another Spamassassin license for the new email server.

    Centralized DNS
    -----------------------
    Centralized DNS is pretty straight forward. The exciting part is that plesk expand will allow you to manage and maintain DNS servers that do not have plesk software installed. From what Ive heard it will come with some tools that should bridge the gap so you can have your primary, secondary and subsiquent DNS servers.

    Centralized Login
    ------------------------
    Your users will have a centralized login so they can manage their email and other hosting solutions. Super feature for hosting companies looking to expand and grow by adding additional plesk and expand servers to your infrastructure.

    And I think all this is just the tip of the ice berg. Our goal within our organization will be to have a Windows Hosting enviroment using plesk, a Unix hosting enviroment using plesk and a centralized email server to seperate email from our other solutions. This way if we get 1000s more unix only hosting clients we can expand properly and not have it impact our existing services.

    DB:2.52:Plesk Expand - What To Expect! za




    Yes. But again this is about the centralized management of all of it. This is the biggest feature of what expand has to offer.

  • RELEVANCY SCORE 2.51

    DB:2.51:Plesk / Expand Dns Syncing z1





    We are running 8 Plesk 8.6 servers connected to Expand 2.3.2.

    Recently any DNS changes(A record , CNAME etc) on any domain has stopped syncing to Expand.
    Even when adding new domains the DNS doesnt sync through to Expand.

    A manual reload of the domain fixes this , but the automation is missing.

    Can anyone please shed some light on how to go about troubleshooting this.

    DB:2.51:Plesk / Expand Dns Syncing z1




    We are running 8 Plesk 8.6 servers connected to Expand 2.3.2.

    Recently any DNS changes(A record , CNAME etc) on any domain has stopped syncing to Expand.
    Even when adding new domains the DNS doesnt sync through to Expand.

    A manual reload of the domain fixes this , but the automation is missing.

    Can anyone please shed some light on how to go about troubleshooting this.

  • RELEVANCY SCORE 2.51

    DB:2.51:Unable To Query The Database Loop On Plesk Clients Search Filter 7x





    I was looking for a client in Expand by typing the clients name in the Plesk Client search box.

    Now navigating to Plesk Clients perpetually gives the following error:

    Error Unable to query the database: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near -1, 1 at line 1. SQL: SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1
    Please see more details in the Problem Report (report-Dec272011-093031.log):

    ----------- HEADER ---
    Report fullname: /usr/local/expand/var/log/problem_report/report-Dec272011-093031.log
    Report datetime: Dec 27 2011 09:30:31

    Product: PLESK EXPAND
    Version: 2.3.2.17

    User ID: 1
    User Role: sadmin

    ----------- CALL STACK ---
    [call #9] CoreApp-system_die(Unable to query the database: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near -1, 1 at line 1. SQL: SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1);
    called at [/usr/local/expand/frontend/plib/CoreApp.php:915]

    [call #8] CoreApp-app_die(Unable to query the database: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near -1, 1 at line 1. SQL: SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1);
    called at [/usr/local/expand/frontend/plib/CoreApp.php:760]

    [call #7] CoreApp-db_query(SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1, , , );
    called at [/usr/local/expand/frontend/plib/CoreLib.php:235]

    [call #6] db_query(SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1, , , );
    called at [/usr/local/expand/frontend/plib/MysqlDataSource.php:26]

    [call #5] MysqlDataSource-doQuery();
    called at [/usr/local/expand/frontend/plib/uiclasses/ui/DBGrid.php:292]

    [call #4] UI_DBGrid-fill();
    called at [/usr/local/expand/frontend/plib/uiclasses/panel/plesk/client/List.php:116]

    [call #3] Panel_Plesk_Client_List-fill();
    called at [/usr/local/expand/frontend/plib/uiclasses/screen/plesk/client/List.php:340]

    [call #2] Screen_Plesk_Client_List-_draw();
    called at [/usr/local/expand/frontend/plib/uiclasses/screen/plesk/client/List.php:92]

    [call #1] Screen_Plesk_Client_List-Screen_Plesk_Client_List(/exp/plesk/clients.php?from=clients, 04.00.01, Plesk Clients, clients, );
    called at [/usr/local/expand/frontend/htdocs/plesk/clients.php:74]

    ----------- SERVER ARGUMENTS ---
    [PHP_FCGI_CHILDREN] = 1
    [FCGI_ROLE] = RESPONDER
    [SERVER_SOFTWARE] = sw-cp-server/1.0.0
    [SERVER_NAME] = expand.snowballeffect.net:8442
    [GATEWAY_INTERFACE] = CGI/1.1
    [SERVER_PORT] = 8442
    [SERVER_ADDR] = 196.201.6.62
    [REMOTE_PORT] = 50332
    [REMOTE_ADDR] = 196.201.6.2
    [SCRIPT_NAME] = /plesk/clients.php
    [PATH_INFO] =
    [SCRIPT_FILENAME] = /usr/local/expand/frontend/htdocs/plesk/clients.php
    [DOCUMENT_ROOT] = /usr/local/expand/frontend/htdocs/
    [REQUEST_URI] = /plesk/clients.php?start_path=1
    [QUERY_STRING] = start_path=1
    [REQUEST_METHOD] = GET
    [REDIRECT_STATUS] = 200
    [SERVER_PROTOCOL] = HTTP/1.1
    [HTTPS] = on
    [HTTP_HOST] = expand.snowballeffect.net:8442
    [HTTP_CONNECTION] = keep-alive
    [HTTP_USER_AGENT] = Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/535.2 (KHTML, like Gecko) Chrome/15.0.874.121 Safari/535.2
    [HTTP_ACCEPT] = text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    [HTTP_REFERER] = https://expand.snowballeffect.net:8442/exp/menu.php?release=23217
    [HTTP_ACCEPT_ENCODING] = gzip,deflate,sdch
    [HTTP_ACCEPT_LANGUAGE] = en-ZA,en-GB;q=0.8,en-US;q=0.6,en;q=0.4
    [HTTP_ACCEPT_CHARSET] = ISO-8859-1,utf-8;q=0.7,*;q=0.3
    [HTTP_COOKIE] = testing=1; sid=dab5e50dda210070cfb1d6d4c8348091; EXPANDSID=d0863615029f23bd729533e074396c58; BarExpanded=True
    [ORIG_PATH_INFO] =
    [PHP_SELF] = /plesk/clients.php
    [REQUEST_TIME] = 1324971031
    [argv] = array(
    [0] = start_path=1
    )
    [argc] = 1

    ----------- REQUEST PARAMETERS [GET] ---
    [start_path] = 1

    ----------- REQUEST PARAMETERS [POST] ---
    None

    ----------- DEBUG LOG ---

    ----------- END ---

    Investigation shows that you cannot have a limit statement of -1. It should be 1 or something else, but -1,1 wont work. Since these queries are internal to Expand I am a little stumped.

    For now I cannot use the Expand system any more. What do you suggest?

    DB:2.51:Unable To Query The Database Loop On Plesk Clients Search Filter 7x




    I was looking for a client in Expand by typing the clients name in the Plesk Client search box.

    Now navigating to Plesk Clients perpetually gives the following error:

    Error Unable to query the database: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near -1, 1 at line 1. SQL: SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1
    Please see more details in the Problem Report (report-Dec272011-093031.log):

    ----------- HEADER ---
    Report fullname: /usr/local/expand/var/log/problem_report/report-Dec272011-093031.log
    Report datetime: Dec 27 2011 09:30:31

    Product: PLESK EXPAND
    Version: 2.3.2.17

    User ID: 1
    User Role: sadmin

    ----------- CALL STACK ---
    [call #9] CoreApp-system_die(Unable to query the database: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near -1, 1 at line 1. SQL: SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1);
    called at [/usr/local/expand/frontend/plib/CoreApp.php:915]

    [call #8] CoreApp-app_die(Unable to query the database: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near -1, 1 at line 1. SQL: SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1);
    called at [/usr/local/expand/frontend/plib/CoreApp.php:760]

    [call #7] CoreApp-db_query(SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1, , , );
    called at [/usr/local/expand/frontend/plib/CoreLib.php:235]

    [call #6] db_query(SELECT c.id as id, c.status as status, IF (c.status 0, 2, 1) as status_conv, c.pname as name, c.cname as company, s.name as server, c.server_id as server_id, UNIX_TIMESTAMP(c.cr_date) as cr_date, c.domains_count as domains_count, c.login as login FROM plesk_server AS s LEFT JOIN plesk_server_geninfo AS s_info ON s_info.server_id = s.id LEFT JOIN plesk_client AS c ON c.server_id = s.id WHERE (s.provides_hosting = true) AND (c.id is not NULL) ORDER BY status_conv ASC, id ASC, name ASC, company ASC, server ASC, cr_date ASC, domains_count ASC, login ASC limit -1, 1, , , );
    called at [/usr/local/expand/frontend/plib/MysqlDataSource.php:26]

    [call #5] MysqlDataSource-doQuery();
    called at [/usr/local/expand/frontend/plib/uiclasses/ui/DBGrid.php:292]

    [call #4] UI_DBGrid-fill();
    called at [/usr/local/expand/frontend/plib/uiclasses/panel/plesk/client/List.php:116]

    [call #3] Panel_Plesk_Client_List-fill();
    called at [/usr/local/expand/frontend/plib/uiclasses/screen/plesk/client/List.php:340]

    [call #2] Screen_Plesk_Client_List-_draw();
    called at [/usr/local/expand/frontend/plib/uiclasses/screen/plesk/client/List.php:92]

    [call #1] Screen_Plesk_Client_List-Screen_Plesk_Client_List(/exp/plesk/clients.php?from=clients, 04.00.01, Plesk Clients, clients, );
    called at [/usr/local/expand/frontend/htdocs/plesk/clients.php:74]

    ----------- SERVER ARGUMENTS ---
    [PHP_FCGI_CHILDREN] = 1
    [FCGI_ROLE] = RESPONDER
    [SERVER_SOFTWARE] = sw-cp-server/1.0.0
    [SERVER_NAME] = expand.snowballeffect.net:8442
    [GATEWAY_INTERFACE] = CGI/1.1
    [SERVER_PORT] = 8442
    [SERVER_ADDR] = 196.201.6.62
    [REMOTE_PORT] = 50332
    [REMOTE_ADDR] = 196.201.6.2
    [SCRIPT_NAME] = /plesk/clients.php
    [PATH_INFO] =
    [SCRIPT_FILENAME] = /usr/local/expand/frontend/htdocs/plesk/clients.php
    [DOCUMENT_ROOT] = /usr/local/expand/frontend/htdocs/
    [REQUEST_URI] = /plesk/clients.php?start_path=1
    [QUERY_STRING] = start_path=1
    [REQUEST_METHOD] = GET
    [REDIRECT_STATUS] = 200
    [SERVER_PROTOCOL] = HTTP/1.1
    [HTTPS] = on
    [HTTP_HOST] = expand.snowballeffect.net:8442
    [HTTP_CONNECTION] = keep-alive
    [HTTP_USER_AGENT] = Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/535.2 (KHTML, like Gecko) Chrome/15.0.874.121 Safari/535.2
    [HTTP_ACCEPT] = text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    [HTTP_REFERER] = https://expand.snowballeffect.net:8442/exp/menu.php?release=23217
    [HTTP_ACCEPT_ENCODING] = gzip,deflate,sdch
    [HTTP_ACCEPT_LANGUAGE] = en-ZA,en-GB;q=0.8,en-US;q=0.6,en;q=0.4
    [HTTP_ACCEPT_CHARSET] = ISO-8859-1,utf-8;q=0.7,*;q=0.3
    [HTTP_COOKIE] = testing=1; sid=dab5e50dda210070cfb1d6d4c8348091; EXPANDSID=d0863615029f23bd729533e074396c58; BarExpanded=True
    [ORIG_PATH_INFO] =
    [PHP_SELF] = /plesk/clients.php
    [REQUEST_TIME] = 1324971031
    [argv] = array(
    [0] = start_path=1
    )
    [argc] = 1

    ----------- REQUEST PARAMETERS [GET] ---
    [start_path] = 1

    ----------- REQUEST PARAMETERS [POST] ---
    None

    ----------- DEBUG LOG ---

    ----------- END ---

    Investigation shows that you cannot have a limit statement of -1. It should be 1 or something else, but -1,1 wont work. Since these queries are internal to Expand I am a little stumped.

    For now I cannot use the Expand system any more. What do you suggest?