• RELEVANCY SCORE 4.31

    DB:4.31:Iphone 5 Won't Send Texts Abroad But Can Receive And Make Calls z1





    My boyfriend is in Thailand for 2 weeks. He can receive all my texts and call me but it won't let him text keeps coming up not delivered at the side of the message. Can anybody help please? Thanks

    DB:4.31:Iphone 5 Won't Send Texts Abroad But Can Receive And Make Calls z1

    Hi @Emmatapps

    If you are both using iPhones it is possible that the phone is trying to send the message via iMessage. If he doesn't have a data add on then these would fail.

    Could you get him to turn iMessage off in settings if he is not using wiFi and to try again?

    Thanks

    Sorcha




  • RELEVANCY SCORE 3.61

    DB:3.61:Can Receive Texts While Abroad, But Can't Send Texts Or Make Calls 88






    How is it that I can receive text messages while abroad in Europe, but I cannot send text messages or make calls? When I attempt to make a call (I am currently in Italy), I get an automated message in Italian and the call does not connect. I have roaming activated on my plan. I currently am using a Nexus 5 but I had exactly the same problems last year in France with my iPhone 3GS.

    This is SO frustrating!

    DB:3.61:Can Receive Texts While Abroad, But Can't Send Texts Or Make Calls 88


    Hi karltownsend,

    Welcome to the EE Community, thanks for posting.

    From your description of the issue it sounds like your account has only been enabled for roaming but not for international calling. This is easily fixed. Please drop me a PM and I'll help get this sorted for you.

    Best regards,

    Rory




  • RELEVANCY SCORE 3.50

    DB:3.50:Iphone 4s Won't Recieve Calls Or Texts But Signal Is Fine? f8






    My iphone 4s won't recieve calls or texts. When you call the phone it rings once and then goes to the voicemail and I can't recieve any texts at all. My signal is fine and I have no problem accessing the internet. I can send texts and people have confirmed that they have been recieved. I checked for advice on the Apple website, and have reset both my network settings and the phone, sadly it made no difference.

    Any ideas anyone?

    DB:3.50:Iphone 4s Won't Recieve Calls Or Texts But Signal Is Fine? f8

    I have an I phone 4s I can not receive texts or calls I have tried everything I can think of doing and still can't receive calls and texts any suggestions why I can't receive calls a texts to my I phone 4s and how do I go about this situation

  • RELEVANCY SCORE 3.34

    DB:3.34:Texts From Abroad d8


    Hi - what is the cheapest way to send texts from abroad to uk? I am currently on the 4-1 text allowance which allows free texts from abroad but one text takes 4 texts from a 500 per month allowance. I want to change tariffs to an unlimited txt allowance but know this will mean losing the 4-1 option. I am abroad for around 3 months of the year.If anybody has any advice on cheapest way to txt from abroad this will be much appreciated! I am on monthly contract and have an iPhone.






    Solved!
    Go to Solution.

    DB:3.34:Texts From Abroad d8


    Anoher free option would be Whatapp which uses free texts over wifi. However your contact would also need access to Whatsapp. All my family use it.I do have the 4:1 free texts on my allowance but there are no like for like schemes on present O2 tariff.




    O2 Apps | O2 Open | O2 Status | Lengthen RingTime | O2 Travel | O2 Help Guides | TU Go | Unlock Phone | InsuranceSamsung Note 4, Samsung Note 2, Samsung S3, Samsung Galaxy Tab Pro, Nexus 7 2013,

  • RELEVANCY SCORE 3.27

    DB:3.27:Htc Desire Won't Send Or Receive Texts m9



    I can't send or receive texts..when i send them it shows the text symbol with clock...if it does go out then I can't get the reply...what have i hit to make it do this.

    DB:3.27:Htc Desire Won't Send Or Receive Texts m9


    Are you still having trouble with sending and receiving texts, @smh4422 ? We're happy to troubleshoot this issue with you. Simply send us a private message by clicking here. Include your account number, contact information, and the best time you can be reached. One of our awesome specialists will be in touch within two business days to assist.

  • RELEVANCY SCORE 3.16

    DB:3.16:Cannot Use My Phone Abroad m3


    I cannot use my phone abroad, I have already left the country and cannot send or receive any texts. I have tried to select the network manually but my phone does not connect. Is there anyway to set this up remotely. Thanks I advance

    DB:3.16:Cannot Use My Phone Abroad m3

    Make sure your roaming is on. Take out your sim card turn the phone off. Turn the phone back on again and put sim card back in. this should work. I had the same problem 2 weeks ago in Ireland. Tried everything else nothing worked but this.

  • RELEVANCY SCORE 3.10

    DB:3.10:Iphone 5 Not Receiving Texts p9



    I got my iPhone 5 last week and all is going well having moved from Samsung.

    I work a lot abroad and am currently in Asia. Since leaving the UK my wife has sent me loads of texts but I have not received any of them.

    I am not sure whether there is something on the phone or the network settings. I have the settings so I can only use wifi etc. No roaming. But I cannot get any texts.

    Settings are:

    Mobile Data - OFF

    Enable 3G - ON

    is this right?

    Thanks in advance from an iPhone newbie

    DB:3.10:Iphone 5 Not Receiving Texts p9


    Hi DToms,

    This is strange. Are you receiving texts from anyone else? I’d suggest your wife contact O2 and see if the texts she’s sending are leaving the O2 network and being transferred to Vodafone.

    Let us know how you go.

    Thanks

    Andrew





    I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.

    If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

  • RELEVANCY SCORE 3.09

    DB:3.09:Can't Receive And Send Texts Abroad? 9f



    Hi!I'm living in the UK while I'm at uni but in the holiday (now) I'm at home in Germany. Since I've been here, I can't receive or send any texts. I haven't got any network and I can't set them manually. (I can choose between telekom.de, o2.de, eplus.de and vodafone.de and no one will work.)

    I hope you can help me. it is important to me that I am accessible when I'm not at home or in wifi zone.

    Thanks.

    DB:3.09:Can't Receive And Send Texts Abroad? 9f


    Hi ladyemmett

    Welcome to the EE Community, thanks for posting.

    I'd like to help you get this sorted, I've sentyou a PM, can you reply to that message directly and we can go from there?

    Best regards,

    Rory




  • RELEVANCY SCORE 3.09

    DB:3.09:Crowdsupport px



    I purchased a new Telstra prepay SIM starter pack preloaded with credit etc. Activated the SIM online and all went ok. Turned the phone on having installed the SIM and all appears ok. The internet was working. I can receive calls but can't send outoing SMS messages?

    DB:3.09:Crowdsupport px


    i don't know how or why but I had eleven digits on the contacts BUT I still could receive calls and sms from that contact (don't know why either). took me a while to realise when I asked the contact to call me.

  • RELEVANCY SCORE 3.03

    DB:3.03:I Am Abroad And Cant Receive Calls Only Texts; Can't Make Or Send Texts m1



    I have a new UK PAYG sim and I am now in Cyprus. I can receive only receive texts. I can't make or receive any calls ; I cannot send texts. Please advise.

    DB:3.03:I Am Abroad And Cant Receive Calls Only Texts; Can't Make Or Send Texts m1


    Hi @tm7

    To take your details securely, please contact us via Live help.

    Thanks,

    Rodney




  • RELEVANCY SCORE 3.02

    DB:3.02:Sending Texts From Abroad px


    I moved to EE in October and have a Nokia Lumia 635. I have been abroad twice and have received texts but can't send any. Please advise. Maggie

    DB:3.02:Sending Texts From Abroad px

    I moved to EE in October and have a Nokia Lumia 635. I have been abroad twice and have received texts but can't send any. Please advise. Maggie

  • RELEVANCY SCORE 3.01

    DB:3.01:Iphone 5 Wont Receive Calls Or Texts But Can Send Out. 3k


    no reason for this to have happened, just started playing up yesterday morning?

    DB:3.01:Iphone 5 Wont Receive Calls Or Texts But Can Send Out. 3k

    no reason for this to have happened, just started playing up yesterday morning?

  • RELEVANCY SCORE 3.00

    DB:3.00:Iphone 5 Abroad Says No Service, Can't Call Or Text cx


    Hi pls help, I was told I would be able to use my phone abroad, but can't and I cannot call any helplines.






    Solved!
    Go to Solution.

    DB:3.00:Iphone 5 Abroad Says No Service, Can't Call Or Text cx

    Thanks @David_M



    If you think I helped please take time to press the button below

  • RELEVANCY SCORE 3.00

    DB:3.00:Can't Send Or Recieve Texts Abroad c8



    I am on a pay monthly contratc. i had my phoen unlocked for international calls and texts. I am in germany now and I can't send or recieve texts. I can see that someoen from the Uk has text me but the text does not show up when i click on the conversation. Please help. This is the 100s problem I am having with this contract I am really unimpressed by thsi service so far !

    DB:3.00:Can't Send Or Recieve Texts Abroad c8

    Hi @JSP30


    Welcome to the EE Community, thanks for posting.

    If you're still having issues with your roaming services, I'm here to help. Please feel free to drop me a PM with your EE mobile number and we can take it from there.

    Best regards,

    Rory




  • RELEVANCY SCORE 2.99

    DB:2.99:Texts Queued For Sending But Won't Go 7x



    Hello, I'm new to here and have (what I imagine is) a simple problem to fix. I'm not tech savvy at all so bear with me.

    Yesterday my Xperia ZL stopped sending texts. They are queued to send but no texts are going....nor am I receiving any. At the very top of the screen the internet access iconappears to be off however, I can access my email account and facebook. However, no texts will go. Can someone help me with this please? Thank you so much.

    DB:2.99:Texts Queued For Sending But Won't Go 7x


    Could you post the solution?




    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • RELEVANCY SCORE 2.99

    DB:2.99:Texts Won't Send pp


    Hi, my phone was sending messages but then they just stopped sending I have unlimited texts, I've restarted it and I've cleaned the simAny help would be appreciated






    Solved!
    Go to Solution.

  • RELEVANCY SCORE 2.98

    DB:2.98:Phone Abroad 91


    Currently in Croatia and I can receive calls and texts but am not able to send texts or make calls even though I have full signal.Thanks

    DB:2.98:Phone Abroad 91


    Hi, Did you get international roaming enabled, before you left.

    You can contact EE for help to do this for you

    https://m.facebook.com/ee?_rdr

    https://mobile.twitter.com/EE

    PM @CustomerService use the private message, and someone on there team will read it.

    This is from EE, tips about going abroad.

    Here's a quick guide for international ee roaming and some tips to get the most out of using your EE handset when you travel abroad.

    1. Check with EEbeforeyou depart that roaming is enabled on your account. If you have had your tariff for less than 3 months (even if switching from another EE brand), there's a good chance roaming will be disabled. You may also have to pay a deposit to roam.

    I hope this helps you.

  • RELEVANCY SCORE 2.94

    DB:2.94:New Orange Sim - Won't Let Me Make Calls Or Send Texts? 83



    My new Orange SIM won't let me make calls or send texts. I have activated and changed to full access on line but still not able to make calls or send texts. Any ideas??

    DB:2.94:New Orange Sim - Won't Let Me Make Calls Or Send Texts? 83


    Hi PC73,

    Welcome to the forums and thank you for posting.

    If you are continuing to experience these issues can you please contact Orange customer service.They are best equipped to resolve this or escalate further.

    Call: 150 from an Orange phone or 07973 100 150 from any other line.

    Twitter: https://twitter.com/orangeuk

    Facebook: https://www.facebook.com/OrangeUK

    Kind regards,

    Paul




  • RELEVANCY SCORE 2.94

    DB:2.94:Texts Won't Send And Calls Are Failing 1a



    I have credit and my phone is charged but when i try to send messages a red X appears next to them and when i try to dial it immediately says 'call failed'.My bbm is still working though?Please help

    DB:2.94:Texts Won't Send And Calls Are Failing 1a


    I have credit and my phone is charged but when i try to send messages a red X appears next to them and when i try to dial it immediately says 'call failed'.My bbm is still working though?Please help

  • RELEVANCY SCORE 2.92

    DB:2.92:Iphone 4 Abroad In Greece Call And Sms Fail, Receiving Works, Data Roaming Works ak


    Hi,I have an iphone 4 on a monthly contract. In Greece this week; I can receive sms messages and answer calls and i can turn on data roaming and browse (i received a message to say i'd spent £2 on mobile internet yesterday) but can't make calls or send texts. When calling, i get "Call failed" and three beeps, calling 004478... or +4478... I called 191 to check making calls abroad was allowed before leaving uk.Any help appreciated.

    DB:2.92:Iphone 4 Abroad In Greece Call And Sms Fail, Receiving Works, Data Roaming Works ak


    Hi Pauline

    Thank you for your posts and a very warm welcome to the eForum.

    So I can check that the appropriate bars have been lifted I have sent you a Private Message to follow, once we have your response either myself or one of the team will be in touch as soon as we can.

    You can find your PM inbox here.

    Many Thanks

    DaveCD

    eForum Team

    It would be amazing if you could take 30 seconds to complete a quick survey to aid my development.




  • RELEVANCY SCORE 2.91

    DB:2.91:Can't Send Text Messages While Abroad c8



    I have moved my phone number from 02 to EE recentlysnd am abroad for the first time . I have a n HTC one M8. I can receive texts but can't send them. I can make and receive calls. Does anyone know what might be wrong and how I can fix this?

    DB:2.91:Can't Send Text Messages While Abroad c8


    Hi doctorlunch,

    Can you please advise if you have the Message Centre number in your handset set to +447958879879

    If you click on you messaging icon to open your messages, you will then be able to press your menu button and you will see an option for settings, you`ll find this located within there.

    If the message centre number is listed and it looks fine, send us a private message with your mobile number and we`ll ask a few security questions to be able to check your account out for you.

    Regards,

    David M

  • RELEVANCY SCORE 2.91

    DB:2.91:Iphone 5 Not Receiving Messages z1


    Sooooooo at around 8 this morning my phone stopped receiving texts, it has full signal, I can send texts n make calls but not receive texts. I've tried turning my phone on n off, cleaning the SIM and manual roaming but nothing is working. What should I do??

    DB:2.91:Iphone 5 Not Receiving Messages z1

    Could be a problem with a mast in your area have a check herehttp://status.o2.co.uk/

  • RELEVANCY SCORE 2.90

    DB:2.90:Abroad Can't Text 3c


    Hi there. I'm on holiday in St. Lucia have discovered I can't send texts to anyone. I've been abroad before never had this issue. I have tried replacing the '0' at the start of the number with +44 but still no joy. Anyone have any ideas? Thanks. Andy. (I've an iPhone 4)






    Solved!
    Go to Solution.

    DB:2.90:Abroad Can't Text 3c

    No probs - Enjoy your holiday



    Samsung S3 i9305 Dual SIM. Asus Fonepad.Samsung AtivS WP8.1 Samsung Note 4.
    nil desperandum

  • RELEVANCY SCORE 2.88

    DB:2.88:Iphone 4 Orange Pay As You Go Texts Won't Send c7



    Hi, I got a pay as you go micro sim and put it in my unlocked iphone 4. Calls and internet work and I can recieve texts but I can not send them. Any ideas?







    Solved!
    Go to Solution.

  • RELEVANCY SCORE 2.88

    DB:2.88:Crowdsupport m9



    My mobile won't send texts. Can anyone make a suggestion? It will send MMS's and won't send texts from any phone

    DB:2.88:Crowdsupport m9

    Have you payed for that option...

  • RELEVANCY SCORE 2.87

    DB:2.87:Won't Let Me Send Texts d8


    I recently topped up by 30 euro to avail of the free Internet and free any network texts and I have just checked my balance there and it's all gone and won't let me send any texts!

    DB:2.87:Won't Let Me Send Texts d8

    Paddys15 wrote:I recently topped up by 30 euro to avail of the free Internet and free any network texts and I have just checked my balance there and it's all gone and won't let me send any texts!

    Hi paddys15,

    Thanks for your post and apologies for this. Can you pop me over the following info and I'll check this out for you?

    Mobile Number

    Address

    Date of Birth

    Link to this thread

    Thanks,




    I am no longer a forum moderator.If you have any issues please contact Daz or Paul

  • RELEVANCY SCORE 2.87

    DB:2.87:Iphone 5 Text Msg p7


    I've had my Iphone 5 for a couple of months, I always text my sister haven't had a problem. For the past few weeks I receive texts from her but she never receives the texts I send her. I went to T-Mobile had the sims card replaced, but the problem has not been resolved.....any advice will be much appreciated.....

    DB:2.87:Iphone 5 Text Msg p7

    Thank you so much, you have been very helpful

  • RELEVANCY SCORE 2.86

    DB:2.86:Iphone Won't Connect Abroad xs


    Recently got a new contract wth ee and my phone now isn't working while abroad. I've added the euro bundle so surely someone should have noted that my phone wasn't set up for use abroad before this was added

    DB:2.86:Iphone Won't Connect Abroad xs

    Why would someone notice it's automated. That's like saying why didn't you check before you left the UK to see if roaming was activated on your account ? You can login to your accont and turn it on from there. Just buying a bundle doesn't mean that your device will work aboard it's down to you to get roaming activated.



    If you think I helped please take time to press the button below

  • RELEVANCY SCORE 2.86

    DB:2.86:I Can't Receive Texts From Other Phones On My Iphone 5. I Can Send Texts But Not Receive Them a8


    I can't receive any texts on my iphone except iMessages from other iPhones, I can however send SMS messages to other phones!??

    DB:2.86:I Can't Receive Texts From Other Phones On My Iphone 5. I Can Send Texts But Not Receive Them a8

    Ok thanks ..... Although it has been working now for a few months, il talk to my network provider thanks

  • RELEVANCY SCORE 2.86

    DB:2.86:Iphone Has No Service But Signal Is Strong And Wifi Available c8


    I am traveling abroad and called my carrier from home to be sure I could get and send texts. My phone says no service but I have wifi in this hotel and my iPad works. iPad is ATamp;T but iPhone is Verizon.

    DB:2.86:Iphone Has No Service But Signal Is Strong And Wifi Available c8

    Verizon will only unlock a phone if you specifically ask them. If you were to just tell them you were going abroad, they would enable international features, including internation GSM roaming.It is also my understanding that there are phones availble in many foreign countries from which the numbe I provided will work.

  • RELEVANCY SCORE 2.86

    DB:2.86:Blackberry Won't Recieve Texts But I Can Send Them ...Help? 3c


    Hi People,Wondered if you can help, my Blackberry bold is not recieving text messages but lets me send them. People send a message to me and it doesn't come up but when i send to someone else they recieve the text?? Tried everything don't know what to do??

    DB:2.86:Blackberry Won't Recieve Texts But I Can Send Them ...Help? 3c

    i had the same problem go to optionssecurity optionsfirewallgo to block incoming messages and if sms is ticked click on it then save setting

  • RELEVANCY SCORE 2.85

    DB:2.85:Can't Make Calls From Abroad 3f


    I am looking for help with calling from abroad. I have spoken with EE who have not helped me. They tell me I am set up to call from abroad but every time I travel I can not make any out going calls. I can receive calls and texts and this time I could send texts. I travel 3-4 times a year and am paying for a plan that includes these charges but I can't use it. Wish I never moved provider now. Thanks in advance for any help offered!

    DB:2.85:Can't Make Calls From Abroad 3f

    That is a strange one.

    Are you able to try a manual network scan and try logging onto another network. Also (if possible) are you able to test your SIM card with another handset?

    Barry




  • RELEVANCY SCORE 2.84

    DB:2.84:Abroad With No Roaming p7


    Hi -I'm abroad and can't make or receive calls or texts. What do I do???? Urgently need to call home. Have tried the email template but it won't send once completed??

    DB:2.84:Abroad With No Roaming p7

    Hi RollyPolly,Can see roaming was added earlier on, can you tell me what country you're in and I'll let you know the rates?Steven



    _______________________________________________________Our Forum Terms of Service... Please ReadUnsolicited PM's will not be answered, please set up a thread if you need help with a query.

  • RELEVANCY SCORE 2.84

    DB:2.84:Can't Get Mobile Internet (3g Or Any Other) Abroad zk



    Hello,

    Whenever I go abroad I am unable to connect to 3G, E or GPRS, despite Cellular Data, Enable 3G and even Data Roaming being on in settings.

    I am subscribed to the Eurotraveller.

    I never have any problems connecting to a network and I can make calls and send texts without problems and people I am with can connect.

    I have an iPhone 5 but this problem has existed on previous iPhone 3Gs and iPhone 4.

    Is there any advice for me out there as to how I can connect to mobile internet, is there something I am not doing, or something in settings I need to change? I am going to France on Saturday and need access to the internet on the go?

    Please help!

  • RELEVANCY SCORE 2.83

    DB:2.83:Help - Urgent: Can't Text Or Call When Abroad cz


    I am currently in Italy and can't make calls or send texts. I have used my phone abroad before but am guessing roaming has been disabled - can this be fixed urgently as I can't call...???

    DB:2.83:Help - Urgent: Can't Text Or Call When Abroad cz


    Did you get international roaming enabled,you can contact EE for help

    https://m.facebook.com/ee?_rdr

    https://mobile.twitter.com/EE

    PM @CustomerService use the private message, and someone on there team will read it.

    This is from EE, tips about going abroad.

    Here's a quick guide for international ee roaming and some tips to get the most out of using your EE handset when you travel abroad.

    1. Check with EEbeforeyou depart that roaming is enabled on your account. If you have had your tariff for less than 3 months (even if switching from another EE brand), there's a good chance roaming will be disabled. You may also have to pay a deposit to roam.

    I hope this helps you.

  • RELEVANCY SCORE 2.83

    DB:2.83:Iphone5 Recives Texts But Not Calls 3z


    iphone 5 receives texts but not calls?

  • RELEVANCY SCORE 2.83

    DB:2.83:Can't Use Mobile Abroad, Even Though I'Ve Paid For Add-On jz



    Called EE three days ago, bought an add-on which enables me to call/text whilst I'm on holiday in Mallorca (Spain).

    Now abroad and phone won't make or send calls/texts.

    Have iphone and have checked that data roaming is allowed - it is, and still no luck.

    Help please. I really need to be able to use my phone whilst I'm out here.

    Thank you.







    Solved!
    Go to Solution.

    DB:2.83:Can't Use Mobile Abroad, Even Though I'Ve Paid For Add-On jz

    Hi senorita1,

    Have you had this looked into since you posted? If you still need assistance, can you please send us a private message with your full name / mobile number and we can take a look for you after asking a few security questions.

    Regards,
    David M

  • RELEVANCY SCORE 2.82

    DB:2.82:Roaming Abroad, Can't Send Or Receive Texts d9



    Hi

    my son is in Austria and i bought an add-on for him for data roaming, and he has turned on roaming on his phone (iPhone 6), but he still can't text and i can't text him, as i can't speak to anyone at EE as they've all gone home, i wondered if anyone could suggest anything he could try......

    DB:2.82:Roaming Abroad, Can't Send Or Receive Texts d9

    Potentially there is an international bar on his account...which customer services would need to lift. Does he have access to WiFi? If so, do you have WhatsApp on your phones? Free app for messaging... Skype or viber for calling?

  • RELEVANCY SCORE 2.81

    DB:2.81:I Cannot Receive Texts From Abroad z9



    Hello,

    I've upgrade my phone to iphone 5c and Igo for EE from T-mobile. I cannot receive sms from abroad. I can call and text to abroad and they receive it and they can call me from abroad. Before my upgrade it was working. I called to 150 but they said that everything is ok. Could you please help me to solve the problem. Thank you

    DB:2.81:I Cannot Receive Texts From Abroad z9

    Hi ramnyli,

    We would need to check your account for this, can you please send us your mobile number in a private message along with your full name and we can ask a few security questions.

    Regards,

    David M

  • RELEVANCY SCORE 2.81

    DB:2.81:Character Count Doesn't Work On Iphone 5 37



    I have switched on the character count on my iPhone 5 as I am going abroad and want to keep texts to 160 characters. But it worked only on the first text and now nothing despite turning on and off etc. Anyone else have this problem or have any ideas? DD







    Solved!
    Go to Solution.

    DB:2.81:Character Count Doesn't Work On Iphone 5 37


    Are you definitely sending as sms or as imessage? It won't show in imessage and only shows after 25 letters/characters in text messages.




    O2 Apps | O2 Open | O2 Status | Lengthen RingTime | O2 Travel | O2 Help Guides | TU Go | Unlock Phone | InsuranceSamsung Note 4, Samsung Note 2, Samsung S3, Samsung Galaxy Tab Pro, Nexus 7 2013,

  • RELEVANCY SCORE 2.81

    DB:2.81:Abroad In Europe And Texts Aren't Sending? m8


    I have signed up to the European talk and text add on and only half of my texts are sending, they say they have been sent but the receiver isn't getting them? Help please?

    DB:2.81:Abroad In Europe And Texts Aren't Sending? m8

    I have signed up to the European talk and text add on and only half of my texts are sending, they say they have been sent but the receiver isn't getting them? Help please?

  • RELEVANCY SCORE 2.81

    DB:2.81:Sending Texts Abroad js



    I'm in Japan right now. It apparently costs 50p to send texts. Is this...

    Texts to send to UK numbers

    Texts to send to UK numbers currently in Japan (probably same cost as above)

    Texts to send to Japanese numbers

    Thank you for your help.

    Caroline

    DB:2.81:Sending Texts Abroad js


    I'm in Japan right now. It apparently costs 50p to send texts. Is this...

    Texts to send to UK numbers

    Texts to send to UK numbers currently in Japan (probably same cost as above)

    Texts to send to Japanese numbers

    Thank you for your help.

    Caroline

  • RELEVANCY SCORE 2.81

    DB:2.81:Not Receiving Texts After Ios7 Update On Iphone 4s (At&Amp;T) fc


    IPhone 4S (ATamp;T) updated to ios7 is not receiving texts. I can send texts but they aren't iMessages like they were before the update(they are green, not blue). Anyone find a fix for this yet? More info:I do see the texts on my iPad 2 which was also updated to ios7. I

    DB:2.81:Not Receiving Texts After Ios7 Update On Iphone 4s (At&Amp;T) fc

    I've just had this same problem and found the solution. Partly thanks to your guys posting on here.I realised that is someone sends a text to me it's fine, but if they send an imessage i'll never receive it.Go to SettingsScroll down to MessagesYou will see that imessage is turned on but says something like "waiting for activation" or some other message that implies its not working right.Turn imessage off then on again. It will say waiting for activation again but there will be an option you can press just underneath it that allows you to signin using your apple id, that's the key. Do this.Once you're signed in with your apple id imessage will work again and the problem is solved.I hope that helps people as it's just taken me 2 hours including calls to O2 customer service, software updates and all sorts before I found the solution. Hopefully this will save some of you the same frustration I just had.

  • RELEVANCY SCORE 2.80

    DB:2.80:Iphone Won't Send/Receive Texts k9


    My iPhone wont receive or send texts, only iMessages, and im on contract?

    DB:2.80:Iphone Won't Send/Receive Texts k9

    There has been 2 other people recently on here saying the same thing.They couldn't get calls or texts with 4G turned on.We've suggested they try a new sim card but if that doesn't work there must be a network fault...



    Samsung S3 i9305 Dual SIM. Asus Fonepad.Samsung AtivS WP8.1 Samsung Note 4.
    nil desperandum

  • RELEVANCY SCORE 2.80

    DB:2.80:My New Iphone 5 C Will Not Send Texts Please Let Me Know The Fix. Kind Regards Rich cm


    My new iPhone 5 c will not send texts Please let me know the fix. Kind regards Rich

    DB:2.80:My New Iphone 5 C Will Not Send Texts Please Let Me Know The Fix. Kind Regards Rich cm

    My new iPhone 5 c will not send texts Please let me know the fix. Kind regards Rich

  • RELEVANCY SCORE 2.79

    DB:2.79:Iphone 5 Update To Ios 7.0.2- Can Get Imessage But No Other Texts kc



    I updated about two weeks ago to iOS 7.02. on my iPhone 5. I was not experiencing texting problems until approximately one week ago. I am able to send and receive imessages with other iPhone owners. I can also send out normal texts to individuals who don't have iPhones, and they receive my texts, however, I cannot receive their texts. My problem seems to be opposite of many of those who have the iPhone 5. Help!

    DB:2.79:Iphone 5 Update To Ios 7.0.2- Can Get Imessage But No Other Texts kc


    I updated about two weeks ago to iOS 7.02. on my iPhone 5. I was not experiencing texting problems until approximately one week ago. I am able to send and receive imessages with other iPhone owners. I can also send out normal texts to individuals who don't have iPhones, and they receive my texts, however, I cannot receive their texts. My problem seems to be opposite of many of those who have the iPhone 5. Help!

  • RELEVANCY SCORE 2.79

    DB:2.79:Upgraded My Phone - Now Can't Send Texts. Any Idea Why? sm



    Just upgraded my phone to an iphone 5s, I can call and use mobile data fine and I seem to be receiving some texts, but I can't send them. Any idea why?

    DB:2.79:Upgraded My Phone - Now Can't Send Texts. Any Idea Why? sm


    Just upgraded my phone to an iphone 5s, I can call and use mobile data fine and I seem to be receiving some texts, but I can't send them. Any idea why?

  • RELEVANCY SCORE 2.79

    DB:2.79:Iphone 5 Not Sending Texts When Abroad. fs


    iPhone 5 on contract with VDF. When in UK I can receive and send text messages (inc iMessages) without problem. However when I go abroad I can receive texts OK but I cannot send texts. The Message Send Failure comes up and Not Delivered. iMessages works OK. The VDF shops seem to be helpless in providing a resolution. The thing is that you can only test if it works when you go abroad - only to find it does not work. My wife has O2 which works perfectly.Any Expert at VDF who can help solve this?

    DB:2.79:Iphone 5 Not Sending Texts When Abroad. fs


    Hi Martin975,

    If you're both roaming on the same network, that would rule out local network issues.

    Click here to get us your details so we can take a closer look.

    Dave





    I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.

    If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

  • RELEVANCY SCORE 2.78

    DB:2.78:I Can Make Calls And Send Text Messages On My New Iphone 5, But Incoming Calls And Texts Still Go To My Old (Non-Apple) Phone. Is This A Problem With The Phone Set Up, Or Is It A Problem With My Old Carrier Or My New Carrier? 9f


    I can make calls and send texts on my new iPhone 5, but all incoming calls and texts are received by my old (non-Apple) phone.

  • RELEVANCY SCORE 2.78

    DB:2.78:No Texts From A Number Abroad fd


    I cannot receive texts from a number abroad but everyone else can even those with iPhone 4 on 02. My text are being received.

    DB:2.78:No Texts From A Number Abroad fd


    Hi there,

    Are you able to receive text messages from other numbers to your phone? Also have you been able to receive texts from the number that is abroad previously?

    Which country are they in?

    Becky

  • RELEVANCY SCORE 2.78

    DB:2.78:Samsung Galaxy Ace 2 Won't Send Texts!! k7


    Hi,My daughter has been having problems sending texts, when she types out her messages and hits send the message just disappears/deletes itself.I've tried removing battery and sim etc but no luck, I've checked the message centre number which is correct, it just seems very odd that the message just disappearsAny help would be much appreciated

    DB:2.78:Samsung Galaxy Ace 2 Won't Send Texts!! k7


    Hi,

    Are youusing the default message app? Go into messages - settings -default message app (It should show as messages)

    If that is in order then I would try a factory data reset?

    Hope this helps.

  • RELEVANCY SCORE 2.78

    DB:2.78:Unable To Send Texts From Abroad pa


    I am in New York and had been able to use my phone no problem for sending and receiving texts, but today I can receive but not send. I have been using both T-Mobile and ATT networks.

    Can anybody shed any light?



    "nothing really matters but moi", Miss Piggy

    DB:2.78:Unable To Send Texts From Abroad pa



    Ok but you are missing the point that I had previously been able to text and now cannot.

    Hi Michelle

    Are you still roaming? if so can you confirm the number you are texting has the prefix +353 or 00353? You then drop the first 0 on the number.

    If not it will cause routing issues and you may not be able to send texts.



    Retired moderator - please do not PM details to me, as I will not be able to respond.

  • RELEVANCY SCORE 2.77

    DB:2.77:Unable To Send Text Messages Off Network (O2) 71


    I recently replaced my mobile number and received a new SIM card for my iPhone 3GS. Everything works as before it except I can't send texts off network (O2). They appear to get sent but are not received by the intended recipient. It works fine with other O2 users and sending messages abroad. I can receive texts from all networks.

    DB:2.77:Unable To Send Text Messages Off Network (O2) 71

    I have been having the same problem - i try and text t-mobile (i'm with o2) and according to my phone and o2 delivery receipts the message is received however the other person is not receiving the message. I restored my phone a week ago and that seemed to fix it for a few days but the problem has come back again today!

  • RELEVANCY SCORE 2.77

    DB:2.77:Unable To Make Calls Or Send Texts From Abroad xm



    Greetings!

    Wondering whether I can find some help here. I upgraded to an iPhone 5c two days ago, with a new contract that includes calls and texts abroad - a good option for me, as I'm studying in the Netherlands and am thus abroad a lot of the time!

    The phone worked as normal in the UK, but since coming to the Netherlands last night I haven't been able to send texts or make calls with it. I have been receiving texts. I've only tried to send texts/make calls back to the UK so far.

    I'll echo those on here who are saying that it's a bit of a problem that the only way to get in touch with EE is by phone - something of a catch-22 when calling doesn't work! Anyway, I'll try direct messaging one of the customer services reps on here too.

    Thanks for reading!







    Solved!
    Go to Solution.

    DB:2.77:Unable To Make Calls Or Send Texts From Abroad xm


    As your problem is solved. Still if you are looking for a way to make cheap call, you can use the Smartgroschen.

  • RELEVANCY SCORE 2.76

    DB:2.76:Apple Iphone 4 - It Won't Send Texts 3j


    can anyone help me.. I use my phone for texting SMS and registered for emergency texts (to police etc) cos I'm deaf/disabled.

    Today my iPhone won't send any SMS out at all i'm just getting the red exclamation mark?

    Before it was doing that only when I tried to send MMS, then it would send pic (but not with text in same message) after changing settings.. but now SMS won't even go out so I can't get help if only have iphone near me.

    Any ideas?

    I've tried restarting it and its still doing it?

    Kati

    DB:2.76:Apple Iphone 4 - It Won't Send Texts 3j

    Hi AJThompson

    Let me firstly welcome you to the Vodafone eForum.

    That's a strange one.

    If you are getting the "get my photot" link, that would normally be down to the service not being provisioned on your account.

    In order to check this, and rectify if possible, I would need to access your account. To facilitate this, I have sent you an email. If you can kindly, complete and return this, I will be able to assist further.

    Kind Regards

    Trev
    eForum Team



  • RELEVANCY SCORE 2.75

    DB:2.75:Can't Make Calls And Texts Abroad 8z



    I'm in Poland, Can't make calls a and texts. only emergency calls. i'm on bill pay

    DB:2.75:Can't Make Calls And Texts Abroad 8z

    Hey danczyn, I can see you got this applied to your account, are you all sorted now? -Bobby



    ---------------------------------------------------------------------------------------------------Our Forum Terms of Service... Please ReadUnsolicited PMs will not be answered, use our 'Search Bar'' in the top right hand corner, your question may already have been answered but if not, drop a post on a relevant thread, or set one up yourself.The forum is moderated from Monday-Friday - 9AM-5PM.

  • RELEVANCY SCORE 2.75

    DB:2.75:Cannot Make Outgoing Calls While Abroad 8c


    Hi all

    I'm currently in France and unable to make outgoing calls, I can receive calls an send texts, no problems. I'm setup for the "vodafone passport", I also tried the *331#0000* code to unbar outgoing call but to no avail

    any ideas ?

    Thanks
    Olivier

    DB:2.75:Cannot Make Outgoing Calls While Abroad 8c


    Heya,

    Could you try restarting, then manually selecting the 'Orange' network and letting us know how you get on please?

    Thanks,

    Hi Daz

    Thanks for the reply - I'm back in Dublin and couldn't test your solution. Strange one but I was able to make outgoing calls yesterday when I was in the UK...

    Thanks
    Olivier

  • RELEVANCY SCORE 2.75

    DB:2.75:Iphone 5 Abroad zs



    I cannot get the travel boosters to work to use internet abroad. Ongoing and constant battle, nobody seems to be able to help. I have a confirmation from T Mobile that I had bought the booster and it was ready to use. But it didnt work. couldnt get any access. I cant be the only one - how can I solve the issue?

    DB:2.75:Iphone 5 Abroad zs


    I cannot get the travel boosters to work to use internet abroad. Ongoing and constant battle, nobody seems to be able to help. I have a confirmation from T Mobile that I had bought the booster and it was ready to use. But it didnt work. couldnt get any access. I cant be the only one - how can I solve the issue?

  • RELEVANCY SCORE 2.74

    DB:2.74:Crowdsupport fz


    Hi all,Having trouble with iphone 5 not letting me send messages using iMessage between other iphone people. But if I went into the individual message it would send straight away as a iMessage. Any solutions would be great, thanks! 😃

    DB:2.74:Crowdsupport fz

    Hi Abbey,

    That's an unfortunate dilemma you're having there.


    It might be possible that the iMessages are not going through as a group message because not all recipients have iMessage switched on.

    If there is a person in the group with iMessage switched off the messages will go through as MMS. Be aware though that this will be dependent on what MMS restrictions you may or may not have on your service.

    Further information can be seen here:

    http://support.apple.com/kb/HT5760

    Hope this helps.

    - Ronny


  • RELEVANCY SCORE 2.74

    DB:2.74:Unlimited Texts And Texting Abroad dp


    How does this work with the 1 text abroad counts as 4 from your bundle scheme?

    DB:2.74:Unlimited Texts And Texting Abroad dp

    I think this is fair - some networks do not allow you to use your allowance whilst roaming - so we have to be grateful for some things O2 offer us. AgreeI didn't even know about this when I'd signed up and found out about it a few days later. To be honest, had I known, I may have joined O2 earlier!

  • RELEVANCY SCORE 2.74

    DB:2.74:My Phone Won't Allow Me To Text Or Call, Help! cm


    Hi, I just arrived in Malta cannot text or call on my phone it just says calling barred in a foreign voice.I have an iPhone 6 when I purchased the plan the rep told me that my phone would work abroad. I have received a text saying all my texts calls are included but it's not working.I cannot call 150 or anything can anyone help me please 😊

    DB:2.74:My Phone Won't Allow Me To Text Or Call, Help! cm


    Did you buy a roaming plan?




    If you think my solution helped feel free to hit the Kudos star button below._______________________________________________________________________________________To phone EE: The local rate landline number 01707 315000 or for Home Broadband EE TV - Freephone 0800 079 8586 . Also the latter for mobile queries on its Option 5.ISPs: 1999: Freeserve 48K Dial-Up = 2005: Wanadoo 1 Meg BB = 2007: Orange 2 Meg BB = 2008: Orange 8 Meg LLU = 2010: Orange 16 Meg LLU = 2011: Orange 20 Meg WBC

  • RELEVANCY SCORE 2.74

    DB:2.74:Iphone 4s Won't Receive Mms From Abroad m9


    HiI have some friend who are in Italy at the moment and they are sending me picture messages but I am not getting any of them.They ate sending them to my brother who is on T Mobile and he is getting them all.In total they have sent 6 and I have received none.They are on O2 as well.Any suggestions?I can send picture messages to others and they get them on any network.I know you need 3G to send receive them which is poor in my area but i






    Solved!
    Go to Solution.

    DB:2.74:Iphone 4s Won't Receive Mms From Abroad m9

    But my brother on t mobile is getting my friends mms and they are being sent at the same time. Some have been sent in the same message ie two people in the two line.I don't know why I would want to email the pics as some people don't do emails and the mms function should work

  • RELEVANCY SCORE 2.74

    DB:2.74:Iphone 4s Won't Send Texts But Will Receive And Call? 8c



    Hello,

    I have recently bought a second hand Iphone 4S and 'Sim Swapped' my number to my new micro sim, and everything is working fine except the sending feature? I can receive texts and I can call others, but when I try to text someone back I receive the 'not delivered' error.

    Any ideas as to how to fix this? Or do I still need to wait the 24 hours, to make sure my number has been fully send across to my new sim, or something like that?

    Thank you, in advance, for your time, I appreciate it.

    -Sophie







    Solved!
    Go to Solution.

    DB:2.74:Iphone 4s Won't Send Texts But Will Receive And Call? 8c


    Yeah, I think that might be the issue as my 24 hours is basically up now.

    Thank you all for your help and time

    -Sophie

  • RELEVANCY SCORE 2.73

    DB:2.73:My Iphone 5 Will Not Send Group Text? jd


    My iPhone 5 will not allow me to send group texts?

    DB:2.73:My Iphone 5 Will Not Send Group Text? jd

    It was on, but I turned it off, and now it is working. Kinda wierd

  • RELEVANCY SCORE 2.73

    DB:2.73:Htc Magic Won't Send Texts To One Contact. 91



    This problem only started yesterday. I can recieve texts from this person, but when i reply the text stays as 'Pending' rather than sent. I know I have the right number but my friend still isnt' recieving any texts. I can still send messages to everyone else just fine.

    Thank you for any help given

    DB:2.73:Htc Magic Won't Send Texts To One Contact. 91


    Hi Victoria162

    Welcome to the eForum!

    Hmm! Have you tried sending texts from a different handset?

    You could always do a test by sending a test message to 9770 if this replies
    back then there may be an issue receiving from another network, if this is the
    case then that network would need to investigate as Vodafone can only see
    messages that are sent across our network. From what you have put in your
    posts I would suspect that this could be a network issue isolated to one
    number. If you could test this with your SIM in a different handset and
    let me know and I can take this further if needed.

    Thanks

    BenJ
    eForum Team




  • RELEVANCY SCORE 2.72

    DB:2.72:Can't Send Texts From Abroad On Iphone 5c 8m


    HelloI am currently in Brazil and could send texts for the first two days of being here, but now the messager says 'unable to send'.I am able to receive texts, make and receive calls, but not send texts.If anyone has any insight on this it would be greatly appreciated.Many thanksRichard

    DB:2.72:Can't Send Texts From Abroad On Iphone 5c 8m

    Hi Richard,

    Welcome to the EE community. Thank you for taking the time to post.

    I'd recommend try connecting to another Brazilian network attempt to send the text message. Follow the steps below select another available operator.


    Settings.

    Tap Carrier.

    Tap the Automatic slider to Off.

    Let me know how you get on.

    Thanks,

    Chris T




  • RELEVANCY SCORE 2.72

    DB:2.72:Help! Currently Abroad And Can't Send Mms 3z


    I'm in Mexico at present and I'm trying to send some picture messages. 02 reckon they use 4 texts per message which is ok, except that they won't send! I keep getting the red exclamation mark next to it. For info, the phone has switched to Telcel and sometimes Movistar. I've got data roaming turned off, but as an experiment earlier, switched it on and the MMS then sent. Does anyone know if I can send MMS without roaming on?



    iPhone 4S 64Gb iPhone 3GS 32Gb unlockediPad 2 16Gb

    DB:2.72:Help! Currently Abroad And Can't Send Mms 3z

    Ok, I've had a reply to my email. O2 reckon that data roaming has to be switched on to send MMS. I queried this and told them I was concerned about extra charges, as in the settings menu, it now shosw that I've received 250kb and sent 110kb. They replied again saying that as long as I don't access the internet, there will be no additional charges.Email:Good Morning Thanks for emailing us about the picture messages.I'd like to tell you that when the Data Roaming is on, you'll incur charges only if you access the Internet from your iPhone. But we advice our customer to switch it off, as the iPhone being touch sensitive, it may unknowingly connect to the Internet and may result in getting charged for it.This may be the reason, our iPhone customers some times get charged for the data usage abroad.If you take care of this, it's okay if the Data Roaming is on. You won't get charged for it.Please call our International Helpdesk on +448705 214 000 when abroad for any kind of query. Calls to this number are free from any Pay Monthly number.You can visit our help center on http://o2.co.uk/support I hope, I've explained this clearly to you.Have a nice day!Important - When you email us please provide: your date of birth, postcode and mobile number as it helps us answer your query faster. Ashwini O2 Customer ServiceGetting your query right the first time you email us is very important to us. If your query has not been resolved this time, please reply to this email with the words 'Need More Help' in the subject field.Telefónica O2 UK Limited, Registered Office: 260 Bath Road, Slough, Berkshire SL1 4DX. Registered in England No 1743099.



    iPhone 4S 64Gb iPhone 3GS 32Gb unlockediPad 2 16Gb

  • RELEVANCY SCORE 2.72

    DB:2.72:Crowdsupport p9



    I have a prepaid phone which worked fine in the UK for the first week. Then when I got low on credit and recharged online on 12 April, the phone suddenly stopped working--now it will not send or receive calls or texts, says 'emergency service only' when I try to make a call. My online account balance shows $94 in credit. How can I get my phone to start working again?

    DB:2.72:Crowdsupport p9


    Is the device registering on the other countries network?If it is just coming up with "emergency service only" I am going to assume not. Go into your settings, then carrier. If it is set to automatic search, turn that off and manually select the network to register on.

  • RELEVANCY SCORE 2.72

    DB:2.72:Why Won't My Imessage Activate? 99


    I just got an iphone 5 and my iMessage won't activate on it. My old iphone won't turn off because the lock screen button is jammed. Also, I can send texts and get calls from people on my iphone 5, but when people reply to the texts it goes to my old iphone.

    DB:2.72:Why Won't My Imessage Activate? 99

    Make sure you have your phone # on your apple account

  • RELEVANCY SCORE 2.72

    DB:2.72:Phone Won't Work Abroad dc



    I was in Croatia last week and while I could recieve texts I couldn't send them or make any calls. Can anyone tell me how to fix this? I am going to the US tomorrow and would like it to be working there. I have a Nokia Lumia 625 and a 4G EE plan.

    Any help would be apreciated!

    Thanks!!!







    Solved!
    Go to Solution.

    DB:2.72:Phone Won't Work Abroad dc


    Hi, you need to get international roaming enabled, on your account. Phone customer service from your mobile

    150 then 1,2,2 when asked.

    EE CS are closed after 10pm so phone tomorrow. If you can'tcontact EE for help to do this try -

    https://m.facebook.com/ee?_rdr

    https://mobile.twitter.com/EE

    PM @CustomerService use the private message, and someone on there team will read it.

    This is from EE, tips about going abroad.

    Here's a quick guide for international ee roaming and some tips to get the most out of using your EE handset when you travel abroad.

    1. Check with EEbeforeyou depart that roaming is enabled on your account. If you have had your tariff for less than 3 months (even if switching from another EE brand), there's a good chance roaming will be disabled. You may also have to pay a deposit to roam.

    I hope this helps you

  • RELEVANCY SCORE 2.72

    DB:2.72:Ee Sim Won't Activate fx



    So I recently joined EE and purchased a sim card. I inserted it into my iPhone 4 and I got full service. I couldn't send/ recieve texts nor make/recieve calls! I have been searching for a solution and I've even tried to get through to an EE expert but even that is impossible! It has been going on for numerous months now... NEED HELP!!!

    DB:2.72:Ee Sim Won't Activate fx


    Hi,

    Have a look at this it's from Apple about changing your sim in a iPhone

    About swapping the SIM card - Apple Support

    http://support.apple.com/kb/ht2309

    Certain situations may require you to swap out the SIM card in your iPhone, such as: You are switching to a new carrier

    Also if you need to contact EE there's a landline -

    01707 315000

    Hope this helps

  • RELEVANCY SCORE 2.72

    DB:2.72:Roaming Abroad - Can't Text Or Make Calls 98


    Got an iPhone 5s a few months ago. I can't make calls or send texts from France and I guess I won't be able to from Italy where I am heading as well.This is the first time ever that I have had to enable roaming for basic functions and, of course, as I didn't know about it I didn't do it. What a rubbish, antiquated (but I guess moneymaking) idea - to have to make special provisions with your service provider to use your phone abroad.Tried ringing EE from my wife's phone to try and resolve and all you get are recorded messages. I suppose she's been charged an arm and a leg for that too.My wife has just looked over my shoulder and told me that I should add 'PS Can anybody help me please'. She's so nice!

    DB:2.72:Roaming Abroad - Can't Text Or Make Calls 98


    Hi Spec33,

    Thanks for getting in touch, is this still an issue for you? If it is, can you please send us your mobile number and full name in a private message?

    Regards,

    David M

  • RELEVANCY SCORE 2.72

    DB:2.72:Captivate Won't Send Texts. Please Help! cf



    Hi:

    Since the Froyo upgrade my phone will no longer send text messages. It does receive sms fine, and will also send and receive mms with no problems.

    I am able to send sms via the Google Voice app, but I do not wish to use that number for all my texts. I need to be able to use the regular sms to send also.

    I have checked, and it is set to the correct message center number (+13123149810).

    PLEASE help, I am desperate.

    Thanks!

    DB:2.72:Captivate Won't Send Texts. Please Help! cf


    Hi:

    Since the Froyo upgrade my phone will no longer send text messages. It does receive sms fine, and will also send and receive mms with no problems.

    I am able to send sms via the Google Voice app, but I do not wish to use that number for all my texts. I need to be able to use the regular sms to send also.

    I have checked, and it is set to the correct message center number (+13123149810).

    PLEASE help, I am desperate.

    Thanks!

  • RELEVANCY SCORE 2.72

    DB:2.72:Iphone 5 Unable To Send International Texts zx


    I purchased my Iphone 5 in NZ (open line). I am now in the Philippines with a local sim (Smart). I can send texts locally but not internationally. Why is that? Is it an Iphone problem or a Smart problem? Smart say its not their problem????

  • RELEVANCY SCORE 2.71

    DB:2.71:Number Ported From Tmobile, Cannot Send Texts kc



    I ported my number from tmobile a couple of weeks ago, but now cannot send texts to anyone unless they send me one first. Anyone with iMessage is fine, it seems just to be texts, and as soon as they've sent me one it seems to be fine. Any ideas? I'm on an iPhone 5

    DB:2.71:Number Ported From Tmobile, Cannot Send Texts kc


    Yes, "send as sms" is enabled... thanks for the idea though

  • RELEVANCY SCORE 2.71

    DB:2.71:New Sm Only Sends Texts But Wont Revieve ca



    i have bought today, 23/5/11 at about 10:30 an iphone 4 on a sim only contract, i can send texts but cannot recieve them. is this a problem that is likley to resolve itself soon??

    DB:2.71:New Sm Only Sends Texts But Wont Revieve ca

    It can take 24 hours for a sim to fully activate but it sounds as if it had, I would do the usually stuff, make sure software is up to date, power the phone down (hold the button at the top for about 5 seconds until a bar on the screen appears to slide to turn off), turn it back on etc.Is it from one person you are having the issue, what happens if you send a text to yourself



  • RELEVANCY SCORE 2.71

    DB:2.71:New Palm Pixi Won't Receive Att Texts sm



    just activated new pixi. love the phone but one strange problem. can send and receive texts from everyone except att. the texts i send are received but reply shows up as an "empty" message with "no summary"...no message although it shows up as a reply from the user sent text to.

    any ideas?

    DB:2.71:New Palm Pixi Won't Receive Att Texts sm


    The answer to your first question is yes - former Alltel guy here...I will pm you the info..

  • RELEVANCY SCORE 2.71

    DB:2.71:Iphone 4s Can't Send International Texts 8s



    hi there, I tried to send international webtexts but my friends never receive them even though it shows that it has been sent. Can you please help

    Geanina

    DB:2.71:Iphone 4s Can't Send International Texts 8s

    Settings-Preferences-Private messenger.Tick the box to enable.PIN for sim card.



    _____________________________________________________
    NOTE-I am a Meteor Mobile customer like you,I spend my free time here to help others,Multiple forum Master and balanced,Mobile Phone buff and im on twitter @jimboirelandMETEOR NUMBERS - PAYG: 1747 BillPAY: 1905

  • RELEVANCY SCORE 2.71

    DB:2.71:Can't Send Picure Messages On Iphone 5 m1



    I have a PAYG iphone 5 and have never been able to send picture messages. I've updated my settings with texts from Vodafone and also manually configured it and changed the passwords to lower case as advised on here.

    I have now spoken to vodafone and it still hasn't solved the problem!

    DB:2.71:Can't Send Picure Messages On Iphone 5 m1


    I have a PAYG iphone 5 and have never been able to send picture messages. I've updated my settings with texts from Vodafone and also manually configured it and changed the passwords to lower case as advised on here.

    I have now spoken to vodafone and it still hasn't solved the problem!

  • RELEVANCY SCORE 2.69

    DB:2.69:Abroad Problems j9


    I cannot send/ receive texts nor make/ receive phone calls whilst in France

    DB:2.69:Abroad Problems j9

    Login to your account and activate roaming. If you haven't had the device for about 6 month EE might want you to pay a fee to do this.



    If you think I helped please take time to press the button below

  • RELEVANCY SCORE 2.69

    DB:2.69:No Mobile Data Whilst Abroad pm



    Hi, I'm a UK Vodafone customer (iPhone 5) in America at the moment and on an ATT signal. When I arrived I had a 4G signal and could use the data roaming to heck emails (for business). I switched off the roaming setting for a few days so as not to acidentally incure large fees and when I switched the data roaming back on I couldn't get a mobile data to work. I can make calls and send texts but can't check emails, use the internet browser or do any in app stuff that requires a data connection. Any ideas whY I've checked my account settings online and I don't have any restrictions on. I do have have the Vodafone Passport option on my account.

    Thanks in advance

    DB:2.69:No Mobile Data Whilst Abroad pm


    Hi Dave,

    Thanks for repsonding.

    I can confirm that Mobile Data is ON, Enable 4G is ON and Data Roaming is ON. I have four out of five bars on an ATT connection. I had been getting 4G next to the the signal strentgh, now I don't get anything, no E, 3G or 4G.

    Regards

    Greg

  • RELEVANCY SCORE 2.69

    DB:2.69:Can't Use My Mobile Abroad am



    Hi

    I have a T-mobile SIM only monthly contract (£9.27 p/m excl VAT). I'm in Italy and just want to send and receive texts. my mob is not connecting to any service. I have tried to manually connect to other networks but nothing works. Hope you can help. I have never had this problem before.

    thanks

    DB:2.69:Can't Use My Mobile Abroad am

    Hi hdoran,

    If you have not activate roaming services prior to travelling and you would like us to do this for you, please can you send us your mobile number and full name in a private message and we can ask a few security questions.

    Regards,

    David M

  • RELEVANCY SCORE 2.68

    DB:2.68:Vodafone Euro Traveller Internet Isn't Working k3



    My partner has just moved abroad and activated EuroTraveller. Texts and calls are working fine but somehow he can't connect to the internet. He has an iPhone 5 and data roaming is turned on. It's quite annoying as he is paying the 3 pounds every day now but can only use part of his UK price plan. What can he do?

    DB:2.68:Vodafone Euro Traveller Internet Isn't Working k3


    Hi Lynn0412

    Thanks for your posts.

    We’ll need to check if data roaming is active at network level.

    For this we’ll need access to your account. We’ll need some extra info from you which you can send to us here.

    Thanks

    Simon




  • RELEVANCY SCORE 2.68

    DB:2.68:Can't Send Or Receive Texts Abroad?! 1k


    I'm on holiday in France and although when I arrived I received a message from EE about the cost of texting and calling abroad and about the add ons available, I'm not able to send or receive any texts or make calls... So I can't even ring 150 for help!!I'm on a skiing holiday so I need to be able to contact or be contacted in case we get separated. Any suggestions??? I have used my phone abroad when in Iceland in the Summer and it worked fine so can't understand what is wrong. Have full signal and I managed to use mobile data by buying an add on and I have wifi for the time being but still no texts or calls!!!!

    DB:2.68:Can't Send Or Receive Texts Abroad?! 1k

    I'm on holiday in France and although when I arrived I received a message from EE about the cost of texting and calling abroad and about the add ons available, I'm not able to send or receive any texts or make calls... So I can't even ring 150 for help!!I'm on a skiing holiday so I need to be able to contact or be contacted in case we get separated. Any suggestions??? I have used my phone abroad when in Iceland in the Summer and it worked fine so can't understand what is wrong. Have full signal and I managed to use mobile data by buying an add on and I have wifi for the time being but still no texts or calls!!!!

  • RELEVANCY SCORE 2.68

    DB:2.68:Can't Send Image Via Text j7


    I have an iPhone 5 and I can send regular texts but cannot send an image anyone else have this issue?

    DB:2.68:Can't Send Image Via Text j7

    Have you and your husband gone over the troubleshooting link I posted.

  • RELEVANCY SCORE 2.68

    DB:2.68:Can't Make Calls From Abroad 9x



    I have an iPhone5c and I am on the 4GEE extra plan so I should be able to make calls and texts (Unlimited) for free but i'm not.. I can't make any calls whatsoever and I am getting charged for my texts.

    DB:2.68:Can't Make Calls From Abroad 9x


    Hi LukeWManning

    Welcome to the EE Community, thanks for posting.

    If you're still having issues with your roaming services I'd like to help. Please feel free to drop me a PM and we can take it from there.

    Thanks,

    Rory




  • RELEVANCY SCORE 2.68

    DB:2.68:Iphone 5 Says Texts Not Delivered...But They Are. mk


    Hey all,I just got a 16gb iPhone through Sprint. I'd say a quarter of the texts I send say "not delivered", but people text me back confirming they received them. So I'm sending a lot of duplicate texts. The texts I've sent have been to an iPhone (3g) user. I have iMessage, SMS, MMS all turned on and my send receive number is correct.Anyone else encountering this?

    DB:2.68:Iphone 5 Says Texts Not Delivered...But They Are. mk

    Hey all,I just got a 16gb iPhone through Sprint. I'd say a quarter of the texts I send say "not delivered", but people text me back confirming they received them. So I'm sending a lot of duplicate texts. The texts I've sent have been to an iPhone (3g) user. I have iMessage, SMS, MMS all turned on and my send receive number is correct.Anyone else encountering this?

  • RELEVANCY SCORE 2.68

    DB:2.68:I Cannot Receive Texts From Abroad 1a



    Hello,

    I've change my network provider from 3 to EE on the 27th of September and transfered my old phone number to EE on the 30th of September and upgraded to Iphone 6. And now I cannot receive sms from abroad. For example I was usig Google 2-step verification, which sends you a text with verification code to your mobile, but I didn;t receive my verification codes since I transfered my number to EE. I also asked someone from abroad to text me and I didn't receive any texts yet. However I can call and text to abroad and they receive it and they can call me from abroad. When I was with 3 it was working fine and was receiving messages from abroad instantly, without any delay. Could you please help me to solve the problem. Thank you

    DB:2.68:I Cannot Receive Texts From Abroad 1a

    Hi @evaldax

    Welcome to the EE community forums.

    If you continue to have issues with this service please speak to our technical team on 150, they are best placed to look into this for you or ultimately escalate this further.

    Kindest regards,

    Paul




  • RELEVANCY SCORE 2.68

    DB:2.68:Can't Send Or Receive Texts On New Iphone 4 k1



    When I first activated my new Iphone 4, everything was working. But now for some reason I can't send or receive texts from anybody. Any ideas?

    DB:2.68:Can't Send Or Receive Texts On New Iphone 4 k1

    drew1958 wrote:

    I was having the same problem after activating my iphone 4. I just got off the phone with ATT. Apparently there is a separate messaging plan that is iphone specific, and they had to remove my old plan and resuscribe me into the new one. The regular plan worked with my 3G, but not with my iphone 4. Everything's working as it should now.

    i agree, try that. it is most likely a prob. with your service!

  • RELEVANCY SCORE 2.68

    DB:2.68:Can't Receive Texts When Abroad With Data Roaming Switched Off! j9


    I have had my iPhone 4S for a few years, I work in France and after switching off data roaming I still used to,receive iMessages but as text messages. Now for the last few weeks I don't get any messages and when I get back to the UK and switch roaming back on they all start flooding in. Am I missing a setting change?

    DB:2.68:Can't Receive Texts When Abroad With Data Roaming Switched Off! j9

    Just checked and their iPhone is set up to send as texts when iMessage not available so that is not the problem :-(

  • RELEVANCY SCORE 2.68

    DB:2.68:Installed Ios 5 To My Iphone 5 And Can Send Out Going Texts But Not Recieve Incoming Texts!! xd


    I have tried restoring it and deleting some messages but nothing works!!

    DB:2.68:Installed Ios 5 To My Iphone 5 And Can Send Out Going Texts But Not Recieve Incoming Texts!! xd

    I have the same issue... all other aspects of phone work minus the text messaging feature. I have tried restoring 7+ times..

  • RELEVANCY SCORE 2.67

    DB:2.67:My Iphone 5s Won't Send Texts f7


    It's only happened today but my iPhone won't send a text to anyone... At ALL!!I can call people and receive calls easily and I can receive texts but I can't send any!!I have a string enough signal to send but it won't at all.I've tried restarting my phone, resetting the network connection, turning aeroplane mode on and off and it still won't send.Any help??

    DB:2.67:My Iphone 5s Won't Send Texts f7


    Have you changed sim card recently at all.What is your message centre number set to?

    http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-SMS-Issue/td-p/218323/page/2




    Samsung S3 i9305 Dual SIM. Asus Fonepad.Samsung AtivS WP8.1 Samsung Note 4.
    nil desperandum

  • RELEVANCY SCORE 2.67

    DB:2.67:I Can't Sent Texts Messages When Abroad In France f1


    I was in Spain last week and I couldn't make calls to uk numbers but I could send and receive texts messages to any number. Now I'm in France (tried all the carriers, currently using orange f) and I can't make calls or send any text. I have data roaming on and all the settings look like last week. Please help?!

    DB:2.67:I Can't Sent Texts Messages When Abroad In France f1


    Hi, Did you get international roaming enabled, before you left.

    You can contact EE for help to do this for you

    https://m.facebook.com/ee?_rdr

    https://mobile.twitter.com/EE

    PM @CustomerService use the private message, and someone on there team will read it.

    This is from EE, tips about going abroad.

    Here's a quick guide for international ee roaming and some tips to get the most out of using your EE handset when you travel abroad.

    1. Check with EEbeforeyou depart that roaming is enabled on your account. If you have had your tariff for less than 3 months (even if switching from another EE brand), there's a good chance roaming will be disabled. You may also have to pay a deposit to roam.

    I hope this helps you.

  • RELEVANCY SCORE 2.67

    DB:2.67:Not Receiving Calls Or Texts Abroad 9f


    I am away from the UK. Roaming is enabled as I can make calls but I cannot receive calls or texts.If I call my own number I get the message my phone is switched off

    DB:2.67:Not Receiving Calls Or Texts Abroad 9f

    I am away from the UK. Roaming is enabled as I can make calls but I cannot receive calls or texts.If I call my own number I get the message my phone is switched off

  • RELEVANCY SCORE 2.67

    DB:2.67:Phone Won't Work Abroad dp


    Hi,

    My problem is my phone will not allow me to make calls or send txts when abroad but I can still receive them. I have tried the sim in different phones but have the same problem. As far as I can remember I have always had this problem even with previous handsets.
    Could there be a bar on international calls on the sim?

    DB:2.67:Phone Won't Work Abroad dp


    Its the same number. I will be going to lanzarote on monday and I was hoping to get it sorted before then.

    Do you know any other reason this could be happening?

    Hi,

    I've double check again and there is no roaming bar on. When you try to make calls or send sms, are you using the international code? For example if you try to call/sms a number in Ireland you will need 00353 in front of the number, e.g. 0035387xxxxxxx



    Jaf,
    Vodafone View team.
    Not a Vodafone customer yet? Talk to Vodafone on Boards.ie