• RELEVANCY SCORE 3.40

    DB:3.40:Firefox Keeps Crashing Whenever I Go To Www.Springboard.Com. If I Go Through Internet Explorer, I Never Get Any Problem. I Always Have Problems With Firefox. I Run Windows Vista And Firefox 3.6.3. How Do I Overcome This Issue As Firefox Crashes More Than xf





    Firefox keeps crashing whenever i go to www.springboard.com to take surveys. If i go through Internet Explorer, i never get any problem. I always have problems with Firefox. I run Windows Vista and Firefox 3.6.3. Help Please

    Crash ID(s)

    b4d6f90f-66aa-49f2-a568-f25622100504

    DB:3.40:Firefox Keeps Crashing Whenever I Go To Www.Springboard.Com. If I Go Through Internet Explorer, I Never Get Any Problem. I Always Have Problems With Firefox. I Run Windows Vista And Firefox 3.6.3. How Do I Overcome This Issue As Firefox Crashes More Than xf


    Firefox keeps crashing whenever i go to www.springboard.com to take surveys. If i go through Internet Explorer, i never get any problem. I always have problems with Firefox. I run Windows Vista and Firefox 3.6.3. Help Please

    Crash ID(s)

    b4d6f90f-66aa-49f2-a568-f25622100504

  • RELEVANCY SCORE 3.39

    DB:3.39:Why Does Firefox Keep Crashing? fx





    Firefox keeps crashing whever I go to certain sites..such as espn..cbssportsline..onroto...rotoworld etc...why?

    DB:3.39:Why Does Firefox Keep Crashing? fx



    Firefox Crashes

    https://support.mozilla.com/en-US/kb/Firefox%20crashes

    Check and tell if its working.

  • RELEVANCY SCORE 3.37

    DB:3.37:The Events Space Keeps Crashing My Ps3? a7





    I was just on home and tried to get to the events space twice, it downloaded succesfully, but whenever I try to go to it, it just crashes my system at the loading screen is this happening to anyone else?

    MadS




    DB:3.37:The Events Space Keeps Crashing My Ps3? a7

    after i download the room. Crashed when it started to upload the room. Turned off my ps3 and it worked next time around i joined the room.Message Edited by SeWox on 27-08-2009 07:48 PM



  • RELEVANCY SCORE 3.15

    DB:3.15:Firefox Crashes fa



    my firefox keeps crashing. the plugins for adobe flashplayer keeps crashing. what do i do to fix this problem so it will not crash

    DB:3.15:Firefox Crashes fa



    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

    bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

    You can find the Report ID of recent crash reports on the "Help Troubleshooting Information" page (about:support).

    Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

    If necessary then you can open about: pages via the location/address bar.

    See:

    http://kb.mozillazine.org/Mozilla_Crash_Reporter
    https://support.mozilla.org/kb/Mozilla+Crash+Reporter

    You can try to disable hardware acceleration in Firefox.

    Tools Options Advanced General Browsing: "Use hardware acceleration when available"

    You need to close and restart Firefox after toggling this setting.

    https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

    You can check for problems with current Shockwave Flash plugin versions and try this:

    check for updates for your graphics drive drivers
    https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
    disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
    disable hardware acceleration in the Flash plugin

    See also:

    http://kb.mozillazine.org/Flash#Troubleshooting

  • RELEVANCY SCORE 3.14

    DB:3.14:Can Anyone Tell Me What This Crash Id Means: Bp-Bdb72915-469b-44a1-A70a-083572111111 -- Firefox Keeps Crashing On Startup, Even In Safe Mode sd



    Firefox keeps crashing on startup even in safe mode (i had also earlier tried to disable plugins and addons)

  • RELEVANCY SCORE 3.06

    DB:3.06:Freeze.Com Keeps Popping Up Whenever I Go To Another Website When Using Firefox, But When I Use Other Web Surfing Programs Like Ie, It Doesnt Do So. Whats Going On? md



    Freeze.com keeps popping up whenever I go to another website when using firefox, but when I use other web surfing programs like IE, it doesn't do so. What's going on?

    DB:3.06:Freeze.Com Keeps Popping Up Whenever I Go To Another Website When Using Firefox, But When I Use Other Web Surfing Programs Like Ie, It Doesnt Do So. Whats Going On? md



    Try looking for it as a program that may be removed from windows control panel. I have not come across this myself but I note there is a thread apparently relating to this problem https://support.mozilla.com/en-US/que.../770771 "How can I uninstall the Freeze.com NetAssistant add-on please? It will not uninstall in Safe-mode, it's not in \Profiles\i2szmemp.default\extensions and I can't find on the C:\ drive to remove. Can anyone help please?"

    Note in that thread there is a mention of a potential removal tool, being reported as a trojan, so if you do download any removal tools to help you, it may be wise to have them security scanned before you consider employing them.

  • RELEVANCY SCORE 3.04

    DB:3.04:Why Is Firefox Crashing And Closing After Updating? sm



    I just finished updating my firefox and everytime I go to my facebook or anywhere, it crashes and closes. I open it back up and it does it again. Why is it doing this? If it keeps it up, I will be using explorer from now on.

    DB:3.04:Why Is Firefox Crashing And Closing After Updating? sm


    I just finished updating my firefox and everytime I go to my facebook or anywhere, it crashes and closes. I open it back up and it does it again. Why is it doing this? If it keeps it up, I will be using explorer from now on.

  • RELEVANCY SCORE 2.99

    DB:2.99:Firefox Crashing On Startup Every Time. js



    I reinstalled it and it still keeps crashing.

    DB:2.99:Firefox Crashing On Startup Every Time. js


    I reinstalled it and it still keeps crashing.

  • RELEVANCY SCORE 2.99

    DB:2.99:I Can View Tv Episodes If I Use Internet Explorer But Cannot With Mozilla Firefox . Why? f8



    When I access Internet with Mozilla Firefox and then go to ABC.com to watch a TV episode, the loading symbol just keeps going around and around. If I access using Windows Internet Explorer, I can load a view TV episodes just fine. Why can't I use Mozilla Firefox successfully?

    URL of affected sites

    http://www/ABC.com

    DB:2.99:I Can View Tv Episodes If I Use Internet Explorer But Cannot With Mozilla Firefox . Why? f8



    Hello Mary.

    It's possible that you don't have the necessary plugins installed. Contact ABC for support about which plugins you need, or install the plugins that your Internet Explorer already has installed.

    Or you may be having a problem with some extension that is hindering your Firefox's normal behavior. Have you tried disabling all extensions (just to check), to see if Firefox goes back to normal?

  • RELEVANCY SCORE 2.97

    DB:2.97:The Adobe Plugin Keeps Crashing And I Have Tried Dom.Ipc.Plugins.Timeoutsecs To -1 It Doesnt Work. Any Other Suggestions? 9c



    The Adobe Flash Plugin keeps crashing in Firefox and I have the most up to date version. I have tried the dom.ipc.plugins.timeoutSecs to -1 but it still keeps crashing.

    This happened

    Every time Firefox opened

    == Since the plugin was installed

    DB:2.97:The Adobe Plugin Keeps Crashing And I Have Tried Dom.Ipc.Plugins.Timeoutsecs To -1 It Doesnt Work. Any Other Suggestions? 9c

    Helpful Reply


    My saviour!! This has finally fixed the same problem for me!!! Many many thanks to you!

  • RELEVANCY SCORE 2.96

    DB:2.96:Firefox Crashes 73



    I update to Firefox 3 and it keeps crashing. I never had issues before.

    DB:2.96:Firefox Crashes 73


    I update to Firefox 3 and it keeps crashing. I never had issues before.

  • RELEVANCY SCORE 2.94

    DB:2.94:Itunes Keeps Crashing Since 11.1.3 Update dc


    ITunes crashes whenever I launch it, it keeps saying "Do you want the application iTunes.app to accept incoming network connections?" I click allow, then also go into my firewall and change the permissions there. next time I launch, get same message and the permissions have changed.

    DB:2.94:Itunes Keeps Crashing Since 11.1.3 Update dc

    Thanks for the tip, Scott. Complete re-install of iTunes 11.1.3 did solve the crashing.

  • RELEVANCY SCORE 2.94

    DB:2.94:Firefox 4 Keeps Crashing. Had To Go Back To Earlier Version. zc



    I have had multiple crashes with version 4. No help by reinstalling. So I am back to version 3.xx. WHat's wrong?

    DB:2.94:Firefox 4 Keeps Crashing. Had To Go Back To Earlier Version. zc


    I have had multiple crashes with version 4. No help by reinstalling. So I am back to version 3.xx. WHat's wrong?

  • RELEVANCY SCORE 2.94

    DB:2.94:Keeps Crashing! 39



    I am having problems with my adobe flasher. I have windows 7 and use Firefox and updated to 11.6 r602 flash and whenever I plug-in my rabbit TV and try to watch a movie it crashes and won't play the movie. It keeps saying the DEP is protecting the computer. Please help, thank you.

    DB:2.94:Keeps Crashing! 39


    I am having problems with my adobe flasher. I have windows 7 and use Firefox and updated to 11.6 r602 flash and whenever I plug-in my rabbit TV and try to watch a movie it crashes and won't play the movie. It keeps saying the DEP is protecting the computer. Please help, thank you.

  • RELEVANCY SCORE 2.94

    DB:2.94:Internet Explorer Keeps Crashing Whenever I Try And Send An Attachment df


    My internet explorer keeps crashing whenever I try and send an attachment either through outlook or through gmail.

    DB:2.94:Internet Explorer Keeps Crashing Whenever I Try And Send An Attachment df


    YES. It worked! Thank you. I can send attachments now. However, now I need to figure out whichthird party browser extensionwas causing the problem.

    Glad that worked.

    If you re-enable third party browser
    extensions in the Advanced Internet Options then you could use "Manage add-ons" to selectively disable add-ons one at a time to find out a problematic
    one.

  • RELEVANCY SCORE 2.93

    DB:2.93:Can I Upgrade From 3.6.18 To 5 Or Need 4 First With Mac 10.6.7 ? 81



    Firefox keeps crashing after I have made an operating upgrade on my mac to 10.6.7. Currently on Firefox 3.6.18 and can I go directly to Firefox 5 or do I need to install 4 first?

    Thank you!

    DB:2.93:Can I Upgrade From 3.6.18 To 5 Or Need 4 First With Mac 10.6.7 ? 81


    Firefox keeps crashing after I have made an operating upgrade on my mac to 10.6.7. Currently on Firefox 3.6.18 and can I go directly to Firefox 5 or do I need to install 4 first?

    Thank you!

  • RELEVANCY SCORE 2.93

    DB:2.93:Firefox Is Crashing On Greatday Games.Com k8



    I cannot go to this site and play online games without firefox crashing.

    DB:2.93:Firefox Is Crashing On Greatday Games.Com k8


    I cannot go to this site and play online games without firefox crashing.

  • RELEVANCY SCORE 2.92

    DB:2.92:Y510 Crashing On Suspend af


    My Y510 used to work whenever you would shut the screen, or hit the power button and it would go into suspend.Now, everytime it tries to go into suspend, it just crashes. I've updated the BIOS, but no relief. It just keeps crashing and I keep losing work. Any fixes that you guys know of?

    DB:2.92:Y510 Crashing On Suspend af

    My Y510 used to work whenever you would shut the screen, or hit the power button and it would go into suspend.Now, everytime it tries to go into suspend, it just crashes. I've updated the BIOS, but no relief. It just keeps crashing and I keep losing work. Any fixes that you guys know of?

  • RELEVANCY SCORE 2.92

    DB:2.92:Firefox Keeps Crashing cf



    I need help, firefox keeps crashing on report when I click the firefox. also I did uninstall then install again, but it still keep crashing on! I have no idea how to fix this.

    here is crashing report.

    bp-feaee3ea-835a-450f-a739-75cd72130704

    bp-f5851fec-b317-4e10-a714-f931b2130704

    bp-e88a97ba-fe35-4ce3-813d-c98a62130703

    please let me know thank!

    DB:2.92:Firefox Keeps Crashing cf

    Chosen Solution


    finally! its work. i have to reset everything after safe mode. thank you very much!

  • RELEVANCY SCORE 2.91

    DB:2.91:My Skype Keeps Crashing cf


    My iPhone 5 is on iOS 7.0 beta, and whenever I go to Skype and try to message someone, it crashes. The app turns on fine but when I try to message someone crashes. Why is this? Does Skype I just need to be updated for iOS 7?

  • RELEVANCY SCORE 2.91

    DB:2.91:47l6200 Smart Tv - Eportal And Browser Keeps Crashing 7j



    Hi, I got this TV yesterday and have been trying to watch movies on the web dailymotion/youtube and apparently the browser keeps crashing.

    Also I am trying to figure out how to access my shared drive on my laptop and view those files on the TV. I have been able to connect to WIFI and browse the net , however the regular internet sites seems to be working fine though anything thats got flash or graphics (www.1channel.ch) tend to crash the browser. Please help.

    Model Number : 47L6200U

    S/W Version: 0.8.5.0 Oct 24 2012

    Firmware : 0150

    Also noticed if I go into eportal and then then click on videos/pictures it says "Device Removed" and goes back to the Cable mode , exiting the eportal mode.

    Any help is highly appreciated..

    DB:2.91:47l6200 Smart Tv - Eportal And Browser Keeps Crashing 7j


    Nope.. i still cannot watch any videos using the TV Browser. It fails to load or is real slow in rendering the page. I have heard the tv has a dual core processor , will it be the memory that could be causing this issue ?. Dailymotion , putlocker etc doesn't work...

  • RELEVANCY SCORE 2.91

    DB:2.91:Firefox Crashes kj



    It keeps on crashing...I can't get on :(

    DB:2.91:Firefox Crashes kj



    Create a new profile as a test to check if your current profile is causing the problems.

    See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

    There may be extensions and plugins installed by default in a new profile, so check that in "Tools Add-ons Extensions Plugins" in case there are still problems.

    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

    See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

    See:

    http://kb.mozillazine.org/Firefox_crashes
    https://support.mozilla.com/kb/Firefox+crashes

    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

    See:

    http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
    https://support.mozilla.com/kb/Mozilla+Crash+Reporter
    https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

  • RELEVANCY SCORE 2.91

    DB:2.91:Addons Manager And Zynga Causes Firefox To Crash 1z



    Whenever I go to addons Manager in version 33.1.1, Firefox crashes. I have tried repeatedly to access my addons with no success. This has been going on for at least a week now. This is also occuring with Zyngagames.com. It tells me flash keeps crashing, but I have tried to reload flash, reload firefox, etc. and nothing is working at all. Any answers? Guess I will have to use Google for awhile until you guys fix this.

    DB:2.91:Addons Manager And Zynga Causes Firefox To Crash 1z



    Do you happen to have any crash reports that were created? We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

    Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

    Thank you for your help!

    More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

  • RELEVANCY SCORE 2.91

    DB:2.91:I Cannot Update, No Matter How Many Times I Try, And Firefox Keeps Crashing sp



    Ive tried to update firefox several times, it wont update, it continually crashes, and I get the embarrassment page alot.

    DB:2.91:I Cannot Update, No Matter How Many Times I Try, And Firefox Keeps Crashing sp


    Ive tried to update firefox several times, it wont update, it continually crashes, and I get the embarrassment page alot.

  • RELEVANCY SCORE 2.91

    DB:2.91:Flash Player Crashes In Palemoon And Firefox ds



    firefox version 8 (latest)

    palemoon version 7.0.1

    flash player version 11.1.102.55

    Nvidia GTX 560ti (latest drivers)

    Hi,

    My flash player crashes whenever I try to change the volume/ pauze / go to fullscreen on sites like youtube. On other sites the pauze/volume features work but it still crashes when I go to fullscreen. The problem only occurs in firefox/palemoon because everything works fine in IE9 and the latest version of chrome. Hardware accelaration is turned off (I also tried to make it work with accel on).

    I've uploaded 2 crash dumps for firefox (which was a pain because most upload sites appear to use flash to help you browse for files, and it kept crashing)

    http://www.2shared.com/file/0IKFUjrB/d6c65009-f43b-46ac-b6fb-e508dc.html

    http://www.2shared.com/file/ix3NBoJM/41d61aad-394e-49bf-b071-239bf4.html

    Regards,

    Ben

    DB:2.91:Flash Player Crashes In Palemoon And Firefox ds


    benpin123_ would you also list the incident report number(s) that was sent to Mozilla? type the following in the URL address bar: about:crashes

    we would need the submitted incident number, which starts with "bp-" thanks in advance...

  • RELEVANCY SCORE 2.91

    DB:2.91:New Version Of Firefox Keeps Crashing Flash Player Ive Downloaded And Installed And Had To Uninstall kj



    I have downloaded and installed the new version of firefox at least twice and had to go back to the older version because it keeps crashing flash player. now sync will not update because of the older version of firefox

    DB:2.91:New Version Of Firefox Keeps Crashing Flash Player Ive Downloaded And Installed And Had To Uninstall kj



    Hi!

    It sounds like you're having trouble with Firefox for Desktop. I'd recommend contacting the Firefox for Desktop support forum here: https://support.mozilla.org/en-US/questions/new/desktop ; they'll be more knowledgeable and better able to answer your questions than the volunteers here at the Firefox OS forum.

    I hope that helps you!

  • RELEVANCY SCORE 2.90

    DB:2.90:Firefox Keeps Crashing On Startup 9j



    Whenever I try to open Firefox, it brings up a Crash Report notice, and if I click Restart Firefox, whether or not I submit the crash report, it only brings up another Crash Report Notice. I tried to fix the issue, but all of the suggested fixes (updating, safe mode) require Firefox to open, and I have not been able to complete them.

    DB:2.90:Firefox Keeps Crashing On Startup 9j

    Question owner


    Thanks. I actually tried this right before I saw this post, and it fixed it immediately.

  • RELEVANCY SCORE 2.90

    DB:2.90:Firefox Keeps Crashing After The Latest Update Was Installed - Can You Help pc



    Hi - earlier this evening I installed the latest update for firefox which appeared to go well and i opted to restart firefox - i had to 'click' as every page disappeared on a screen which required me to select ' stop script'. Since the download was installed - every time i restart firefox, i go to restore and it downloads about four or five previous sites i was on and then i get a message that firefox has stopped working - a restart of computer makes no difference. Firefox normally works perfect - can anyone advise?

    Thanks

    DB:2.90:Firefox Keeps Crashing After The Latest Update Was Installed - Can You Help pc


    Hi - earlier this evening I installed the latest update for firefox which appeared to go well and i opted to restart firefox - i had to 'click' as every page disappeared on a screen which required me to select ' stop script'. Since the download was installed - every time i restart firefox, i go to restore and it downloads about four or five previous sites i was on and then i get a message that firefox has stopped working - a restart of computer makes no difference. Firefox normally works perfect - can anyone advise?

    Thanks

  • RELEVANCY SCORE 2.89

    DB:2.89:Word Keeps Crashing Ahhhhh fc



    MS Word 2000 keeps crashing whenever I use it. I know it might be impossible for people to help but any help would be great.I can put the error online if it helps.

    DB:2.89:Word Keeps Crashing Ahhhhh fc


    It's Vaio Zone/Gigapocket or one of it's subprograms.See this for info

  • RELEVANCY SCORE 2.89

    DB:2.89:I Cannot Leave The Home Page Without Firefox Crashing. k3



    bold textMy home page is my hotmail account. I can go to mail and the hot links work. As soon as I try to go somewhere else like the bank or any bookmark, firefox will crash as soon as I get to the second w in www.
    I have tried uninstall and reinstall with no change

    DB:2.89:I Cannot Leave The Home Page Without Firefox Crashing. k3

    Question owner


    as soon as I cleared the address bar so that I could type about:crashes, Firefox closed down.

  • RELEVANCY SCORE 2.88

    DB:2.88:Firefox Beta 20 Keep Crashing? dj



    its keep crashing whenever i try to save an image or upload an image i tried to uninstall and re-install it but its still the same any help?

    DB:2.88:Firefox Beta 20 Keep Crashing? dj



    I can not say I understand the bug reports, but the first is old dating from 2010. The second is newer, and I guess from the description that the problem is mainly a Windows problem.

    I doubt the bugs are a helpful reference for emma12 but maybe at some time they will report a fix or a workaround. It is something causing a few thousand crashes each week.

    Presumably Windows/Firefox does not always crash on downloading images so the advice to try safemode is still worth following.

  • RELEVANCY SCORE 2.88

    DB:2.88:Firefox Crashes When I Go To Preferences 3m



    Firefox keeps crashing every time I try to access the preferences control panel. I am running OSX Lion 10.7.3 and have done everything from resetting my profile, using safe mode, etc. Still happens every time.

    DB:2.88:Firefox Crashes When I Go To Preferences 3m

    Question owner


    Already followed those procedures finitarry. That's how I ended up in here after reaching the section on "Getting help fixing this crash."

  • RELEVANCY SCORE 2.87

    DB:2.87:Firefox Keeps Crashing Whenever I Try Uploading Pictures/Files To Websites Like Facebook, Tumblr, Etc. Crash Signature Is: Pvmjpg21.Dll@0xe89f 3a



    Every time I try uploading files Firefox crashes. This happens on IE as well. I updated my plug ins. I tried troubleshooting but nothing I try fixes the problem.

    DB:2.87:Firefox Keeps Crashing Whenever I Try Uploading Pictures/Files To Websites Like Facebook, Tumblr, Etc. Crash Signature Is: Pvmjpg21.Dll@0xe89f 3a



    that's cool but id still advise you to contact Trusteer Reort and update to the latest version if you are using Trusteer

  • RELEVANCY SCORE 2.87

    DB:2.87:Sky Go Keeps Crashing On My Ipad Mini Any Ideas Why ka


    Trying to watch sky go on my iPad mini but it keeps crashing I have never had this problem before any suggestions ?

    DB:2.87:Sky Go Keeps Crashing On My Ipad Mini Any Ideas Why ka

    Hi Larabridges, thanks for getting in contact with us. Sorry to read you are having a problem like this. Would you first be able to try the steps in this link and get back to us after if you need any more help -http://help.sky.com/tv/sky-go/fix-sky-go-issues.

    Thanks Charlotte.




    Charlotte
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 2.87

    DB:2.87:Firefox Keeps Crashing Whenever I Load A Specific Webpage dd



    Whenever I load a page from "steampowered.com" or any of its affiliates, Firefox seems to crash right after it loads. This only happens when I have more than one tab; this has only started happening today. I have some crash logs if anyone needs it.

    DB:2.87:Firefox Keeps Crashing Whenever I Load A Specific Webpage dd

    Chosen Solution


    We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

    Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

    Note: If a recent Report ID does not start with bp- click on it to submit the report.

    (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

    Thank you for your help!

    More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

  • RELEVANCY SCORE 2.86

    DB:2.86:Firefox Keeps Crashing fp



    I'm on openSUSE 13.1 64-bit, and firefox keeps crashing for some reason. I have not been able to figure out what triggers it.
    crash id: 11dec5fd-6bee-42a3-b8d5-0ff762140524

    DB:2.86:Firefox Keeps Crashing fp

    Question owner


    bp-11dec5fd-6bee-42a3-b8d5-0ff762140524
    bp-34d838b1-299c-4a59-8d49-4df492140524
    bp-2f3c4860-8a71-4928-b39f-525842140523
    bp-2eb9e760-a7b0-4759-af24-962162140517
    bp-51be9cf5-1621-4115-8e47-75d642140512

  • RELEVANCY SCORE 2.86

    DB:2.86:The Speed Of The Latest Firefox Version Is Not Awesome - Its Crap 93



    Firefox keeps crashing with the message "Well, this is embarrassing" coming up all the time.

    Also, the speed is far from "Awesome" as you claim - it is in fact so slow I have started to go back to IE or Safari.

    DB:2.86:The Speed Of The Latest Firefox Version Is Not Awesome - Its Crap 93


    Firefox keeps crashing with the message "Well, this is embarrassing" coming up all the time.

    Also, the speed is far from "Awesome" as you claim - it is in fact so slow I have started to go back to IE or Safari.

  • RELEVANCY SCORE 2.86

    DB:2.86:Windows Movie Maker Keeps Crashing kc


    Hi, I have an Advent computer with Windows 8 and Windows Movie Maker keeps crashing whenever I try to edit a project. Can I have some help please?

    DB:2.86:Windows Movie Maker Keeps Crashing kc

    Hi, I have an Advent computer with Windows 8 and Windows Movie Maker keeps crashing whenever I try to edit a project. Can I have some help please?

    Try this:

  • RELEVANCY SCORE 2.85

    DB:2.85:Firefox Crashes 3k



    Firefox keeps crashing in succession. With Firefox even windows explorer also keeps crashing.

    I need a solution ASAP

    Please help

    DB:2.85:Firefox Crashes 3k



    Hey rpkunn,

    Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

    There is also a lot of useful stuff in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

    Hopefully this helps!

  • RELEVANCY SCORE 2.84

    DB:2.84:Firefox Keeps Crashing? pa



    On my android tablet, it won't stop crashing. I keep sending a report but it won't fix. I don't know how to fix it. Help?

    DB:2.84:Firefox Keeps Crashing? pa



    Does Firefox run long enough that you can open it and visit about:crashes ?

    Once you have about crashes you can long tap on the urls and choose share via email to get the urls out of Firefox.

  • RELEVANCY SCORE 2.84

    DB:2.84:Preview Keeps Crashing Since I Upgraded To Maverick? jf


    Since I installed Maverick, Preview keeps crashing!!?

    DB:2.84:Preview Keeps Crashing Since I Upgraded To Maverick? jf

    Hiis there a link to re install the Preview? i am using mavericks.thank you

  • RELEVANCY SCORE 2.84

    DB:2.84:Skype Keeps Crashing ... 8x



    Skype keeps crashing when i try to login...i am with the latest version of the skype







    Solved!
    Go to Solution.

    DB:2.84:Skype Keeps Crashing ... 8x


    I think the problem is gone now,thank you !

  • RELEVANCY SCORE 2.83

    DB:2.83:Itones Keeps Crashing When I Go To Itone Store dd


    itones keeps crashing when i go to itone store, please help.

    DB:2.83:Itones Keeps Crashing When I Go To Itone Store dd

    itones keeps crashing when i go to itone store, please help.

  • RELEVANCY SCORE 2.83

    DB:2.83:Firefox Crashes 1j



    i need help to fix problem i can not play any games especially farmville 2 it keeps on crashing

    DB:2.83:Firefox Crashes 1j



    You can check for problems with current Shockwave Flash plugin versions and try this:

    disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
    disable hardware acceleration in the Flash plugin

    See also:

    http://kb.mozillazine.org/Flash#Troubleshooting

  • RELEVANCY SCORE 2.83

    DB:2.83:Skype Keeps Crashing Whenever I Try To Change My Profile Picture. 83



    Everytime I choose to change my pic it shows the window preparing the camera and after a while, it crashes, without giving me time to select a file.

  • RELEVANCY SCORE 2.83

    DB:2.83:I Cannot Get Rid Of Firefox Crashing. How Do I Uninstall And Reinstall Completely While Keeping Our Bookmarks? j8



    I cannot get rid of Firefox crashing. I tried resetting and starting in Safe Mode, but it keeps crashing and "Not Responding" when I open it up and go to any site's first page. Should I reinstall even though it was done 2 months ago? How do I uninstall and reinstall completely while keeping our Bookmarks? I very much appreciate any help!

    DB:2.83:I Cannot Get Rid Of Firefox Crashing. How Do I Uninstall And Reinstall Completely While Keeping Our Bookmarks? j8



    Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

    You can try a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.

    http://kb.mozillazine.org/Installation_directory

    Download a fresh Firefox copy and save the file to the desktop.

    Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html

    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

    Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    http://kb.mozillazine.org/Uninstalling_Firefox

    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

    If you keep having problems then also create a new profile.

    http://kb.mozillazine.org/Profile_folder_-_Firefox
    http://kb.mozillazine.org/Profile_backup

    http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • RELEVANCY SCORE 2.83

    DB:2.83:Safari Keeps Crashing m8


    Since upgrading the latest Safari it keeps crashing about 3 times a day!
    What is that?
    Anybody else? Soon I really need to go FireFox but so far I like Safari!

    DB:2.83:Safari Keeps Crashing m8

    thanks I will do that. No, I never have 3rd party haxies installed.

  • RELEVANCY SCORE 2.82

    DB:2.82:Firefox Crashes mj



    Firefox keeps crashing and even the crash reporter doesn't report the crash log. I downloaded version 9 using Chrome and even that is crashing. If this keeps happening I'll have to reluctantly switch to Chrome or even worse...IE.

    I've copied and pasted the most recent crash log from 12/20/2011.

    DB:2.82:Firefox Crashes mj



    run a clean installation of Firefox 9 and check

    getfirefox.com

  • RELEVANCY SCORE 2.82

    DB:2.82:Program Keeps Crashing! xz


    Im doing this code and it keeps on saying that "a fatal exception has occurred: program will now exit" whenever I try to run it. It compiles fine it just keeps on crashing... Any help would be much appreciated.

    java.lang.NoSuchMethodError: main
    Exception in thread "main"

    is what i also receive after it crashes...

    DB:2.82:Program Keeps Crashing! xz

    lol clumsy me! thanks I really should have looked over my code better... I know i also have to make verify static as well.... thanks again

  • RELEVANCY SCORE 2.82

    DB:2.82:My Firefox Keeps Crashing Everytime I Try To Use A Search Engine Like Google Or Bing, What Do I Do? sj



    my firefox will open and go to my home page but when i navigate from that page it crashes.

    DB:2.82:My Firefox Keeps Crashing Everytime I Try To Use A Search Engine Like Google Or Bing, What Do I Do? sj



    Do a malware check with some malware scan programs.

    You need to scan with all programs because each program detects different malware.

    Make sure that you update each program to get the latest version of the database before doing a scan.

    http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    http://www.superantispyware.com/ - SuperAntispyware
    http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    http://www.safer-networking.org/en/index.html - Spybot Search Destroy
    http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

    See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

  • RELEVANCY SCORE 2.82

    DB:2.82:Firefox Keeps Crashing, Especially In Google k8



    Firefox keeps crashing, especially when I try to search in google.

    DB:2.82:Firefox Keeps Crashing, Especially In Google k8



    Do you still have the Arial Black font installed or did you uninstall it?

    What are your default fonts as set in "Extra Opties Inhoud Lettertypen" ?

    You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.

    http://kb.mozillazine.org/Preferences_not_saved
    http://kb.mozillazine.org/Resetting_preferences

    You can use this button to go to the Firefox profile folder:

    Help - Probleemoplossingsinformatie - Profielmap - Map tonen
    https://support.mozilla.org/kb/Using+the+Troubleshooting+Information+page

  • RELEVANCY SCORE 2.82

    DB:2.82:Firefox Crashes c7



    Firefox keeps crashing on me, I have tried to close ff, restart my computer, deleted and reinstalled ff, tried in safe mode, turned of extension manually, dumped data, and it still keeps crashing please advise.

    a04fe76b-2c92-495e-b3f7-c704e2140220

    and this one and I have about ten more

    92e54ff1-15f5-4c1c-9abb-cab122140220

    DB:2.82:Firefox Crashes c7



    https://crash-stats.mozilla.com/report/index/a04fe76b-2c92-495e-b3f7-c704e2140220

    https://crash-stats.mozilla.com/report/index/92e54ff1-15f5-4c1c-9abb-cab122140220

    Some other thoughts:

    Uninstall BitGuard to fix crashes with Firefox
    Troubleshoot Firefox issues caused by malware

  • RELEVANCY SCORE 2.81

    DB:2.81:Quicktime Crashes 9k


    Quicktime keeps on crashing whenever i try to run it. Applications that use Quicktime to display videos and images crash too (watching the Apple ads in Firefox causes Firefox to crash).

    I tried taking the Quicktime.app from another machine in which this works and yet it doesn't on mine.

    Anyone have any idea as to why?

    DB:2.81:Quicktime Crashes 9k

    Did you ever get this problem resolved?

    If so, how?

    Thanks,

    Phillip

  • RELEVANCY SCORE 2.81

    DB:2.81:I Am Aggravated fd



    When is Adobe flash player 11.3 going to get fixed? It keeps crashing firefox -- even try uninstalling and that doesn't work.

    DB:2.81:I Am Aggravated fd


    @ ASL4U,

    Which is your browser? Could you please see if JavaScript and Flash Player plug-in are enabled in your machine?

    http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_3__Enable_Fla sh_Player_Add_ons__if_you_are_using_Internet_Explorer_8_

    Thanks,

    Sunil

  • RELEVANCY SCORE 2.81

    DB:2.81:Final Cut Pro 7 Keeps Crashing 7s


    Hey, So Final Cut Pro 7 keeps crashing whenever I go to import something, whether it be music, a picture, a graphic, etc. I click import-what I want to import-choose, and then it crashes.

    So I was wondering if anyone knew why and how to fix that problem.

    Thanks!

    DB:2.81:Final Cut Pro 7 Keeps Crashing 7s

    I've been having the same issue. It's only been a problem since the upgrade to FCP 7, and generally only on import. Although FCP also seems less tolerant of the OS running copies or other functions in the background.

  • RELEVANCY SCORE 2.81

    DB:2.81:Firefox Crashes 98



    Firefox keeps crashing seconds after opening it, regardless of whether I have accessed anything or not. I have binned the current version and re-loaded it three times. I have also re-opend it in "safe mode." The immediate trigger for the repeated crashing seemed to be when I took the option to reset firefox to default factory settings (I was given this option at the bottom of the firefox page to make firefox go faster). It has not worked since.

    All help appreciated because I love firefox (other browsers still seem to be working).

    James.

    DB:2.81:Firefox Crashes 98

    Question owner


    Many thanks for answering so quickly. Yes it does seem to have worked. Much appreciated.

    James.

  • RELEVANCY SCORE 2.81

    DB:2.81:Skype Keeps Crashing 5 Seconds After I Sign In. Who Can I Go To For Help 8z


    DB:2.81:Skype Keeps Crashing 5 Seconds After I Sign In. Who Can I Go To For Help 8z


    http://skype.com/go/getskype-beta------this is the link to install the latest version from skype that will fix the crash issue that has been occurring for some time now---If u read many ,many posts thru out this forum it has been advised by both skype users and skype moderators that this latest version of skype that was introduced on November 17th will fix the crashing issue many are experiencing--it is Skype Beta 5.7--and it works--just read the posts---thru out this forum--and also see the link I posted below--------see this link posted from Heartbeat-------http://heartbeat.skype.com/2011/12/skype_for_windo​ws_crashing_on.html

  • RELEVANCY SCORE 2.80

    DB:2.80:Keep Firefox From Crashing Opening Pop Ups sf



    Windows 8.1 Firefox keeps Crashing And the popups will drive you nuts!!
    Can someone help/ or do I need to revert back to windows 7?

    DB:2.80:Keep Firefox From Crashing Opening Pop Ups sf



    Please post your crash reports as instructed above.

  • RELEVANCY SCORE 2.80

    DB:2.80:Firefox Plugin Container Keeps Crashing. jm



    Every god damn day.

    Every time I surf.

    Almost every time I go on youtube.

    For the past months.

    Resetted Firefox about 20 times.

    Started without any plugins.

    Uninstalled and reinstalled.

    Resetted Firefox 20 times more.

    WHAT ELSE CAN I DO? Do I have to start paying to get a decent BROWSER? Or should I switch to Chrome?

    DB:2.80:Firefox Plugin Container Keeps Crashing. jm



    Hello, Sorry to hear Flash is crashing :( See this for help:

    http://mzl.la/LIoF7y

    Report us back if this work

  • RELEVANCY SCORE 2.80

    DB:2.80:My Firefox Keeps Crashing And I Dont Know What To Do? pz



    My firefox web browser keeps crashing and it just doesnt turn on. It crashes when i try to turn it on. It dosent work in Safety mode or after reseting it. I have uninstalled and installed it, it worked once but now it is crashing again.

    DB:2.80:My Firefox Keeps Crashing And I Dont Know What To Do? pz



    Hello filipstanislawski, can you open firefox and paste the crash Report ID ? , if yes see how to do that : Get help fixing this crash

    definitely see :

    https://support.mozilla.org/en-US/questions/946561

    https://support.mozilla.org/en-US/questions/946667

    thank you

  • RELEVANCY SCORE 2.79

    DB:2.79:Adobe Flash Latest Version Keeps Crashing Firefox. How Do I Fix This Problem? 3c



    After upgrading to latest version of Flash I can't keep Firefox open. It keeps quitting!

  • RELEVANCY SCORE 2.79

    DB:2.79:Skype Keeps Crashing At Startup! fm



    Hi there

    Skype keeps crashing at startup ! How To i Stop It ?







    Solved!
    Go to Solution.

    DB:2.79:Skype Keeps Crashing At Startup! fm


    Thanks for the reply. But is there any way I can use the metro version?

  • RELEVANCY SCORE 2.79

    DB:2.79:Firefox Crashes jc



    adobe keeps crashing...even in safe mode. should I downgrade to a previous version?

    DB:2.79:Firefox Crashes jc

    Chosen Solution


    Yes, that crash report shows a problem with the Flash plugin.

    You can try these for problems with th Flash plugin:

    disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
    disable protected mode in Flash 11.3 and later
    disable hardware acceleration in the Flash plugin
    downgrade to Flash 11.2 or 10.3

    See:

    http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows

    https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox
    https://support.mozilla.org/kb/flash-113-crashes

  • RELEVANCY SCORE 2.78

    DB:2.78:Firefox Is Crashing And Ive Tryed A Lot Of Things From Your Trouble Shooting Page And It Is Still Crashing. p1



    I need the fire fox keeps crashing I don't know what to do.

  • RELEVANCY SCORE 2.78

    DB:2.78:Firefox Crashes When I Try To Play Videos At You Tube 11



    Firefox keeps crashing when I go to You Tube and watch a single video or videos on a playlist that I created. Other websites are not crashing, just You Tube. I'm using Firefox 3.6.3. I recently downloaded the latest version of Adobe Flashplayer as well.

    Crash ID(s)

    ID: 17b51d60-b930-4d18-93e3-592412100528 Signature: PR_NotifyAll

    DB:2.78:Firefox Crashes When I Try To Play Videos At You Tube 11

    Question owner


    You tube stops working if i want to move (the start of) the video back. what i do ... i stop plugin-container.exe and reload. This is not funny o more. I am gonna download a new (older browser)

  • RELEVANCY SCORE 2.78

    DB:2.78:Calendar Keeps Crashing jm


    My Calendar keeps crashing on my iMac whenever I open it. Anyone else have this problem?

    DB:2.78:Calendar Keeps Crashing jm

    Thanks Ferd. I read the other link you provided above about .plists and found it very clear, simple, informative. Thank you again After reading it, I realised this was perhaps the one thing I wouldn't be able to change----your solution *works.* Period! But if I have one little problem in my entire Mac and it's this? Then hey, I'm ok And it actually gave me the push to do what I've wanted to do for ages (this is a brand new MacBook Air I'm on, after using MacAir and MacBook for years), and that was to use Fantastical Calendar as an alternative. I love iCal, but the good thing about Fantastical is it uses all your iCal info and when you instal it, it sits in your menu bar and is so user friendly and simple, so I did it. I'm not so much of a techie that I want to start trying to find solutions for things I can easily avoid Thanks again for your help, I really appreciate it.....

  • RELEVANCY SCORE 2.78

    DB:2.78:Firefox Has Been Crashing Nonstop For Days Now - What Is The Problem? I Downloaded 4 And Its Even Worse Now! pm



    It is not just one site I am in - it just keeps crashing - asks me if I want to start over or go back but never goes back so have to completely get back into mail or whatever. It's becoming very annoying and will have to go to another internet site because this is just not right.

    DB:2.78:Firefox Has Been Crashing Nonstop For Days Now - What Is The Problem? I Downloaded 4 And Its Even Worse Now! pm



    Hi there,

    I would recommend you check your plugins. It is very possible that one of your plugins is the culprit and is in need of upgrading. Mozilla offers a great tool for checking your plugins.

    Hope that helps!

    Mike

  • RELEVANCY SCORE 2.78

    DB:2.78:New Version Of Firefox Keeps Crashing With Google Mail kz



    If I go to the Google Mail log in page Firefox crashes every time. No problem with Internet Explorer. Also find that latest version of Firefox has problems freezing when reopened after a crash.

    DB:2.78:New Version Of Firefox Keeps Crashing With Google Mail kz

    Question owner


    Thanks Swarnava have done that and it is now OK! Hadn't realised there was Firefox 8 yet. Have found Firefox 7 not as good as previous versions so hopefully 8 will be back on course.

  • RELEVANCY SCORE 2.78

    DB:2.78:Version 11.6. R602 Adobe Flash Player Keeps Crashing When I Select A Movie On Sky Go. c9



    Version 11.6. r602 Adobe Flash Player keeps crashing when I select a movie on Sky Go. Is there a solution to stop this happening please?

    DB:2.78:Version 11.6. R602 Adobe Flash Player Keeps Crashing When I Select A Movie On Sky Go. c9

    Hi LEN+COLLINS,

    Thank you for taking the time to join the Sky Help Forum and welcome to our community.

    I am sorry to read that this problem seems to beoccurringwhen you are trying to view a movie on Sky Go. What we would do in this instance is ask if you could delete and uninstall any Sky Go applications you may have installed on your device along with any Microsoft Silverlight content that you have, reboot your device, and then download these programmes once again.

    If this helps please accept as solution, if this does not help please post back into the forum.

    Thanks

  • RELEVANCY SCORE 2.78

    DB:2.78:App Keeps Crashing ck


    My app keeps crashing whenever I go onto it and I'm not able to do anything. I'm using iPhone 4s version 7.0.2

    DB:2.78:App Keeps Crashing ck

    Glad to hear that bhoys1888.

    You know where we are if you need any further help.

    Thanks,




    Laura-W
    Community Coordinator
    Community Welcome, Hints Tips
    Sky Help Centre http://www.sky.com/help

  • RELEVANCY SCORE 2.77

    DB:2.77:Spotify Crashing zj



    The new version of spotify that i just downloaded this morning keeps crashing whenever i try to star something.

    DB:2.77:Spotify Crashing zj


    Its the operating system which runs on iPhones and iPads (mobile devices), a Macbook pro runs Mac OS X which runs the desktop/laptop version of Spotify.





    PeterSpotify Community Mentor and TroubleshooterSpotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

    If this post was helpful, please add kudos below!

  • RELEVANCY SCORE 2.77

    DB:2.77:Firedox 26 Keeps Crashing jc



    Firefox 26 keeps crashing, I had no problems until I updated from 25, sometimes I go days without a crash, sometimes it crashes every 5 minutes. Here is the crash report, please help.

    https://crash-stats.mozilla.com/report/index/679f8c10-b205-45aa-8917-e5f032140118

    DB:2.77:Firedox 26 Keeps Crashing jc



    Hello,

    Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

    (If you're using an added theme, switch to the Default theme.)

    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:

    If Firefox is not running, you can start Firefox in Safe Mode as follows:

    On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
    On Mac: Hold the option key while starting Firefox.
    On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

    Once you get the pop-up, just select "'Start in Safe Mode"

    If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

    To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

    Thank you.

  • RELEVANCY SCORE 2.77

    DB:2.77:I Cannot Update Firefox Because It Says You Do Not Have Permission To Odify Firefox. How Do I Update The Firefox That Keepsm Crashing? zj



    I cannot update Firefox because it says "you do not have permission to modify Firefox". How do I update the Firefox that keeps crashing? I cannot find any information or answers regarding this issue. You have thousands of Qs As, but none on this issue, which keeps happening.

    DB:2.77:I Cannot Update Firefox Because It Says You Do Not Have Permission To Odify Firefox. How Do I Update The Firefox That Keepsm Crashing? zj



    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

    Download a new copy of the Firefox program and save the DMG file to the desktop

    Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html

    Trash the current Firefox application to do a clean (re-)install
    Install the new version that you have downloaded

    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

    http://kb.mozillazine.org/Profile_folder_-_Firefox

  • RELEVANCY SCORE 2.77

    DB:2.77:Firefox Keeps Crashing When Minimized ck



    Whenever i try to minimize my firefox i crashes, this also happens when i try to download certain files even in the same format. my windows is up to date i tried to run it in safe mode it still crashes i tried reinstalling it numerous times none of the above help

    DB:2.77:Firefox Keeps Crashing When Minimized ck

    Question owner


    The new profile didn't help and what I'm having isn't a flash crash because the flash plugins work perfectly fine and it doesn't matter on which webpage i am on it Firefox still crashes whenever minimized.
    here is the full crash report if this helps:
    https://crash-stats.mozilla.com/report/index/bp-2b5acf9a-c157-40b9-b292-33a802120709

  • RELEVANCY SCORE 2.77

    DB:2.77:Is Firefox Ready To Work With Yosemite Os? kz



    Since I updated from Mavericks to Yosemite, my browser keeps on crashing.

    DB:2.77:Is Firefox Ready To Work With Yosemite Os? kz



    Hello 4Lynn4, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

    Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

    Thank you for your help!

    More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

    Also to answer your question : the system requirements for 10.10 are almost the same as 10.9, but for fully support see the next bug.... We'll have new hardware to support this platform arriving early in 2015.

    Bug 1079468- [tracking][10.10] Continuous integration testing on OS X 10.10 Yosemite

    {please do not comment in bug reports, there are for developers}

    thank you

  • RELEVANCY SCORE 2.76

    DB:2.76:The Debugger Keeps Opening By Itself ca



    Whenever I open Firefox (or even IE/Chrome) the Web Developer/Debugger page keeps appearing by itself even though I did not open it myself. Usually this happens when I go to another website from the Firefox start page. What is happening? Pls help!!!

    DB:2.76:The Debugger Keeps Opening By Itself ca



    You must have a stuck key on the keyboard if it happens in all browsers.

    http://www.wikihow.com/Fix-Sticky-Keyboard-Keys

    Does that work?

  • RELEVANCY SCORE 2.76

    DB:2.76:Firefox Keeps Crashing k7



    Every time I open more then two tabs and try to close one of them Firefox crashes. I am not a computer genius I need a simple fix for this.

    DB:2.76:Firefox Keeps Crashing k7



    If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

    bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

    You can find the IDs of the submitted crash reports on the about:crashes page.

    You can open the about:crashes page via the location bar, like you open a website.

    See:

    http://kb.mozillazine.org/Mozilla_Crash_Reporter
    https://support.mozilla.org/kb/Mozilla+Crash+Reporter

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools Add-ons Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools Add-ons Appearance).

    Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

    https://support.mozilla.org/kb/Safe+Mode
    https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • RELEVANCY SCORE 2.76

    DB:2.76:Firefox Keeps On Crashing - I Tried All The Solutions 7k



    My firefox keeps on crashing. So i decided to reinstall Windows XP install all drivers and update them but unfortunately firefox keeps on crashing.

    I've tried all the theories on Firefox to solve it but still it keeps on crashing. This happens any time.

    If i can't solve this i don't see no further options to make Chrome my default browser.

    Who can provide me a solution?

    Thank You very much.

    DB:2.76:Firefox Keeps On Crashing - I Tried All The Solutions 7k

    Question owner


    the-edmeister i have bad news, it crashed. It's more stable but still crashed. Is my Ram Memory maybe broken?

    The day it happened when my GF closed Firefox but it closed with an error.

  • RELEVANCY SCORE 2.76

    DB:2.76:Firefox Keeps Trying To Prepend Www. To A Url I Type In The Location Bar. x1



    I have gone to about:config and toggled browser.fixup.alternate.enabled to false and have even changed browser.fixup.alternate.prefix to a blank value. Nothing changed. Firefox still insists on prepending www to my URL.

    How do I disable this colossally stupid and aggravating "feature"?

    DB:2.76:Firefox Keeps Trying To Prepend Www. To A Url I Type In The Location Bar. x1



    Does that happen with all URLs?

    Firefox may still have a cached version of the www. version of the URL.

    Clear the cache and the cookies from sites that cause problems.

    "Clear the Cache":

    Tools Options Advanced Network Offline Storage (Cache): "Clear Now"

    "Remove Cookies" from sites causing problems:

    Tools Options Privacy Cookies: "Show Cookies"

  • RELEVANCY SCORE 2.75

    DB:2.75:I Have Noticed Lately That Firefox Crashes A Lot More Frequently Than Before. Why? I Am Careful To Install All Firefox Updates. cx



    Firefox has been crashing on many sites, not just Facebook. I started using Firefox years ago because of spamming issues with email. Now I get more spam than ever before and many websites crash while on them. I update the Firefox whenever there is an update. If you can't stabilize Firefox, I will be forced to go back to Internet Explorer which I do NOT like.

    DB:2.75:I Have Noticed Lately That Firefox Crashes A Lot More Frequently Than Before. Why? I Am Careful To Install All Firefox Updates. cx


    Firefox has been crashing on many sites, not just Facebook. I started using Firefox years ago because of spamming issues with email. Now I get more spam than ever before and many websites crash while on them. I update the Firefox whenever there is an update. If you can't stabilize Firefox, I will be forced to go back to Internet Explorer which I do NOT like.

  • RELEVANCY SCORE 2.75

    DB:2.75:Firefox Keeps Crashing After Much Troubleshooting... sf



    Whenever i put some load onto firefox as in multi tabs open... streaming, surfing, maybe a download... pretty much my normal interweb abuse it has been crashing... like every 5-10 minutes and it is killing me. Some fixes i tryed:
    -New profile
    -Updates addons (even though it still shows flash as out of date even though i have installed the update twice now.)
    -Disabled addons
    -Reinstalled firefox freshly... no addons/bookmarks... anything
    -reset firefox.

    No crash sig on any of my reports... please help starting to think it is system based not firefoxes fault... however that works...

    DB:2.75:Firefox Keeps Crashing After Much Troubleshooting... sf



    Hi lkingsland, can you associate the problem with any particular kind of content, such as Flash or other media?

    Assuming you are running a recent version of Flash, try disabling the new protected mode, since that feature is still being debugged. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

    A standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode.

    First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

    Next, restart Firefox in Firefox's Safe Mode (Troubleshoot Firefox issues using Safe Mode) using

    Help Restart with Add-ons Disabled

    In the dialog, click "Start in Safe Mode."

    Any improvement?

  • RELEVANCY SCORE 2.75

    DB:2.75:Problem Getting To Terminal cp



    My greeter application keeps crashing at boot. Id like to fix it on my own, but unfortunately whenever I try to go to terminal (ctrl+alt+backspace) it just reboots the GUI and crashes again. Is there a way to boot directly to terminal to get me out of this loop? As of now I dont know how to edit anything because its stuck looping into a crashing GUI.

    DB:2.75:Problem Getting To Terminal cp


    To make it permanent, you need to edit you grub menu file in /boot/grub/menu.list

  • RELEVANCY SCORE 2.75

    DB:2.75:Firefox Crashes 8c



    Firefox keeps crashing when I try to open it. I can't even get to open it in safe mode.
    Crash ID: bp-af0220ea-8739-4c15-881b-0a6af2140213

    DB:2.75:Firefox Crashes 8c



    Can you bring up the Profile Manager to create a new profile?

    Try to create a new profile as a test to check if your current profile is causing the problems.

    See "Creating a profile":

    https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

    If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • RELEVANCY SCORE 2.75

    DB:2.75:Ipad Keeps Crashing zc


    Is anyone iPad keeps crashing since the ios5 update? Every application I go into after a couple of seconds it closes and goes directly to home screen

    DB:2.75:Ipad Keeps Crashing zc

    Is anyone iPad keeps crashing since the ios5 update? Every application I go into after a couple of seconds it closes and goes directly to home screen

  • RELEVANCY SCORE 2.74

    DB:2.74:Skype Keeps Crashing. f8



    I generally log onto Skype whenever I start up my computer. Today, while I was on the internet Skype randomly shut down and said it stopped working. I tried to log back in and the screen just turns white and says Skype has stopped working. I have uninstalled and reinstalled 3 times and it still does this. Can someone please help me?







    Solved!
    Go to Solution.

    DB:2.74:Skype Keeps Crashing. f8


    Open Windows Event Viewer and look for any recent error messages with timestamp corresponding to Skype crash.

  • RELEVANCY SCORE 2.74

    DB:2.74:Priority Moments App Keeps Crashing jc



    My O2 priority moments app keeps crashing whenever I try to open an offer on my Xperia Tipo, I've tried reinstalling the app and restarting my phone, but it still crashes on both wifi and 3g mode

    DB:2.74:Priority Moments App Keeps Crashing jc

    I think The OP Has already done something similar to that procedure MI5. Has Uk Customer Services been of any help ?Possibly a soft reset or hard reset may help.Be sure to make a back up before hard resetting.Help link on the procedure.http://mydailyalerts.com/how-to-hard-reset-sony-xp​eria-tipo



  • RELEVANCY SCORE 2.74

    DB:2.74:After The Latest Firefox Update That Was Automatically Downloaded Yesterday, My Firefox Keeps Crashing! It Has Never Done This Before. x9



    After the latest Firefox update that was automatically downloaded yesterday, my Firefox keeps crashing! It has never done this before.

    I dont believe it is a problem with the connection, or even websites, because when I try to even clear my history or go into Firefox menu, the program freezes and goes into the not responding mode.

    I want to uninstall and reinstall it, but I don't want to lose my bookmarks. Im so frustrated. :(

    DB:2.74:After The Latest Firefox Update That Was Automatically Downloaded Yesterday, My Firefox Keeps Crashing! It Has Never Done This Before. x9



    Hi,

    You can try to start Firefox in Safe Mode, or in a new profile.

    If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and related files in all the different configuration areas/modules of the security software. Instead create new allow/trusted rules for Firefox + its related processes. Even otherwise the security software may also ask again when Firefox is started and you can try to allow/trust at that time. Please see this.

    AV/Firewalls Configuration

    All your personal data is stored in another [Firefox folder (Profile Folder) which is separate from the Firefox installation folder and files. You can take a backup of this folder or individual files.

    Recovering

  • RELEVANCY SCORE 2.73

    DB:2.73:Firefox Keeps Crashing, And Adobe Plugin Crashing, Too? jm



    So, for a few days now, Firefox has been extremely touchy. It would crash at random times, but now, it crashes whenever I try to type something. It has gotten progressively worse. Also, I cannot play videos, as "Adobe Plugin has crashed". This isn't just once or twice. This is every video on every site. Please help!

    If it's of any correlation, I was getting bluescreens and such earlier.

    DB:2.73:Firefox Keeps Crashing, And Adobe Plugin Crashing, Too? jm



    Hi betinstyle,

    This article gives tips for Crashes,and also explains how to navigate to about:crashes where you will find the Crash IDs.

    Firefox crashes - Troubleshoot, prevent and get help fixing crashes

    Please read that article and post a couple of crash IDs in a new thread if you are not able to solve the problem yourself. Use the link [/questions/new]

    Or the link in the above linked article.

  • RELEVANCY SCORE 2.73

    DB:2.73:I Have Firefox 3.6.13 And The Adobe Flash Player Keeps Crashing On Me. 3s



    I have Firefox 3.6.13 and the adobe flash player keeps crashing on me. And then it freezes firefox. It was working last night then a few minutes later when i was trying to upload images to my fan sites coppermine gallery which uses the flash uploader thing it started crashing on me. For no reason. How can i fix this? I've tried going to help Check for updates to go to 3.6.6 but it doesnt give me the option to go back to an older version.

    DB:2.73:I Have Firefox 3.6.13 And The Adobe Flash Player Keeps Crashing On Me. 3s



    If your FireFox have problems with uploading files and such stuff enter this site:

    http://get.adobe.com/flashplayer/

    trough your Mozilla and download Adobe Flash Player

    That worked for me :)

  • RELEVANCY SCORE 2.73

    DB:2.73:Photoshop Cc Keeps Crashing 9f


    PHOTOSHOP CC keeps crashing. I use it once. Go to open another photo and crashes again.Are there preferences I can delete. If so, I can't find them.

    DB:2.73:Photoshop Cc Keeps Crashing 9f

    I'm having the same issues with Photoshop cc ...partially launches and then errors and crashes. Signing out and back in again didn't help me either.

  • RELEVANCY SCORE 2.73

    DB:2.73:Itunes On My Iphone 4s Keeps Crashing.. Help? mf


    Whenever I go into the iTunes on my iPhone and view the top music chart.. It would crash.. This happened for about 5 times.. Can someone help me?

  • RELEVANCY SCORE 2.73

    DB:2.73:Crashes Everytime I Surf The Web pj



    every time I try to surf the net firefox rc 4 keeps crashing

    DB:2.73:Crashes Everytime I Surf The Web pj


    every time I try to surf the net firefox rc 4 keeps crashing

  • RELEVANCY SCORE 2.73

    DB:2.73:Firefox Crashes And Gives The Reason As Msvcr90.Dll What Should I Do k3



    firefox keeps crashing and the error report says its because of msvcr90.dll what to do to stop it from crashing. when i go to tools addons it crashes also. please help

    DB:2.73:Firefox Crashes And Gives The Reason As Msvcr90.Dll What Should I Do k3



    I will try this. I have two versions of Windows XP SP3 on my PC on two different hard disks and I get the same failure on both systems. I suspect it may be the result of a recent update to XP.

  • RELEVANCY SCORE 2.73

    DB:2.73:Spotify Keeps Crashing da


    Hello, I have an Ipad 2. 64 GBI am a Spotify Premiummember for long time .I have reinstalled Spotify many times on my Ipad but it keeps crashing !I always have to go through every song again to make them offline available !Why does Spotify keeps crashing ?

    DB:2.73:Spotify Keeps Crashing da

    yes quiet a lot , but it happens most of the time when i'm playing a song and at the same time i look for another song when i'm connected to the internet !

  • RELEVANCY SCORE 2.73

    DB:2.73:Firefox Keeps Crashing Because Of Flash kk



    everytime i open firefox and go to a site like youtube or ign its immediately shuts down. im guessing it is because of flash or another plugin as some sites like google do not have this issue. would love some help as this is affecting every browser on my pc.

    DB:2.73:Firefox Keeps Crashing Because Of Flash kk



    thanks for the quick response!

    the crash reports should be recent ones...

    I wondered about this... if it would help... I'll do this and see...
    Disable hardware graphics acceleration in Firefox and in Flash

    thanks

    here's the first one on the crash list about:crashes

    94b6025c-0565-43d3-baa0-0a2f51160288-browser

  • RELEVANCY SCORE 2.73

    DB:2.73:Skype Crashing Upon Call 1x



    Whenever I enter/start a call or go into settings, skype crashes. I've updated all drivers/reinstalled skype but it keeps on crashing for no apparant reason. Has only started crashing today.

    Cheers!

    DB:2.73:Skype Crashing Upon Call 1x


    Thanks but I found out it was a problem with my audio being routed through my webcam software instead of my sound card. Unplugged webcam and restarted and that fixed it.

    Thanks anyway!

  • RELEVANCY SCORE 2.73

    DB:2.73:Premiere Pro Won't Open. ap



    Premiere keeps crashing whenever I attempt to open it. Please help.

    DB:2.73:Premiere Pro Won't Open. ap


    More information needed for someone to help... please click below and provide the requested information

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

    Possible video adapter problems

    What is your exact brand/model graphics adapter (ATI or nVidia or ???)

    What is your exact graphics adapter driver version?

    Have you gone to the vendor web site to check for a newer driver?

    For Windows, do NOT rely on Windows Update to have current driver information

    -you need to go direct to the vendor web site and check updates for yourself

    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • RELEVANCY SCORE 2.73

    DB:2.73:Firefox Useless - Adobe Flash Crashing Also With Update 3.6.10 Any Solution :( 8f



    Firefox keeps crashing cause the Adobe Flash plugin. Updated to Firefox 3.6.10 still no help. No previous updates for 3.6 have helped either. Forced to swap for Google Crome? Is Googleplex involved, suddenly the most stable browser has become useless. I go for Internet Explorer. Support Bill Gates.

    DB:2.73:Firefox Useless - Adobe Flash Crashing Also With Update 3.6.10 Any Solution :( 8f



    BrowseIT:

    Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

    Java Plug-in 1.6.0_02 for Netscape Navigator (DLL Helper)

    Update the Java plugin to the latest version.

    http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

    Do a malware check with a few malware scan programs.

    You need to use all programs because each detects different malware.

    Make sure that you update each program to get the latest version of the database before doing a scan.

    http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    http://www.superantispyware.com/ - SuperAntispyware
    http://www.safer-networking.org/en/index.html - Spybot Search Destroy
    http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page

    See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

  • RELEVANCY SCORE 2.73

    DB:2.73:The New Version Of Firefox 34 Keeps Crashing. 1s



    I dont open any sites that I have not opened before. But Firefox just keeps crashing after the update to the latest version.

    DB:2.73:The New Version Of Firefox 34 Keeps Crashing. 1s



    Hello,

    Try Firefox Safe Mode to see if the problem persists. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

    In Firefox 29.0 and above, click the menu button

    , click Help

    and select Restart with Add-ons Disabled.
    In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

    If Firefox is not running, you can start Firefox in Safe Mode as follows:

    On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
    On Mac: Hold the option key while starting Firefox.
    On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

    When the Firefox Safe Mode window appears, select "Start in Safe Mode".

    If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

    To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

    Cheers,

    Snowydogs

  • RELEVANCY SCORE 2.73

    DB:2.73:Firefox Keeps Crashing When I Try To Open It zj



    everytime i try to open it it keeps crashing already updated and tryed everything on here and nothing seems to fix my proplem

    DB:2.73:Firefox Keeps Crashing When I Try To Open It zj


    everytime i try to open it it keeps crashing already updated and tryed everything on here and nothing seems to fix my proplem