• RELEVANCY SCORE 3.50

    DB:3.50:Just Bought A New Notebook And When I Connect To Wireless It Keeps Asking Me For A Password. xc




    original title:wireless trouble

    DB:3.50:Just Bought A New Notebook And When I Connect To Wireless It Keeps Asking Me For A Password. xc

    Hi,

    You can try the following:
    Network connection problems in Windows
    http://windows.microsoft.com/en-US/windows/help/network-connection-problems-in-windows?T1=tab03

    Troubleshoot network connection problems
    http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-connection-problems

    Open the ‘Network and Sharing Center’ and disconnect and remove the Home Network connection for the wireless connection
    Click on ‘Start’ then ‘Control panel’ and click on ‘Network and Internet’ and then click on ‘Network and sharing center’

  • RELEVANCY SCORE 3.34

    DB:3.34:Hp 2000 Notebook High Cpu Usage km





    HI.

    I just bought a new HP 2000 Notebook PC and it is very slow when just doing simple things like opening programs and watching a small video on you tube or on yahoo. The CPU usage is 96% all the time and I think that is high! How do I make my laptop faster????

    DB:3.34:Hp 2000 Notebook High Cpu Usage km


    Sadly I was stupid enough to pick the worst computer you could possibly pick in the store. I was so dumb to think it was all Winbdows 8 but really my ignorance got the best of me,and it was actually the computer itself. I use a lot of medical simulators, and sad to say, they are laggy, slow, and any flash player requirement weather it be YouTube videos, or the running these simulators, throughout the whole lagging, jerking thing, MY CPU USAGE IS 98-99% and my mouse is jerky. the whole thing is jerky.

    After about two months, I have had it. I'm going to risk ruining the already garbage computer by taking out memory from my old windows 7 HP laptop and putting it into this thing. I have never done this before, and this old donating computer is like 2 years old I'm going to guess, so I know I'm risking crashing my new computer, since I have NO IDEA WHAT IS GOING TO HAPPEN WHEN I DO THIS. I can operate a cardiopulmonary bypass machine, but never have put memory into a computer, and don't know what happens when you do it. iF YOU EVER FIXED THIS WITHOUT HAVING TO PAY ASOMETHING, PLEASE LET ME KNOW HOW YOU DID, AND HOW IT IS WORKING. i REALLY AM DISAPPOINTED IN MYSELF FOR GETTING SUCH A HUNK OF GARBAGE.

  • RELEVANCY SCORE 3.33

    DB:3.33:Hi. I Just Bought A New Notebook For A 10 Year Old Child... zj




    hi. I just bought a new notebook for a 10 year old child for christmas, can I get a mouse as an attachement for the notebook, I kinda think she may have some adjustment using a laptop type mouse vs. the traditional style mousse??

    DB:3.33:Hi. I Just Bought A New Notebook For A 10 Year Old Child... zj


    I too like wireless mice (I keep wearing breaking the cables after a few years). There's two types of wireless mice.... Bluetooth and not. Bluetooth mice means you don't need to tie up a USB port. Other wireless mice means needing a transceiver.... some transceivers are smaller than others and less likely to be smashed at a careless moment.

    Batteries are a non issue with me when using rechargeable Eneloops (low-discharge NiMh).

  • RELEVANCY SCORE 3.32

    DB:3.32:G6-1d08dx Blink Codes j3



    I have anHP Pavilion g6-1d08dx Notebook PC which I bought nearly 2 years ago. I dropped it the day after I bought it and it has been just sitting waiting to be fixed. I recently bought and installed a new screen for it and when I tried to boot it up, I got a caps lock blink code: 7 blinks then it shuts down. Can anybody tell me what this might be? Did I buy a new screen for an unsalvagable laptop? Please help...

    DB:3.32:G6-1d08dx Blink Codes j3


    Thanks for the response. I believe I found the webpage that you linked above; and I agree, 7 blinks is very weird. I counted them at least five seperate times, and always came up with the same number, 7. My g6 wont use an external monitor either. If there is any more information that I am not providing, please let me know. I don't want to just junk it, but I don't want to keep wasting time on it either. Is there any chance of saving this thing?

  • RELEVANCY SCORE 3.32

    DB:3.32:Windows Xp Can Not Find Installed Harddisk. fp



    i have just bought a new hard for my computer hp compaq 6720s.

    when i am installing a new windows xp,the setup reaches a stagethat says that setup did not find any hard disk installed on your computer. how can you help me on this one?

    DB:3.32:Windows Xp Can Not Find Installed Harddisk. fp

    I have a HP Compaq nx6120 laptop. It crashed with some disk issues.
    I can't find the recovery disk sets here. I called up HP (13 10 47 - option 3,3) and they adviced that they do not have the CDs anymore.

    Would someone be able to help me with the copy of the disk sets and it would be very much appreciated.

    Thanks,

    Moorthi in Sydney, Australia.

  • RELEVANCY SCORE 3.31

    DB:3.31:Hp Envy Ts Notebook fm


    We bought a brand new hp envy TS 15 notebook PC from Costco and the wifi internet is terrible. My old dell is putting it to shame and we have it warrantied so it will go back if this problem isn't fixed. Any help out there? It opens programs fine but just loads and loads when opening pages.

    DB:3.31:Hp Envy Ts Notebook fm

    Hi tudorj31,

    I understand your brand new HP Envy TouchSmart 15 Notebook PC is very slow when trying to surf anything on the internet. To better assist you, I will need the following information:


    What is the model/product number of your notebook?

    What is the operating system that your notebook is running?

    Looking forward to your response.

    Thank you,

  • RELEVANCY SCORE 3.24

    DB:3.24:Ht1926 Itunes Wont Download On My New Samsung Notebook Laptop fk


    I bought a new samsung notebook and i tried several times to download itunes and it wont work. i have windows 8.

    DB:3.24:Ht1926 Itunes Wont Download On My New Samsung Notebook Laptop fk

    I bought a new samsung notebook and i tried several times to download itunes and it wont work. i have windows 8.

  • RELEVANCY SCORE 3.23

    DB:3.23:Hai There I Bought A New Acer Aspire E1-531 Notebook sk



    Hai there i bought a new acer notebook with preinstalled version of windows 7 starter oem and after someweeks i did a multy boot with windows 7 ultimate and when i installed and boot the new os it works fine but when i boot the old os it says 'windows build 7601 this copy of windows is not genuine' please get me a solution for this...........

    DB:3.23:Hai There I Bought A New Acer Aspire E1-531 Notebook sk


    Hai there i bought a new acer notebook with preinstalled version of windows 7 starter oem and after someweeks i did a multy boot with windows 7 ultimate and when i installed and boot the new os it works fine but when i boot the old os it says 'windows build 7601 this copy of windows is not genuine' please get me a solution for this...........

  • RELEVANCY SCORE 3.22

    DB:3.22:Just Bought Hp Laptop - What To Uninstall? f1



    Just got a new HP laptop, and there's ton of programs that are probably useless. Any hints on what to remove. In paticular, is any of the MediaSmat stuff required, or should I purge it all?

    DB:3.22:Just Bought Hp Laptop - What To Uninstall? f1


    my battery is not charging even thought the charger is working well

  • RELEVANCY SCORE 3.21

    DB:3.21:Faulty Speakers z7



    I have just bought a new hp pavilion touch smart 11 notebook pc and its speakers are not working. but when i put in head phone they work very well, i have checked all the drivers and they work very well, so i dont know what may be the problem

    waiting for any help,

    phillip

    DB:3.21:Faulty Speakers z7


    Hi @phillip123 ,

    Welcome to the HP Forums!

    It is a terrific place to find answers.For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More

    I grasp that your only have audio when you connect your headphones and not with the speakers. Here is a link to No Sound from the Speakers (Windows 8).

    If this has not resolved the issue and you would like further assistance, please provide your exact model of HP Pavilion and the Operating System.

    How Do I Find My Model Number or Product Number?

    Best of Luck!

  • RELEVANCY SCORE 3.19

    DB:3.19:Laptop Freezes When Running On Battery dx



    My laptop (hp pavilion dv6 3120) freezes when it is running on battery. I bought a new battery and it still does it. There is no blue screen or error messages. It just freezes.

    DB:3.19:Laptop Freezes When Running On Battery dx


    My laptop (hp pavilion dv6 3120) freezes when it is running on battery. I bought a new battery and it still does it. There is no blue screen or error messages. It just freezes.

  • RELEVANCY SCORE 3.18

    DB:3.18:Help New Notebook With Win 8 - Office 2013 mp


    Just bought brand new Samsung Notebook with win 8 and trying to install office 2013 Home use Program, Clicked on link and downloaded file, clicked on run and get error "background installation ran into a problem" and that's all it does for hours. I have
    disabled the firewall and Nortons. Help!

    DB:3.18:Help New Notebook With Win 8 - Office 2013 mp

    Hi Jenny,

    Let us refer to the steps mentioned in the following article and check if it helps:
    http://support.microsoft.com/kb/2837988

    I hope this fixes the issue. If not, reply and I will be happy to assist you further.

    Thank you

  • RELEVANCY SCORE 3.18

    DB:3.18:Bought A New Drive And.... jj



    I bought a new harddrive for my laptop because my old hardrive broke.But when I start it up it says something about insterting a boot disk.I kinda know what that is, but I don't know how to put it on a CD from my desktop to my laptop.Can someone tell me how?My laptop is a Hp Notebook 2000.

    DB:3.18:Bought A New Drive And.... jj


    I'm trying to find a way to do it without buying disc.

  • RELEVANCY SCORE 3.17

    DB:3.17:M510c Notebook Problem 78




    I just bought a new M510C notebook and it has just crashed

    unfortunately it has just crashed and i don't know why

    in addition to that i can't figure out if this note book has a reset button

    i'm thinking it doesn't and i can't turn the thing off

    DB:3.17:M510c Notebook Problem 78


    I don't know anything about MSI notebooks, but try press the power button for more than 5 seconds, maybe as long as 15 seconds.

  • RELEVANCY SCORE 3.16

    DB:3.16:Whenever I Put In A Dvd To Play It Will Not Work. zc



    When I put in a dvd my computer will not work or play it. I just bought this new laptop a couple of months ago and it worked fine until now. I would like to know the problem and how it can be solved.

    Ann777

    DB:3.16:Whenever I Put In A Dvd To Play It Will Not Work. zc


    Download and run the automated Microsoft fixit for DVD and CD problems.

    Post your results here in your thread.

  • RELEVANCY SCORE 3.15

    DB:3.15:Can't Find My Ipod On Itunes 9a


    I just bought an ipod 5th gen and my son hooked it up to his computer (a mac) to download some of my cds until I got my new computer (dell 610 notebook-it was free!!). When i tried download music off of the notebook, the IPod never was recognized. I tried and reinstalled the latest software but no ipod showed on my itunes.

    steve

    DB:3.15:Can't Find My Ipod On Itunes 9a

    Thanks for the quick reply and the thorough steps. I tried deselecting the power save and it had not shown up in itunes.I have to leave work now. If you have any other possible solutions, I am open. If it is easier to email, you can email me at my school account at steve.petersen@fcps.edu.

    Do you have to register your ipod through each computer that you use?
    thanks,

    steve

  • RELEVANCY SCORE 3.15

    DB:3.15:Hp Pavilion G7-2340dx Notebook Pc 4 Year Extended Warranty mj



    HP Pavilion g7-2340dx Notebook, just bought a 4 year all inclusive warranty on this new item which cost me more than the Notebook itself. I would like to know where I can read a detailed description of this purchase? Any help would be greatly appreciated! tyvm and hagd!!!

    DB:3.15:Hp Pavilion G7-2340dx Notebook Pc 4 Year Extended Warranty mj


    Hello.

    This warranty that you extendyou buyfrom HP or the Store?

    If you don't know the anwser call for HP Support:

    http://www8.hp.com/us/en/contact-hp/phone-assist.h​tml#section2

    Inform your serial number and the HP Support you give the answers right.

    Att Cristian

    If this answer help you click in Kudos to tanks.

    Tank you.

  • RELEVANCY SCORE 3.12

    DB:3.12:Hp Laptop Lightscribe f7


    I just bought a brand new hpdv1520us notebook. I know this is kinda of dumb but does anyone know if it has lightscribe.
    Thanks

    DB:3.12:Hp Laptop Lightscribe f7


    Nope. No disk with that on it.I recieved alot of disk including restore disk. I looked on them for it and couldn't find anything. I also don't see the emblem on the drive tray. I really do appreciate the response. If any more sugg. Please let me know. I personally don't think I have it.
    Message Edited by Bumpman on 07-09-2006 05:07 PM

  • RELEVANCY SCORE 3.11

    DB:3.11:How Can I Connect My Analog Sat-Receiver To My Notebook To Watch Tv? cj



    Hi everybody,I just bought a new vaio AR71ZU notebook and all my attempts to get a TV-signal from my analog sat-receiver to the notebook failed so far.Can anybody help me out?Thanx mat

    DB:3.11:How Can I Connect My Analog Sat-Receiver To My Notebook To Watch Tv? cj


    Hi Mat and welcome to Club Vaio.Infortunately, you cannot use your Vaio as an analogue monitor. You can import analogue video to the hard disc but you cannot stream to the display it in full screen.Windows Media Centre seems unable to display the s-video or composite video as an AV Channel in the TV Tuner. I vaguely recall that some success was achieved by downloading some free Analogue TV Tuner software that is able to recognise the s-video inout as an AV input. okay, thank you very much for your help - I will try to find out about the software you mentioned.cheers mat

  • RELEVANCY SCORE 3.11

    DB:3.11:New Batteries Won't Charge. Old Batteries Just Fine. M50 xz



    I have a Precision M50. What does it mean when the Battery light blinks green 3 times rapidly then lite orange for 3 seconds? I have a set of older batteries that are working (and charging)fine.I just bought a new set as backups. When I put the new set in, I get this issue, and the batteries won't charge.

    Thanks,

    Mike

  • RELEVANCY SCORE 3.11

    DB:3.11:Notebook 2000 ss



    Hi, have just bought a brand new Notebook 2000 and it has decided to power down and turns it self off for no reason, have updated from windows 8 to 8.1 and the problm is still occuring, ay ideas anyone ?

    DB:3.11:Notebook 2000 ss


    Hi, have just bought a brand new Notebook 2000 and it has decided to power down and turns it self off for no reason, have updated from windows 8 to 8.1 and the problm is still occuring, ay ideas anyone ?

  • RELEVANCY SCORE 3.11

    DB:3.11:Hp Pavilion A1340n Doesn't Power Up 1m



    Started as an intermittent problem but then just died. I bought a new power supply and still have the same problem.

    When I plug it in, the on/off button lightsup but doesn't functiun.

    DB:3.11:Hp Pavilion A1340n Doesn't Power Up 1m

    Wow, seconds later after weeks of no life... It turned back on! Awesome, I think the unplugging of everything from the back may have done it

  • RELEVANCY SCORE 3.10

    DB:3.10:First Configuration Of A New Notebook mc


    I just bought a new Lenovo 3000 N200 Notebook without operating system. I wanted to install one of my own, but the system said the HDD needs to be configured first or hasn't been connected yet. Regarding computers, I'm just a beginner. So I do not know how to go on. I'd be thankful if someone could explain me how to get started when I first switch on my notebook.Thanks in advance!

    DB:3.10:First Configuration Of A New Notebook mc

    Hi,You need to enter the BIOS, and change the hard drive setting out of AHCI mode. Not sure what the point of it is, but you'll have no problems after that. My suggestion is to install Windows XP, then install wireless, and then the Lenovo System Update, it will allow you to choose all the necessary drivers and install them automatically(without all the software you don't need).ALSO NOTE: Do NOT install SP3 until you have installed the sound card drivers and got them working. SP3 is incompatible with the current sound drivers, and has to utilize the SP2 version....problem is you can't install the SP2 version while in SP3...trust me on this one.

  • RELEVANCY SCORE 3.10

    DB:3.10:Major Problems 8j



    Dear HP,

    I have recently bought a new hp compaq notebook and i saw that it has some problems. The screen sometimes turns on and off. And sometimes the screen goes off. Is this a fabrication fault?

    The other problem is the touchpad. In the beginning it worked just fine. But then. The special features just like scrolling and zooming doesnt work at all.

    Problem number 3 is to kaliber the battery. When i want to do it, the computer says it doesnt have a kaliberprogram or someting.

    kind regards

    DB:3.10:Major Problems 8j


    Hello @jamalb,

    Welcome and thank you for posting on the forum.

    Sorry to hear about your display issue. here is a couple links you can check out that may be helpful.

    Resolving Problems with Notebook Displays (Windows 7 and Windows 8)

    Resolving Video and Graphics Issues

    As well could you post back with:

    1) Your full product and model number

    2) Your notebooks operating system.

    Hope to hear back from you soon.

    Thank you again for using the HP Support Forums

  • RELEVANCY SCORE 3.10

    DB:3.10:Error 651 On A New Notebook With Windows 7. fx


    I just bought a new notebook, and when trying to connect to my ISP, I get error 651. I tried replacing the raspppoe.sys file, but with the new file, Windows seems to want to use a modem for my broadband and asks for a phone number. So that doesn't work.

    DB:3.10:Error 651 On A New Notebook With Windows 7. fx

    Hi Simvig,

    Thanks for posting. Please try disabling IPv6 for this issue.

    To disable certain IPv6 components in Windows Vista, follow these steps:

    Click Start , type regedit in the Start Search box, and then click
    regedit.exe in the Programs list. In the User Account Control dialog box, click Continue.
    In Registry Editor, locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\

  • RELEVANCY SCORE 3.10

    DB:3.10:What Ram For My New Notebook? 7s


    i just bought a Sager 9860-S

    DB:3.10:What Ram For My New Notebook? 7s

    It's not on the compatibility report ATM, may want to request it:

  • RELEVANCY SCORE 3.09

    DB:3.09:Windows 7 Will Not Drag And Drop Any Files. cs


    I just bought a new notebook computer with windows 7. when i tried to drag and drop some files in a folder it does not work. how can I fix the problem.

    DB:3.09:Windows 7 Will Not Drag And Drop Any Files. cs

    Hi Tony
    Are you dragging files in a folder to another location in the same folder?
    If this is correct, then this behavior is by design. The autoarrange function cannot be turned off in Windows 7.
    Can I manually arrange files within folders?:
    http://social.answers.microsoft.com/Forums/en-US/w7files/thread/8eead0fb-acba-4054-aa18-bab533864dc7
    There is a third party fix for this at the following website.
    How to Disable Auto Arrange in Folders in Windows 7?

    Regards

  • RELEVANCY SCORE 3.08

    DB:3.08:New Envy Totally Broken 1s



    I just bought a HP Envy in Black Friday and it totally not functional when I received it.First, when I start the laptop, it show the error "memory_management" then it restart.After that, it keep restarting with different issue; I can't even open the laptop.What should I do?Many thanks!

    DB:3.08:New Envy Totally Broken 1s

    gotothemoon wrote:
    I just bought a HP Envy in Black Friday and it totally not functional when I received it.First, when I start the laptop, it show the error "memory_management" then it restart.After that, it keep restarting with different issue; I can't even open the laptop.What should I do?Many thanks!

    Return it for a working unit......!!

  • RELEVANCY SCORE 3.08

    DB:3.08:Connect To jz



    Just bought new laptop.

    When clicking on Windows symbol I do net get a "Connect to" option.

    How can I get thjat setup.

    Thanks

    Warren

    DB:3.08:Connect To jz


    Here is a wireless set up guide, see if something in there can help resolve it.

    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c00812957lc=encc=usdlc=en

    More advanced troubleshooting here

    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c00813382cc=usdlc=enlc=en

    .

  • RELEVANCY SCORE 3.08

    DB:3.08:I Just Bought A Brand New Hp Dv 6000 2 Weeks Ago And Had A Black Screen Problem. Very Disappointed j9


  • RELEVANCY SCORE 3.08

    DB:3.08:I Bought A New Laptop Today. When I Switch It On A Boot Menu Comes Up How Do I Get Past This 78


    I bought a new laptop today. When I switch it on a boot menu comes up how do I get past this

    DB:3.08:I Bought A New Laptop Today. When I Switch It On A Boot Menu Comes Up How Do I Get Past This 78


    Hey Ravidev,Welcome to the HP Support Community!So that I am able to assist you better, I would like to first clarify some information with you.1. What is the full model number of your notebook? I have included the document Guide to finding your product number.2. Could you please tell me what options you do see available on the screen? (ie. hard drive, safe mode, safe mode with networking).Looking forward to hearing from you!

  • RELEVANCY SCORE 3.08

    DB:3.08:I Have A Hp Notebook xf


    My hdd has crashed and was reading web error and I was told that it was toast so I bought a new hdd what do I have to buy to format my hp notebook is it just the 3 recovery discs

    DB:3.08:I Have A Hp Notebook xf


    Hi,

    All you need is a set of recovery disc's. Please check the following site:

    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us​lc=endlc=endocname=bph07143

    Regards.

  • RELEVANCY SCORE 3.08

    DB:3.08:My Notebook Pc Suddenly Gets Off I Need Help 8a



    Please help me i have bought a new HP notebook of G62 series and only a few days after my notebook gets off suddenly

    and it happened two to three times.

    DB:3.08:My Notebook Pc Suddenly Gets Off I Need Help 8a


    Hi,

    Shutdown the notebook. Tap away at f10 as you start the notebook to enter the bios menu. Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.

    If both the above tests pass, try the following.

    From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.

    sfc /scannow ( note that there is a space between sfc and the / )

    Let the process complete, then type exit and hit enter.

    Next, click the Start Menu, click Computer, left click Local Disc C once to highlight it, right click Local Disc C and select Properties. Click the Tools tab and then click the button to 'Check the Drive for Errors'. In the following window make sure both boxes are ticked and then click Start. Part of this process will require a restart to check the drive.

    

    Regards,

    DP-K

    

  • RELEVANCY SCORE 3.08

    DB:3.08:Ssd Drive For Notebook Pavilion 15-N073sl j7


    Hi there,I just bought a new Pavilion 15-n073sl and I'm looking forward to install an SSD drive.Which brand/model should I buy for 100% compatibility? Which interface does notebook support, SATA III?Thanks Pongo

    DB:3.08:Ssd Drive For Notebook Pavilion 15-N073sl j7


    Is there a way to install the SSDand keep the current HD as secondary storage?

    Do I need to buy an adaptor to install the SSD?

    Is there an installation guide availble?

    thanks a lot forur help and for answering all these questions :-)

  • RELEVANCY SCORE 3.07

    DB:3.07:Dv6 Hdd Problem xf



    Hi!

    I need some help.

    I bought a hp dv6-6068eg notebook (second hand), without hdd.

    When i took a new hdd to he note i can't install windows because the nb can't see a new HDD(windows installer and bios). I try 3 another HDD but isn't working.

    What can i do with this notebook?

    Pleas help me!

    DB:3.07:Dv6 Hdd Problem xf


    Hi Tombrady89,

    I am sorry to say you will need to take this Notebook to a repair depot. I believe there is an issue with the motherboard.

    Thanks.

  • RELEVANCY SCORE 3.07

    DB:3.07:I Need Help With My New Hp Laptop I Bought a1



    I just bought a hp laptop and i wanted to record audio, bu when i looked on the left side of my pc theres only 1 input and thats for headphones. Is there a way i can put a splitterin that input to get a microphone input.

    Please reply

    DB:3.07:I Need Help With My New Hp Laptop I Bought a1


    Thanks for the response. I did some research, and some newer notebooks are starting to be made without this option. You can purchase a headphone to microphone adapter. I will provide some examples of what I am referring to: Amazon

    Please let me what you think. Thanks!

    Mario

  • RELEVANCY SCORE 3.07

    DB:3.07:I Bought A Brand New System When On It Is Not Showing Anything xs


    I bought a brand new system when I on it couldn't display anything. What can I do?

    DB:3.07:I Bought A Brand New System When On It Is Not Showing Anything xs


    Hello,

    Thank you for posting in the HP Support Forum.

    Could you elaborate on your problem - what do you mean "it is not showing anything" ?

    The forum states that you are using Linux based OS - is this correct ?

    Could you confirm the operating system ?

  • RELEVANCY SCORE 3.07

    DB:3.07:T400 Notebook Housing Not Flat zm


    I have just bought a new T400 laptop. And I find that the housing--the back of the screen--is not completely flat, with a little bulge on it. Will somebody tell me why this happened? Does it matter?Thank you~

    DB:3.07:T400 Notebook Housing Not Flat zm

    Thanks for the post - I had noticed this on my T400 as well.



    ______________________________________________________________________________T400 | 2.8GHz / 9600 | 8GB RAM | 128 GB SSD | 320 GB 7200 RPM | 256 MB ATI Discrete Graphics

  • RELEVANCY SCORE 3.07

    DB:3.07:Gaming Question ck


    I just bought a brand new black notebook and when I try to install my games it says that it does not support back tracking or somthing like that does anyone else have this problem or any way to fix it?

    DB:3.07:Gaming Question ck

    It might not be compatible. Usually graphic cards are the main problem with some games.

  • RELEVANCY SCORE 3.06

    DB:3.06:I Just Bought A New Mouse And Plug In My Notebook, But It Cant Work. Its A Microsoft Compact Optical Mouse dp


    my new Microsoft compact optical mouse cannot work after i plug in to my DELL notebook.

    how can i do?

    DB:3.06:I Just Bought A New Mouse And Plug In My Notebook, But It Cant Work. Its A Microsoft Compact Optical Mouse dp

    Hi SiradaChan,
    If your computer is having problems with a recently installed device or other hardware, try using the Hardware and Devices troubleshooter to fix the problem.
    Refer the articles provided below:
    Open the Hardware and Devices troubleshooter
    http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

    Troubleshoot response failures in wireless keyboard or mouse
    http://support.microsoft.com/kb/838398

  • RELEVANCY SCORE 3.06

    DB:3.06:Hp Envy 15-J083ca Notebook Pc z9



    I just bought a HP ENVY 15-j083ca Notebook PClaptop. I upgraded it to Windows8.1 Pro. Now some of the drivers need to be reinstalled, but when i go in support page i cannot find my laptop model there. HP ENVY 15-j084ca Notebook PCis there and some other but not my one specifically.

    How do i get drivers for my laptop, i bought it from Costco, Canada ontario

    DB:3.06:Hp Envy 15-J083ca Notebook Pc z9


    Hi:

    Look at the product specs page for the j084 model.

    If the hardware is the same (Intel processor, Intel graphics), then you can use the drivers from the j084.

    They will be exactly the same ones you need for your model.

    Windows 8.1 drivers won't be available for at least a week, however.

  • RELEVANCY SCORE 3.06

    DB:3.06:Model And Sn Not Accepted fm



    Hello,I just bought a new notebook VGN-A117S and I want to download all new drivers. When I go to http://www.vaio-link.com and put my product code and serial number then They tell me "the information entered does not comply, please check your inputs"I tried several combinaisons with no succes. Any help will be appreciated.TB

  • RELEVANCY SCORE 3.06

    DB:3.06:I'M Trying To Upgrade To Lion And Its Asking For A Computer Password. I Never Set A Password For My Notebook Computer. kf


    I just bought a 17" MacBook Pro and downloaded the 'Lion' upgrade. When I try to install the new software, I am being asked to provide acomputer password. I have only had the notebook less than 8 hours and never set a password. Is there a generic password set by the factory?How do I change it?

    DB:3.06:I'M Trying To Upgrade To Lion And Its Asking For A Computer Password. I Never Set A Password For My Notebook Computer. kf

    For donna102: So does this mean that you DID set up a password but just forgot that you'd done it? I'm having the same problem. I never set up a password and don't know how to now. What do I do now?

  • RELEVANCY SCORE 3.05

    DB:3.05:Pavilion Notebook's Webcam Says "Connect A Camera" jx



    I just bought a new Pavilion Notebook with Windows 8, and when I try to use the camera for skype, it says "no camera detected". So I went into the webcam app, and all it says is "connect a camera" I CANT LIVE WITHOUT MY SELFIES....

    DB:3.05:Pavilion Notebook's Webcam Says "Connect A Camera" jx


    I just bought a new Pavilion Notebook with Windows 8, and when I try to use the camera for skype, it says "no camera detected". So I went into the webcam app, and all it says is "connect a camera" I CANT LIVE WITHOUT MY SELFIES....

  • RELEVANCY SCORE 3.05

    DB:3.05:Problem With The Installation Of Elements 12! cx



    Hi,

    I just bought the new Adobe Photoshop Elements 12 and I have some installing questions.

    So I just bought the CD version of Elements 12 on Amazon and I just found out that my new notebook doesn't have an optical drive for CD-Rom. Is there anyway to download it and install on my notebook?

    Secondly, how many computers can I install it on (I have a work computer, house computer and a notebook that I carry around with).

    Thanks a lot!

    DB:3.05:Problem With The Installation Of Elements 12! cx


    Download the trial and enter your serial number into that.

  • RELEVANCY SCORE 3.05

    DB:3.05:Hp 1000 (3rd Gen) Notebook Suddenly Shuts Off mp


    My HP 1000-1405TU notebook turns of suddenly in every 30 minutes. Suspecting overheat I have checked the airflow passage. Moreover the temperature seems to be normal. It is felt usual heat when touched downside of the notebook. It just works fine when started again by pressing the power button and runs till next 30 min. This is a new laptop bought back in November 2013. I am running with windows 7 ultimate 64 bit. Even checked with a Ubuntu live CD but the same problem persist. HP just provides the drivers for windows 8 64 bit. Need help in emergency basis.

    DB:3.05:Hp 1000 (3rd Gen) Notebook Suddenly Shuts Off mp

    Responded on duplicate thread: http://h30434.www3.hp.com/t5/Notebook-Operating-Sy​stems-and-Software/HP-1000-3rd-gen-notebook-sudden​...

  • RELEVANCY SCORE 3.05

    DB:3.05:Formatting Or Saving For A Notebook Or Tablet 77



    I just bought the new Galaxy 8 notebook by Samsung and would like to view my videos on it. Does anyone know the best way to save it or format it? I found something called Pocket PC.

    DB:3.05:Formatting Or Saving For A Notebook Or Tablet 77


    Thanks Steve, I am giving it a try. It had youtube widescreen HD so that is the one I picked.

  • RELEVANCY SCORE 3.05

    DB:3.05:Just Bought New Hard Drive 3c


    Hi all! I just bought a new hard drive yesterday because the original hard drive shattered when my laptop fell off a counter last year. Well, I purchased a HP recovery disc yesterday also, and I'm wondering can I completely reinstall Windows on my new hard drive using the recovery disc?

  • RELEVANCY SCORE 3.04

    DB:3.04:Cant Boot Recovery! 7x



    Hey

    I just bought a new laptop (Pavillion dv6 1224) and installed Windows 7 RC on it, later today, i found out that i wasnt able to boot the recovery drive.

    I can see the files in the Recovery patition in Windows 7, but when i try to access the drive through the boot menu (ESC -- F11), its just starting Windows 7 up instead.

    DB:3.04:Cant Boot Recovery! 7x

    Holy **bleep**! thank you so much!!!

  • RELEVANCY SCORE 3.04

    DB:3.04:Returning The Notebook Purchased 10 Days Back d3



    Hi,

    I just bought a HP G60-120US notebook from HP. Is there an option to return the notebook and get my money back?

    Thanks,

    Carla

    DB:3.04:Returning The Notebook Purchased 10 Days Back d3

    If you bought it from the HP website, they have a 21-day return/exchange policy. More information can be found here.

  • RELEVANCY SCORE 3.04

    DB:3.04:Dvd Drive Won't Read Disc d1



    I have an HP Pavilion zv6000 and the DVD optical drive won't read a disc ... DVD, cd. It sound like it's reading when I put in a disc. It spins up and then quits. When I try to use Explorer to read it, I just get the hourglass and can't get out of it unless I force shut down the notebook. I even bought a new drive but that didn't help. I uninstalled it and the drivers in Device Manager and rebooted to no avail. Help.

    Chuck

  • RELEVANCY SCORE 3.04

    DB:3.04:Can I Get Bluetooth Installed On My New Hp Pavilion Notebook 15 kz



    Hi, have just bought a HP Notebook 15 Pavilion using Windows 8 and have just realised that it doesn't have blutooth.

    Is it possible for me to get bluetooth installed?

    Thanks in advance.

    DB:3.04:Can I Get Bluetooth Installed On My New Hp Pavilion Notebook 15 kz

    elbaroni wrote:banhien wrote:
    Hi,

    What is the model/product of your machine? You can use USB Bluetooth dongle.

    Regards.

    Hi, the product is F4T54EA#ABU

    Are bluetooth dongles pricey?

    Cheers.

    Hi,

    No, from $8 to $20. You may want to try Paul's suggestion first.

    Regards.

  • RELEVANCY SCORE 3.04

    DB:3.04:I Just Bought A New Notebook With Windows 8 And Want To Load My Office 2010 That I Had On My Old Desktop. k9


    It is a student version available through the school I teach at. It was on my desk top and I found the disk and the product key but my notebook will not accept it

    DB:3.04:I Just Bought A New Notebook With Windows 8 And Want To Load My Office 2010 That I Had On My Old Desktop. k9

    Hi Doug,

    Thank you for contacting Microsoft community. We are glad to assist you with your concern.

    As per the description provided, it looks like you are having issues with installing Office.

    Before we proceed I would require some more information to assist you better.

    1. Mention what happens while installing Office 2010?

    2. Do you receive any error messages with the product key or cannot install from the disc?

    For issues with invalid product keys, refer to the following article and check if it helps:
    http://support.microsoft.com/kb/836178

    I hope the above information helps. If you need further assistance on the same, you can reply and I’ll be happy to assist you.

    Thank you

  • RELEVANCY SCORE 3.04

    DB:3.04:Hp Dv7 6b41el - Black Screen 7x



    Hi, just bought a new hp Dv7 6b41el but when i turn it on the screen is black.

    I see some activities on the hd led but nothing more.

    Any suggestion ?

    DB:3.04:Hp Dv7 6b41el - Black Screen 7x


    Hi, just bought a new hp Dv7 6b41el but when i turn it on the screen is black.

    I see some activities on the hd led but nothing more.

    Any suggestion ?

  • RELEVANCY SCORE 3.03

    DB:3.03:Battery Doesn't Work ff



    Hi guys, I have a little problem. Since yesterday, when I unplug my charger, my notebook dies. I bought new battery 2 weeks ago, so battery is ok. I even tried to replace it with an old one, but when charger is unpluged, I cannot start notebook. And other thing, charger works just in few positions, so I have to try zilion positions until it works and cant move it since, becouse it crushes every time. Can you tell me which part of my Hp probook 4730s is not working properly? Thanks

    DB:3.03:Battery Doesn't Work ff


    Hi Aragrogy,

    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums. Here is a link to test the battery.

    Please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices.

    You should be plugging in the AC adapter directly to the wall outlet no power bar or surge protector. Is the AC adapter loose or does it fit tightly into the Notebook. Here is a link to testing the AC adapter.

    Thanks.

  • RELEVANCY SCORE 3.03

    DB:3.03:Bios: (F.21)? 1x



    Dear Sir ,

    I bought your new product and i just want to know, How far this HP pavillion 15 Notebook Pc can do?

    Can this easily heat when im gaming specialy on high definitions games?

    Pls give the specifications of this with a complete details

    Take note on the A/M. i want a complete explanation",

    BIOS: (F.21)?

    DB:3.03:Bios: (F.21)? 1x


    Dear Sir ,

    I bought your new product and i just want to know, How far this HP pavillion 15 Notebook Pc can do?

    Can this easily heat when im gaming specialy on high definitions games?

    Pls give the specifications of this with a complete details

    Take note on the A/M. i want a complete explanation",

    BIOS: (F.21)?

  • RELEVANCY SCORE 3.03

    DB:3.03: Installing A New Hd Drive In A Satellite A30 m8


    Hi,

    I've just bought a new 40gb hard drive to replace the old 40gb one in my satellite a30 notebook as it had a problem with it.

    How I do i install this now?

    I've put it into the laptop but now when I try and turn it on to run the recovery software the screen doesnt come on anymore?

    Any ideas?

    Many Thanks

    DB:3.03: Installing A New Hd Drive In A Satellite A30 m8

    Hi

    It is very strange. The HDD replacement can not have negative influence on display functionality but if there is no picture on external monitor there is something wrong with graphic car. Sorry but on this way we can just speculate. Try to contact technicians and let them check the unit.

    Usually if the display doesn’t show anything it should work on external one. Check if external display is connected properly.

  • RELEVANCY SCORE 3.03

    DB:3.03:Sync Notebooks On New Computer fp


    I just bought a new computer and have transferred all my OneNote files to the new computer, however, when I open OneNote, it has not synced. I have to open a notebook and search for it. Anyone know how to sync it up, I am surprised that I am unable to
    find this issue in the Help menus.

    DB:3.03:Sync Notebooks On New Computer fp

    When you say you "transferred" the files to the new computer what does that mean exactly. Did you copy the Folders and .ONE files there? Or are you opening them from a shared location?

  • RELEVANCY SCORE 3.02

    DB:3.02:Windows Recovery xd



    i have a hp pavilion g6 bought a new hard drive and says drivers missing when i try to install windows 8. what can i do?

    DB:3.02:Windows Recovery xd


    Are you using Recovery Media to install Windows 8?

    Have you entered BIOS to check if the new hdd is detected?

  • RELEVANCY SCORE 3.02

    DB:3.02:Do I Need To Reboot? zc


    I just bought a new HP Pavilion g4 Notebook PC. it shut off from the battery being low and when I try to turn back on it says automatic repair but then just a black screen. I don't know what to do or how to fix it.If you need any info let me know.

    DB:3.02:Do I Need To Reboot? zc

    Hi deer_john,

    Welcome to the HP Forums! If the computer doesn't turn it then it does limit our options. I see that you have tried a secondary power supply with no luck so it looks like it is something with the notebook itself. If you could get it to boot there are diagnostic utilities that you can to see if it is the battery that is causing the problem.

    When you did your hard reset did you hold down the power button with both the battery and power cord detached. This will drain any extra energy in the system. How long have you had the notebook for?

    Thank you,


  • RELEVANCY SCORE 3.02

    DB:3.02:Bios: F.21 1s



    Dear Sir ,

    I bought your new product and i just want to know, How far this HP pavillion 15 Notebook Pc can do?

    Can this easily heat when im gaming specialy on high definitions games?

    Pls give the specifications of this with a complete details

    Take note on the A/M. i want a complete explanation",

    BIOS: (F.21)?

    DB:3.02:Bios: F.21 1s

    kimHP15 wrote:
    Dear Sir ,

    I bought your new product and i just want to know, How far this HP pavillion 15 Notebook Pc can do?

    Can this easily heat when im gaming specialy on high definitions games?

    Pls give the specifications of this with a complete details

    Take note on the A/M. i want a complete explanation",

    BIOS: (F.21)?

    Long story short HP are not made for HiDef gaming FYI. Want HiDef gaming your looking to spend close to 2,000USD for such a system.

  • RELEVANCY SCORE 3.02

    DB:3.02:Audio For Hp 15 Notebook Is Making This Static Kinda Sound 8s



    I recently bought a HP notebook 15 a few days ago, but just today, i started having this problem when watching youtube videos. It made this static kinda sound and it was really annoying. Wonder if there is a fix for this. Please help.

    DB:3.02:Audio For Hp 15 Notebook Is Making This Static Kinda Sound 8s


    Hi @iamusingthisfor ,

    Welcome to the HP Forums!

    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

    Please remember to post your exact model of HP notebook and your Operating system when posting in the forum. This will allow us to better assist you.

    How Do I Find My Model Number or Product Number?

    As this is a new newbook, I am assuming you are running Windows 8 or 8.1

    I see that when you watch videos on YouTube you hear static and it is very annoying.

    Do you have audio issues anywhere else?

    If you play a DVD do you hear static?

    Have you done all your Windows updates?

    Have you ran The HP Support Assistant to aid with updates and resolving issues?

    Have you tried Using Automated Troubleshooting (Windows 8)?

    Is your flash player up to date?

    You may also try changing the sample rate on your audio, as Windows 8 does have settings that are sometimes to high for notebooks.

    Go to theControl Panel

    Open Sound

    Click on your speakers and click properties

    Click advance

    You should see an option to choose the sample rate. You can try different ones until you have located the one that is best for you.

    If you would like further assistance, please reply back with your exact model, your Operating System and the results from the troubleshooting.

  • RELEVANCY SCORE 3.01

    DB:3.01:Hp Elitebook 8540p - Add Slot For Memory 98



    Hello,

    I just bought a Ram 2Gb and when I opened my notebook ... Oh ... one slot used and no more for my new Ram.

    So my question is: Is there a way to add a slot to motherboard?

    Or

    Anyone need to buy two 2Gb Ram 10600 1333MHz ? A 4Gb is not so cheap

    Thanks for your help,

    Jérôme

    DB:3.01:Hp Elitebook 8540p - Add Slot For Memory 98


    Unfortunatly it is not possible to add slots..

    so you can go ahead and purchase a 4 GB module...

    trade your 2 GB with someone..

  • RELEVANCY SCORE 3.01

    DB:3.01:One White Horizontal Line On Screen? j8



    I just bought my HP Pavillion Notebook on December, 26th 2011 online from Future Shop. I noticed a white line when I opened it up to start my homework, which is odd since its quite new. My product is still under a one year limited warranty, so will it be replaced free?

    DB:3.01:One White Horizontal Line On Screen? j8


    I just bought my HP Pavillion Notebook on December, 26th 2011 online from Future Shop. I noticed a white line when I opened it up to start my homework, which is odd since its quite new. My product is still under a one year limited warranty, so will it be replaced free?

  • RELEVANCY SCORE 3.00

    DB:3.00:How Do I Use My New Samsun Notebook Web Cam When Off Line, Theres No Icon fp


    I just bought a new Samsaun RV520 ( windows 7 home premium sp1) and there is a web cam on it.
    In the shop there was an icon on the DESK TOP touse itand as mine dose not have 1,im guessing i will need to buy and install software for it.
    Is that the case or am i just missing something.
    stumps

    DB:3.00:How Do I Use My New Samsun Notebook Web Cam When Off Line, Theres No Icon fp

    Any desktop shortcut would have been installed/created by the shop
    How to use the camera would be detailed on Samsung support site, for your model, or their user groups

  • RELEVANCY SCORE 3.00

    DB:3.00:Webcam zz



    I just bought a G56 notebook and im not quite sure if there is a webcam in it or not. It has the little black window where the webcam would be and in the manual it says there is a webcam...when i try to open quickplay it does not open it flickers a black screen then nothing... i would really like to know if there is a webcam or if i am just pushing a bunch of buttens and messing my new computer up.

    DB:3.00:Webcam zz

    @ lgrace Tony31776 - As per the Product specs on this link, http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02531036cc=usdlc=enlc=enjumpid=reg_R1002_US​... This notebook does not have Webcam on it.@ viciousv HadesKHG - As per the Product specs on this link, http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02550819cc=usdlc=enlc=enjumpid=reg_R1002_US​... This notebook does not have Webcam on it.@ dolphin1187 - The webcam driver are located in c:\Windows\System32\Driver\usbvideo.sys

  • RELEVANCY SCORE 3.00

    DB:3.00:Resolution Size ad



    I just bought a new HP G62-372US and the resolution froze at 1024x768. It happened when i was restoring files from Carbonite. Any thoughts?

    DB:3.00:Resolution Size ad


    Hi,

    Did the Malware scans come back clean?

    Regarding the problem with the resolution, download the chipset installer on the link below and save it to your Desktop.

    ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44984​.exe

    When the download has completed, right click the installer and select 'Run as Administrator' to start the installation. When complete, restart the notebook and see if this has helped the issue.

    Regards,

    DP-K

  • RELEVANCY SCORE 3.00

    DB:3.00:Wiping All Of The Info Off Of Notebook Before Giving It Away To A Relative fm



    i'm in the process of getting a new hp notebook, i currently have one, and want to give it away to a relative, but i just want to wipe all of my footprints from it and give away? i have been reading to tap the f11 or the recovery manager, but when i tried it asked me what programs did i want to re-install (recovery manager), i was not sure, and also i don't think i have the disk that came w/the laptop when i bought it a few years back? i am just lost/confused and it seems that it shouldn't be this complicated? please help . . .

  • RELEVANCY SCORE 3.00

    DB:3.00:I Just Bought A New Toshiba Ultrabook And Office 365 But When I Go To Install It Says I Have An Invalid Key kx


    Help would be appreciated as I need the notebook and powerpoint for a presentation tomorrow....

    DB:3.00:I Just Bought A New Toshiba Ultrabook And Office 365 But When I Go To Install It Says I Have An Invalid Key kx

    Hello Paul,

    As per the description provided, you’re receiving ‘Invalid Product key error’ while installing Office 365 suite.

    In order to fix the product key error issue, you may refer to the article mentioned below:
    http://office.microsoft.com/en-ca/support/fixing-product-key-problems-in-office-HA103981549.aspx

    Thank You.

  • RELEVANCY SCORE 3.00

    DB:3.00:I Just Bought New Hp Pavilion Dv7 Webcam Not Working xj



    cant find it in device manager

  • RELEVANCY SCORE 3.00

    DB:3.00:Just Bought A New Hp Lap Top With Simple Pass 2011 And The Scan Bar Does Not Seem To Be Working m7



    For some reason the scan for the SimplePass 2011 already seems not to be working JUST bought it today??

    DB:3.00:Just Bought A New Hp Lap Top With Simple Pass 2011 And The Scan Bar Does Not Seem To Be Working m7


    For some reason the scan for the SimplePass 2011 already seems not to be working JUST bought it today??

  • RELEVANCY SCORE 2.99

    DB:2.99:Hp Envy M6- 1225dx Notebook Pc: Please Install An Operating Systm On Your Hard Disk ja



    In June of 2013, I bought an HP Envy m6- 1225dx Notebook PC that came with Windows 8 on it. About 1 month ago, whenever I'd turn it on, it would make a ticking sound and show a blank black screen. I took it into the Geek Squad at Best Buy and they told me the hard drive was shot on it. I bought a new hard drive for it, installed it, and now when I turn it on, the ticking sound is gone but it displays a screen that says...

    Boot Device Not Found

    Please install an operating system on your hard disk.

    Hard Disk (3FO)

    F2 System Diagnostics

    I would just like to do what I should do from here.

    Thanks

    DB:2.99:Hp Envy M6- 1225dx Notebook Pc: Please Install An Operating Systm On Your Hard Disk ja


    Hi

    As you have mentioned that you have replaced the Hard drive will be blank you might haveto install the operating system back on the unit. In case you have receivedany recovery disc with the unit you may install them or please call HP technical support and order the disc. Or click on the link given below to order the disc.

    Looking for Recovery Discs

  • RELEVANCY SCORE 2.99

    DB:2.99:Hard Drive Failure 3d



    have a HP model wa793ua#aba notebook that the HD has Failed

    if i buy a 500GB drive locally and install will the Restore Discs i made when the system is new

    work with this HD or do i have to Buy a HD right from HP that is all set up with Partions

    or do i have to just go buy a new Copy of Windows 7 home 64 bit so i can restore it

    what about recoving all the extra stuff that came with the notebook when i bought or are they just gone forever

    DB:2.99:Hard Drive Failure 3d


    Hi,

    Here's one thing to check.

    Open windows Control Panel, open Administrative Tools and open Services. Scroll down the list until you see the entry 'Windows Update'. The service should show as Status = Started and Start-up Type = Automatic ( Delayed Start ).

    If you need to make a change to the above, just right click this service and select Properties, then in the dropdown box next to 'Start-up type', select Automatic (Delayed Start ) and click Apply to save the change. Then click the Start button.

    Regards,

    DP-K

  • RELEVANCY SCORE 2.99

    DB:2.99:Apps Wont Download z3



    I just bought a new hp pavilion notebook and it will not allow me to download new apps or update the old ones. It keeps telling me that it is pending. Please help!!!

    DB:2.99:Apps Wont Download z3


    Hello ksebast0,Welcome to the HP Forums!With your apps only showing pending, and not updating, or downloading. I would suggest taking a look at this Microsoft Forum post, 'Windows 8 apps are pending and never download from Windows Store'. Please follow through the steps that have been posted by community members.Now if you are still experiencing the issue after this, please let me know the full model number of your Pavilion notebook. I have included the document 'Guide to finding your product number'. As well please confirm if you are running Windows 8, or Windows 8.1. If you need assistance in finding this information, I have included the document 'Which Windows operating system am I running?'.Looking forward to working with you!

  • RELEVANCY SCORE 2.99

    DB:2.99:New Hard Drive mx



    Hard drive on Dv6 recently crashed and BIOS won't list it as being there. Bought a new drive. Can I use recovery disks I made when I bought the computer to re-load windows 7 on it?

    DB:2.99:New Hard Drive mx


    hi

    @the person who posted the last comment

    i am having the same prob do u got any solution? if yes please help

  • RELEVANCY SCORE 2.99

    DB:2.99:Essentials For New College Students m9


    I just bought a new macbook. WHat essential programs should i buy/download to take full control of my new apple notebook? Along with programs and software, what other kinds of stuff is important to have or just fun and useful?

    DB:2.99:Essentials For New College Students m9

    What exactly are these programs? I'm going to be taking lots of notes in my classes next year and anything that can help me would be great!

  • RELEVANCY SCORE 2.99

    DB:2.99:I Just Bought The New Acer C7 Notebook, How Do I Update Java? 97


  • RELEVANCY SCORE 2.99

    DB:2.99:Why Do Videos Stutter,When I Play Them? I Just Bought My Laptop Yesterday,It's A G6 da


  • RELEVANCY SCORE 2.99

    DB:2.99:A Pixex On My New Notebook Isn't Working!?! s9



    Just bought a new PCG-K115S notebook from staples and i found a tiny dot on my x-black display screen, after using a cloth i found the dot was not a dot but a tiny pixel which is not working.... im assuming this is a hardware fault... any suggestions?

  • RELEVANCY SCORE 2.98

    DB:2.98:New Hp - Cd Drive Not In "My Computer" mc



    Hi -

    I just bought a new HP TouchSmart tx2 with Windows 7.

    When I open "my computer" it lists the hard drive and the recovery drive, but when I put in a CD or DVD with data on them, there is no choice to open/explore the CD drive.

    Is there something I have to do before using these drives? I bought the laptop straight from HP.com so I figured everything would be setup and ready to go...

    Thanks!

    DB:2.98:New Hp - Cd Drive Not In "My Computer" mc


    did you install any software like Itunes or anything at all?

  • RELEVANCY SCORE 2.98

    DB:2.98:Battery Not Charging, Just Bought Replacement ck



    Hello I have a HP pavillion laptop dv4 1117nr , I just bought a replacement battery and the battery shows that it is able to be picked up, but when i PLUG IN MY AC ADAPTER, nothing appears showing it is plugged in. Also when my laptop is off, my battery does not charge. Any one know what's going on?

    DB:2.98:Battery Not Charging, Just Bought Replacement ck


    Hello I have a HP pavillion laptop dv4 1117nr , I just bought a replacement battery and the battery shows that it is able to be picked up, but when i PLUG IN MY AC ADAPTER, nothing appears showing it is plugged in. Also when my laptop is off, my battery does not charge. Any one know what's going on?

  • RELEVANCY SCORE 2.98

    DB:2.98:Free Games 8s



    I just bought a new HP notebook. I can't find the games that come with it; i.e.; Freecell, solitace

    where do I find it?

    DB:2.98:Free Games 8s


    I just bought a new HP notebook. I can't find the games that come with it; i.e.; Freecell, solitace

    where do I find it?

  • RELEVANCY SCORE 2.98

    DB:2.98:~.~ Gx 630 Turbo Mode ~.~ mp




    Erm, i am new here. I recently bought this notebook. Whenever i enable turbo mode it will freeze the notebook and bsod comes out... i just enable for awhile..

  • RELEVANCY SCORE 2.98

    DB:2.98:Office 2013 fp


    I just bought a new notebook with Windows 8.1 and Office 2013 installed..However, when I go to register the verification key for Office, it says that it is an incorrect key. What to do?Off

    DB:2.98:Office 2013 fp

    Office does not come with windows on new computers. New computers have a shortcut to buy it and to try a trial version. If you paid extra for Office you will have an activation code. If you have the 25 character activation key and it doesn't work, contact
    Office Support. See if anything here helps-
    http://office.microsoft.com/en-us/support/activate-office-2013-programs-HA102819770.aspx

  • RELEVANCY SCORE 2.97

    DB:2.97:Warranty 97



    I just bought a new laptop and wanted to know how to setup my warranty. Does it automatically kick in when I do my initial setup or do I have to do something different?

    DB:2.97:Warranty 97


    Hi,

    It should automatically kick in BUT you need to check to adjust date if required

    http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1376603200971.876444892.199480...

    Regards.

  • RELEVANCY SCORE 2.97

    DB:2.97:Dimension 3100 Usb Connectivity Issues... Help!! 91


    I just bought a new Plantronics cs-50 usb wireless VoIP headset and when I plug it in it to any of my USB ports it says, it doesn't recognize the device. When I plug it into my Inspiron Notebook it recognizes it immediately.

    DB:2.97:Dimension 3100 Usb Connectivity Issues... Help!! 91

    Have you tried the Plantronics website? This is copied off it:
    You can download the Plantronics drivers at:

    http://www.plantronics.com/north_america/en_US/support/downloads.jhtml

    You will also need the following drivers, which will be located on your Windows CD or may be located on your hard drive:

    Composite Device
    USB Audio
    USB Human Interface Device

    If you continue to have problems related to drivers, please contact our Computer Headset Support specialists at 800-544-4660 X5550.

    If you've already tried this, please ignore.

  • RELEVANCY SCORE 2.97

    DB:2.97:Microsoft Office 3d



    hi just bought a new HP pavilion touchsmart notebook pc-n019sa. I have microsoft office installed but no product key. Is it meant to come with a product key or am I meant to purchase one myself. Help on this matter would be really appreciated thanks

    DB:2.97:Microsoft Office 3d


    First time in HP. I bought: "HP ENVY Notebook dv6"; What a disappointment the non availability of Microsoft Office, I wanted to ask: there is not even the only vesrione Word and/or similar writing program??? Thank you

  • RELEVANCY SCORE 2.97

    DB:2.97:Cq61-411wm Reload Os fd



    Just bought this notebook yesterday. No OS disk. How do I reload Windows 7 when the inevitable happens?

  • RELEVANCY SCORE 2.97

    DB:2.97:I Bought A New Dell Notebook With Windows 7, When I Opened The Box, There Was No Cds For The Windows 7 Or Any Lablel To Show This Is Original Windows. p8


    i called the shop and they said this is the new windows, no cd or lablel on the note book, is this true?

    DB:2.97:I Bought A New Dell Notebook With Windows 7, When I Opened The Box, There Was No Cds For The Windows 7 Or Any Lablel To Show This Is Original Windows. p8

    That doesn't sound right to me -- computer manufacturers are required to attach the Certificate of Authenticity label with your product key on it somewhere on the computer prior to shipping the system to you. I would highly recommend getting in touch with
    Dell and advise them of the situation, they should be able to assist you further.

    For more information on contacting Dell Support, please see http://support.dell.com/

    Have a great day!

    Kristan M. Kenney ("Nighthawk64")

  • RELEVANCY SCORE 2.97

    DB:2.97:Hp 15-R011dx Notebook. Having Trouble Watching Videos. k9



    Hi!I just bought a new HP 15-r011dx Notebook with Windows 8.1 OS. It is running great except for when I try to watch videos. When the video buffers, the entire computer freezes, and the computer makes loud noises-like it is stuttering/chopping. It makes videos unviewable because of how often it happens. This problem happens on both Internet Explorer and Google Chrome. In addition, my internet connection is fine and I have installed all updates.

    Thanks!Kit

    DB:2.97:Hp 15-R011dx Notebook. Having Trouble Watching Videos. k9

    Thank you so much! The manual reinstall of the graphics driver fixed it! I greatly appreciate the help!

  • RELEVANCY SCORE 2.97

    DB:2.97:I Bought A New Acer Notebook With Windows 7, And Im Trying To Move The Old Pc Outlook Express To The New 83


    load outlook expredd to a new window7 notebook.

    DB:2.97:I Bought A New Acer Notebook With Windows 7, And Im Trying To Move The Old Pc Outlook Express To The New 83

    bill lopez wrote:
    load outlook expredd to a new window 7 notebook.

    That simply cannot be done. Outlook Express has always been "part of"
    older versions of Internet Explorer, and has never been available as a
    separate download. It has long since been discontinued as a product.

    Unlike most recent earlier versions of Windows, Windows 7 does not
    include any built-in email capability. You can download and install any
    other email client application of your choice, such as Outlook (must be
    purchased), Thunderbird (free), or Windows Live Mail (free).

    Thunderbird
    http://www.mozillamessaging.com/en-US/thunderbird/

    Windows Live Mail
    http://download.live.com/wlmail

    --

    Bruce Chambers

    Help us help you:
    http://www.catb.org/~esr/faqs/smart-questions.html

    http://support.microsoft.com/default.aspx/kb/555375

    They that can give up essential liberty to obtain a little temporary
    safety deserve neither liberty nor safety. ~Benjamin Franklin

    Many people would rather die than think; in fact, most do. ~Bertrand Russell

    The philosopher has never killed any priests, whereas the priest has
    killed a great many philosophers.
    ~ Denis Diderot

  • RELEVANCY SCORE 2.96

    DB:2.96:Fan Noise zc


    I recently bought a HP laptop (HP Pavillion 15 Notebook PC 15-p077sa). i started the laptop and its fine its just the fan is making a noise. its a brand new laptop i bought it on the 28/9/14. it doesnt make a considerable amount of noise but its even to notice it when your working.

    Any help will be apprieciated.

    Thanks

    DB:2.96:Fan Noise zc


    Hello @Calvin72,

    Welcome to the HP Forums, I hope you enjoy your experience!

    I understand that your notebook computer is producing a loud noise from the fan, and I would be happy to assist you in this matter!

    To correct the noise coming from the fan, I recommend following this document onReducing Fan Noise. This should help reduce the noise when running basic operations.

    If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlI hope this helps!Regards

  • RELEVANCY SCORE 2.96

    DB:2.96:Can't Upgrade To Regular Microsoft Word c7



    I just bought a new G62 and right now I have microsoft word starter 2010 and it doesn't have references or anything like that. I want to upgrade to the real microsoft office but it won't let me. I thought when I bought this computer I'd be able to have regular microsoft software.

    DB:2.96:Can't Upgrade To Regular Microsoft Word c7


    Microsoft office is a separate product and cost of notebook does not include licensing ofMicrosoftoffice but only includes Windows.

    IF you want to upgrade office , just buy your personal copy from website or from a store.

  • RELEVANCY SCORE 2.96

    DB:2.96:I Bought A New Hp Notebook And When I Bought It I Was Told Of A Free Up Grade To Windows7. How And Where Do I Upgrade f1


    Where and how do I get my free up grade from Vista to Windows7 that was told to me I would get.

    DB:2.96:I Bought A New Hp Notebook And When I Bought It I Was Told Of A Free Up Grade To Windows7. How And Where Do I Upgrade f1

    You can talk to the store you bought it from or talk to the manufacture of the computer. This link should help:

    http://www.microsoft.com/windows/buy/offers/upgrade-option.aspx

  • RELEVANCY SCORE 2.96

    DB:2.96:Not Able To Connect My New Dell Mini Notebook To Att 2wire 1k



    I just bought a new dell mini notebook and I'm not able to connect to att 2wire. The computer does a network search when my network comes up on the right I click and it wants to connect without allowing me to input my key.I did the set up page connecting to network. It will not keep wep or wep 2 connected.I was told that i needed to buy a cisco router? Help..

    DB:2.96:Not Able To Connect My New Dell Mini Notebook To Att 2wire 1k

    you shouldnt need to buy a diff router. is the netbook using windows 7 starter, ubuntu, or what. as in what os?