• RELEVANCY SCORE 4.57

    DB:4.57:Xfinity App And Xbox One pf





    HI...............Just got my XBOX ONE in December 2013. VERY VERY disappointed there is NO Xfinity APP on this! Why is this so? Please tell me this app will be on XBOX ONE very soon....It is on XBOX 360, so naturally I would think it would be on XBOX ONE.....Let's go XFINITY...dont give yet another reason to go to DIRECT TV.

    DB:4.57:Xfinity App And Xbox One pf


    It wouldn't be so bad if the website upgraded all video to HTML5, which is viewable on Xbox One. Then our Xbox One could essentially be treated as a PC when using their website and there really wouldn't be a need for an app.

  • RELEVANCY SCORE 4.48

    DB:4.48:Xbox One Xfinity App? s9





    Why is there no xfinity app for the xbox one console but there is one for the xbox 360? I know this has already been asked many times and not been answered by comcast, but I am going to ask again anyway.

    DB:4.48:Xbox One Xfinity App? s9


    Let's all cancel xfinity/comcast... no apps for xbox one or windows phones!!!!

  • RELEVANCY SCORE 4.43

    DB:4.43:Can You Get Howard Tv On Xbox 360 Xfinity App? 9d





    The only way I can get on demand is with an xbox 360 xfinity app. I have a tivo so I don't have a comcast reciever.

    I want to know if Howard Tv is available via Xbox 360's xfinity app?

    DB:4.43:Can You Get Howard Tv On Xbox 360 Xfinity App? 9d


    Hi Joe,

    I noticed that my Tivo now has access to On Demand. Can I view Howard TV via my Tivo? (I have a cable card, no settop box)

    Thanks,

    Reece

  • RELEVANCY SCORE 4.41

    DB:4.41:Xfinity On Xbox Question 1j



    I have Comcast services at my home. I use Xfinity for TV services and Comcast's Business Cable internet services for telecommuters.

    Xfinity for Xbox is telling me that I cannot use the Xbox app because I don't have Xfinity internet services. Is this correct? If so, how can this be? I mean I have comcast TV and Comcast internet.

    Thanks.

    DB:4.41:Xfinity On Xbox Question 1j


    This is totally ludicrous -- what a dumb policy. So you pay probably 2x much as people who bundle high speed internet but you don't get xfinity streaming? You've got to be kidding me!

    And why am I sticking with comcast for cable at all? This is just dumb.

  • RELEVANCY SCORE 4.40

    DB:4.40:Xfinity Tv App Not Working s1



    Hi,

    I had to swap out my dvr for a new one and now the iPad/iPhone app won't let me change channels. It's been 72+ hours. I have a Motorola RNG200N. Help!

    DB:4.40:Xfinity Tv App Not Working s1


    I am having the same problem after I switched out receivers... Were you able to find a solution?

    Thanks!

  • RELEVANCY SCORE 4.25

    DB:4.25:Xfinity Android App Voice Mail Sender Identification 9j



    I have a problem with Xfinity Connect (Android) arbitrarily choosing one person from my address book and identifying all voice mail as being from that person. As anyone else experienced this? Is there a fix?

    DB:4.25:Xfinity Android App Voice Mail Sender Identification 9j


    Just exit the app and come back again and it should be fixed. Happens sometimes and will be fixed in the new release 4.0.2

  • RELEVANCY SCORE 3.93

    DB:3.93:App For Nook Tablet k8



    Is there a xfinity app for nook tablet? I can't find one.







    Solved
    Go to solution

    DB:3.93:App For Nook Tablet k8


    Okay Xfinity, I think you guys have made watching tv, connecting, and even talking such a "Happy Thing to Do These Days". My childhood brought floor modeltv's and maybe an Atari if we were lucky! All of our "Remote and Connect Apps" were very simple! Dad nudged your arm, you got up and turned a dial! And connecting meant you tied cans together! So I feel very ungrateful complainingthat I can't have what the rest of the non-owning Nook folks have! A One Hit Wonder Button! August was a very long time ago when you consider, this Connect App will be outdated long before you find a solution for us Nook users!

  • RELEVANCY SCORE 3.90

    DB:3.90:Xfinity App 17


    Email notifications show more emails than I actually have. Ie. 18 emails I have only one after opening the app. ?????

    DB:3.90:Xfinity App 17


    Hello,

    You have not told us what device and mobile app you are using. For my blackberry there was a setting that you can show the next 50 or so emails.

  • RELEVANCY SCORE 3.84

    DB:3.84:Sky Tv Xbox One kj


    when is the app for xbox one coming out!!!???? It's been agers! Any exact date of anything? Plzz

    DB:3.84:Sky Tv Xbox One kj


    Extra = sites are reporting that the Beta for windows 10 is expected to last 6 - 8 more months (depending on the site...) So the apps won't be available for a long time.... yet..

    You will have to continue to Wire up the lap top Via Display port or HDMI to a HDTV....




    Do not work for Sky...
    SCEE Beta Tester since PS2. Rejected PSP and VITA day one...
    Currently own and run these devices... 2x NowTv boxes, PS2, PS3, PS4, Chromecast, VM samsung cable Box ( Not Tivo, went back. ), Sky+HD, Triple OS boot HP Laptop, Panasonic DVD-RAM player, Amazon Fire TV box running Sky go. 4 HDTVs, Super hub is in modem mode - Broadband is powered by a Dual band stand alone Netgear router....

  • RELEVANCY SCORE 3.71

    DB:3.71:Why Does Content Differ Across Devices? cf



    For example, my main comcast box's Ondemand does not have the latest episode of Chicago fire. But, my Xfinity app on my xbox 360 does have the episode available.

    Or, on my xbox 360 app, I can watch MTV OnDemand, but on my Ipad, MTV shows do not appear.

    Why can't the availablity of OnDemand programs be consistent across the Xbox360 app, the iPad app, and the comcast box? It's annoying to have to check all three to find the one place in which it might appear.

    DB:3.71:Why Does Content Differ Across Devices? cf


    Each show has different content rules that are dictated by the content provider. So a show can be available online by not Video On Demand, or vice versa. There are also rules around how long after air we can post content, how long we can make them available, and how many we can have available at a time. Unfortunately there is not one single place where these rules are available, but in many cases we list the rules on the XfinityTV.com content page:

    http://xfinitytv.comcast.net/watch/Chicago-Fire/55​31888790362115112/full-episodes#episode=8457432682​...

    We're continuing to work on ways to make this clearer for our customers.

    I hope this answers your question.

    Eric

  • RELEVANCY SCORE 3.65

    DB:3.65:Xbox 360 Xfinity App/Dexter Season 8 9p


    I'm wondering whether or not the latest season of Dexter will continue to be updated on the app, the last episode made available was Episode 8 "Are we there yet?"

    DB:3.65:Xbox 360 Xfinity App/Dexter Season 8 9p


    I'm having the same issue. I pay for Showtime specifically for this and one other show through the Xbox app.

  • RELEVANCY SCORE 3.64

    DB:3.64:Xbox Xfinity App Not Responsive 9x



    Do I have to Delete and re-install the Xfinity app everytime I turn on my XBOX.... When I switch on XBOX and access application, Everything Authenticates correctly. I click on movie tab and click on "popular" button link....It acts like it is going to the list, then it bounces back to the opening Menu again. None of the links work under any category, but I can acces the show thats listed in the Main box under the Movie Tab...Television Tab...etc. So I can only watch The Dark Knight on the Movie Tab...no other link works. But after delete and re-install everything works fine.... Is this (delete/re-install) necessary whenever Xbox is turned on? No error codes just loop back to main Xfinity Menu.

    DB:3.64:Xbox Xfinity App Not Responsive 9x


    Do I have to Delete and re-install the Xfinity app everytime I turn on my XBOX.... When I switch on XBOX and access application, Everything Authenticates correctly. I click on movie tab and click on "popular" button link....It acts like it is going to the list, then it bounces back to the opening Menu again. None of the links work under any category, but I can acces the show thats listed in the Main box under the Movie Tab...Television Tab...etc. So I can only watch The Dark Knight on the Movie Tab...no other link works. But after delete and re-install everything works fine.... Is this (delete/re-install) necessary whenever Xbox is turned on? No error codes just loop back to main Xfinity Menu.

  • RELEVANCY SCORE 3.64

    DB:3.64:Xbox Xfinity App Missing Search Results az



    Lately, tv shows movies are no longer showing up in the search tab for Xfinity app on Xbox.

    I search for shows like "Haven" and they do not appear, but if I browse to Networks Cable SyFy, it shows up. It's frustrating as I have to browse to *every* show or movie I want to watch.

    How can I fix this?

    DB:3.64:Xbox Xfinity App Missing Search Results az


    Lately, tv shows movies are no longer showing up in the search tab for Xfinity app on Xbox.

    I search for shows like "Haven" and they do not appear, but if I browse to Networks Cable SyFy, it shows up. It's frustrating as I have to browse to *every* show or movie I want to watch.

    How can I fix this?

  • RELEVANCY SCORE 3.63

    DB:3.63:Xbox Code 7000, Servers Unavailable? m9



    As soon as I launch the Xfinity Xbox app, it says:

    XFINITY Server Unavailable

    Our XFINITY servers are temporarily unavailable. We apologize for the inconvenience. Please try again later or visit http://xfinity.com/xbox for more information

    Code 7000

    Is it just me or is this for everybody too?

    DB:3.63:Xbox Code 7000, Servers Unavailable? m9


    It is Friday and still "temporarily" unavailable severs. I was wondering if I might have a definition issue. I went to the Merriam-Webster dictionary to see the definition of temporarily. Much to my surprise I found: "during a limited time". Based on the amount of time the servers haven't been available I have another question.

    Comcast what is your definition of temporarily or how many weeks/month are in a temporarily?

  • RELEVANCY SCORE 3.61

    DB:3.61:Authentication Failure m3



    HELLO.

    Okay I'm going to try to explain this as painlessly as possible, as there needs to be some kind of resolution. No one I spoke with on the phone or on online chat could help, so this is the next best thing, lets fix this.

    Okay yes, this is an xbox360 issue.

    First I download the application for xfinity TV on xbox360.

    I have all the qualifiers, on demand, comcast cable, comcast internet, HBO, shotime...

    I also have xbox360 live gold account.

    When I open the application it takes me to the authentication screen, with my xbox avatar standing there. After a short wait it takes me to the Authentication Failure screen.

    Before you ask, no, I am probably not using the primary account name to log into the application on my xbox because there is no option to do so.

    I open the app

    it authenticates

    it fails me.

    It gives me a code: 7405

    Tells me the license server is unavilable.

    My best guess is that this is some kind of email issue. My xbox live account uses it's own independent email, only used for my xbox account. I had my xbox live account years before I had my own comcast account, before the dawn of xfinity on xbox.

    My xfinity account is linked to my active email for all my important stuff.

    So, if I am to believe I am correct, the xfinity application assumes that your xbox live gold account information should match up with your comcast account information. I assume this because there is no chance to enter my comcast account information.

    I will not change the email on my xbox, everything involving my gaming is attached to my live account and email. It has been this way for years and I'm not even sure you CAN change that info without going through a very long hassle.

    If I am wrong, correct me and tell me how to fix this.

    If I am right, tell me how to fix this.

    Let's get all bob the builder on this Code: 7405.

    DB:3.61:Authentication Failure m3


    HELLO.

    Okay I'm going to try to explain this as painlessly as possible, as there needs to be some kind of resolution. No one I spoke with on the phone or on online chat could help, so this is the next best thing, lets fix this.

    Okay yes, this is an xbox360 issue.

    First I download the application for xfinity TV on xbox360.

    I have all the qualifiers, on demand, comcast cable, comcast internet, HBO, shotime...

    I also have xbox360 live gold account.

    When I open the application it takes me to the authentication screen, with my xbox avatar standing there. After a short wait it takes me to the Authentication Failure screen.

    Before you ask, no, I am probably not using the primary account name to log into the application on my xbox because there is no option to do so.

    I open the app

    it authenticates

    it fails me.

    It gives me a code: 7405

    Tells me the license server is unavilable.

    My best guess is that this is some kind of email issue. My xbox live account uses it's own independent email, only used for my xbox account. I had my xbox live account years before I had my own comcast account, before the dawn of xfinity on xbox.

    My xfinity account is linked to my active email for all my important stuff.

    So, if I am to believe I am correct, the xfinity application assumes that your xbox live gold account information should match up with your comcast account information. I assume this because there is no chance to enter my comcast account information.

    I will not change the email on my xbox, everything involving my gaming is attached to my live account and email. It has been this way for years and I'm not even sure you CAN change that info without going through a very long hassle.

    If I am wrong, correct me and tell me how to fix this.

    If I am right, tell me how to fix this.

    Let's get all bob the builder on this Code: 7405.

  • RELEVANCY SCORE 3.59

    DB:3.59:Xbox 360 Xfinity App Episode Delay m1



    Does anyone know if comcast has some sort of time delay on adding new episodes to the Xfinity App? I went to watch "Missing" a few days ago and the newest episode wasn't on the app. We ended up watching it on Hulu. Today, we tried to see the newest episode of "Game of Thrones" but that also is not on the Xbox app. However, it is on the HBO app so we can watch it there. It's strange because I can see the newest episodes when I log in from my computer but they are not available on the Xbox until "later". Does anyone know how many days Comcast waits until they add new episodes to their Xfinity Xbox app? I would prefer to watch my shows on there when possible since it doesn't count towards the 250gb monthly limit.

    DB:3.59:Xbox 360 Xfinity App Episode Delay m1


    I'm getting the same thing. I watched about 3-4 episodes of Colbert and The Daily Show, and now the shows don't even appear on the list. Interestingly, even when they did appear, a search for Colbert or the Colbertpulled up no results. I could only find it by selecting the Comedy genre, then sorting alphabetically. Shows will just randomly quit playing as well.You can restart them immediately and it begins where it stopped, but still. First World Problems, I realize, but when you're payingquite a bit of money per month on this relative to other services...a buggy servicehavingat most only the most recentepisodes is disappointing.

  • RELEVANCY SCORE 3.54

    DB:3.54:Sky Go Xbox One k8



    is skygo app available for xbox one?

    DB:3.54:Sky Go Xbox One k8


    Yet it's announce for PS4....

  • RELEVANCY SCORE 3.47

    DB:3.47:When Will Xbox Xfinity App Work On Business Class Internet? da



    I see a lot of posts effectively requesting the same information, lots of people have residential xfinity TV and Comcast business class Internet because they work or run a business out of thir home. So the question is, when will it be available, or is it even planned? Thanks...

    DB:3.47:When Will Xbox Xfinity App Work On Business Class Internet? da


    I have the same problem and even just increassed my bandwidth anticipating more streaming in my household and business. This not working is a big frustration for some of my family.

  • RELEVANCY SCORE 3.46

    DB:3.46:Xbox App Down 9a


    This morning I was forced to download an update to the Xfinity app on XBOX 360. After updating I opened the app and nothing works. All searches return a message that says no results found. Going to TV Shows and trying to browse All Shows returns No Results. Did the update break everything? Is there something I am missing?

    DB:3.46:Xbox App Down 9a

    This morning I was forced to download an update to the Xfinity app on XBOX 360. After updating I opened the app and nothing works. All searches return a message that says no results found. Going to TV Shows and trying to browse All Shows returns No Results. Did the update break everything? Is there something I am missing?

  • RELEVANCY SCORE 3.43

    DB:3.43:Ipad App? fc



    Xfinity has a great one. any thing for DTV coming soon?

    DB:3.43:Ipad App? fc


    Xfinity has a great one. any thing for DTV coming soon?

  • RELEVANCY SCORE 3.43

    DB:3.43:No Hallmark Channel Tv Shows On Xbox 360 On Demand App 9s



    Hello, I was trying to watch signed dealed and delivered from the Hallmark Channel on the Xfinity ondemanf app on the XBOX 360 but the show is not listed. Nothing shows when I try to search for the show and no Hallmark Channel is listed under networks on the XBOX 360 app at all, however, the show and network list on the cable boxes on demand menu.

    Any help would be appreciated.







    Solved
    Go to solution

    DB:3.43:No Hallmark Channel Tv Shows On Xbox 360 On Demand App 9s


    Thank you so much for the reply. I also noticed that I could browse and watch episodes from the hallmark channel on the xfinity.com website. So I justfigured maybe there was a glitch or something.

    Thanks again for helping me.

  • RELEVANCY SCORE 3.41

    DB:3.41:Xfinity Droid App Problem Phoning Out kd


    I downloaded the Xfinity app on my droid. Now every time I make a phone call, I need to take an extra step to choose the phone dialer over Xfinity. Has any one else had this problem?






    Solved
    Go to solution

    DB:3.41:Xfinity Droid App Problem Phoning Out kd


    You can remove this from the settings. got to your phone settings and under applicationsXfinity Connect Default - remove the default settings and it never ask you.

  • RELEVANCY SCORE 3.40

    DB:3.40:Xbox 360 Xfinity App Not Working 8x



    I have two Comcast accounts:

    1. "Account A": Residential with one of the top tier TV packages

    2. "Account B". Business Class with Internet and Phone service (for my home office but also the home)

    When I try to use the Xbox 360 XFinity App I get one of two errors.

    When I try to log in with Account A's Comcast ID password, I get "code 810".

    When I try to log in with Account B's Comcast ID password, I get "code 807".

    Is it even possible to use the app with a mixed Comcast setup like this?

    If so, what all do I need to do?

    Thanks.

    DB:3.40:Xbox 360 Xfinity App Not Working 8x


    you cannot use the app with a business account that is a fact. You having a mixed account might be the issue. If your internet is under your business account that is the reason.

  • RELEVANCY SCORE 3.39

    DB:3.39:Ipad2 Xfinity App Problem On One Channel f9


    My iPad 2 xfinity app plays everything on "play now" that I am subscribed to except WE channel. There is a locked key on that one.

    DB:3.39:Ipad2 Xfinity App Problem On One Channel f9

    revatucker wrote:My iPad 2 xfinity app plays everything on "play now" that I am subscribed to except WE channel. There is a locked key on that one.

    I am not seeing a play button at all. We are looking into why this is happening. I will update you when I learn more.

    Thanks,JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe

  • RELEVANCY SCORE 3.38

    DB:3.38:Xfinity On Xbox aj



    trying to login on xbox and keeps giving me error code 807

    DB:3.38:Xfinity On Xbox aj


    if you have the triple play and are an xbox live gold member you should be able to log in. The system has been buggy, like anything new its having problems. There seems to be a problem with your account at comcast if the error is saying you don't have internet through them. if there system thinks you don't your never going to get access.

  • RELEVANCY SCORE 3.37

    DB:3.37:Fxnow On Xbox One aj



    WHY DOES FXNOW ON XBOX ONE NOT WORK AND TELL ME I AM BLOCKED FROM WATCHING ANY CONTENT ON THIS XBOX ONE APP DUE TO XFINITY BLOCKING CONTENT. REASON 121 TO LEAVE FOR DIRECT TV.

    DB:3.37:Fxnow On Xbox One aj


    Pal..........I WILL USE CAPS WHENEVER I WANT TOO! I pay lots for this service.......so stop being an email cop.

  • RELEVANCY SCORE 3.36

    DB:3.36:Xbox App Setup Id Issue p1



    Guys I am trying to get my XBOX Xfinity app to work and when I put in my login info I get an error that says "Not the primary account". I only have one ID that I use to login to my account to pay and manage my DVRs, and use the IPad and IPhone app. So I dont think there is an issue with my login info, seems to just be the XBOX app.

    I called support and they are telling me that I need a comcast.net ID for this to work. Right now the ID I use to login is my person email address (not a @comcast.net address).

    Does anyone know if you have to have a @comcast.net login for this app to work or is there something they are missing in the setup.

    Thanks

    MikeP

    DB:3.36:Xbox App Setup Id Issue p1


    click his name in red on the right side in the middle you will private message, click that

  • RELEVANCY SCORE 3.34

    DB:3.34:New Partner Device - Xbox One fc



    Hi:

    I'm a web developer and an idea came up as I was using my Xbox One.

    I'd like to know if there is a Spotify app in the works for Xbox One and Xbox 360. It would be awesome to simply say phrases like:

    Xbox, go to Spotify
    Xbox, play (playlist name)
    Xbox, skip
    etc...

    Just a thought since the Xbox One's aim is to be the center of the living room.

    Thanks,

    Keith

    DB:3.34:New Partner Device - Xbox One fc


    Thanks for the Kudos everyone!

    It's been over a year since I made this post and STILL no Xbox One App.

    I'm really upset about this because if Microsoft's objective was to make the X1 "the center of the living room." They're definitely not doing so by not letting a Music giant like Spotify on their Marketplace of Apps.

    A Spotify App would only boost X1's presence.

  • RELEVANCY SCORE 3.33

    DB:3.33:Hbogo App For Xbox 360 Blocked By Comcast...Why? cc



    Why is this the case and who at Comcast can I go to to complain about it.

    DB:3.33:Hbogo App For Xbox 360 Blocked By Comcast...Why? cc


    I don't get that part of what you're saying... “I don't need Comcast's TV plan at all.” How do you have HBO and not have one of their TV plans? Unless something has changed recently, the only way to subscribe to HBO is through a cable or satellite provider (i.e. Comcast).

    It still says on the HBOGo site... “For Xbox 360® users, an Xbox LIVE® Gold membership and HBO subscription through participating TV providers are required."

    So in essence you have to pay Comcast for a TV plan including the HBO subscription plus an internet connection. Pay Xbox for your Gold Live account. Then you can run HBO Go either on your Computer, your TV via Xbox, or your mobile device(s) via your WiFi network.

    OR does Comcast now allow you to subscribe to HBO WITHOUT a full blown digital TV plan?

  • RELEVANCY SCORE 3.33

    DB:3.33:No Sky Go App For Xbox One???!!! 98



    I am very annoyed there is no Sky Go App for Xbox One! This was one of the best points about the Xbox 360 so why has Sky decided it does not want to develop the App on the Xbox One?

    DB:3.33:No Sky Go App For Xbox One???!!! 98


    I am very annoyed there is no Sky Go App for Xbox One! This was one of the best points about the Xbox 360 so why has Sky decided it does not want to develop the App on the Xbox One?

  • RELEVANCY SCORE 3.31

    DB:3.31:Sky Go "Tv From Sky" On Xbox One 1k


    Any updates on the xbox one app

    DB:3.31:Sky Go "Tv From Sky" On Xbox One 1k


    I'm not sure that it's really enough to get a reason out of them. just looked up wikipedia on sales for ps vita... apparently minimum 4m units. should we be asking for it on this as well?

    My theory is in my post above anyway - it's a tough issue, reminds me of the cosole wars in my school days haha

  • RELEVANCY SCORE 3.31

    DB:3.31:Xbox One And Comcast Dvr 91



    Anyone know how to access the Comcast DVR using Xbox One console? Also, any update when Xfinity app for XBox 1 will be out?

    John

    DB:3.31:Xbox One And Comcast Dvr 91


    Anyone know how to access the Comcast DVR using Xbox One console? Also, any update when Xfinity app for XBox 1 will be out?

    John

  • RELEVANCY SCORE 3.30

    DB:3.30:Xfinity Tv Go Error 7002 Code 78



    Zfinity to go app has worked flawlessly for months on my iPhone. Now getting error 7002-- attempted to reload app but still gettin this error.. There is no reference to Xbox in my error message

    DB:3.30:Xfinity Tv Go Error 7002 Code 78


    Zfinity to go app has worked flawlessly for months on my iPhone. Now getting error 7002-- attempted to reload app but still gettin this error.. There is no reference to Xbox in my error message

  • RELEVANCY SCORE 3.30

    DB:3.30:4001 Error After Updating Xbox Xfinity App mp



    I have reset modem, reset router, removed any firewall and port settings on my router, deleted reinstalled application, signed out and signed back in on the application. Still getting 4001 error on all content. Billing is up to date, all other streaming app service (Youtube, twitch, CW, Netflix) function on Xbox. Any ideas. My XBOX id is J2daIzzo78

    DB:3.30:4001 Error After Updating Xbox Xfinity App mp


    I have reset modem, reset router, removed any firewall and port settings on my router, deleted reinstalled application, signed out and signed back in on the application. Still getting 4001 error on all content. Billing is up to date, all other streaming app service (Youtube, twitch, CW, Netflix) function on Xbox. Any ideas. My XBOX id is J2daIzzo78

  • RELEVANCY SCORE 3.28

    DB:3.28:Will There Be An App For Xbox One Like There Is For The Xbox 360? 83


    Moved for better exposure

  • RELEVANCY SCORE 3.28

    DB:3.28:Xfinity App For Ps3? sa



    Hello comcast friends,

    Would like to know from a Comcast employee, isa PS3 Xfinity app in the works? (Like the one available for XBOX) Competitors like Dish already have PS3 apps.

    Thanks,

    LZ

    DB:3.28:Xfinity App For Ps3? sa

    OsitoY wrote:

    Given your comment, "I wouldn count on any app being available in the near future. if anything it would be for the PS4.", would it be safe to assume you don't work in the department that works on the XfinityTV Mobile App?

    Please let us know how to contact and address those responsible parties. This forum is full of request, and yet we are met with comments stating there is no interest in theseapplication formats (PS3 and Windows 8.1 namely) if a reply is made at all (deafeningsilence is the even morecommon response).

    They can't address something they have no idea needs addressing.

    The demand is here.

    Your assumption is correct but I have direct contact with our Mobile Product team and TV app product owners and there are no plans on this time to develop the XFINITY TV app for Playstation or Windows phones.

  • RELEVANCY SCORE 3.27

    DB:3.27:"Suits" Series Not On Xfinity Xbox App Anymore?? kx



    Where did the series go?! Only one show remains for USA network, something happen between this network and comcast? New episode of suits is out and they removed all the episodes back to July!







    Solved
    Go to solution

  • RELEVANCY SCORE 3.27

    DB:3.27:Status Xfinity Mobile App Blackberry Os 7.0 And 7.1 9c



    Hello,

    It has been one year now since we were told that a new xfinity mobile app for the blackberry os 7.0 and 7.1. As of yet nothing what is the story.

    DB:3.27:Status Xfinity Mobile App Blackberry Os 7.0 And 7.1 9c


    Hello,

    It has been one year now since we were told that a new xfinity mobile app for the blackberry os 7.0 and 7.1. As of yet nothing what is the story.

  • RELEVANCY SCORE 3.25

    DB:3.25:Xbox Xfinityapp Error Code 808 dp



    Just added Blast HSI to my existing Digital TV plan and trying to setup the Xfinity xbox app but get the

    808 error code.

    Any way to resolve this without sitting on hold?

    Thanks,

  • RELEVANCY SCORE 3.25

    DB:3.25:Replaced Dead Xbox With New One, Now Xfinity App No Longer Working (Code 5) zx



    Hey guys,

    The Xbox I've had for over 6 years died, so unfortunately I had to upgrade. I picked up the new one this morning, and now the xfinity app won't work. I'm getting the Code 5 error. I've been trying, walking away for 5-10 minutes, and trying again for about 2.5 hours now.

    Weirdly enough, the HBOGo app is working just fine.

    To confirm:

    -I have Comcast xfinity TV (digital HD with HBO) and Comcast internet (login works--able to use xfinity.com and xbox HBOGo app just fine)

    -using a new Xbox 360 (slim-4gb) with active Xbox Live Gold subscription

    -I have a D2 modem (Motorola SB5101)

    -I've installed the app and using the primary account holder's login information

    Like I said, the Xfinity app worked just fine on my old xbox. Nothing has changed account/connection wise, except a new xbox.

    Any help and suggestions are much appreciated!

    DB:3.25:Replaced Dead Xbox With New One, Now Xfinity App No Longer Working (Code 5) zx


    Anybody have any experience with how long it takes Joe to check his PMs? Been a couple days and he hasn't read mine yet.

  • RELEVANCY SCORE 3.22

    DB:3.22:Xfinity Tv App On Ipod Touch xf



    I have the Xfinity TV app on my iPod touch. I can control one cable box, but not the default cable box. The only thing I can do is record on the DVR, but I can't change channels or anything. Help!!

    DB:3.22:Xfinity Tv App On Ipod Touch xf


    click the tv tab top of this page, on the bottom right of the next page is a wheel icon, click there on the next page you will see manage dvr's and cable boxes in there is tv control. Make sure tv control is enabled for that box.

  • RELEVANCY SCORE 3.22

    DB:3.22:Xbox App: Code 4004 ax



    My family has had Comcast Xfinity and the Triple Play service for years now. I'm trying to access the Xfinity app on Xbox 360 but I'm getting error code 4004 after it says it authenticated, but then it says Authentication Failure due to if i remember right something about the License Server not being available. I can't even put my comcast username or password. How am I supposed to be able to use this service? I can access xfinity on the laptop and my iphone but not on the Xbox 360. Somebody please help i've called comcast and they said they couldn't help me both in the cable department and Internet. Help or advise? I've tried deleting and reinstalling the app but no luck!







    Solved
    Go to solution

    DB:3.22:Xbox App: Code 4004 ax


    I'm also having the same problem. I kept trying to see if xfinity worked on my xbox and it kept giving me errors. All along i thought there was an xfinity update going on or that xbox live was acting up so i left it at that for a while. And then today i tried it again after a long time of not messing with the xfinity app on xbox and it still gives me an authentication failure. And i thought something might be wrong because it's stupid that just because i had to move away for college i cant get xfinity. I mean if the app is meant to work only if i had xfinity cable then why in the world would i even download it if i can just turn on my tv back at home? its dumb. Then i find this and i read and read and now i see i'm not the only one with this problem going on. I tried it again and this is what it gives me, and it is not the first time it gives me code errors.

    Authentication Failure

    The XFINITY License Server is unavailable

    Please close the application and try again later.

    Code 4004.

  • RELEVANCY SCORE 3.21

    DB:3.21:Xbox Xfinity Error Code 999 9k



    When trying to sign in on the Xfinity app for Xbox I recieve error Code 999. Just wondering if there's anything that can be done to allieviate this issue. Thanks.

    DB:3.21:Xbox Xfinity Error Code 999 9k


    Okay, well i just tried using just the log in ID and it worked tried several times with the full email and it was giving me code 999. So I suppose if it doesnt work with the ID for someone it will with full email and vice versa.

  • RELEVANCY SCORE 3.20

    DB:3.20:Xbox 360 Faq 73



    I heard I can now watch On Demand TV shows and movies with XFINITY® TV directly on my Xbox 360®. How do I do that?

    To watch XFINITY TV directly on your Xbox 360 you need the following:

    -XFINTIY TV (Digital Starter w/ a On Demand STB connected to at least one TV in the house.)

    -XFINITY Residential Internet Service (Business Class not eligible)

    -An Xbox 360 console and Xbox LIVE Gold subscription

    -A D2 or D3 modem (seehttp://mydeviceinfo.comcast.net/for a list of supported modems)

    -XFINITY TV App installed (the XFINITY TV App is available from the Xbox Marketplace)

    -The primary account holder's Comcast ID or Comcast.net address and password (make sure entire e-mail address is entered)

    Do I need the Comcast set top box connected to the TV along with the Xbox 360?

    No, the Xbox 360 running our XFINITY TV App essentially acts as an additional cable box for your existing cable service, but you must subscribe to XFINITY TV with On Demand, which means that you will have a Comcast set top box connected to at least one TV in your home.

    Are CableCards supported?

    Yes, customer's with cablecards are supported.

    If I don’t have either or both XFINITY TV or XFINITY Internet, can I use XFINITY TV directly on my Xbox 360?

    No, you must subscribe to XFINITY TV with On Demand and XFINITY Internet. To order, please visit www.comcast.comor call 1-800-XFINITY.

    What will using XFINITY TV directly on my Xbox 360 cost me?

    There is no additional cost for XFINITY TV on your Xbox 360, but you must be a subscriber to XFINITY TV with On Demand, XFINITY Internet and Xbox LIVE Gold.

    Will watching XFINITY TV directly on my Xbox 360 use data from my XFINITY Internet monthly data usage allowance?

    No; similar to traditional cable television service that is delivered to the set-top box, this content doesn’t count toward our data usage threshold. The Xbox 360 running our XFINITY TV app essentially acts as an additional cable box for your existing cable service, and our data usage threshold does not apply.

    If I have XFINITY TV with On Demand, but have another Internet service provider, can I still access XFINITY TV directly on my Xbox 360?

    Not at this time. To order XFINITY Internet, please visitwww.comcast.comor call 1-800-XFINITY.

    Does XFINITY TV work with Kinect™?

    Yes, you can watch your favorite On Demand TV shows and movies on Xbox 360 and with Kinect™, and use your voice to quickly find the TV shows and movies you're looking for. Just say what you want to watch and Xbox finds it. Plus, you can play, pause and rewind the action with your voice or a wave of your hand. It's never been easier to find and enjoy your favorite XFINITY On Demand TV shows and movies, including HD content.

    What content is available to watch on XFINITY TV directly on my Xbox 360?

    XFINITY TV on the Xbox 360 offers thousands of On Demand TV shows and movies. We will continue to add even more content on an ongoing basis to bring you even more choices.

    Does Comcast plan to bring live, linear channels directly on my Xbox 360?

    We do not have plans to deliver live, linear channels on the Xbox 360 at this time.

    I heard I can now watch HBO On Demand TV shows and movies with HBOGO directly on my Xbox 360. Is that true?

    Yes! By providing our customers with access to HBOGO on Xbox 360, we’re adding to the many ways you already have to access HBO content, and it’s all included as part of your subscription to HBO on Xfinity.Customers can also access HBO content online through XfinityTV.com and HBOGO.com; on tablets and other mobile devices through the XfinityTV app for iPad, iPhone and iPod Touch, as well as the HBOGO app on iOS and Android devices. And on the big-screen TV, you can enjoy HBO content via multiple HBO channels, the Xfinity On Demand library, on XfinityTV on Xbox, and now HBOGO on Xbox.

    How do I access HBOGO on Xbox content?

    To watch HBOGO content using your Xbox 360 you need the following:HBO as part of your Xfinity TV subscriptionAn Xbox 360 console and Xbox LIVE Gold subscriptionHBOGO app installed (the HBOGO app is available from the Xbox Marketplace)The primary account holder's Comcast ID or Comcast.net address and passwordAfter downloading the HBOGO app, follow the directions on-screen to activate your access to HBOGO on the Xbox 360

    What will using HBOGO directly on my Xbox 360 cost me?

    There is no additional cost for HBOGO on your Xbox 360, but you must subscribe to HBO as part of your Xfinity TV subscription.

    Do I need to be an Xfinity High-Speed Internet subscriber to use HBOGO on Xbox?

    No, but you must have a broadband Internet connection.

    If I’m an Xfinity Internet customer, will watching HBOGO directly on my Xbox 360 use data from my monthly broadband data usage allowance?

    Yes, because the video is being delivered over the public Internet. All broadband data that travels over the public Internet on our Xfinity Internet service counts against a customer’s data usage threshold, regardless of the source. For example, all Internet-based video streaming and download services, including XfinityTV.com, the Xfinity TV app and nbc.com, are included in the calculation of monthly usage.

    Where can I find out more about HBOGO?

    You can visit their website at www.hbogo.com.

    Thanks,

    JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe

    DB:3.20:Xbox 360 Faq 73


    I heard I can now watch On Demand TV shows and movies with XFINITY® TV directly on my Xbox 360®. How do I do that?

    To watch XFINITY TV directly on your Xbox 360 you need the following:

    -XFINTIY TV (Digital Starter w/ a On Demand STB connected to at least one TV in the house.)

    -XFINITY Residential Internet Service (Business Class not eligible)

    -An Xbox 360 console and Xbox LIVE Gold subscription

    -A D2 or D3 modem (seehttp://mydeviceinfo.comcast.net/for a list of supported modems)

    -XFINITY TV App installed (the XFINITY TV App is available from the Xbox Marketplace)

    -The primary account holder's Comcast ID or Comcast.net address and password (make sure entire e-mail address is entered)

    Do I need the Comcast set top box connected to the TV along with the Xbox 360?

    No, the Xbox 360 running our XFINITY TV App essentially acts as an additional cable box for your existing cable service, but you must subscribe to XFINITY TV with On Demand, which means that you will have a Comcast set top box connected to at least one TV in your home.

    Are CableCards supported?

    Yes, customer's with cablecards are supported.

    If I don’t have either or both XFINITY TV or XFINITY Internet, can I use XFINITY TV directly on my Xbox 360?

    No, you must subscribe to XFINITY TV with On Demand and XFINITY Internet. To order, please visit www.comcast.comor call 1-800-XFINITY.

    What will using XFINITY TV directly on my Xbox 360 cost me?

    There is no additional cost for XFINITY TV on your Xbox 360, but you must be a subscriber to XFINITY TV with On Demand, XFINITY Internet and Xbox LIVE Gold.

    Will watching XFINITY TV directly on my Xbox 360 use data from my XFINITY Internet monthly data usage allowance?

    No; similar to traditional cable television service that is delivered to the set-top box, this content doesn’t count toward our data usage threshold. The Xbox 360 running our XFINITY TV app essentially acts as an additional cable box for your existing cable service, and our data usage threshold does not apply.

    If I have XFINITY TV with On Demand, but have another Internet service provider, can I still access XFINITY TV directly on my Xbox 360?

    Not at this time. To order XFINITY Internet, please visitwww.comcast.comor call 1-800-XFINITY.

    Does XFINITY TV work with Kinect™?

    Yes, you can watch your favorite On Demand TV shows and movies on Xbox 360 and with Kinect™, and use your voice to quickly find the TV shows and movies you're looking for. Just say what you want to watch and Xbox finds it. Plus, you can play, pause and rewind the action with your voice or a wave of your hand. It's never been easier to find and enjoy your favorite XFINITY On Demand TV shows and movies, including HD content.

    What content is available to watch on XFINITY TV directly on my Xbox 360?

    XFINITY TV on the Xbox 360 offers thousands of On Demand TV shows and movies. We will continue to add even more content on an ongoing basis to bring you even more choices.

    Does Comcast plan to bring live, linear channels directly on my Xbox 360?

    We do not have plans to deliver live, linear channels on the Xbox 360 at this time.

    I heard I can now watch HBO On Demand TV shows and movies with HBOGO directly on my Xbox 360. Is that true?

    Yes! By providing our customers with access to HBOGO on Xbox 360, we’re adding to the many ways you already have to access HBO content, and it’s all included as part of your subscription to HBO on Xfinity.Customers can also access HBO content online through XfinityTV.com and HBOGO.com; on tablets and other mobile devices through the XfinityTV app for iPad, iPhone and iPod Touch, as well as the HBOGO app on iOS and Android devices. And on the big-screen TV, you can enjoy HBO content via multiple HBO channels, the Xfinity On Demand library, on XfinityTV on Xbox, and now HBOGO on Xbox.

    How do I access HBOGO on Xbox content?

    To watch HBOGO content using your Xbox 360 you need the following:HBO as part of your Xfinity TV subscriptionAn Xbox 360 console and Xbox LIVE Gold subscriptionHBOGO app installed (the HBOGO app is available from the Xbox Marketplace)The primary account holder's Comcast ID or Comcast.net address and passwordAfter downloading the HBOGO app, follow the directions on-screen to activate your access to HBOGO on the Xbox 360

    What will using HBOGO directly on my Xbox 360 cost me?

    There is no additional cost for HBOGO on your Xbox 360, but you must subscribe to HBO as part of your Xfinity TV subscription.

    Do I need to be an Xfinity High-Speed Internet subscriber to use HBOGO on Xbox?

    No, but you must have a broadband Internet connection.

    If I’m an Xfinity Internet customer, will watching HBOGO directly on my Xbox 360 use data from my monthly broadband data usage allowance?

    Yes, because the video is being delivered over the public Internet. All broadband data that travels over the public Internet on our Xfinity Internet service counts against a customer’s data usage threshold, regardless of the source. For example, all Internet-based video streaming and download services, including XfinityTV.com, the Xfinity TV app and nbc.com, are included in the calculation of monthly usage.

    Where can I find out more about HBOGO?

    You can visit their website at www.hbogo.com.

    Thanks,

    JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe

  • RELEVANCY SCORE 3.20

    DB:3.20:Xbox One pp


    Any chance of an Xbox one app? Will save me plugging the iPad into the stereo - it looks awfully untidy.

    DB:3.20:Xbox One pp


    There's an idea for an Xbox One app posted here. Be sure to add kudos and comments. Thanks!




    - BrettWhat's a Spotify Rock Star, and how do I become one?Was this post helpful? If so, please be sure to add kudos.
    Spotify ProfileLast.fm Profile

  • RELEVANCY SCORE 3.19

    DB:3.19:Partner Verification Not Working For Any App 3a



    I'm not sure whether this belongs in TV or Internet but none of my partner verifications are working. I have an XBox One and a computer where I want to watch on demand content through their app and every time it redirects me to the U-Verse logon and every time I get the same response :

    What do I need to do? this never happened with Xfinity.

    "
    We're Sorry.We cannot process your request at this time. We apologize for the inconvenience."

    DB:3.19:Partner Verification Not Working For Any App 3a

    Partner Verification not working for any app ---posted earlier byjcwillia1on 12-28-2013This issue still has not been resolved with some android phone apps (e.g. MAX GO). Somehow, it has been resolved with HBO GO (for me anyway). I did not do anything to make it work with HBO GO. FYI - I am using Android version 4.1.2 on a Motorola Droid Bionic.

    This situation suggests insufficient quality assurance testing on the part of ATT and/or the Partner app vendors. If the HBO GO app solution was identified and resolved totally within the ATT 'world', when will all of the other partner apps be similarly fixed by ATT. Also, the details of all fixes should be added to the original post to alert all userers to expect the Partner apps they use to work and to provide feedback to ATT if they don't..

    Am I expecting too much from ATT and/or its partners with apps similar to HBO GO?

    Thanks and best regards.

    ‎This is the original Post
    12-28-201304:23:20 PM

    I'm not sure whether this belongs in TV or Internet but none of my partner verifications are working. I have an XBox One and a computer where I want to watch on demand content through their app and every time it redirects me to the U-Verse logon and every time I get the same response :

    What do I need to do? this never happened with Xfinity.

    "
    We're Sorry.We cannot process your request at this time. We apologize for the inconvenience."

  • RELEVANCY SCORE 3.18

    DB:3.18:Looks Like This Is Going To Be Typical jc



    Revolution...aired 1/15/2014. Not avaiable on Xfinity for Xbox.

    Scandal.......aired 1/15/2014Not avaiable on Xfinity for Xbox.

    Person of Interest aired 1/14/2014.Not avaiable on Xfinity for Xbox.

    Agents of S.H.I.E.L.D aired 1/14/2014.Not avaiable on Xfinity for Xbox.

    All of these shows available to torrent but not on the service I pay for.

    Another post from me on this and I imagine I'll get no one from the service I'm paying for to explain why none of these are available (ie why the Networks-one of which is the same parent company as Xfinity-aren't loading these and, more importantly, why Comcast is just shrugging it off and not calling the networks on behalf of their customers.)

    DB:3.18:Looks Like This Is Going To Be Typical jc


    Ok, Xfinity is providing a level of service that wouldn't be acceptable in Bolivia, much less the US. We now have episode missing. Being Human. You know, the one on SYFY. You know the SAME DARN COMPANY OWNS BOTH AND ISN'T AVAILABLE ANYWHERE ELSE TO WATCH VIA TV is missing the second episode of the season. Same goes for Parks and Rec, Community, Revolution etc.

    I expect the same level of "non-service" from Xfinity and I will be cancelling this month. I'm tired of fighting it.

    I had satellite and wanted to drop pay TV all together. NBC Universal blocked most shows from Hulu, Amazon etc so I figured this was the only way to watch it. I was wrong.

    The same company can't even get it together.

    I never had the level of service outages or poor customer service from either DirecTV or Dish. They are cheaper. Have more options but do not have a true internet option. Other than that, I have no idea why a single person would choose a company such as this, over ANY satellite provider if they choose to have a pay-tv option.

    For what it's worth, I will be filing a complaint with the BBB but I doubt it will do any good. People seem to think cable is worth all the poor customer service. I don't. I really don't see how people justify paying these people for service and technology that fits better in the 90's than today.

  • RELEVANCY SCORE 3.18

    DB:3.18:Xfinity On Xbox 360 ap



    Does anyone know how to watch Xfinity on Xbox Live

    DB:3.18:Xfinity On Xbox 360 ap


    If you are talking about the Xfinity on-demand through the XBOX i do not believe it has launched in any market yet. I know it has not in my market. I do know a little about it though.

    You need to subscribe to Xfinity TV and Xfinity High Speed.

    Subscription to XBOX live gold

    If you have that you will be able to down load the Xfinity Ap on the XBOX

    While watching on-demand through the Xbox it does not count against your 250 gb cap.

    It is no additional cost

    Can use contoller or kinect

    You will be able to view
    Free VOD contentNational Broadcaster VOD content (from all four major broadcasters)Premium VOD Content (ex: HBO, Showtime, etc., with a subscription to that premium channel)

  • RELEVANCY SCORE 3.18

    DB:3.18:Xbox 360 cs



    When will Xfinity and HBOGo be available on the Xbox for Comcast subscribers?

    DB:3.18:Xbox 360 cs

    bigdfromaz wrote:

    When will Xfinity and HBOGo be available on the Xbox for Comcast subscribers?

    I am sorry but there is currently no timetable set. Once we learn more, we will update this thread.

    Thanks,JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe

  • RELEVANCY SCORE 3.18

    DB:3.18:Xfinity Tv App Problem.....Does Not Recognize My Eligible Cablebox px



    I exchanged my old cablebox for a new one (Motorola DCH70) that is compatible with Xfinity TV app running on my iPad2.

    I have since reinstalled the Xfinity TV app. With I launch the app (with cable box ON) and login to my Comcast account, it still shows "no eligible tv".

    How do I get the Xfinity TV app to recognize the cabelebox/TV?

    DB:3.18:Xfinity Tv App Problem.....Does Not Recognize My Eligible Cablebox px


    I exchanged my old cablebox for a new one (Motorola DCH70) that is compatible with Xfinity TV app running on my iPad2.

    I have since reinstalled the Xfinity TV app. With I launch the app (with cable box ON) and login to my Comcast account, it still shows "no eligible tv".

    How do I get the Xfinity TV app to recognize the cabelebox/TV?

  • RELEVANCY SCORE 3.18

    DB:3.18:Xbox360 App Streampix jp



    WIll comcast ever offer an Xbox360 Streampix exclusive app or a way for the current Xbox/Xfinity app to only show things avalaible to Streampix customers? If not honestly Streampix is useless uness and App is made availiable for it on my Sony, Samsung smart TVs or my Panasonic HTIB. Otherwise I will be cancelling Streampix before the end of the first month of service.

    DB:3.18:Xbox360 App Streampix jp


    i have HD Preferred Plus XF Includes Digital Preferred with Starz, HBO, Streampix, HD Technology Fee, Internet Service and XFINITY Voice Unlimited

    I have samsung Smart TV.

    Asa part of my bundel can you pls tell me where to find the Streampix? has it got any channel no? can you direct me to this channel?

    i went near HBO,StarZ i could not find streampix.

    thanks

  • RELEVANCY SCORE 3.18

    DB:3.18:Xbox One km



    I can't believe my xbox 360 has every app in the world, but the xbox one has been overlooked by Xfinity.

    DB:3.18:Xbox One km


    I can't believe my xbox 360 has every app in the world, but the xbox one has been overlooked by Xfinity.

  • RELEVANCY SCORE 3.17

    DB:3.17:Xfinity Xbox App Has Never Worked For Me. Error 7002 3x



    Has anybody else had this issue? I've never been able to use this app since it was released. I always get to the Verification screen and then I get a message that the comcast servers are down. Error message 7002. I tried to call comcast but they had no idea and told me to try again later. . Only thing is I have been trying since March when the app was released!!! Please any kind of help would be great.

    DB:3.17:Xfinity Xbox App Has Never Worked For Me. Error 7002 3x

    I signed on and got an update. Still not working, Code 7002 v.1.39 now. My username is my gamertag.

  • RELEVANCY SCORE 3.17

    DB:3.17:Xfinity For Xbox 1z



    I am trying to access Xfinity for Xbox. It gets to the validating screen, then it says Authentication Failure. Then below that it states that the Xfinity License Server is unavailable. Please close the App and try again later.

    And an error code of 4004. I have deleted the app, re installed it, turned the xbox off and retried numerous times and none seem to work. Anyone have any answers for me?

    DB:3.17:Xfinity For Xbox 1z


    I have/am all of the above. It never asks me for any credentials. It just immediately goes to the authentication screen. I just assumed it was using my xbox profile which is has nothing in common with my comcast profile. How do I get to the credential page??

  • RELEVANCY SCORE 3.17

    DB:3.17:Sky Go Xbox One App Coming? jx



    Hi,

    Are there plans to bring a Sky Go app to the Xbox One like we already have for the Xbox 360? Thanks

    DB:3.17:Sky Go Xbox One App Coming? jx


    Hi ARDR,

    I am not aware of any plans but certainly haven't heard of it being ruled out.

    As soon as I have any info on this I will share it with the community.

    Thanks




    Sam
    Community Manager (Apps Online)
    Forum Help http://helpforum.sky.com/t5/help/faqpage
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 3.16

    DB:3.16:Xbox 360 Xfinity App Code 2400 z7



    When i get on the app on my xbox my HBO and showtime shows 2400 idk how to fix plz help if you need my gamer tag its.... DeViL H3aDsHoT

    DB:3.16:Xbox 360 Xfinity App Code 2400 z7


    http://forums.comcast.com/t5/XfinityTV-Mobile-Apps​/xbox-app-code-2400/m-p/1673037

    Your other topic about this issue. This topic is locked.




    Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

    This is done to protect customers and for assurance that they are dealing with a Comcast employee.Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

  • RELEVANCY SCORE 3.16

    DB:3.16:Xbox Xfinity Error 4004: License Server Unavailable cz



    I have been trying to get my Xfinity on XBOX app to work for 2 weeks now to no avail, every time I start it, it goes straight to a screen that says "Authenticating", and then says "The Xfinity license server is unavailable" Error 4004. Sometimes I get error 7000 instead. I am a subscriber to Xfinity Internet and Cable and I'm an XBOX Live gold member, so that's not the issue, and I do have a set top box, and don't use cablecards either. I have tried unistalling and reinstalling the app numerous times, and that hasn't worked either. I have chatted with 4-5 people on Xfinity support, and none of them were able to help me. I would love to get this working and any help would be appreciated. Thanks!

    DB:3.16:Xbox Xfinity Error 4004: License Server Unavailable cz


    That was the problem which was preventing me from accessing xfinity thru xbox. So I have now set up a second window live account using the comcast email address. My question is, can I transfer the xbox live gold membership to the new comcast account. At the time I set up the windows live id and activated the 3 month xbox live gold membership, I didn't realize that I would not be able to access xfinity through the xbox unless I used the comcast email address. Now, my gold membership is attached to the old non-comcast email (which will not allow access to xfinity) and my new comcast email account can't access xfinity without the gold membership. I certainly appreciate your help.

  • RELEVANCY SCORE 3.16

    DB:3.16:Xbox One Video Chat Is Not Popping Up On Skype App a9



    how do u video chat though the xbox one skype app

    DB:3.16:Xbox One Video Chat Is Not Popping Up On Skype App a9


    Hi.

    can see a name popping up on my screen, but there is no sound or pling like I used to hear. Can you help?

  • RELEVANCY SCORE 3.15

    DB:3.15:Xbox360 And Xfinity x7



    Okay I have Xbox gold on Xbox Live Comcast Internet and Comcast Xfinity on demand. I downloaded the xfinity app and it was working fine for a day andnow it is giving me an uh oh message saying I am not subscribed to the content but I can watch this content for free I just need to add it to my package. Well how do I add it?

    DB:3.15:Xbox360 And Xfinity x7

    D_Singletary wrote:

    Okay I have Xbox gold on Xbox Live Comcast Internet and Comcast Xfinity on demand. I downloaded the xfinity app and it was working fine for a day andnow it is giving me an uh oh message saying I am not subscribed to the content but I can watch this content for free I just need to add it to my package. Well how do I add it?

    You can add premium channels by goinghere.

    Thanks,JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe

  • RELEVANCY SCORE 3.15

    DB:3.15:Fios Xbox 360 App 9z


    I have the triple play pack and my Xbox Verizon app says I don't have it. I have called many times and no one knows what's going on????? How do I get this app to work?

    DB:3.15:Fios Xbox 360 App 9z


    Did anyone figure out how to make the app work? I have the same issue: XBOX Live Gold account, FiOS Triple Play, XBOX connected wirelessly and the app says I need to subscribe to FiOS TV and Internet. Very frustrating.

  • RELEVANCY SCORE 3.15

    DB:3.15:Good Wife - Episode 16 Missing On Xbox 360 pp



    Episode 16 of the Good Wife is missing from the Xfinity app on the Xbox 360, but is available online. Why is that?

  • RELEVANCY SCORE 3.15

    DB:3.15:No 3d Content On Xbox Xfinity App 7f



    Since I have a cablecard and own my own cablemodem, I have been waiting some time for the release of the the new xfinity xbox app to give me some VOD choices. I have access to an iPad, and have seen what is available through that venue and can confirm that it is not the same VOD library.

    My question/comment is this: Why is 3D titles availble when searching xfinity on the xbox, but when selecting and playing them, it results in SD content?

    Why is there a seperate library of content available between an actual set top box, an ipad with the xfinity tv app, and the xbox app?

    Is there any hope of getting actual 3d content on the xbox app?

    http://xfinitytv.comcast.net/search?query=3dresou​rces=vodpersona=1dacid=179%7C21 show 14 3D shows/movies available at this point, the iPad shows 29 shows/movies that are free, and another 20 that are pay versions, giving a total of 49 3D options available on the set top box. While I understand the xbox app doesn't have the mechanism for doing "pay per view" or purchases, why are the 29 free not available?For reference, the xbox app shows only 2 3D shows as available, but both play in SD.

    thanks,

    James

    DB:3.15:No 3d Content On Xbox Xfinity App 7f


    Here is a question for the Comcast/Xfinity app developers... Now that the XBox One has been revealed, will 3d content be available to it? It is supposed to have the windows 8 kernel behind it...

    If not, it still can't be called a set-top box replacement... (I made the switch to cablecard to get away from renting boxes...)

  • RELEVANCY SCORE 3.15

    DB:3.15:Xbox Xfinity App m1


    Hello,I have Comcast premium cable TV, but not Comcast Internet (internet is provided in my apartment complex via a local provider). I'm unable to use the Xbox app due to a login error, and after searching these forums it seems that the only reason it doesn't work is because I don't have Comcast Internet...I'd like someone from Comcast to clearly confirm this: in order to use Xbox to watch comcast TV, you need to also pay for Comcast Internet, even if you already pay for TV access. This is baffling considering you don't need Comcast Internet to watch On Demand on their website from your computer.If this is indeed confirmed to be true, when is it going to be fixed? There are other streaming options on my Xbox already, and if Comcast isn't one of them, I might as well stop paying for it...

    DB:3.15:Xbox Xfinity App m1


    Just to add to what ComcastEricposted, we have a FAQ page available here: http://xbox.comcast.net/

    Requirements

    1. Xbox 360 Game Console (the Kinect sensor is required to access some functionality)
    2. Xbox LIVE Gold Subscription (click here to subscribe)
    3. XFINITY TV Digital Starter service or above
    4. XFINITY Internet service
    5. Comcast ID or Comcast.net email address and password

  • RELEVANCY SCORE 3.14

    DB:3.14:Error 4004 Or Whatever That Xfinity Xbox App Problem Is mk



    Delete the app on your XBOX and reinstall it, this fixed the error for me....

    and yes i am on a comcast network and no that is not a solution!

    Especially since people posted that they were on a comcast network.....

    DB:3.14:Error 4004 Or Whatever That Xfinity Xbox App Problem Is mk


    Delete the app on your XBOX and reinstall it, this fixed the error for me....

    and yes i am on a comcast network and no that is not a solution!

    Especially since people posted that they were on a comcast network.....

  • RELEVANCY SCORE 3.14

    DB:3.14:Xfinity On Xbox Question za



    I subscribe to Comcast's HD Triple play in NJ. I am visiting my boyfriend in NY and he has an XBox. I am trying to set up the new app at his house. He has Time Warner internet.

    I keep getting an Authentication Failure message. "The Xfinity License Servier is unavailable. Please close the application and try again later. Code 4004" Is it possible to use the app at his home or can I only use it in my house?

    DB:3.14:Xfinity On Xbox Question za


    Hello Comcast. I have the tripple play bundle and on my Xbox One I use my Xfinity app to watch shows on demand. Just yesterday I was watching Surviving Jack from my FOX app and today I get the message "Sorry, Login Successful, But You're Not Authorized to View this Content." when I try to watch any show from my FOX app. What happened in the span of 9 hours to prevent me from watching what should be accessible to me?

    Thank you for your time,

    Germain Robinson.

  • RELEVANCY SCORE 3.13

    DB:3.13:Re: Cannot Watch Hbo Or Showtime On Xfinity App 17



    im having the same problem accessing hbo in xfinity from my xbox or tablet,i can watch hbo go on the xbox but not hbo on xfinity,and my device manager here https://device.comcast.net/comcast-access/ dont list any activated devices at all.

    DB:3.13:Re: Cannot Watch Hbo Or Showtime On Xfinity App 17


    Im having the same issues since last night. I am trying to watch my shows on HBO online and it is showing me the orange key and asking me to upgrade, however I pay for HBO and Starz. Please help!

  • RELEVANCY SCORE 3.13

    DB:3.13:No Xfinity App On Xbox For Comcast Business Users! j8



    So power Internet users that want a static I address are FORCED to use Comcast business Internet. Ok, I can live with the higher prices for the static ip. But why do you continue to punish us by separating the rest of the xfinity services so we can't use the apps??? Absolutely unfair!

    DB:3.13:No Xfinity App On Xbox For Comcast Business Users! j8


    probably because they don't want it used in a setting like a bar, or other place like that. Its most likely a license issue.

  • RELEVANCY SCORE 3.11

    DB:3.11:Xfinitytv Xbox 360 License Server Is Unavailable. jp



    I keep getting the Xfinity TV on Xbox 360 License Server is unavailable.

    Code: 7405

    App Version 1.52

    What does this mean and what is the FIX?

    DB:3.11:Xfinitytv Xbox 360 License Server Is Unavailable. jp


    yeah i figured i saw a post on comcast thats says u cant use the xbox 360 xfinity app at this time witb a different internet provider. u have to use it on compatible comcast isp or ur home network. it works fine on tablets phones and laptops. i thought i had this problem at home as well though so whatever ill check it out.

  • RELEVANCY SCORE 3.11

    DB:3.11:Tons Of Shows Unavailble On Xbox Live App 7j



    This is kind of ridiculous, most the shows are no longer on the xbox live app for xfinity, but they are online on xfinity. I chatted with someone about it already and they gave me some bs reason about how they only have shows for an alotted amount of time, which would make sense if they were unavailable also on the online xfinity.

    Nothing that aired 4 days ago is available on the app, FOX shows, FX, TNT, there is literally nothing useful left. I refuse to use the online xfinity because that will just add to my ASIN+ INE data cap, which is probably what you all want everyone to do anyway. I am close to canceling all cable and moving to business internet.

    DB:3.11:Tons Of Shows Unavailble On Xbox Live App 7j


    I sent a personal message to ComcastJoe, who is an active employee on these forums -- no reply.

    Some of my saved content on my watchlist are now back, but they still do not play. It had dissappeared altoghether for awhile. So it seems they are working on the issue, at least I hope.

  • RELEVANCY SCORE 3.11

    DB:3.11:How To See My Messages On Xfinity 1 dk


    Not seeing messages on xfinity one box, I have it on.

  • RELEVANCY SCORE 3.11

    DB:3.11:Downloading Xfinity Mobile App 38



    Ineed to download xfinity mobile app

    DB:3.11:Downloading Xfinity Mobile App 38


    Neither of you are very specific about which app it is you're wanting to download.

    Xfinity Mobile Apps for Your Smartphone

    Xfinity Home Mobile App

    Maybe one of those two links will help you.




    ***** ***** ***** ***** *****"When I let go of what I am, I become what I might be." --- Lao Tzu ---** ***** *****"Life is not linear. It's all a circle. Our dust becomes the firmament on which the future walks." --- © James Scott 2014 ---

  • RELEVANCY SCORE 3.10

    DB:3.10:Xbox One dd



    Where is the xfinity app for xbox one?like the one comcast has on xbox 360.

    Hope to see it soon comcast.

    DB:3.10:Xbox One dd


    Where is the xfinity app for xbox one?like the one comcast has on xbox 360.

    Hope to see it soon comcast.

  • RELEVANCY SCORE 3.10

    DB:3.10:Max Go App For Xbox 360, Showtime App For Xbox 360, Starz App For Xbox 360 xx



    I was wondering if there was a way to petition for you guys to include these apps for xbox 360 please? Cinemax has the best options for movies in regards to the xfinity app for xbox. But there are a limited number of movies compared to showtime/starz

    DB:3.10:Max Go App For Xbox 360, Showtime App For Xbox 360, Starz App For Xbox 360 xx


    I was wondering if there was a way to petition for you guys to include these apps for xbox 360 please? Cinemax has the best options for movies in regards to the xfinity app for xbox. But there are a limited number of movies compared to showtime/starz

  • RELEVANCY SCORE 3.10

    DB:3.10:Red Zone And Nfl Now App kf



    Is there any plans to add Comcast/Xfinity support to the new NFL Now app? Every other provider is available such asATT and FIOS. For anyone who is unaware of this app it basically allows you to stream the NFL network and the Red Zone channel to your PC or Xbox 1 as long as you subscribe to it through your cable provider.

    Before anyone says "just watch it on your TV" keep in mind alot of us travel and aren't at home on Sundays but are still NFL fans and avid Fantasy football players. If anyone knows of a better place to post this question or even has an email of where we could send a request that would be great.

    Here's a link to information about the app for anyone who is interested.

    http://www.engadget.com/2014/08/03/microsoft-xbox-​one-windows-8-nfl-app/

    DB:3.10:Red Zone And Nfl Now App kf


    Yea - Direct TV allows you to watch their RedZone-type network. I now pay for NFL redzone straight through the NFL Redzone website.

    I'm constantly on the fence about dropping comcast. It would be nice if someone out there at least addressed this issue.

  • RELEVANCY SCORE 3.08

    DB:3.08:Multiple Email Account Viewing On Xfinity Mobile App On Iphone kz



    Is there a way on the iphone xfinity app to view 2 comcast email accounts without logging out of one and then logging into another?

  • RELEVANCY SCORE 3.08

    DB:3.08:Xbox 360 Xfinity App Error 903 7s



    Xbox live rep had no idea what this code is so Im asking here for any help.

    We have full cable service here, as well as internet. But when we try to run the app it errors out at authentication.

    DB:3.08:Xbox 360 Xfinity App Error 903 7s


    solved the problem, had to do a direct connect to the modem/router from comcast, and not through the line on my second router.

  • RELEVANCY SCORE 3.07

    DB:3.07:Caller Id Not Working On Xfinity Connect Iphone App 99


    Caller ID via the xfinity connect iPhone app used to work but it stopped working a few months ago. It was one of the best features of this app. Any help is appreciated.

    DB:3.07:Caller Id Not Working On Xfinity Connect Iphone App 99


    The most recent Xfinity Connect app has a bug - notifications do not work if the app is not currently running or in the background.

  • RELEVANCY SCORE 3.06

    DB:3.06:Hbo Go Showtime Anytime: Now Available On Roku For Xfinity Tv Customers k9


    HBO Go Showtime Anytime: Now Available on Roku for XFINITY TV Customers

    Starting today, December 16, our XFINITY TV customers can access HBO Go and Showtime Anytime apps on their Roku players and Roku TV, joining other platforms like AppleTV, Xbox One and Google’s Chromecast where customers can watch shows and movies from these networks. Of course, our customers continue to have instant and unlimited access to nearly the entire HBO and Showtime programming catalogs through XFINITY On Demand, online with XFINITY TV Go and on mobile devices with the XFINITY TV Go app.

    With the addition of HBO and Showtime on Roku, we now authenticate more than 90 network apps on up to 17 different devices - and those numbers will continue to grow as new technologies and platforms emerge. Our customers have access to one of the largest content libraries in the world and we’ll continue to make opportunities available for them to watch when and where they want.

    Customers may find this same information on the Comcast Voices blog at the link below:

    http://corporate.comcast.com/comcast-voices/hbo-go​-showtime-anytime-on-roku-players-and-roku-tv-now-​...

    DB:3.06:Hbo Go Showtime Anytime: Now Available On Roku For Xfinity Tv Customers k9

    HBO Go Showtime Anytime: Now Available on Roku for XFINITY TV Customers

    Starting today, December 16, our XFINITY TV customers can access HBO Go and Showtime Anytime apps on their Roku players and Roku TV, joining other platforms like AppleTV, Xbox One and Google’s Chromecast where customers can watch shows and movies from these networks. Of course, our customers continue to have instant and unlimited access to nearly the entire HBO and Showtime programming catalogs through XFINITY On Demand, online with XFINITY TV Go and on mobile devices with the XFINITY TV Go app.

    With the addition of HBO and Showtime on Roku, we now authenticate more than 90 network apps on up to 17 different devices - and those numbers will continue to grow as new technologies and platforms emerge. Our customers have access to one of the largest content libraries in the world and we’ll continue to make opportunities available for them to watch when and where they want.

    Customers may find this same information on the Comcast Voices blog at the link below:

    http://corporate.comcast.com/comcast-voices/hbo-go​-showtime-anytime-on-roku-players-and-roku-tv-now-​...

  • RELEVANCY SCORE 3.06

    DB:3.06:X1 On Xbox One (How To) 3m



    Do a manual setup, not an automatic one. Enter in Xfinity as the manufacturer and X1 as the model number. Then it will work.Do not use the actual manufacturer or model number.Just for those who care.

  • RELEVANCY SCORE 3.05

    DB:3.05:On Demand Purchase On Xbox 360 z9


    Will the xfinity app for the xbox 360 ever play purchased titles from comcast on demand? I'm specifically talking about purchased on demand movies, not rentals. Though both would be nice. If not, any suggestion how to accomplish playback of these purchased titles on the xbox 360 device?

    DB:3.05:On Demand Purchase On Xbox 360 z9

    Thanks. I would sincerely appreciate that.

  • RELEVANCY SCORE 3.05

    DB:3.05:Foxnow Fxnow Not Supported By Xfinity 71



    So I was planning on watching the new episode of The Americans on my Xbox One using the FXNOW app like I had week ago but now its saying that "FX content on FXNOW is not currently available through your TV Provider" ok fine...so I go over to the FoxNow app to watch a family guy episode, it will only let me watch clips. "Login Successful but your'e not authorized to view this content"

    After a little research I see that Comcast Xfinity is no longer a partner with the Fox netowork to provide full episodes from their apps. This is very frustrating as it was working a week before and now I am unable to watch any shows from the FoX Networks. This wouldnt be so much a issue if the Xfinity App was released on Xbox One but its not so I had make due. When will this be resolved? Is it just a renewal of contract issue or whats going on here Comcast?

    DB:3.05:Foxnow Fxnow Not Supported By Xfinity 71

    This is not a Comcast issue, the issue is with Fox. Their apps are not we'll written and because of their insane DRM system it loses credentials without updating that you need to resign it. The failure is slightly different on each of there devices, but android seems to at least alert you to the failure. But I've yet to find a device/app that doesn't have Comcast listed, they're one of the first providers to be on the list. I've been using my Comcast login for all the Fox apps since they launched Fox now...

  • RELEVANCY SCORE 3.05

    DB:3.05:Xbox Music App Nun Fr Alle Auf Der Xbox ak


    Ab sofort gibt es die Xbox Music App für alle gratis auf der Xbox 360 und Xbox One. Bisher benötigte man für die App den Gold Status, also die Bezahl- Mitgliedschaft als Xbox Nutzer. Zu den etwa 30 Millionen Liedern, die der Xbox Music Pass bietet, gesellen
    sich auf den Konsolen etwa 70.000 Musik- Videos. Für Gold- Mitglieder hat sich dabei nichts verändert, Silber- Mitglieder kommen so aber neuerlich zu dem Genuss von unter Anderem:

    Außerdem stehen die Entertainment-Apps* und Unterhaltungserlebnisse jetzt allen offen, darunter:

    Entertainment-Apps (z. B. Internet Explorer, YouTube)Gaming-Apps (z. B. Twitch, Machinima)Sport-Apps (z. B. EuroSport, Red Bull TV)Musik (z. B. Xbox Music)

    So Microsoft. Mehr dazu findet ihr in der
    Xbox Live FAQ.

    DB:3.05:Xbox Music App Nun Fr Alle Auf Der Xbox ak

    Ab sofort gibt es die Xbox Music App für alle gratis auf der Xbox 360 und Xbox One. Bisher benötigte man für die App den Gold Status, also die Bezahl- Mitgliedschaft als Xbox Nutzer. Zu den etwa 30 Millionen Liedern, die der Xbox Music Pass bietet, gesellen
    sich auf den Konsolen etwa 70.000 Musik- Videos. Für Gold- Mitglieder hat sich dabei nichts verändert, Silber- Mitglieder kommen so aber neuerlich zu dem Genuss von unter Anderem:

    Außerdem stehen die Entertainment-Apps* und Unterhaltungserlebnisse jetzt allen offen, darunter:

    Entertainment-Apps (z. B. Internet Explorer, YouTube)Gaming-Apps (z. B. Twitch, Machinima)Sport-Apps (z. B. EuroSport, Red Bull TV)Musik (z. B. Xbox Music)

    So Microsoft. Mehr dazu findet ihr in der
    Xbox Live FAQ.

  • RELEVANCY SCORE 3.05

    DB:3.05:Multiple Xfinity Email Address x9


    Can you set up more than one xfinity email address on one xfinity mobile app? Or can you have more than one xfinity mobile app per iphone. Can not seem to figure this out...I have 3 xfinity email addresses and I would like to set up all 3 with the xfinity mobile app on my iphone...can only seem to set up one email per the xfinity mobile app. Thanks for any help.

    DB:3.05:Multiple Xfinity Email Address x9


    The problem I'm having is that I find only my primary email account will allow access to all 3 features: email, text, and voice messages. But, if I login with another account to retrieve email, I then lose access to texting and voice. Frustrating.

  • RELEVANCY SCORE 3.05

    DB:3.05:Xfinity Connect App fd


    Will Xfinity add a calendar to the Xifinty Connect App?

    DB:3.05:Xfinity Connect App fd

    Will Xfinity add a calendar to the Xifinty Connect App?

  • RELEVANCY SCORE 3.05

    DB:3.05:Xfinity Remote App Only Showing One Dvr 1f



    Hi,

    My Xfinity remote app is only showing one of my DVR's not both. How do it get it to see both of them. Thanks

    DB:3.05:Xfinity Remote App Only Showing One Dvr 1f


    Hi,

    My Xfinity remote app is only showing one of my DVR's not both. How do it get it to see both of them. Thanks

  • RELEVANCY SCORE 3.04

    DB:3.04:App Crashes 9p


    Xfinity app won't open just crashes, I'm on HTC One M8

    DB:3.04:App Crashes 9p

    Xfinity app won't open just crashes, I'm on HTC One M8

  • RELEVANCY SCORE 3.03

    DB:3.03:Other Platforms For The New Xfinity Tv Go App? ff



    I'm just curious if anyone knows if the new app will make it to Windows Phone or Xbox? And if so, potential date?

    DB:3.03:Other Platforms For The New Xfinity Tv Go App? ff


    This app would be awesome for Xbox, Wii, and Playstation. Kids could watch Disney when not playing games in the room without cable box.

    HUGE plus for Comcast that could be played up in marketing.

    I still want thisas a Windows 8 app.It's glitchy via the web browser on the desktop mode or not right now withalot of stuttering.iOSis working flawlessly via iPad.I have not tried via Android as of this post.

  • RELEVANCY SCORE 3.03

    DB:3.03:Im Almost Certain The Xfinity App On Xbox Does Count Towards Bandwidth Caps.... 1a



    to test it out i havent even used any internet tonight other than the xfinity app on my xbox and im at 3 gb and rising already.

    its been bothering me cause last month i went over the cap by 49 gb's(its only the 2nd time i ever went over 250 since the cap was implemented)

    :fail:

    DB:3.03:Im Almost Certain The Xfinity App On Xbox Does Count Towards Bandwidth Caps.... 1a

    rog286713 wrote:

    When you download the app your modem is suppose to reprovision itself so you do not get pinged with data usage, maybe your's didnt work when it did the set up. My data usage meter is gone totally.

    And some new news today on bandwidth caps:

    http://blog.comcast.com/2012/05/comcast-to-replace-usage-cap-with-improved-data-usage-management-app...

  • RELEVANCY SCORE 3.03

    DB:3.03:Where Is The Forum For Xbox One Media Apps sk


    Our company is developing a xbox one media app. We want to get support for app packaging, but we are unable to find the forum for xbox one media apps, or xbox one itself.
    Where is the forum for xbox one apps ?
    Thanks.

    DB:3.03:Where Is The Forum For Xbox One Media Apps sk

    It is private. You need to join the developer program to access the developer forum for xbox one. Seehttp://www.xbox.com/en-us/Developers/id.
    Visual C MVP

  • RELEVANCY SCORE 3.03

    DB:3.03:Unable To Login To Xfinity App For Xbox 360 mx



    Hello, I just installed the xfinity app for the xbox 360 and I was hoping to get some help getting it up and running. I have tried logging in with my comcast email and password (just like I do to access my account online). But I am given the following message:

    "We were unable to activate Xfinity TV on Xbox 360.

    This service requires Xfinity TV. You can sign up for

    Xfinity TV by contacting us at 1-800-XFINITY.

    Code: 87

    App Ver: 1.52"

    When I check my account I see that I have both internet and xfinity tv services. Any help would be greatly appreciated.

    Thanks,

    -Nate

    DB:3.03:Unable To Login To Xfinity App For Xbox 360 mx


    First, thank you for responding. Second, I would really appreciate a bit of elaboration. I was told that service might be out in my area and that I should try it occasionally for the next 72hrs. That seemed like a pretty short and half-hearted answer. I was under the impression that this app accesses shows through the internet. I have internet access and that causes me to wonder what regional issues an application like this would have.

    So I have 3 specific questions:

    Is the app new and simply going through a debugging process?When it tells me that I need Xfinity TV, is that different than the Xfinity TV that this site shows me paying for each month?Is there an additional login that I must create to access the app or is the one I use to log into this site the one I should be trying?

    Thanks!

    -Nate

  • RELEVANCY SCORE 3.02

    DB:3.02:Problem With Doctor Who On Xbox App 1a


    I am trying to watch the doctor who special "The Time of the Doctor" on the xfinity app on my xbox, but when I go to watch it, it's actually season 7 episode 6, "The Snowmen." Can this be resolved somehow?

    DB:3.02:Problem With Doctor Who On Xbox App 1a

    I'm not having trouble finding the episode, but when I play it it's actually an entirely different episode from what it is supposed to be. I believe xfinity has mislabeled it somehow. Thanks for trying to help

  • RELEVANCY SCORE 3.01

    DB:3.01:Xfinity Doesn't Work On New (Used) 360 mf


    My old xbox is freezing constantly, so I bought the same model from a pawn shop so that I could use my 250gb hard drive. Now all my apps work except the xfinity app. If I switch my hard drive back to the old xbox, the app works. I've tried signing out of the app on the old then signing back in on the new xbox, and nothing works. I've deleted the app a few times and nothing. Tried to call customer support, nothing they could do but escalate and maybe call us back. Anyone had an issue like this? Should I just go buy a new xbox slim? Just don't want to lose all that data.

    DB:3.01:Xfinity Doesn't Work On New (Used) 360 mf


    You can put your hard drive in the slim, but it would void your warranty (if it hasn't expired by now), and you may be banned from XBL for console tampering. If you are willing to risk it, then just google how to do it. You just basically take the HDD out of the case and stick it in the slim without the case.

  • RELEVANCY SCORE 3.01

    DB:3.01:Cannot Activate Xbox Hbo Go App fm



    When I try to activate my xbox hbo go app at hbogo.com/activate and click on Xfinity, I login to xfinity as usual but now get redirected tohttp://xfinitytv.comcast.net/tv-networks/HBO%20on%20Demand/56/main without the opportunity to put in the activation code. Same thing happens when I try to watch directly on the hbogo website. I can watch the shows on xfinity's website but not on my xbox or directly on hbogo.com and get this message before the redirect:

    Good news!You already haveHBO on Demandas part of your XFINITY subscription. Go forth and watch.

    DB:3.01:Cannot Activate Xbox Hbo Go App fm


    I have the same issue but it is with all HBOgo Services. It always redirects to xfinity.tv I want to use chromecast and there isn't an option to use it though xfinity.tv and my xbox and phone get the same problem. Bump!

  • RELEVANCY SCORE 3.01

    DB:3.01:Xfinity Tv Go App Won't Open. mz


    Why won't the xfinity tv go app open now? Unfortunately, xfinity tv go app has stopped. This is all it does now when I try to open the app on my HTC One M8 device.

    DB:3.01:Xfinity Tv Go App Won't Open. mz


    Hi all,

    1. What videosare you trying to watch when you get this error? Is it happening on all types of videos? (Live streams, On Demand, DVR recordings, etc.)

    2. What type of device are you using and what version of Android are you running?

    3. What version of the app are you using? (Make sure you are on the most up to date version)

    I will probablyhave more questions later but this will help start our investigation.

    Thanks,

    Joe

  • RELEVANCY SCORE 3.01

    DB:3.01:Xbox Xfinity App Crashes After Playing Shows xd



    This is an ongoing issue even after Xfinity sent a update via their app. Is this a Xbox 360 problem, is this Xfinity problem, or is this my internet is too slow so then guess it is Xfinity problem.. HELP!!

    I use to get that funky 808 code months ago. Now the Xfinity app just stops, most of the time it will pick up right where it left off. It's ridiculous starting a show after it stops 25 times or a half hour sitcoms.

    DB:3.01:Xbox Xfinity App Crashes After Playing Shows xd


    This is an ongoing issue even after Xfinity sent a update via their app. Is this a Xbox 360 problem, is this Xfinity problem, or is this my internet is too slow so then guess it is Xfinity problem.. HELP!!

    I use to get that funky 808 code months ago. Now the Xfinity app just stops, most of the time it will pick up right where it left off. It's ridiculous starting a show after it stops 25 times or a half hour sitcoms.

  • RELEVANCY SCORE 3.00

    DB:3.00:Closed Captions On Xbox Xfinity App... Oversized And Blocks Large Portion Of Screen 91



    I am using the Xfinity app installed on my Xbox. When I turn on the closed captions, I get a large black box that covers about 20 percent of the screen area, and has small font captions inside. It makes it unusable for actually watching the program.

    Is there anything that Comcast can do with this app to make just the text overlay, and not have a background that is set to black and opaque?

    thanks,

    James

    DB:3.00:Closed Captions On Xbox Xfinity App... Oversized And Blocks Large Portion Of Screen 91


    I am using the Xfinity app installed on my Xbox. When I turn on the closed captions, I get a large black box that covers about 20 percent of the screen area, and has small font captions inside. It makes it unusable for actually watching the program.

    Is there anything that Comcast can do with this app to make just the text overlay, and not have a background that is set to black and opaque?

    thanks,

    James

  • RELEVANCY SCORE 3.00

    DB:3.00:Sign In Fail On Xbox sm



    Today xfinity tv comes to xbox. I've downloaded the app and I found that I cannot sign into the app. I made sure multiple times the e-mail and password was correct, it is my primary e-mail for comcast, and yet it states"Either the Username or Password is incorrect. Please attempt to sign in again."

    Help would be appriciated.

    DB:3.00:Sign In Fail On Xbox sm

    amethystlocke wrote:

    "We were unable to activate Xfinity TV on Xbox 360..............sign up for Xfinity Internet"

    I already have Xfinity Internet. Not letting me log in!

    Code: 808

    App Version: 1.52

    Are you signing in with your full Comcast.net e-mail address?

    Is your Xbox connected to XFINITY Internet or are you a XFINITY Internet customer but at a different location with a different internet provider?

    Does XFINITY Internet appear on your billing?

    Thanks,JoeXfinityTV.com/Xfinity.com Support

  • RELEVANCY SCORE 3.00

    DB:3.00:Infinity Tv App On Xbox One sa



    Very disappointed in not having the Infinity TV App on the Xbox One Console. What good is the new Xbox One if you lose access to several apps that are on the XBox 360. Never would of upgraded to Xbox One if I know this. I travel a lot and the Xbox One will not work for me. Very expensive mistake on my part. Will read the reviews next time before I purchase.. Boxing up the Xbox One and going back to Xbox 360!

    DB:3.00:Infinity Tv App On Xbox One sa

    Very dissapointed as usual Comcast has failed its customers. It's almost like they want to do this on purpose? I purchased a Xbox one and wanted to immediately return it who wants to hook up cables no thanks.

  • RELEVANCY SCORE 3.00

    DB:3.00:Comcast Xfinity On Nfl App On Xbox One cx


    I know that this has been in the forum a couple times now, but I'm still frustrated that NOTHING has been done about this. Get with the program! How is Southeastern Alabama Cable one of the acceptable service providers and Comcast isn't?

    DB:3.00:Comcast Xfinity On Nfl App On Xbox One cx


    i saw a comcast ad saying that "they give the best sports experince".. i dont see how thats possible when even "hood canal communications" even allows people to access the nfl app

  • RELEVANCY SCORE 3.00

    DB:3.00:Repeated 404 Errors On Xbox 360 App 73



    I have the xfinity app for xbox360 and a xbox live gold membership. Whenever I watch an show on the app I am lucky to reach the end. I get a 404 error (server not found) in the middle of my show, once this error occurs I cannot watch any programs for hours afterword. I have seen several similar complaints of this same issue on previous threads and I am sure your networks and their advertisers would be interested to know this a common problem. I attempted to reply to one of those theads months ago and have not had the issue addressed, it appears that the creator of the thread is the only one who recieves any service, so I am creating my own. You ask for the gamertag, so here is mine:

    A Grunts Demon

    DB:3.00:Repeated 404 Errors On Xbox 360 App 73


    I have the xfinity app for xbox360 and a xbox live gold membership. Whenever I watch an show on the app I am lucky to reach the end. I get a 404 error (server not found) in the middle of my show, once this error occurs I cannot watch any programs for hours afterword. I have seen several similar complaints of this same issue on previous threads and I am sure your networks and their advertisers would be interested to know this a common problem. I attempted to reply to one of those theads months ago and have not had the issue addressed, it appears that the creator of the thread is the only one who recieves any service, so I am creating my own. You ask for the gamertag, so here is mine:

    A Grunts Demon

  • RELEVANCY SCORE 3.00

    DB:3.00:Xbox One Development zx



    Dear Xfinity Team,

    Can you please inform us if there is any development, or plans for development, for an Xbox One App simmilar to the one already available on the Xbox 360? Other cable companies already have apps available for the Xbox One and we are patiently waiting for something simmilar from Comcast.

    I brought this up on these forums six months ago and still have not recieved an answer even though many other users have requested the same thing. Please keep us informed on your plans for developmenton the Xbox One.

  • RELEVANCY SCORE 3.00

    DB:3.00:Xfinity App Xbox 360 xm



    i am running the beta dashboard and keep getting error code 7002 i have tried to delete and reinstall and clear system cache redownload the profile and nothing is working at all my gt is flawlessd0ggy

    DB:3.00:Xfinity App Xbox 360 xm


    i am running the beta dashboard and keep getting error code 7002 i have tried to delete and reinstall and clear system cache redownload the profile and nothing is working at all my gt is flawlessd0ggy